Follow the instructions below for first-time users only
|
|
- Bruno Mosley
- 8 years ago
- Views:
Transcription
1 Whittier Law School Law Library Cisco NAC Agent Wireless Installation Guide For Microsoft Windows In order to access the wireless network on campus, Microsoft Windows laptop users must go through the Cisco NAC (Network Admission Control) server which formerly was called Cisco Clean Access Agent. This server will ensure all computers connected to the law school s network have all Microsoft Windows security updates from Microsoft and up-to-date anti-virus software such as Norton Antivirus, McAfee Antivirus or free software such as Microsoft Security Essentials. Two mandatory requirements must be met: (1) up-to-update anti-virus software and (2) Microsoft Windows must be updated. If your laptop does not meet one or more of these requirements, Cisco NAC Agent will not let you access the wireless network until you update your Microsoft Windows and your anti-virus software. If your laptop is up-to-date, you will be allowed full access to the wireless network. You will be prompted to login with your my.whittier user ID and password. Follow the instructions below for first-time users only Prerequisite: Latest Java plug-in must be installed on your laptop. Download the current version from Up-to-date anti-virus software and definition file. Microsoft Windows must be updated. Connect to WLS_wireless Wi-Fi network. This is for students and staff. Do not select WLS_Guest. This network is reserved for visiting guest users. 1) To install the Cisco NAC Agent, simply open Internet Explorer, FireFox, Chrome or any other web browsers. It will automatically redirect you to the Cisco NAC Agent server. 2) Login with your my.whittier user ID and password. Make sure Provider is set to Wireless LDAP. Then click on the Continue button. Last updated: 08/03/2014 Page 1
2 If you do not see this login screen, it is likely you are not connected to the law school wireless network, or you have installed a third-party firewall, such as Norton Internet Security, blocking the server. You must disable it first or allow the Cisco server been blocked. Close the web browser and see page 13 for troubleshooting, under the heading Not Connecting to WLS_wireless Network. 3) Click on Launch Cisco NAC Windows Agent button. 4a) For Internet Explorer users, click on Install. Skip steps 4b to 4d and proceed step 5. 4b) For Firefox users, click Cancel to close out the warning message. 4c) For Firefox users, you need to save the file on your laptop. Last updated: 08/03/2014 Page 2
3 4c) For Firefox users, you need to locate the saved file on your laptop and double click on it. It is saved in the default Downloads folder. Then Click on Run. 4d) When you see the User Account Control dialog box, click Yes to install. Cicso NAC Agent should be installing on you laptop. 5) For Internet Explorer users, click Allow button. Last updated: 08/03/2014 Page 3
4 6) Click on the Next button to install. 7) Agree to the license terms and click on the Next button. 8) Click on the Next button when you see the install shield wizard screen. Last updated: 08/03/2014 Page 4
5 9) Click on the Install button. 10) When you see the User Account Control dialog box, click Yes to install. Cicso NAC Agent should be installing on you laptop. 11) Click on the Finish button. Last updated: 08/03/2014 Page 5
6 12) You should see Cisco NAC Agent was successfully installed! 13) Close your web browser. Click OK to install update module if needed. Last updated: 08/03/2014 Page 6
7 Logon to the Wireless Network 14) The Cisco NAC Agent logon screen appears. Logon with your my.whittier user ID and password. Then click on the Log In button. 15) During this time, your laptop is scanned for current versions of Microsoft Windows updates and antivirus software and definition files. If your computer is not up-to-date, you will be granted only Temporary Network Access. This will allow you to update either Windows updates or virus definition file. Last updated: 08/03/2014 Page 7
8 16) If you already have an anti-virus program installed, you must update your definition file first before you can gain full Internet access. You have a three hour limit to do this. Click on the Repair button. If you do not have a virus scan software installed on your laptop, see page 10 to get law school s site licensed virus scan software for free. The screen below shows a message that it needs an anti-virus software and updates when you click on show details. Last updated: 08/03/2014 Page 8
9 17) Click on the Update button. It will take a few minutes to complete the updates. 18) Once your laptop has been updated, click on the OK button. Now you have full Internet access. Last updated: 08/03/2014 Page 9
10 No Virus Scan Installed If you do not have an anti-virus software installed, you can install the law school s site licensed McAfee VirusScan Enterprise. Click Go To Link. It connects to the download page for installation of the licensed McAfee VirusScan Enterprise. See separate handout for detail instructions. Then continue the steps on page 8 for updating the virus scan definition file. Last updated: 08/03/2014 Page 10
11 To logout and exit Cisco NAC Agent 1) Right click on Key icon on the system tray (systray). 2) Select Logout. Right click on Key icon again then select Exit. If you do not Exit, the logon screen will always appear. Now you have logged off the wireless network. Last updated: 08/03/2014 Page 11
