Human Resources and Organisational Development. Job No. (Office Use)

Save this PDF as:
 WORD  PNG  TXT  JPG

Size: px
Start display at page:

Download "Human Resources and Organisational Development. Job No. (Office Use)"

Transcription

1 ROLE PROFILE Human Resources and Organisational Development Role Profile Job Title Head of Business and Technical Architecture Job No. (Office Use) F27 Grade (Office Use) Directorate Transformation and Change Department Portfolio Office Division Architecture Team Reports to (Job Title) DBS check required Head of Portfolio Office Not required Competency Job Type (Office Use) Operational Leader K Job Purpose To establish and lead the Council s enterprise (business and technical) architecture team so that it provides: A clear blueprinted approach to describing and assuring the future state design of the Council, enabling and ensuring programmes to deliver change to achieve this state. A method with artefacts for developing an enterprise architecture to describe and manage changes to this future state, based on TOGAF (or similar), that is integrated with the Council s method for managing at portfolio, programme and project levels (based on MoP, MSP and Prince2). To provide lead capability in terms of business and technology needs. A business analysis and design commissioning and delivery capability in support of programmes and projects within the Council s transformation portfolio. An ICT solution design commissioning and delivering capability. The post-holder will be the head of profession for architecture, analysis and design, and will be the lead in respect of the business and architectural practice. Decision Making The post holder is required to make recommendations that will affect the design and shape of the organisation. The post holder is required to make recommendations for decision to refer up to chief officer level in the development of policies, standards, principles and guidelines that direct the design and shape of the organisation and the selection, development, implementation and use of information technology within the enterprise. The post holder will make recommendations and decisions to ensure compliance with agreed architecture policies, standards, principles and guidelines. Version July 2012 Not protectively marked Plymouth City Council is committed to providing access, aids, adaptations and alternatives wherever possible and reasonable adjustments to enable people with disabilities to fulfil the criteria for, and undertake the duties of its jobs.

2 The post holder will be responsible for recommendations to ensure the alignment of programmes and projects and the feasibility and prioritisation of projects to deliver the agreed outcomes and design. Including stopping projects not delivering the desired or agreed design(s) and / or business outcomes; or to grant waivers where divergence is agreed and of a temporary nature. The post holder will make recommendations to chief officer level to ensure projects do not duplicate functionality or diverge from each other and business and IT strategies. The post holder will make decisions on the performance of staff to deliver the required architecture products and artefacts for programmes and projects and take corrective action in the event that staff are not performing. The post holder will make decisions regarding the letting of supplier contracts to deliver elements of the work required and to manage the performance of the suppliers. System thinking, analysis and servant leadership is an essential part of the role, and the individual will need to demonstrate deep experience in managing and explaining complex technical design issues in a way that non-technical people can understand. The post holder will be required to provide a future design for the organisation with a time horizon of 3 or more years. While the specific focus of design for projects is likely to be 6 to 18 months, the post holder will be required to provide roadmap(s) for transitional stages of design and provide assurance that projects are delivering to the future design and / or transitional stages of design. Accountabilities Manage the development of the Council s overall enterprise architecture (organisation, process, information, application and infrastructure). Determine and oversee the Council s ICT future state architecture. Define, recruit, and manage the Council s business and technical architecture team. Lead the architectural voice on the Council s design authority, attending and advising the Transformation Portfolio Board and other boards as required. Lead the professional input into (business and technical) design authority matters concerning the development of blueprinted architectural designs driving the transformation portfolio of programmes. Provide overall leadership and oversight of all activities that govern the detailed design, configuration, build, integration, testing and deployment of ICT solutions. Provision of pragmatic advice and support to senior business leaders. Champion the benefits of the strategic enterprise architecture approach and its role in achieving the objectives of the business transformation portfolio. Lead the implementation of service orientated architecture and business process management approach to transformation. Act as Head of Profession for business and technology architecture including the community of business analysis and design (organisation, process, information) professionals with the associated community of practice. Design and deliver a method with artefacts, based on TOGAF V9 or similar, to manage the architectural cycle. Ensure this method is fully integrated with the

3 Council s method and artefacts for the portfolio, programme and project management lifecycle. Work closely with the Council s Head of Portfolio Office on all matters requiring cooperation and integration. Identification and sponsorship of opportunities to reduce business and ICT costs. Constructively challenge conventional-thinking; highlight and escalate problems, under-performance or bad news; highlight and praise good performance; identify and implement ways to improve the service provided by the business and technical architecture team. Demonstrate by example, leadership in accordance with the Council s values. Undertake other duties appropriate to the grade of the post Demands Impact on staff: This role requires direct management of the Architecture team, currently planned to be three direct reports. The post holder is responsible for the line management, appraisals, health and wellbeing of the direct reports. The post holder works with the Portfolio Office in a matrix managed environment for task management of Architect resources to Programmes and Projects. Over time, it is likely that this will change and a core EA team will be retained to maintain knowledge and skills and the corporate design memory for the organisation and to impact assess design for the organisation. The team will also continue to work in matrix environment to support programme and project initiatives. Impact on finances: The post holder will manage direct budgets of circa 500k mainly around core architecture delivery. Working closely with the Director for Transformation and Change and the Head of Portfolio Office, the post-holder is responsible for assuring the design and strategic alignment of the Council s Programmes and Projects and to enable the delivery of the required benefits both cashable and non-cashable across the Portfolio. Business and Technical Architecture requires the individual to manage several areas of work at one time, balancing setting up and development of the core Architecture function with the business demands for delivering architecture designs in support of the Council for programmes and projects within extremely tight timelines. Working Conditions A flexible office based role with minimal exposure to disagreeable working conditions. Experience, Knowledge and Qualifications Essential Significant experience as a chief enterprise architect or equivalent Extensive experience in solutions or applications architect roles TOGAF V9 (or equivalent) certification and practical implementation experience Experience of building enterprise architecture teams Practical experience of blueprint development leading to change design and

