VPN User Guide. For Mac

Size: px
Start display at page:

Download "VPN User Guide. For Mac"

Transcription

1 VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements listed above to use the VPN access software. Help Desk x48889 ( ) can give suggestions on how to add needed components to your home computer; however, these may impact other applications you currently have installed. Please understand that we cannot be responsible for your home computer. If Help Desk is unable to help you set up the VPN, you may wish to have computer looked at and upgraded by a Mac specialist. Documentation on how to connect is provided, but support beyond that is not.

2 Setting Up the VPN on a Mac 1. If you do not have the newest version of Java installed, open Safari and navigate to Press the Free Java Download button in the middle of the screen. Follow the prompts to install the latest version of Java on your computer. 2. Open Safari and type in the address bar: https://mcvpn.llumc.edu/secureauthmac The following website should come up: 3. Once you are on the Juniper SSL VPN website, you will be prompted for a username. For the username, enter in the same username you use for your or computer logon (example: jsmith). If you are on a personal Mac, leave the option for This is a private computer selected. This will skip the authentication process for your Mac the next time you try to log in. If it is a public Mac, select the This is a public computer option and you will be prompted to authenticate the next time you log in. 4. The system will then send you a four digit code through either , text message, or a phone call depending on how your account is set up. The default set up is to send to your . In that case, we recommend you open a new Safari window or tab to access the . You will then enter the code on the following screen:

3 5. At this point, you may be prompted to log in with a username/password. This is the same username/password that you would use to log into your or your computer logon: 6. Once you are logging in, the Juniper Networks client will attempt to install. You will receive a security pop-up. Make sure to click TRUST: 7. You will then be asked for your Mac computer username/password to install the Java Juniper client: 8. If everything goes well, you should then see the Juniper Networks home page:

4 9. If you would like to connect to your PC here at the Medical Center, you will need to scroll down to page 5 and follow the instructions there under the section titled Setting Up Remote Desktop Connection. If you need to set up access to clinical applications, continue with step 10 below. 10. Before using any clinical applications (LLEAP, IMPAX, etc.), you will need to install the Citrix ICA Client. To do this, click the Downloads link on the Juniper home page, and then click the Citrix ICA Client for Mac OS X : 11. You will be prompted to install the Citrix Client. Press NEXT on all the screens that come up. Once installed, you can go back to the Juniper Networks home page. 12. Next, find the Network Connect section at the bottom of the Juniper page and click on the Start button: 13. If you get the following window, you will have to click on the text that says Inactive Plug-in : 14. The Network Connect window will come up and load the software:

5 15. If the software loads sucessfully, a new window will come up showing statistics on your connection: 16. Next, back on the Juniper page you will want to click on the Citrix nfuse link at the top of the screen: 17. You will be prompted to log in and you can use your or computer username/password: 18. Once logged in, you will be able to select your application from the list: 19. To open LLEAP, you can click on the green frog icon: 20. If you would like to open PowerChart, you can still do this from the LLEMR link on the Juniper Bookmark page:

6 Setting Up Remote Desktop Connection 1. Open Safari and navigate to In the lower left-hand corner, locate Remote Desktop for Mac and click on Search the download Center : 2. On the next page locate and click on Microsoft Remote Desktop Connection Client for Mac : 3. This will send you to another page where you will be able to download the client. 4. Once the software has been downloaded the compressed file will open. Double click the RDC Installer : 5. Click Continue on the next two screens and then press Agree on the license agreement window. Press Install on the next screen. You will be prompted to enter in your Mac computer password:

7 6. Once completed, the Remote Desktop icon will be placed in your Dock: 7. You can also launch the Remote Desktop from your Applications folder: 8. Once the application is installed, launch the VPN and log in. Once you reach the Juniper page, locate the Network Connect option at the bottom of the Juniper Bookmarks page. Click on the Start button to the right. 9. Once the Network Connect icon has a Gold/Yellow Lock in the Dock, navigate to the Remote Desktop Connection icon and launch it. 10. A new window will come up and you will need to enter in your workstation name such as MC000000": 11. The connection to your PC should be established. You will then be prompted to log in using your Windows ( ) password.