12 To Log back into the wireless network Double click on the Cisco NAC Agent icon on the desktop and logon again. Troubleshooting, Common Problems and FAQ Two Requirements for Connecting the Wireless If you cannot login to the law school wireless network, it is because your laptop has not fulfilled the two mandatory requirements: (1) Your anti-virus software is outdated or not supported by Cisco NAC Agent (Network Admission Control). (2) Your Microsoft Windows has not been updated with critical security patches and hot fixes. Make sure you have purchased a legal copy of Microsoft Windows and not a pirated copy. Microsoft will periodically check the copy of Windows on your computer to make sure it is a genuine copy. If you have a fake copy, it may not work with Cisco NAC Agent. Cannot Download Cisco NAC Agent For some reason, if you cannot download the Cisco NAC Agent on your laptop, try disabling your firewall temporarily if you are using third-party software like Norton Internet Security. Also check your Internet Protocol [TCP/IP] setting for your IP address. See page 17 for instructions. Then return to this page for further troubleshooting. Last updated: 08/03/2014 Page 12
13 Not Connecting to WLS_wireless Network If you see the screen below, this means you are not connecting to the law school wireless network. (IE users see this) (Firefox users see this) WLS_wireless network is for students and staff. If you try to connect to any other network, you will not be able to logon. To connect, fellow the steps below: If you see the above icon in the systray, click on the wireless signal bar and select WLS_wireless. Do not select WLS_Guest. This network is reserved for visiting guest users. Last updated: 08/03/2014 Page 13
14 Click on Connect button. You can select the box to connect automatically to the law school network. Once you have connected to WLS_wireless network, go back to page 1 - step 1 and launch the web browser again. If you have tried the above steps unsuccessfully, please visit the Law Library front desk and ask for an IT staff person for assistance. To Check Your Wireless Connection Go to the Control Panel Network and Sharing Center. You will see the above screen. The wireless network is called WLS_wireless. If you get any other connections, you are not connected to the Whittier Law School wireless network. Last updated: 08/03/2014 Page 14
15 Anti-virus Software FAQ Q: I don t have an anti-virus software on my laptop. Is there a free version I can download so I don t have to purchase one? A: Whittier Law School has purchased McAfee VirusScan Enterprise site license for current students. Students can install this software on your laptop for free. See page 10. You can use the free Microsoft Security Essentials anti-virus from Microsoft. Download at: windows.microsoft.com/en-us/windows/security-essentials-download Once you have downloaded and installed it, you need to run the update for it. If you cannot update it via wireless, you need to manually run the update via an Ethernet cable (CAT-5) before logon to Cisco NAC Agent again. There are numerous free anti-virus programs available on the Internet, but the law school only tested with Microsoft Security Essentials on Windows 7 and Windows 8. Q: My anti-virus software on my laptop has expired. Can I get the school s licensed software and not renew the subscription service or purchase a new version? A: Yes. You need to uninstall your current anti-virus software before you can install McAfee VirusScan Enterprise. You cannot have both programs installed at the same time on your computer. Q: I have an anti-virus software but I cannot logon to Cisco Clean Access. It is current and updated. Why can t I get in? A: Cisco NAC Agent supports most but not all of the anti-virus software on the market. If you have installed a brand new version of Norton Antivirus program for example and cannot logon, it is because Cisco is behind in their software client development. The software is too new for Cisco NAC Agent to Last updated: 08/03/2014 Page 15
16 validate. Once the Cisco software engineer has an update, it will automatically download an updated client on your laptop computer. If you still want to connect, you need to uninstall your current anti-virus software and install the law school site licensed anti-virus software. The software works. We have tested it. Q: I was able to logon to the wireless network last week without any problem. Now I have temporary access and I can t access the Internet. Why not? A: Your Microsoft Windows does not have the most current critical updates or your anti-virus software definitions file is outdated. If the creation date is more than five days old, it is considered as out-dated. See page 8 for updating. Click on the Update button to update either or both Windows and anti-virus software within the three hour limit. Once it has been updated, you should be able to logon to the wireless network. Cisco NAC Clean Access Supported Anti-Virus You can check your anti-virus software compatibility with Cisco by reviewing their release notes. It is in PDF format. Visit the link below: If it is not supported, install the law school s licensed software or use one on the list. SSL Certificate Revocation Error If you get an SSL certificate REV failed [12057] error when you try to logon, follow the steps below: Go into the Control Panel. Double click on Internet Options. Click on Advanced tab. Find the Check for server certificate revocation option box and uncheck it. Then login again with your my.whittier user ID and password. Last updated: 08/03/2014 Page 16
