KELLY SERVICES INDONESIA 2014/15 SALARY GUIDE

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1 KELLY SERVICES INDONESIA 2014/15 SALARY GUIDE SEPTEMBER 2014

2 Å Kelly Services, Inc. (NASDAQ: KELYA, KELYB) is a leader in providing workforce solutions. Kelly offers a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire and permanent placement basis. Serving clients around the globe, Kelly provides employment to approximately 540,000 employees in Revenue in 2013 was $5.4 billion. Kelly has been at the forefront of the recruitment industry for more over 60 years and has set the industry benchmark with innovative recruitment and retention strategies. We pride ourselves on delivering a high level of customer service and providing the right talent in accordance with our clients requirements. All our candidates undergo a stringent screening process to ensure they are the best possible fit for the job. In Indonesia with more than 25 years of experience, Kelly has been recognized as an organization in the HR industry with global presence and holds an enviable reputation of working in partnership with our clients and candidates to provides an individual and personalized service. Connect with us on Facebook, LinkedIn and Twitter. Visit 2

3 CONTENTS 4 INTRODUCTION 5 NATIONAL OVERVIEW SALARIES 7 Call Centre 8 Human Resources 9 Office Support 10 Procurement, Supply Chain & Logistics 12 Sales, Marketing & Advertising 13 Telecommunication 14 BANKING AND FINANCE INDUSTRY 15 Banking and Finance Overview 16 Accounting & Finance 18 Banking 20 ENGINEERING INDUSTRY 21 Engineering Overview 22 Engineering, Procurement & Construction 23 Engineering & Technical 24 Oil And Gas 25 Mining 26 IT INDUSTRY 26 IT Overview 27 Information Technology Methodology: Salary figures included in the 2014/15 Kelly Services Salary Guide are derived by combining the expert market knowledge of senior recruitment professionals within the Kelly Indonesia network with input from clients and the latest job placement data recorded on the Kelly Services database. 3

4 INTRODUCTION Å 2014 may be an easier year for the Indonesian economy. It should see some trends turn for the better after a rough year of fuel-price hikes and inflation in While 2013 proved to be rough for Indonesia, the nation will definitely enter 2014 with a fighting chance of a better economy with a more robust Rupiah. will help understand the key industries in our country. This in turn will help firms manage the trends that will shape the country over the period ahead As investors had been staying cautious ahead of the presidential elections in July, the economic outlook for this year remains relatively optimistic. Like a glass half empty or full, the elections may add a dimension of political uncertainty over Indonesia s immediate future, or it may just usher in brighter business prospects and help the economy to bounce back. Despite facing some challenging issues, Indonesia is still cushioned by its vital asset an abundance in natural resource-based commodities, which accounts for around 60% of exports. Even when the rest of the world is undergoing a severe downturn, the country s thermal coal, natural gas, natural rubber, gold and crude palm oil are keeping it afloat. I believe that whatever industry an organisation is in, its employees are its biggest asset and advantage. They are the ones that make the magic happen. Success in business is always about people. And the key is in employee engagement, which is about learning how to retain, attract and develop good talent. With Indonesia s great economic potential and fast-growing population, this emerging market has no shortage of people to be employed, but only a shortage of specialised skills in the people On this note, I am proud to present the 2014 Indonesia Salary Guide, as it is more than a mere compilation of salary data. It is a detailed and in-depth look at our business landscape, offering firms market insights and trends that I hope that this guide, with its useful insights will serve as a good reference to your activities in the year ahead. Bernadette Themas VP & Managing Director, Kelly Services Indonesia 4