8 Troubleshooting FAQ ERROR: If you are seeing this you need to do one of the following This error may be caused by several different things: 1. You have not installed the Citrix ICA client. Refer to step 8 on page You are using an incompatible browser. Refer to the system requirements on page The Citrix ICA client needs to be re-installed. First go to your System folder and then your Preferences folder. Delete the Citrix ICA Client folder and then delete the Citrix client file that you originally downloaded. Once deleted, re-install Citrix by doing step 8 on page 4. ERROR: Random Java Errors. A Java error comes up when trying to open any clinical applications: 1. The Java client needs to be re-installed. Delete the Java folder on your Mac and then go to: and install the latest version. If you have any problems with the steps above, please call the Help Desk at x48889 ( ) at any time and we can troubleshoot the problem.

VPN User Guide. For Mac

VPN User Guide. For Mac VPN User Guide For Mac System Requirements Operating System: Mac OSX. Internet Browser: Safari (Firefox and Google Chrome are NOT currently supported). Disclaimer Your computer must have the system requirements

More information

VPN User Guide. For PC

VPN User Guide. For PC VPN User Guide For PC System Requirements Operating System: Windows XP, Windows Vista, or Windows 7. (Windows 8 is not officially supported, but does work for some users.) Internet Browser: Internet Explorer

More information

VPN User Guide. For PC

VPN User Guide. For PC VPN User Guide For PC System Requirements Operating System: Windows XP, Windows Vista, or Windows 7. (Windows 8 is not officially supported, but does work for some users.) Internet Browser: Internet Explorer

More information

Overview 1. Minimum Requirements for Physician Remote Access - Clinical

Overview 1. Minimum Requirements for Physician Remote Access - Clinical Table of Contents Overview 1 Minimum Requirements for Physician Remote Access - Basic Minimum Requirements for Physician Remote Access - Clinical 1 1 Launching Physician Basic Remote Access 2 Using Basic

More information

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook

Windows and MAC User Handbook Remote and Secure Connection Version 1.01 09/19/2013. User Handbook Windows and MAC User Handbook How to Connect Your PC or MAC Remotely and Securely to Your U.S. Department of Commerce Account Developed for You by the Office of IT Services (OITS)/IT Service Desk *** For

More information

Remote Desktop Web Access. Using Remote Desktop Web Access

Remote Desktop Web Access. Using Remote Desktop Web Access Remote Desktop Web Access What is RD Web Access? RD Web Access is a Computer Science service that allows you to access department software and machines from your Windows or OS X computer, both on and off

More information

mystanwell.com Installing Citrix Client Software Information and Business Systems

mystanwell.com Installing Citrix Client Software Information and Business Systems mystanwell.com Installing Citrix Client Software Information and Business Systems Doc No: 020/12 Revision No: Revision Date: Page: 1 of 16 Contents Overview... 3 1. Microsoft Internet Explorer... 3 2.

More information

Instructions for Accessing the Hodges University Virtual Lab

Instructions for Accessing the Hodges University Virtual Lab Instructions for Accessing the Hodges University Virtual Lab Table of Contents Adding the VLAB as a Trusted Site... 3 Accessing the VLAB using Windows 8... 5 Using Internet Explorer and Windows 8 to Access

More information

Portal Instructions for Mac

Portal Instructions for Mac Portal Instructions for Mac Table of Contents Introduction... 1 Preparing Safari... 2 Advanced Access Instructions... 3 Installing Java... 3 Setting the Default Browser... 3 Installing the Browser Plug-in...

More information

How to Set Up SSL VPN for Off Campus Access to UC eresources

How to Set Up SSL VPN for Off Campus Access to UC eresources How to Set Up SSL VPN for Off Campus Access to UC eresources Contents How to Set Up SSL VPN for Off Campus Access to UC eresources... 1 Off Campus Access via SSL VPN... 2 SSL VPN (Secure Sockets Layer

More information

Windows Installation 1. On a Windows PC (For MAC, skip to next section), at the file download prompt click Run.

Windows Installation 1. On a Windows PC (For MAC, skip to next section), at the file download prompt click Run. Introduction These instructions are for Windows and MAC users ONLY. For Mobile devices (IOS/Android), use the Mobile Device document found on the portal Login Page. For Windows 8.x users: At this time,

More information

Macs are not directly compatible with Noetix.

