IT SALARY & MARKET REPORT
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1 From the experts IT SALARY & MARKET REPORT North America 2012
2 Greythorn Market Report 2011 Current Employment
3 CONTENTS Introduction...5 Key Findings...6 Methodology...8 Career Overview Profession Industry Working Week Length of Tenure Market Perspective Staff Redundancy Job Security Economy Employee Benefi ts Permanent Benefits...20 Bonus...22 Contract Benefits...25 Career Insight Industry...28 Career Moves Previous...29 Current...30 Future Salary Summary IT Database & Business Intelligence...35 Information Security...35 Cloud and Big Data...36 Mobile Development...36 Web Development Healthcare IT...38 Project Managment & Business Analysis...39 Major Accounts...40 According to Greythorn...42 About Us Acknowledgements...49
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5 YOUR IT SALARY & MARKET REPORT FROM THE EXPERTS. Ben Weber Managing Director In the beginning of 2012, we surveyed our extensive database of IT professionals about their careers as well as the current job market conditions. These findings have enabled us to present you with a clear insight into key trends and drivers in the IT market. This report provides some of the most comprehensive information currently available. We hope you find the information in this market report useful and welcome any comments or recommendations. We would also like to extend a huge thank you to everyone who took part in the survey, your input is greatly appreciated. Ben Weber Managing Director
6 Key Findings KEY FINDINGS MARKET PERSPECTIVE Confidence in the market seems to be improving with a majority reporting that 53% of IT departments have increased headcount in the past year. This is encouraging news for professionals and is one of the reasons why 59% of workers are optimistic about the future of the economy over the next 12 months. Job satisfaction is high within the market, so much so that 80% would recommend their employer to a friend. BENEFITS The top three benefi ts our respondents feel are of vital importance are; 25 or more days holiday (49%), flexible working time - working from home (48%), annual bonus scheme (45%). And it appears that generally employers are meeting the needs of their workers - with 40% enjoying 25 or more days holiday in their current job (the most common benefit) and 47% receiving the option to work from home (second most common benefit).
7 BENEFITS Employee benefits add value to a job opportunity, so it is key that employers carefully consider their benefits package if they want their company to stand out from others during the job offer stage. Bonus satisfaction in the market is positively high among professionals, with 56% surveyed being highly satisfi ed or satisfi ed with their last bonus (results in this survey show that the average bonus is now running between 0 and 9%). CAREER INSIGHT Although 79% of IT professionals are highly satisfied or satisfied in their current role, 50% are very likely or likely to change organizations in the next 12 months. This compliments the fact that career development is the biggest motivation for IT workers when considering a new job. Key Findings
8 METHODOLOGY In January 2012, Greythorn conducted a survey with its clients and candidates focused on the demographics, length of tenure, working week, job security, career motivations, department changes, reward and bonus trends of IT professionals. Professionals across North America from over 11 industry sectors responded to the survey; helping us to determine key trends within the market for you. This IT Salary & Market Report is based on the data received through the online survey, as well as the expert opinions of our experienced consultants. Please contact us if you would like to receive a salary report tailored to your business needs. survey.us@greythorn.com
9 An expert is DEDICATED. We recruit with honesty, integrity and are dedicated to building a strong relationship with our candidates. John A Hudson, Mobile Specialist CAREER OVERVIEW
10 Career Overview PROFESSION Which area best describes your current position? Business Intelligence Web Development IT Professionals 14% 58% 10% 12% Healthcare IT Mobile Development Cloud Computing 11% 11% Information Security Project Management/ Business Analysis 22% 17% Software Development Network Engineering 6% 10% Management General IT 7% 22% Other
11 INDUSTRY In which sector do you work? Permanent % Contract Banking Business Services / B2B Digital Media Financial Services FMCG IT / Software Houses Leisure / Travel / Entertainment NFP / Public Sector Manufacturing / Utilities Healthcare Professional Services Publishing Other Retail Career Overview
12 Career Overview WORKING WEEK How many hours a week do you work, on average? 2% Up to 20 hours 1% hours 1% hours 30% hours 9% More than 50 hours 19% hours 38% hours Do you expect the hours you work per week to change over the next 12 months? 31% 67% 2% Increase No Change Decrease
13 LENGTH OF TENURE How long have you been in your current role? 8% Under a month 21% 1-3 months 13% 4-6 months 14% 7-12 months 15% 1-2 years 8% 2-3 years 11% 3-5 years 7% 5-10 years 3% More than 10 years Career Overview
14 In a poll carried out in 2011 by Greythorn, a staggering two-thirds of those questioned said they would happily lose an average of $16,600 a year in return for a three-day weekend.
