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1 itelligence AG itelligence. Global player. Local partner. We realise IT solutions with a vision, precisely tailored to fit your enterprise.

2 Aesculap Chifa AGFEO AirIT Systems Hannover Akrapovic Akzo Nobel ALBA ALD Vacuum Technologies Alfred H. Schütte Altron Aquatech International Arex Armacell Aubi Audion Elektro Auto Kabel Management Aventis Pharma Axima Refrigeration AZO Bacardi - Martini Polska Barsortiment KÖNEMANN Bartec Varnost BASF Coatings Beiersdorf - Lechia BEIT Systemhaus Berief Berko Kompressoren Bernard Krone Holding Beta Systems Software BiCentury BLANCO BOGE Kompressoren Bott Brevillier-Urban Schreibwarenfabrik Brüggen Bruno Nebelung Buderus Edelstahl Budimex Bürener Maschinenfabrik Burgbad Burkhardt + Weber Fertigungssysteme Bystronic Maschinen C&H Sugar Company Cantoni Motor Carl J. Weiler Carlsberg - Okocim CEMAG Cemcon Cementconsulting Cementownia Chełm Cementownia Rudniki CEMEX Transport CentiMark Cetra Metaal Classen Holz Kontor CLYDEUNION Coca-Cola Erfrischungsgetränke Codorniu ConCardis CREATON Daiichi Sankyo Europe Deichmann Obuwie DEMATIC Denios dexxon Group Holding DHL Express Distributors UK Draka Cableteq Draka Comteq DreBo Werkzeugfabrik Drescher Print Solutions Dürkopp Adler Dusar Dyckerhoff E.ON Ruhrgas Eclipse Aviation EDAG Engineering+Design Egbud EITEC Führungsbahnschutz-Systeme Elektrim Megadex Elektro - montaź Poznań Elho epis Automation Erhardt+Leimer ERIKS group Europapier Ewald Euscher F.S. Fehrer Automotive Federal-Mogul BIMET Felix Schoeller Service fidis FINK TEC Finsterwalder Transport & Logistik FJA Feilmeier & Junker Fliesen-Zentrum Deutschland Follmann Management Holding Franckh Kosmos Frauenthal Freixenet FRoSTA Gallina Blanca GATX Rail GEA IT-Services GEBO Werkzeuge Gebrüder Martin Gebrüder Meyer Parkettindustrie Gebrüder Weiss GERMANIA Werk Getränke Nordmann GFT Techno - logies Glaspol Gödde Goss International Grando Keukens Greenheck Fan Grupa Oźarów Grupo Celsa Where is your name? Gunnebo Industries H. E. Otten Matratzen fabrik HANSA- FLEX Hydraulik Gruppe HANSA-HEEMANN Hauraton Heinrich Eibach Henkel Polska Henkelhausen Heristo Hermann Chr. Knüppel HETAL-Werke, Franz Hettich HEWI Heinrich Wilke Höft & Wessel Honold Gerätelogistik HSH Nordbank Hunter Manufacturing Company Hydrobudowa ICW InterComponentWare IKS Klingelnberg Imperial Tobacco Intermarket Bank ISL Industriehandel & Service Leuna IVM Automotive Holding ixetic Jacob Söhne Joh. Stiegel - meyer Johnsonville Sausage Jowat Jungheinrich Jürgenhake Gesellschaft für Kabelkonfek - tion und Metallverarbeitung JUWEL Aquarium Kamis - Przyprawy KAMPMANN Kayser Automotive Systems Polska Ketten-Wulf KGHM Kirchdorfer Industries Klein Umformtechnik Klöckner & Co Knappe Kunststofftechnik Kompania Piwowarska König + Neurath Kraft Kraftverkehr Nagel Krome KSL Keilmann Sondermaschinenbau KTR Kupplungstechnik KULLEN Landesbank BW Lekkerland Linzmeier Baustoffe LN Metals Lorenz Bahlsen MABA Fertigteilindustrie MANZ Automation Marley MCi Melitta SystemService MEPA Pauli und Menden Mercedes-Benz HighPerformanceEngines Meubelfebriek De Toekomst MH Soluciones Miguel Torres Mikro+Polo Modine Europe Moltech Morgan Foods Niehoff nobilia Werke J. Stickling Nölle & Nordhorn Norddeutsche Affinerie Nordenia Ibérica NTR Global NUTREXPA OLHO Technik ORLEN Deutschland Palatum Feinkost Pall Filtersystems PBV Polipol Peguform Peter Blau PFW Aerospace Philips Lighting Piure Plattenhardt PLUS-DISCOUNT Poggenpohl Möbelwerke Poppe & Potthoff PowerBlades profagus QUIN rail4chem Eisenbahnverkehrsgesellschaft REpower Systems RFP Metallbearbeitung Risse & Wilke Kaltband ROBERLO Roland DG Group Room & Board SCA Schucker Schumacher Elevator Company Sedus Stoll seepex Seidel Selgros Sell Singleplast Wilfred Single Sphairon Star Cooperation Steinhoff Steklarna Rogaška Stockmeier Chemie Stolter Streif Baulogistik Struck-Leuchten Sumica Electronic Materials SUN GARDEN Süss MicoTec synfis Service SYSDAT Termoizolacja testo TIBA Ver- und Entsorgungssysteme TNS Infra test Holding Trelock TSK Prüfsysteme UPCnet Vallformosa VAN HEES Veeco Instruments Venco - matic BV Viastore systems Vinzenz Harrer Visscher Caravelle VS Vereinigte Spezial möbel - fabriken W. u. H. Küchle WELLA Weseler Teppich WESTAG & GETALIT Wezi-Tec Wieland Werke Willi Schillig Polstermöbelwerke Wilson Tool International Winkhaus Data Witten - breder Einrichtungssysteme YOKOHAMA Europe YXLON International X-Ray ZF Lemförder