Macs are not directly compatible with Noetix. Those that use Macintosh computers to access Noetix cannot directly access Noetix through http://www.sandiego.edu/noetix. If one is on a Mac and goes to Noetix directly in a web browser, the page is likely

More information

Remote Access End User Reference Guide for SHC Portal Access

Remote Access End User Reference Guide for SHC Portal Access Remote Access End User Reference Guide for SHC Portal Access Version 2.0 6/7/2012 This remote access end user reference guide provides an overview of how to install Citrix receiver, which is a required

More information

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client

SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client SHC Client Remote Access User Guide for Citrix & F5 VPN Edge Client Version 1.1 1/15/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a required

More information

Install and End User Reference Guide for Direct Access to Citrix Applications

Install and End User Reference Guide for Direct Access to Citrix Applications Install and End User Reference Guide for Direct Access to Citrix Applications Version 1.0 7/26/2013 This remote access end user reference guide provides an overview of how to install Citrix receiver (a

More information

Citrix Desktop for Home Computers Apple ios Instructions

Citrix Desktop for Home Computers Apple ios Instructions Citrix Desktop for Home Computers Apple ios Instructions You can use Citrix to create and access a virtual work desktop from your home computer. Step 1 Uninstall: To install the newest version of Citrix

More information

Medstar Health Dell Services

Medstar Health Dell Services Medstar Health Dell Services Non Medstar Device Citrix Connectivity Guide October 2012 Sean Kaminski Dell Services System Admin Consultant 1 Table of Contents Overview...3 What is Citrix and why do I need

More information

VPN Web Portal Usage Guide

VPN Web Portal Usage Guide VPN Web Portal Usage Guide Table of Contents WHAT IS VPN WEB CLIENT 4 SUPPORTED WEB BROWSERS 4 LOGGING INTO VPN WEB CLIENT 5 ESTABLISHING A VPN CONNECTION 6 KNOWN ISSUES WITH MAC COMPUTERS 6 ACCESS INTRANET

More information

Citrix Receiver 11.8 for Macintosh OS X

Citrix Receiver 11.8 for Macintosh OS X 1. Document Control Record Document title Document Owner Citrix Receiver 11.8 for Macintosh OS X Rayna McKinley 2. Issue and Amendment Record Issue Date Revised by Comments 1 8/15/2013 Rayna McKinley Original

More information

Installing Citrix for Mac

Installing Citrix for Mac Installing Citrix for Mac 1) Go to: http://receiver.citrix.com. 2) Click on Download Receiver. 3) On the bottom left hand corner of your computer screen, the Citrix Download should appear. Click on that

More information

ARCHER & GREINER. Citrix Client Install Instructions - For ALL Citrix Users. BigHand Client Install Instructions - For BigHand Users Only

ARCHER & GREINER. Citrix Client Install Instructions - For ALL Citrix Users. BigHand Client Install Instructions - For BigHand Users Only ARCHER & GREINER Citrix Client Install Instructions - For ALL Citrix Users BigHand Client Install Instructions - For BigHand Users Only Table of Contents Citrix Client Install Instructions - For ALL Citrix

More information

How do I use Citrix Staff Remote Desktop

How do I use Citrix Staff Remote Desktop How do I use Citrix Staff Remote Desktop September 2014 Initial Log On In order to login into the new Citrix system, you need to go to the following web address. https://remotets.tees.ac.uk/ Be sure to

More information

1. Right click using your mouse on the desktop and select New Shortcut.

1. Right click using your mouse on the desktop and select New Shortcut. offers 3 login page styles: Standard Login, List Login or Quick Time Punch. Each login page can be saved as a shortcut to your desktop or as a bookmark for easy fast login access. For quicker access to

More information

THE EDINBURGH NAPIER UNIVERSITY WINDOWS VIRTUAL PRIVATE NETWORK (VPN) GUIDE FOR MAC USERS

THE EDINBURGH NAPIER UNIVERSITY WINDOWS VIRTUAL PRIVATE NETWORK (VPN) GUIDE FOR MAC USERS THE EDINBURGH NAPIER UNIVERSITY WINDOWS VIRTUAL PRIVATE NETWORK (VPN) GUIDE FOR MAC USERS INTRODUCTION... 2 WHAT SERVICES CAN I ACCESS USING THE VPN?... 2 WHAT ARE THE REQUIREMENTS OF THE VPN SERVICE?...