15 An expert is ETHICAL. At Greythorn, we don't compromise our ethics, because to do so would be to compromise everything else. Ryan Lum, Principal Recruiter MARKET PERSPECTIVE
16 Market Perspective STAFF Did your department increase or decrease overall headcount last year? Is your department currently increasing or decreasing headcount? 53% Increase 37% Increase 23% Don't know 42% Don't know 24% Decrease 21% Decrease What are your expectations for the department next year? 26% Increase 31% 22% Neither / Stay the same Don't know 21% Decrease "2012 is shaping up to be a good year for the market as the economy begins to rebound. Companies are beginning to hire again, but they are being selective by seeking senior or niche candidates. Employers reacted to uncertain market conditions by being cautious with their hiring. Most companies are seeking contract or contract to hire employees rather than bringing on full-time employees." Taylor Williamson, Business Intelligence & Database Specialist
17 REDUNDANCY Do you expect your department to make any redundancies over the next 12 months? "A slow, but steady increase in confidence is evident in the market through the hiring of both contractors and permanent employees. Employers are closely evaluating job descriptions and the needs of their organization. Matching the most critical skills needed to their recruitment strategies is elliciting a more streamlined hiring process." Kathleen McHugh, PMP Healthcare IT Recruiter 8% 4% There will be a significant headcount loss 16% 38% I suspect the headcount 8% We've made will remain the same 26% Dependent on the volatile economy, we review every quarter our cuts already We are hiring aggressively now the market has turned Market Perspective
18 Market Perspective JOB SECURITY How secure do you feel in your current role? Professionals in today's market have niche skills that are in high demand. Employers are actively working to secure these professionals by offering creative benefits such as generous 401K plans, day care, remote work options and quarterly bonuses." Ryan Lum, Project Management Specialist ECONOMY 22% Very secure 60% Secure 12% Insecure 6% Very insecure How are you feeling about the future of the economy over the next 12 months? "There was general malaise and hesitancy over the last three years, but that time has come and gone. Employers are forging ahead with priority plans and exercising caution by reducing overhead and protecting their intellectual property. but market moving positions will always remain top priority, thus top tier talent will continue to be sought after. Ben Weber, Managing Director 4% Very pessimistic 23% Indifferent 14% Pessimistic 52% Optimistic 7% Very optimistic Although there has been an inconsistent reaction from the federal government, employers seem to be taking on bigger projects and core offerings. With a "do more with less" approach, talent acquisition is obviously affected,
19 An expert is PREMIUM. We seek business partnerships, where we are valued for our specialist knowledge and expertise, rather than short-term transactional relationships. Kelly Ebright, Manager - Major Accounts EMPLOYEE BENEFITS
20 Employee Benefits PERMANENT BENEFITS How would you assess the following benefi ts? The top three most vital benefits are 25 days or more holiday (22%), annual bonus scheme (20%) and flexible working (16%). The three least important benefits are complimentary fruit / lunch (35%), car / car allowance (30%) and share incentive / EMI scheme / option scheme (10%). % Vital Attractive Fairly attractive Unimportant 10 0 $ 25 days holiday or more Annual bonus scheme Complimentary lunch Share incentive / EMI scheme / option scheme Car / car allowance Flexible benefi ts (choosing from a range of options) Flexible working (homeworking / fl extime) Good company pension scheme Insurance (PMI / death in service / life insurance)
21 PERMANENT BENEFITS What benefi ts do you currently receive? $ None of the above Other 40% 66% 4% 53% 47% 29% 79% 17% 8% 4% Employee Benefits
22 Employee Benefits PERMANENT BONUS Did you receive a bonus last year? How is your bonus paid? 83% Annually 6% Quarterly 11% Other 47% 53% What is your bonus calculated on? Only 47% of professionals surveyed received a bonus last year, which could be indicative of company performance, as very few (only 10%) bonuses are calculated based on personal performance alone. 24% Company performance 10% Personal performance 66% Both company and personal performance
23 PERMANENT BONUS As a percentage of your basic salary, what level was your last annual bonus? The average bonus has risen to as much as 19% for 36% of IT professionals, but 53% of respondents received only up to 9% of their base salary. 36% 10-19% from basic salary 5% 20-29% from basic salary 2% 30-39% from basic salary 2% 40-49% from basic salary 2% 60-69% from basic salary 53% 0-9% from basic salary Employee Benefits
24 Employee Benefits PERMANENT BONUS How would you assess the level of satisfaction with your last bonus? How would you assess your level of expectation for your next bonus? 10% Highly satisfied 56% Satisfied 23% Dissatisfied 11% Highly dissatisfied 39% of professionals are optimistic that their next bonus will be higher than their last. Only 8% of IT professionals believe that their bonus will be reduced, which attests to the recovery of market conditions. 3% Significantly higher 36% 43% 10% Higher Same 8% Lower Nothing
25 CONTRACT BENEFITS Do you receive benefi ts as part of your package? 32% 68% What benefi ts do you currently receive? There is only a 13% difference between permanent and contractor professionals receiving the option to work from home (47% permanent and 35% contract). From these results we can determine that contractors are generally enjoying one of the most vital benefits desired and are not missing out. 25 days holiday or more Annual bonus scheme Car / car allowance Flexible benefi ts Flexible working (homeworking / fl exitime) Good company pension scheme Insurance (PMI / death in service / life insurance) Share incentive / EMI scheme / option scheme $ Other 24% 17% 28% 41% 35% 28% 72% 7% 10% Employee Benefits
26 From our research in 2011, we discovered both male and female IT workers would prefer to have a male boss. The research showed that just 8% of men and only 6% of women said they would prefer to report into a woman. This is reflected in women s experiences of seeking promotion, as 49% felt they were discriminated against during the promotion process. When asked how gender discrimination manifested itself, 78% of women and 45% of men said it included being overlooked for promotion.
27 An expert is TRUSTED. For us, trust means developing long-term, rewarding personal relationships. It means never giving you a reason to go elsewhere. Mary Beth Seaman, Director of Healthcare IT Practice CAREER INSIGHT
28 Career Insight INDUSTRY In which sectors have you previously worked? The most popular sector IT professionals have previously worked in is IT / Software Houses (46%). Banking Business Services / B2B Digital Media Financial Services FMCG IT / Software Houses Leisure / Travel / Entertainment Manufacturing / Utilities NFP / Public Sector Healthcare Professional Services Publishing Retail Other 19% 22% 16% 16% 3% 46% 0% 19% 8% 22% 22% 5% 8% 14%
29 CAREER MOVES PREVIOUS Why did you leave your previous role? The top three reasons for leaving a previous role are end of contract / assignment (19%), career development (15%) and desire for a new challenge or more interesting work (13%). 80% of employees in the IT market are either highly satisfied or satisfied with their current job, which is supported by the leading reason for a career move being the end of a contract / assignment. 12% HIGHER SALARY 1% MORE RESPONSIBILITY / ACCOUNTABILITY 5% JOB SECURITY 1% NOT APPLICABLE / FIRST JOB 2% INTERNAL PROMOTION 15% CAREER DEVELOPMENT 1% IMPROVED BENEFITS PACKAGE 5% BETTER WORK / LIFE BALANCE 19% END OF CONTRACT / ASSIGNMENT 3% REDUNDANCY 7% OTHER 13% NEW CHALLENGE / MORE INTERESTING WORK 4% IMPROVED RELATIONSHIP WITH MANAGER / COLLEAGUES 1% IMPROVED EMPLOYER BRAND 1% BETTER TRAINING 10% RELOCATION / BETTER LOCATION / EASIER COMMUTE Career Insight
30 Career Insight CAREER MOVES CURRENT How would you assess your level of satisfaction with your current role? What is keeping you in your current role? 26% Highly satisfied 54% Satisfied 16% Dissatisfied 4% Highly dissatisfied Awaiting bonus payment % The three main reasons for employees staying in their current role are career progression (47%), challenge of the position (40%) and security (38%). Career progression Challenge Colleagues Enjoyment Main reason Secondary reason Tertiary reason Longevity need to stay longer before looking again Security
31 CAREER MOVES FUTURE How likely are you to change organizations in the next 12 months? Interestingly, we see a split between those who are likely and unlikely to change organizations in the next 12 months. This deviates from the indication that 80% of professionals are satisfied in their position, but attributes to the fact that 28% of respondents would change positions for career development or a new challenge. 37% will be likely to change organizations due to expiring contracts. What would you perceive to be an acceptable increase in your basic compensation for your next role? Most people felt an acceptable increase in their basic compensation for a new role was up to 10%, with the second highest being 11%-15%. This suggests that current salaries within the IT market are being well received by employees and the expectation of an increase comes with career progression. 20% Very unlikely 30% Unlikely 37% Likely 13% Very likely 4% 0% increase 37% Up to 10% increase 20% 11-15% increase 7% More than 30% increase 5% 26-30% increase 9% 21-25% increase 18% 16-20% increase Career Insight
32 Career Insight CAREER MOVES FUTURE What are your key priorities when considering a new job? The three most popular priorities when considering a new job are career development (29%), higher salary (25%) and new challenge / more interesting work (15%). Working in such a competitive market, it is not surprising that career development is the main priority when considering a new job. In the current climate, it is about the quality of an individual s performance how much expertise / experience they have. Therefore, the opportunity to develop IT skills in a role will allow professionals to continue to build on their expertise and ultimately set their qualities apart from other candidates. With career development being the key priority for professionals, it is crucial that employers are clear about what career opportunities their company offers if they want to secure the best talent and not lose an individual to another employer. More responsibility / accountability Career development Higher salary Better bonus potential Better work / life balance Improved benefi ts package New challenge / more interesting work Improved employer brand Better training Better location / easier commute % Main reason Secondary reason Tertiary reason Job security Better relationship with my colleagues
33 Nate Ollestad, Director of Technology Practice An expert is HIGH PERFORMING. We know that for our clients and candidates, ultimately, it s all about the best results, so we have high expectations of our service. SALARY SUMMARY
34 Salary Summary SALARY SUMMARY Employees are looking for new opportunities that offer better compensation and quality training programs. Employers would be wise to invest in their employees and sell long term opportunity instead of short term pay increases. Many of the candidates in today's market are passive candidates - they are in high demand and do not have trouble finding positions, therefore their focus is on compensation rather than job security. Donta Moore, Senior Account Executive Areas we specialize in: IT Database & Business Intelligence Information Security Big Data and Cloud Computing Mobile Practice Web Development Healthcare IT Project Management & Business Analysis
35 IT Database & Business Intelligence Job title Permanent Contract hourly rates Min Max Min Max Business Intelligence Developer $52,000 $132,000 $45 $85 Data Warehouse Developer $58,000 $125,000 $50 $100 Report Developer $60,000 $91,000 $35 $60 Database Analyst $60,000 $105,000 $35 $65 Business Intelligence Analyst $62,000 $118,000 $45 $80 Database Developer $75,000 $155,000 $40 $80 Information Security Job title Permanent Contract hourly rates Min Max Min Max Security Engineer $38,000 $109,000 $55 $105 Security Control Analyst $45,000 $90,000 $40 $85 Application Architect $55,000 $140,000 $60 $125 Security Researcher $61,000 $105,000 $55 $110 Management and Executive $74,000 $165,000 N/A N/A Security Architect $82,000 $121,000 $75 $150 Salary Summary
36 IT Big Data / Cloud Computing Job title Permanent Contract hourly rates Min Max Min Max Data Scientist $80,000 $150,000 N/A N/A Software Engineer $90,000 $150,000 N/A N/A Cloud Engineer $90,000 $160,000 N/A N/A Chief Architect $115,000 $190,000 N/A N/A Senior Software Engineer $115,000 $190,000 N/A N/A Mobile Practice Job title Permanent Contract hourly rates Min Max Min Max Mobile Application Developer $60,000 $125,000 $45 $100 Mobile Architect $68,000 $114,000 $60 $110 Mobile Software Engineer $75,000 $120,000 $40 $100 Android Developer $75,000 $135,000 $65 $100 Mobile Designer $77,000 $83,000 $45 $65 Mobile Test Engineer $77,000 $83,000 $38 $57 ios Developer $85,000 $120,000 $55 $90 Salary Summary
37 IT Web Development Job title Permanent Contract hourly rates Min Max Min Max Digital Designer $45,000 $95,000 $25 $50 SEO Specialist $50,000 $90,000 $30 $60 UI/UX Developer $55,000 $120,000 $30 $70 Front End Developer $60,000 $100,000 $30 $50 Flash Developer $60,000 $110,000 $35 $70 PHP Developer $65,000 $100,000 $35 $55 HTML5 $70,000 $110,000 $40 $60 Digital Project Manager $75,000 $110,000 $40 $65 Web Development Manager $95,000 $140,000 $60 $80 Salary Summary
38 IT Healthcare IT Job title Permanent Contract hourly rates Min Max Min Max Epic Trainer $65,000 $80,000 $60 $75 Interface Engineer $70,000 $89,000 $80 $110 Principal Trainer $75,000 $90,000 $80 $90 Epic Project Manager $75,000 $130,000 $100 $135 Cache Database Administrator $83,000 $115,000 $85 $115 Clarity Report Writer $80,000 $100,000 $85 $115 Epic Analyst $85,000 $105,000 $75 $95 Epic Builder $85,000 $115,000 $80 $125 Security Analyst $95,000 $105,000 $90 $120
