Vodafone Plus. User Guide for Windows Mobile

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1 Vodafone Plus User Guide for Windows Mobile 1

2 Table of Contents 1 INTRODUCTION INSTALLING VODAFONE PLUS SETUP BY USING THE VODAFONE PLUS ICON SETUP BY DOWNLOADING THE VODAFONE PLUS SOFTWARE FROM THE WEB UPGRADE FROM VODAFONE BUSINESS TO VODAFONE PLUS USING VODAFONE PLUS ON TWO MOBILE PHONES SETTING UP YOUR ACCOUNTS MICROSOFT EXCHANGE ACCOUNT How to set up a mailbox How to add PIM data OTHER ACCOUNTS How to activate a mailbox WELCOME USING VODAFONE PLUS STATUS SCREEN Status Screen menu ACCESSING YOUR ACCOUNTS Inbox Home screen WORKING WITH S Reading an Viewing an HTML Replying to/forwarding an Composing new s Working with attachments Sending an with an attachment Adding an signature Restoring Vodafone Plus services to a new mobile phone WORKING WITH EXCHANGE AND PIM DATA GLOBAL ADDRESS LIST CALENDAR Viewing your calendar Accepting a meeting request Adding a new appointment TASK LIST VODAFONE PLUS ONLINE MY CONTACTS Managing contacts Importing a contact Adding a contact Deleting a contact

3 6.1.5 Exporting contacts Editing contacts Merging Contacts MY CALENDAR MY SETTINGS Timezone Password SPECIAL FUNCTIONS AND SETTINGS UPGRADE CONNECT AND DISCONNECT MANAGING MAILBOXES SETTINGS Connection schedule Message limit TIPS FOR USING VODAFONE PLUS TROUBLESHOOTING FREQUENTLY ASKED QUESTIONS INDEX

4 1 Introduction Vodafone Plus gives you real-time access to your favourite accounts on your mobile phone. It works with a large number of free or paid for accounts, including Microsoft Exchange, Gmail, Hotmail, and standard IMAP/POP3-enabled mailboxes. Vodafone Plus can also access and synchronise PIM (Personal Information Management data such as contact lists, calendar entries, and task lists. Any updates to your PIM data are automatically delivered to your mobile phone, keeping you connected to your important information wherever you are. Vodafone Plus Online is a secure website that backs up and stores your PIM data. Your mobile phone and Vodafone Plus Online are always synchronised. Using Vodafone Plus Online you can update your address book and calendar from any web browser. Even if you switch mobile phones or lose your mobile phone, your information from Vodafone Plus Online is easily transferred to a new mobile phone. NOTE: To use Vodafone Plus, you must have a subscription. If you do not yet have a subscription, please contact your local Vodafone Retail Store or ring Vodafone Customer Service on Installing Vodafone Plus Vodafone Plus icon may be located in the Programs screen. You may also find the Vodafone Plus setup prompt on the Home screen of your mobile phone. Tap the icon or the setup prompt to activate the service and add your accounts as described in this user guide. Figure 1: Vodafone Plus Icon There are currently three ways to install and setup Vodafone Plus on your mobile phone: 4

5 Vodafone Plus Icon: The Vodafone Plus icon (as shown in Figure 1) assists with installing the software. See Section 2.1: Setup by using the Vodafone Plus icon on page 5 for the installation procedure. Web browser: If you do not have the Vodafone Plus icon on your mobile phone, use the mobile web browser to download the correct software. See Section 2.2: Setup by downloading the Vodafone Plus software from the web on page 8 for more information. Upgrading: If you are upgrading from Vodafone Business to Vodafone Plus, see Section 2.3: Upgrade from Vodafone Business to Vodafone Plus page Setup by using the Vodafone Plus icon Follow the procedure below if the Vodafone Plus icon is on your mobile phone. 1. Navigate to Start > Programs and select the Vodafone Plus icon from the Programs screen. Figure 2: Welcome Screen 2. The mobile browser opens. Tap Setup Now in the Welcome Screen. If you need more information about Vodafone Plus, tap Learn More. 5

6 Figure 3: Download Screen 3. Your mobile browser will automatically open the download website, and the software download begins. If the download does not start, click the Download Software link. 4. Tap Yes to confirm that you want to download and install the software. In order to install the software after the download, ensure the Open file after download option is ticked. Figure 4: Downloading and Installation Process 6

7 5. The progress bar indicates that the software is downloading and then installing on your mobile phone. Figure 5: Terms and Agreements Screen 6. When installation finishes, you will be shown terms and conditions. Tap each link to read the End User License User Agreement (abbreviated EULA), Terms of Use, Vodafone Customer Note, and License Agreement. Tap Accept to continue installation. If you do not wish to continue installation, tap Decline. 7