17 Internet Protocol [TCP/IP] (IP Address) Q: This is my first time downloading Cisco NAC Agent on my laptop and it never redirected me to the Whittier Law School Wireless Network Login download web page. Why not? A: Make sure Internet Protocol [TCP/IP] is set to Obtain an IP address and DNS server address automatically. If you have an embedded IP address, you must remove it. Warning: If you need the IP address on your computer in order to use your Internet at home, you need to make a note of the IP address before you remove it. Whittier Law School is not responsible for any lost Internet connection at home or at your workplace. To change your IP address, you need to go to the Control Panel. Click on Network and Sharing Center. Click Change adapter settings. Then right click on Local Area Connection and select Properties. See Figure 1. Find Internet Protocol Version 4 (TCP/IP). Then click on Properties. See Figure 2 on page 18. Select obtain an IP address automatically and DNS server address automatically. See Figure 3 on page 18. Note: Screen layouts are different between Microsoft Windows 7 and Windows 8. The screens below are from Microsoft Windows 7 Professional. You are responsible for the version of Microsoft Windows operating system on your laptop. Figure 1 Last updated: 08/03/2014 Page 17
18 Figure 2 Figure 3 Error 1935 occurred during the installation If you get an Error 1935 installing the Cisco NAC Agent for the first time or updating the NAC Agent version, try start or restarting the two services in Windows. Screen shots on page 19 are from Windows 7. Windows 8 screens are different. Last updated: 08/03/2014 Page 18
19 1) Click on the Start button and then move the mouse to the Control Panel. 2) Select System and Security. 3) Select Administrative Tools. 4) Select Services. 5) Select Windows Installer and click on Start the service. 6) Select Windows Modules Installer and click on Restart the service. Once the two services have been restarted, try reinstalling the Cisco NAC agent Application again. Last updated: 08/03/2014 Page 19
Windows Server 2003 x64 with Symantec AntiVirus 10 Corporate Edition
NC State University 1 of 5 Windows Server 2003 x64 with Symantec AntiVirus 10 Corporate Edition home download free antivirus now windows server 2003 x64 with symantec antivirus 10 corporate edition CAUTION:
More informationGalveston College Wireless Network Users Setup Guide Version 1.0
Galveston College Wireless Network Users Setup Guide Version 1.0 TABLE OF CONTENT 1 DOCUMENT CONTROL RECORD... 3 2 ISSUE AND AMENDMENT RECORD... 3 3 GENERAL... 3 3.1 INTRODUCTION...3 3.2 OBJECTIVE... 3
More informationWindows XP with Symantec AntiVirus 10 Corporate Edition
NC State University 1 of 7 Windows XP with Symantec AntiVirus 10 Corporate Edition home download free antivirus now windows xp with symantec antivirus 10 corporate edition Install SAV10 on Windows XP only
More informationNetwork Connect Installation and Usage Guide
Network Connect Installation and Usage Guide I. Installing the Network Connect Client..2 II. Launching Network Connect from the Desktop.. 9 III. Launching Network Connect Pre-Windows Login 11 IV. Installing
More informationInternet Guide. Prepared for 55 John Street
Internet Guide Prepared for 55 John Street I. Internet Service How do I connect to the Internet? WiFi (Wireless Connectivity) is available throughout the building. In order to connect, you will need a
More informationAccessing the SUNYIT wireless network for the first time
Accessing the SUNYIT wireless network for the first time Right click on your wireless network connection icon and select the View Available Wireless Networks option You may see several networks within
More information...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0...
TABLE OF CONTENTS...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0...2 INSTALLING THE ENDPOINT ANALYSIS...4 LOGGING OFF
More informationMicrosoft Windows Installation and Troubleshooting Guide
Remote Access Services Microsoft Windows - Installation and Troubleshooting Guide Version 2.1 February 19, 2013 1 P age TABLE OF CONTENTS 1 MICROSOFT WINDOWS XP INSTALLATION PROCEDURES... 3 2 MICROSOFT
More informationYSU Secure Wireless Connect Guide Windows XP Home/Professional/Media Center/Tablet PC Edition
YSU Secure Wireless Connect Guide Windows XP Home/Professional/Media Center/Tablet PC Edition Required Items: Windows XP Home, Professional, Media Center, or Tablet PC Edition Any 802.11b, g, b/g, or a/b/g
More informationVPN User Guide. For Mac
VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements
More informationRemote Access Services Apple Macintosh - Installation Guide
Remote Access Services Apple Macintosh - Installation Guide Version. February, 05 P age Contents GETTING STARTED... JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... Checking Mac OS version... Java
More informationHow to Install Windows 7 software
Connecting Windows 7 to the network This document outlines the procedure for setting up Windows 7 to use the College and University network. It assumes that the computer is set up and working correctly
More informationextranet.airproducts.com Windows XP Client Configuration
extranet.airproducts.com Windows XP Client Configuration To successfully connect to the Air Products extranet.airproducts.com website and have full functionality, the client computer needs to have the
More informationmy.airproducts.com Windows Vista Client Configuration
my.airproducts.com Windows Vista Client Configuration To successfully connect to the Air Products my.airproducts.com website, the client computer needs to have the following three pieces of software installed
More informationRemote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN
Remote Access Using The New York Eye & Ear Infirmary of Mount Sinai Secure Web VPN OVERVIEW The New York Eye & Ear Infirmary of Mount Sinai Remote Access (VPN) home page allows remote access to the Infirmary
More informationContents. VPN Instructions. VPN Instructions... 1
VPN Instructions Contents VPN Instructions... 1 Download & Install Check Point VPN Software... 2 Connect to FPUA by VPN... 6 Connect to Your Computer... 8 Determine Your Machine Type... 10 Identify 32-bit
More informationThis manual will help you connect your Microsoft Windows XP, Vista, or 7, or Apple OS X computer to the University of Maryland campus data network.
