1 B U I L T T 0 K E E P Y O U R B U S I N E S S M O V I N G Multi-OS Enterprise Mobility Management Perfectly balancing end-user and corporate needs
2 Enterprise mobility enables organizations to transform employee performance, mobilize business processes and deploy apps that improve productivity and enhance customer service. Employees are demanding a choice of devices and apps to use at work, and the growing acceptance of BYOD and personal use on corporate devices means Enterprise Mobility Management (EMM) is now an indispensable element of IT strategy. The need? An EMM solution that embraces today s mobile realities. Unified and proven to address the issues of device and application management and security for multi-platform, multiple device per user environments. The solution is BlackBerry Enterprise Service 10 (BES10). It helps business leaders to create value by empowering employees to be more productive and better equipped to serve customers. BES10 delivers comprehensive multi-platform management for ios, Android and BlackBerry devices. This enables organizations of all sizes to truly mobilize their business by delivering leading experiences across: User experience seamless access to secure corporate data, from company owned and BYOD devices, without restricting users' personal experience and privacy Device management comprehensive management and security controls across platforms from one unified console Information security built-in data leakage prevention (DLP) to isolate and prevent work data from leaking into personal channels App management & security centralized, fast and effective application deployment to a corporate app catalog with seamless management and security Where multiple devices, ownership models, applications and operating environments exist, BlackBerry Enterprise Service 10 perfectly balances end user and corporate needs to keep your business moving.
3 BlackBerry Enterprise Mobility Management Device Management Manage complex fleets of devices Full multi-platform device and app management (ios, Android and BlackBerry) Manages both corporate owned and personal owned (BYOD) devices together Meets the full range of management needs; from a standard level of administration up to the highest levels of control required for secure, government and regulated environments Manage devices and users from a single platform and management console ios, Android, BlackBerry Device Management User self-service portal. Fewer calls to IT, lower TCO, more power to users Security The gold standard for secure end-to-end mobility Satisfies a full range of security needs; from a basic level up to the high security and control needs of secure, government and regulated environments Security Applications Protection against data leakage and unauthorized devices accessing corporate assets Assures users of their privacy and freedom with Secure Work Space for ios and Android and BlackBerry Balance End-to-end encryption provides protection against possible interception Single outbound port for all communications, no need for additional VPNs Secure corporate data and applications on personal BYOD devices Regulated-level EMM controls enable full compliance for regulated environments Applications Fast and effective centralized app deployment and management across all managed devices Deploy, manage and monitor apps across all managed devices from one unified BES10 console Mandatory or optional publishing of public apps to a corporate app storefront Enterprise apps can be secured and made available for instant access in the device Work Space on ios, Android and BlackBerry devices Built-in secure connectivity ensures a seamless connection to behind-the-firewall systems without the need for additional VPN solutions Users maintain the ability and privacy to download and use personal apps Dashboards and reporting provide simple ongoing application lifecycle management and compliance across all managed devices
4 Satisfying both user and corporate needs without compromise Secure Work Space for ios and Android Secure Work Space is a containerization, applicationwrapping and secure connectivity option that delivers a higher level of control and security to ios and Android devices, all managed through the BES10 administration console. Managed applications are secured and separated from personal apps and data, providing an integrated , calendar and contacts app, an enterprise-level secure browser and secure document viewing and editing with Documents To Go. User authentication is required to access secure apps and work data cannot be shared outside the Secure Work Space. The trusted BlackBerry security model provides built-in secure connectivity for all enterprise apps deployed to the Secure Work Space no VPN needed. Satisfying both user and corporate needs without compromise BES10 enables the seamless separation of work and personal content on corporate-owned and BYOD devices to satisfy both user and corporate needs without compromising on either. Managed through a single administration console, you can empower mobile employees with easy and secure access to work content such as , documents and intranet, as well as approved apps, without impacting their personal use and privacy. Work data is password protected and secured through a single, secure connectivity model across all managed devices. Data Leakage Prevention (DLP) isolates work content and prevents it from leaking into personal channels.
