Tourism, Travel and Events. Consultation Feedback Report

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1 Tourism, Travel and Events Consultation Feedback Report August 2013

2 2013 Copyright Board of Studies NSW for and on behalf of the Crown in right of the State of New South Wales. This document contains Material prepared by the Board of Studies NSW for and on behalf of the State of New South Wales. The Material is protected by Crown copyright. All rights reserved. No part of the Material may be reproduced in Australia or in any other country by any process, electronic or otherwise, in any material form or transmitted to any other person or stored electronically in any form without the prior written permission of the Board of Studies NSW, except as permitted by the Copyright Act School students in NSW and teachers in schools in NSW may copy reasonable portions of the Material for the purposes of bona fide research or study. Teachers in schools in NSW may make multiple copies, where appropriate, of sections of the HSC papers for classroom use under the provisions of the school s Copyright Agency Limited (CAL) licence. When you access the Material you agree: to use the Material for information purposes only to reproduce a single copy for personal bona fide study use only and not to reproduce any major extract or the entire Material without the prior permission of the Board of Studies NSW to acknowledge that the Material is provided by the Board of Studies NSW not to make any charge for providing the Material or any part of the Material to another person or in any way make commercial use of the Material without the prior written consent of the Board of Studies NSW and payment of the appropriate copyright fee to include this copyright notice in any copy made not to modify the Material or any part of the Material without the express prior written permission of the Board of Studies NSW. The Material may contain third-party copyright materials such as photos, diagrams, quotations, cartoons and artworks. These materials are protected by Australian and international copyright laws and may not be reproduced or transmitted in any format without the copyright owner s specific permission. Unauthorised reproduction, transmission or commercial use of such copyright materials may result in prosecution. The Board of Studies has made all reasonable attempts to locate owners of third-party copyright material and invites anyone from whom permission has not been sought to contact the Copyright Officer, ph (02) , fax (02) Published by Board of Studies NSW GPO Box 5300 Sydney NSW 2001 Australia Tel: (02) Fax: (02) Internet:

3 Contents Executive Summary... 4 Background... 6 Feedback from consultation and response/actions taken... 7 Appendix 1 Profile of consultation participants and responses A1 Profile of Video/telephone conference participants A2 Profile of survey responses A3 Quantitative analysis of survey responses... 19

4 Executive Summary Tourism, Travel and Events Consultation Feedback Report The Board of Studies NSW has revised the Stage 6 Tourism and Events Curriculum Framework. This is the result of the release of the new national SIT12 Tourism, Travel and Hospitality Training Package in January An industry curriculum committee (ICC) was convened to provide advice to project officers during the development of the revised Tourism, Travel and Events Curriculum Framework. The Tourism and Events ICC represented the views and interests of key stakeholders including industry, training, university and school systems, and considered matters of curriculum, assessment and implementation. Proposals were set out in the Tourism and Events Scoping Paper. Feedback was invited from stakeholders during the period 25 March to 12 April Comments received were used to inform the development of the draft syllabus for the revised Framework. A second phase of public consultation on the final draft syllabus, including HSC Content, was conducted from 17 to 28 June This provided the opportunity for stakeholders to comment on key changes that had been made since the initial consultation, and to give feedback on the scope of the HSC Content. Also during this period, the HSC Content was refined and validated by practitioners with current industry expertise. A range of key stakeholders was represented in both the initial and final phases of consultation. This included teachers from government schools, non-government schools and TAFE NSW, work placement service providers, industry and Registered Training Organisations (RTOs). The revised Stage 6 Tourism, Travel and Events Curriculum Framework follows the new format for industry curriculum frameworks. HSC Content is now organised into focus areas. Each focus area describes the scope of learning for the HSC which has been drawn from the associated unit(s) of competency. Stakeholders felt this change was an improvement on the former syllabus format. The revised Tourism, Travel and Events Curriculum Framework will provide pathways to the following VET qualifications: SIT30112 Certificate III in Tourism SIT30612 Certificate III in Events Statement of Attainment towards SIT31312 Certificate III in Travel. The majority of stakeholders thought that the qualifications identified for study by school students through the Framework were appropriate and had the capacity to meet the differing needs of cohorts of school students across the state. There was a query from the initial consultation regarding the appropriateness of including a Statement of Attainment towards SIT31312 Certificate III in Travel pathway in the revised Framework. The Tourism and Events ICC advised it was a legitimate pathway for students and supported its inclusion. The revised Tourism, Travel and Events Curriculum Framework will include the following HSC courses: Tourism, Travel and Events (120 HSC indicative hours) Tourism, Travel and Events (240 HSC indicative hours). Participants and the Tourism and Events ICC were supportive of the courses proposed. 4

