Profile. Klemens Richter. Personal Data. Skills. Address Kriemhildenstrasse München Germany Telephone Mobile Work Fax

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1 Last Name First Name Richter Klemens Address Kriemhildenstrasse München Germany Telephone Mobile Work Fax Homepage Profile Personal Data Education Computer Science Master of Science in Intelligent Systems Year of birth 1962 Nationality German IT Experience Since 1989 Position Skills Freelancer with Focus: Business- und IT-Consulting Project Management Sales Activities Management and strategy consulting Business process analysis, design and change management Cost/Benefit analysis, ROI calculations Project management of system integration projects (SW development and standard SW - main focus on SAP) Functional requirement definition Management of RFP process Off shore management (location in Europe and Asia) Sales and marketing of software and service offerings Management of global organisation units (Global Competency Centre SAP) IT architecture design, application design and migration concepts Industries Telecommunication Banking, Insurance and Leasing Service Pharmaceutical Automotive Utility High Tech Retail Languages German - mother tongue English - fluent Profile Klemens Richter Page 1 of 8

2 Excerpt of Major Project Involvements: 02 / 2009 ODBG GmbH Location: Munich Industry: IT Service, ca. 10 employees Operations Manager and Project Management - Definition of Processes for efficient service delivery of IT projects in relation to project steering, reuse, international project teams, - Project management of implementation projects 09 / / 2008 Volkswagen AG / Audi AG Location: Wolfsburg Industry: Automotive, ca employees ca. 100 billion. revenue International Roll Out of After Sales System to Japan and Latin America - Process definition with local organization - Set up of project organization and project environment - Project management 05 / / 2008 UDEC Group - NetPlan / EuroCell Location: Kiev, Ukraine Industry: IT und Telecom Service Ca employees Executive Board Member for NetPlan and EuroCell for supervision and guiding of business activities - Supervision of business activities - Guide and drive sales activities with proposal management - Establish marketing and partnership activities like relationship to telco equipment provider - Guide in processes and organizational set up - Netplan Mobile network planning and optimization - EuroCell IT and SW company for mobile and business application 01 / / / / 2009 Bosch Thermotechnik GmbH Location: Stuttgart Industry: Manufacturing Ca employees Ca 2,8 billion. revenue Project review of CRM Sales and Marketing project and coaching the business department - Project approach analysis and adjustment - Content and process review - Support and coach business department with project tasks and responsibilities - Guidance of business process and system function set up 06 / / 2008 MAN Financial Services GmbH Location: Munich and UK Ca. 400 employees Business blueprint and process design of leasing sales and contract management processes for Great Britain with ongoing support in the realization phase - Run workshops for gathering business requirements and current process flow for - Quoting - Contract management - Marketing / Campaign - Accounting - Align business processes with MAN business strategy and get buy in of executive management - Design on template solution based on SAP CRM the future business processes, organisation set up and functional requirements Profile Klemens Richter Page 2 of 8

3 - Project management with strong cost management and project delivery management (team size 30 persons) 07 / / 2006 Volvo Financial Services, Location: Seoul Korea Ca employees Ca 10 billion managed assets Business Blueprint to define business processes and IT system evaluation for new finance company in Korea - Evaluation of local Korean legal and business requirements for finance and leasing business - Mapping of Volvo Financial Service business processes - Evaluation and definition of IT system functionality - Definition and set up of realization activities 09 / / 2007 Volvo Financial Service Headquarter CIO Organization Location: Amsterdam NL Ca employees Ca 10 billion managed assets Project management of roll out a POS (Point of Sales) solution for finance calculation and service products - Project management (team size 16 persons) with project environment definition, project planning and developer coordination - Definition of standardized roll out approach and system configuration - Covering all European countries and Australia, Mexico, China - Business process definition of quote and contract generation with including features like online credit check, financing and service products - Harmonization of process flow in different countries - Concept design for standardization to integrate back office and other related IT systems with AS (Application Services) architecture - Design of new system functionality (reporting, campaign management, online rating, ) - Specification of local roll out for each country and follow up of delivery - Reporting and steering committee meetings coordination - Further activities: - Designing global process and IT landscape for sales, marketing and accounting processes - Define and plan project packages for global realization 08 / / 2006 Volvo Financial Service Location: Beijing China Ca employees Ca 10 billion managed assets Project management of roll out the SAP Leasing solution with and support of Chinese Banking Licence approval (CBRC) - Project management (team size 20 persons) with mixed team of Chinese and Western consultants - Volvo internal project placement at Volvo Financial Services China - Business requirement definition (process flow, gap analysis to established solution) in business blueprint phase - Project set up and establishment of project environment - Project planning, management and reporting - Manage testing and system acceptance - Performing and coordination of reviews and quality assurance - Functional requirement definition of risk analysis reporting - Support in the China Banking status approval process (CBRC Licence) to set up an AFC (auto financing company) in China. - Feasibility study for further roll out of SAP Leasing to further Asian countries like Thailand, Malaysia, Indonesia and Korea Profile Klemens Richter Page 3 of 8