3 OUR CLIENT PORTFOLIO SAYS MORE THAN A THOUSAND WORDS...

4

5 ITELLIGENCE HAS MANY INTERESTING ASPECTS. HERE ARE THE MOST IMPORTANT ONES. We are ready for you itelligence & NTT DATA SAP solutions from S to XXL Global player and local partner Service beyond boundaries One-Stop full service Perfect solutions for all industries Innovation is our strong point Fully developed solutions FAQs

6 MIDSIZED OR LARGE CORPORATION OUR SOLUTIONS GROW WITH YOUR DEMANDS. To our numerous clients the largest challenge is to adapt to the permanently changing market conditions. Here great flexibility and efficient action along the entire value-added chain are required. And it is exactly here that great potentials for growth are to be discovered. We take pride in developing holistic solutions for enterprises from a wide variety of industries and of all sizes as a long-term partner. We accompany you with customised SAP solutions and appropriate consulting, irrespective of whether you find yourself in a growth phase or already belong to the big global players. Our clients know that itelligence helps them always be at the cutting edge of technological development, because as SAP partners we will know the performance and technology of future SAP products already before they are introduced to the market. 6

7 The success achieved and the consistently positive future prospects are not only owed to itelligence technological capacities but equally to our service-mindedness. Therefore we are especially proud of regularly reaching top scores with regard to customer satisfaction whenever surveys are conducted among SAP decision makers and users. That is one more reason why we lead the market in the German midsized companies sector and belong to the prime providers worldwide. This impressively proves that SAP is not only a profitable and applicable solution for large corporations but also for midsized companies. leadership in our native markets. At the same time we intend to use such growth for creating the foundations for conquering new, international markets. Due to our partnership with NTT DATA, one of the 15 largest IT service providers of the world, we have set the course for an even broader, international range of products and services, and positioned ourselves optimally for fast growth in the emerging markets of Asia. It is our target to enhance our performance by means of quantitative growth in all fields of activity in order to benefit clients like you. Today itelligence employs more than 1,300 employees. Hence we already now belong to the nameable players in the market in all respects. But we are aiming for even higher goals: It is our wish to eventually employ 3,000 permanent staff in order to achieve sales of EUR 500 million. And such an aim is not an end in itself! It is our intention to successfully extend our market Herbert Vogel CEO Norbert Rotter CFO We are ready for you 7