8 Figure 6: Choose Type 7. Select the type of account to set up. For more information about setting up your , see Section 3: Setting up your on page 12. NOTE: If you have any problems with the installation process, contact Vodafone Customer Service at Setup by downloading the Vodafone Plus software from the web When you signed up for Vodafone Plus, you may have received an SMS with a link you can use to download the Vodafone Plus software. Please check your SMS Inbox for this message. Select the link in the SMS to open the mobile web browser to the download site. If you cannot find the message, please follow the procedure described below to install Vodafone Plus. 1. Tap the link provided in the SMS. If you did not receive an SMS with the link, open Internet Explorer from the main menu on your mobile phone. Enter the following URL in the browser 8

9 Figure 7: Download File 2. Tap Yes to download and install the selected file. In order to install the software after the download, ensure the Open file after download option is ticked. Note: If download does not start immediately, tap the Download Software link. A progress bar displays the download and installation progress. 9

10 Figure 8: Welcome Screen 3. Tap Setup Now in the Welcome Screen. If you need more information about Vodafone Plus, tap Learn More. Figure 9: Terms and Conditions Screen 4. Tap each link to read the End User License User Agreement (abbreviated EULA), Terms of Use, Vodafone Customer Note, and License Agreement. Tap Accept to continue installation. If you do not wish to continue installation, tap Decline. 10

11 Figure 10: Choose Type 5. Select the type of account to set up. For more information about setting up your , see Section 3: Setting up your on page 12. NOTE: If you have any problems with the set up process, contact Vodafone Customer Service on Upgrade from Vodafone Business to Vodafone Plus Before attempting to upgrade you must verify that your Vodafone Business account is still active and you must be using a mobile phone supported by Vodafone Plus. If you are an enterprise customer and want to upgrade from Vodafone Business to Vodafone Plus, you must first sign up for the service. If you use Microsoft Exchange at your company, you may be offered an equivalent service that is able to access your Microsoft Exchange account through Outlook Web Access. Ask your VES administrator for assistance with uninstalling the Vodafone Business software on your mobile phone. Then contact Vodafone Customer Service to sign up for the Vodafone Plus service. Please follow the procedure described below to upgrade your software and activate Vodafone Plus. 1. Launch the Vodafone Business application. 2. From the Status screen, select Menu -> Upgrade to request an upgrade of the software application. 3. The new Vodafone Plus software downloads and is then installed on your mobile phone. 4. You will be asked to complete the same steps as when downloading the Vodafone Plus software from the web (see Section 2.2: Setup by downloading the Vodafone Plus software from the web on page 8 for more information). 11

12 2.4 Using Vodafone Plus on two mobile phones You can activate Vodafone Plus on two mobile phones. 1. Install Vodafone Plus and set up the mailboxes as described in the procedures below. 2. Transfer your SIM card from the first mobile phone to your other mobile phone. 3. Click on the Vodafone Plus icon. When you connect to the service, you are prompted to enter your password for each of the mailboxes you have set up. As soon as you enter your password for each mailbox, a mailbox is created and activated on the second phone. 4. Vodafone Plus automatically connects to deliver messages and PIM updates. You are now logged in and able to use Vodafone Plus on your second phone. NOTE: You can switch back and forth between two phones, e.g. one business phone during the week and one personal phone during the weekend. 3 Setting up your accounts Once Vodafone Plus is connected, you are prompted to set up mailboxes for your accounts. You must have at least one account set up in order to be able to use Vodafone Plus. Using Vodafone Plus, you can activate up to 5 separate mailboxes at the same time. Vodafone Plus will continuously update these mailboxes and any associated PIM data. If you have PIM data associated with a Microsoft Exchange account, your PIM data. also continuously updates. PIM data from service providers is not included. Choose your first mailbox from the selection offered. The selection includes the most popular Internet services in your country along with a Corporate option for access to Microsoft Exchange accounts. If you do not see your Internet provider listed, select Internet and complete the fields with the required information. When you set up your mailboxes, your address book, calendar, and task list are backed up in Vodafone Plus Online. For more information about using Vodafone Plus Online, see section 6: Vodafone Plus Online on page 37. For information on how to set up your Microsoft Exchange account, see Section 3.1: Microsoft Exchange account on page 12. For information on how to set up a Service Provider account (Hotmail or Gmail) or Internet account, see Section 3.2: Other accounts on page Microsoft Exchange account By using Vodafone Plus to access Microsoft Exchange, you can synchronise , contacts, calendar entries, and task list with your mobile phone. You can receive your Microsoft Exchange information on your mobile phone without worrying about servers or synchronising with your PC How to set up a mailbox 12

13 1. When you first install Vodafone Plus, a prompt appears asking if you want to set up your mailbox. Select Yes to set up a mailbox. Figure 11: Select Corporate 2. Select Corporate . (Note: This option is only applicable if your company or hosting provider has given you a Microsoft Exchange account.) 13