4 08 / / 2006 Volvo Financial Service Location: Frankfurt Ca employees Ca 10 billion managed assets Project management of business blueprint and implementation of SAP Leasing solution inclusive of SAP Financials and SAP CRM - Project management and steering of a team in an international environment (40 consultants and 12 different nationalities) - Business requirement definition in business blueprint phase, business process definition and derive functional requirements - Project set up and establishment of project environment - Management of requirement definition and design of future business processes based on CAP CRM; SAP Leasing, LAE (Lease Accounting Engine), accounting and business warehouse solutions - Coordination of external partners - Performing and coordination of reviews and quality assurance - Solution design with integration and migration approach - Project planning and reporting - Planning and initiation of global roll out with establishment of master solution and supporting processes - Gap analysis in countries like Switzerland, Austria, Poland, Czech, France, China, - Coordination of off shore development in India 01 / / 2004 PART GmbH Location: Augsburg Industry: IT Service Ca. 150 employees Ca. 30 million revenue Sales for a Consulting and System Integration company for the division ERP (SAP, BAAN, CRM) - Establishment of new customer contacts and existing customer base - Acquisition of new consulting and system integration projects - Definition of new solution offerings - Set up of marketing initiatives - Perform customer events 07 / / 2004 Siemens Mobile Location: Munich Ca employees Ca. 11 million revenue Implementation of a new developed MIS System for international sales of Siemens Mobile - Project management (team size 15 persons) - Identification of the process requirements out of the involved international locations - Process design and definition of the reporting objects - Definition of the functional requirements and IT system requirements - Performing a RFP process with system integration partner - Coordination of development team - Management of quality assurance and system acceptance - International roll out in more than 60 countries - Development and performing training 07 / / 2003 Accenture Location: Munich Business Development Director for Global Business Solutions for the focus areas of ERP (mainly SAP), EAI, CRM, Portals Profile Klemens Richter Page 4 of 8

5 Industry: Consulting Ca employees Ca. 7 billion US$ revenue 09 / / 2002 Automotive 02 / / 2003 SAP AG and High Tech Ca employees Ca. 10 billion revenue 07 / / 2001 Lafarge Industry: Construction Ca. 500 employees 09 / / 2000 G3 - Acquisition of consulting / system integration projects and active management of the whole sales process - Requirements Analysis and design of business processes and IT Systems - ROI and Cost/Benefit analysis - Performing projects in process design and IT related issues - Project planning and project management of several consulting and system integration projects, focus on SAP - Coordination of development of solution offerings - Off-Shore Management - Vendor management - Business and account planning Conceptual process design of process is sales, after sales and service for automotive manufacturer - Requirements analysis with involved business departments like sales (opportunity management) and service (guarantee management) - Process design and improvements - Mapping functional requirements on SAP System - Project planning and cost calculation Definition of specific requirements for CRM System in the Telco und High Tech industry - Definition of the process flows and derive requirements for standard CRM System in the Telco und High Tech industry - Consideration of customer specific requirements in opportunity management, order management, service and marketing - Mapping of process requirements on SAP functional capability and customization - Coordinate with SAP product development and sales - Project coordination Concept of processes with a internal corporate portal on basis of SAP Portals - Definition of business requirements - High level process design and ranking of priority - Identification of the information objects and their source in the corporation - Design of the support processes Design of new green field IT landscape for a new mobile communication company in the area of billing, customer care and back office - Design of application landscape for the support of the main processes of back office and customer care on basis of SAP - Project planning - Calculation of implementation effort and duration - Negotiation with potential system providers 01 / / 1999 CSC Industry: Consulting and System Integration Set up and management of global organization unit and project management of international SAP projects - Definition and set up of processes and organization of global unit Profile Klemens Richter Page 5 of 8