More information

Using Access.Centegra.Com (Physician Access) Secure Remote Access from the Internet

Using Access.Centegra.Com (Physician Access) Secure Remote Access from the Internet System Requirements These are the minimum requirements necessary to ensure the proper operation of Centegra Health System s Access.Centegra.Com. Administrative level access to the PC or other device used

More information

Cox Business Online Backup. Download Instructions for Mac and Windows

Cox Business Online Backup. Download Instructions for Mac and Windows Cox Business Online Backup Download Instructions for Mac and Windows February 2014 Table of Contents Table of Contents Downloading Cox Business Online Backup on a Mac... 1 Downloading Cox Business Online

More information

Remote Access. Remote Access Start-up Guide. Non Cheshire East Council PC s/laptops. Page 0

Remote Access. Remote Access Start-up Guide. Non Cheshire East Council PC s/laptops. Page 0 Remote Access Remote Access Start-up Guide Non Cheshire East Council PC s/laptops Page 0 Page 1 1. Getting Started NGD provides easy access to all your Cheshire East documents and applications whilst not

More information

Network Connect Installation and Usage Guide

Network Connect Installation and Usage Guide Network Connect Installation and Usage Guide I. Installing the Network Connect Client..2 II. Launching Network Connect from the Desktop.. 9 III. Launching Network Connect Pre-Windows Login 11 IV. Installing

More information

How to use Mints@Home

How to use Mints@Home How to use Mints@Home Citrix Remote Access gives Mints users the ability to access University Of Cambridge and MINTS resources from any computer, anywhere in the world,. The service requires a high-speed

More information

Access to applications and the network depends on whether or not you are using personal equipment or a Firm-issued laptop or desktop.

Access to applications and the network depends on whether or not you are using personal equipment or a Firm-issued laptop or desktop. Overview of Help & Tips The new System allows authorized users to log in and access the Firm s network through either Citrix or VPN (also known as Stonegate IPSec VPN). This system incorporates additional

More information

CONNECT-TO-CHOP USER GUIDE

CONNECT-TO-CHOP USER GUIDE CONNECT-TO-CHOP USER GUIDE VERSION V8 Table of Contents 1 Overview... 3 2 Requirements... 3 2.1 Security... 3 2.2 Computer... 3 2.3 Application... 3 2.3.1 Web Browser... 3 2.3.2 Prerequisites... 3 3 Logon...

More information

A Guide to the Tufts Network School of Arts and Sciences School of Engineering Fletcher School of Law and Diplomacy

A Guide to the Tufts Network School of Arts and Sciences School of Engineering Fletcher School of Law and Diplomacy A Guide to the Tufts Network School of Arts and Sciences School of Engineering Fletcher School of Law and Diplomacy What the Tufts Network has to Offer The Tufts network allows you access to your personal

More information

Citrix Client Install Instructions

Citrix Client Install Instructions Citrix Client Install Instructions If you are using Citrix remotely, Information Technology Services recommends updating Citrix client to the newest version available online. You must be an administrator

More information

How to Remotely Access the C&CDHB Network from a Personal Device

How to Remotely Access the C&CDHB Network from a Personal Device How to Remotely Access the C&CDHB Network from a Personal Device 13/09/2012 Contents Installing the Citrix Receiver for Windows PCs... 2 Installing the Citrix Receiver for Mac OS X... 6 Installing the

More information

How to Install the Cisco AnyConnect VPN Client. Installing Cisco AnyConnect VPN Client on Windows with the Chrome Browser (Recommended)

How to Install the Cisco AnyConnect VPN Client. Installing Cisco AnyConnect VPN Client on Windows with the Chrome Browser (Recommended) How to Install the Cisco AnyConnect VPN Client Instructions for Windows (Chrome Browser - Recommended) Instructions for Windows (Internet Explorer with Java) Instructions for Mac OS (Chrome Browser) Installing

More information

http://vpn.madeleyacademy.com

http://vpn.madeleyacademy.com Madeley Academy Remote Access http://vpn.madeleyacademy.com Members of Staff and Sixth form students are able to log into the shared and their user areas from home. System requirements Antivirus Trusted

More information

Remote Access: Citrix Client Setup

Remote Access: Citrix Client Setup Introduction: The following documentation is intended to assist first time or active users with installation of the Citrix ICA connection software required to access the MSVU Remote Access system desktop

More information

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting

Virtual Learning Environment. Internet Explorer Browser Connectivity Troubleshooting Virtual Learning Environment Internet Explorer Browser Connectivity Troubleshooting This document is for Ultimate Software use only. No part of this document may be reproduced in any form or by any means,

More information

Citrix for Mac Installation

Citrix for Mac Installation While some MCPS applications run on Macintosh computers, other applications do not function properly. One method to get these applications (such as Outlook and Special Education s O/SS) is to add a mini-program

More information

The UC Learning Center: Disabling Pop-Up Blockers

The UC Learning Center: Disabling Pop-Up Blockers The UC Learning Center: Disabling Pop-Up Blockers In order to launch online courses within the UC Learning Center all pop-up blockers must be turned off. This guide will walk you through disabling pop-up

