CONFIGURING UH EXCHANGE WITH THE IPAD

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1 CONFIGURING UH EXCHANGE WITH THE IPAD GETTING STARTED Configuring your ipad to be used with your UH Exchange account is very easy and straight forward. To start, press the Home button on your ipad, which is located towards the bottom of your ipad. After pressing the Home button you should now the main window. Unlock your ipad, if necessary: Press the Settings icon on the Home screen and you should see the Settings menu. Once in the Settings menu, press the Mail, Contacts, Calendars button, and a list of options will appear in the right pane: In the settings pane that appears, press the Add Account... button to continue to the main Mail settings pane.

2 CONFIGURING UH EXCHANGE You should now see the main Add Account... configuration window in the right pane, with a list of service providers. To select your provider type, press on the Microsoft Exchange button, at the top of the list, to continue: After pressing Microsoft Exchange, you will now see a new window appear in the center of your screen and a series of blanks prompting you for your settings information. The new window contains blanks for your Address, Domain, Username, Password, and Description. In the field, type in your address, which must be your exchangeusername@central.uh.edu. In the Domain field, enter cougarnet as your domain. For the Username field, you will need to enter your CougarNet login and the Password field is your CougarNet password. In the Description field, enter UH Exchange:

3 After entering in your Exchange settings, press the Next button in the upper right corner to continue. Your ipad will now attempt to connect to the Exchange server to verify your settings. ***NOTE: An error window may appear stating that the ipad is Unable to Verify Certificate for central.uh.edu. If prompted, press Accept to continue to the next window. A new windows will appear now asking you for Server information. .uh.edu for the Server: Type in Now that you have entered in all the settings needed to use UH Exchange on your ipad, press the Next button, in the upper-right corner of the window to continue. Your ipad will again establish a connection with the Exchange server and verify that all the settings are correct. If everything checks out, you will be taken to the Exchange settings window where you can enable your Exchange Mail, Contacts, and Calendars. All services will be turned on by default. Press the blue Save button to finish your configuration:

4 Once you have finished configuring your settings, you will be taken back to the Mail settings area. Press the Home button at the bottom of your ipad to return to the main Desktop of the ipad, also known as the Home Screen. Now press the Mail icon on the bottom row and you will now be taken to your UH Exchange Inbox. Your ipad will now synchronize with the UH Exchange server and download your . Below is an example of what it should look like. If you see messages in your Inbox, you are now finished with the UH Exchange setup on your ipad.

5 WHAT WORKS AND WHAT DOESNʼT... Now that you have successfully configured your ipad to use UH Exchange, you will need to be aware of its features and some limitations: - The ipad will allow you to view, move, send, save drafts, delete and receive UH Exchange messages. For example, if you create and send a new on your ipad, it will save a copy of the message to the Exchange Sent folder. Likewise for Drafts, etc. The ipad uses Push technology that will automatically push new s and calendar items/invitations to your ipad immediately. - The ipad will allow you to view, move/change, create meetings, delete items and accept, tentatively accept, or decline Exchange calendar invitations. All calendar items are delivered to your ipad automatically and any changes to your calendar are immediately sent to the Exchange server. - The ipad will allow you to use your UH Exchange Address Book as well as use the UH Exchange Global Address List. You can use the new Search feature for all of your contacts and the Mail program also knows to search the Global Address List when composing new messages. - The ipad will allow you to create a new meeting request or calendar item and invite other Exchange users. - The ipad will allow you to sync Exchange Notes. The note sync configuration setting can be setup in itunes. - The ipad WILL NOT allow you to sync Exchange Tasks. This feature may be added in a future operating system updates. - The ipad WILL NOT allow you to set an Out of Office away message. This feature can be done by using Outlook, Entourage 2008, or by using the Outlook Web Access web page - The ipad WILL NOT allow you to assign delegates to allow other Exchange users to view/edit /calendars on your behalf. This feature can be done by using Outlook 2003/2007/2010, or Entourage The ipad WILL NOT allow you to check more than one Exchange account at one time. - The ipad WILL NOT allow you to use a local Address Book and your UH Exchange Address Book at the same time on your device. You will have to choose one or the other when syncing to your ipad. It is recommended that you sync/export your personal address book to your Exchange Address Book to have your personal contacts as well as the Exchange Global Address Lists at the same time on your ipad. However, you can have multiple Address Books using services, like MobileMe, Google, or Yahoo accounts. See index.html#contacts.about-contacts for more information. Even though the page is written for the iphone and ipod Touch, the information is still the same.

6 INFORMATION AND SUPPORT For general ipad-related questions, please consult Appleʼs ipad Tutorial web page at If you have any questions and or comments about using the ipad with UH Exchange, a good place to start is by submitting questions to the UH Mac Users List. The address for the list is uh-mac-users@listserv.uh.edu. For information on subscribing to the list, please read the below instructions: 1) Submit the request using the account you wish to have LISTSERV messages sent to. 2) The request should be sent to: LISTSERV@LISTSERV.UH.EDU 3) Leave the Subject line empty. 4) Format the body of the message as follows: SUBSCRIBE UH-MAC-USERS ***NOTE: Make sure that you do not have an automatic signature in the body of the message. Having one enabled will cause problems with the subscription request. For all additional questions related specifically to your UH Exchange account, or any other matter, please submit them to the IT Support Center at or via at support@uh.edu. Created by Alby Rose on 4/5/10