BSS for the digital world

Transcription

1 BSS for the digital world

2 Billing CRM Analytics The world's largest Communications Service Providers rely on AsiaInfo for their strategic IT systems China is leading the mobile first revolution and AsiaInfo has been at the heart of this technology ground shift. Our products and services have helped the world s largest operators keep ahead in the fast moving and dynamic Asian market, and our mission is to bring leading edge Chinese innovation to the rest of the world. Edward Tian, Chairman AsiaInfo

3 Our Company Awards and Industry Recognition AsiaInfo is an established provider of software and IT services to the telecommunications industry. For over 20 years our BSS and OSS systems have supported the world s largest operators, and now serve nearly a billion subscribers worldwide. We understand the business challenges that global operators face. Our technology supports operators in maximizing their assets, implementing new business models and positioning themselves as a critical player in the emerging digital economy. Incorporating advanced technologies for cloud computing and Big Data analytics, our Veris product suite is the leading telecoms BSS solution in the fast-moving and dynamic Asian market, and is now deployed at client sites worldwide Telecoms.com OTT Service Launch Award 2014 Telecoms.com Mobile Pricing Innovation Award 2013 TM Forum Operational Excellence Award 2013 TM Forum Catalyst Award 2013 Global Telecoms Business Innovation Award New York: in 2000 AsiaInfo was listed on the NASDAQ London: EMEA head office Copenhagen office Beijing: Global Headquarters China Operators CRM Market Share Dallas: AsiaInfo was founded here on 17th June 1993 Budapest Near-shore Delivery Center 8 R&D Centers in China Beijing, Tianjin, Nanjing, Hangzhou, Fuzhou, Guangzhou, Changsha, Chengdu Bangkok office China Operators Billing Market Share China Operators BI Market Share Singapore: regional head office

4 QUICK FACTS Over 50% BSS Market Share in China 300 million subscribers World s 3rd largest mobile operator Leverages AsiaInfo s Convergent Billing, CRM and Operations systems No. 1 BSS ISV in APAC (Gartner TOMS report 2012) Our Customers 900 million Customers serviced by 180 million subscribers World s largest CDMA operator Relies on our Convergent Billing & Customer Care Systems, OCS Systems, and BI Operators across the world rely on AsiaInfo s software and services. We are supporting the world s largest operators: our systems 6 billion Call Detail Records processed every day by our systems 7 petabytes Data analyzed every Over 800 million subscribers World s largest mobile operator Leverages AsiaInfo s Billing, CRM and Business Intelligence in its HQ system and in the majority of its operations across China day by our BI systems $685M Gross Revenue in million subscribers Largest mobile operator in Thailand YOU! Mobile service, which allows customers to design their own mobile packages, is implemented using AsiaInfo s Veris Billing system About 10 million subscribers Largest quad-play telecom operator in Nepal Uses AsiaInfo s convergent suite for all its services Over 25 million subscribers Pakistan s fastest growing network Uses our Veris Billing real-time charg ing for all its customers Over 2 million subscribers Creating new standards in the Malaysian mobile industry with our CRM solution Over 15,000 staff worldwide 20 years experience in telecoms IT Over 5 million subscribers Full BSS Transformation to entire Veris Product Suite Multi-country system, with Denmark and Hungary leading the way ISO9001 Compliant AsiaInfo was founded in the United States Construction of China s first commercial Internet Listed on NASDAQ Wins contracts Sales and with China Marketing Telecom, China team support Unicomset andup in China Mobile EMEA Merges with Linkage. First customer outside China (Zong). Opened SE Asia HQ SE Asia customer base established Established European HQ in UK Telenor Group contract for IT transformation. Opened Denmark office AIS Thailand launches RTSS. Began India operations. Privatization completed Opened Hungary delivery center

5 Our Products The Veris product suite addresses the key business challenges faced by today s Communications Service Providers (CSPs) in the digital world. With Veris, CSPs can: Transform their business models for the new digital economy Deliver a superior customer experience Substantially reduce operational costs. Veris provides full support for multi-tenancy and deployment on cloud-based technology platforms for cost-efficient centralized BSS implementations. Veris Billing Real-time charging, policy management and billing solution enabling superior customer experience: Fully convergent (multi-service; pre-/post-paid) real-time charging, policy management and billing Real-Time Self Service offers end user personalization and control Proven at huge scale Veris Experience Store Experience Store is designed to simplify the in-store experience for customers by breaking the process up into separate stages which are managed by four intelligently connected screens Veris CRM Innovative CRM solution that delivers actionable customer insights and enables relationship-building activities at key moments across all customer interaction channels: Omni-channel architecture, including social network integration 360 degree customer view across all channels Built-in Standard Operating Processes Veris RTI Veris Real-Time Intelligence provides detailed contextual awareness for each individual customer and enables operators to respond appropriately in real-time: Provides real-time insights into customer behavior and context Enables simple orchestration of complex heterogeneous environments to effect personalized customer engagement through multiple delivery channels Complex Event Processing with advanced sliding-window analytics Veris Dealer-in-a-Box Dealer-in-a-Box is a targeted solution that contains everything a small dealer needs to set up and service customers anywhere for example, airports, markets, newspaper booths, and shopping malls. Veris O2P The Veris Open Operational Platform (O2P) is a B2B collaboration environment that enables operators to converge their products with those of OTTs and other DSPs (Digital Service Providers): Enables CSPs to add more value to their OTT/DSP partners Provides support for flexible new business models Automates collaborative functions, reducing OPEX dramatically

6 Our Services AsiaInfo has built a reputation for innovative technology in the digital world. But we also appreciate that adoption of new technology is not an easy ride for most telecom operators. Therefore we provide a full range of professional services to support our customers in their IT transformation journey. Experience: Over the past two decades we have delivered some of the world s largest telecoms IT projects. Although many of these projects were complex and challenging, we delivered every time through total commitment to our customers success. We burn the midnight oil and deploy all our experience to achieve each customer s goals. Our Veris product suite integrates a library of Standard Operating Processes, which incorporate best practices from TMF standards as well as over 100 international BSS projects. Regional Centers: Our extensive off-shore delivery capabilities in China are complemented by near-shore delivery centers close to our customers locations. Most recently we opened a near-shore delivery center in Hungary to serve our European customers. These centers are equipped to deliver IT Consulting, Managed Services, BSS Transformation, Support and Maintenance.

7 from Headquarters AsiaInfo Plaza East Area, No. 10 Xibeiwang East Road Haidian District Beijing , P.R. China Tel: EMEA 100 Longwater Avenue Green Park Reading RG2 6GP, UK Tel: Singapore 51 Goldhill Plaza #12-06 Singapore Tel: AsiaInfo, All rights reserved Thailand 1193 Exim Tower 20th fl. Suit No Phaholyothin Road, Samsennai Phayathai, Bangkok Tel: