Contactless Cards and Payments
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1 Uncovering the key developments and unmissable opportunities the contactless cards and mobile payments sector has to offer... SMi present their 9th annual conference on Contactless Cards and Payments The Mobile Payments Revolution Monday 20th and Tuesday 21st June 2011, Hilton Kensington Hotel, London Our Key Speakers Include: James McDonald, Head of Contactless Payments, Barclaycard Michael Burkie, Head of Corporate Business Development, EMEA, Bank of New York Mellon Shoomon Perry, Head of Business Development, Personal Current Accounts, Lloyds Banking Group Claire Maslen, Head of Near Field Communications, O2 Matthew Murphy, General Manager, Bling Nation Karen Walsh, Business Development Manager, Payments & Contactless, Everything Everywhere Malcolm Vernon, Director Market Development EMEA, Nokia Pekka Markkula, Head of Service Enablers, TeliaSonera Andrea Battisti, Senior Project Manager, Telecom Italia Jenni Borg, Head of Smart and Integrated Ticketing, Department for Transport Mike Tuckett, Head of Oyster Development, Transport for London John Burns, Technical Specialist & Alison Donnelly, Technical Specialist, Financial Services Authority Chris Kangas, Head of PayPass Product and Transit Solutions, Europe, MasterCard Benefits of Attending UPDATE your knowledge on the contactless cards and mobile payments market and all the key developments over the last 12 months LEARN through firsthand accounts what the big issues are and what they mean for your organization EVALUATE the latest trends and developments in the industry DISCOVER what the future holds in this rapidly evolving market and the impact of new regulation and technology NETWORK with all the key personnel in the contactless and mobile payments market PLUS TWO HALF DAY POST-CONFERENCE WORKSHOPS Smart Transactions cards biometrics online mobile Wednesday 22nd June 2011, Hilton Kensington Hotel, London In association with squidcard AM Key Characteristics of NFC Systems Wednesday 22nd June 2011, Hilton Kensington Hotel, London In association with Consult Hyperion PM Sponsored by REGISTER ONLINE AT: Register online and receive full information on all of SMi s conferences Alternatively fax your registration to +44 (0) or call +44 (0) BOOK BY 28TH FEBRUARY AND SAVE 300 BOOK BY 31ST MARCH AND SAVE 100
2 DAY ONE 20TH JUNE Registration & Coffee 9.00 Chairman's Opening Remarks Dave Birch, Director, Consult Hyperion 9.10 KEYNOTE ADDRESS: 2011 a Tipping Point? Card issuance momentum Retailer adoption New acceptance sector progress Alternative form factor perspective James McDonald, Head of Contactless Payments, Barclaycard CONTACTLESS EVOLUTION: THE ROAD TO ROLLOUT 9.50 Achieving Mass Market Contactless Payment Adoption Across Europe Card and Merchant contactless enablement across Europe Observing best practices Do's and potentially what to avoid to ensure consumer takeup of tapping Chris Kangas, Head of PayPass Product and Transit Solutions, Europe, MasterCard Morning Coffee The Evolving Contactless Market: A Bank s Perspective Lloyds contactless activity The state of the UK market What and where the opportunities lie What s the business case for contactless? Overcoming the hurdles Shoomon Perry, Head of Planning & NPD, Lloyds Banking Group The Strategic Role of the Treasurer Going Beyond Cash Towards Contactless Integrating information and processes Improving risk management Conclusions Michael Burkie, Head of Corporate Business Development, EMEA, Bank of New York Mellon A Contactless Example: Blunk Pilot Project Why a contactless pilot Preparation for the pilot Online/offline issues regarding contactless prepaid Early results Future solutions Thor-Ragnar Klevstuen, Business Developer e-business & Payment Solutions, SpareBank Networking Lunch CONTACTLESS IN OPERATION 1.45 The Future for Smart Ticketing The Government Perspective The Government s vision and strategy Implications for operators and providers Next steps Jenni Borg, Head of Smart and Integrated Ticketing Division, Department for Transport 2.20 Contactless Bankcards in Public Transport Strategy and Progress Why TfL is basing its future ticketing strategy on EMV standards What it takes to make EMV work in a Public Transport environment Key issues and challenges Upcoming public launches in London Mike Tuckett, Liaison and New Projects Manager, Transport for London 2.55 Afternoon Tea 3.20 Smart Transactions Enabling cashless payments Case study: The London School of Economics (LSE) Campus Card Bede Feltham, Marketing