More information

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots

XenApp & XenDesktop Documentation. Help Desk (202) 994-8096 www.columbian.gwu.edu/ots XenApp & XenDesktop Documentation Help Desk (202) 994-8096 www.columbian.gwu.edu/ots 1 Version Date Comments Author v1.0 June 2011 Initial Version R. Shore v2.0 December 2011 Full Revision R. Shore v2.1

More information

Mac - Juniper Remote Desktop Instructions

Mac - Juniper Remote Desktop Instructions Mac - Juniper Remote Desktop Instructions How to Set up & Remotely Connect to your Hospital Windows Workstation from your Remote Macintosh Computer Using the JSAM Feature of Juniper. Note: These instructions

More information

Resource Guide INSTALL AND CONNECT TO CISCO ANYCONNECT VPN CLIENT (FOR WINDOWS COMPUTERS)

Resource Guide INSTALL AND CONNECT TO CISCO ANYCONNECT VPN CLIENT (FOR WINDOWS COMPUTERS) INSTALL AND CONNECT TO CISCO ANYCONNECT VPN CLIENT (FOR WINDOWS COMPUTERS) PLEASE READ BEFORE INSTALLING THE CISCO ANYCONNECT SECURE MOBILITY CLIENT SOFTWARE: The VPN is to be used on computers that are

More information

Carroll Hospital Center

Carroll Hospital Center Carroll Hospital Center Citrix Remote Access What is Citrix? Citrix is a technology that allows you to securely access a published application remotely from any device. Carroll Hospital Center uses this

More information

...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0...

...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0... TABLE OF CONTENTS...1 CITRIX REMOTE ACCESS WINDOWS 7...1 TABLE OF CONTENTS...1 ADDING CITRIX.AKERMAN.COM AS A TRUSTED SITE TO INTERNET EXPLORER 8.0...2 INSTALLING THE ENDPOINT ANALYSIS...4 LOGGING OFF

More information

Finance & Information Management Network Operations

Finance & Information Management Network Operations Finance & Information Management Network Operations Accessing Advance via External Affairs remote access system, Citrix. 1. Using a web browser, it s possibly to access Advance without the application

More information

Using desktop ANYWHERE

Using desktop ANYWHERE Using desktop ANYWHERE A facility for students and staff which provides access to University IT facilities from most computers which have a connection to the Internet. Using a web browser you can access:

More information

Guide: Using Citrix for Home/ Office

Guide: Using Citrix for Home/ Office Guide: Using Citrix for Home/ Office Contents Important information about disconnecting from Citrix 1 How to access Citrix Site 2 How to install Citrix Receiver for Home/ Personal Device (ipad, android

More information

How to install Office 365 Student Advantage package on a students home computer

How to install Office 365 Student Advantage package on a students home computer How to install Office 365 Student Advantage package on a students home computer All state school students from Prep to Year 12 can now download multiple free copies of the Microsoft Office 2013 Suite to

More information

ACCESSING CERNER ON A MAC (October 1, 2012)

ACCESSING CERNER ON A MAC (October 1, 2012) ACCESSING CERNER ON A MAC (October 1, 2012) For any questions regarding these instructions, or for assistance with accessing Cerner from a Mac, iphone or ipad please contact Dr. Behra at jbehra@ematucson.com.

More information

Accessing the Media General SSL VPN

Accessing the Media General SSL VPN Launching Applications and Mapping Drives Remote Desktop Outlook Launching Web Applications Full Access VPN Note: To access the Media General VPN, anti-virus software must be installed and running on your

More information

Citrix Remote Access Portal U s e r M a n u a l

Citrix Remote Access Portal U s e r M a n u a l Citrix Remote Access Portal U s e r M a n u a l 1 P a g e Table of Contents Table of Contents... 2 Introduction... 3 1. What is Citrix and how does it work?... 4 2. PC Setup/Internet Explorer - Connecting

More information

VPN AND CITRIX INSTALLATION GUIDE

VPN AND CITRIX INSTALLATION GUIDE Information Technology VPN AND CITRIX INSTALLATION GUIDE Overview of the CISCO SSL VPN Portal TMCC's Cisco SSL Virtual Private Network (VPN) portal was designed to give TMCC employees secure access to

More information

Using VPN. DJJ Staff

Using VPN. DJJ Staff Using VPN DJJ Staff Internet Explorer (32 bit) Enter https://vpn.djj.state.fl.us in the address bar You will need to use IE 32bit. 64 bit machines have the IE 64 bit option as well. To check this setting