5 Students doing the 240-hour course will undertake six HSC focus areas five mandatory HSC focus areas and one HSC stream focus area. The proposed mandatory HSC focus areas Australian destinations, Safety, Sustainability, Working in the industry and Working with customers together with their associated units of competency were supported by the majority of stakeholders. The Tourism, Travel and Events 240-hour course will include two HSC streams Tourism and Travel and Events. The stream model is not new to this Framework. Streams are designed to allow flexibility in the potential areas of study within the course and allow the HSC examination to cover specialised areas that more fully characterise the learning undertaken in the course. The revised Tourism, Travel and Events Curriculum Framework contains an HSC elective pool which lists units of competency which are suitable for school students to undertake from the targeted Certificate III qualifications. Mandatory HSC work placement requirements have been assigned to courses within the revised Tourism, Travel and Events Curriculum Framework. The Tourism and Travel ICC supported the minimum hours as proposed. A minor change to the Tourism, Travel and Events HSC examination specifications was supported by participants and the Tourism and Events ICC. SIT20112 Certificate II in Tourism will be available through a Stage 6 Board Endorsed VET course (VET BEC). Most consultation participants and the Tourism and Events ICC were in favour of the proposed Stage 6 VET BEC. In October 2013, version 2 of the SIT12 Tourism, Travel and Hospitality Training Package was released and the revised Stage 6 Tourism, Travel and Events Curriculum Framework is based on this version. 5

6 Background A new national SIT12 Tourism, Travel and Hospitality Training Package was released on 18 January In response to the new Training Package, the Board of Studies undertook a major revision of its Stage 6 Tourism and Events Curriculum Framework and proposed a new Board Endorsed VET course (VET BEC) for Stage 6. The Tourism and Events Scoping Paper which included AQF VET qualification pathways and HSC course structures proposed for inclusion in the revised Framework was available for comment over the period 25 March to 12 April The scoping paper (including illustrative course planning samples for Certificate III qualifications), a qualification overview document and a consultation survey were available electronically via the Board s website. The following areas were the focus for consultation: AQF VET qualification pathways proposed for inclusion: SIT30112 Certificate III in Tourism SIT30612 Certificate III in Events Statement of Attainment towards SIT31312 Certificate III in Travel proposed HSC courses: Tourism and Events (120 HSC indicative hours) Tourism and Events (240 HSC indicative hours) (in relation to listed criteria) appropriateness of the proposed: HSC mandatory focus areas and associated units of competency for the 240-hour course HSC stream focus areas and associated units of competency for the 240-hour course HSC elective units of competency mandatory work placement requirements for each HSC course HSC examination specifications proposal for a Stage 6 Tourism VET BEC leading to SIT20112 Certificate II in Tourism. During the initial consultation process, stakeholders were able to engage through a variety of forums including three video/telephone conferences. Stakeholders were also able to undertake an online survey. In this consultation: 13 written responses (12 surveys and one ) were received from individuals and groups 13 people attended video/telephone conferences. The TAFE NSW Tourism and Events Project Advisory Group also provided comment during its April meeting. This group includes TAFE NSW program managers and head teachers. Refer to Appendix 1 for the profiles of consultation participants and responses. A second phase of public consultation on the final draft syllabus, including HSC Content, was conducted from 17 to 28 June This provided the opportunity for stakeholders to comment on key changes that had been made since the initial consultation, and to give feedback on the scope of the HSC Content (including content specifics, ordering and depth). Key changes to the syllabus following consultation included moving SITXEVT301 Access information on event operations from the HSC mandatory focus area Working in the industry to the HSC stream focus area Events. In this final consultation eight written responses were received four from individuals and four from groups. Also during this period, the HSC Content was refined and validated by practitioners with current industry expertise. 6