This manual will help you connect your Microsoft Windows XP, Vista, or 7, or Apple OS X computer to the University of Maryland campus data network. Prerequisites for Network Registration: 1. In order to
More informationCISCO VPN CLIENT INSTALL AND UPDATE INSTRUCTIONS
CISCO VPN CLIENT INSTALL AND UPDATE INSTRUCTIONS * If you are installing the VPN client for the first time skip the Uninstall section and start with the Install procedure on page 3. Uninstall: Prior to
More informationhttp://vpn.madeleyacademy.com
Madeley Academy Remote Access http://vpn.madeleyacademy.com Members of Staff and Sixth form students are able to log into the shared and their user areas from home. System requirements Antivirus Trusted
More informationGuide to Using Citrix at SLU (Windows)
1 Guide to Using Citrix at SLU (Windows) Section 1: Installing Citrix Client on Your Computer Page 2 Section 2: Citrix Homepage Page 9 Section 3: Troubleshooting Page 11 Section 4: Opening and Saving Files
More informationMED ACCESS USER INSTRUCTIONS FOR INSTALLING THE CITRIX RECEIVER FOR ACCESS TO ALBERTA NETCARE VIA PLB
MED ACCESS USER INSTRUCTIONS FOR INSTALLING THE CITRIX RECEIVER FOR ACCESS TO ALBERTA NETCARE VIA PLB Last Updated: February 18, 2012. Med Access Support Alberta Netcare Portal Support Alberta Health Services
More informationRemote Access Services Microsoft Windows - Installation Guide
Remote Access Services Microsoft Windows - Installation Guide Version 3.1 February 23, 2015 1 P age Contents GETTING STARTED... 3 JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... 3 Windows XP... 3
More informationAT&T Internet Security Suite - powered by McAfee. Installation Guide (for Clean Machine with No Anti-Virus Installed)
AT&T Internet Security Suite - powered by McAfee Installation Guide (for Clean Machine with No Anti-Virus Installed) Contents 2 Contents Introduction 3 Chapters 1. Start Download Manager...4 2. Select
More informationCitrix : Remediation - MAC
Citrix : Remediation - MAC Key Points: 1. 2. 3. 4. 5. 6. 7. Understanding End Point Scan Analysis Supported anti-virus and firewall products Configuring AVAST/SOPHOS and the Mac OS X Firewall Installing
More informationThree Rivers Community College Wireless Network
Three Rivers Community College Wireless Network TRCC s Information Technology Division offers free wireless network connectivity for students. The network grants students high-speed access to the Internet
More informationNon-Employee VPN Quick Start Guide
1. Computer Requirements Pentium-based personal computer Windows XP SP3: 128 MB RAM Windows Vista Windows 7 Home/Pro 10 MB hard disk space Microsoft Internet Explorer 6.0 or later or Mozilla Firefox 1.0
More informationPlease apply to the DIOS Helpdesk (see Information and communication at the end of this document) for further assistance.
Student manual FSW Secure Access Portal Faculty of Social and Behavioural Sciences FSW Secure Access Portal The FSW Secure Access Portal (short: Portal) provides safe access from outside to the Faculty
More informationHow to Connect to UAB s Wireless Networks
How to Connect to UAB s Wireless Networks Sections: Page: Checking Windows XP for Service Pack 3 3 Configuring Windows XP SP3 to Connect to uabwifi-nac: Part I 5 Configuring Windows Vista to Connect to
More informationSSL VPN Service. Once you have installed the AnyConnect Secure Mobility Client, this document is available by clicking on the Help icon on the client.