4 implementation Experience of large scale transformation portfolios and their lifecycle Experience of working with a variety of ICT design, build and run models Track record of successful implementation of SOA and BPM architectural approaches Excellent knowledge of portfolio, programme and project management Experience of operating effective governance processes Experience of working with senior managers Desirable Knowledge and operation of portfolio, programme and project management within the public sector Experience of working with politicians Management of Portfolios, MSP, PRINCE 2 or equivalent, OR certification in business analysis, OR Portfolio, Programme and Project Office Management (P30) Skills and Technical Competencies Core Skills & Competencies: 1. People Management Set the direction: Create and communicate a persuasive view of the future. Set the direction of the team and establish clear goals and objectives for individuals and groups. Ensure that everyone is clear what their role is and how it links to meeting the organisation s objectives. Change responsive and focused: Establish new priorities and revise plans / proposals to reflect operational or policy changes. Anticipate the needs for change and promote the benefits. Anticipate (potential) pressures and seek ways to manage own pressures, support others and improve the quality of their working environment. Aware of own impact on others and support colleagues to minimise the effect of work pressures. 2. Communication Persuade and influence: Initiate discussions with key influencers and decision makers and gains their confidence and support. 3. Analysis and use of evidence Generate and evaluate options: Identify options in difficult or uncertain situations and ensure proposed options meet organisational needs. 4. Portfolio, Programme and Project Management Method, Approach & Governance: Understand portfolio, programme and project management and governance and can contribute to definition and delivery of projects and benefits. 5. Financial Management Take responsibility: Take personal responsibility for actions needed for delivery and own outcomes. Challenge proposals; scrutinise for requirement, affordability, regularity and propriety and value for money. Identify and advise on financial and business risk. Core Architecture Skills & Competencies 1. Enterprise And Business Architecture Development (STPL7)

5 Directs the creation and review of an enterprise capability strategy to support the business and technical architectural requirements of the business. Identifies the business benefits of alternative strategies. Directs development of enterprise-wide architecture and processes which ensure that the strategic application of change is embedded in the management of the organisation. Ensures compliance between business strategies, enterprise transformation activities and technology directions, setting strategies, policies, standards and practices. 2. Enterprise And Systems Architecture (ARCH6) Leads development of architectures for complex systems, ensuring consistency with specified requirements agreed with both external and internal customers. Takes full responsibility for the balance between functional, service quality and systems management requirements within a significant area of the business. Establishes policy and strategy for the selection of systems architecture components and coordinates design activities, promoting the discipline to ensure consistency. Ensures that appropriate standards (corporate, industry, national and international) are adhered to. Within a business change programme, manages the target design, policies and standards, working proactively to maintain a stable, viable architecture and ensure consistency of design across projects within the programme. 3. Stakeholder Relationship Management (RLMT6): Initiates and influences relationships with and between key stakeholders. Acts as a single point of contact for senior stakeholders and influencers. Supports effective business change by building relationships with and between senior strategists, planners, designers and operational business partners. Initiates procedures to improve relations and open communications with and between stakeholders. Initiates and has management oversight of processes to manage and monitor relationships including lessons learned and the feedback loop to and from business change teams. 4. Business Change Management (BSMO6): Defines modelling standards and quality targets for an organisation. Has continuing responsibility for maintenance of models for a designated function. Initiates organisation-wide modelling improvement activities and obtains customer buy-in to general changes. May represent own organisation as a modelling expert in industry initiatives. 5. Innovation (INOV6) Recognises potential strategic application of IT and initiates investigation and development of innovative methods of exploiting IT assets, to the benefit of organisations and the community. Plays an active role in improving the interface between the business and IT. 6. Strategic Application of Information Systems (SAIS) Contributes to the creation or review of an information systems strategy which meets the requirements of the business. Develops plans to drive forward the strategy, taking advantage of available technology opportunities. 7. Emerging Technology Monitoring (EMRG6) Co-ordinates the identification and assessment of new and emerging technologies, products, methods and techniques. Evaluates likely relevance of these for the organisation. Provides regular briefings to staff and management. 8. Methods & Tools (METL6) Sets direction and leads in the introduction and use of techniques, methodologies and tools, to match overall business requirements (both current and future), ensuring consistency across all user groups. 9. Governance (GOVN7)

6 Leads development and communication of the organisation's policies for corporate governance of architecture design. Contributes to strategic plans for business and IT, ensuring the IT strategy satisfies the current and ongoing needs of the organization s business strategy, and the current and future capabilities of IT. Promotes clear decision making, leading to valid reasons for investment decisions. Monitors provision of services, levels of service and service quality. Assures that the organisation's business processes are compliant with relevant legislation, and that the organisation operates according to the principles embedded in relevant standards. Promotes policies, practices and decisions which recognise the current and evolving needs of all the stakeholders. Specific Technical Skills Required: Essential Technologies Systems Modelling Tools Methods Strategic Analysis and Development Methods TOGAF Architecture Development Method (ADM) Systems Methods and Modelling Data Methods and Modelling Standards TOGAF BPMN UML e-gif Data legislation / regulation Web services and standards OASIS XML ITIL Desirable Experience of working in Local Government Experience of working within a large public sector IT procurement project Products Presentation software Word processing software Diagramming and modelling software Corporate Standards In accordance with Council policies and guidance on information management and security, it is your personal responsibility for data protection, client confidentiality and information governance. Act at all times in accordance with appropriate legislation and regulations, codes of practice, the provisions of the Council s constitution and its policies and procedures. Work within the requirements of the Councils Health and Safety policy, performance standards, safe systems of work and procedures. Undertake all duties with due regard to the corporate equalities policy and relevant legislation.