7 Feedback from consultation and response/actions taken AQF VET qualifications proposed for inclusion in the Framework It makes good sense to provide Certificate III qualifications to equip students to better deal with higher qualifications such as a Diploma or Advanced Diploma. Will provide industry relevance and more opportunity for students to gain entry to the industry. The inclusion of SIT30612 Certificate III in Events provides a terrific new opportunity for Events students to gain an industry relevant qualification. The proposed Certificate III qualification pathways are appropriate, especially given that the Certificate II can be achieved in less than 240 hours. Will the revised Framework lead to appropriate pathways for students post- HSC? Ensure that the qualifications and units of competency are the most appropriate and will provide students with opportunities post-hsc. Consider entry requirements for higher qualifications, for example SIT40212 Certificate IV in Travel and Tourism requires demonstrated tourism and travel industry knowledge, customer service and operational skills, either through formal assessment or relevant tourism and travel industry employment experience. T1, T2, T4, T5, T8, T9, T10, T11, T13, T15, T21, T22 T16 T17 The qualification pathways proposed for inclusion in the revised Tourism, Travel and Events Curriculum Framework provide students with a possible entry point to higher qualifications including: SIT40212 Certificate IV in Travel and Tourism SIT50112 Diploma of Travel and Tourism SIT50212 Diploma of Events. Why is SIT31312 Certificate III in Travel a Statement of Attainment only? T2 SIT31312 Certificate III in Travel requires 17 units of competency including 14 core units of competency. Remove the Statement of Attainment towards SIT31312 Certificate III in T17 Some of the core units of competency could not be achieved by Travel qualification pathway. The units of competency that students need to students within the likely HSC VET course delivery and work gain employment in the travel industry are not available in the Framework placement arrangements available. Significant time in the workplace SITTTSL308 Use a computerised reservations or operations system, is required to provide the necessary evidence to be deemed SITTTSL310 Construct normal international airfares and SITTTSL311 competent. Construct promotional international airfares. For example, SITTTSL308 Use a computerised reservations or SIT31312 Certificate III in Travel contains a number of units which require a T13 operations system requires access to specialised computerised systems and applies to frontline operations personnel who can 7

8 travel office environment (real or simulated) or at least access to industryspecific resources. Concerned that access to an appropriate environment and resources will not be available at many locations and, in particular, regional areas. Why has the revised Framework moved from a Certificate II to Certificate III qualification outcome? The Certificate II qualification should have been retained. Some schools will choose the Stage 6 VET BEC with the Certificate II outcome over the revised Framework. Course structures proposed for inclusion in the Framework Good choice. Suitable for delivery. Students are able to achieve a Certificate III in 240 hours. Excellent outcomes enabling entry into Diplomas for both Tourism and Events. Good packaging in terms of options, hours and outcomes. Course structures presented clearly. Discrepancy between the indicative hours allocated by the Board and the nominal hours determined by TAFE NSW. T12 T24 T24 T2, T4, T5, T9, T10, T11, T12, T14, T15, T16, T22 T22 8 operate with a level of independence under limited supervision. A Statement of Attainment is the most appropriate outcome for this qualification in the revised Framework. The Tourism and Events ICC support the inclusion of the SIT31312 pathway in the revised Framework. The current Tourism and Events Curriculum Framework includes pathways to both Certificate II and Certificate III. It is no longer feasible to include SIT20112 Certificate II in Tourism in the revised Framework. This qualification can be achieved in less than 240 HSC indicative hours. HSC indicative hours have a different purpose to nominal hours or delivery hours so are not necessarily the same. Units of competency drawn from Training Packages are not defined in terms of duration. The amount of time required by individual students to achieve competency will vary according to their aptitude and experience. Where a training program is designed for delivery by an RTO, the RTO will specify the length of the training program according to the

9 120 indicative hours course Happy to have the 120-hour course exit point. T13 delivery strategies and/or curriculum resources chosen. For the purposes of the HSC, courses must be described in terms of their HSC indicative hours. For this reason, HSC indicative hours for unit credit towards the HSC have been assigned to each unit of competency within the Tourism, Travel and Events Curriculum Framework. The HSC indicative hours recognise the level and standard of the unit of competency including the depth of content. It is emphasised that the assignment of HSC indicative hours does not imply that all students will fulfil all requirements of a unit of competency within these hours. RTOs may determine that additional or fewer hours are required for the achievement of particular competencies. However, this does not alter the HSC indicative hours allocated, only the delivery hours. Concerns regarding HSC indicative hours allocated to units of competency were raised only by a small number of participants during consultation. The qualification outcome for the 120-hour course should be a Statement of Attainment. T1, T3 The Tourism, Travel and Events (120 indicative hours) course provides a pathway to a Statement of Attainment towards: SIT30112 Certificate III in Tourism SIT30612 Certificate III in Events SIT31312 Certificate III in Travel. 240 indicative hours course The HSC streams are appropriate. There would need to be a consistent demand for each stream to remain viable. T16 The qualification outcome for the 240-hour course should be a Certificate III. T1, T3 The Tourism, Travel and Events (240 indicative hours) course provides a pathway to: 9

10 SIT30112 Certificate III in Tourism SIT30612 Certificate III in Events Statement of Attainment towards SIT31312 Certificate III in Travel. Allow students to do both streams would provide more content for the HSC examination. Difficult for teachers if students don t know which stream they want to do. Some classes will have both Tourism and Events students. T7, T13 For the Tourism, Travel and Events (240 indicative hours) course students are required to undertake six associated mandatory units of competency and three or four units of competency from one HSC stream. HSC elective units of competency can be selected from the HSC stream not already undertaken and/or the HSC elective pool, to bring course total to a minimum of 240 HSC indicative hours. HSC mandatory focus areas and associated units of competency The mandatory units of competency are a good choice. It is important that both Tourism and Travel and Events industries are featured. Students should understand the overlap between these industries. The mandatory units need to be taught across these related industries. Appropriate for all qualification pathways in the Framework. The mandatory units support the development of the required underpinning knowledge and skills for the tourism, travel and events industries. T3, T5,T8, T9, T10, T12, T15 The interrelationship between allied and related industries is required learning in the HSC mandatory focus area Working in the industry. Sustainability is included in many units of competency. Not needed as a separate unit. The syllabus should include advice for contextualising BSBSUS201A Participate in environmentally sustainable work practices. Industry-specific information from the old SITXENV001A Participate in environmentally sustainable work practices would be valuable to support delivery of the BSB sustainability unit. T4, T15 BSBSUS201A Participate in environmentally sustainable work practices is a listed elective unit of competency for all qualifications proposed for inclusion in the revised Tourism, Travel and Events Framework. The HSC mandatory focus area Sustainability addresses the context as it relates to the tourism, travel and events industries. The Tourism and Events ICC supports the inclusion of BSBSUS201A Participate in environmentally sustainable work practices as an associated mandatory unit of competency. 10

11 Concerned that students will be disadvantaged in the HSC examination because the two associated units of competency proposed for the HSC mandatory focus area Working in the industry are from two different qualifications (SITTIND201 Source and use information on the tourism and travel industry and SITXEVT301 Access information on event operations). SITXEVT301 Access information on event operations is relevant only if doing SIT30612 Certificate III in Events. BSBSUS201A Participate in environmentally sustainable work practices reduce HSC indicative hours from 15 to 10. SITTTSL302 Provide advice on Australian destinations increase HSC indicative hours from 25 to 30. SITXCOM201 Show social and cultural sensitivity increase HSC indicative hours from 10 to 15. Concern that not enough hours have been allocated to SITTIND201 Source and use information on the tourism and travel industry. T6 T13 T18 The Tourism, Travel and Events HSC examination will be based on the HSC Content (focus areas) and employability skills for the Certificate III qualifications in the revised Framework. While the HSC Content is developed from the underpinning knowledge and skills of the associated unit(s) of competency, the unit itself is not examined. SITXEVT301 Access information on event operations has been moved from the HSC mandatory focus area Working in the industry to the HSC stream focus area Events. Due to the significant overlap between SITXEVT301 and the associated mandatory unit of competency SITTIND201 Source and use information on the tourism and travel industry, the HSC indicative hours allocated to SITXEVT301 has been reduced from 20 to 5. This re-allocation of hours allows for contextualisation of the learning to the events industry. The HSC indicative hours assigned to each unit of competency recognise the level and standard of the unit of competency including the depth of content. Following the development of the HSC Content, HSC indicative hours for BSBSUS201A Participate in environmentally sustainable work practices, SITTTSL302 Provide advice on Australian destinations, SITXCOM201 Show social and cultural sensitivity and SITTIND201 Source and use information on the tourism and travel industry have been reviewed. The proposed hours are considered appropriate and remain unchanged. Content of the mandatory focus areas is limited and covered in other VET courses. The number of mandated units of competency (mandatory + stream) is high compared to other industry curriculum frameworks. T2, T16 While students may study the same or similar associated units of competency in other VET courses, the HSC Content in each focus area, is contextualised to the specific industry and its workplaces. The number of associated units of competency, both mandatory and stream depends on the Training Package and the qualification being 11

12 The mandatory focus areas are limited the HSC exam could become quite predictable in years to come. Add SITTTSL201 Operate an online information system and SITXCOM101 Source and present information as associated units of competency for the mandatory focus areas. T2 T2 undertaken. The Tourism and Events ICC support the inclusion of SITTTSL201 Operate an online information system as an HSC elective in the revised Framework. The Tourism and Events ICC noted that SITXCOM101 Source and present information is best placed as an elective in the Tourism Stage 6 VET BEC rather than the revised Framework. Tourism and Travel HSC stream focus area and associated units of competency The Tourism HSC stream has worked successfully in the past both for AQF VET qualification and HSC purposes. The units of competency are fundamental to a tourism and travel pathway and should remain. Discrepancy between TAFE nominal hours and BOS indicative hours for SITTTSL202 Access and interpret product information, SITTTSL303 Sell tourism products and services and SITTTSL304 Prepare quotations, pressure to tailor units to ensure TVET students are not disadvantaged. SITTTSL202 Access and interpret product information reduce HSC indicative hours from 20 to 15. SITTTSL303 Sell tourism products and services reduce HSC indicative hours from 20 to 15. T3 T15 T13 HSC indicative hours have a different purpose to nominal hours or delivery hours so are not necessarily the same. For the purposes of the HSC, courses must be described in terms of their HSC indicative hours. For this reason, HSC indicative hours for unit credit towards the HSC have been assigned to each unit of competency within the Tourism, Travel and Events Curriculum Framework. The HSC indicative hours recognise the level and standard of the unit of competency including the depth of content. Following the development of the HSC Content, HSC indicative hours for SITTTSL202 Access and interpret product information, SITTTSL303 Sell tourism products and services and SITTTSL304 Prepare quotations have been reviewed. The proposed hours are considered appropriate and remain unchanged. 12

13 Events HSC stream focus area and associated units of competency Great choices. Basic skill set that students need. Good, clear format. Appropriate for inclusion in the Framework. T1, T5, T8, T9 Remove SITXEVT304 Provide event staging support from the Events HSC stream because teachers are not trained. SITXEVT303 Coordinate on-site event registrations increase HSC indicative hours from 15 to 20. T13 The Tourism and Events ICC supports the inclusion of this unit of competency in the Framework. The HSC indicative hours assigned to each unit of competency recognise the level and standard of the unit of competency including the depth of content. Following the development of the HSC Content, HSC indicative hours for SITXEVT303 Coordinate on-site event registrations have been reviewed. The proposed hours are considered appropriate and remain unchanged. The associated units of competency for the Events HSC stream focus area don t lend themselves easily to an extended response exam question. SITXEVT302 Process and monitor event registrations and SITXEVT303 Coordinate on-site event registrations are repetitive/overlap. The units of competency for the Events HSC stream seem limited. Consider adding SITXCOM301 Address protocol requirements. T2, T4, T5 The HSC focus area Events will be examined in Section IV of the HSC examination paper structured extended response question. The HSC mandatory focus areas will be examined in Section III extended response question (Australian destinations, Safety, Sustainability, Working in the industry and Working with customers). The associated units of competency proposed for inclusion in the Events HSC stream have met the criteria for inclusion as associated units of competency enough underpinning knowledge to allow for the development of substantial HSC content, support HSC written examinations over a number of years and allow students to demonstrate the highest standards of achievement. SITXCOM301 Address protocol requirements is available for selection as an HSC elective. 13

14 HSC Content Consider adding the following regions to the HSC mandatory focus area Australian destinations: Queensland Far North Queensland, Whitsundays and Gold Coast Victoria Victorian alps and high country, Philip Island and Yarra Valley and Dandenong Ranges. Supportive of targeting the scope of Australian destinations. HSC elective pool Good range. Provide opportunity to tailor a good course. SITXCCS101 Provide information and assistance and SITXCOM101 Source and present information would be better placed in the Stage 6 VET BEC with the pathway to the Certificate II qualification recommend removal from the Framework s HSC elective pool. Concerned about Tour Operator electives related to driving vehicles and their suitability for school students TLIC1051A Operate commercial vehicle, TLIC2025A Operate four wheel drive vehicle and TLIC3042A Operate a coach/bus. T20, T23 T25 T1, T2,T3, T4, T10,T12 T17 T14 In response to consultation, and with the Tourism and Events ICC support, the scope of learning for the HSC mandatory focus area Australian destinations, has been amended to incorporate all feedback received (draft Syllabus, p 22). For HSC course purposes, students must study at least the listed Australian capital cities and regions. Registered Training Organisations (RTOs) may choose to cover additional regions and/or destinations, allowing students to draw on this information to answer HSC examination questions. The regions named in the scope of learning for the HSC mandatory focus area Australian destinations have been selected from those as defined by the relevant state/territory government tourism body. With Tourism and Events ICC support, SITXCCS101 Provide information and assistance and SITXCOM101 Source and present information have been removed from the revised Framework and added to the HSC elective pool of the Stage 6 VET BEC. TLIC1051A Operate commercial vehicle, TLIC2025A Operate four wheel drive vehicle and TLIC3042A Operate a coach/bus are not proposed for inclusion in the revised Framework. 14

15 To facilitate pathways to higher qualifications from the SIT12 Training Package post-school, consider including the following units of competency as HSC electives in the revised Framework: SITXCCS401 Enhance the customer service experience SITTTSL308 Use computerised reservations or operations system. Add SITXCCS401 Enhance the customer service experience as an HSC elective. TAFE NSW has included this as an additional unit for Certificate III qualifications to support students wishing to proceed to a Diploma. T17 T22, T25 The Tourism and Events ICC did not support the inclusion of SITTTSL308 Use computerised reservations or operations system or SITXCCS401 Enhance the customer service experience in the HSC elective pool as they could not be achieved by students within the likely VET course delivery and work placement arrangements available. Query inclusion of the following units of competency in the revised Framework: Provide financial transactions all industries use computer systems to do financial transactions and not all students do mathematics at school Apply first aid don t see the relevance Provide lost and found services don t see the relevance Handle physical elements during bump in/bump out hard to resource at all delivery sites. T13, T14 The Tourism and Events ICC confirmed the following units of competency were appropriate for inclusion as HSC electives in the revised Tourism, Travel and Events Framework: SITXFIN201 Process financial transactions HLTAID003 Provide first aid SITXCCS301 Provide lost and found services CUETGE15B Handle physical elements during bump-in/ bumpout. Work placement Minimum mandatory requirements for work placement Hours are appropriate. Consistent with other VET courses. Work placement allows students to connect classroom training to work experience. Work placement engages students in their learning. T8, T9,T11, T15, T16 Work placement is vital but difficult to source. Year 12 are difficult to motivate in regards to work placement. Need to ensure that Tourism students have a placement in Tourism and Events students have a placement in Events. T2, T19 T19 T4 There has been broad in-principle support during consultation for the proposed minimum work placement hours. Work placement is a mandatory HSC course requirement for all industry curriculum frameworks. Minimum hours allocated to the 15

16 35 hours of work placement is sufficient for Certificate III. Current work placement hour requirements are too high. Too many work placements are boring and repetitive, as well as difficult to source. Work Placement Service Providers do not understand the Tourism industry. Nature of the Events industry does not lend itself to week or two-week placements. Work placement requirements need to have scope to use internal events. Appropriate placements for Events students under 18 years of age are difficult to source. T3, T5 revised Tourism, Travel and Events courses are appropriate for the industries and Certificate III qualification outcomes. T16 T3, T5 There are not enough work placements available. T1, T6, T7, T8, T10, T13 Could incorporate strategies to involve industry personnel and explore career pathways. Need to have option for structured simulation. Support option for 50% of the work placement in simulation. Reduce workplace hours to 20 and allow for simulated activities. HSC examination specifications T10 T1, T6, T7, T8, T10, T14, T19, T25 T12 As with any Stage 6 course, course requirements should be taken into consideration when making decisions to offer the course and when providing advice to any student regarding subject selection for the HSC. Before including any course from an industry curriculum framework in subject offerings in schools, the availability of suitable work placements should be taken into consideration. A range of flexible options are available for the implementation of work placement. These can include undertaking work placement over an extended period of time such as one day a week in addition to the more traditional one or two-week block release format. Local arrangements may vary depending on the availability of placements. It is up to RTOs to determine the most appropriate format and timing. The work placement requirements may be integrated into the course delivery as a part of the programming and delivery of a course or they may be undertaken as an additional component of a course program. Work placement brokers are available to liaise with schools/colleges/ RTOs in relation to their work placement requirements for students and coordinate/facilitate appropriate placements. A specific percentage of simulated work placement was not suggested in any documents published for consultation. Further information and advice on the implementation of work placement is available from the relevant school system. Examination specifications are appropriate. Very supportive. Current format works well. Allows students to demonstrate ability in specific study area. T4, T5, T6, T8, T9, T10, T11, T12, T15, T16 16

17 Sections I and II need to remain fairly generic. T3 The HSC examination specifications for the revised Framework vary slightly to the current format. Would like to have a stream question in Section II as well. Stream knowledge is not tested enough. Have stream questions in the short answer questions plus a question for each stream. Need more consultation on the exam. Event units don t lend themselves easily to an extended response exam question. Suggest one extended response for stream and two for core. T8, T10 T2, T10 T2, T5, T10 They have been revised to increase the proportion of questions that examines the HSC Content in the stream focus areas. The amendment includes a reduction of 5 marks in the short answer section (Section II) and an increase of 5 marks in the structured extended response questions where the HSC stream focus areas will be examined (Section IV). The HSC examination specifications are appropriate for the course. For the HSC examinable unit SITTTSL302 Provide advice on Australian destinations, it may be necessary to stipulate what Australian destinations should be studied. If specific Australian places are chosen for the HSC component, it is important to consider a variety of destinations and not just capital cities where regional students would be at a significant disadvantage. Stage 6 Tourism Board Endorsed VET course (180 indicative hours) Supported. Good there is no work placement required. Will provide excellent options for students looking at leaving school at the end of their study year. Will address local area demand. Could offer Events content in the form of electives which would be popular. T9 T1, T6, T10, T11, T12, T14, T15, T16 With the Tourism and Events ICC support, the scope of learning for the HSC mandatory focus area Australian destinations requires students study at least the listed Australian capital cities and regions. Registered Training Organisations (RTOs) may choose to cover additional regions and/or destinations allowing students to draw on this information to answer HSC examination questions. The regions named in the scope of learning for the HSC mandatory focus area Australian destinations have been selected from those as defined by the relevant state/territory government tourism body. 17

18 SIT20112 Certificate II Tourism 180-hour course may be appropriate for Stage 5. T7, T9 Students in Years 9 and 10 may access VET courses through two curriculum pathways: Stage 5 Board Endorsed VET courses, or early commencement of Stage 6 VET courses. Other TAFE NSW congratulates the Board on the improved layout and structure of this Curriculum Framework. T22 Teachers will need to be upgraded to Certificate III. T16 School systems and/or RTOs are responsible for the training and development of their teachers/trainers and implementation of Running Certificate II and Certificate III separately would complicate timetabling/resourcing in schools. T3, T5, T12, T13 courses. Increase the electives so that they align with 240-hour course. Can then have students studying both courses in same room/on same timetable. They will provide advice to teachers/trainers in regards to the retraining requirements and units of competency they are accredited to deliver following Board endorsement and Minister approval of the revised Tourism, Travel and Events Curriculum Framework. 18

19 Tourism and Events Consultation Feedback Report Appendix 1 Profile of consultation participants and responses A1 Profile of Video/telephone conference participants Three video/telephone conferences were conducted 1. Participant profiles are as follows: Total participants 13 Sydney metro 5 Regional 8 Government school 2 Non-government school 1 TAFE NSW 8 School system 2 A2 Profile of survey responses There were 12 responses to the Tourism and Events online consultation survey. Seven individual responses (five from TAFE NSW, one from a school and one from an RTO) and five group responses (three from TAFE NSW and two from school systems). One response was received from a school system. A3 Quantitative analysis of survey responses A3.1 HSC mandatory focus areas and associated units of competency for the 240 indicative hours course Participants were asked to indicate the appropriateness of the proposed HSC mandatory focus areas and associated units of competency to be studied by all students. Australian destination focus area SITTTSL302 Provide advice on Australian destinations Four video/telephone conferences were scheduled. One was cancelled as no registrations were received. 19

20 Tourism and Events Consultation Feedback Report Safety focus area SITXWHS101 Participate in safe work practices Sustainability focus area BSBSUS201A Participate in environmentally sustainable work practices Working in the industry focus area SITTIND201 Source and use information on the tourism and travel industry or SITXEVT301 Access information on event operations Working with customers focus area SITXCOM201 Show social and cultural sensitivity and SITXCCS303 Provide service to customers A3.2 HSC stream focus areas and associated units of competency for the 240 indicative hours course Participants were asked to indicate the appropriateness of the proposed mandatory units of competency for each stream focus area. Students choose one stream to study. 20

21 Tourism and Events Consultation Feedback Report Tourism and Travel stream focus area SITTTSL202 Access and interpret product information SITTTSL303 Sell tourism products and services SITTTSL304 Prepare quotations Events stream focus area SITXEVT302 Process and monitor event registrations SITXEVT303 Coordinate on-site event registrations SITXEVT304 Provide event staging support A3.3 Work placement The minimum work placement (35 hours) assigned to the 120 HSC indicative hours course is appropriate. Agree Unsure Disagree Nil response The minimum work placement (70 hours) assigned to the 240 HSC indicative hours course is appropriate. Agree Unsure Disagree Nil response

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