14 Figure 12: Enter Login Information 3. Enter your Microsoft Exchange address and password. Tap Login to login. Vodafone Plus will attempt to discover your domain information and log in to your exchange account. If Vodafone Plus is unable to find your server, you are prompted to enter technical settings as indicated below. Figure 13: Server Address a. If Vodafone Plus cannot automatically discover your account, you are prompted to enter the web address you use to access Outlook Web Access for Microsoft Exchange (i.e. this is the web address you need to enter when accessing your Exchange mailbox over the internet). Select Only connect if secure (SSL) to login in over a secure connection (recommended). Click Next. b. If you use Microsoft Exchange for company , you may need to enter your Windows user name (use to login to your computer) and Windows Domain (the domain your computer is on). Your company s IT Department can provide this information. Click Options > Login. Note: This is only required if access to your company s Exchange domain is authenticated through Windows security. 4. The Login progress bar displays. When you are successfully logged in, a progress bar indicates that your mailbox is setting up. 14

15 Figure 14: Exchange Inbox 5. Your mobile phone receives from your Microsoft Exchange account. The first fifty messages synchronise to your Vodafone Plus account after you set up your mailbox for the first time. For information on how to use your inbox, see Section 4: Using Vodafone Plus on page 22. For information on how to use Microsoft Exchange data, see Section 5: Working with Exchange and PIM Data on page How to add PIM data If new appointments, task lists, and contacts are available in your Microsoft Exchange account, a message at the top of your Exchange mailbox indicates that Personal Information Management (PIM) data is available for synchronising to your mobile phone. This allows you to synchronise your Contacts, Calendar and Task data from your Exchange account to your mobile phone. The PIM Data prompt appears if PIM data is present in your Microsoft Exchange account and on your mobile phone. If your mobile phone has no contacts, appointments, or tasks, you are not prompted to synchronise your PIM data.note: You can always add PIM later by selecting PIM Available from the Status screen. For more information about the Status Screen, see page Section 4.1: Status screen on page Tap the PIM Available message at the top of your Exchange mailbox. 15

16 Figure 15: PIM Available 2. Tap Yes to synchronize your PIM data to your mobile phone. 3. Decide whether to combine or replace PIM data on your mobile phone. Tap Combine to confirm combining PIM data (recommended). NOTE: If you decide to combine your Exchange PIM data with PIM data on your mobile phone, you may see duplicate entries in your contacts, calendar, and task lists. This occurs if you have the same contacts in both your Exchange account and on your mobile phone. Alternatively, you can tap Menu > Replace if you want to delete all contact, calendar, and task information from your mobile phone and replace this with contacts, calendar, and tasks from your Microsoft Exchange account. 4. Tap Continue to confirm PIM data. 16

17 Figure 16: Status Screen with showing PIM data 5. Microsoft Exchange synchronises contacts, calendar, and task entries to your mobile phone. You can view and update your calendar, task list, and contacts. See Section 5: Working with Exchange and PIM Data on page 33 for more information. Note: You can manage duplicate PIM information using Microsoft Exchange on your PC. Any edits in your Microsoft Exchange account are sent over the air to your mobile phone. If you have many entries in your Exchange contact list, calendar, and task list, PIM data synchronisation may take several minutes and up to several hours. If the synchronisation process is slow, disconnecting from and reconnecting to the Vodafone Plus service may help. Please allow a few minutes to several hours for your PIM data to reach your mobile phone when activating your account. 3.2 Other accounts Service Provider accounts are connections to the large service providers, such as Gmail and Hotmail. When using Vodafone Plus in conjunction with an account on any of these domains, you get two primary benefits beyond the standard capabilities of Internet accounts: Ability to get near instant delivery of new to your mobile phone. Ability to search for or lookup contacts in the address book directly from your mobile phone. Internet accounts are connections to regular POP or IMAP enabled ISP mailboxes. When using Vodafone Plus in conjunction with any of these standard accounts, you will receive new on average every 15 minutes. NOTE: Before adding your Internet account, please make sure you have POP enabled in your account. If you do not know how to enable POP, contact your ISP provider for more information. If POP is not enabled, you will not be able to login and retrieve using Vodafone Plus. 17

18 NOTE: If you want to add a Yahoo mailbox, add your Yahoo account using the Internet option How to activate a mailbox This section describes how to set up a mailbox from your Service Provider or Internet Service Provider. 1. When you first install Vodafone Plus, you are prompted to select an account from a list. Figure 17: Accounts 2. Select one of the named accounts from the list of providers. Or select Internet if you want to set up a standard mailbox using an ISP that is not explicitly mentioned on the list. 18

19 Figure 18: Login Example for Gmail Account 3. Enter your address in the Address or Username field. NOTE: For certain named service providers the domain name may be pre-filled by default, but you can edit this text to login to a specific domain hosted by this service provider. 4. Enter your login password in the Password field. 5. Tap Login. 6. If your login fails, the setup screen indicates that you will need to provide technical settings such as your Login Name and Mail Server. If this occurs: a. Tap OK. b. Verify that you have entered the correct and password. Click Login. c. Enter your Login Name and the Mail Server. Tap Login. 7. Accept any Terms of Conditions that may appear. 8. A progress bar displays the retrieval process. 19

