Foreword. Dr. Martin Viessmann is the third generation of his family to lead the company.

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1 MF/1 Company

2 Heat All life needs warmth. Human beings are no exception, and where we cannot find natural heat, we have to provide it ourselves through our ingenuity. Heat has been, and still is, necessary to create a feeling of well-being and comfort. Viessmann holds to this idea implicitly.

3 2/3

4 Foreword Dr. Martin Viessmann is the third generation of his family to lead the company.

5 4/5 As a family business, Viessmann places great value on responsible actions that take the long view into consideration. That is why sustainability is firmly anchored in our company principles. In all our processes we aim to ensure that economy, ecology and social responsibility remain in balance. Viessmann sets the technological pace for the heating industry. For decades now we have supplied particularly clean and energy efficient heating systems for oil and gas, as well as solar thermal systems, wood combustion systems and heat pumps. Many of our developments are recognised as heating equipment milestones. Our comprehensive range offers individual solutions and efficient systems with output ratings from 1.5 to 116,000 kilowatts, for all application areas and energy sources. Our ambitious goals are set on the solid foundation of our achievements so far. In the future, too, Viessmann will remain a pacesetter for our industry and will continue to break new ground, with innovative heating technology that conserves natural resources and protects the environment. Dr. Martin Viessmann

6 A short profile of the Viessmann Group The Viessmann site in Allendorf (Eder) Company details: Established in: 1917 Employees: 9600 Group turnover: 1.86 billion Export share: 55 percent 24 production companies in 11 countries Sales companies and representation in 74 countries 120 sales offices worldwide

7 6/7 The Viessmann comprehensive range of products and services for all energy sources and output ranges: Boilers for oil and gas Solar thermal systems Photovoltaics Heat pumps Wood combustion technology Combined heat and power units Biogas production plants Biogas upgrading plants Air conditioning technology Heating system components

8 Brand values As long ago as 1966, we expressed our values in the form of our company principles. These principles carefully updated remain central to our corporate identity. As a whole, these values provide an insight into the character of our brand. As individual concepts, they describe the spirit, atmosphere and conduct that characterise our culture, as well as the specific expectations of achievement that arise from it. Innovation Innovation Top quality We are technological trailblazers and a pacesetter in our sector. We continue to develop exceptional products and solutions, which go on to become milestones of heating technology. As in the past, we will continue to exert a decisive influence over technological progress in the future. We offer top quality and strive for perfection in all areas of our business. Our actions are guided by the motto: "Nothing is so good that it cannot be improved". Our products are easy to use, built to last and futureproof. Efficiency Sustainability We work with lean structures and processes and strive for the highest possible material, labour and energy efficiency. This ensures not only the efficiency of our actions, but also conserves limited natural resources. We are committed to fulfilling our economical, ecological and social responsibilities. We ensure all our processes are environmentally compatible and encourage the use of renewable forms of energy because it is our aim to protect the climate and to preserve the natural basis of life. We participate in the scientific, artistic and cultural life of our society.

9 8/9 Company principles on display at the Viessmann Academy Comprehensive range We offer individual system solutions, in line with the specific requirements of international markets, for every type of fuel and every application involving heating and cooling technology, as well as an extensive range of services. Our products save energy and protect the environment. Reliability We are an independent family business and a reliable business partner. We cooperate with our customers and suppliers in true partnership and fairness, pursuing the goal of mutual success. We value people in our company, and our communications are open and trusting. Capable employees with a will to achieve are offered real opportunities for professional development.

10 The comprehensive Viessmann product range Boilers for oil up to 116 MW heating or 120 t/h steam output Boilers for gas up to 116 MW heating or 120 t/h steam output Solar thermal systems and photovoltaics Detached houses Apartment buildings Commerce / Industry Local heating networks Individual solutions with efficient systems The comprehensive Viessmann product range The comprehensive product range from Viessmann offers individual solutions with efficient systems for all applications and all energy sources. For decades, the company has been supplying highly efficient and clean heating systems for oil and gas, as well as solar thermal systems along with heat generators for sustainable fuels and heat pumps. Individual and economical Viessmann offers the right heating system for any demand wall mounted or floorstanding, in individual combinations all are futureproof and economical. And whether for detached houses or two-family homes, large residential buildings, commercial/industrial use or for local heating networks; for modernising existing properties or new build they are always the right choice. The comprehensive product range from Viessmann offers top technology and sets new benchmarks. With its high energy efficiency, this range helps to save heating costs and is always the right choice where ecology is concerned. Key performers The Viessmann Group sets the technological pace for the heating industry. This is what the Viessmann name represents, and also what the names of the subsidiaries in the Group represent, as they are founded on the same pioneering spirit and power of innovation.

11 10/11 Wood combustion technology, CHP and biogas production up to 50 MW Heat pumps for brine, water and air up to 2 MW Air conditioning technology Heating system accessories The comprehensive product range from Viessmann: Individual solutions with efficient systems for all energy sources and applications The product range for all fuel types and output ranges: Boilers for oil or gas up to 116 MW heating or 120 t/h steam output Solar thermal systems Photovoltaics Heat pumps up to 2 MW Wood combustion systems up to 50 MW Combined heat and power modules up to 30 MW el Systems for the production of biogas from 18 kw el to 20 MW gas Biogas upgrading plants up to 3000 m 3 /h Air conditioning technology Heating system accessories

12 Top quality Quality is guaranteed by efficient production processes.

13 12/13 At Viessmann, development and production mean teamwork. Each individual is responsible for the total result of their work; they help to shape the relevant production process and constantly strive towards improvement. This motivates employees and assures high quality. For our customers, this results in innovative products of impressive quality, energy efficiency and long service life. Many of our products have become milestones of heating technology. Inox-Radial heat exchangers in production The MatriX burner sets the benchmark for efficient and clean combustion of gas.