8 » Our cooperation with itelligence and SAP guarantees that our clients dispose of sufficient funds for coping with global competition today and in the future. «Takashi Enomoto, Senior Executive Vice President and Representative Director of NTT DATA ITELLIGENCE & NTT DATA TOGETHER FOR YOUR BENEFIT. The partnership between NTT DATA and itelligence that was established in 2007 yields eminent advantages. Thanks to the perfectly complementary competencies enormous national and inter - national growth potentials can be developed optimally. Especially for our clients from the midmarket. After all, this is the area where completely new growth potentials will arise due to globalisation. The NTT group is one of the 50 largest and most strong-selling corporations, and hence automatically located towards the top in the international ranking of high-performance IT service providers. Due to this partnership with NTT DATA, itelligence is now a member of this globally successful group. A clear advantage to you. Hence the question is no longer whether we can help you with your growth plans, but when we can cut loose. Herbert Vogel, CEO of itelligence, and Takashi Enomoto, Senior Executive, Vice President and Representative Director of NTT DATA 8

9 SAP AND THE MIDMARKET HOW DOES THAT FIT TOGETHER? PERFECTLY! itelligence & NTT DATA 9

10 WE OFFER SAP SOLUTIONS FROM S TO XXL. We specialise in SAP solutions because we recognise SAP to be the system offering the best and most future-proof options for providing companies of every size customised IT solutions and consistently adapting these to changing demands. As an innovative solution partner and experienced one-stop service, software, hosting and support provider, we represent the optimisation and internationalisation of IT and business processes on the basis of SAP technology. We develop solutions, which offer the highest possible degree of security for investments, as they are based on the world-leading IT platform. In addition, unproblematic integrated scalability is inherent in the system a decisive advantage for all entrepreneurs who have set their sails for expansion and globalisation. In order to guarantee our clients a smooth start with SAP, IT and industry experts always work together closely in our project teams. This means that consultant and client speak SAP fluently without an interpreter, at the same time as they speak industry vernacular among each other. A systematic mode of operation that expeditiously yields practical solutions! Larger and larger portions are on offer as preconfigured industry solutions for an especially fast and cost-efficient start with SAP. After all, we take on the role of an IT service provider for midsized companies as well as the role of an IT partner for our international clients. In addition we are a comprehensive outsourcing partner, enthusing users and controllers alike. In all areas we have been able to substantially enhance the performance of our worldwide service network due to our cooperation with NTT DATA. Cooperation with our clients is designed in such a manner that we as a longterm partner accept responsibility for the success of our clients IT initiatives. A sound foundation for this is our staff who passionately campaign for our clients progress. Your success is our motivation! 10

11 » Both midsized companies and globally active corporations are challenged by the permanently changing market conditions. Under these circumstances, great flexibility and efficient action along the entire value-added chain are asked for. Therefore demanding enterprises need a partner to support them holistically on their way to growth and internationalisation and to accompany them securely and successfully into the future. With itelligence you have found such a partner for the rest of your life! «itelligence AG SAP solutions from S to XXL 11

12 WE ARE A GLOBAL PLAYER AND LOCAL PARTNER IN ONE. itelligence has branches in 17 countries and has project expertise in another 28 countries. Our specialists on location do not only command excellent IT knowledge, they also know the regional conditions and local particularities. itelligence is an international consulting partner with global, regional and local consulting competence and a service that is available worldwide. Germany Bautzen, Berlin, Bielefeld, Cologne, Dortmund, Frankfurt, Hamburg, Munich, Stuttgart, Walldorf Western Europe Barcelona, Berne, Best, Brussels, Madrid, Reading, Vienna, Zurich Eastern Europe Bratislava, Budapest, Catovice, Kiev, Ljubljana, Moscow, Poznan, Prague, Warsaw USA Chicago (IL), Cincinnati (OH) Asia Cyberjaya (Malaysia), Hong Kong (China), Shanghai (China) 12

13 » To itelligence, globalisation isn t a hollow phrase but the daily opportunity to act even more successfully in the global markets together with our clients. «itelligence locations itelligence projects Global player and local partner 13

