Trends in Corporate Travel Demand Management

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Trends in Corporate Travel Demand Management"

Transcription

1 Trends in Corporate Travel Demand Management April th Street, NW Washington, DC Phone: ; Fax:

2 Contents Executive Summary...3 I. T&E Spend Targets...5 II. Long-Term Outlook: T&E versus Sales III. Planned Tactics for Achieving Savings IV. Deployment of Travel Alternatives V. Impact of Electronic Travel Alternatives on T & E VI. Firms With Carbon-Reduction Policies Take the Lead VII. Does Video Add Value? VIII. What s Next Methodology About the Authors Page 2

3 Table of Figures Figure 1.1: Travel Spend Targets for 2011 vs Figure 1.2: Percent of Respondents Targeting a Reduction in Travel Spend, Figure 1.3: T & E spend targets for 2011 by region...8 Figure 1.4: Travel Spend Targets in 2012 by Region...9 Figure 1.5: Targets for European travel programs with spend reduction goals Figure 1.6: Targeted increases in travel spend in Figure 1.7: Increased Travel Spend Targets by Company Size Figure 2.1: Expected Change in T & E to Sales Ratio 2010 vs Figure 2.2: T & E to Sales Ratio by Region Figure 2.3: Expectations for T & E Spend to Sales Revenue by Company Size Figure 2.4: Expectations for T & E Spend to Sales by Industry Figure 3.1: Tactics to Control Travel Spend Figure 3.2: Policy Enforcement by Region Figure 3.3: Planned Tactics to Control Spend by Company Size Figure 3.4: Planned Sourcing Initiatives to Control Travel Spend Figure 3.5: Evaluation and Inclusion of Discount Carriers/Lower Tier Hotel Brands in Travel Program Figure 3.6: Hotel Pricing Model by Region Figure 3.7: Hotel Pricing Model by Company Size Figure 3.8: Issues with Hotel Agreements Based on Dynamic Pricing Figure 4.1: Penetration of Various Electronic Travel Alternatives* Figure 4.2: Scope of Deployment of Electronic Alternatives in 2011 (n=158) Figure 4.3: Deployment of Conferencing Technology to 75% or more of Travelers (2009 vs. 2011) Figure 4.4: Pervasive Deployments of Electronic Alternatives by Industry Figure 4.5: Scope of Conferencing Deployments by Geography Figure 5.1: Companies with Travel Reductions Based on Initial Conferencing Tool Deployment Page 3

4 Figure 5.2: Communication & Training Provided During Conferencing Deployment Figure 5.3: Effect of Training on T & E Reduction Figure 5.4 Effect of Travel Policy to Encourage Adoption on Savings Figure 5.5: Travel Department s Role in Decision Making on Conferencing Technology Figure 5.6: Travel Department s Role in Managing/Tracking Travel Alternatives Usage Figure 6.1. Is Reducing Carbon Currently an Explicit Goal for Your Company s Travel Program? Figure 6.2 How Companies Informed and Trained Users Following Deployment of Travel Alternatives Figure 6.3: Tactics Used to Encourage Adoption of Travel Alternatives Figure 6.4: Companies That Reduced Travel Spend Following Travel Alternatives Deployment Figure 6.5: Expectation for Change in Relationship between T & E and Sales Revenue in the Next 2-3 Years...36 Figure 6.6: Role of Travel Department in Decision-making About Implementing Travel Alternatives Figure 6.7: Current Role of Travel Department in Managing/Tracking Use of Travel Alternatives Figure 6.8. Does Your Company Measure the Impact of Travel Alternatives on Travel Spend? Figure 6.9. Is Reducing Carbon Currently an Explicit Goal for Your Company s Travel Program? Figure 6.10 Carbon Reduction Included in Travel Program by Company Size Figure 7.1: Usefulness of Video-conferencing as a Replacement to Travel Figure 7.2: Quality of Video-conferencing 2009 vs Figure 7.3: External-Connectivity Issues Impact on Video Conferencing Usefulness Figure 8.1: Expected Change in Future Use of Conferencing to Replace Travel for Various Purposes Figure 8.2: Social Media Integration into Travel Program Figure 8.3 Companies That Provide Business Travel Applications for Travelers Mobile Devices Figure M.1. Respondent Profile by Company Size (Total Revenue) Figure M.2. Respondent Profile by Annual T&E (Respondent s Region) Figure M.3. Regional Representation Page 4

5 Executive Summary Following two consecutive years of double digit reductions in 2009 and 2010, corporate travel budgets are projected to rebound for a second year in 2012 according to a recent global survey of more than 200 corporate travel managers. The study, conducted by and the Association of Corporate Travel Executives (ACTE), found that 55% of global travel programs plan to increase their travel spend in 2012, continuing the momentum from 2011 when 73% increased their travel budgets. Yet even with the business environment improving, corporate travel managers remain under pressure to optimize their travel dollars and find savings, the study found. Travel managers are looking to a combination of demand management and sourcing tactics to control costs. The top four demand-management tactics that they will rely on more in 2012 are: Reducing non-preferred vendor usage Increasing adoption of self-booking tools Requiring advance purchase of travel reservations Encouraging use of electronic travel alternatives (The full report provides detailed analyses by geographic region and company size, of planned changes in corporate travel spend as well as demand management tactics.) The study found no let up in travel managers expectations for being able to negotiate lower prices with travel suppliers. More than half expect this tactic to achieve incremental savings for them in The study also examined the penetration of dynamic pricing in the hotel industry, a pricing model that offers corporations a discount off a floating, best-available rate. While this model has been adopted in some sectors in the business travel industry, travel managers in other sectors have been resistant. (See the full report for analysis of the expense categories on which travel managers are most likely to focus their negotiation efforts this year.) Electronic Travel Alternatives Electronic travel alternatives (e.g. web- and video-conferencing) remain one of the most popular sources looked to for future travel savings. The study examined this trend in depth in order to address a set of key issues faced by corporate decision makers: To what degree do conferencing tools actually reduce corporate T & E spend once deployed? Do some conferencing tools make more effective travel substitutes? If so, in what situations? Which best practices for managing conferencing deployments have the biggest impact on results? Overall, 36% of respondents saw a reduction in travel spend. This group reported a median reduction in travel spend of 10%. Nearly a third of them reported reducing travel spend by 20% or more. Page 5

6 The study identified key characteristics of the respondent companies that achieved maximum travel savings from conferencing technology. One of the most notable was that carbon-reduction goals are a part of their corporate travel strategy. The study found that these companies were more than twice as likely to achieve travel savings during the first year of their conferencing technology deployment. They out-performed in terms of measures such as total travel savings, internal travel savings and savings on executive travel. However, the study found that many companies failed to realize travel savings from conferencing deployments, with a key reason being the lack of coordination between IT and travel departments. Notably 51% of travel managers reported having no involvement in managing conferencing technology s use as a replacement for travel. (See the full report for the five best practices that had the biggest impact on travel savings achieved following web- and video-conferencing deployments.) The survey also solicited input on new tools that are being introduced into the business travel arena social networking and mobile travel apps. Less than 20% of companies have integrated social media as a communication medium for travelers into their travel programs, while a majority (52%) of companies is providing business travel applications for travelers personal mobile devices. The full report presents details of the study findings, including breakdowns by respondent organization size, geographic region, and industry. Page 6

7 Methodology The study was undertaken in partnership with the Association of Corporate Travel Executives (ACTE). ACTE is a global association with members representing both corporate travel buyers and suppliers. The survey was fielded to the travel buyer members only. Responses from vendors and travel consultants were omitted, as were responses from suppliers of electronic travel alternatives such as video-conferencing. Preliminary interviews were conducted with travel managers representing a broad cross-section of regions and industries. Survey data was gathered via an online instrument in November 2011 resulting in 201 qualified complete responses. Respondent Profile By its nature the ACTE membership represents mostly large global enterprises. Since smaller companies often do not have a dedicated travel function, responding companies size represented firms with larger sales revenues than a random sampling of corporate responses. Figure M.1. Respondent Profile by Company Size (Total Revenue) 12% 27% $10B or more in sales 29% 32% $1B to $10B in sales Less than $1bn in sales Don t know Page 7

8 Respondents were asked to provide the most recent annual T & E spend for the travel program in the region they would base their response on. Figure M.2. Respondent Profile by Annual T&E (Respondent s Region) 47% 11% 13% >$100mm regional travel spend $50-100mm regional travel spend 14% $25-50mm regional travel spend 15% $10-25mm regional travel spend <$10mm travel spend The survey was conducted globally with strong response from the US, Europe and Asia-Pacific: Figure M.3. Regional Representation 1% 4% 14% 25% 7% 49% United States or North America Canada Europe Middle East/Africa Asia-Pacific Latin America Page 8

9 About the Authors About ACTE The Association of Corporate Travel Executives (ACTE), founded in 1988, is a leading non profit organization that serves and advances the global business travel industry in 102 different countries. For more than 20 years, ACTE has continued to fulfill its vision of uniting travel executives around the world, providing them with up to date news, knowledge, beneficial research findings and networking opportunities. The education of ACTE members infiltrates to more than 12 million business travellers worldwide. From corporate buyers to agencies and suppliers, all sectors of the industry are granted equal membership. ACTE has representatives in Africa, Asia Pacific, Canada, Europe, Latin America, Mexico, Middle East and the United States. To join ACTE, or for more information, visit About is a global consulting, research and training firm, specializing in solving sales and marketing challenges. Our philosophy is based on the work of Dr. Philip Kotler of the Northwestern University Kellogg School of Management. Dr. Kotler is widely regarded as one of the world s leading strategic marketers. For more on, please go to Page 9

Canadian Business Travel Outlook

Canadian Business Travel Outlook Report Canadian Business Travel Outlook 2012 By The Conference Board of Canada and the Association of Corporate Travel Executives Table of Contents Introduction 3 Profile of Survey Respondents 3 Key Findings

More information

THE GROWING SKILL SET OF THE SUCCESSFUL TRAVEL MANAGER

THE GROWING SKILL SET OF THE SUCCESSFUL TRAVEL MANAGER THE GROWING SKILL SET OF THE SUCCESSFUL TRAVEL MANAGER An ACTE Research Study Sponsored by Radius Travel Q WHAT S INSIDE 1 / Introduction 2 / Managing a Travel Program Today 5 / Managing a Travel Program

More information

Sales Best Practices in the Global Automotive Supplier Industry

Sales Best Practices in the Global Automotive Supplier Industry Sales Best Practices in the Global Automotive Supplier Industry January 2009 Kotler Marketing Group 925 15th Street, NW Washington, DC 20005 Phone: 202-331-0555; 1-800-331-9110 Fax: 202-331-0544 www.kotlermarketing.com

More information

Sales Best Practices Among Commercial Vehicle Parts Suppliers

Sales Best Practices Among Commercial Vehicle Parts Suppliers Sales Best Practices Among Commercial Vehicle Parts Suppliers April 2009 Kotler Marketing Group 925 15th Street, NW Washington, DC 20005 Phone: 202-331-0555; 1-800-331-9110 Fax: 202-331-0544 www.kotlermarketing.com