5 NATIONAL OVERVIEW Indonesia s exposure to a number of weak spots in its economic setup is not putting a dampener on a promising Optimism is in the air as this resource-rich nation charges bullishly into a fast evolving business landscape, while being subject to a new political verve, and a volatile global commodity market. Å Indonesia was severely struck by the financial or refine in Indonesia the minerals, such an exceptionally large role in Indonesia s business models. Despite the challenges, storm in 2013, which saw it plummeting as one as copper, which they extract, rather than economy today. Although it is difficult to staffing and hiring levels are expected of the emerging markets in the developing simply shipping concentrates and ores pinpoint the number exactly, it is estimated to increase in the foreseeable future. world. Recovery in its economic growth is expected in 2014, with major shifts in political climate, employment and business activity. The economic growth in 2014 will stand at 5.8% to 6.1%, with unemployment to fall to 6.03% 1. abroad. This was done in the hope of creating more Indonesian jobs and investment. Yet such laws have also come with heavy restrictions on the share of local businesses that foreigners may own. The trend is also that between 55 and 65% of employment in Indonesia can be called informal. Today, around 80% of this informal employment is concentrated in the rural areas, particularly in the construction and agriculture sectors. While Indonesia continues to weather the emerging-market turmoil, there s a need for a heavy dose of optimism and resilience to boost its business activity and economy. The economic slowdown was largely owed evident in many other industries including For a country with 240 million people, to lower global prices for key Indonesian banking, where until not long ago Indonesia the fourth most populous country in the export commodities such as thermal coal, ran one of the most open regimes in the world, Indonesia has no shortage when natural rubber, gold and crude oil, and world. Now, regulations stipulate that new it comes to labour. But there s definitely more recently also to slowing investment investors may not initially buy more than 40% shortage in the market for talent. There and consumption. Combined with rising of a local bank. With the parliamentary and is a dire need for people with specialised inflation, the recovery trend in employment presidential elections happening, policies skills. Talent development, succession and welfare has inevitably stalled. are likely to be even more restrictive. planning and employee engagement An increase in economic nationalism meant Although Indonesia has been experiencing are critical areas of concern. to disadvantage foreigners is spooking robust macroeconomic growth in recent Numerous organisations are also faced investors as well. In the substantial mining years and, in many ways, can be regarded with critical skill gaps, as the skills of the industry, the government for some years as recovered from the crisis, this informal current workforce do not match the shift has insisted that foreign companies process sector both rural and urban still plays in company strategies, goals, markets and 1 Sources: World Bank and Statistics Indonesia 5

6 KELLY SERVICES: SALARIES CALL CENTRE HUMAN RESOURCES OFFICE SUPPORT PROCUREMENT, SUPPLY CHAIN & LOGISTICS SALES, MARKETING & ADVERTISING TELECOMMUNICATION 6

7 CALL CENTRE Call Centre Manager / Head S ,000,000 27,000,000 Call Centre Supervisor / Team Leader S ,800,000 8,500,000 Call Centre Trainers S ,500,000 9,000,000 Receptionist S ,600,000 4,000,000 Call Centre Customer Service Officer Inbound S ,500,000 5,500,000 Call Centre Customer Service Officer Outbound S ,600,000 4,000,000 Call Center Operations Manager S ,000,000 18,000,000 IT Helpdesk S ,000,000 4,500,000 Call Centre Quality Assurance Outbound S ,500,000 5,000,000 Call Centre Quality Assurance Inbound S ,500,000 5,000,000 7

8 HUMAN RESOURCES HR Assistant Manager S ,000,000 30,000,000 HR Officer / Executive / Senior Executive S ,000,000 20,000,000 Compensation & Benefits Specialist S ,000,000 25,000,000 Learning & Development Manager S ,000,000 35,000,000 Training Executive / Senior Executive S ,000,000 12,000,000 HR Director (Regional) S ,000, ,000,000 HR Director (Local) S ,000, ,000,000 HR Manager (Regional) S ,000,000 90,000,000 HR Manager (Local) / HR Business Partner S ,000,000 60,000,000 HR Generalist S ,000,000 25,000,000 HR Generalist S ,000,000 12,000,000 Recruitment Lead S ,000,000 35,000,000 Recruiter S ,000,000 20,000,000 Compensation & Benefits Head S ,000,000 75,000,000 Compensation & Benefits Manager S ,000,000 35,000,000 Compensation & Benefits Analyst S ,000,000 18,000,000 Training Director S ,000,000 90,000,000 Training Manager S ,000,000 35,000,000 8

9 OFFICE SUPPORT Administration / Office Manager S ,000,000 25,000,000 Administrative Assistant / Coordinator S ,500,000 5,000,000 Executive Secretary S1 5+ 8,000,000 18,000,000 Secretary S ,000,000 7,500,000 Receptionist / Front Office Assistant S ,500,000 3,500,000 Mail Room Assistant S1/D ,500,000 3,000,000 Project Administration / Project Assistant S1/D ,500,000 6,000,000 9