Director, squid 3.55 A Contactless Perspective from the Largest UK Acquirer The Contactless opportunity Benefits for merchants Key Issues and Solutions Critical Success Factors Matt Rowsell, Chief Commercial Officer Streamline 4.30 The New E-Money Regulatory Regime Changes made by the second Electronic Money Directive The impact of the change on those that had been issuing e-money before 30 April 2011 The opportunities for new business and the authorisation and registration processes Supervision in the new regime Reflections on the impact of the new regime so far Issues for the future John Burns, Technical Specialist, Alison Donnelly, Technical Specialist, Financial Services Authority 5.05 How Member Driven Organisations are Shaping the Future of the Payments Industry Learn how GlobalPlatform and Smart Card Alliance are leading member driven initiatives to shape the future of the payments industry Discover how they are shaping new payments technology, security and applications for Mobile Payments, Contactless Payments and Transportation Fare Payments Kevin Gillick, Executive Director, GlobalPlatform and Randy Vanderhoof, Executive Director, Smart Card Alliance 5.25 Chairman s Closing Remarks and Close of Day One Register online at Alternatively fax your Sponsored by Ingenico is the worldwide leader in the secure electronic payments industry. With over 15 million payment terminals deployed across 125 countries, we are the first choice for retailers, banks and payment service providers when it comes to payment solutions. Offering the complete global solution, Ingenico takes banks and businesses beyond payment by unlocking powerful customer intelligence from each and every transaction to enable the creation and delivery of a host of unique and differentiating new services - securing brand loyalty and increasing business revenues. As a leading global payments company, MasterCard Worldwide prides itself on being at the heart of commerce, helping to make life easier and more efficient for everyone, everywhere. MasterCard provides a critical economic link among financial institutions, governments, businesses, merchants, and cardholders worldwide. MasterCard PayPassTM continues to grow rapidly, with over 88 million cards and devices in use at approximately 276,000 merchant locations worldwide.
3 DAY TWO 21ST JUNE Re-registration & Coffee 9.00 Chairman's Opening Remarks Dave Birch, Director, Consult Hyperion 9.10 OPENING ADDRESS: The Challenges Facing Contactless Rollout Identifying the key challenges What s the holdup? What the future holds and how to get there Who will lead the way? Dave Birch, Director, Consult Hyperion THE MOBILE PAYMENTS REVOLUTION : Is This the Year? What is the industry doing? Will this be the year of change? Is there a changing mood around NFC What does the future hold Andrea Battisti, Senior Project Manager, Telecom Italia Mobile Payments Applications The Nice Project Real-life examples How to apply to other nations What do the consumers think? Laurent Jullien, Director of Contactless Systems, Bouygues Telecom Morning Coffee KEYNOTE ADDRESS: A Market Overview from Everything Everywhere Key developments over the last 12 months Future Plans Developments and issues Examples and case studies Karen Walsh, Business Development Manager, Payments & Contactless, Everything Everywhere Mobile Payments for the Under-Banked Demographic Why are mobile devices a good place to start? How do mobile devices extend the basic idea of using a phone to hold contactless card info? Addressing actual customer needs using a mobile phone What might a mobile payments future look like? Malcolm Vernon, Director - Market Development, Nokia Mobile Financial Services, Nokia Networking Lunch 1.45 The Benefits of Mobile Payments The Mobile Wallet Customer insight Real-life applications Key drivers for key players Claire Maslen, Head of Near Field Technology, Telefónica O PANEL DISCUSSION Mobile Payments Adoption: Where are We? Running before we can walk? Where are the success stories? Who s leading the way? What s missing for rollout Pulling together to make it work Matthew Murphy, General Manager, Bling Nation Adam Smith, CEO, squid Malcolm Vernon, Director - Market Development, 1Mobile Financial Services, Nokia Claire Maslen, Head of Near Field Technology, Telefónica O Afternoon Tea 3.30 Market Development from the Mobile Service Provider s Perspective How are different card and ticket services approaching mobile versions? Status update from GSMA Pay-Buy-Mobile Interoperability e2e - how does cards, platforms and applications work together in mobile? Future steps towards mobile and NFC services Pekka Markkula, Head of Service Enablers, TeliaSonera 4.05 The Rapidly Changing Trends in Mobile Payment and Banking The long and winding road of mobile financial services The role of industry association in the changing world Sirpa Nordlund, Executive Director, Mobey Forum 4.40 Chairman s Closing Remarks and Close of Conference registration to +44 (0) or call +44 (0) GROUP DISCOUNTS AVAILABLE Supported by