More information

Corporate Government Education Retail Hospitality Healthcare Venues. 2015 AV Vertical Markets. Global End-User Perspective

Corporate Government Education Retail Hospitality Healthcare Venues. 2015 AV Vertical Markets. Global End-User Perspective 2015 AV Vertical Markets Global End-User Perspective Corporate Government Education Retail Hospitality Healthcare Venues 1.800.659.7469 +1.703.273.7200 infocomm.org/marketresearch Copyright 2015 InfoComm

More information

Medical Alert Systems/Personal Emergency Response System (PERS) Market by Type (Landline PERS, Mobile PERS (MPERS), Standalone PERS), by End- User

Medical Alert Systems/Personal Emergency Response System (PERS) Market by Type (Landline PERS, Mobile PERS (MPERS), Standalone PERS), by End- User Medical Alert Systems/Personal Emergency Response System (PERS) Market by Type (Landline PERS, Mobile PERS (MPERS), Standalone PERS), by End- User (Home-Based, Senior Living Facilities, and Assisted Living

More information

HOW COMPANIES FIND APP DEVELOPERS

HOW COMPANIES FIND APP DEVELOPERS INDUSTRY RESEARCH RESULTS: HOW COMPANIES FIND APP DEVELOPERS INTRODUCTION As a part of research strategy, BAMBOOAPPS, mobile web and app product development company, conducted a survey to uncover the approach

More information

Event Management Software Market by Component, Software, Service, Deployment Mode, Organization size, Verticals, and Region - Global Forecast to 2020

Event Management Software Market by Component, Software, Service, Deployment Mode, Organization size, Verticals, and Region - Global Forecast to 2020 Brochure More information from http://www.researchandmarkets.com/reports/3498979/ Event Management Software Market by Component, Software, Service, Deployment Mode, Organization size, Verticals, and Region

More information

Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com https://marketpublishers.com

Phone: +44 20 8123 2220 Fax: +44 207 900 3970 office@marketpublishers.com https://marketpublishers.com Event Management Software Market by Component, Software, Service, Deployment Mode (On-Premise, Cloud), Organization size, Verticals (Education, corporate, Third-Party Planners, Government, & others), and

More information

Global Learning Management System Market Analysis - Forecast (2014-2020)

Global Learning Management System Market Analysis - Forecast (2014-2020) Brochure More information from http://www.researchandmarkets.com/reports/3506494/ Global Learning Management System Market Analysis - Forecast (2014-2020) Description: This analysis is one of the most

More information

Strategic Focus Report Enterprise Mobility

Strategic Focus Report Enterprise Mobility Strategic Focus Report Enterprise Mobility Technology and market trends July 2014 1 Introduction 1.1 Summary This Strategic Focus report analyses the current trends, drivers, and inhibitors impacting the

More information

TABLE OF CONTENTS. Source of all statistics:

TABLE OF CONTENTS. Source of all statistics: TABLE OF CONTENTS Executive Summary 2 Mobile Phone Users 3 Mobile Web Browsing 4 New Media Channels 5 Importance of Mobile 6 Advertising Spending 7 Location-Based Services 9 Location-Based Ads 10 Mobile

More information

Brochure More information from http://www.researchandmarkets.com/reports/3384906/

Brochure More information from http://www.researchandmarkets.com/reports/3384906/ Brochure More information from http://www.researchandmarkets.com/reports/3384906/ Cloud Storage Market by Solutions (Primary Storage Solution, Backup Storage Solution, Cloud Storage Gateway Solution, and

More information

Brochure More information from

Brochure More information from Brochure More information from http://www.researchandmarkets.com/reports/3455076/ Building Information Modeling Market by End User (Architect, contractor, owner), Type (Software, Services), Vertical (Commercial,

More information

Comparative Dues Study

Comparative Dues Study Comparative Dues Study ACS Industry Benchmarking Program Membership Dues Policies and Procedures Study Results JUNE 17, 2011 PREPARED BY: Jay Younger, FASAE Managing Partner and Chief Consultant jyounger@mckinley-advisors.com

More information

GLOBAL INTERNET GEOGRAPHY

GLOBAL INTERNET GEOGRAPHY GLOBAL INTERNET GEOGRAPHY The content on the following pages is a section from TeleGeography s Global Internet Geography Report. The work is based on sources believed to be reliable, but the publisher

More information

Enterprise Asset Management Market by Software Application (Linear Assets, Non-Linear Assets, Field Service Management, Assets MRO), Service

Enterprise Asset Management Market by Software Application (Linear Assets, Non-Linear Assets, Field Service Management, Assets MRO), Service Enterprise Asset Management Market by Software Application (Linear Assets, Non-Linear Assets, Field Service Management, Assets MRO), Service (Implementation, Managed Services, Training & Support) - Global

More information

Outlook 2011: Survey Report

Outlook 2011: Survey Report Web Analytics Association Outlook 2011: Survey Report page 1 Web Analytics Association Outlook 2011: Survey Report Prepared by the Web Analytics Association February 2011 All Rights Reserved Web Analytics

More information

The Use of Websites in Law Firm Marketing

The Use of Websites in Law Firm Marketing The Use of Websites in Law Firm Marketing Overview of Findings November, 2013 Carol Kheddouma International Business Development Manager Agenda Methodology Key Findings Conclusions Research rationale and

More information

Healthcare. 2015 AV Vertical Markets. Corporate Education Government Retail Hospitality. Venues. Global End-User Perspective

Healthcare. 2015 AV Vertical Markets. Corporate Education Government Retail Hospitality. Venues. Global End-User Perspective 2015 AV Vertical Markets Global End-User Perspective Corporate Education Government Retail Hospitality Healthcare Venues 1.800.659.7469 +1.703.273.7200 infocomm.org/marketresearch Copyright 2015 InfoComm

More information

Market Research and Competitive Intelligence Priorities

Market Research and Competitive Intelligence Priorities Market Research and Competitive Intelligence Priorities 0 global survey results Share this survey on Twitter and Linkedin Co-Sponsor INTRO CONTENTS Market Research and Competitive Intelligence Executive

More information

2015 Unified Communications & Collaboration Survey

2015 Unified Communications & Collaboration Survey 2015 Unified Communications & Collaboration Survey Exclusive Research from Unified Communications and Collaboration Moves to the Cloud Costs, security and integration are top challenges to improving employee

More information

Brochure More information from http://www.researchandmarkets.com/reports/3186483/

Brochure More information from http://www.researchandmarkets.com/reports/3186483/ Brochure More information from http://www.researchandmarkets.com/reports/3186483/ Business Intelligence and Analytics Software Market by Segment, by Services, by Deployment Mode, by Org. Size, by Verticals,

More information

Mobile Marketing. Benchmark Summary Report

Mobile Marketing. Benchmark Summary Report Mobile Marketing Benchmark Summary Report The most challenging obstacles to mobile marketing success in the year ahead and how marketers plan to overcome them. Ascend2 Research Conducted in Partnership

More information

New Needs, New Models: How growth and innovation are changing the way Asia Pacific organisations acquire technology

New Needs, New Models: How growth and innovation are changing the way Asia Pacific organisations acquire technology New Needs, New Models: How growth and innovation are changing the way Asia Pacific organisations acquire technology Industry Insight Paper Content Executive Summary... 3 Competing in Today s Economy....

More information

Roundup. Research. Trade Show Executive

Roundup. Research. Trade Show Executive Research Roundup By Nicole Burnes, assistant editor s Research Roundup includes valuable data from prominent industry associations and organizations that you can use in presentations, strategic planning,

More information

B-to-B Lead Generation:

B-to-B Lead Generation: Marketing ROI & Performance Evaluation Study A special report from MarketingProfs, with support from Lenskold Group Copyright 2008. MarketingProfs Research Insights, MarketingProfs, LLC. All rights reserved.

More information

AMI-Partners. SMB Managed Services Assessment Opportunities & Actionable GTM Insights

AMI-Partners. SMB Managed Services Assessment Opportunities & Actionable GTM Insights SMB Managed Services Assessment Opportunities & Actionable GTM Insights AMI-Partners 546 Fifth Avenue, New York, NY 10036 212-944-5100 www.ami-partners.com This study delivers an in-depth look at managed

More information

Request for Proposals. Scoping Study International Technology Verification Center. Deadline: June 20, 2014

Request for Proposals. Scoping Study International Technology Verification Center. Deadline: June 20, 2014 1225 I Street NW, Suite 900 Washington DC 20005 +1 202.534.1600 www.theicct.org Contact Request for Proposals Scoping Study International Technology Verification Center Deadline: June 20, Questions and

More information

World Mobile Learning Market

World Mobile Learning Market Report Code: IC16793 World Mobile Learning Market (product Types, Application, Technology, End Users and Geography) Global Share, Size, Industry Analysis, Trends, Opportunities, Growth and Forecast, 2014-2020

More information

2010 Industry Pulse: Business Travel Buyers Sentiment

2010 Industry Pulse: Business Travel Buyers Sentiment National Business Travel Association Foundation 2010 Industry Pulse: Business Travel Buyers Sentiment North America Unauthorized Distribution Prohibited by Copyright Law 1 Methodology Email invitation

More information

Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2012 2018

Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2012 2018 Transparency Market Research Hadoop Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast, 2012 2018 Buy Now Request Sample Published Date: July 2013 Single User License: US $ 4595

More information

World Marketing Automation Software Market

World Marketing Automation Software Market Brochure More information from http://www.researchandmarkets.com/reports/1838023/ World Marketing Automation Software Market Description: This research covers the world marketing automation software market,

More information

Research Report. Abstract: Solid-state Storage Market Trends. November 2011. By Bill Lundell and Mark Peters With Jennifer Gahm and John McKnight

Research Report. Abstract: Solid-state Storage Market Trends. November 2011. By Bill Lundell and Mark Peters With Jennifer Gahm and John McKnight Research Report Abstract: Solid-state Storage Market Trends By Bill Lundell and Mark Peters With Jennifer Gahm and John McKnight November 2011 2011 Enterprise Strategy Group, Inc. All Rights Reserved.