Contents Introduction... 2 Prepare Work PC for Remote Desktop... 4 Add VPN url as a Trusted Site in Internet Explorer... 5 VPN Client Installation... 5 Starting the VPN Application... 6 Connect to Work
More informationHow To Use Senior Systems Cloud Services
Senior Systems Cloud Services In this guide... Senior Systems Cloud Services 1 Cloud Services User Guide 2 Working In Your Cloud Environment 3 Cloud Profile Management Tool 6 How To Save Files 8 How To
More informationConnecting to Wi-Fi Using Windows 7
CALIFORNIA STATE UNIVERSITY, LOS ANGELES INFORMATION TECHNOLOGY SERVICES Connecting to Wi-Fi Using Windows 7 Summer 2015, Version 2.0 Table of Contents Introduction...2 Configuring Your Device...2 Onboarding
More informationCONNECT-TO-CHOP USER GUIDE
CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...
More informationWindows 7 Hula POS Server Installation Guide
Windows 7 Hula POS Server Installation Guide Step-by-step instructions for installing the Hula POS Server on a PC running Microsoft Windows 7 1 Table of Contents Introduction... 3 Getting Started... 3
More informationUCL Remote Access VPN Service Microsoft Windows XP User Guide
INFORMATION SERVICES DIVISION (ISD) NETWORK SERVICES GROUP UCL Remote Access VPN Service Microsoft Windows XP User Guide Version 0.2 Date 27 th July 2011 Author MC Document Details N/A Last Updated 13
More informationAccessing the Media General SSL VPN
Launching Applications and Mapping Drives Remote Desktop Outlook Launching Web Applications Full Access VPN Note: To access the Media General VPN, anti-virus software must be installed and running on your
More informationInstructions for accessing the new TU wireless Network
Instructions for accessing the new TU wireless Network These instructions are meant for University owned systems directly supported by ENS Computer Services. Users of other systems may find this document
More information2. PMP New Computer Installation. & Networking Instructions
ONTARIO CHIROPRACTIC ASSOCIATION PATIENT MANAGEMENT PROGRAM PUTTING EXPERIENCE INTO PRACTICE PMP New Computer Installation & Networking Instructions This document provides installation instructions for
More informationVirtual Owl. Guide for Windows. University Information Technology Services. Training, Outreach, Learning Technologies & Video Production
Virtual Owl Guide for Windows University Information Technology Services Training, Outreach, Learning Technologies & Video Production Copyright 2015 KSU Division of University Information Technology Services
More informationWindows Installation 1. On a Windows PC (For MAC, skip to next section), at the file download prompt click Run.
Introduction These instructions are for Windows and MAC users ONLY. For Mobile devices (IOS/Android), use the Mobile Device document found on the portal Login Page. For Windows 8.x users: At this time,
More informationWindows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook
Windows and MAC User Handbook How to Connect Your PC or MAC Remotely and Securely to Your U.S. Department of Commerce Account Developed for You by the Office of IT Services (OITS)/IT Service Desk *** For
More informationCitrix Client Install Instructions
Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator
More informationTable of Contents. Oracle/Sun JRE Upgrade Instructions. Verify Hard Disk Space JRE 1.6.0.35
Table of Contents Oracle/Sun JRE Upgrade Instructions... 1 Verify Hard Disk Space... 1 JRE Install Directions for Windows Vista or Windows 7... 2 EWB Sign-on with the New JRE... 7 Problem and Resolution
More informationLearning Management System (LMS) Quick Tips. Contents LMS REFERENCE GUIDE
Learning Management System (LMS) Quick Tips Contents Process Overview... 2 Sign into the LMS... 3 Troubleshooting... 5 Required Software... 5 Mobile devices are not supported... 5 Using the Check System
More informationSHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client
SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client Version 1.1 1/15/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a required
More informationAccessing Windows AnyConnect with Windows XP Procedure Version 1.4 Last Updated: 01/30/2012. Overview. Requirements. Contents
Accessing Windows AnyConnect with Windows XP Procedure Version 1.4 Last Updated: 01/30/2012 Overview This document describes the steps to access Cisco AnyConnect VPN Client with Windows XP. Requirements
More informationVPN AND CITRIX INSTALLATION GUIDE
Information Technology VPN AND CITRIX INSTALLATION GUIDE Overview of the CISCO SSL VPN Portal TMCC's Cisco SSL Virtual Private Network (VPN) portal was designed to give TMCC employees secure access to
More informationSecurity Practices Essentials. Viruses McAfee Virus Software Critical Windows Updates Network Settings. Spyware Adaware Spybot Windows Defender
Security Practices Essentials Viruses McAfee Virus Software Critical Windows Updates Network Settings Spyware Adaware Spybot Windows Defender Security Practices Essentials: All computer passwords should
More informationVPN User Guide. For Mac
VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements
More informationRider University, Help Desk RosettaStone. Rosetta Stone: Learning and FAQ
1 Rosetta Stone: Learning and FAQ 1. To login to, easypass username and password is to be used. If you have forgotten your easypass, then call the Help Desk at 609-219-3000 for information 2. Once you
More informationFirewall Rules (Outbound)
Secure File Sharing FAQ & Troubleshooting Tips Q: I am accessing Secure File Sharing through a firewall. What should I do? A: Provide the following firewall rules to your IT Professional. Firewall Rules
More informationUniversity of Central Florida UCF VPN User Guide UCF Service Desk
University of Central Florida UCF VPN User Guide UCF Service Desk Table of Contents UCF VPN... 1 Cisco AnyConnect SSL Client... 2 Installation... 2 Starting New Sessions... 4 Ending a VPN Session... 5
More informationVirtual Office Remote Installation Guide
Virtual Office Remote Installation Guide Table of Contents VIRTUAL OFFICE REMOTE INSTALLATION GUIDE... 3 UNIVERSAL PRINTER CONFIGURATION INSTRUCTIONS... 12 CHANGING DEFAULT PRINTERS ON LOCAL SYSTEM...