10 PROCUREMENT, SUPPLY CHAIN & LOGISTICS Distribution Manager S ,000,000 35,000,000 Shipping Supervisor S ,000,000 10,000,000 Shipping Assistant S ,500,000 5,000,000 Operations Executive S ,500,000 7,000,000 Warehouse Manager S ,000,000 30,000,000 Warehouse Supervisor S ,000,000 15,000,000 Warehouse / Store Assistant S ,500,000 5,000,000 OPERATIONS/SHIPPING Operations Director S ,000,000 90,000,000 Commercial Director S ,000, ,000,000 Shipping Manager S ,000,000 40,000,000 Operations Manager Sea freight / Ocean freight S ,000,000 35,000,000 Operations Manager Airfreight S ,000,000 35,000,000 Cold Hub Manager S ,000,000 35,000,000 10

11 PROCUREMENT, SUPPLY CHAIN & LOGISTICS CONTINUED PURCHASING Commercial Manager S ,000,000 35,000,000 Commercial Specialist S ,000,000 10,000,000 Customer Service Manager S ,000,000 35,000,000 Order Fulfillment Manager S ,000,000 30,000,000 Sales & order Management Manager S ,000,000 22,000,000 Logistics Manager S ,000,000 40,000,000 Logistics Analyst S ,000,000 15,000,000 Logistics Specialist S ,500,000 10,000,000 Supply Chain Manager S ,000,000 80,000,000 Demand Planner S ,500,000 15,000,000 Supply Planner S ,500,000 15,000,000 Material Planner S ,500,000 15,000,000 Inventory Manager S ,000,000 25,000,000 Procurement / Purchasing Manager / Director S ,000,000 80,000,000 E procurement Manager S ,000,000 40,000,000 Sourcing Manager S ,000,000 40,000,000 Strategic Procurement Manager S ,000,000 50,000,000 Business processes Improvement Manager S ,000,000 50,000,000 11

12 SALES, MARKETING & ADVERTISING Advertising Manager S ,000,000 23,000,000 Marketing Communication Manager S ,000,000 45,000,000 Marketing Communication Director / Head S ,000, ,000,000 Customer Service Executive S ,000,000 6,000,000 Marketing Assistant Manager / Manager S ,000,000 15,000,000 Marketing Executive / Senior Executive S ,000,000 12,000,000 Market Researcher S ,000,000 8,000,000 PR Manager S ,000,000 35,000,000 PR Executive S ,000,000 10,000,000 Sales Manager S ,000,000 35,000,000 Sales Executive S ,000,000 7,000,000 Sales Coordinator S ,000,000 8,000,000 Sales Promotor S ,500,000 3,000,000 General Manager S ,000, ,000,000 Sales Manager S ,000,000 25,000,000 Sales director S ,000, ,000,000 Sales / Key Account Manager S ,000,000 60,000,000 Marketing Director S Marketing Manager S Brand Manager S ,000,000 35,000,000 Product Manager S ,000,000 25,000,000 12

13 TELECOMMUNICATION Account Director S ,000,000 80,000,000 Senior Account Manager S ,000,000 60,000,000 Account Manager S ,000,000 35,000,000 Product Development Manager S ,000,000 30,000,000 Billing Manager S ,000,000 35,000,000 Business Analyst S ,000,000 28,000,000 Project Management Office Analyst S ,000,000 25,000,000 Project Manager S ,000,000 70,000,000 Senior Radio Frequency Engineer S ,000,000 50,000,000 Head of PMO S ,000,000 60,000,000 Site Administrator S ,000,000 15,000,000 13

14 BANKING AND FINANCE INDUSTRY: SALARIES ACCOUNTING & FINANCE BANKING 14

15 BANKING AND FINANCE OVERVIEW With an optimistic outlook this year and a positive forecast of economic growth in Indonesia, the Accounting and Finance is in top position for the most sought after sector now. The investment growth has made an impact on the manpower structure, with the trend of moving towards specialisation, evident in local and multinational companies. There s also been a wave of mergers between financial institutions in the country, which has created bigger opportunities in recruiting for talent especially in the Customer Services Sectors, which also covers the Commercial Banking division

