The New GFM Real Estate Management CoreNet Global Discovery Forum - Zurich

Transcription

1 The New GFM Real Estate Management CoreNet Global Discovery Forum - Zurich Matthias Grimm Head of Global Facility Management, SAP SE November 2014

2 Disclaimer This presentation could include partly our general product direction and should not be relied on in making a purchase decision. This presentation is not subject to your license agreement or any other agreement with SAP. SAP has no obligation to pursue any course of business outlined in this presentation or to develop or release any functionality mentioned in this presentation. This presentation and SAP's strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or noninfringement. SAP assumes no responsibility for errors or omissions in this document, except if such damages were caused by SAP intentionally or grossly negligent SAP SE. All rights reserved. 2

3 Agenda New Real Estate Management Cockpit Core Net Global Real Estate Management 2014 Matthias Grimm Head of Global Facility Management, SAP SE November 2014 I. Introduction: SAP & Global Facility Organization II. III. Expectations from GFM for a Real Estate Cockpit Process / Requirement Definition IV. Functionalities / Demo in Mock-up V. Live Demo Role Matthias Grimm / Mock-up

4 Internal I. Introduction: SAP & Global Facility Management

5 SAP Today ~69,000 SAP Employees worldwide >120 Nationalities 25 Industry Solutions >261,000+ Customers 190 Countries 11,700+ Partner Companies worldwide 2014 SAP SE. All rights reserved. 5

6 GFM Organization comprises Corporate Real Estate, operational Facility Management and Physical Security GLOBAL FACILITY MANAGEMENT REAL ESTATE MANAGEMENT FACILITY MANAGEMENT PHYSICAL SECURITY Location Strategy & Management City Strategies (tactical planning & operational execution) Real Estate Sustainability Providing Data Center space Operation of Facilities Operational Real Estate Management FM Sustainability FM Data Center Operation Energy Engagement Physical Security for all locations (e.g. Access control, alarm systems, incident management etc.) 2014 SAP SE. All rights reserved. 6

7 SAP's Global Facility Management today 360 HC GFM Employees worldwide > 80 Nationalities 70/230/455 Countries/Locations/Buildings > sqm Office Spaces served ~ 525m Euro/a Operational Expenditure ~ 170m Euro/a Capital Expenditure ARIBA Global FM Space: 30,000 sqm Buildings: 25 Opex: 22m Euro AMERICAS Space: 380,000 sqm Buildings: 115 Opex: 144m Euro GLOBAL TOTALS Space: 1,555,000 sqm Buildings: 455 Countries/Locations: 70/230 Opex: ~525m Euro GERMANY Space: 555,000 sqm Buildings: 100 Opex: 130m Euro EMEA Space: 295,000 sqm Buildings: 130 Opex: 141m Euro APJ Space: 295,000 sqm Buildings: 85 Opex: 90m Euro 2014 SAP SE. All rights reserved. 7

8 Mission of Global Facility Management Be an innovative and trusted business partner developing and driving world-class workplace & infrastructure solutions in alignment with SAP values & financial targets.

9 II. Current tools and expectations from GFM towards a Real Estate Cockpit Internal

10 Tools currently used by SAP GFM Location Strategy & Management LSM Planning Tool SAP Location Dashboard Location Evaluation Tool Real Estate Management SAP RE-FX Lease Management IWMS SAP RE-FX Workplace Management GFM Dashboards (Xcelsius) Facility Management SAP PLM Instandhaltungsmanagement Outlook-Add-In SAP Room Booker incl. Mobile App Energie Management (diverse Systeme) Ticketing System (CSS) Additional Tools Sustainability Energy Tracker Data Collection Tool (Energy Consumption Tracking) Emergency App 2014 SAP SE. All rights reserved. 10

11 Availability of data and reports in REFX Currently we are using 4 main reports in REFX Reports only on RE-Cockpit Time and efforts invested in new reports/ changes in reports is significantly low 2014 SAP SE. All rights reserved. 11

12 SAP Location-Dashboard & LSM Tool on HANA Current version will get replaced by the LSM- HANA solution and is available in the REcockpit. Manual efforts are not necessary. Clear and more flexible reporting options available 2014 SAP SE. All rights reserved. 12