More information

ASTA Agency Sales & Revenue Trends Comparison of Full Year 2014 with Full Year 2013

ASTA Agency Sales & Revenue Trends Comparison of Full Year 2014 with Full Year 2013 ASTA Agency Sales & Revenue Trends Comparison of Full Year 2014 with Full Year 2013 ASTA Travel Agency Benchmarking Series February 2014 NOTICE TO USERS OF THIS INFORMATION: Copyright 2015 American Society

More information

ACCELRYS PARTNER PROGRAM

ACCELRYS PARTNER PROGRAM ACCELRYS PARTNER PROGRAM 2011 DISCLAIMER This document is not a contractual agreement between any person, company, vendor, or interested party, and Accelrys, Incorporated and/or its subsidiaries. This

More information

Cloud ROI Survey Results Comparison 2011 & 2012

Cloud ROI Survey Results Comparison 2011 & 2012 Cloud ROI Survey Results Comparison & Executive Summary Throughout, Cloud Computing has continued to become commonplace within enterprises worldwide. In order to better understand Cloud adoption and the

More information

Ability to Execute. What You Need to Know

Ability to Execute. What You Need to Know 1 of 10 11/30/2010 1:00 PM 28 July 2010 Bern Elliot, Steve Blood Gartner RAS Core Research Note G00201349 Unified communications offers the ability to improve how individuals, groups and companies interact

More information

Content Marketing in 2014:

Content Marketing in 2014: Benchmark Report Content Marketing in 2014: Sponsored By: 2014 Demand Metric Research Corporation in Partnership with Ascend2. All Rights Reserved. TABLE OF CONTENTS 3 Executive Summary 10 Content Campaign

More information

The research report covers the complete Cloud service brokerage market categorized into following submarkets:

The research report covers the complete Cloud service brokerage market categorized into following submarkets: Brochure More information from http://www.researchandmarkets.com/reports/3292453/ Cloud Services Brokerage Market by Types (Cloud Brokerage Enablement (Internal, External (Telecom Service Providers, System

More information

Identity and Access Management Market by Deployments, by Components, by Organization Size - Global Forecast to 2019

Identity and Access Management Market by Deployments, by Components, by Organization Size - Global Forecast to 2019 Brochure More information from http://www.researchandmarkets.com/reports/3104619/ Identity and Access Management Market by Deployments, by Components, by Organization Size - Global Forecast to 2019 Description:

More information

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com

Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com Global Headquarters: 5 Speen Street Framingham, MA 01701 USA P.508.872.8200 F.508.935.4015 www.idc.com INDUSTRY DEVELOPMENTS AND MODELS Predictive Analytics and ROI: Lessons from IDC's Financial Impact

More information

ROI-Based Marketing Program Evaluation and Budget Allocation Process

ROI-Based Marketing Program Evaluation and Budget Allocation Process A three-page excerpt from our 17-page Best Practice Guidebook: ROI-Based Marketing Program Evaluation and Budget Allocation Process 1 Best Practice Guidebook ROI-Based Marketing Program Evaluation and

More information

Video Conferencing: A TCO Analysis

Video Conferencing: A TCO Analysis Video Conferencing: A TCO Analysis A Look at What Companies Really Spend By Irwin Lazar, Vice President & Research Director, Nemertes Research Philip Clarke, Research Analyst, Nemertes Research Executive

More information

10.3.2 Objectives of the Public Relations Services in North America (USA and Canada).

10.3.2 Objectives of the Public Relations Services in North America (USA and Canada). THE COMPETITIVENESS AND ENTERPRISE DEVELOPMENT PROJECT (CEDP) TERMS OF REFERENCE FOR A PUBLIC RELATIONS FIRM TO REPRESENT UGANDA IN NORTH AMERICA (USA AND CANADA) 10.3.1 Project Background The Government

More information

Internet of Things (IoT) Analytics Market by Application Platform, Solutions, Deployment, Process, Regions - Global Forecast to 2020

Internet of Things (IoT) Analytics Market by Application Platform, Solutions, Deployment, Process, Regions - Global Forecast to 2020 Brochure More information from http://www.researchandmarkets.com/reports/3300451/ Internet of Things (IoT) Analytics Market by Application Platform, Solutions, Deployment, Process, Regions - Global Forecast

More information

The enterprise data management report will help the market leaders/new entrants in this market in the following ways -

The enterprise data management report will help the market leaders/new entrants in this market in the following ways - Brochure More information from http://www.researchandmarkets.com/reports/3301107/ Enterprise Data Management Market by Software (Data Integration, Data Migration, Data Warehousing, Data Quality, Data Security,

More information

Brochure More information from http://www.researchandmarkets.com/reports/3301109/

Brochure More information from http://www.researchandmarkets.com/reports/3301109/ Brochure More information from http://www.researchandmarkets.com/reports/3301109/ Threat Intelligence Security Market by Solution (SIEM, Log Management, IAM, SVM, Risk Management, Incident Forensics),

More information

Dell Global Technology Adoption Index Overview

Dell Global Technology Adoption Index Overview Dell Global Technology Adoption Index Overview Dell prioritizes developing a deep understanding of our customers specific technology needs to provide the best possible solutions to unleash their organizations

More information

Social Media Analytics Market by Type, Applications, Vertical, Region - Global Forecast to 2020

Social Media Analytics Market by Type, Applications, Vertical, Region - Global Forecast to 2020 Brochure More information from http://www.researchandmarkets.com/reports/3617252/ Social Media Analytics Market by Type, Applications, Vertical, Region - Global Forecast to 2020 Description: "Social Media

More information

ACCEPTANCE MATTERS AND YOUR CUSTOMERS AGREE *

ACCEPTANCE MATTERS AND YOUR CUSTOMERS AGREE * ACCEPTANCE MATTERS AND YOUR CUSTOMERS AGREE * BY ROB SNYDER, PRODUCT LEADER, COMMERCIAL PRODUCTS, & KAISER ASSOCIATES RESEARCH HIGHLIGHTS Suppliers stand to gain additional revenue by accepting cards from

More information

Foreign Direct Investors Outlays to Acquire or Establish U.S. Businesses Rose in 2004