39 IT Project Management / Business Analysis Job title Permanent Contract hourly rates Min Max Min Max Business Analyst $70,000 $90,000 $30 $55 Projects Manager $70,000 $120,000 $30 $80 Senior Business Analyst $80,000 $110,000 $40 $65 Network Manager $80,000 $120,000 $35 $65 IS Manager $80,000 $150,000 $45 $85 Project Leader $90,000 $125,000 $45 $75 PMO Manager $90,000 $150,000 $50 $125 Development Manager $120,000 $140,000 $55 $100 Project Director $140,000 $160,000 $75 $110
40 IT Major Accounts/Microsoft Job title Permanent Contract hourly rates Min Max Min Max Software Developer $70,000 $115,000 $70 $115 QA Engineer $65,000 $85,000 $60 $85 Network Engineer $70,000 $120,000 $70 $115 Project Manager $70,000 $120,000 $60 $120 Program Manager $70,000 $120,000 $60 $120 Product Manager $70,000 $120,000 $60 $120 Product Manager $70,000 $120,000 $60 $120 System Engineer $70,000 $90,000 $60 $90 Operations Engineer $50,000 $70,000 $50 $80 System Administrator $50,000 $70,000 $50 $80 Network Administrator $50,000 $70,000 $50 $80
41 Ben Weber Managing Director Greythorn North America
42 REPUTATION is everything. Caleb Potter, Healthcare IT Recruiter ACCORDING TO GREYTHORN
43 According to Greythorn TIPS FOR ORGANIZATIONS TRYING TO ATTRACT TOP TALENT It is no longer enough to have market-leading compensation. Employers need to create a positive, innovative culture that fosters personal growth, and creativity.
44 Know their language. So many candidates out there are contacted by recruiters - your business needs to stand out. You need to build a sense of trust and rapport with your candidates to be successful. According to Greythorn
45 According to Greythorn GREYTHORN DOES NOT SEEK TO BE ALL THINGS TO ALL PEOPLE We pride ourselves on a reputation for quality and our 'nice people to do business with' approach; going the extra mile to deliver the right resources.
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47 About us ABOUT US Greythorn is a specialist IT recruitment consultancy. Established in 1976, Greythorn s team of dedicated specialists pride themselves on their market leading reputation. Our primary focus is providing quality service and building long-term partnerships with both clients and candidates. We aim to work with each of our candidates closely to provide them with job opportunities tailored to meet their skills and ambitions, and work in partnership with our clients to meet their recruitment needs, with a full appreciation of their business objectives. Greythorn covers a wide range of areas including Mobile Application development, Big Data and Cloud Computing, Information Security, Healthcare IT, Project Management and Business Analysis, Business Intelligence and Web Application and Development, placing for both permanent and temporary roles. As well as providing expertise in North America, Greythorn has offices
48 in Asia, Australia, Latin America, the United Kingdom and Ireland. Greythorn is part of the global multibrand recruitment family, FiveTen Group, one of the world s fastestgrowing specialist recruitment consultancies. If you would like advice on any current or anticipated recruitment needs or career development, please contact us. SEATTLE 40 Lake Bellevue Suite 100 Bellevue, WA seattle@greythorn.com CHICAGO 203 N LaSalle Suite 2100 Chicago, IL chicago@greythorn.com About us
49 ACKNOWLEDGEMENTS We would like to thank all those who completed our survey without your contribution this market report would not be possible. If you didn t complete our survey this time, please do so next year to ensure we can continue to develop the depth and quality of this report and continue to provide you with a fair and balanced picture. This market report is intended to give you a very general overview on the changing nature and complexity of the IT employment market; for a more tailored and confidential discussion on how this will affect your business or indeed your own career, please do not hesitate to get in touch with us. DISCLAIMER This research was carried out by means of an electronic questionnaire and supplemented with data and market information that Greythorn has access to. The results are provided as generic market information only. Greythorn does not make any warranties regarding the use, validity, accuracy or reliability of the results and information obtained. Greythorn will not be liable for any damages of any kind arising out of or relating to the use of this information.
50 Reputation is everything DEDICATED ETHICAL PREMIUM TRUSTED HIGH PERFORMING
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