List of publications Professor Jari Salo P.O. BOX 4600, University of Oulu tel. (08) , fax (08)

Size: px
Start display at page:

Download "List of publications Professor Jari Salo P.O. BOX 4600, 90014 University of Oulu tel. (08) 553 2905, fax (08) 553 2906 www.oulubusinessschool."

Transcription

1 List of publications Articles in refereed international scientific journals with referee practice 39 Articles in refereed international edited volumes/books with referee practice 14 Articles in international scientific conference proceedings with referee practice 79 Scientific monographs 07 University of Oulu working papers series 01 Other 01 Total 141 Submitted and/or under review 8 Work in progress 5 Articles in refereed international scientific journals with referee practice (39) J39. Ojansivu, I., Alajoutsijärvi, K. and Salo, J. (2013). The dynamics of relationship development in service intensive project business. Industrial Marketing Management, 42, (8), , (SSCI impact 1.9). J38. Mäntymäki, M. and Salo, J. (2013). Purchasing Behavior in Social Virtual Worlds: An Examination of Habbo Hotel. International Journal of Information Management, 33, (2), (SSCI impact 1.5). J37. Laukkanen, M., Mattila, P., Salo, J. and Tikkanen, H. (2013). Using Live Cases for Teaching, Industry Collaboration, and Research. Marketing Education Review, 23, (1), J36. Salo, J., Lehtimäki, T., Simula, H. and Mäntymäki, M. (2013). Social media marketing in the Scandinavian industrial marketing. International Journal of Electronic Business Research, to appear.

2 J35. Salo, J. and Wendelin, R. (2013). Longitudinal Analysis of Digital Bonding in Buyer-Seller Relationships. Journal of Business-to-Business Marketing, 20, (1), (SSCI impact 0.66). J34. Salo, J., Lankinen, M. and Mäntymäki, M. (2013). The use of social media for artist marketing: Music industry perspectives and consumer motivations. International Journal on Media Management, 15, (1), J33. Salo, J., Kajalo, S., Mäntymäki, M., Leminen, S. and Sihvonen, A. (2013). Consumer acceptance of electronic reading devices: An empirical study from Finland. Journal of Information Technology Research, 6, (1), J32. Ur Rahman, S., Cripps, H., Salo, J., Hussain R.I. and Zaheer, A. (2013). Determinants of satisfaction with E-retailing: the role of usability factors. Middle East Journal of Scientific Research, 17, (11), J31. Salo, J. (2012). The role of mobile technology in a buyer-supplier relationship: a case study from the steel industry. Journal of Business & Industrial Marketing, 27, (7), (SSCI 0.68 impact) J30. Oinonen, M., Jalkala, A. and Salo, J. (2012). Combining RFID technology with Social Media Marketing: A Value Network Analysis. International Journal of Business Information Systems, 11, (4), J29. Salo, J. (2012). Customer experience management in the music industry online communities. International Journal of Music Business Research, 1, (2), J28. Mäntymäki, M. and Salo, J. (2011). Teenagers in Social Virtual Worlds: Continuous use and Purchasing Behavior in Habbo Hotel. Computers in Human Behavior, 27, (6), (1.8 impact). J27. Lankinen, M., Kajalo., S., Mäntymäki, M. and Salo, J. (2011). Utilization of Social Media in the Music Industry: A Finnish Case Study. Journal of Digital Marketing, 2, (2), J26. Cruz, P., Muñoz, P. and Salo, J. (2010). Heavy users of e-banking and customer experience management: Evidences on intrinsic motivation. International Journal of Electronic Business, 8, (2),

3 J25. Salo, J. (2010). Conceptualizing Mobile Game Advertising: Relationship between Different Game Types and Degree of Brand Exposure. Journal of Digital Marketing, 1, (2), J24. Salo, J. (2010). Innovation in the metal manufacturing industry: Facilitating innovation with electronic business applications. International Journal of Electronic Business Management, 8, (2), J23. Salo, J., Maqsood, S. and Cripps, H. (2010). Digital service infrastructure development and deployment in the business service industry. Journal of Digital Marketing, 1, (1), J22. Lehtimäki, T., Simula, H. and Salo, J. (2009). Applying knowledge management to project marketing in a demanding technology transfer project: convincing the customer over the knowledge gap. Industrial Marketing Management, 39(2), (1.33 impact). J21. Cripps, H. Salo, J. and Standing, C. (2009). Enablers and impediments to IT adoption in business relationships: Evidence from Australia and Finland. Journal of Systems and Information Technology, 11, (2) J20. Simula, H., Lehtimäki, T. and Salo, J. (2009). Managing greenness in technology marketing. Journal of Systems and Information Technology 11, (4) J19. Salo, J. (2009). Digital advertising in mobile games: A conceptualization and description of typical features of mobile in-game advertising. International Business and Economics Review 1, (1), J18. Westerlund, M., Rajala, R. Tuunanen, T. and Salo, J. (2009). The influence of content and trust on consumers intention to accept mobile advertisements. International Journal of E-services and mobile applications, 1, (4), J17. Salo, J. (2009). Mobile games advertising in international marketing context. Journal of International Marketing and Exporting, 14, (1), J16. Salo, J., Sinisalo, J. and Karjaluoto, H. (2008). Intentionally Developed Business Network for Mobile Marketing: A Case Study from Finland. Journal of Business & Industrial Marketing, 23, (7), (0.53 impact)

