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1 of business, management and marketing Diploma of Events SIT50212 The information on this course guide is for Australian students only. This course is currently not available for overseas students. We are working on making this course available to students outside Australia in the near future. SIT50212 v2

2 At Open Colleges, we are passionate about helping people from all walks of life to achieve their aspirations and dreams. For more than 100 years, we have been opening opportunities for people across Australia. Today, Open Colleges is blazing a new trail in online education creating Australia s leader in next generation learning. Why study with Open Colleges? Freedom study where you want, when you want Our courses and learning materials have been designed specifically for online learning Our trainers and assessors are industry professionals with experience in supporting online students Our dedicated student support team is there to help you every step of the way Our virtual campus OpenSpace provides you with opportunities to interact with trainers and assessors, and students Many of our courses are nationally recognised and meet professional licensing or registration requirements. North Coast TAFE and Open Colleges In a first of its kind innovation, Open Colleges has now proudly partnered with one of the largest training providers in Australia, North Coast TAFE. Part of the TAFE NSW network, North Coast TAFE provides thousands of students with government accredited and nationally recognised training programs every year. Open Colleges students can now gain TAFE qualifications delivered via our innovative virtual campus Open Space, giving you the benefit of accessing a secure, interactive learning Paula environment Irvine which supports you in all elements of your study. Combine Head nationally of recognised Faculty TAFE credentials Business, with all the Management flexibility and accessibility and Services of learning through Open Colleges and study anytime, anywhere in Australia.

3 of business, management and marketing Diploma of Events SIT50212 Step into the exciting world of Events with this comprehensive and professional Diploma. Learn how to turn your love of organisation and planning into a dynamic and rewarding career, working with clients to create functional and innovative events. This Diploma will teach you the skills to develop event concepts and provide production and technical services to your client base. You ll learn how to direct an event, choose a venue, liaise with suppliers, manage a team, build business relationships and operate within the regulatory environment of the events industry. This course is offered in partnership with North Coast TAFE and is delivered online, so you can study at home and at your own pace. At the completion of this nationally recognised Diploma you could be organising events for your corporate employer or executing your skills at the event site itself. Start today to embark on the next step in your Events career with this highly sought after Diploma. COURSE DETAILS Course number Delivery method Course duration Assessments Qualification level Nationally recognised D0118 Online with work placement Maximum 24 months Short answer questions, project, written report, demonstration, case studies, portfolio of evidence, structured wokplace evidence. Diploma Yes Fee for service North Coast TAFE option awarded (provider number 90010) by: VET FEE-HELP TAFE NSW option awarded by: (provider number 91430) POTENTIAL JOBS > Conference coordinator > Event coordinator > Event planner > Event sales coordinator > Exhibitions coordinator > In-house meetings coordinator > Meetings coordinator > Venue coordinator

4 What you need to know about this course COURSE NUMBER D0118 How is the course delivered? This is an online course with a work placement. This means that you will complete your knowledge and skills development through online learning. You will also undertake a work placement. Work Placement allows you to practise and master practical skills and gain invaluable workplace experience and contacts. Students must complete Unit of Competency assessments as well as Workplace assessments to be deemed competent for Workplace Units. Work placement is mandatory and must be completed progessively through the course. Grades for these Units may only be issued upon completion of the course. What is online learning? OpenSpace is Open Colleges online campus. Through OpenSpace you will: > access your learning materials and assessments > undertake and upload assessments > engage with your trainer and assessor > participate in student forums > have the opportunity to find a study buddy > access your assessment grades and feedback > access the student support team > access the Gale Library. What are my study options? There are two different study options available for this course: Fee for service When you enrol in this course and choose the Fee for service option, you commit to completing the whole course, including the mandatory work placement of up to 400 hours (depending on the choice of electives). Work through the course at your own pace and receive your qualification when you complete the course. You ll receive the same quality Open Colleges education and your qualification will be awarded by North Coast TAFE. VET FEE-HELP If eligible, you can apply for VET FEE-HELP to help pay your fees for this course. You ll receive the same quality Open Colleges education and your qualification will be awarded by TAFE NSW. With the VET FEE-HELP option, you enrol in this course one Unit of Study at a time. This involves completing one Unit of Study and then re-enrolling into the next Unit of Study. Once you have completed all Units of Study in the course, including the mandatory work placement of up to 400 hours (depending on the choice of electives), you ll be awarded your qualification. For more information about VET FEE-HELP and TAFE NSW, visit the TAFE NSW website What learning materials are included with this course? Your learning materials are accessed through OpenSpace. These include: > short answers > project > written report > demonstration > case studies > portfolio of evidence > structured wokplace evidence You will also be provided with access to the textbook for this course: Events Management: For tourism, cultural, business and sporting events, 4nd edn, Pearson NSW. Additionaly, you will receive ecoach tutorial, which is an interactive tutorial developed by Futura which includes written texts, links to relevant internet resources learning activities and formative assessments.

5 What is work placement? Work placement is a structured learning program undertaken in a relevant workplace. It involves doing set tasks and activities over time under the guidance of a workplace supervisor and Open Colleges workplace assessor. The work placement requires you to complete a logbook of workplace tasks undertaken, complete a workplace portfolio and undergo interviews with your workplace assessor. A work placement can be a highly stimulating and rewarding part of the course. It will enable you to participate in a real workplace and put into practice the new skills and knowledge that you are learning in the course. The work placement also provides Open Colleges with an opportunity to assess the skills and knowledge you have developed through the course in the workplace. This is called workplace assessment. Students will often undertake work placement in their current workplace or find a workplace through their friends, family or colleagues. If you experience difficulties finding a work placement, Open Colleges will provide you with advice, resources and support through our work placement support team. An Open Colleges workplace assessor will determine whether the workplace is appropriate to undertake work placement as part of the course. Please note that you may need to undertake the work placement at more than one workplace in order to meet the requirements of the course, depending on the nature and scope of activities conducted at the workplace. Specific workplace requirements > Duration: Depending on the elective units chosen, you ll need to complete between 270 and 400 hours of Structured Workplace Learning. > Workplace: You ll need to complete your work placement in an organisation that can give you access to a number of complex events that will allow you to develop a range of event planning and staging skills. The events will need to include event plans, budgets, communications plans, different operational components, an operations team and a range of stakeholders. By the end of your work placement it is expected that you ll be running events in a management capacity, under the guidance of your supervisor. Your work placement will need to be secured before commencing study period 3. > Supervisor: The workplace supervisor will need to be currently employed within the event management industry with at least two years experience in this position and hold a Diploma of Events qualification, or equivalent. > Recommendation: Open Colleges recommends that you consider the work placement options in your local area prior to enrolling in this course. > Requirements: Your workplace will need to provide you with access to specific equipment and resources to complete our assessments, including software programs used by the events industry, event staging equipment, policies and procedures and workplace documentation. For full workplace requirements please see the Workplace Assessment Guide or contact us for more information. > Insurance: Open Colleges provides insurance cover for the mandatory work placement you undertake as part of your course. This insurance coverage includes Public and Products Liability Insurance as well as Student Personal Accident Insurance. > Questions? Contact our course and careers advisors on to discuss any questions you might have regarding the work placement requirements of the course.

6 How is the course assessed? During the course, you will undertake: > short answer questions > written reports > portfolio of evidence > project > demonstrations > case studies > structured workplace evidence including: - a logbook - a portfolio - student and supervisor interviews For more information on these types of assessments, see the Student Handbook, available on the Open Colleges website. What about Recognition of Prior Learning (RPL)? We understand that you may already have relevant skills and areas of expertise that you have obtained in different ways and these are recognised through our Recognition of Prior Learning (RPL) process. Open Colleges has developed an RPL Kit for this course. The Student Handbook, available on the Open Colleges website, provides more information about our RPL process. Alternatively, you can contact a course and careers advisor to discuss your RPL options. What is the duration of the course? The maximum duration for the course is 24 months. To complete the course in this timeframe, we recommend that you study a minimum of 11 hours per week. This is a guide only the time taken to complete your course will depend on your level of skill and knowledge. What will I learn? This course will cover topics such as managing and planning meetings, the staging of events, selecting venues and providing on site event management services. You ll also study areas such as customer service, social media and budgeting. Students of this course will also learn how to manage sponsorships and other marketing activities, as well as how to address regulatory requirements and control safety risks. See the Study Periods and Units page for a full list of the units contained in this course. What are the admission requirements for the course? Education entry requirements There are no formal education entry requirements for this qualification. Minimum age requirements You will need to be at least 18 years old. English language requirements This course requires you to read learner workbooks and textbooks, undertake a range of written assessments and engage in online forums and discussions. Furthermore, the delivery mode relies on the extensive use of written communication. As such, entry to the course requires the successful completion of English to Year 12 level. If you have not successfully completed English at Year 12 level, you can demonstrate equivalency with one of the following: > successful completion of a Nationally Recognised Training qualification at Certificate III level or higher; OR > 3 years relevant industry experience in a role that requires the use of written documentation and communication. Open Colleges recognises that not all people are able to read, write and perform calculations to the same standard. To help give you an idea of the language, literacy and numeracy skills required to study this course, you can undertake the online Language, Literacy and Numeracy tool available on the Open Colleges website. This assessment tool can also help you determine your learning level and plan your future studies.

7 Work Experience Requirements You are not expected to be in an event role when you start this course. However, in order to complete the assessments, you will need access to a number of complex events that will allow you to develop skills in event planning, staging, implementation and evaluation. You ll need to work with the Open Colleges support staff to ensure your chosen work placement will meet the requirements for this course. Open Colleges provides plenty of support for finding a work placement - see Support Services below for more information. Computing requirements Hardware and software requirements: All users: > Microsoft Office 2013 or equivalent > broadband internet connection > 2GB of RAM > CD-ROM or DVD drive > Adobe Reader XI or equivalent > printer and associated software > scanner and associated software > digital imaging software > file compression software. Windows users: > Microsoft Windows 8 or higher is recommended > 1 Ghz or faster processer (2GHz recommended) > Adobe Flash Player 11 or higher. Other requirements: You will need access to software to view online videos and images. Software such as Adobe Reader, Windows Media Player, Windows Photo Viewer etc are available as a download from the internet. Skill requirements To successfully complete this course, you will require basic computing skills. This includes: > creating, saving and editing Microsoft Office documents > accessing and searching the internet > downloading and saving documents from websites > uploading documents through websites > participating in online discussions > connecting digital cameras, downloading and storing images > compressing image files. What support services are available? During your studies with Open Colleges, you will have access to a comprehensive range of support services. These include: Academic support Your experienced trainer and assessor is available in OpenSpace to answer any questions you may have regarding the learning materials or assessments. Your trainer can also provide you with advice and support regarding the overall course. Mac OS users: > Mac OSX v10.5 or higher (Mac OSX v10.6 recommended) > 1 Ghz or faster processer (2GHz recommended) > Adobe Flash Player 11 or higher. Audio-visual requirements: You will need access to a digital camera to save and upload image and video files to OpenSpace. Many mobile phones and smartphones include this technology. Student support The student support team is your one-stop service centre for all student administrative issues including enrolment, change of contact details, OpenSpace support, assessment results and certification. You can access the student support team in OpenSpace or by or phone.

8 Learning support The learning support team is a dedicated team of specialists that provide you with a comprehensive induction to studying with Open Colleges as well as specific support if you encounter learning difficulties during your studies. Learning support resources, such as writing guides, are available in OpenSpace. You can access the learning support team via your trainer and assessor or the student support team. Work placement support The work placement support team can provide you with support, advice and resources if you encounter difficulties in securing a workplace for your work placement. You can access the work placement support team via your trainer and assessor or the student support team. Peer support As a student of Open Colleges you can also access our study buddy system. This enables you to connect with other Open Colleges students studying your course that live near you. Students find this is a great way to keep motivated and build lasting friendships and networks. More information? The Student Handbook, available on the Open Colleges website, provides more detailed information on the support services available to students. We recommend that you read the Student Handbook prior to enrolling with us. What will I obtain on completion of the course? Upon successful completion of the Fee for service option of this course you will receive a nationally recognised qualification SIT50212 Diploma of Events awarded by North Coast TAFE (Provider Number: 90010). Upon successful completion of the VET FEE-HELP option of this course you will receive a nationally recognised qualification SIT50212 Diploma of Events awarded by TAFE NSW (Provider Number: 91430). What are my payment options? Your payment method will depend on the study option that you choose. Fee for service Under the Fee for service option there is a single fee for the entire course. You can choose to: > Pay the full course fee when you first enrol OR > Pay a small deposit and choose a weekly, fortnightly or monthly payment plan. VET FEE-HELP Through the VET FEE-HELP option you enrol into, and pay for, one Unit of Study at a time. There is a fee for each Unit of Study. You can choose to: > Apply for VET FEE-HELP to defer all or some of the fees for the Unit of Study you are enrolling in OR > Pay the Unit of Study fee each time you enrol OR Call us on for the current course fees for this course.

9 What is VET FEE-HELP? VET FEE-HELP is a Commonwealth Government loan scheme that helps eligible students pay their course fees. Students start paying back the loan through the tax system once their income reaches a certain threshold ($54,126 in ). If you decide to access VET FEE-HELP you have until the Census Date for the Unit of Study to withdraw from the Unit of Study without penalty. More information about VET FEE-HELP can be found at the Study Assist website or at the Open Colleges website. What funding support options exist? Austudy/Abstudy This course is Austudy/Abstudy approved however you will need to apply directly to Centrelink for information on eligibility. Other courses you may be interested in > SIT50313 Diploma of Hospitality > BSB51215 Diploma of Marketing > BSB51215 Diploma of Project Management > TLI50410 Diploma of Logistics > BSB51315 Diploma of Work health and Safety

10 Course Structure: Fee for service If you choose to enrol in Fee for service option for this course, you will receive access to the first study period, which contains the first set of units of competency for the course. When you have successfully completed that study period, you ll be given access to the next study period. Study Period Code Unit Title Study Period 1. Foundation skills for event management Study Period 2. Conferences and meetings SITXEVT301 BSBCMM401A SITXEVT501 BSBADM502B SITXGLC501 Access information on event operations Make a presentation Develop conference programs Manage meetings Research and comply with regulatory requirements Study Period 3. Event assistance skills SITXEVT502 SITXWHS301 SITXMGT501 Select event venues and site Identify hazards, assess and control safety risks Establish and conduct business relationships SITXCCS401 Enhance the customer service experience Select 3 out of 5 of the below units of competency in Study Period 4 ICAWEB201A Use social media tools for collaboration and engagement Study Period 4. Elective 1 Study Period 5. Event management and leadership CUFWRT301A SITHKOP404 SITXEVT303 SITXEVT302 SITXMGT502 SITXMGT401 SITXHRM402 SITXFIN402 Write content for a range of media Plan catering for events or functions Coordinate on-site event registrations Process and monitor event registrations Manage projects Monitor work operations Lead and manage people Manage finances within a budget SITXEVT503 Manage event staging components Select 3 out of 5 of the below units of competency in Study Period 6 SITXEVT401 Plan in-house events or functions Study Period 6. Elective 2 SITXEVT504 CUAFOH501 SITXMPR501 SITXHRM502 Organise event infrastructure Manage front of house services Obtain and manage sponsorship Manage volunteers For full course competency details visit Note: Courses offered by Open Colleges on behalf of North Coast TAFE may include Units of Competency that are graded by TAFE NSW. Students studying through Open Colleges are not subject to TAFE NSW grading criteria.

11 Course Structure: VET FEE-HELP If you choose to enrol in VET FEE-HELP option for this course, you will receive access to the first Unit of Study, which contains the first set of units of competency for this course. When you have successfully completed that Unit of Study, you will need to re-enrol in the next Unit of Study to continue through the course. Unit of Study Code Unit Title SITXEVT301 Access information on event operations BSBCMM401A Make a presentation Unit of Study 1 SITXEVT501 Develop conference programs BSBADM502B Manage meetings SITXGLC501 Research and comply with regulatory requirements SITXEVT502 Select event venues and site SITXWHS301 Identify hazards, assess and control safety risks SITXMGT501 Establish and conduct business relationships SITXCCS401 Enhance the customer service experience Unit of Study 2 Select 3 out of 5 of the below units of competency in Unit of Study 2 ICAWEB201A Use social media tools for collaboration and engagement CUFWRT301A Write content for a range of media SITHKOP404 Plan catering for events or functions SITXEVT303 Coordinate on-site event registrations SITXEVT302 Process and monitor event registrations SITXMGT502 Manage projects SITXMGT401 Monitor work operations Unit of Study 3 SITXHRM402 Lead and manage people SITXFIN402 Manage finances within a budget SITXEVT503 Manage event staging components Select 3 out of 5 of the below units of competency in Unit of Study 4 SITXEVT401 Plan in-house events or functions Unit of Study 4 SITXEVT504 Organise event infrastructure CUAFOH501 Manage front of house services SITXMPR501 Obtain and manage sponsorship SITXHRM502 Manage volunteers For full course competency details visit Note: Courses offered by Open Colleges on behalf of North Coast TAFE may include Units of Competency that are graded by TAFE NSW. Students studying through Open Colleges are not subject to TAFE NSW grading criteria.

12

13 Studying with Open Colleges Open Colleges provides you with the freedom to study where and when you want. We understand that our students are constantly juggling multiple priorities, so our unique learning approach has been specifically designed to enable you to fit education and training around your lifestyle. After you enrol with Open Colleges you will be provided with access to OpenSpace our virtual campus. Here are some of the key features and benefits of OpenSpace: Access Access your learning materials, assessments, videos and additional online resources wherever you have an internet connection. You can also download your study guides, workbooks and assessments so that you can study wherever and whenever it suits you. Support Access the student support team using the online enquiry feature. OpenSpace also provides a detailed searchable database of Frequently Asked Questions, so that we can provide you with responses to many of the common queries. You can also contact the student support team by phone on I would like to thank you for allowing me to study with you. This experience has opened my eyes to what I want to do for the rest of my life...i can t wait to receive my certificate! I have had nothing but good experiences with you. Letiesha Laidlaw, Open Colleges Student Connections Connect with your trainers and assessors and other students. You can participate in the lively student forums, link up with a study buddy or engage with your trainer. OpenSpace is also where you will submit your assessments and receive your grades. Knowledge OpenSpace is your link to Gale our extensive online library. Through Gale you will have access to millions of academic, magazine and newspaper articles from around the world.

14 How to Enrol Enrolling with Open Colleges is easy: Enrol online today. Just visit our website, select your course and click Enrol Today OR Enrol by phone. Just call one of our friendly course and careers advisors on Need more information? We appreciate that choosing the right course is important. If you would like to discuss your career or course options, please do not hesitate to call our course and careers team on or with your questions.

15 Our Colleges Our Partners Open College of Accounting and Finance Open College of Aged Care Open College of Animal and Pet Care Open College of Art and Design Open College of Beauty Open College of Business, Management and Marketing Open College of Child Care Open College of Community Services Open College of Counselling and Coaching Open College of Fitness Open College of Health Care Open College of Information Technology Open College of Natural Therapies Open College of Photography Open College of Teaching and Training Open College of Technical Trades and Languages Open College of Tourism and Hospitality Australian College of Journalism Animal Industries Resource Centre College of Fashion Design ICM Training Language Training Institute Melissa Mahoney Legal College National Safety Council of Australia North Coast TAFE For more information call or go to

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