More information

SSL VPN Setup for Windows

SSL VPN Setup for Windows SSL VPN Setup for Windows SSL VPN allows you to connect from off campus to access campus resources such as Outlook email client, file sharing and remote desktop. These instructions will guide you through

More information

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion

Initial Setup of Microsoft Outlook 2011 with IMAP for OS X Lion Initial Setup of Microsoft Outlook Concept This document describes the procedures for setting up the Microsoft Outlook email client to download messages from Google Mail using Internet Message Access Protocol

More information

Remote Access Services Apple Macintosh - Installation Guide

Remote Access Services Apple Macintosh - Installation Guide Remote Access Services Apple Macintosh - Installation Guide Version. February, 05 P age Contents GETTING STARTED... JAVA VERIFICATION, INSTALLATION, AND CONFIGURATION... Checking Mac OS version... Java

More information

Citrix Introduction and FAQs

Citrix Introduction and FAQs Citrix Introduction and FAQs Introduction to Citrix... 2 Why should I use this?... 2 What about Support?... 2 What browser should I use?... 2 Known Issues... 2 System Requirements for Windows-based computers...

More information

BT Lancashire Services

BT Lancashire Services In confidence BT Lancashire Services Remote Access to Corporate Desktop (RACD) Getting Started Guide Working in partnership Confidentiality Statement BT Lancashire Services Certain information given to

More information

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e

Technology Services Group Procedures. IH Anywhere guide. 0 P a g e VDI Pilot Technology Services Group Procedures IH Anywhere guide 0 P a g e Installation Disable Apple Security Table of Contents IH Anywhere for Apple OSX (MAC)... 2 1. Installation... 2 Disable Apple

More information

Connecting to Remote Desktop Windows Users

Connecting to Remote Desktop Windows Users Connecting to Remote Desktop Windows Users How to log into the College Network from Home 1. Start the Remote Desktop Connection For Windows XP, Vista and Windows 7 this is found at:- Star t > All Programs

More information

How to use SURA in three simple steps:

How to use SURA in three simple steps: How to use SURA in three simple steps: Most of SURA s functionality can be accessed through these three steps. 1) Download SURA to your computer Go to the SU Downloads page to obtain the SURA utility.

More information

CITRIX TROUBLESHOOTING TIPS

CITRIX TROUBLESHOOTING TIPS CITRIX TROUBLESHOOTING TIPS The purpose of this document is to outline the Most Common Frequently Asked Questions regarding access to the County of York Computer Systems via Citrix. SYSTEM REQUIREMENTS:

More information

Guide to Using Citrix at SLU (Windows)

Guide to Using Citrix at SLU (Windows) 1 Guide to Using Citrix at SLU (Windows) Section 1: Installing Citrix Client on Your Computer Page 2 Section 2: Citrix Homepage Page 9 Section 3: Troubleshooting Page 11 Section 4: Opening and Saving Files

More information

Managing Documents in the Citrix XenApp Remote Desktop

Managing Documents in the Citrix XenApp Remote Desktop Introduction Managing Documents in the Citrix XenApp Remote Desktop What is a Citrix XenApp Remote Desktop? It is a virtualized instance of MS Windows with only enough software to run TAS in a controlled

More information

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac?

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? Enterprise Computing & Service Management How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? In order to connect remotely to a PC computer from your Mac, we recommend

More information

Citrix : Remediation - MAC

Citrix : Remediation - MAC Citrix : Remediation - MAC Key Points: 1. 2. 3. 4. 5. 6. 7. Understanding End Point Scan Analysis Supported anti-virus and firewall products Configuring AVAST/SOPHOS and the Mac OS X Firewall Installing

More information

STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS

STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS STUDENT ADMINISTRATION TRAINING GUIDE SETTING YOUR BROWSER FOR PEOPLESOFT DOWNLOADS Table of Contents How to check the browser version... 3 PC - Internet Explorer... 8 Internet Explorer V9 Compatibility

More information

Mac Installation and User Guide

Mac Installation and User Guide Remote Access Portal RAP Service Mac Installation and User Guide Contents Introduction... 3 Technical Requirements... 4 Installing RAP with Blackshield (2 Factor)... 7 Troubleshooting... 12 Support...