20 Figure 19: Inbox 9. If your attempt to login is successful, the inbox appears on the screen. The first fifty messages synchronise to your Vodafone Plus account after you set up your mailbox for the first time. For more information about using your , see Section 4.3: Working with s on page

21 3.3 Welcome When you have activated your first mailbox using Vodafone Plus, you will receive a welcome in your account. This welcome introduces the Vodafone Plus service and explains how to find and login on the Vodafone Plus Online website. Figure 20: Welcome 21

22 4 Using Vodafone Plus 4.1 Status screen Once you have created your first mailbox, your mobile phone will display the Vodafone Plus Status screen. This screen shows the connection status of your service with the date and time of the most recent network activity and each mailbox account you have set up. Your mailbox account will indicate the number of unread messages, if any. You can access this Status screen any time by clicking the Vodafone Plus icon from your mobile phone s main menu. You can opt to keep the Status screen closed. Closing the Status screen does not disconnect you from the Vodafone Plus service. When the Status screen is closed, Vodafone Plus continues to run in the background. You can set up your home screen to list your accounts, as described in Section 4.2.2: Home screen on page 24. Figure 21: Status Screen By default, each mailbox is labelled according to the domain name of the address on that account. For example, if your Exchange account receives at the address, the name of the Mailbox account will be Bigcompany. Change the mailbox alias by selecting Menu > Mailboxes > Edit Mailbox and specify a new label (you will need to provide your mailbox password to update the label). 22

23 To add another mailbox, select Menu > Mailboxes > Add Mailbox and you will be shown the list of providers. Tap Lookup to search for a contact in any of your address books (either Microsoft Exchange, Gmail, or Hotmail depending on which mailboxes you have activated in Vodafone Plus). Tap Contacts to view your contact list. Tap Calendar to view your appointments. For more information about your calendar, see Section 5.2: Calendar on page 35. Tap Tasks to view your task lists. For more information about your task list, see Section 5.3: Task list on page Status Screen menu The Status menu provides options for managing your mailboxes. Figure 22: Status Screen Menu You can use the menu to connect or disconnect from the Vodafone Plus service and open a selected mailbox. Settings allows you to set a connection schedule and message limit. The connection schedule provides an option to manage the day/time when Vodafone Plus should connect to receive and PIM updates, while the message limit can be used to configure the number of messages to store in your mailbox on the mobile phone. See Section 7.4: Settings on page 46 for more information. Mailboxes allows you to add a new mailbox, delete the selected mailbox, and edit a selected mailbox. Editing a mailbox allows you to assign a new label for the mailbox, update the mailbox password if you have recently changed the password, or configure a signature to be appended to all sent. 23

24 Upgrade allows you to manually check if there is an upgrade to the Vodafone Plus software for your mobile phone. However, you are automatically notified of any new software upgrades so this function is rarely used. About provides the version number and specific information about the Vodafone Plus service. 4.2 Accessing your accounts This section describes how to access your account and use the features. For information about features available only for a Microsoft Exchange Account, see Section 5: Working with Exchange and PIM Data on page 33. Select your account from the Status screen. If you have unread messages, the inbox will open to the first unread messages. If there is no new , your inbox will appear. You can use your mobile phone s settings function to set an alert for when you receive a new message. See the user manual for your mobile phone for more information about setting alerts for your mobile phone Inbox Incoming messages are displayed in the Inbox. By default, messages are sorted by date, with the most recent message listed first. Tap the down arrow in the top right to sort by Message Type, From, and Subject. Tap Menu > New to compose a new message. See Section 4.3.4: Composing new s on page 30 for more information. To respond to the selected , tap Menu > Reply. You can select to reply to the sender or to all recipients. See Section 4.3.3: Replying to/forwarding an on page 25 for more information. To forward the , select Menu > Reply > Forward. To move the selected message to another folder, select Menu > Move. Note: This will only move the message into another folder on your mobile phone. The inbox is the only folder that is synchronised with your ISP mailbox. While you are in the inbox view, you can switch to another account by selecting Menu > Go To. Select the account from the list. Tap Menu > Tools to access sorting options and messaging options. The tools available are Sort By, New Account and Options. Sort by allows you to sort Inbox messages by Message Type, From, Received, and Subject. New Account allows you to add a new mailbox. However, it is recommended that you use the Add Account functionality from the Status screen. Options allows you to add a custom signature for each of your mailboxes. For more information about signatures, see section Adding an signature on page Home screen If you look at the home screen when your mobile phone is in idle mode, you can still monitor the status of Vodafone Plus and your mailboxes. 24

25 Figure 23: Home Screen For each mailbox, the label of the mailbox appears and you can view the number of new, unread messages. The status of your Vodafone Plus connection is also shown, e.g. Connected, Disconnected, Waiting, etc. NOTE: You will only receive messages and PIM updates when Vodafone Plus is connected. 4.3 Working with s This section describes how to read, reply to, forward and create new messages Reading an To read an , scroll to the , and tap to select the . The message appears. Viewing the also provides you with several options for working with . To save space and allow for quick message retrieval, your messages will initially be displayed with header, subject and part of the text. The rest of the text is often truncated if the size of the goes beyond 2Kb. 25