Foreign Direct Investors Outlays to Acquire or Establish U.S. Businesses Rose in 2004 EMBARGOED UNTIL RELEASE AT 8:30 A.M. EDT, WEDNESDAY JUNE 1, 2005 Thomas Anderson: (202) 606-9879 BEA 05-23 Foreign Direct Investors Outlays to Acquire or Establish U.S. Businesses Rose in 2004 In 2004,

More information

CM ARTICLES PDF'S

CM ARTICLES PDF'S Transparency Market Research Polypropylene Random Copolymer Market - Global Industry Analysis and Forecast 2015 2023 Published Date 25-Sept-2015 105 Page Report Buy Now Request Sample Press Release Growth

More information

Research Report. Abstract: 2013 Public Cloud Computing Trends. March 2013

Research Report. Abstract: 2013 Public Cloud Computing Trends. March 2013 Research Report Abstract: 2013 Public Cloud Computing Trends By Wayne Pauley, Senior Analyst and Bill Lundell, Senior Research Analyst With Jenn Gahm, Senior Project Manager March 2013 Introduction Research

More information

REQUEST FOR PROPOSAL MARKETING, COMMUNICATIONS & DESIGN SUPPORT

REQUEST FOR PROPOSAL MARKETING, COMMUNICATIONS & DESIGN SUPPORT REQUEST FOR PROPOSAL MARKETING, COMMUNICATIONS & DESIGN SUPPORT July 28, 2015 INTRODUCTION Brand USA is a public- private not for profit organization created by the Travel Promotion Act of 2009. The mission

More information

The Cloud-Centric Organization. How organizations realize business benefits with a mature approach to Cloud

The Cloud-Centric Organization. How organizations realize business benefits with a mature approach to Cloud The Cloud-Centric Organization How organizations realize business benefits with a mature approach to Cloud June 2015 Study Overview This report uses data from IDC s CloudView Survey, and IDC s Business

More information

Marketing Analytics Software Market by Application, by Deployment - Global Forecast to 2019

Marketing Analytics Software Market by Application, by Deployment - Global Forecast to 2019 Brochure More information from http://www.researchandmarkets.com/reports/3066976/ Marketing Analytics Software Market by Application, by Deployment - Global Forecast to 2019 Description: Marketing Analytics

More information

3PL Industry. A Practical Guide to Market Oriented Business. Presented by Brian Martin, VP Sales & Marketing Kuehne + Nagel Canada October 30, 2014

3PL Industry. A Practical Guide to Market Oriented Business. Presented by Brian Martin, VP Sales & Marketing Kuehne + Nagel Canada October 30, 2014 Marketing and the 3PL Industry A Practical Guide to Market Oriented Business Presented by Brian Martin, VP Sales & Marketing Kuehne + Nagel Canada October 30, 2014 Today s Discussion Points and Intent

More information

WAN Optimization Market by Solutions, by Services, by Deployment Type, by Verticals, by End Users, by Regions - Global Trends and Forecast 2014-2019

WAN Optimization Market by Solutions, by Services, by Deployment Type, by Verticals, by End Users, by Regions - Global Trends and Forecast 2014-2019 Brochure More information from http://www.researchandmarkets.com/reports/3114299/ WAN Optimization Market by Solutions, by Services, by Deployment Type, by Verticals, by End Users, by Regions - Global

More information

2015 Contact Center Workforce Optimization Market Share Report

2015 Contact Center Workforce Optimization Market Share Report Brochure More information from http://www.researchandmarkets.com/reports/3276965/ 2015 Contact Center Workforce Optimization Market Share Report Description: An established and trusted resource for the

More information

2013 North American Audio Conferencing Services Growth Leadership Award

2013 North American Audio Conferencing Services Growth Leadership Award 2013 2013 North American Audio Conferencing Services Growth Leadership Award 2013 Frost & Sullivan 1 We Accelerate Growth Growth Leadership Award Audio Conferencing Services North America, 2013 Frost &

More information

Company Profile 2015. atos.net

Company Profile 2015. atos.net Company Profile 2015 atos.net Welcome to Atos, the company which strives to create the firm of the future. We believe that bringing together people, technology and business is the way forward. Every day

More information

I would like to introduce Mr. Gary Lai, IR Officer. Gary, you may begin.

I would like to introduce Mr. Gary Lai, IR Officer. Gary, you may begin. Operator: Welcome everyone to s 4Q11 earnings conference call. All lines have been placed on mute to prevent background noise. After the presentation, there will be a question and answer session. Please,

More information

1 st edition of the Latin American Business travel barometer

1 st edition of the Latin American Business travel barometer 1 st edition of the Latin American Business travel barometer Content Executive summary... 3 Methodology of the barometer... 4 Part 1: Overview of the Business Travel Market... 5 Quickly growing business

More information

Social Media Trends Report

Social Media Trends Report Social Media Trends Report Global statistics on current social media marketing trends SOCIAL MEDIA TRENDS 2009 Executive Summary Change in online marketing budgets Social Networking Usage Worldwide usage

More information

Brochure More information from http://www.researchandmarkets.com/reports/3378398/

Brochure More information from http://www.researchandmarkets.com/reports/3378398/ Brochure More information from http://www.researchandmarkets.com/reports/3378398/ Enterprise Content Management Market by Solution (Enterprise Document Management, Enterprise Web Content Management, Records

More information

Outlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary

Outlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary Outlook for the CRM Software Market: Trends and Forecast (Executive Summary) Executive Summary Publication Date: October 30, 2002 Authors Thomas Topolinski Chad Eschinger Pranav Kumar This document has

More information

Cloud Managed Services Market by Services, by Deployment Type, by Organization Size, by Verticals, & by Regions - Global Forecast 2015-2020

Cloud Managed Services Market by Services, by Deployment Type, by Organization Size, by Verticals, & by Regions - Global Forecast 2015-2020 Brochure More information from http://www.researchandmarkets.com/reports/3262278/ Cloud Managed Services Market by Services, by Deployment Type, by Organization Size, by Verticals, & by Regions - Global

More information

Project Portfolio Management Software Market by Platform, by Business Solutions, by Deployment Mode & by Regions - Global Forecast to 2019

Project Portfolio Management Software Market by Platform, by Business Solutions, by Deployment Mode & by Regions - Global Forecast to 2019 Brochure More information from http://www.researchandmarkets.com/reports/3066444/ Project Portfolio Management Software Market by Platform, by Business Solutions, by Deployment Mode & by Regions - Global

More information

Merging Mitel Networks and Aastra Technologies FAQs for Channel Partners

Merging Mitel Networks and Aastra Technologies FAQs for Channel Partners Merging Mitel Networks and Aastra Technologies FAQs for Channel Partners Why has Mitel decided to pursue this merger? We believe there are a number of compelling immediate and long-term benefits for the

More information

Remote Collaboration Solutions In the Financial Services Industry

Remote Collaboration Solutions In the Financial Services Industry WHITE PAPER Remote Collaboration Solutions In the Financial Services Industry Using Audio/Web Conferencing to Drive Profitable Growth By Debra Chin Senior Vice President Palmer Research May 2011 This Palmer

More information

The cloud analytics report is expected to help the market leaders/new entrants in this market in the following ways:

The cloud analytics report is expected to help the market leaders/new entrants in this market in the following ways: Brochure More information from http://www.researchandmarkets.com/reports/3345861/ Cloud Analytics Market by Type (Cloud BI Tools, Hosted Data Warehouse Solutions, CEP, EIM, EPM, GGR, Analytics Solutions)

More information

Transparency Market Research

Transparency Market Research Transparency Market Research Subsea Manifolds Market - Global Industry Analysis, Size, Share, Growth, Trends, and Forecast 2014-2020 Published Date 27-Feb-2015 81 Page Report Buy Now Request Sample Press

More information

Priming the Economic Engine. How Social Media is Driving Growth for Small and Medium Businesses (SMBs) COMMISSIONED STUDY CONDUCTED BY

Priming the Economic Engine. How Social Media is Driving Growth for Small and Medium Businesses (SMBs) COMMISSIONED STUDY CONDUCTED BY Priming the Economic Engine How Social Media is Driving Growth for Small and Medium Businesses (SMBs) COMMISSIONED STUDY CONDUCTED BY Executive summary $5.5 trillion in annual revenue. This is the value

More information

Server Storage Area Network (SAN) Market by Solution, Service, Type, End User, and Region - Global Forecast to 2020

Server Storage Area Network (SAN) Market by Solution, Service, Type, End User, and Region - Global Forecast to 2020 Brochure More information from http://www.researchandmarkets.com/reports/3300460/ Server Storage Area Network (SAN) Market by Solution, Service, Type, End User, and Region - Global Forecast to 2020 Description:

More information

6wresearch.

6wresearch. by, Display Size, Technology (2D & 3D), Geography (North America (US, Canada, Others), Europe (Germany, UK, France, Italy Others), Asia- Pacific (China, Japan, Others) and RoW (Middle East, Africa, Latin

More information

CRM Analytics Market by Type - Global Forecast to 2019

CRM Analytics Market by Type - Global Forecast to 2019 Brochure More information from http://www.researchandmarkets.com/reports/3160606/ CRM Analytics Market by Type - Global Forecast to 2019 Description: CRM Analytics Market by Type (Sales Analytics, Customer

More information

Small Businesses Ride the Cloud: SMB Cloud Watch U.S. Survey Results

Small Businesses Ride the Cloud: SMB Cloud Watch U.S. Survey Results Small Businesses Ride the Cloud: SMB Cloud Watch U.S. Survey Results Authors Stuart Taylor Andy Young James Macaulay February 2010 Cisco Internet Business Solutions Group (IBSG) Cisco IBSG 2010 Cisco and/or

More information

A Nielsen Report Global Trust in Advertising and Brand Messages. April 2012

A Nielsen Report Global Trust in Advertising and Brand Messages. April 2012 A Nielsen Report Global Trust in Advertising and Brand Messages April 2012 CONSUMER TRUST IN EARNED ADVERTISING GROWS IN IMPORTANCE Earned media sources remain most credible Trust in traditional paid advertising

More information

CREATING A POSITIVE UNIFIED COMMUNICATIONS USER EXPERIENCE

CREATING A POSITIVE UNIFIED COMMUNICATIONS USER EXPERIENCE CREATING A POSITIVE UNIFIED COMMUNICATIONS USER EXPERIENCE A study by Jabra reveals how a positive user experience affects employee adoption and return on Unified Communications investment. A Jabra report,

More information

SUPPLY CHAIN & PROCUREMENT INSIGHTS REPORT CANADA, ARE WE FALLING BEHIND?

SUPPLY CHAIN & PROCUREMENT INSIGHTS REPORT CANADA, ARE WE FALLING BEHIND? GRAND & TOY 2012 SUPPLY CHAIN & PROCUREMENT INSIGHTS REPORT CANADA, ARE WE FALLING BEHIND? Research conducted by TABLE OF CONTENTS Overview... 3 Procurement Tactically Focused but Evolving...4 Communication

More information

Video Conferencing Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014-2020

Video Conferencing Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014-2020 Brochure More information from http://www.researchandmarkets.com/reports/3086516/ Video Conferencing Market - Global Industry Analysis, Size, Share, Growth, Trends and Forecast 2014-2020 Description: 'Video

More information

The Power of 32/X 1 4300.250. 30 levels 287.1 287.1 5.0 3420.330 36.14 23.55. x21. 24hr security 32/X 1. Potential. x21. 30 storey x21. 36 sq ft.