13 Reporting GFM Dashboards (Xcelsius) More flexibility in the Cockpit with variable evaluation- and presentationoptions on the fly. Manual efforts are not required 2014 SAP SE. All rights reserved. 13

14 Expectations of GFM from the RE Cockpit Role-specific view On all levels / Responsible areas /Individually configured Easy access to data from various resources HR / FI / CRM connectable on single platform Link to source systems Detail information for Experts easily and directly available Easy- to- use Reporting Real-Time Reporting for internal customers with predefined Reports or on the fly Data consistency through realtime access Reduction of Manual efforts Data maintenance in various tools not required Flexibility New reports and adjustments possible without investing time and efforts in IT/Programming 2014 SAP SE. All rights reserved. 14

15 III. Process For Requirement Definition Internal

16 From insight to action Co-Innovation Project with Siemens Building Technologies

17 The Challenge How might we enable Facility and Real Estate Managers to holistically evaluate the efficiency of their buildings and to analyze deviations? 2014 SAP SE. All rights reserved. 17

18 The Process 2014 SAP SE. All rights reserved. 18

19 Paper Prototype TEAM 4 Persona Kojak Thomassen Head of Location Manager 1st ITERATION

20 Paper Prototype TEAM 3 Persona Clara Wood Sustainability and EHS Manager 1st ITERATION

21 Paper Prototype TEAM 2 Persona Wendy Jones Regional Portfolio Manager 1st ITERATION

22 Paper Prototype TEAM 1 Persona Jim Building CEO Real Estate 1st ITERATION

23 Wireframes Building the grid Hotspots for tiles Hidden submenus Time navi Space navi 2nd ITERATION Persona Kojak Thomassen Head of Location Management

24 Wireframes Grid testing More KPIs Side menus Mobile approach Better profile integration 2nd ITERATION Persona Wendy Jones Regional Portfolio Manager

25 Visual Design Backgrounds Tiles designs Maps & Pins Time navigation Space Navigation Icons 3rd ITERATION

26 The Result: Real Estate Cockpit Technical PoC Integration of different systems New Framework Generic cockpit approach Siemens Navigator SAP EAM SAP RE-FX SAP HANA (GFM Pilot) SAP Lumira Cloud SAP GEO.E Resizable and responsive design Adjustable and customizable cockpit Configurations can be saved and shared KPIs configuration & combination Insight to actions: Directly comment on a cockpit, create tasks, download data sets, contact people, etc SAP SE. All rights reserved. 26

27 PILOT Flexible, user centered real estate cockpit combining financial, technical, energy and sensor based data in order to evaluate the performance of a single building or even a building portfolio.

28 IV. Mock-up / Live Demo Functionalities

29 Cockpit for the Local Facility Manager Cockpit for Kojak Thomassen 2014 SAP SE. All rights reserved. 29

30 Cockpit for Real Estate Manager on Regional / Cross Border Portfolio Cockpit for Wendy Jones 2014 SAP SE. All rights reserved. 30

31 V. Mock-up / Live Demo Role Head CRE

32 LIVE DEMO

33 LIVE DEMO

34 LIVE DEMO Key Messages Increased transperancy of important data/area of responsibility -related costs -space utilization /vacant space Key Data Easy-to-navigate and quick access to relevant information

35 LIVE DEMO Key Messages Enhances transperancy and analyse deviations from market and market expectations Focussing on large volumes and Low hanging fruits

36 LIVE DEMO Key Messages Transparency on current space utilization and future needs - where space is limited or where there is an urgent need for action Overview of vacant spaces on location level including determination of future space needs. Increases possibility for active control

37 LIVE DEMO Key Messages Transparency on Lease contract terminations /Options incl. volume Status tracking in accordance with defined process steps

38 The New Real Estate GFM Questions & Answers

39 Thank you MATTHIAS GRIMM Vice President Head of Global Facility Management SAP SE Dietmar-Hopp-Allee Walldorf, Germany T+49/6227/ F+49/6227/