14 TAKE ADVANTAGE OF OUR SERVICE BEYOND BOUNDARIES. We live and work in the www-age, and most of the time we hardly even notice which great benefits worldwide networking offers us. Nearly all information is at our fingertips everywhere and in practically no time. Yet this confronts us with new challenges in our everyday work. Not only the procurement, but also the evaluation, channelling, structuring and meaningful processing of information are decisive today for the value of an IT environment, especially, if work processes and product streams within corporations are to be controlled across national boundaries and time zones. The focal point, though, remains the user, whom we prefer to call what he originally is: a human! With all the strong points and drawbacks of individuality, putting every system to a harsh test. After all, humans should not perceive IT solutions as a restricting corset but as a liberating aid, processing tedious tasks and hence setting free capacities for solving problems. To satisfy this demand worldwide is a great challenge for every IT service provider and the daily motivation of our staff. With us, you will find a varied working environment in an inter - national team that thinks globally and acts locally. Together we master the projects by always acting on a rock solid foundation: the SAP platform relied upon by both global corporations and expanding midsized companies. Unto us, SAP is our native IT environment, which we know like the back of our hands, independent of which corner of the globe we are active in at any given time. Based upon this, we have developed individual industry-specific solutions, which we can proudly present as our own export hits. The last missing percentage required for a tailor-made solution are individual adjustments. After all, as we mentioned before: the human being is at the centre of focus it is him whom the success of a company depends upon. Admittedly a simple concept, but it works! itelligence is one of the globally relevant SAP partners. 14

15 itelligence data center in Poznan, Poland» Whoever wants to create and maintain a world-wide sense of togetherness within a company will want to rely upon an IT partner who is not only at home in an IT environment, but most of all in the real world. «Service beyond boundaries 15

16 » Looking closer at client relations it becomes obvious that it contains an element, which in the interpersonal field designates intimate closeness: Relationship. And that is no coincidence! «WE ARE YOUR SERVICE PROVIDER, SERVICE CENTRE, THINK TANK, FEEDBACK AND BACK OFFICE OR TO PUT IT SHORT: YOUR IT PARTNER! To be precise, most of our employees actually spend far more time with their clients or with thoughts regarding their clients, than with their own partners. No wonder. After all, our activity entails far more than mere service! Due to the close interlocking of nearly every link in the process chain with our IT solutions, we rapidly and increasingly become an integral element of the corporate process. In that respect SAP may present a focal point, but we also create interfaces with other systems or develop completely individual environments to custom. No wonder we are becoming an outsourced department for more and more enterprises. Accelerating changes in the market ask for ever more flexible reactions from companies. The consequence: IT-controlled processes must be adjusted in shorter and shorter periods. This is easily stated but difficult to achieve in view of the investments that often become necessary. 16

17 Therefore, outsourcing is a strategic instrument for a growing number of enterprises. Our external resources allow our clients to find quick and simply innovative IT solutions for flexibly developing their processes and organisations further at any time. Without having to invest any mentionable amounts in own hardware and know how, in fact. And that makes itself paid! After all, 70 % of the IT budget are usually invested for overheads i. e. maintenance, hardware, infrastructure, networks... just to keep the IT running, with other words. Hence assets are bound, which could be used for innovative solutions and projects. We solve this problem by means of a flexible portfolio of hosting and remote service products. This gives you smart service instead of fixed costs! Our portfolio is extensive: IT strategy and process consulting Extensive technological consulting SAP licensed sales for midsized companies Implementation & system integration for the entire range of SAP solutions Numerous certified SAP Business All-in-One industry solutions Development and consulting for all components of SAP NetWeaver Maintenance and application management SAP hosting all the way to complete IT outsourcing solutions And in the end all involved are more than satisfied with the result, thus strengthening our client relationships, further increasing our common capacity, and hence enabling even better performance and service on our side. In short: Our client relationships are like the joint ownership of asset increases seen in a marriage, with the difference that with us the divorce rate is vanishing. One-Stop full service 17

18 ASK A CUSTOM TAILOR ABOUT HIS ASSORTMENT AND YOU WILL AT FIRST BE DISAPPOINTED AND THEN ENTHUSIASTIC. itelligence has been a real custom tailor for IT solutions from the very beginning and it will always be. The fact that our industry-specific solutions receive an own little chapter in this brochure follows our promise, always to seek and to choose the direct and effective path to tailor-made IT solutions. And this path sometimes follows the lines of approved and established patterns, which we can modify faster and cheaper than it would be to develop a system starting from scratch. Therefore more and more clients today enjoy the advantage of resorting to complete or parts of our pre-aligned industry solutions. The result is and remains an individual and fully suitable solution, yet one, which we will be able to provide faster and at better conditions. What s more: The modular principle allows us even to combine partial solutions from different industry solutions without any assembly problems. Effectiveness rises, costs decrease. Therefore our sample catalogue, demonstrating our unlimited options, follows here and now. SAP-certified industry solutions it.automotive it.chemicals it.consumer it.hightronics it.manufacturing it.metal it.service it.trade it.wood Implementation Conventional SAP project Implementation effort Project with itelligence industry solutions Implementation effort itelligence SAP Business All-in-One industry solutions are pre-configured to the typical business processes of the respective industry. Especially costs and implementation periods can be radically reduced in this manner. Further advantages are to be found in the nearly unlimited scalability, the high degree of flexibility as well as increased productivity and cost control. Technology Standard SAP system itelligence industry solution Standard SAP system All advantages of tailor-made solutions combined with the cost-effectiveness of ready-made systems, with other words. 18

19 » The comparison of off-the-peg products with tailor-made goods is a good example for the fact that display and repertory do not always correlate even less, where quality and fit are concerned! «Perfect solutions for all industries 19

20 » Innovation is a word with a magic ring to it. We immediately associate it with the aura of visionaries and geniuses. In the IT industry innovations are even more than that. After all, we are talking about promoting revolutionary industry solutions by applying innovative IT solutions every one of them is the result of the cooperation of IT specialists and industry professionals. «20

21 OUR INNOVATIONS ARE NOT ONLY TRAILBLAZERS, THEY ALSO POINT THE WAY TO THE FUTURE. We are not a university, we are a public limited company. Our shareholders love our innovations! But only as long as they push forwards the share price at the same time as they benefit the IT industry! Therefore, our new developments are never an end in themselves but rather the innovative fulfilment of our clients future demands. Thereby we simultaneously take into account the developments in the IT sector and the trends prevailing in the industries of our clients. In this manner we shape the future of our clients by planning our own. What is the nicest compliment you can flatter an innovation with? Simple: That it is taken for granted already after a short period. Sentences like Without our CRM we would be completely lost sound like music in the ears of our developers. Innovations are the basis of our success. Thus it comes as no surprise that we created the first industry-specific solution in SAP and from then on were the pioneers of best practices for industry solutions. The ingenious idea that led to this development was as obvious as it was compelling: the consistent orientation towards the wishes and demands of our clients. Today itelligence has the right industry solution for every industry based upon SAP Business Allin-One. It is hard to believe that aforementioned CRM, which today is completely indispensable, actually wasn t introduced before itelligence has been a development partner from the very beginning, and has since then permanently further developed the scope and function, not to forget the mobility of the solution. Our clients sales, service and marketing benefit from the optimal interlocking of all business processes, in which clients or external partners are involved. A further, immense field of innovation has been and still is the integration of other systems with SAP NetWeaver. SAP Lotus Notes Integration is just as good an example for this as the newest development, the EDI converter it.x-change and it.x-atlas. With this device we are able to solve a problem enterprises are often confronted with: Integration of heterogeneous system landscapes on a common platform. With it.x-change, we offer an EDI converter based directly on SAP without any further adapters. In this manner we enable our clients to exchange electronically standardised messages in accordance with the EDIFACT standard, in such a way that they are integrated directly into the SAP universe. The result is an optimisation of all processes together with an enhancement of client satisfaction. No wonder: Many operations that so far have been highly work-consuming are then automated and archived at the same time. Actually, only one question remains: What can we do for you? Innovation is our strong point 21

22 » itelligence is an established and an innovative enterprise at the same time. After all, IT clocks run a lot faster, as one knows which is impressively reflected by our rapid development. «OUR POOL OF EXPERIENCE GROWS WITH EVERY PROJECT, THUS BECOMING INCREASINGLY VALUABLE TO YOU. Hardly 20 years old and already a globally successful enterprise! That is a story of success, which today is probably only feasible in the IT industry. Originally, we hadn t even planned this racing growth beyond the boundaries of our country of origin, which is Germany, to be quite honest. 22

23 Our international alignment follows from our corporate concept. High quality and an optimal client service have been our driving force and factor of success from the very first days. Our growth to presently more than 1,400 employees who are active in more than 17 countries is an admittedly pleasant consequence of our client-friendliness. After all, our growth was determined by demand. We have accompanied our customers on their expansive course, thereby convincing and acquiring new clients worldwide. In this manner we have developed to become an internationally successful SAP partner in just a few years. This, of course, was promoted by the general trend towards globalisation and the surging importance of the Internet in controlling all relevant corporate processes. When in earlier days information was often delivered after the respective goods, today they come ahead of schedule in real time not least thanks to our support in the development, installation, maintenance and permanent optimisation of IT based processes. Wherever our clients develop their next market they can rely on our known and appreciated service there too. Fully developed solutions 23