5 BlackBerry keeps your business moving, supporting the full spectrum of Enterprise Mobility BlackBerry Enterprise Service 10 BES10 is a unified multi-platform device, application and content management platform with integrated security and connectivity enabling effective management of complex fleets of mobile devices. ios and Android devices BlackBerry Enterprise Service 10 Centralized and unified management BlackBerry 10 smartphones Personal owned/byod and Corporate deployed BlackBerry Enterprise Support BlackBerry OS smartphones Underpinning BES10, the trusted BlackBerry Secure Infrastructure enables seamless connections between mobile end points and corporate, behind-the-firewall, systems and services. BlackBerry secure infrastructure With Secure Work Space to secure and manage content and apps on ios and Android devices, and BlackBerry Balance for BlackBerry devices, simply separate work and personal data and use while preserving the end users experience and privacy. BES10 caters to the full range of Enterprise Mobility Management needs Full Enterprise Mobility Management Comprehensive device and application management for ios, Android and BlackBerry devices Regulated level Enterprise Mobility Management Granular security and controls for ios, Android and BlackBerry devices in secure, government and regulated environments (delivered through the Secure Work Space option for ios and Android ) You can also use BES10 to manage existing BlackBerry Enterprise Server or BlackBerry Enterprise Server Express environments. BlackBerry Care Support is included as standard when you deploy BES10. 1 Mobile Application Management BES10 delivers comprehensive multi-platform application deployment and management to truly mobilize your workforce. Deploy and easily manage and curate a corporate app storefront on all managed devices Required or optional publishing of public apps from the App Store, Google Play and BlackBerry World Securely deploy an unlimited number of enterprise apps to the Secure Work Space on ios and Android devices and to BlackBerry World for Work on BlackBerry 10 devices Multi-platform secure connectivity enables a built-in connection to behind-the-firewall systems no VPNs needed Protect users ability to download and use personal apps with complete privacy Powerful ongoing application lifecycle management and compliance is enabled through centralized dashboards and reporting within the BES10 administration console 1 Deployment includes installation of BES10 v10.1 or later server software and purchase of BES10 annual Client Access Licenses
6 Get BES10 Ready Getting up and running with BES10 is fast and straightforward. Importantly, it works with your existing BlackBerry Enterprise Server infrastructure. Step 1: Download BlackBerry Enterprise Service 10 for free at BES10.com Step 2: Transfer existing BlackBerry Enterprise Server Client Access Licenses (CAL) to BES10 CALs for managing BlackBerry 10 devices at no additional cost. Go to blackberry.com/bes10ready Purchase new BES10 CALs for additional ios, Android and BlackBerry devices from your preferred partner. Step 3: Connect new ios, Android and BlackBerry 10 devices to BES10. You can continue to manage existing BlackBerry OS devices connected to BlackBerry Enterprise Server and above, alongside ios, Android and BlackBerry 10 devices, through the centralized BES10 adminstration console. BlackBerry Enterprise Support Included as standard when you deploy BES10 1 Support is a key component of your Enterprise Mobility Management strategy. Implementing BES10 is easier than ever, but having a strategic support partner is still essential to assist you in delivering your mobility objectives. BlackBerry Support offers a unique blend of technical expertise, rapid issue resolution and proactive, relationship-based support to help you realize the full potential of your BES10 multi-platform management infrastructure. BlackBerry Care Support is included as standard when you deploy BES10, providing electronic access to BlackBerry experts for 2 Named Contacts, with a next business day response, as well as access to training, productivity and diagnostic tools. Optional services and higher levels of support are available to tailor a solution that delivers the exact level of technical expertise, assistance, response and guaranteed resolution time that your business requires. BlackBerry.com/btss Built to keep your business moving: Built to keep your business moving: BlackBerry.com/business Screen images simulated. 1 Deployment includes installation of BES10 v10.1 or later server software and purchase of BES10 annual Client Access Licenses ios is a registered trademark of Cisco Systems, Inc. and/or its affiliates in the U.S. and certain other countries. ios is used under license by Apple Inc. Apple Inc does not sponsor, authorize or endorse this brochure. Android is a trademark of Google Inc. which does not sponsor, authorize or endorse this brochure 2013 BlackBerry. All rights reserved. BlackBerry and related trademarks, names and logos are the property of BlackBerry Limited and are registered and/or used in the U.S. and countries around the world.
BlackBerry Technical Support Services Your strategic support partner Support matters With mobile solutions increasingly driving essential business functions, even the smallest amount of downtime has the
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