26 Figure 24: Truncated Message For each message, you can download the full text by selecting Menu > Download Message. You can also scroll through the message and select the Get the rest of this message link. If the message is in HTML format, you are able to view the full HTML version of the message when downloading the full text. See Section 4.3.1: Viewing an HTML on page 27 below for more information. To delete the , select Menu > Delete. To reply to the you are reading, tap Reply All. If you need more options, select Menu > Reply. You can also Forward the message. To change text size or languages, select Menu > View. If you want to add the address of the sender to your contact list, select the address in the header. Tap Save to save the address in the address book on your mobile phone. You can either create a new contact or update an existing contact. When you create a new contact, the field is populated with the address. Tap Save. When you opt to update an existing contact, select the contact from the list. The field is populated with the address. Tap Save. To exit, tap the X in the top right corner to return to the status screen. To return to the inbox, click OK. 26

27 An message can contain hotlinks such as a phone number, an address, or a web address. You can click on the hotlink provided in an message. Clicking on the phone number calls the number. Clicking on an address creates a new with the address. Clicking on a web address opens the mobile phone browser to the web address Viewing an HTML Vodafone Plus now supports display of HTML with fonts, colours, rich formatting, and embedded or external images. HTML is more visual than basic text and offers a richer viewing experience. To read an HTML 1. Open the message in your inbox. The appears as a truncated, plain text Tap the Download Now link to download the full message. Figure 25: HTML Image Security 3. The HTML elements download without the graphics. External images will appear as placeholders to protect you from any security risk of downloading external references (the behaviour in Microsoft Outlook is similar). To retrieve all external images and view all graphics in the HTML , tap the Internet pictures blocked link. 27

28 Figure 26: Download Internet Pictures 4. Tap the Download Internet pictures link. 28

29 Figure 27: HTML 5. The HTML features load. The scroll to the right, tap on the Tap to scroll right link. Use the scroll bars to navigate through the . You can reply to an HTML using the smart reply feature. For more information, see Section Replying to/forwarding an below. Note: If HTML is not available, the body text is displayed in plain text format. Note: Hotmail accounts do not currently support this feature Replying to/forwarding an When you reply to or forward an from your mobile phone, Vodafone Plus offers the convenience of a smart reply/smart forward. This means that text you enter on your mobile phone is added to a full copy of the from your mailbox before the reply/forward is sent to the recipients. If you are viewing a truncated message, you do not need to download the full message to your phone and then reply or forward everything from your phone over the air back to the server. Instead you can send a quick reply or forward from your phone and Vodafone Plus will automatically create the outbound message by appending the equivalent server copy of the message direct from your mailbox with all attachments and full HTML or plain text format. This means your recipients will receive the full message with all its parts even if you only sent a minor part of this message from your mobile phone. To forward or reply to an you are reading: 1. Select Menu > Reply or Menu > Forward. 2. Choose whether you want to reply to the sender, to all recipients, or forward the message. 29

30 3. A new message, which includes the original message, appears. Use the keyboard to type your message. You can also edit the original message by tapping the Edit Sender s message link. 4. To add an address to the , scroll up to the To: field and tap to place the curser in the To: field. 5. Select Menu > Add recipient. 6. Select a recipient from your contact list or enter the name in the search field to find the contact. The contact is added to the To: field. If a contact has more than one address, scroll through the list and select the address you want to use. The address is added to the To: field. To add a Cc, position the cursor so that it is in the Cc: field. Use the same procedure to add an address. If you want to include Bcc:, position the cursor in the Bcc: field and use the same procedure to add an address. 7. To set the importance of the , select Options > Importance. You can set the importance as Low, Normal (default), or High. 8. If you need to save the message, tap Menu > Save to Drafts. 9. After you have typed your message, tap Send Composing new s To compose a new 1. Go to Menu > New. A blank message appears. 2. Add a recipient in the To: field by selecting Menu > Add Recipient. Select a recipient s from your contact list or from the search field. The field is populated. You can also add Cc: and Bcc: in the same way. 3. Enter the Subject and the body of the If you need to save the , select Menu > Save to Drafts. To delete the message, select Menu > Cancel Message. 5. To send the , tap Send Working with attachments Using Vodafone Plus, you can selectively download attachments to your mobile phone one by one. Downloaded attachments can be saved on your mobile phone. To view an attachment, your phone must be able to display the attachment type, either through a native phone capability such as the Picture Viewer or through bundled software applications such as Microsoft Word or Adobe Acrobat Reader. NOTE: Some file types require installation of 3 rd party add-on software before the attachment can be viewed on your mobile phone. If the software is installed on the mobile phone, the attachment will display. If not, a question mark appears to the left of the attachment name and the attachment will not open. You need to download the appropriate software onto your mobile phone in order to view the attachment. Alternatively, you can also transfer the file from your mobile phone to your PC and view it there instead. Refer to the manual that came with your mobile phone for further information about downloading 3 rd party add-on software or transferring information to your PC. 30

31 When you receive a message that contains attachments, the attachment icon (an envelope with a paper clip) appears next to the message. To download an attachment: 1. Open the message that contains the attachment. 2. Tap the name of the file at the top of the Tap Yes to download the attachment. 4. A green arrow appears on the attachment icon. When the green arrow disappears, the file is downloaded to the mobile phone. 5. To view your attachment, tap on the attachment. A list of downloaded files appears. Tap the file you want to open. Alternatively, go to Start > File Explorer and navigate to the folder where you saved the attachment Sending an with an attachment 1. Open the and reply, or open a new Select Menu > Insert. You can insert a picture, voice note, or file. Figure 28: Select Attachment Type 3. A list of the selected file type present on the mobile phone appears. If you need to navigate to another folder, tap the pull down tap at the top of the screen. Select the folder the attachment is located in. 4. Scroll through and select the file you want to attach. The Adding Attachment progress bar displays. 5. The attachment appears in the . Compose the and select Send. 31

32 4.3.7 Adding an signature You can create an signature to add to the end of the you send. To add a signature: 1. Open the mailbox. 2. Select Menu > Tools > Options. The Messaging Options screen appears. 3. Tap Signatures. The Signature screen appears. Figure 29: Signatures Screen 4. Select the account from the pulldown tab. 5. Enter your signature in the text box. 6. To include the signature with the associated account, make sure the Use signature with this account option is ticked. To include the signature for s that you reply and forward, make sure the Use when replying and forwarding option is ticked. 7. When finished, tap Ok in the top right corner to close the screen. Tap Ok in the Options screen to return to the mailbox Restoring Vodafone Plus services to a new mobile phone If you are using Vodafone Plus and want to transfer the service to your new mobile phone, you can easily transfer your mailbox information to your new mobile phone. 1. Install Vodafone Plus and set up the mailboxes as described in the procedures below. 2. Transfer your SIM card from the first mobile phone to your other mobile phone. 32

33 3. Click on the Vodafone Plus icon. 4. When you connect to the service, you are prompted to enter your password for each of the mailboxes you have set up. As soon as you enter your password for each mailbox, a mailbox is created and activated. 5. Vodafone Plus automatically connects to deliver messages and PIM updates. 5 Working with Exchange and PIM Data The following sections describe features available in your Microsoft Exchange account powered by Vodafone Plus. 5.1 Global Address List You can look up an Exchange contact in the Global Address List (GAL) at any time to view a contact s name, phone number, and address. Note that the address books of your other accounts also appear in the Contact Lookup list. Only the Global Address List accesses the company contact list in your Microsoft Exchange account. Before you can access the GAL, you need to activate a Microsoft Exchange mailbox and enable PIM data synchronisation between Microsoft Exchange and your mobile phone. For information about adding Microsoft Exchange PIM data to your mobile phone, see Section 3.1.2: How to add PIM data on page Select Lookup from the status screen. The Search screen appears. 2. Ensure that the Global Address List box contains a tick mark. Figure 30: Global Address List 33

34 3. Enter the contact information in the Search for field and tap Search. A list of contacts with matching names appears. Figure 31: Contact Entry 4. Highlight the desired contact and select Open to view more information about the contact. This usually includes and phone number. 5. You can opt to use the contact s information ( address), add the contact to your contact list on the mobile phone, or use the contact s information and then add to your contact list. Select Menu to access these options. You can access the GAL when composing an . To access the GAL from an message: 1. Open a new or reply to an in your Exchange mailbox. 2. Place the cursor in the To: field. 3. Tap Menu > Lookup. 4. Enter the name into the search field and ensure the Global Address List is selected. Tap Search. 5. Tap the name that matches the contact you want to send the to. 6. Highlight the address and tap Menu > Use Once to add the to the To: field. 7. Follow the above procedure to add more addresses. Tap Send to send the . 34

35 5.2 Calendar When using Vodafone Plus, you can access your Microsoft Exchange calendar on your mobile phone. When you receive a meeting notification in your Exchange account, you can view meeting details and accept the meeting. The mobile phone calendar synchronises with your Exchange account to ensure that the calendar on your mobile phone is always up to date. Calendar entries for 90 days in the future and 14 days in the past are included. Figure 32: Calendar Entry Viewing your calendar When you open your calendar, you can view your meeting schedule. The current viewing mode is indicated in the lower left corner. The view options are Day, Week, Month, Year, and Agenda (default view). Tap Day, Week, Month, Year, or Agenda to change your calendar view. You can use the settings feature of your mobile phone to set a tone alert to notify you when a meeting is about to take place. Tap an appointment in the calendar to view more details Accepting a meeting request 1. Open the meeting request in your account. The meeting icon looks like a small calendar. 2. From the meeting invite, tap Accept to accept the meeting request. From the pop up menu, you can edit your response, send the response, or choose not to send the response. Tap OK. 3. When you accept a meeting, you can choose to send an immediate response, edit and then send the response, or send no response. 35