24 WE MAKE THE MOST OF SAP SOLUTIONS.

25 ABAP/4 Add-On Patch Advanced Planner & Optimizer Application Hosting Archiving ASAP ASP ATLAS B2B B2C Balanced Scorecard Basel II BPM Bus Business Analytics Business Application Programming Interface (BAPI) Business Content Business Information Warehouse Business scenario CAD CAM Change Management Composite Applications Consignment stores Content Management CPFR CRM Customer Competence Center Customizing Data Mining Digital signature Document management Duet EAI EarlyWatch Alert (EWA) EDI Enterprise Portal Enterprise Resource Planning (ERP) Enterprise SOA E-Procurement ESS Financial Accounting Front-End Functional module GA-Release GTS GUI Hosted solutions Hot Package HR Human Capital Management IAS/IFRS IDES IDOC Implementation Hosting InfoCube Interoperability ITS iview J2EE KANBAN Key Performance Indikator (KPI) Knowledge Warehouse (KW) LES Management Cockpit Marketplace Middleware Midmarket Migration Mobile Business SAP Solutions for Mobile Business Mobile Sales Multi-Channel Access OEM Offshoring OLAP Open architecture Open Source Operation management PDA PDM (Product data management) Peer-to-Peer-System PLM Portal Process counselling Product Lifecycle Management Productive start Quality management Radio Frequency Identification (RFID) Ramp-Up Ready-to-Run Real option evaluation relational data base Relationship Intelligence Layer Release-to- Customer-Termin Remote Administration Remote Function Call (RFC) Restricted Shipment Phase SAP APO SAP Best Practices SAP BI SAP Business All-in-One SAP Business by Design SAP Business One SAP Business Suite SAP BW SAP CRM SAP EM SAP ESA SAP GoingLive Check It s our business! SAP NetWeaver SAP PLM SAP Prescription management SAP SCM SAP Solution Management Assessment (SMA) SAP SRM SAP Warehouse Management SAP Web AS SAP xapps SAP XI Sarbanes- Oxley Act SCM SEM Services SMB SOA Solution Maps Strategic Enterprise Manage - ment TCO Three-Tier Client/Server-Architecture Time to Market Time-to-Volume Total Cost of Ownership Training Unicode Upgrade US-GAAP Vendor Managed Inventory VPN Web Dynpro WebEDI WebFlow Web-Service Workflow Workplace xapps XMl ABAP/4 Add-On Patch Advanced Planner & Optimizer Application Hosting Archiving ASAP ASP ATLAS B2B B2C Balanced Scorecard Basel II BPM Bus Business Analytics Business Application Programming Interface (BAPI) Business Content Business Information Warehouse Business scenario CAD CAM Change Management Composite Applications Consignment stores Content Management CPFR CRM Customer Competence Center Customizing Data Mining Digital signature Document management Duet EAI EarlyWatch Alert (EWA) EDI Enterprise Portal Enterprise Resource Planning (ERP) Enterprise SOA E-Procurement ESS Financial Accounting Front-End Functional module GA-Release GTS GUI Hosted solutions Hot Package HR Human Capital Management IAS/IFRS IDES IDOC Implementation Hosting InfoCube Interoperability ITS iview J2EE KANBAN Key Performance Indikator (KPI) Knowledge Warehouse (KW) LES Management Cockpit Marketplace Middleware Midmarket Migration Mobile Business SAP Solutions for Mobile Business Mobile Sales Multi-Channel Access OEM Offshoring OLAP Open architecture Open Source Operation management PDA PDM (Product data management) Peerto-Peer-System PLM Portal Process counselling Product Lifecycle Management Productive start Quality management Radio Frequency Identification (RFID) Ramp-Up Ready-to-Run Real option evaluation relational data base Relationship Intelligence Layer Release-to-Customer-Termin Remote Administration Remote Function Call (RFC)