4 HALF DAY POST-CONFERENCE INTERACTIVE WORKSHOP WEDNESDAY 22ND JUNE AM Smart Transactions cards biometrics online mobile In association with Why you should attend: Understand the Contactless Community Learn about Contactless technology Discover the business case for contactless technology Overview This workshop focuses on some of the practical lessons learnt and steps required to implement contactless payments, with input from squid and other guests who have already been instrumental in implementing schemes at their organizations. Programme: 8.30 Registration and Coffee 9.00 Today s Contactless Community The anchor tenants 9.30 Understanding the Business Case for Contactless How to avoid investing in a white elephant Coffee Break Understanding the Technology for Contactless Form factors, multiple-purses, multiple applications Question and Answer Session Open session and challenges from the panel Closing Remarks Close of Workshop About your Workshop Leaders: Adam Smith is CEO at squid and has been instrumental in its development since inception. Chris Styles as Operations Director at squid oversees the deployment of squid s cashless solutions. Bede Feltham is the Marketing Director at squid and looks after all of their marketing and communications. Corporate Overview: squidcard is the only payments network that is not only independent of the banks but also delivers multiapplication multi-function payments. Their payments network is currently used by clients across many different sectors: Schools, Universities, campus, retail, loyalty, transit, ticketing and more.
5 HALF DAY POST-CONFERENCE INTERACTIVE WORKSHOP WEDNESDAY 22ND JUNE PM Key Characteristics of NFC Systems In association with Why you should attend: Learn about existing NFC deployments around the world Discover the real lessons learned so far Understand the practical steps to deploying NFC in payment and non-payment markets High level contact with an expert speaker Refresh your knowledge or gain an insight into a new area Inform your whole team Overview This workshop will focus on the practical lessons and steps necessary to understand and plan the deployment of NFC technology into payment and non-payment applications. You will consider the system components involved, review the current contactless landscape and examine some of the interesting deployments from around the world, understanding the lessons learned so far and the practical steps for planning future deployments. Programme: 1.30 Registration and Coffee 2.00 NFC Primer Key Characteristics of NFC Payments Raymond Lee 3.00 Design and Development of practical NFC projects Suki Chana 3.15 Afternoon Tea 3.30 Adding value beyond Payments (Ticketing, ID, Loyalty) Nick Norman 4.15 Discussion and Questions 4.30 Close of Workshop About your workshop leader: Consult Hyperion is an independent IT consultancy that specialises in secure electronic transactions. We have spent two decades helping organisations to make the right commercial and technical choices, exploiting technologies ranging from smart cards and mobile phones to contactless tickets and electronic ID in massmarket systems that include global payments, national and regional ticketing, international settlement, national identity and corporate services. We help our clients bridge the gap between business and technology by providing practical, impartial advice at all stages in a project life cycle, from the conceptual phase through to completion. We help organisations evaluate, prototype and design new business concepts, develop new products and services and test and certify complex systems using advanced techniques and fullyautomated robotic test management. We work for clients around the world, from Singapore to Italy and from Ireland to the USA, helping them get to market with systems that work at scale, implementing successful business models in support of organisational strategy. Having worked for transaction trailblazers including London s Oyster, Hong Kong s smart identity card, Kenya s M-PESA and Italy s contactless EMV, our record speaks for itself.
6 CONTACTLESS CARDS AND PAYMENTS Conference: Monday 20th & Tuesday 21st June 2011, Hilton Kensington Hotel, London 4 WAYS TO REGISTER Workshop: Wednesday 22nd June 2011, Hilton Kensington Hotel, London FAX your booking form to +44 (0) POST your booking form to: Events Team, SMi Group Ltd, Great Guildford Business Square, 30 Great Guildford Street London, SE1 0HS, UK PHONE on +44 (0) Unique Reference Number Our Reference DELEGATE DETAILS LVX40 Please complete fully and clearly in capital letters. Please photocopy for additional delegates. Title: Surname: Job Title: Department/Division: Forename: Company/Organisation: Address: Town/City: Post/Zip Code: Direct Tel: Mobile: Switchboard: Signature: Country: Direct Fax: I agree to be bound by SMi's Terms and Conditions of Booking. ACCOUNTS DEPT Title: Surname: Forename: Address (if different from above): Town/City: Post/Zip Code: Direct Tel: Country: Direct Fax: Date: Terms and Conditions of Booking Payment: If payment is not made at the time of booking, then an invoice will be issued and must be paid immediately and prior to the start of the event. If payment has not been received then credit card details will be requested and payment taken before entry to the event. Bookings within 7 days of event require payment on booking. CD Roms will not be dispatched until payment has been received. Substitutions/Name Changes: If you are unable to attend you may nominate, in writing, another delegate to take your place at any time prior to the start of the event. Two or more delegates may not share a place at an event. Please make separate bookings for each delegate. EARLY BIRD Book by 28th February and receive a 300 discount off conference price DISCOUNT Book by 31st March and receive a 100 discount off conference price CONFERENCE PRICES GROUP DISCOUNTS AVAILABLE I would like to attend: (Please tick as appropriate) Fee Total CONFERENCE FEE Conference & Workshop AM VAT Conference & Workshop PM VAT Conference only VAT Both Workshops only VAT Workshop AM only VAT Workshop PM only VAT PUBLIC SECTOR Conference & Workshop AM VAT Conference & Workshop PM VAT Conference only VAT Both Workshops only VAT Workshop AM only VAT Workshop PM only VAT PROMOTIONAL LITERATURE DISTRIBUTION Distribution of your company s promotional literature to all conference attendees VAT The Conference fee includes refreshments, lunch, conference papers and CD ROM containing all of the presentations. VENUE Hilton Kensington Hotel, Holland Park Avenue, London W11 4UL Please contact me to book my hotel Alternatively call us on +44 (0) , hotels@smi-online.co.uk or fax +44 (0) CD ROMS/DOCUMENTATION I cannot attend but would like to purchase the following CD ROMs/paper copy documentation: (Shipped days after the event) Price Total The Conference Presentations on CD ROM VAT The Conference Presentations - paper copy (or only 300 if ordered with a CD ROM) PAYMENT Payment must be made to SMi Group Ltd, and received before the event, by one of the following methods quoting reference X40 and the delegate s name. Bookings made within 7 days of the event require payment on booking, methods of payment are below. Please indicate method of payment: UK BACS Sort Code , Account Wire Transfer Lloyds TSB Bank plc, 39 Threadneedle Street, London, EC2R 8AU Swift (BIC): LOYDGB21013, Account IBAN GB48 LOYD Cheque We can only accept Sterling cheques drawn on a UK bank. Credit Card Visa MasterCard American Express All credit card payments will be subject to standard credit card charges. Card No: Valid From / Expiry Date / CVV Number 3 digit security on reverse of card, 4 digits for AMEX card Cancellation: If you wish to cancel your attendance at an event and you are unable to send a substitute, then we will refund/credit 50% of the due fee less a 50 administration charge, providing that cancellation is made in writing and received at least 28 days prior to the start of the event. Regretfully cancellation after this time cannot be accepted. We will however provide the Conference documentation on CD ROM to any delegate who has paid but is unable to attend for any reason. Due to the interactive nature of the Briefings we are not normally able to provide documentation in these circumstances. We cannot accept cancellations of orders placed for Documentation or CD ROM as these are reproduced specifically to order. If we have to cancel the event for any reason, then we will make a full refund immediately, but disclaim any further liability. Cardholder s Name: Signature: I agree to be bound by SMi's Terms and Conditions of Booking. Card Billing Address (If different from above): Date: Alterations: It may become necessary for us to make alterations to the content, speakers, timing, venue or date of the event compared to the advertised programme. Data Protection: The SMi Group gathers personal data in accordance with the UK Data Protection Act 1998 and we may use this to contact you by telephone, fax, post or to tell you about other products and services. Unless you tick here we may also share your data with third parties offering complementary products or services. If you have any queries or want to update any of the data that we hold then please contact our Database Manager databasemanager@smi-online.co.uk or visit our website quoting the URN as detailed above your address on the attached letter. 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