Prospectus

Transcription

1 Prospectus

2 CloudNet Career Solutions Programme Course Overview CORPORATE- Corporate English & CRM Solutions Communication is one of the keys to globalization. English communication is a connecting link between countries across the globe. Evidently, demand for excellent English communication is on the rise. With the Internet reaching out to every noon and corner of the world, the individual boundaries of countries have been merged into one. Multinational Corporations operating in different language-speaking parts of the world are increasingly relying on English as the sole medium of business communication on the international front. Knowing corporate English helps to acquire professional communication skills. CLOUDNET offers English communication programs tailored to individual needs and professional requirements. Be it telephonic interview, telephonic training, project work or presentation, CloudNet English learning programs are focused on business communication, corporate management, customer relationship and overall management knowledge. With our international English courses, fresh graduates can acquire English speaking proficiency and professionals can brush up their English communication skills. They can present themselves as employable in their chosen sectors. CloudNet India offers a number of English communication programs both for students and working executives. CloudNet Corporate Pro is an all-in-one English communication solution for everyone at beginners and advanced levels. The program incorporates aptitude development, body language improvement, presentation skill development and management skill development. It enables our trainees to participate in seminars, conferences, meetings and presentations. CRM Corporate Skill Management Skill Enterprise English Skill CloudNet Certification

3 Corporate English Customer Relationship Management Advance English Programme Performance Management Team Management Strategy Management CLOUDNET CORPORATE-Pro Enterprise English & Corporate Programme CloudNet CORPORATE PRO Duration 12 Months Eligibility 10+2/ Graduate any stream Placement 3 years dedicated, Life time e-placement Support* CloudNet CORPORATE-Asso. (6 Months) CloudNet CORPORATE PRO (12 Months) Semester I Computer Skill : MS Office Grammer Skill Adv. English Skill Ent. English Skill Corp. English Skill Semester II Business Skill Leadership Skill Team Management Perfomance Management Strategy Tools Customer Relationship Management

4 Semester - I CloudNet CORPORATE-Asso. (6 Months) Grammer Skill CORPORATE- Corporate English & CRM Solutions Basic Grammar Parts of Speech, Article, Preposition, Tense etc Word Bank - Vocabulary with Pronunciation and Usage Comprehension - Small Story with Questions Situation Based Day to Day Life Conversation Business English - Letter Writing, Resume Interview Skills, Mock Interview Session Classroom Activity Adv. English Skill Introduction to Basic English Speech Characteristics of Sound. Pronunciation s from Specially Formulated Rhythm Drill Reading with Correct Accent. Perfecting Conversational Skills Related to Daily Life Effective Use of New Expressions to Increase Fluency & Confidence Note on Sophisticated Way of Expression. Developing Interest in Literature Emphasis on Colloquial English Modern Idioms and their Usage. Drills in Basic Grammar Business Communication Practical Written English for the Modern Business World Up-to Date Business Terms & Letters Developing Skill in Mastering Different Communicative Functions through Interactive Group Activities - Like Impromptu, Debate, Extempore, Group Discussion etc. Expressing Views on Current Affairs Interview Skills Ent. English Skill Basics of Public Speaking Development of Presentation Skills. Guidelines to Systematic Steps for Preparing Speech. Overcoming Inhibition in Speech. Expressing Ideas on Current Affairs Clearly and Precisely. Group Discussions, Inter Class Seminar Sessions. Introduction to English as a Business Language. Written Aspects of Business English - Guidelines for Effective Job Application and C.V. / Resume Writing. Guidelines for Interviews - Dealing with Interview Questions. Personality Development, Body Language, Interview Etiquettes. Mock Interview Sessions. Corp. English Skill Introduction to Corporate English Speech Business Communication Group Discussion Telephonic Conversation Interview Skills Mock Interview Body Language & attitude Final Preparation for Enterprise

5 Semester - II CloudNet CORPORATE Pro. (12 Months) Business Skill Business Correspondence Business Writing Telephoning Presentation Skills Voice quality Managing Successful meetings Negotiating Socialising across cultures Finance Real estate Human Resources Leadership Skill CORPORATE- Corporate English & CRM Solutions General Leadership Leadership Basics Leadership Styles Emotional Intelligence Becoming a Leader Young and Future Leaders Crisis and Contingency Planning Team Management Management Skills Improving Team Effectiveness Team Dynamics Effective Recruitment Developing Your Team Coaching Your Team Motivating Your Team Rewarding and Engaging Your Team Perfomance Management Delegating Effectively Managing Diffident Group of Workers Managing Different Groups of Team Managing Around the World Difficult Management Situations Historical Management Theories Strategy Tools Core Strategy Tools Competitive Advantage Strategic Options Organization Design Strategic Prioritization Executing Strategy Sourcing and Purchasing Strategy Marketing Strategy Manufacturing and Operations Quality Strategy Customer Relationship Management Introduction to CRM Customer and Customer Strategy Customer Centric Enterprise (CCE) Customer Lifecycle Management Operational CRM Analytical CRM Collaborative CRM CRM Project Management Building a Business Case for CRM e-crm CRM in Various Industries Data Mining and CRM Customer Profitability Analysis Implementing CRM CRM Tools CRM Case Studies

6 Cloudnet Institute of Information Technology (P) Limited Regd. & Corp. Office : 66D, Swami Vivekananda Rd. (Taki Rd.), SBI Building 3rd Floor, Barasat, Kolkata , INDIA HelpLine : / info@cloudnetindia.com