14 Innovation Heat exchanger innovation from the biferral composite heating surface to the Inox-Radial heat exchanger

15 14/15 Our R&D is focused on developing highly energy efficient heating systems for all fuel types. Our ability to innovate has already produced many technical milestones. We always look to the challenges of the future and the requirements of our customers, while setting benchmarks for leading technology. Viessmann feels a traditional obligation to the basic requirement of using highly efficient technology while aiming to protect the environment to the best of its ability. As the generation of heating energy accounts for almost 40 percent of German energy consumption, efficient Viessmann heating systems make a significant contribution to the protection of resources and the environment. The foundation for top quality is laid at the development stage.

16 Deutschlands nachhaltigste Sustainability Energy Centre at the company s head office in Allendorf (Eder) Produktion 2009 Deutschlands nachhaltigste Marke : Energy Efficiency Award 2009: German Sustainability Award for Most Sustainable Production 2011: German Sustainability Award for Most Sustainable Brand

17 16/17 For Viessmann, taking responsibility means a commitment to acting sustainably. This means bringing ecology, economy and social responsibility into balance, whilst ensuring that current needs are met without compromising the quality of life of future generations. Ökologie Klimaschutz Ressourceneffizienz Standortsicherung Soziale Verantwortung Ökonomie Sustainability project With our strategic sustainability project, launched in 2005, we demonstrate at our own site in Allendorf that the political targets set for 2050 by the German Federal Government with regard to energy and climate can already be achieved today with commercially available technology. The result a 50 percent reduction of primary energy consumption compared to 2008, an increase in the proportion of renewables to 60 percent, and an 80 percent reduction in CO 2 emissions, relative to levels in Strategic sustainability project By utilising renewables and increasing our efficiency with energy, materials and operations, we not only improve our competitiveness, but also secure the future of our production site.

18 Reliability The heat sources installed in the training rooms are used for hands-on training.

19 18/19 Personal partnerships are as important to Viessmann as the products themselves. The values and commitments we share with our trade partners provide the cornerstone of our successful working relationship in which reliability and fair treatment play a strong part. The structural change in the heating market has raised the demand for further training considerably. At the Info Centre, Viessmann trains employees and trade partners from all around the world. The Viessmann Academy responds actively to this growing demand. It offers design engineers, architects, property developers, flue gas inspectors, technical training centres and Viessmann s own employees a comprehensive training programme. In total, 92,000 specialists attend further training events at the Viessmann Academy every year.

20 Employees and responsibilities

21 20/21 The Viessmann brand represents quality, competence and innovation. Behind the brand are people whose dedication ensures that we live up to our reputation every single day. For every employee "reliability" means to adhere to promises without compromise and to promote and support strong partnerships. This requires them to act objectively and appropriately at all times. Responsibility by and for the individual is encouraged and required. Making decisions rather than putting them off, is part and parcel of that philosophy. Everyone accepts responsibility for their actions and takes into account the likely consequences. Our aim is our mutual success. The path that leads us there is paved with honesty and respect for each other. This may also mean arguing one s point, but not arguing with one another. Treating each other with respect for mutual success

22 Design Product design Over 50 significant design awards for Viessmann products

23 22/23 The "Viessmann" logo with the characteristic double "S" ensures a high recognition factor. The image lends the brand an unmistakable, enduring identity and promotes its positive image. With its clear, minimalist and function-oriented design, Viessmann emphasises not only the leading position of its products, but also its innovative strength and the company s capabilities as a whole. Architecture Graphic design Oil Gas Solar Biomass Air and geothermal heat

24 Communication Sport sponsorship

25 24/25 Our clear and factual presentational style runs through all of our communications. This applies to our brochures, website and presentations at trade fairs. In all areas of activity, we value clear design, ease of comprehension and use of transparent information. For the last 15 years, sport sponsorship has played a central part in our marketing communications. This has enabled us to raise brand awareness significantly, whilst lending the brand a positive image. This also benefits our trade partners. Brochures Website Trade stands

26 Art and culture The "Zero" artists Mack, Piene, Uecker, Geiger and Stankowski designed the "Edition Eurola". For Viessmann, heat and creativity are closely related. This correlation inspires engineers to create leading heating equipment. When painters, sculptors and conceptual artists interpret this correlation, technology is turned into art.

27 26/27 The "Art and Heating" and Edition Eurola exhibitions on display in Allendorf are complemented by autonomous works of art that are presented inside and outside the company s premises. Alongside this commitment to art, a long established aspect of the company culture involves supporting cultural events. Works of art by eleven internationally acclaimed artists are shown in the "Art and Heating" exhibition.

28 The Viessmann Group D Allendorf (Eder) Telephone +49 (0) Fax +49 (0) GB 10/2012 Copyright Viessmann. Duplication and alternative use only with prior written consent. Subject to technical modifications.

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