26 What makes itelligence a competent IT partner for enterprises? A: Behind this success stand years of experience, a close cooperation with our clients and our partner, SAP. We have continually been extending our services and our SAP consulting capacities with the newest knowledge of the industry since 20 years, and we are permanently enhancing them in order to generate clearly focussed software solutions. They catapult the technological advantage of SAP, which was formerly reserved for large corporations, into the scope of the midmarket. This is a SOME REQUENTLY ASK clear advantage to our clients: They can apply updated industry knowledge for optimising their processes and at the same time keep them lean. The barrier between company sizes dissolves in a similar manner as do boundaries between countries. Many export-oriented companies have realised this at an early stage and count among our long-standing clients today. What exactly can itelligence do for my company? A: itelligence is a partner who supports you holistically on your way to growth and internationalisation and accompanies you securely into a successful future. We customise SAP solutions for midsized companies and, of course, offer appropriate consulting services. As a result we can offer lean and cost-efficient brand products: Our SAP industry solutions, especially developed for active, growing companies. How do you define the ideal size of an ideal client? A: More important than the size of a company, total turnover or number of employees are the individual requirements a client has. It is our task always to find the right, and most of all the most futureoriented solution for our clients. This reaches from SAP on-demand solutions, package solutions all the way to fixed price or pre-configured industry solutions and individually tailored systems. Our work and the results are therefore not a question of the size of a client enterprise, but a question of their demands. Is itelligence also the right IT partner for internationally active corporations? A: Yes! For large corporations, itelligence is usually not the exclusive all round supplier, but when the fast development or integration of a specific application is the issue we are very often the first choice of international corporations. The current SAP themes such as CRM, HCM, BI, SRM, portals and esoa go far beyond classical SAP ERP areas of application. We have been able to open up these market sectors due to our technological experience, our deep understanding of SAP and a number of innovative SAP technologies. After all, we already work together closely with SAP during the development of such solutions. This winning margin and our practical experience in diverse industries of the midmarket is in high demand with large clients. Our solutions are tailored to custom. From such a point of view, the size of a company is a comparably unimportant factor. TOWARDS THE END THERE ALWAYS REMAIN SOME QUESTIONS. What exactly can itelligence do for me in practice? A: As an international SAP full service provider we can speed up your processes, make them smoother, more transparent and efficient, and as a result more costefficient. Therefore itelligence concentrates on SAP consulting, organisation consulting, process analysis and process optimisation in all fields of business. But we also integrate existing systems or develop completely new solutions for you. From technology consulting and SAP solutions to SAP hosting or complete IT outsourcing. As a partner, itelligence supplies complete one-stop solutions on all continents. How complex and transparent is it for me to start up a project with itelligence? A: First we define the concrete benchmarks of an IT project together with you (aim, strategy, benefit, cost and time scope, success control etc.). After this we offer the option of realising a prototype of your individual IT solution and to run it under realistic conditions. After this phase has been concluded successfully, we make this solution come alive by feeding it real data, then we manage the complete roll-out including training. Beyond this we support you so that you become familiar with the optimal use, maintenance and success control of your IT solution. Last but not least we are at your disposal at all times with regard to optimisation and/or modi - fication measures in order to adapt the system to changing market conditions. In short: we are always there when you need us. And if all you need is a pre-configured SAP package solution we are still the right ones to ask. Aren t SAP solutions far too expensive and complex for midsized companies? A: At numerous occasions itelligence has proved that SAP is not only a profitable and applicable solution for large corporations but also for midsized companies. Thanks to our clearly defined industry solutions at a fixed price SAP is an equation without unknowns to our clients. And it is guaranteed to work out even! What can itelligence do that the others can t? A: 20 years of experience in the most diverse industries speak for themselves and our concept of individual client relationships. In this manner we can guarantee our clients that they will always be updated, as we are SAP partners and know the ser - vices and technologies of the coming generation of SAP products already today. This is also reflected by the high degree of customer satisfaction, with which we have already won several awards. But also our strong staff retention gives our long-standing client relationships the necessary stability everywhere in the world! Our clients can rely on us, always and everywhere. Our SAP competence and an integrated and structured approach are the solid basis for this successful cooperation. How valuable is it for me that itelligence already has developed SAP solutions for the midmarket? A: As an international SAP full service provider for the midmarket, itelligence has already successfully implemented SAP solutions for 3,000 clients worldwide. The core of the itelligence portfolio includes SAP consultancy, software development, system integration licensing, outsourcing and hosting. 26

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