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1 W Cisco Kompetanse eek end SMB = Store Mu ll ii gg hh eter! Nina Gullerud ng c is c o. c o m 1

2 Vår E n t e r p r i s e e r f a r i n g... 2

3 S m å o g M e llo m s t o r e B e d r i f t e r S T O R E m u li g h e t e r i d e t n o r s k e m a r k e d e t! Mulighetenes marked H v a C isc o har å tilb y H v o rf o r D U b ør satse på S MB med C isc o 3

4 4

5 B H v o r d a n v i d e f i n e r e r S M B -m a r k e d e t S M Små bb ee dd rr ii ff tt ee rr aa nn ss aa tt tt ee MM ee ll ll oo ms tt oo rr ee bb ee dd rr ii ff tt ee rr aa nn ss aa tt tt ee T o d e l -s e g me n t e r s o m k a n d e l e s v i d e r e a v h e n g i g a v v e r t i k a l f o k u s o g t e k n o l o g i s k e b e h o v l a n g t f r a e n h o mo g e n g r u p p e! 5

6 " " ' &% $ # "!! ) ( " "' &% $ # "! D e t n o r s k e S M B m a r k e d e t Total Number of Commercial Enterprises by size band SMB Vertical Landscape (1-249) e m p l o y e e s e m p l o y e e s e m p l o y e e s = 116, e m p l o y e e s e m p l o y e e s e m p l o y e e s e m p l o y e e s e m p l o y e e s e m p l o y e e s Distribution of total employees 4 0 % 3 5 % 3 0 % 2 5 % 2 0 % 1 5 % 1 0 % 5 % 0 % 35 % 2 8 % 6 % ( " " ' &% $ # "!!! ) ), ( " " ' &% $ # "!! + ), * ( " " ' &% $ # "! + * ) ) ( 5 % 7 % 90% a v a l l e n o rs k e v i rk s o m h e t e r h a r u n d e r 1 00 a n s a t t e, o g s t år f o r 6 0% a v s y s s e l s e t t i n g C a. 90% a v S M B -b e d ri f t e n e d ri v e r i n n e n f o r v a re h a n d e l o g p ro f e s j o n e l l e t j e n e s t e r S w e e t s p o t : B e d ri f t e r m e d a n s a t t e v i l h a s t ørs t v e k s t p o t e n s i a l e n e s t e 2-3 år ( 1 9%) Source: IDC research for number of companies by segment & Vertical 6

7 M a n g e m u li g h e t e r i v o k s e n d e m a r k e d... Sikkerhet s to rt & v o ks en d e 2 0 % Y / Y U C v o ks er m in im u m 3 0 % Y / Y W L A N v o ks er ra s kes t 3 3 % Y / Y 7

8 C i s c o t i lb y r k o m p le t t løs n i n g s p o r t e f ølj e SBCS D iv erse C usto mer B ase w ith div erse needs Business Series Packaging Color Concepts IronPort i s now p a rt of C i s c o. C A SM B s p e c i f i c o f f e r i n g s, C i s c o C a p i t a l

9 B Bruk a v t e kn o l o g i blant S M B k u nd e r H enger etter på alle tekno lo gio mråder HIGH-T E C H IN D U S T R Y P enetrasj on - % S M B - antatt v ek st ov er 3-5 år P C s I n teg ra ted L A N B a ck up / R es to re Security I P tel ep h o n y C R M E n t e r p r i s e S M 9

10 U C K a m p a n j e K o n s e p t : D M / T M f o k u s e r t - U C k a mp a n j e t i l T o p n o r d i c k u n d e r S a l g s o p p l ær i n g & D e mo á l a S e e i n g i s b e l i e v i n g A l l T M o p p f øl g i n g g j o r t a v T o p N o r d i c s e g n e s e l g e r e S a l g s k o n k u r r a n s e k o b l e t t i l s e l g e r o g t e a m R e s u l t a t e r s å l a n g t : 3 4 n y e l e a d s i l øp e t a v 2 u k e r p o t e n s i e l l e U C b r u k e r e 2 1 d e mo -møt e r a v t a l t Før s t e U C s a l g s i k r e t e t t e r 1 6 d a g e r - t y s k f o r s i k r i n g s s e l s k a p A l l i a n z n y t t s a t e l l i t t k o n t o r 10

11 U C R a d i o K a m p a n j e Konsept: L iten Sel ect f o rh a n d l er m til k n ytn in g ed g o d l o k a l R a d io rek l a m e f o k us ert p å U C l øs n in g til k un d er m ed un d er 3 2 a n s a tte M a n a g ed Serv ice b a s ert l øs n in g m / l o k a l SP G õ ta n et F ord el er f or P artner: B ed re B ra n d in g P o s is j o n erin g a v tel ef o n i/ U C s o m tj en es te R im el ig to ta l k o s tn a d : 2 5 K SE K R esu l tater så l ang t: R a d io s p o ts g ik k o v er 2 uk er n ye l ea d s 11

12 M M M B G B D e t n o r d i s k e o g n o r s k e S M B t e a m e t e o A r e a V P N i n a G u l l e r u d D i r e c t o r o f O p s S M B, N o r d i c s G M s I n C o u n t r y C h a n n e l s S E M a n a g e r J u l i u s T e l a r a n t a S M B S a l e s a n a g e r J e n s L i n d b o m S M B M a r k e t M a n a g e r C h a n n e l L e a d e r H e r c u l e s/ F S R M M a n a g e r 1 x S E S M B S w e d e n 3 x T M M S w e d e n D a y e n K i m M a r c o m Distribution/ 2 T R e se l l e r 1 x F S R M S M B S w e d e n 1 x S E S M B N o r w a y 2 x T M M N o r w a y K a r m i n K e n n y M a r c o m 1 x DA M S w e d e n 1 x F S R M S M B N o r w a y 1 x S E S M B D e n m a r k 2 x T M M D e n m a r k C a l l C e n t r e A g e n t s ( Central m anaged ) 1 x DA M N orw a y 1 x F S R M S M D e n m a r k 1 x S E S M B F i n l a n d 2 x T M M a r k e t & 1 X D A M F i n l a n d 1 x F S R M B u si n e ss D enm a rk S M B F i n l a n d I n t e l l i g e n c e SMB SE Support S M B N o r d i c a r k e t i n g A g e n c y L oc a l i s a ti on a nd T ra ns l a ti ons S M E u r o p e a n M a r k e t i n g Centra l Ma rk eti ng E ng i ne SMB Ci s c o Ca pi ta l SMB I CA Ms SMB CA Sa l es F i na nc e SMB Support Center 12

13 I n t e r v j u a v t o f i s k e r e Jørn N y gaard H ans-p etter H ansen 13

14 WW M i n d r e v i r k s o m h e t e r k r e v e r t i lg a n g t i l t j e n e s t e r s o m t i d li g e r e k u n v a r f o r d e s t o r e Krav tt ii ll YY tt ee ll ss ee VV i kk ommu niserer ik kk e ll eng er bb are vv ia tel ef on eb AA ppl ik asj oner EE mail FF ak s SS amh and ll ing sv er kk tøy Video kk on ff er aa nn ss e Kommu nik asj on med partnere AA vv anserte tel ef oni appl Grad av systemets kompleksitet 14

15 G W A n o n y m S M B k u n d e T e l e f o n s e n t r a l e n A D SL f r a G e t P a t c h e p a n e l t i l t l f I n g e n h a d d e p e i l p å h v a d e n n e b o k s e n h e r v a r t i l... i g a b i t s v i t s j Se r v e r i h y l l a L A N p å g u l v e t 15

16 S k i t t f i s k e! 16

17 17

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