16 ACCOUNTING & FINANCE ACCOUNTING & FINANCE COMMERCE & INDUSTRY Finance Director / CFO S ,000, ,000,000 Financial Controller S ,000,000 90,000,000 Senior Finance Manager S ,000,000 65,000,000 Finance Manager S ,000,000 35,000,000 Senior Management Accountant S ,000,000 25,000,000 Senior Financial Accountant S ,000,000 21,000,000 Financial Accountant S ,500,000 15,000,000 Financial Analyst S ,000,000 25,000,000 Senior Treasury Manager S ,000,000 50,000,000 Treasury Manager S ,000,000 30,000,000 Internal Audit Manager S ,000,000 25,000,000 Head of Internal Audit S ,000,000 90,000,000 Senior Tax Manager S ,000,000 55,000,000 Tax Manager S ,000,000 27,000,000 Tax Accountant S ,000,000 15,000,000 ACCOUNTING & FINANCE PRIVATE PRACTICE (AUDIT) Director S ,000, ,000,000 Senior Manager S ,000,000 50,000,000 Manager S ,000,000 30,000,000 Senior Associate/Assistant Manager S ,000,000 20,000,000 Consultant S ,000,000 9,000,000 ADVISORY PRACTICES Director S ,000, ,00,000,00 Senior Manager S ,000,000 80,000,000 Manager S ,000,000 40,000,000 Senior Associate / Assistant Manager S ,000,000 20,000,000 Consultant S ,000,000 14,000,000 16

17 ACCOUNTING & FINANCE CONTINUED TAX Director S ,000, ,000,000 Senior Manager S ,000,000 60,000,000 Manager S ,000,000 35,000,000 Senior Associate / Assistant Manager S ,000,000 20,000,000 Consultant S ,000,000 9,000,000 Accounts Payable Manager S ,000,000 20,000,000 Accounts Supervisor S ,000,000 15,000,000 Accountant S ,000,000 10,000,000 Accounts Assistant S ,500,000 6,000,000 Accounts Clerk S ,000,000 4,000,000 Credit Control Manager S ,000,000 25,000,000 Credit Control Officer S ,500,000 8,000,000 Credit Control Clerk S ,000,000 4,000,000 Administrator S ,500,000 5,000,000 Auditor S ,000,000 10,000,000 Financial Analyst S ,000,000 10,000,000 Payroll Clerk S ,000,000 4,500,000 17

18 BANKING Bank Teller S ,500,000 3,500,000 Customer Service Officer S ,000,000 6,000,000 Bank Auditor S ,500,000 7,500,000 Collection / Debt Recovery Officer S ,500,000 4,500,000 Compliance Officer S ,000,000, 7,500,000 Personal Financial Consultant / Personal Banker S ,000,000 7,500,000 Bank Operations Officer S ,200,000 3,500,000 Trade Finance Officer S ,080,000 5,040,000 Trade Finance Clerk S ,800,000 3,920,000 BANKING ACCOUNTING & FINANCE Finance Director / CFO S ,000, ,000,000 Financial Controller S ,000,000 90,000,000 Senior Finance Manager S ,000,000 60,000,000 Finance Manager S ,000,000 35,000,000 Head Product Control S ,000,000 80,000,000 Senior Product Controller S ,000,000 50,000,000 Product Controller S ,000,000 16,000,000 Senior Treasury Manager S ,000,000 60,000,000 Treasury Manager S ,000,000 40,000,000 Treasury Accountant S ,000,000 15,000,000 Tax Accountant S ,000,000 15,000,000 Head of Internal Audit S ,000,000 75,000,000 Senior Audit Manager S ,000,000 45,000,000 Audit Manager S ,000,000 30,000,000 BANKING MIDDLE OFFICE (CREDIT) Head of Credit S ,000,000 75,000,000 Senior Vice President S ,000,000 50,000,000 Vice President S ,000,000 45,000,000 Associate Vice President S ,000,000 35,000,000 Senior Associate S ,000,000 25,000,000 18