6 Ca employees Ca. 17 billion US$ revenue 10 / / 1999 Volvo Industry: Automotive Ca employees Ca. 30 billion revenue CSC Internal Project 6 / / 1996 German Telecom Ca employees Ca. 61 billion revenue 6 / / 1996 German Telecom Ca employees Ca. 61 billion revenue 1 / / 1995 Siemens AG - Project Management for the development of a Knowledge Management Systems (team size 8 persons) - Project Management for the development of a SAP implementation methodology with SAP certification, based on ASAP (team size 12 persons) - Set up of international training program (team size 10 persons) Kernel system definition and international Roll Out of a SAP FI CO System for a automotive manufacturer - Project management and SAP kernel development with the main tasks like - Requirements definition based on the local business units - Development of a central kernel systems with possible local adoptions - Roll out planning and coordination of local developments Planning, coordination and realization of SAP trainings for internal consultant - Training of internal SAP consultant with training centres in Germany, UK, Spain and USA - Development of Training plans - Coordination and development of training documentation - Planning of trainings (dates, trainers, locations) in Germany and USA - Accomplish of training sessions - Coordination with SAP and certification Process reengineering and organizational design of business unit Service - Project management (team size 20 persons) - Analysis and design of processes for the service department ( employees) and field technicians including best practice and state of the art IT support - Cost / Benefit analysis - Definition of functional requirements of a supporting IT system - Performing an international RFP process - Architectural design of IT landscape - Organization design and change management program for involved employees with training and communication - Realization of quick wins in different locations System integration of a Work Force Management Systems for dispatching of service technicians - Project management (team size 12 persons) - Design of the processes of the new IT application for planning and dispatching of work orders - Set up of technical IT environment - Implementation and configuration of application - Test and going live - Training and change management Development of product strategy and product position in the telecom market of TMN product - Market analysis and market trends - Analysis of potential customers and competition Profile Klemens Richter Page 6 of 8

7 Ca employees Ca. 61 billion revenue - Requirement analysis of technical and functional features for future development - Development of business plan and accompany the realization 07 / / 1994 Danet GmbH Industry: Consulting Ca. 400 employees Ca. 50 Mio revenue Consultant for Telecommunication - Operational implementation of Billing and Customer Care System - Definition of business processes and organizational structure based on system functionality - Implementation of new business processes supported by the billing and customer care system and further Telecom processes - Roll Out of processes in different locations - Definition of processes and functional requirements for a work flow management system for the coordination and task assignment to the service technicians of German Telecom 06 / / 1992 Siemens AG Ca employees Ca. 61 billion revenue Technical Sales for Public Telecommunication Technology - Proposal management for big telecommunication companies for turn key implementations - Definition of functional requirements for new product lines - Coordination of technical issues with development department Education and Training Project management Sales Manager training SAP System Executive Summer School Project management focus areas Methodology and approach Supporting tools and procedures Case studies ZfU, Switzerland Design of strategic sales organizations Leadership, team development and Coaching Sales planning and Controlling Strategies for market evaluation and development Sales strategies Different SAP Seminars Finance and Accounting Portals CRM Supply Chain Leasing Houston Texas with subjects like Marketing Finance Production Logistic Profile Klemens Richter Page 7 of 8

8 Local company visits Selective MBA Courses Master of Science Study Apprenticeship Henley Management College, covering subjects of Strategic Management Economics Human Resource Management Finance and Accounting Brunel University London with main subjects in Expert systems Natural language recognition Knowledge management Computer science Cognitive psychology Degree in Computer Science, Fachhochschule Konstanz Exchange program with study in England Industry term HP Medical, SW Development Thesis in digital image processing Communication electronics JDSU Deutschland GmbH (former Wandel & Goltermann) Profile Klemens Richter Page 8 of 8

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