36 4. Optionally, you can tentatively accept the invitation, decline the invitation, suggest a new time, or reply to the sender. Tap Menu to select your response. 5. The meeting will appear in your calendar. Calendar updates to your mobile phone will synchronise and appear in your Exchange Calendar Adding a new appointment 1. Tap Calendar in the Status screen. 2. Tap Menu > New Appointment. 3. Enter the appointment information into the fields. This includes the subject of the meeting, location, time, occurrence, and reminder. 4. Tap OK at the top right of the screen. The meeting appears in your calendar. 5.3 Task list You can use Vodafone Plus to access your Exchange task list. To work with your tasks, select Tasks from the Status screen. Figure 33: Task List If you have combined your task list with your Exchange Account with the tasks already present in your mobile phone, the tasks from both your Exchange account and your mobile phone appear. To add a new task, select Menu > New Task. Enter the details into the various fields. The various pull down tabs allow you to set priority, due dates, and reminders. When complete, tap OK in the top right corner. The new task appears in the Tasks screen. 36

37 To view details about a task, tap the task. You can view due dates, priority and other information. Tap Edit to enter more details about the task. To mark a task as complete, tap the check box to place a check mark. You can also tap Complete. Tap Activate to make a selected task active. The task is now an item that needs to be completed. To change the view, select Menu > Options. Options including setting a reminder, showing due dates, and the task entry bar. Tap Ok in the top right corner when you have finished setting the options. To delete a task, select Menu > Delete Task. Click Yes to verify that you want to delete the task. 6 Vodafone Plus Online Vodafone Plus Online is a web-based repository for storing data, such as your calendar and address book. Your mobile phone and Vodafone Plus Online are always in sync. You can update your address book and calendar from any web browser. Changes to Vodafone Plus Online will automatically appear on your mobile phone. If you switch mobile phones or lose your mobile phone, your information from Vodafone Plus Online is easily transferred to a new mobile phone. You can access Vodafone Plus Online from this web address (which is sent to you in the Welcome ): https:// plus.vodafone.ie Figure 34: Login Screen 37

38 When the Login screen loads, you are prompted for your mobile number and your system password (the default password is always set to the password of the first mailbox you activated on Vodafone Plus). Figure 35: Welcome Screen The Welcome screen displays the navigation links to access your contacts and calendar. You can also access your Vodafone Plus account settings. 38

39 6.1 My Contacts Use Vodafone Plus Online to easily manage your contacts. Figure 36: Contacts Screen Managing contacts You can add contacts from a selected account. Your mobile phone synchronises with Vodafone Plus Online and adds the contacts to your mobile phone. This section describes how to add a contact using Vodafone Plus Online. Icon Purpose My Contacts returns you to your contact list. 39

40 Import Contacts imports contacts from an service provider account to your mobile phone. See Section 6.1.2: Importing a contact below for more information. Add Contact adds a new contact to Vodafone Plus Online and your mobile phone. See 6.1.3: Adding a contact below for more information. Delete Contact deletes the selected contact(s) from Vodafone Plus Online and your mobile phone. See 6.1.4: Deleting a contact below for more information. Export Contacts exports a contact from your contact list to an service provider (Gmail or Hotmail) mailbox. See Section 6.1.5: Exporting contacts on page 40. Merge Contact allows you to combine contacts that are duplicates. See Section 6.1.7: Merging Contacts on page 41. Table 1: Contact Icons Importing a contact 1. Select the service provider mailbox you want to import contacts from. 2. Enter the password for the selected service provider account, and select the contacts to import. 3. The imported contacts are added to your contacts list and are synchronised to your mobile phone Adding a contact 1. Select My Contacts from the Welcome Screen. 2. To add a contact, click the icon. 3. Enter the contact details. The various tabs organize the information into Personal Information, Phone Numbers, Internet Address, and Postal Addresses 4. Click Save when finished. The contact is added to your contact list Deleting a contact Select the contact(s) in the list by placing a tick mark in the checkbox. Click the Delete Contacts icon Exporting contacts Use the Export Contacts feature to export a contact from one account to another selected account. When you log into your account, the exported contact appears in your contact list 1. Select contact(s) from your contact list by placing a tick in the checkbox. 2. Click the Export Contacts icon. 3. Select the account you want to export the contact to. 40

41 4. Enter your login information. 5. When the contact is exported, click OK to close the pop up box Editing contacts To edit a contact, select the contact from the list. Use the fields to edit contact details and click Save Merging Contacts Duplicate contacts may be created when you combine PIM data with contacts on your mobile phone. Use Merge Contacts to combine selected contacts together. To merge a contact: Figure 37: Select a Contact To Merge 1. Select a contact from your contact list by placing a tick mark in the box. (In the example above, there are two Jane Does that can be merged together.) 41