19 BANKING CONTINUED RISK Head of Risk S ,000,000 65,000,000 Senior Vice President S ,000,000 45,000,000 Vice President S ,000,000 40,000,000 Associate Vice President S ,000,000 30,000,000 Senior Associate S ,000,000 20,000,000 COMPLIANCE Head of Compliance S ,000,000 70,000,000 Senior Vice President S ,000,000 50,000,000 Vice President S ,000,000 45,000,000 Associate Vice President S ,000,000 30,000,000 Senior Associate S ,000,000 20,000,000 BANKING BACK OFFICE (SETTLEMENTS) Manager S ,000,000 30,000,000 TRADE SUPPORT Head S ,000,000 60,000,000 Senior Analyst S ,000,000 25,000,000 OPERATIONS Director S ,000,000 80,000,000 General Manager S ,000,000 60,000,000 Manager S ,000,000 40,000,000 Senior Analyst S ,000,000 30,000,000 INSURANCE ACTUARIAL Senior Vice President S ,000,000 80,000,000 Vice President S ,000,000 60,000,000 Manager S ,000,000 35,000,000 UNDERWRITING/CLAIMS Director S ,000,000 50,000,000 Manager S ,000,000 35,000,000 Assistant Manager S ,000,000 35,000,000 19

20 ENGINEERING INDUSTRY: SALARIES ENGINEERING, PROCUREMENT & CONSTRUCTION ENGINEERING & TECHNICAL OIL AND GAS MINING 20

21 ENGINEERING OVERVIEW Indonesia s booming real estate market and rising investment in infrastructure are securing a strong demand for suppliers of building materials for decades to come. The construction sector, worth just over $40billion USD in 2014 is set to become one of the largest construction markets in the world. This bodes well for the engineering industry too as it in turn creates more employment opportunities for engineers as well

22 ENGINEERING, PROCUREMENT & CONSTRUCTION Engineering Director S ,000, ,000,000 Engineering Manager S ,000,000 85,000,000 Process Engineer S ,000,000 40,000,000 Process Safety Engineer S ,000,000 45,000,000 Mechanical Engineer S ,000,000 35,000,000 Piping Engineer S ,000,000 35,000,000 Pipeline Engineer S ,000,000 40,000,000 Electrical Engineer S ,000,000 35,000,000 Instrumentation Engineer S ,000,000 35,000,000 Automation Engineer S ,000,000 35,000,000 Civil Engineer S ,000,000 35,000,000 Offshore Structural Engineer S ,000,000 40,000,000 Supply Chain Manager S ,000,000 60,000,000 Project Manager S ,000,000 85,000,000 Construction Manager S ,000,000 75,000,000 Construction Engineer S ,000,000 30,000,000 Fabrication Engineer S ,000,000 35,000,000 Project Engineer S ,000,000 50,000,000 Project Control Manager S ,000,000 50,000,000 Project Control Engineer S ,000,000 30,000,000 Cost Control Engineer S ,000,000 30,000,000 Contract Engineer S ,000,000 30,000,000 HSE Manager S ,000,000 50,000,000 HSE Engineer S ,000,000 25,000,000 QC Manager S ,000,000 50,000,000 QC Engineer S ,000,000 25,000,000 22

23 ENGINEERING & TECHNICAL Engineering Director S ,000, ,000,000 Engineering Manager S ,000,000 70,000,000 Project Manager S ,000,000 80,000,000 Construction Manager S ,000,000 70,000,000 Program Manager S ,000,000 40,000,000 Planning Manager S ,000,000 35,000,000 Production Manager S ,000,000 35,000,000 Maintenance & Reliability Manager S ,000,000 35,000,000 Material Manager S ,000,000 35,000,000 Senior Design Engineer (Automation) S ,000,000 20,000,000 Planner S ,500,000 12,000,000 Process Engineer S ,500,000 12,000,000 Production Engineer Degree S ,500,000 15,000,000 Project Engineer S ,000,000 20,000,000 QA Engineer S ,500,000 15,000,000 Development Engineer Degree S ,500,000 15,000,000 Electrical Design Engineer S ,500,000 15,000,000 Electrical Engineer S ,500,000 15,000,000 Electrical & Instrumentation / Control Engineer S ,500,000 15,000,000 Mechanical Design Engineer S ,500,000 15,000,000 23