More informationnew Business Online Technical Troubleshooting Guide
new Business Online Technical Troubleshooting Guide TABLE OF CONTENTS How to install Java 1.6 Page 3 How to install Java 1.6 without ActiveX control Page 6 How to uninstall Java Runtime Environment Page
More informationMicrosoft Security Essentials Installation and Configuration Guide
Microsoft Security Essentials Installation and Configuration Guide This installation guide is for users who are intending to download the software from Microsoft s web site. If you are not intending on
More informationInformation Services. Accessing the University Network using a Virtual Private Network Connection (VPN), with Windows XP Professional
Information Services Accessing the University Network using a Virtual Private Network Connection (VPN), with Windows XP Professional Amendment & Authorisation History Ver Date Changes Name Author A 29/3/05
More informationStudent Halls Network. Connection Guide
Student Halls Network Connection Guide Contents: Page 3 Page 4 Page 6 Page 10 Page 17 Page 18 Page 19 Page 20 Introduction Network Connection Policy Connecting to the Student Halls Network Connecting to
More informationIf you are experiencing difficulty joining a session, determine which scenario is applicable to you and follow the recommended guidelines.
Join Help If you are experiencing difficulty joining a session, determine which scenario is applicable to you and follow the recommended guidelines. I can't join a session. If you're having trouble joining
More informationMaintenance Guide. Outpost Firewall 4.0. Personal Firewall Software from. Agnitum
Maintenance Guide Outpost Firewall 4.0 Personal Firewall Software from Agnitum Abstract This document is intended to assist Outpost Firewall users in installing and maintaining Outpost Firewall and gets
More informationWindows XP User guide for wired network v1.1
User guide for wired network v1.1 Pagina 1 di 10 Wired configuration guide v1.1 Instructions for 1 Introduction These instructions are intended only for the native Microsoft tool for wired networks (supplicant).
More informationHL2170W Windows Network Connection Repair Instructions
Difficulty printing from your PC can occur for various reasons. The most common reason a networked Brother machine may stop printing, is because the connection between the computer and the Brother machine
More informationRemote VPN: Remote access for personal devices
Remote VPN: Remote access for personal devices Documentation Team. March 2013. About Remote VPN Remote VPN 1 provides staff and students with secure, authenticated remote access to personal and shared
More informationUsing a VPN Connection
Bullis School Using a VPN Connection Access Files and Resources While Off Campus Mark Smith Table of Contents What is a VPN?... 2 Can I set up my home computer to use a VPN connection?... 2 So how do I
More informationCITRIX TROUBLESHOOTING TIPS
CITRIX TROUBLESHOOTING TIPS The purpose of this document is to outline the Most Common Frequently Asked Questions regarding access to the County of York Computer Systems via Citrix. SYSTEM REQUIREMENTS:
More informationHow to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection
How to Connect to Remote Desktop & How to Use Cisco AnyConnect Secure Mobility Client Secure VPN Connection Revised 09/2014 These instructions presume that you already have the Cisco AnyConnect Secure
More informationVPN SOFTWARE - WINDOWS XP & WINDOWS 64-BIT INSTALLATION AND CONFIGURATION INSTRUCTIONS
VPN SOFTWARE - WINDOWS XP & WINDOWS 64-BIT INSTALLATION AND CONFIGURATION INSTRUCTIONS INTRODUCTION These instructions are intended to provide students, faculty and staff members with instructions for
More informationRemote Access to Niagara Wheatfield s Computer Network
Remote Access to Niagara Wheatfield s Computer Network Niagara Wheatfield Central School District Office of Instructional Technology Revised: June 24, 2010 Page 1 of 15 To gain access to Niagara Wheatfield
More informationARCHER & GREINER. Citrix Client Install Instructions - For ALL Citrix Users. BigHand Client Install Instructions - For BigHand Users Only
ARCHER & GREINER Citrix Client Install Instructions - For ALL Citrix Users BigHand Client Install Instructions - For BigHand Users Only Table of Contents Citrix Client Install Instructions - For ALL Citrix
More informationVerizon Remote Access User Guide
Version 17.12 Last Updated: August 2012 2012 Verizon. All Rights Reserved. The Verizon names and logos and all other names, logos, and slogans identifying Verizon s products and services are trademarks
