Installing SmartGate Remote Backup (Ahsay) Software

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1 Installing Remote Backup (Ahsay) Software Installing Remote Backup (Ahsay) Software Thank you for using the remote backup solution. We re confident that this will greatly improve the performance and reliability of your backups. The installation normally takes less than 15 minutes. These instructions show a picture at each click in the installation process. Before you begin, please make sure you have the following: Your Remote Backup Username Your Remote Backup Password 1. Download and Install the Backup Software a. The Backup system uses a program called Ahsay to encrypt and maintain your backups. Download the software with this link: b. When prompted, click Run: c. You may receive a warning before running the file, if so, click Run: Remote Backup Ahsay Instructions v2.doc Page 1 of 11

2 Installing Remote Backup (Ahsay) Software d. Select English for the language and click OK: e. Click Next to begin the installation: Remote Backup Ahsay Instructions v2.doc Page 2 of 11

3 Installing Remote Backup (Ahsay) Software f. Accept the licensing agreement and click Next: g. Click Next when prompted for the program file location: Remote Backup Ahsay Instructions v2.doc Page 3 of 11

4 Installing Remote Backup (Ahsay) Software h. In most cases, select anyone who uses this computer : i. The review screen is shown. Click Install: Remote Backup Ahsay Instructions v2.doc Page 4 of 11

5 Installing Remote Backup (Ahsay) Software The installation will run for 1 to 5 minutes depending on the speed of your computer: Remote Backup Ahsay Instructions v2.doc Page 5 of 11

6 Installing Remote Backup (Ahsay) Software j. Make sure Launch ACB is checked and click Finish: 2. Login and Create your Backup a. At this point you should see the registration window, enter ariel.smartgate.com as the backup server as shown below, then click Next: In most cases you should leave the Proxy Settings blank Remote Backup Ahsay Instructions v2.doc Page 6 of 11

7 Installing Remote Backup (Ahsay) Software b. Click the blue link that says Already a user? This is located in the bottom left corner of the window: c. You should now see the Ahsay A-Click Backup login screen. Enter your username and password and click OK: Remote Backup Ahsay Instructions v2.doc Page 7 of 11

8 Installing Remote Backup (Ahsay) Software d. Now you have the option to select which files and folders you want to backup: e. In most cases you will make sure there My Documents is checked. If you also want to backup your favorites, Outlook, Outlook Express, or your Desktop files, check those. When you are finished selecting, click Next: f. Select when the backup should run. In most cases the backup should run at night when you are not using your computer. It is common to schedule the backup to run from 1:00am to 6:00am as shown below: Remote Backup Ahsay Instructions v2.doc Page 8 of 11

9 Installing Remote Backup (Ahsay) Software When you have set your schedule, click Next. g. Click OK to use the default encryption key: Remote Backup Ahsay Instructions v2.doc Page 9 of 11

10 Installing Remote Backup (Ahsay) Software h. Click the Save Setting link in the upper right corner of the Ahsay window: i. You should receive a confirmation that the settings were saved successfully, click OK: j. You may close the Ahsay backup software using the red X in the upper-right corner: 3. You re Done! a. The backup log and status report will be ed to you automatically. If you d prefer to check it manually, just start the backup software (Ahsay A-Click Backup > AhsayACB) by clicking on your Start button. b. You can also use the software again to change the backup schedule or the backup file selection. Remote Backup Ahsay Instructions v2.doc Page 10 of 11

11 Installing Remote Backup (Ahsay) Software Frequently Asked Questions: Q. What if I add new files, or take new pictures with my camera, will those be backed up? A. Yes, if you used the recommend setting to backup My Documents (see step 2e) then all new files that are saved to the My Documents folder will automatically be included in the backup. So just make sure to save your files to the My Documents folder and they will be backed up on schedule. Q. How do I know if my backup is working? A. The backup log and status report will be ed to you automatically. If you d prefer to check it manually, just start the backup software (Ahsay A-Click Backup > AhsayACB) by clicking on your Start button. Then click the Backup Log button as shown below: Q. I want to change my backup schedule, how do I do that? A. Start the backup software (Ahsay A-Click Backup > AhsayACB) and then click on the calendar button as shown below: Q. What if I need to restore a file from backup? A. Start the backup software (Ahsay A-Click Backup > AhsayACB) and then click the Restore button (as seen below). You ll be walked through the restore process. Q. Help! I have more questions! A. Give a call, we re here to help! (630) Remote Backup Ahsay Instructions v2.doc Page 11 of 11

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