24 OIL AND GAS Offshore Installation Manager S ,000, ,000,000 Drilling Enginner S ,000,000 70,000,000 Geotechnical Engineer S ,000,000 70,000,000 Geologist Engineer S ,000,000 70,000,000 Senior Geologist S ,000, ,000,000 Geophysicist Engineer S ,000,000 70,000,000 Petrophysicist Engineer S ,000,000 70,000,000 Subsea Engineer S ,000,000 75,000,000 Production Engineer S ,000,000 70,000,000 FLNG Engineer S ,000,000 70,000,000 Petroleum Engineer S ,000,000 70,000,000 Reservoir Engineer S ,000,000 70,000,000 Hull Outfitting Engineer S ,000,000 70,000,000 Completion Engineer S ,000,000 75,000,000 HSE Manager S ,000,000 75,000,000 Senior Piping Engineer S ,000,000 60,000,000 24

25 MINING Land Acquisition Manager S ,000,000 50,000,000 Exploration Manager S ,000, ,000,000 Field Geologist S ,000,000 45,000,000 Civil Engineer S ,000,000 35,000,000 Process Engineer S ,000,000 45,000,000 HSE Engineer S ,000,000 45,000,000 Geologist Development S ,000,000 45,000,000 Geotechnical Engineer S ,000,000 45,000,000 Metalurgist Engineer S ,000,000 45,000,000 Mining Manager S ,000,000 85,000,000 Mine Engineer S ,000,000 45,000,000 Drilling & Blasting Engineer S ,000,000 45,000,000 Maintenance Manager S ,000,000 85,000,000 COO S ,000, ,000,000 CMO S ,000, ,000,000 Senior Geothenical Engineer S ,000,000 80,000,000 25

26 IT INDUSTRY: SALARIES IT OVERVIEW There has been significant focus from the Indonesian Government on the infrastructure development throughout the country lately. The interest in this sector has spurred various business opportunities to sprout across industries at a rapid pace. As one of the main industries impacted in this shift, the positive outlook for the IT market will naturally support tech-related industries such as Telecommunication, Automotive, Banking, Retail, FMCG, Logistic and Transportation, just to name a few. 26

27 INFORMATION TECHNOLOGY Country Manager S ,000, ,000,000 Sales Director S ,000, ,000,000 Team Leader Sales Manager S ,000,000 60,000,000 Post sales Consultant S ,000,000 45,000,000 Pre sales Consultant S ,000,000 40,000,000 Account Manager / Sales Manager S ,000,000 45,000,000 Inside Sales Representative S ,000,000 15,000,000 Enterprise Architect Degree S ,000,000 20,000,000 Solutions Architect Degree S1 5+ 7,000,000 25,000,000 Analyst Programmer / Software Engineer S ,000,000 15,000,000 Software QA / Test Analyst S ,000,000 15,000,000 Software QA / Test Analyst S ,000,000 15,000,000 Project Manager S ,000,000 50,000,000 Project Manager Infrastructure S ,000,000 40,000,000 Security Consultant S ,000,000 20,000,000 Storage Consultant S ,000,000 15,000,000 Business / Systems Analyst S ,000,000 18,000,000 Systems / Network Administrator S ,000,000 15,000,000 Technical Consultant S ,000,000 15,000,000 Database Administrator S ,000,000 17,000,000 IT Auditor S ,000,000 17,000,000 Helpdesk Analyst S ,000,000 7,000,000 27

28 INDONESIA CORPORATE OFFICE Mayapada Tower, 9 th Floor Jl. Jend. Sudirman Kav. 28 Jakarta Phone: (62) Phone: (62) BTI CONSULTANTS INDONESIA Mayapada Tower, 20 th Floor Jl. Jend. Sudirman Kav. 28 Jakarta Phone: (62) Fax: (62) KELLY ENGINEERING INDONESIA Mayapada Tower, 9 th Floor Jl. Jend. Sudirman Kav. 28 Jakarta Phone: (62) Phone: (62) KELLY OUTSOURCING & CONSULTING GROUP Mayapada Tower, 20 th Floor Jl. Jend. Sudirman Kav. 28 Jakarta Phone: (62) Fax: (62) KELLY CORPORATE PROFESSSIONAL Mayapada Tower, 9 th Floor Jl. Jend. Sudirman Kav. 28 Jakarta Phone: (62) Phone: (62) kellyservices.co.id

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