More informationHow To Connect To the WIT Wi-Fi Using Eduroam CAT Tools
How To Connect To the WIT Wi-Fi Using Eduroam CAT Tools Introduction To connect to the Internet in WIT with your laptop or phone, you need to have a current student login or a current staff login with
More informationXerox 700 Digital Color Press with Integrated Fiery Color Server. Utilities
Xerox 700 Digital Color Press with Integrated Fiery Color Server Utilities 2008 Electronics for Imaging, Inc. The information in this publication is covered under Legal Notices for this product. 45072726
More informationInstallation Guide. Research Computing Team V1.9 RESTRICTED
Installation Guide Research Computing Team V1.9 RESTRICTED Document History This document relates to the BEAR DataShare service which is based on the product Power Folder, version 10.3.232 ( some screenshots
More informationSTEP 1: INSTALLING WINDOWS DEFENDER
Office of Information Technology Secure your Windows XP Computer for Use on AU s Network Every member of the AU community has a shared responsibility for the safekeeping of our computer network. Since
More informationDirections for Connecting Computers running Windows XP to the Alverno College Network
Directions for Connecting Computers running Windows XP to the Alverno College Network Alverno College NOTE: If your PC is running Windows XP, Microsoft s network client software is already installed and
More informationINSTALLATION INSTRUCTIONS FOR UKSSOGATEWAY
INSTALLATION INSTRUCTIONS FOR UKSSOGATEWAY 1) Install the UKSSOGateway application on the desktop: The UKSSOGateway application passes information from the myuk portal to launch the FESClient. The FESClient
More informationSetting Up Your Personally- Owned Computer
Setting Up Your Personally- Owned Computer For use with the Kwansei Gakuin University Computer Network On-Campus Wireless LAN Connection for Windows 10 Revised Date: Jul, 2016 Organization for Information
More informationUsing the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service.
Using the ScoMIS Remote Access Service (VPN Gateway) to access the ScoMIS SIMS.net Terminal Server Service. The ScoMIS Remote Access Gateway offers a convenient method to connect direct to SIMS.net Terminal
More informationInstallation Guide for Windows May 2016
Installation Guide for Windows May 2016 1 Welcome to KITE Client Software for Windows Note: The KITE Client software is supported for both 32-bit and 64-bit Windows computers. The Kansas Interactive Testing
More informationCitrix Access Gateway Plug-in for Windows User Guide
Citrix Access Gateway Plug-in for Windows User Guide Access Gateway 9.2, Enterprise Edition Copyright and Trademark Notice Use of the product documented in this guide is subject to your prior acceptance
More informationSetting Up Your Personally- Owned Computer
Setting Up Your Personally- Owned Computer For use with the Kwansei Gakuin University Computer Network On-Campus Wireless LAN Connection for Windows 8.1 2015.3 Organization for Information Management and
More informationDocufide Client Installation Guide for Windows
Docufide Client Installation Guide for Windows This document describes the installation and operation of the Docufide Client application at the sending school installation site. The intended audience is
More informationPC Instructions for Miller LiveArc Software
PC Instructions for Miller LiveArc Software Contents Instructions for Installing LiveArc Software on a PC... 2 Instructions for Loading Data from the LiveArc System onto a PC... 10 Instructions for Transferring
More informationHow To Set Up Hopkins Wireless On Windows 7 On A Pc Or Mac Or Ipad (For A Laptop) On A Network Card (For Windows 7) On Your Computer Or Ipa (For Mac Or Mac) On An Ipa Or
Wireless Configuration Guide: Windows 7 Additional hopkins wireless network instructions and requirements for Windows XP, Vista, 8, Mac OS X, Linux, and other Mobile versions can be found at: http://www.it.johnshopkins.edu/services/network/wireless/
More informationPrint Audit 6 - SQL Server 2005 Express Edition
Print Audit 6 - SQL Server 2005 Express Edition Summary This is a step-by-step guide to install SQL Server 2005 Express Edition to use as a database for Print Audit 6. Pre-Requisites There are a few pre-requisites
More informationRemote Access: Internet Explorer
Introduction: Welcome to the MSVU Remote Access service. The following documentation is intended to assist first time or active users with connecting, authenticating and properly logging out of Remote
More informationVirto Create & Clone AD User Web Part for Microsoft SharePoint. Release 3.1.3. Installation and User Guide