More information

Browser-related Issues

Browser-related Issues Browser-related Issues Before you can access your student email account on your e-mail client, you must first enable POP/IMAP features on your student email account and set a special POP/IMAP password

More information

Internet Remote Access FirePass SSL VPN

Internet Remote Access FirePass SSL VPN Internet Remote Access FirePass SSL VPN Remote access to select Central Washington Hospital (CWH) information systems is available for hospital workers. Using a Web browser (Internet Explorer, Firefox,

More information

Junos Pulse VPN Client Installation

Junos Pulse VPN Client Installation Junos Pulse VPN Client Installation Windows 7 Installation p 2-6 Windows 8.1 Installation p 7-11 Macintosh version 10.6 and greater p 12-17 *This vpn appliance is to replace the Legacy SP vpn client Cisco

More information

How to install and use the File Sharing Outlook Plugin

How to install and use the File Sharing Outlook Plugin How to install and use the File Sharing Outlook Plugin Thank you for purchasing Green House Data File Sharing. This guide will show you how to install and configure the Outlook Plugin on your desktop.

More information

How to Use the Billericay School Portal

How to Use the Billericay School Portal How to Use the Billericay School Portal The school portal is a very useful facility which allows staff and students to access all their resources within the school system. Any software that works on the

More information

How to connect to the University of Exeter VPN service

How to connect to the University of Exeter VPN service How to connect to the University of Exeter VPN service *****Important Part of the process of using the VPN service involves the automatic download and installation of Juniper Network Connect software,

More information

User Guide Remote PIV to VDI Using a PIV Card

User Guide Remote PIV to VDI Using a PIV Card User Guide Remote PIV to VDI Using a PIV Card Energy IT Services (IM-64) March 2015 Authors Prepared By Matthew Cummings Senior Systems Engineer IM-64 Version Control Date Version Document Revision Description

More information

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer)

Accessing Citrix on a MAC using OS X (Mountain Lion and Newer) These instructions are specifically designed for OS X Mountain Lion and Mavericks. Earlier versions of the OS will require a different installation. These instructions assume that there are no Java, Citrix

More information

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac?

How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? How do I Install and Configure MS Remote Desktop for the Haas Terminal Server on my Mac? In order to connect remotely to a PC computer from your Mac, we recommend the MS Remote Desktop for Mac client.

More information

Introduction... 2. Requesting a VPN Account... 2. Accessing the Citrix Access Gateway (CAG)... 3. Tips and Tricks... 9

Introduction... 2. Requesting a VPN Account... 2. Accessing the Citrix Access Gateway (CAG)... 3. Tips and Tricks... 9 NWI Research VPN Basics Table of Contents Introduction... 2 Requesting a VPN Account... 2 Accessing the Citrix Access Gateway (CAG)... 3 Tips and Tricks... 9 Back up Your Favorites and Desktop Folders

More information

User Guide Remote Access to VDI/Workplace Using PIV

User Guide Remote Access to VDI/Workplace Using PIV User Guide Remote Access to VDI/Workplace Using PIV Innovation & Engineering Office (IM-64) May 2015 Table of Contents 1 Overview... 3 1.1 Web Browsers... 3 1.2 Operating Systems... 3 2 Types of Smart

More information

Instructions for Department of Public Health (DPH) WebConnect (Mac)

Instructions for Department of Public Health (DPH) WebConnect (Mac) Instructions for Department of Public Health (DPH) WebConnect (Mac) UCSF at SFGH Computing and Network Services Hours of Operation: Monday Friday 8 AM to 5PM Pacific Time Website: http://tiny.ucsf.edu/sfghcns

More information

DOE VPN Client Installation and Setup Guide March 2011

DOE VPN Client Installation and Setup Guide March 2011 DOE VPN Client Installation and Setup Guide March 2011 Table of Contents Introduction... 3 System Requirements... 3 Microsoft Windows... 3 Mac OS X... 4 Windows... 4 Installation for the Cisco AnyConnect

More information

Do I need to install anything on my computer to use the VC?

Do I need to install anything on my computer to use the VC? FAQs How does the Virtual computer work? Essentially, the computer accessing the Virtual computer acts as a wireless mouse and keyboard. The applications themselves are running on IT Sligo servers in a

More information

Installation Guide. (You can get these files from http://www.clariostechnology.com/intelligentreports/install)

Installation Guide. (You can get these files from http://www.clariostechnology.com/intelligentreports/install) Clarios Technology Pty. Ltd. Intelligent Reporter Installation Guide Installing Intelligent Reports JIRA plugin The Intelligent Reports plugin for JIRA is available through the Atlassian Marketplace. Follow

More information

Overview The following instructions are to be used to download the Citrix Client to your PC and access the CVHP network via Citrix.