Job No. (Office Use) Directorate Corporate Services Department Programme Management Office Reports to (Job Title) If No state reason

Job No. (Office Use) Directorate Corporate Services Department Programme Management Office Reports to (Job Title) If No state reason ROLE PROFILE Transformation Programmes Manager Role Profile Job Title Transformation Programme Manager Job No. (Office Use) C6074 Grade (Office Use) Directorate Corporate Services Department Programme

More information

BRISTOL CITY COUNCIL ROLE AND EMPLOYEE PROFILE: Architect (Senior Level) Specific Role Senior Business Architect

BRISTOL CITY COUNCIL ROLE AND EMPLOYEE PROFILE: Architect (Senior Level) Specific Role Senior Business Architect BRISTOL CITY COUNCIL ROLE AND EMPLOYEE PROFILE: Architect (Senior Level) Specific Role Senior Business Architect Grade Directorate Managed by BG15 (TBC) Business Change Service Manager: Gavin Beckett ROLE

More information

UoD IT Job Description

UoD IT Job Description UoD IT Job Description Role: Projects Portfolio Manager HERA Grade: 8 Responsible to: Director of IT Accountable for: Day to day leadership of team members and assigned workload Key Relationships: Management

More information

Manchester City Council Role Profile. Enterprise Architect, Grade 12

Manchester City Council Role Profile. Enterprise Architect, Grade 12 Key Role Descriptors: Manchester City Council Role Profile Enterprise Architect, Grade 12 ICT Service, Corporate Core Directorate Reports to: Head of Enterprise Architecture Job Family: Technical This

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N APPENDIX 3 J O B S P E C I F I C A T I O N DIRECTORATE: DIVISION/SECTION/UNIT: Information & Business Change UNIT MANAGER: ICT Services Manager POST TITLE: Software Solutions Architect JOB FAMILY & ROLE

More information

Role Description Enterprise Architect and Solutions Delivery Manager

Role Description Enterprise Architect and Solutions Delivery Manager Role Description Enterprise Architect and Solutions Delivery Manager Cluster Agency Division Location Classification/Grade/Band Kind of Employment NSW Health Cancer Institute NSW Information Technology

More information

Blue Fire Thames Court 1 Victoria Street Windsor SL4 1YB enquiries@bluefire-uk.com www.bluefire-uk.com

Blue Fire Thames Court 1 Victoria Street Windsor SL4 1YB enquiries@bluefire-uk.com www.bluefire-uk.com Blue Fire Thames Court 1 Victoria Street Windsor SL4 1YB enquiries@bluefire-uk.com www.bluefire-uk.com 1 1. Service Description Blue Fire is a Digital and IT Practice focused on supplying individuals and

More information

MARCH 2012. Strategic Risk Policy Update March 2012 v1.10.doc

MARCH 2012. Strategic Risk Policy Update March 2012 v1.10.doc MARCH 2012 Version 1.10 Strategic Risk Policy Update March 2012 v1.10.doc Document History Current Version Document Name Risk Management Policy Statement and Strategic Framework Last Updated By Alan Till

More information

1.1. To be the lead senior officer responsible for ICT strategy and delivery across the three boroughs.

1.1. To be the lead senior officer responsible for ICT strategy and delivery across the three boroughs. Job description Designation: Tri-borough Chief Information Officer Post Number: Department: Finance and Corporate Services Responsible to: H&F SRO, Exec director of Finance and Corporate Governance Employees

More information

HOME GROUP LIMITED JOB DESCRIPTION

HOME GROUP LIMITED JOB DESCRIPTION Ref No: HGL 1 JOB DETAILS HOME GROUP LIMITED JOB DESCRIPTION Job Holder: Job Title: IS Service Desk Manager Reports to: Head of IS Service Management Date: August 2012 2 JOB PURPOSE To lead the IS service

More information

Role Profile. Job No. (Office Use) A79

Role Profile. Job No. (Office Use) A79 Role Profile Job Title Team Leader Service Desk Job No. (Office Use) A79 Band/Band Range- (for career grades) Grade I Directorate Corporate Support Department ICT Division Operational Service Delivery

More information

POSITION DESCRIPTION

POSITION DESCRIPTION Serving the Midland DHBs through network coordination and support excellence POSITION DESCRIPTION Position: Regional Service Manager Reports to: Director, Regional Service Delivery Responsible for: Up

More information

J O B S P E C I F I C A T I O N

J O B S P E C I F I C A T I O N J O B S P E C I F I C A T I O N DIRECTORATE: Corporate Services DIVISION/SECTION/UNIT: Information and Business Change / ICT Services / Solutions Software UNIT MANAGER: POST TITLE: JOB FAMILY & ROLE PROFILE:

More information

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k

Job Description. ASAP Technical Analyst / Project Manager (BISRID_017r1) Salary: Package circa. 38k Job Description Job Title: Reports to: Team: Location: ASAP Technical Analyst / Project Manager (BISRID_017r1) Applications Lead (SAP) BIS Nelson Salary: Package circa. 38k Job Purpose To be responsible

More information

Job Description. Job Title: Department: ICT Service Support Manager Responsible to:

Job Description. Job Title: Department: ICT Service Support Manager Responsible to: Job Description Job Title: ICT Service Support Manager Responsible to: ICT/IS Manager Main purpose of the job: Department: INFORMATION TECHNOLOGY Number of people directly managed: 3 + temporary contractors

More information

Job Description. Job Title: Network Services Manager. Department: INFORMATION TECHNOLOGY MAIN PURPOSE OF JOB: MAIN DUTIES AND RESPONSIBILITIES:

Job Description. Job Title: Network Services Manager. Department: INFORMATION TECHNOLOGY MAIN PURPOSE OF JOB: MAIN DUTIES AND RESPONSIBILITIES: Job Description Job Title: Network Services Manager Department: INFORMATION TECHNOLOGY Responsible to: ICT/IS Manager Number of people directly managed: No direct permanent HHL reports: - Supervision of

More information

Manchester City Council Role Profile

Manchester City Council Role Profile Manchester City Council Role Profile Technical Operations Manager, Grade 10 ICT Service, Chief Executives Directorate Reports to: Head of Service Delivery Key Role Descriptors: The role-holder will lead

More information

LONDON BOROUGH OF MERTON CORPORATE SERVICES DEPARTMENT JOB DESCRIPTION

LONDON BOROUGH OF MERTON CORPORATE SERVICES DEPARTMENT JOB DESCRIPTION LONDON BOROUGH OF MERTON CORPORATE SERVICES DEPARTMENT JOB DESCRIPTION POST TITLE: Project Manager New Financial System Grade: MGB Department: Resources Location: LB Merton Responsible to: Head of Business

More information

JOB DESCRIPTION. T&T Security and Resilience Manager. Technology and Telecommunications. Bedford, Chelmsford or Norwich

JOB DESCRIPTION. T&T Security and Resilience Manager. Technology and Telecommunications. Bedford, Chelmsford or Norwich JOB DESCRIPTION PART A: JOB DETAILS JOB TITLE: AFC BAND: T&T Security and Resilience Manager 8a HOURS: 37.5 DIRECTORATE: DEPARTMENT: REPORTING TO: BASE: IM&T Technology and Telecommunications Head of T&T

More information

INFORMATION TECHNOLOGY & MEDIA SERVICES

INFORMATION TECHNOLOGY & MEDIA SERVICES INFORMATION TECHNOLOGY & MEDIA SERVICES Head of IT Operations Permanent, Full-time Grade SENIOR STAFF: Salary to be determined by the Vice Chancellor De Montfort University is home to more than 27,000

More information

Role Profile. Job No. (Office Use) A238. Competency Job Type

Role Profile. Job No. (Office Use) A238. Competency Job Type Role Profile Job Title Information Security Job No. (Office Use) A238 Band/Band Range- (for career grades) Grade I Directorate Chief Executive s Office Department ICT Division Operational Service Delivery

More information

Job Description. 5. To ensure recruitment, retention and achievement of learners are fully supported and facilitated.

Job Description. 5. To ensure recruitment, retention and achievement of learners are fully supported and facilitated. Job Description Post Number: Job Title: Responsible to: Responsible for: TBC Curriculum Leader Principal Performance and management of a team of tutors/lecturers within the curriculum area in agreement

More information

Why is a good Project Manager so hard to find?

Why is a good Project Manager so hard to find? so hard to find? Simon Roller July 2013 Reviewed February 2016 Given the amount of skills required to deliver a PRINCE2 project, it is not surprising that project managers either walk on water or drown

More information

Job No. (Office Use) Competency Job Type (Office Use) If No state reason Shift Pattern

Job No. (Office Use) Competency Job Type (Office Use) If No state reason Shift Pattern ROLE PROFILE Role Profile Job Title Partner Relationship Manager Job No. (Office Use) Section Team Partner Relationship Reports to (Job Title) Suitable for Job Share (Y/N) Location DBS check required Operations

More information

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028

Job Description and Person Specification. Post Number: HCI.C24 JE Ref: JE028 Job Description and Person Specification Job Title: Business Analyst Post Number: HCI.C24 JE Ref: JE028 Grade: PO1 (SCP 35 39) Other payments: Service: Progression: Hours per week: Accountable to: N/A

More information

OFFICIAL JOB SPECIFICATION. Requirements Consultant

OFFICIAL JOB SPECIFICATION. Requirements Consultant JOB SPECIFICATION FUNCTION JOB TITLE REPORTING TO GRADE WORK PATTERN LOCATION IT & Digital Requirements Consultant Business Link Manager Band D Full-time Birmingham TRAVEL REQUIRED Occasionally ROLE ID

More information

Group Manager Line management of a local team of 5-7 fte staff

Group Manager Line management of a local team of 5-7 fte staff Practice Manager Children s Social Care Role Profile: Practice Manager Grade: Grade 12 Accountable to: Accountable for: Role Context & Purpose Group Manager Line management of a local team of 5-7 fte staff

More information

Job Description Solutions Lead

Job Description Solutions Lead Solutions Lead Department: Group: Direct Line Manager: Direct Reports: Business Support Manager - Information Services Database Applications Analyst, Technical Business Analyst Delegations: Primary Location:

More information

Job description - Business Improvement Manager

Job description - Business Improvement Manager Job description - Business Improvement Manager Main Purpose of job The post has lead responsibility for optimising operational performance within the Operations directorate, and across the Society for

More information

Job Description. Applications Leader (SAP) (BISRID_014)

Job Description. Applications Leader (SAP) (BISRID_014) Job Description Job Title: Reports to: Team: Location: Applications Leader (SAP) (BISRID_014) Head of Service Delivery BIS Nelson Job Purpose To be responsible for the provision of the management and control

More information

PROJECT MANAGER POSITION DESCRIPTION

PROJECT MANAGER POSITION DESCRIPTION Position Title: Project Manager Position Number: Faculty/Division: Services & Resources Classification: HE09 No. Direct Reports & Highest Classified Position: N/A School/Branch: Technology Services FTE:

More information

Location including building: University wide (Lansdowne Campus/Talbot Campus)

Location including building: University wide (Lansdowne Campus/Talbot Campus) Job Description Post/Job Title: Principal Test Analyst Post holder: Ref: School/Support Service: Group/Section: ITS62 IT Services IT Test Team - Governance Location including building: University wide

More information

Vacancy: Enterprise Architect Unit: Information and Communication Technologies Unit Reference: (ECDC/AD/2016/ICT-EA)

Vacancy: Enterprise Architect Unit: Information and Communication Technologies Unit Reference: (ECDC/AD/2016/ICT-EA) Vacancy: Enterprise Architect Unit: Information and Communication Technologies Unit Reference: (ECDC/AD/2016/ICT-EA) Applications are invited for the above Temporary Agent post at the European Centre for

More information

Common ICT Job Profiles & Indicators of Skills Mobility

Common ICT Job Profiles & Indicators of Skills Mobility inspiring success Common ICT Job Profiles & Indicators of Skills Mobility ICT Skills White Paper 30 December 2013 About ACS ACS exists to advance professional excellence in information and communications

More information

Business Analyst. Development Team Leader

Business Analyst. Development Team Leader Business Analyst Corporate ICT Development Team Leader None May 2013 This job exists to provide the organisation with quality software development analysis and project management. The position achieves

More information

Number of staff responsible 11 for Budget responsibility ( ) 4,000,000. Purpose of Job:

Number of staff responsible 11 for Budget responsibility ( ) 4,000,000. Purpose of Job: Job Title Assistant Director, Policy, Intelligence and Analysis (incorporating Programme Director, Future Shape of the Council) Barnet Band and scale range 241-244 Reports to Director of Strategy (and

More information

Information Systems and Services (ISS) Post Reference No: 9B0932 Effective/Revised: September 2009

Information Systems and Services (ISS) Post Reference No: 9B0932 Effective/Revised: September 2009 London Met Dept: London Met Sect: London Met Unit: Job Title: Information Systems and Services (ISS) Service Development Solutions Architect (Media) Post Reference No: 9B0932 Effective/Revised: September

More information

Role Description Enterprise Architect

Role Description Enterprise Architect Role Description Enterprise Architect Classification/Grade/Band Band 1 Senior Executive Work Level Standards Work Contribution Stream: Professional/Specialist www.psc.nsw.gov.au/wls ANZSCO Code 261313

More information

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources

ROLE PROFILE. Performance Consultant (Fixed Term) Assistant Director for Human Resources ROLE PROFILE Job Title Reports to Service area No. of staff responsible for Budget responsibility ( ) Performance Consultant (Fixed Term) Assistant Director for Human Resources HR 0 None Purpose of Job

More information

Role Profile. Directorate Corporate Support Department Customer Service and Business Transformation

Role Profile. Directorate Corporate Support Department Customer Service and Business Transformation Role Profile Job Title Head of Customer Service Job No. (Office Use) C6029 Band/Band Range-(for career grades) Grade J Directorate Corporate Support Department Customer Service and Business Transformation

More information

ISEB MANAGER S CERTIFICATE IN ITIL INFRASTRUCTURE MANAGEMENT. Guidelines for candidates who are taking the ICT Infrastructure Examination

ISEB MANAGER S CERTIFICATE IN ITIL INFRASTRUCTURE MANAGEMENT. Guidelines for candidates who are taking the ICT Infrastructure Examination ISEB MANAGER S CERTIFICATE IN ITIL INFRASTRUCTURE MANAGEMENT Guidelines for candidates who are taking the ICT Infrastructure Examination This qualification is based on ITIL Infrastructure Management as

More information

Locking Stumps Community Primary School. School Business Manager Job Description

Locking Stumps Community Primary School. School Business Manager Job Description Locking Stumps Community Primary School School Business Manager Job Description JOB DESCRIPTION Job Title: School Business and Development Manager Terms and Conditions Term Time Only Annual leave Holidays

More information

Islamic Relief Worldwide ICT Service Delivery Manager

Islamic Relief Worldwide ICT Service Delivery Manager Islamic Relief Worldwide ICT Service Delivery Manager BASE LOCATION: REPORTING TO: LINE MANAGEMENT RESPONSIBILITIES: Birmingham Head of ICT Yes PURPOSE OF DIVISION: The Finance and Services Division provides

More information

JOB DESCRIPTION. Performance Management Officer. Performance, Programme and Risk Manager

JOB DESCRIPTION. Performance Management Officer. Performance, Programme and Risk Manager JOB DESCRIPTION POST: SERVICE: SECTION: Performance Management Officer Audit and Governance Performance, Programme and Risk BAND: Band 5 REPORTS TO: RESPONSIBLE FOR: Performance, Programme and Risk Manager

More information

Corporate Procurement Strategy 2014-2017

Corporate Procurement Strategy 2014-2017 Strategy 2014-2017 Strategy 2014-2017 Introduction The Brighton & Hove community is distinctive for its strong international flavour and vibrant diversity of cultures. The make-up of the local population,

More information

Library and Information Services

Library and Information Services JOB DESCRIPTION Job Title: Post Number: Department: Location: Grade: Salary: Tenure: Hours : Accountable to: Project Manager HR3770 Library and Information Services Llandaff Campus 7AB 37,394-42,067 pa

More information

Senior Salary Information Disclosure

Senior Salary Information Disclosure Senior Salary Information Disclosure Head of Marketing & Communications To lead on media and public relations, commensurate with policies and strategies developed by the Strategy and Commissioning Directorate

More information

Sub-section Content. 3 General Description. 4 Specific Duties and Responsibilities

Sub-section Content. 3 General Description. 4 Specific Duties and Responsibilities Sub-section Content 1 Preliminaries - Post title: Audit and Risk Advisor - Reports to: Business Assurance Manager - Direct reports: none - Directorate: xxx 2 Contacts - All staff within the Society, Board

More information

Head of Procurement and Contracting Contracts Managers x 8

Head of Procurement and Contracting Contracts Managers x 8 JOB DESCRIPTION FINAL Job Title Position Number(s) Department Section or Service Category Manager Adult Social Care and Health ASC and Health Commissioning DESIGNATION: Responsible to: Employees directly

More information

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( )

Corporate Services Directorate Number of staff responsible for 7 Budget responsibility ( ) Role Profile template Job Title Service Desk Manager Barnet Band and scale range BBB 47-50 Reports to Head of IS Service area Corporate Services Directorate Number of staff responsible for 7 Budget responsibility

More information

Role Context & Purpose

Role Context & Purpose Group Manager Children s Social Care Services Role Profile: Grade: Accountable to: Accountable for: Senior Manager Hay B Service Leader 3-6 direct line reports, plus circa 48 staff that these direct reports

More information

JOB DESCRIPTION. TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000

JOB DESCRIPTION. TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000 TITLE: Corporate Property Manager SALARY RANGE: 55,000-70,000 JOB DESCRIPTION DEPARTMENT: Property Management Services REGION: North East / North West / Midlands / London / South ACCOUNTABILITIES: The

More information

JOB DESCRIPTION. Programme & Project Assurance Officer. Performance, Programme and Risk Manager

JOB DESCRIPTION. Programme & Project Assurance Officer. Performance, Programme and Risk Manager JOB DESCRIPION POS: SERVICE: SECION: Programme & Project Assurance Officer Audit and Governance Performance, Programme and Risk Service BAND: Band 7 REPORS O: RESPONSIBLE FOR: Performance, Programme and

More information

JOB DESCRIPTION. Direct Reports: Director of Transformation

JOB DESCRIPTION. Direct Reports: Director of Transformation JOB DESCRIPTION Job Title: Department: Direct Reports: Reporting to: Director of Transformation Transformation TBC Chief Executive Main Job Functions: This post is for a fixed term of 3 years. Working

More information

BAND: 5. 37½ hours per week 1. JOB SUMMARY

BAND: 5. 37½ hours per week 1. JOB SUMMARY POST TITLE: Software Developer BAND: 5 HOURS: ACCOUNTABLE TO: LOCATION: 37½ hours per week Head of Informatics Programme Mamhilad 1. JOB SUMMARY Reporting to Software Development Manager, the post holder

More information

Confident in our Future, Risk Management Policy Statement and Strategy

Confident in our Future, Risk Management Policy Statement and Strategy Confident in our Future, Risk Management Policy Statement and Strategy Risk Management Policy Statement Introduction Risk management aims to maximise opportunities and minimise exposure to ensure the residents

More information

Senior Project Manager (Web Content Management)

Senior Project Manager (Web Content Management) Senior Project Manager (Web Content Management) IT Services Portfolio & Project Management Office Salary Grade 8-40,046 to 45,053 per annum Fixed term contract for 2 years (** see below for contract information)

More information

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx

Sub-section Content. 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx Sub-section Content 1 Formalities - Post title: Risk Consultant - Reports to: Head of Group Risk - Division: xxx - Location: xxx 2 Job Purpose - To support the implementation of an Enterprise Risk Management

More information

Practice Description Business process management and enterprise architecture

Practice Description Business process management and enterprise architecture Practice Description Business process management and enterprise architecture 1. Description of the practice The BPM & EA practice assists organisations in 1 keeping in control of the performance of their

More information

To plan and facilitate transformational change in the way that people are managed within the Trust.

To plan and facilitate transformational change in the way that people are managed within the Trust. JOB TITLE: BAND: BASE: RESPONSIBLE TO: ACCOUNTABLE TO: Assistant Director of Organisational Development TBA XX Deputy Director of HR and OD Deputy Director of HR and OD JOB SUMMARY To lead, develop and

More information

POSITION INFORMATION DOCUMENT

POSITION INFORMATION DOCUMENT POSITION INFORMATION DOCUMENT Position Title: ICT Service Desk Manager Classification Code: AS07 Division: ICT Services Directorate: ICT Customer Services Type of Appointment: Branch: ICT Central Ongoing

More information

WHITE PAPER IT SERVICE MANAGEMENT IT SERVICE DESIGN 101

WHITE PAPER IT SERVICE MANAGEMENT IT SERVICE DESIGN 101 WHITE PAPER IT SERVICE MANAGEMENT IT SERVICE DESIGN 101 Prepared by: Phillip Bailey, Service Management Consultant Steve Ingall, Head of Service Management Consultancy 60 Lombard Street London EC3V 9EA

More information

POSITION INFORMATION DOCUMENT

POSITION INFORMATION DOCUMENT POSITION INFORMATION DOCUMENT Position Title: Scheduling Officer, ICT Programs Classification Code: ASO6 Division: ICT Services Directorate: ICT Program Services Type of Appointment: Branch: ICT Program

More information

IPDS. Green Book Employees. An Integrated Performance Management, Pay and Grading System. Technical 2. Making West Midlands Safer. www.wmfs.

IPDS. Green Book Employees. An Integrated Performance Management, Pay and Grading System. Technical 2. Making West Midlands Safer. www.wmfs. An Integrated Performance Management, Pay and Grading System Technical 2 Making West Midlands Safer Prevention Protection Response www.wmfs.net Role Profile Role Title Technical 2 Role Ref T2 Overall Purpose

More information

Project, Programme and Portfolio Management Delivery Plan 6

Project, Programme and Portfolio Management Delivery Plan 6 Report title Agenda item Project, Programme and Portfolio Management Delivery Plan 6 Meeting Performance Management and Community Safety Panel 27 April 2009 Date Report by Document number Head of Strategy

More information

Update on Programme Management Controls & Risks

Update on Programme Management Controls & Risks Committee and Date Audit Committee 26/06/14 Update on Programme Management Controls & Risks Responsible Officer George Candler Director of Commissioning e-mail: George.Candler@shropshire.gov.uk Tel: 01743

More information

Job Description. Staff and students with the designated Curriculum Department

Job Description. Staff and students with the designated Curriculum Department Job Description Job Title: Reports To: Assistant Head of Department Head of Department Salary Point: BRK 42 39,305 Curriculum Department: Hours: Responsible for: Construction 37 hours per week Staff and

More information

CRM Co-Ordinator Role

CRM Co-Ordinator Role Service Area: Team: Grade: 7 Customer Customer Experience Hours of Duty: 36.15 hours per week in accordance with RBH s Worklife Balance Scheme and service requirements. The role may require occasional

More information

Team Leader Business Information Data Warehouse Business Information Data Warehouse

Team Leader Business Information Data Warehouse Business Information Data Warehouse Position Title Group/Team Location Reports to HR reference Team Leader Business Information Data Warehouse Business Information Data Warehouse Information Wellington Manager ICT Service Delivery Tertiary

More information

POSITION DESCRIPTION Manager

POSITION DESCRIPTION Manager POSITION DESCRIPTION Manager Position Title Solution Architect Department Information Technology Location Sydney / Melbourne (preference Melbourne) Direct/Indirect Reports 0 Reports to TBA Date Revised

More information

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager

Middlesbrough Manager Competency Framework. Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework + = Behaviours Business Skills Middlesbrough Manager Middlesbrough Manager Competency Framework Background Middlesbrough Council is going through significant

More information

Closing date 28/10/2015

Closing date 28/10/2015 Campaign number Q10323 Closing date 28/10/2015 Job Description and Person Specification This job description lists the general tasks, functions and responsibilities of the role below, including the specifications

More information

Science and Engineering Professional Framework

Science and Engineering Professional Framework Contents: Introduction... 2 Who is the professional framework for?... 2 Using the science and engineering professional framework... 2 Summary of the Science and Engineering Professional Framework... 3

More information

Job Description. Applications Development Manager Band 8b

Job Description. Applications Development Manager Band 8b Job Description Applications Development Manager Band 8b Job Title: Team / Directorate: Band: Responsible to: Accountable to: Application Development Manager (Hub) Commissioning Intelligence, Commercial

More information

Manager Service Transition

Manager Service Transition Revised Manager Service Transition Your position description Your: Location Group Business unit / team Wellington Organisation Capability & Services IT Solutions / Service Transition Pay Group MGR Band

More information

MANAGING DIGITAL CONTINUITY

MANAGING DIGITAL CONTINUITY MANAGING DIGITAL CONTINUITY Project Name Digital Continuity Project DRAFT FOR CONSULTATION Date: November 2009 Page 1 of 56 Contents Introduction... 4 What is this Guidance about?... 4 Who is this guidance

More information

Senior Project Manager

Senior Project Manager Senior Project Manager IT Services Portfolio & Project Management Office Salary Grade 8-40,046 to 45,053 per annum Open Ended Contract Ref: CSE00868 At Leicester we re going places. Ranked in the top-12

More information

JOB DESCRIPTION. Chief Nurse

JOB DESCRIPTION. Chief Nurse JOB DESCRIPTION Chief Nurse Post: Band: Division: Department: Responsible to: Responsible for: Chief Nurse Executive Director Trust Services Trust Headquarters Chief Executive Deputy Chief Nurse Head of

More information

Home Office Core Competency Framework April 2006

Home Office Core Competency Framework April 2006 Home Office Core Competency Framework April 2006 Competency means the skills, knowledge abilities that someone needs to do their job effectively. The Home Office Core Competency Framework (CCF) sets out

More information

JOB DESCRIPTION GBS 1 ST DRAFT DRAFT V02 DRAFT V03 GBS GBS

JOB DESCRIPTION GBS 1 ST DRAFT DRAFT V02 DRAFT V03 GBS GBS JOB DESCRIPTION JOB TITLE: SERVICE DESK MANAGER DOCUMENT CONTROL VERSION DATE OF ISSUE AUTHOR REASON FOR REVISION DRAFT V0.1 1 ST NOVEMBER 2013 GBS 1 ST DRAFT DRAFT V02 DRAFT V03 31ST MARCH 2014 3 JULY

More information

ITIL 2011 Lifecycle Roles and Responsibilities UXC Consulting

ITIL 2011 Lifecycle Roles and Responsibilities UXC Consulting ITIL 2011 Lifecycle Roles and Responsibilities UXC Consulting Date November 2011 Company UXC Consulting Version Version 1.5 Contact info@uxcconsulting.com.au http://www.uxcconsulting.com.au This summary

More information

Roles within ITIL V3. Contents

Roles within ITIL V3. Contents Roles within ITIL V3 Roles are employed in order to define responsibilities. In particular, they are used to assign Process Owners to the various ITIL V3 processes, and to illustrate responsibilities for