Virto Create & Clone AD User Web Part for Microsoft SharePoint Release 3.1.3 Installation and User Guide 2 Table of Contents KEY FEATURES... 3 SYSTEM REQUIREMENTS... 3 OPERATING SYSTEM... 3 SERVER... 3
More informationSATO Network Interface Card Configuration Instructions
SATO Network Interface Card Configuration Instructions Table of Contents 1. Reset of wired/wireless interface card... 3 2. Installing the All-In-One Utility (recommended)... 4 3. Configuring wired/wireless
More informationHow To Use A Pvpn On A Pc Or Mac Or Ipad (For Pc) With A Password Protected (For Mac) On A Network (For Windows) On Your Computer (For Ipad) On An Ipad Or Ipa
VPN User Guide For PC System Requirements Operating System: Windows XP, Windows Vista, or Windows 7. (Windows 8 is not officially supported, but does work for some users.) Internet Browser: Internet Explorer
More informationRAPID BROADBAND INSTALLATION RAPID BROADBAND SUPPORT CONTACT DETAILS. support@rapidbroadband.ie AND TROUBLESHOOTING GUIDE. Email: Tel: 076 6708787
RAPID BROADBAND INSTALLATION AND TROUBLESHOOTING GUIDE RAPID BROADBAND SUPPORT CONTACT DETAILS Email: support@rapidbroadband.ie Tel: 076 6708787 January 2008 1 INTERNET CONNECTION TROUBLESHOOTING GUIDE
More informationescan SBS 2008 Installation Guide
escan SBS 2008 Installation Guide Following things are required before starting the installation 1. On SBS 2008 server make sure you deinstall One Care before proceeding with installation of escan. 2.
More informationSalesforce Training Logging into Salesforce SALESFORCE LOGIN
SALESFORCE LOGIN These instructions are for new users of Salesforce. Complete all the instructions below for proper functionality. If using multiple computers to access Salesforce, it is necessary to complete
More informationQuick Start Guide FLIR Firmware Update Tool
Quick Start Guide FLIR Firmware Update Tool Copyright 2014 FLIR Systems, Inc. All rights reserved. Doc. No.: 427-0073-99-28, Rev. 110, Oct 2014 FLIR Systems, Inc., 2014. All rights reserved worldwide.
More informationReporting for Contact Center Setup and Operations Guide. BCM Contact Center
Reporting for Contact Center Setup and Operations Guide BCM Contact Center Document Number: NN40040-302 Document Status: Standard Document Version: 04.00 Part Code: N0060637 Date: June 2006 Copyright 2005
More informationMetasys System Direct Connection and Dial-Up Connection Application Note
Metasys System Direct Connection and Dial-Up Connection Application Note Code No. LIT-1201639 Software Release 5.1 Issued August 27, 2013 Supersedes October 4 2010 Refer to the QuickLIT website for the
More informationInstalling the Microsoft Network Driver Interface
Installing the Microsoft Network Driver Interface Overview This guide explains how to install the PictureTel Live200 Microsoft Network Driver Interface (NDIS) software you have downloaded from PictureTel's
More informationSmartSync Monitor Help
1.0 (Build 15) 2 Table of Contents Foreword 0 Part I Welcome to SmartSync Monitor 3 Part II Getting Started 4 1 Copyright... 4 2 System... requirements and installation 4 3 Uninstalling... 5 6 Part III
More information4.0 SP1 (4.0.1.0) November 2014 702P03296. Xerox FreeFlow Core Installation Guide: Windows Server 2008 R2
4.0 SP1 (4.0.1.0) November 2014 702P03296 Installation Guide: Windows Server 2008 R2 2014 Xerox Corporation. All rights reserved. Xerox, Xerox and Design, FreeFlow, and VIPP are trademarks of Xerox Corporation
More informationWatchGuard Mobile User VPN Guide
WatchGuard Mobile User VPN Guide Mobile User VPN establishes a secure connection between an unsecured remote host and a protected network over an unsecured network using Internet Protocol Security (IPSec).
More informationConfigure SPLM 2012 on Windows 7 Laptop
Configure SPLM 2012 on Windows 7 Laptop 7/12/2012 SmartPlant License Manager (SPLM) requires a static IP Address on the license machine. To fulfill this requirement on laptops a virtual network adapter
More informationSSL VPN Service. To get started using the NASA IV&V/WVU SSL VPN service, you must verify that you meet all required criteria specified here:
SSL VPN Service Note: This guide was written using Windows 7 with Internet Explorer 8. The same principles and techniques are applicable to new versions of Internet Explorer as well as Firefox. Any significant
More informationDownload and Launch Instructions for WLC Client App Program
Download and Launch Instructions for WLC Client App Program Version 1.0 Contents Introduction... 1 Windows 7, IE9... 2 Windows 7 or XP, IE8... 3 Windows 7 or XP, Firefox... 4 Windows 7, Google Chrome...
More information