The Power of 32/X 1 4300.250. 30 levels 287.1 287.1 5.0 3420.330 36.14 23.55. x21. 24hr security 32/X 1. Potential. x21. 30 storey x21. 36 sq ft. The Power of Technology IN CRE Data and Analytics 7800 42 0.2 3420.330 175lbs 32/X 1 4300.250 x21 36.14 3420.330 32/X 1 Potential 21.56 25x100 growth is an organization s future ability to generate larger

More information

CHAPTER 1 INTRODUCTION. In the last few years, Customer Relationships Management (CRM) has become

CHAPTER 1 INTRODUCTION. In the last few years, Customer Relationships Management (CRM) has become CHAPTER 1 INTRODUCTION 1.1 Background In the last few years, Customer Relationships Management (CRM) has become widely popular and mainly big companies are investing their money in it. Big software companies

More information

A Forrester Consulting Thought Leadership Paper Commissioned By AT&T Collaboration Frontier: An Integrated Experience

A Forrester Consulting Thought Leadership Paper Commissioned By AT&T Collaboration Frontier: An Integrated Experience A Forrester Consulting Thought Leadership Paper Commissioned By AT&T August 2013 Table Of Contents Executive Summary... 2 The Profile Of Respondents Is Across The Board... 3 Investment In Collaboration

More information

Sales Performance Management Market by Solution, by Services - Global Forecast to 2020

Sales Performance Management Market by Solution, by Services - Global Forecast to 2020 Brochure More information from http://www.researchandmarkets.com/reports/3259745/ Sales Performance Management Market by Solution, by Services - Global Forecast to 2020 Description: Sales Performance Management

More information

Intralinks Survey Report

Intralinks Survey Report Intralinks Survey Report Safe Sharing: A Survey of Enterprise IT Decision Makers on Best Practices for Adopting File Sync and Share Applications New research conducted by Harris Poll June 2014 Copyright

More information

Marketing the VISION. Presented by: NC AHEC VISION. NC AHEC Statewide Meeting Pinehurst Resort 2/17/2006

Marketing the VISION. Presented by: NC AHEC VISION. NC AHEC Statewide Meeting Pinehurst Resort 2/17/2006 Marketing the VISION Presented by: NC AHEC VISION NC AHEC Statewide Meeting Pinehurst Resort 2/17/2006 NC AHEC VISION North Carolina AHEC Video Interactive Statewide Instructional Online Network NC AHEC

More information

Unified Communications

Unified Communications Unified Communications Taking Advantage of the Opportunities March 2009 Eric Owen Group VP EMEA Telecommunications & Networking Copyright 2009 IDC. Reproduction is forbidden unless authorized. All rights

More information

Internet Marketing Campaign: Egencia.com. Karen Luise Fields. Full Sail University

Internet Marketing Campaign: Egencia.com. Karen Luise Fields. Full Sail University Internet Marketing Campaign 1 Running Head: Internet Marketing Campaign Internet Marketing Campaign: Egencia.com Karen Luise Fields Full Sail University Internet Marketing Campaign 2 Abstract With over

More information

Disaster Recovery and Online Backup as a Service

Disaster Recovery and Online Backup as a Service Disaster Recovery and Online Backup as a Service Global Overview & Outlook AMI-Partners 546 Fifth Avenue, New York, NY 10036 212-944-5100 www.ami-partners.com Source: AMI-Partners (www.ami-partners.com)

More information

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market

Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Analysis of Asia-Pacific Enterprise Mobile Collaboration Applications Market Disruptive Integrated Applications and New Partnerships Drive Growth 9847-64 January 2014 Contents Section Slide Numbers Executive

More information

Global Mobile Advertising Revenue The State of Mobile Advertising Around the World

Global Mobile Advertising Revenue The State of Mobile Advertising Around the World Information Analytics Expertise NEW YORK & LONDON, 05 AUGUST 2014 Global Mobile Advertising Revenue The State of Mobile Advertising Around the World Daniel Knapp, Director Advertising Research daniel.knapp@ihs.com

More information

Vehicle-Related Benefits Programs. research. A report by WorldatWork July 2011

Vehicle-Related Benefits Programs. research. A report by WorldatWork July 2011 Vehicle-Related Benefits Programs research A report by WorldatWork July 2011 Contact: WorldatWork Customer Relations 14040 N. Northsight Blvd. Scottsdale, Arizona USA 85260-3601 Toll free: 877-951-9191

More information

Business Analytics Market by Software, by Deployment Type, by End User, by Vertical, and by Geography - Global Forecast to 2019

Business Analytics Market by Software, by Deployment Type, by End User, by Vertical, and by Geography - Global Forecast to 2019 Brochure More information from http://www.researchandmarkets.com/reports/3150133/ Business Analytics Market by Software, by Deployment Type, by End User, by Vertical, and by Geography - Global Forecast

More information

INSIGHTS FROM OPERA MEDIAWORKS

INSIGHTS FROM OPERA MEDIAWORKS INSIGHTS FROM OPERA MEDIAWORKS The first mobile ad platform built for brands, delivering breakthrough marketing at scale 90% of the top AD AGE GLOBAL ADVERTISERS 850 million+ UNIQUE USERS Over 18,000 SITES

More information