42 2. Click in the toolbar. The Select a contact to merge pop up box appears. Figure 38: Select a Contact To Merge 3. Select a contact to merge from the pop up list and click OK. 42

43 Figure 39: Address Book Cleaner 4. In the Address Book Cleaner, use the radio buttons to select the information you want to combine into one contact. 5. Click Save. The duplicate contacts are merged into one contact. The contact entry is updated in Vodafone Plus Online and the contact data is updated on your mobile phone. 43

44 6.2 My Calendar The calendar allows you to manage your appointments. You can add, edit, or delete an event. Figure 40: Calendar Screen The calendar displays events for the current week. To view more details about an event, click the link. Clicking the event link also allows you to edit event details. To view past events, click the left arrow. To view future events, click the right arrow and the top of the week view. Click the + icon add an event. Enter event details into the Add Event screen and click Add Event. Click Today to view current calendar events. The calendar in the upper right corner allows you to navigate to a selected month. Use the arrows to navigate to the desired month. Select a day to view events for that day. 44

45 6.3 My Settings Figure 41: My Settings The Settings panel allows you to change your time zone and set a new password Timezone To select a new timezone, use the pull down tab to select the correct time zone and click Save. Your calendar is updated to the set timezone. When viewing the calendar information via Vodafone Plus Online, you can update the timezone to match the current timezone you are travelling in. For example, if you are travelling abroad to a different time zone, this will allow you to adapt the calendar view on Vodafone Plus Online to your current time. NOTE: Any calendar information viewed on your mobile phone will always be adapted to the time settings on your phone Password To change your Vodafone Plus Online password, type your current password and the new password in the appropriate fields. Click Save. 45

46 7 Special Functions and Settings The Vodafone Plus Menu, found on the Status screen, enables you to connect and disconnect the Vodafone Plus application and view and interact with various service-related messages. 7.1 Upgrade Periodically, new versions of the Vodafone Plus application for your mobile phone are released. When this occurs, upgrading is easy. As soon as a new software upgrade is available for your phone, Vodafone Plus presents a service message at the top of your Inbox or Status Screen called Upgrade Available or Upgrade Required. You can decide to accept or delay the upgrade until later. NOTE: If you delay the upgrade more than 3 times, the Service Message may disappear and you may have to manually request the upgrade by selecting Menu > Upgrade from the Status screen. You do not need to backup your or PIM data before upgrading. Just follow the upgrade instructions to install the latest version of Vodafone Plus. To perform a manual check if an upgrade is available, select Upgrade from the Options menu. 7.2 Connect and disconnect The Connect and Disconnect menu options control your connection status. This is a toggle switch with the active menu option appearing greyed out. To disconnect, tap the time underneath Connected in the Status screen. Tap Disconnect and confirm that you want to disconnect. To reconnect to Vodafone Plus, tap the time underneath Disconnected in the Status screen. Confirm that you want to connect. 7.3 Managing mailboxes If you need to change the password for a particular mailbox, highlight the mailbox in the Status screen. Select Menu > Mailboxes > Edit Mailbox. Enter the account name (optional) and the new password in the Password field. Tap Login when complete. If you need to delete a mailbox from your mobile phone, highlight the mailbox in the Status screen. Select Menu > Mailboxes > Delete Mailbox. Confirm that you want to delete the selected mailbox. Note that this does not delete your account. 7.4 Settings The Settings menu options set your connection schedule and set the message limits for each of your Inboxes Connection schedule When you enable the Connection Schedule, you can specify when Vodafone Plus is enabled and sending and PIM data to and from your mobile phone. 46

47 Figure 42: Connection Schedule 1. Select Menu > Settings > Connection Schedule to activate the function. 2. Check the Enable Schedule box. 3. Set the start and end times to confirm when Vodafone Plus will be operational. You have the option to set Vodafone Plus to run Monday through Friday, everyday, or on a custom set of days. 4. Once you have set up your preferred schedule, click OK to activate the Connection Schedule Message limit In order to preserve memory, you can set the limit for the number of s in each of your mailboxes. This limit applies to each mailbox you have. When the limit is reached, the oldest messages disappear from the list as new messages arrive. Messages are not deleted from your account. The maximum number of Inbox messages you can have in each mailbox is To change your message limit, go to Menu > Settings > Message Limit. Enter a number between 10 and 1000 in the box and tap ok. 8 Tips for Using Vodafone Plus The following are a few tips to help you get the best experience out of Vodafone Plus on your mobile phone. You can opt to receive alerts when new messages arrive, when a task is due, or when a meeting occurs. To select how you want to be notified when a new message comes in, select Start > Settings > Sounds & Notifications and select your option for New Message. You can have a ring tone play or set your mobile phone to vibrate when a new arrives. If you switch to a new mobile phone or lose your mobile phone, use Vodafone Plus Online to transfer your information to your new mobile phone. 47

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