Overview The following instructions are to be used to download the Citrix Client to your PC and access the CVHP network via Citrix. Overview The following instructions are to be used to download the Citrix Client to your PC and access the CVHP network via Citrix. NOTE: If you have already installed the latest Citrix Client to your

More information

MetroHealth Information Services

MetroHealth Information Services METROHEALTH SSLVPN INSTALLATION INSTRUCTIONS REQUIREMENTS:... 2 VPN INSTALLATION... 3 OK, I M CONNECTED NOW WHAT DO I DO?... 5 Set up a connection to the Application Portal:... 5 Logging off the VPN Clinical

More information

MiraCosta College now offers two ways to access your student virtual desktop.

MiraCosta College now offers two ways to access your student virtual desktop. MiraCosta College now offers two ways to access your student virtual desktop. We now feature the new VMware Horizon View HTML access option available from https://view.miracosta.edu. MiraCosta recommends

More information

For Mac User Directions, see page 5

For Mac User Directions, see page 5 Windows Vista, Windows 7, and Windows XP with Service Pack 3 Remote Desktop Access For Mac User Directions, see page 5 This instruction allows district staff and students to access the Commack UFSD network

More information

Instructions for installing Citrix Receiver

Instructions for installing Citrix Receiver Instructions for installing Citrix Receiver Remote Access End User Reference Guide for Access to SJLinked Version 1.0 4/21/2014 Contents Introduction... 2 Installing Citrix Receiver for Windows... 3 Before

More information

Installing the Citrix Online Plug-In

Installing the Citrix Online Plug-In Installing the Citrix Online Plug-In If you are a first-time user accessing NeoSystems Citrix environment, you are required to install a small program on your computer. This program will enable you to

More information

Citrix Desktop for Home Computers Windows 10 Instructions

Citrix Desktop for Home Computers Windows 10 Instructions Citrix Desktop for Home Computers Windows 10 Instructions You can use Citrix to create and access a virtual work desktop from your home computer. Step 1 Uninstall: To install the newest version of Citrix

More information

Accessing TP SSL VPN

Accessing TP SSL VPN Accessing TP SSL VPN This guide describes the steps to install, connect and disconnect the SSL VPN for remote access to TP intranet systems using personal notebooks. A. Installing the SSL VPN client Junos

More information

This document shows new Citrix users how to set up and log in to their Citrix account.

This document shows new Citrix users how to set up and log in to their Citrix account. Citrix Set up Set up and Log in to Citrix Objective: This document shows new Citrix users how to set up and log in to their Citrix account. Procedure This document shows you how to set up and log in to

More information

Sale Grammar School Remote Desktop Services User Instructions

Sale Grammar School Remote Desktop Services User Instructions Sale Grammar School Remote Desktop Services User Instructions Sale Grammar School Remote Desktop Services allows Staff and Students access to a virtual school computer while connected to the internet at

More information

Access the UTHSCSA Palo Alto Networks (PAN) VPN using Global Protect VPN client and Two Factor Authentication (2FA)

Access the UTHSCSA Palo Alto Networks (PAN) VPN using Global Protect VPN client and Two Factor Authentication (2FA) Access the UTHSCSA Palo Alto Networks (PAN) VPN using Global Protect VPN client and Two Factor Authentication (2FA) Table of Contents Introduction. 1 Determine your Windows Operating System (for software

More information

XEN Web Portal Instructions

XEN Web Portal Instructions XEN Web Portal Instructions Hi Everyone! Please use this document for help on accessing the new BearCom Xen Web Portal This document contains instructions for users of Internet Explorer, Firefox, Chrome

More information

WMC Cerner Millennium Application Portal User guide

WMC Cerner Millennium Application Portal User guide WMC Cerner Millennium Application Portal User guide Table of Contents 1. Introduction 2. Minimum System Requirements 3. Key Points 4. Citrix Receiver Installation 5. Cerner Millennium Application Portal

More information

SSL VPN Service. Once you have installed the AnyConnect Secure Mobility Client, this document is available by clicking on the Help icon on the client.

SSL VPN Service. Once you have installed the AnyConnect Secure Mobility Client, this document is available by clicking on the Help icon on the client. Contents Introduction... 2 Prepare Work PC for Remote Desktop... 4 Add VPN url as a Trusted Site in Internet Explorer... 5 VPN Client Installation... 5 Starting the VPN Application... 6 Connect to Work

More information