More information

ITIL Service Lifecycle Stream

ITIL Service Lifecycle Stream ITIL Lifecycle Stream Syllabus at a Glance Strategy Design Transition Operation Continual Improvement Introduction to service strategy Introduction to service design Introduction to service transition

More information

Head of CIO Office Information Services

Head of CIO Office Information Services Head of CIO Office Information Services Reporting to: Chief Information Officer Salary: Grade 6-47,787-57,031 per annum (pro rata) depending on skills and experience. Salary progression beyond this scale

More information

Specialist Certificate in Business Relationship Management Syllabus. Version 1.2

Specialist Certificate in Business Relationship Management Syllabus. Version 1.2 Specialist Certificate in Business Relationship Management Syllabus Version 1.2 August 2010 Specialist Certificate in Business Relationship Management Syllabus Contents Rationale...2 Aims and Objectives...2

More information

Position Description

Position Description Position Description Position Title Divisional Manager, Asset Management Division Reports To Services Group Manager Group Services Location Wellington Date Created/Updated January 2016 About the Ministry

More information

ESKISP6046.02 Direct security architecture development

ESKISP6046.02 Direct security architecture development Overview This standard covers the competencies concerned with directing security architecture activities. It includes setting the strategy and policies for security architecture, and being fully accountable

More information

International Institute for Environment and Development. Job Description

International Institute for Environment and Development. Job Description International Institute for Environment and Development Job Description Job Title: Responsible to: Responsible for: Main purpose: Project Manager IIED Pulse and Portal Projects Chief Operating Officer

More information

Job Description. Undertake clinical audit and healthcare service monitoring and review as required by the commissioner and CQC.

Job Description. Undertake clinical audit and healthcare service monitoring and review as required by the commissioner and CQC. Job Description Job Title Service Manager - Learning Disabilities Barnet Band and scale range SCP 53-56 Reports to Head of Integrated Care (Learning Disabilities and Mental Health) Service area Adults

More information

Manchester City Council Role Profile. Desk Top Support Analyst, Grade 6

Manchester City Council Role Profile. Desk Top Support Analyst, Grade 6 Key Role Descriptors: Manchester City Council Role Profile Desk Top Support Analyst, Grade 6 ICT Service, Corporate Core Directorate Reports to: Team Lead (Desk Top Support) Job Family: Technical The role

More information

Job Description - Regional Fundraising Manager

Job Description - Regional Fundraising Manager Job Description - Regional Fundraising Manager Main Purpose of Job The post-holder will lead on the co-ordination and development of fundraising activity and the delivery of a cost effective fundraising

More information

To act as a lead professional responsible for delivering a statutory social work service to those people who access or need the service.

To act as a lead professional responsible for delivering a statutory social work service to those people who access or need the service. Senior Social Worker Children s Social Care Role Profile: Grade: Grade 11 Accountable to: Accountable for: Senior Social Worker Practice Manager A small team Role Context & Purpose Job Category: Customer

More information

JOB DESCRIPTION. Director of ICT

JOB DESCRIPTION. Director of ICT JOB DSCRIPTION Job Title: Department/Division/Faculty: Campus location: Head of Project Delivery and Development ICT (Information and Communication Technologies) South Kensington Campus (normally) Job

More information

Director of Education, Skills and Children s Services

Director of Education, Skills and Children s Services Post title: Director of Education, Skills and Children s Services Conditions and Grading Arrangements: Responsible to: Responsible for: JNC for Chief Officers of Local Authorities Chief Executive All staff

More information

JOB PROFILE. Collaborate and work effectively with team members within the section and the rest of the Transformation Service.

JOB PROFILE. Collaborate and work effectively with team members within the section and the rest of the Transformation Service. JOB PROFILE Job Title: Principal Commissioning Officer Consultant 3 Department: Corporate Resources Ref: DCC/14/0344 Section: Transformation Service Job Family: Transformation Job grade: 12 Purpose of

More information

Solutions. An introduction to the science & art of system architecture engineering

Solutions. An introduction to the science & art of system architecture engineering Solutions Architecture 101 An introduction to the science & art of system architecture engineering » Architecture roles Architecture roles Defining the different types of architect Architecture Roles 2

More information

POSITION INFORMATION DOCUMENT

POSITION INFORMATION DOCUMENT POSITION INFORMATION DOCUMENT Position Title: Manager, ICT Continuity Planning Classification Code: ASO7 Division: ICT Services Directorate: ICT Operations Type of Appointment: Branch: ICT Security Ongoing

More information

Northern Ireland Social Care Council. Job Description

Northern Ireland Social Care Council. Job Description Northern Ireland Social Care Council Job Description Post: Location: Band: Reporting to: Responsible to: Head of Workforce Development Northern Ireland Social Care Council, 7 th Floor, Millennium House,

More information

Defining an EA Skillset EAPC Johannesburg March 2015

Defining an EA Skillset EAPC Johannesburg March 2015 Defining an EA Skillset EAPC Johannesburg March 2015 1 w w w. c s I n t e r a c t i v e T r a i n i n g. c o m www.csinteractivetraining.com Louw Labuschagne Louw is passionate about all aspects of information

More information

Job Description. Project Manager National Clinical Audit & Patient Outcomes Programme (NCAPOP)

Job Description. Project Manager National Clinical Audit & Patient Outcomes Programme (NCAPOP) Job Description Job Title: Reporting to: Responsible for: Project Manager National Clinical Audit & Patient Outcomes Programme (NCAPOP) NCAPOP Programme Manager None Works closely with: Operations director

More information