4 J15. Lehtimäki, T., Salo, J. and Karjaluoto, H. (2008). Launch lessons from a growing global supplier of industrial equipment. International Journal of Business Excellence, 1, (4), J14. Salo, J. (2008). E-business initiated change of business relationships structure and interaction process. International Journal of Electronic Business Management, 6, (1), J13. Salo, J. and Karjaluoto, H. (2007). A conceptual model of trust in the online environment. Online Information Review, 31, (5), (1.4 impact). J12. Sinisalo, J., Salo, J., Karjaluoto, H. and Leppäniemi. M. (2007). Mobile Customer Relationship Management Underlying Issues and Challenges. Business Process Management Journal, 13, (6), J11. Salo, J. and Karjaluoto, H. (2007). Mobile games as an advertising medium: towards a new research agenda. The International Research Journal Innovative Marketing, 3, (1), J10. Salo, J. (2007). Business relationships redesign with electronic commerce tools: An empirical investigation. Business Process Management Journal, 13, (4), J9. Salo, J. (2006). Business relationship digitization: what we need to know before embarking on such activities? Journal of Electronic Commerce in Organizations, 4 (4), J8. Salo, J. and Karjaluoto, H. (2006). IT-Enabled Supply Chain Management. Contemporary Management Research, 2, (1), J7. Karjaluoto, H., Karvonen, J., Kesti, M., Koivumäki, T., Manninen, M., Pakola, J., Ristola, A. and Salo, J. (2005). Factors affecting consumer choice of mobile phones: Two studies from Finland. Journal of Euromarketing, 14, (3), J6. Salo, J. and Sinisalo, J. (2005). The Impact of Digitization on Business Relationships: A Case Study from Finland. E-Business Review, V, J5. Sinisalo, J., Salo, J., Leppäniemi, M. and Karjaluoto, H (2005). Initiation Stage of a Mobile Customer Relationship Management. E-Business Review, V,

5 J4. Karjaluoto, H., Leppäniemi, M. and Salo, J. (2004). The Role of Mobile Marketing in Companies promotion mix: Empirical evidence from Finland. Journal of International Business and Economics, 2, (1), J3. Salo, J., Karjaluoto, H. and Leppäniemi, M. (2004). The Impact of E-Business on the Exchange Structure and Process within Stable Business Relationship: A Case Study from Finland. Review of Business Research, 2, (1), J2. Salo, J., Karjaluoto, H. and Leppäniemi, M. (2004). The Impact of E-business on interaction within stable business relationships: A case study from Finland. E- Business Review, IV J1. Leppäniemi, M, Karjaluoto, H. and Salo, J. (2004). The Success Factors of Mobile advertising Value Chain. E-Business Review, IV Articles in international or national edited volumes/books with referee practice (14) B14. Salo, J. (2012). Virtuaalimaailmat liiketoiminnan kehittämisen välineinä. (Lehtonen, J.) Klikkaa Tästä. Mainostajien Liitto. Virtual worlds as tool to develop business. Book by Finnish advertisers union, (no rigorous referee practice) (in Finnish). B13. Salo, J. (2012). Esipuhe - Sähköpostimarkkinoijan opas. (Huttunen, P. & Tursas, S.). Sähköpostimarkkinoijan opas, pp.1-3. Foreword to marketing guide book, (no rigorous referee practice) (in Finnish). B12. Könkkölä, S., Niiranen, H., S., Salo, J. and Leminen, S. (2012). Business concepts for combined online and offline materials in e-learning services. Multichannel Multi Market Media Service Business model evaluation and Benchmark. Edited by Leminen, S., Könkkölä, S. & Huhtala, J.-P. Laurea publications 9. ISBN (print). B11. Holma, H. and Salo, J. (2010). Improving management of supply chains by information technology. Global logistics: New directions in the supply chain management. Edited by Waters, Donald, (6 th ed). Kogan Page publications, London, pp B10. Salo, J. (2009). Branding of industrial products as competitive advantage in commercialization process. In: Simula, H., Lehtimäki, T., Salo. J. & Malinen, P.

6 (eds.) Commercialization of new B2B products, Teknologiainfo, Teknova, Oy (Teknologiateollisuus ry:n kustantamo) (no rigorous referee practice) (in Finnish), pp B9. Salo, J. (2009). Digital marketing tools in successful new product commercialization. In: Simula, H., Lehtimäki, T., Salo. J. & Malinen, P. (eds.) Commercialization of new B2B products Teknologiainfo, Teknova, Oy (Teknologiateollisuus ry:n kustantamo) (no rigorous referee practice) (in Finnish), pp B8. Salo, J. (2008). Mobile technology usage in business relationships. In: Khosrow- Pour, M. (ed.) Encyclopedia of Information Science and Technology, 2 nd ed., Information Resources Management Association, USA B7. Salo, J. (2008). Digitizing Business Relationships: Some Practical and Theoretical Considerations. In: Khosrow-Pour, M. (ed.) Web Technologies for Commerce and Services Online IGI Global, PA, USA, p B6. Salo, J. (2006). IT-enabled integration of business relationship in the steel industry context. In: Walters, B & Tang, Z (eds.) IT-Enabled Strategic Management: Increasing Returns for the Organization, Idea Group Publishing, PA, USA, p B5. Leppäniemi, M. Karjaluoto, H., Sinisalo, J. and Salo, J. (2006). Integrated Marketing Communications in Mobile Context. In: Diehl, S. & Terlutter, R. (eds.). International Advertising and Communication New Insights and Empirical Findings, GABLER Verlag/Deutscher Universitätsverlag, p B4. Salo, J. and Tähtinen J. (2006). Special features of mobile advertising and their utilization. In: Khosrow-Pour, M (ed.) Encyclopedia of E-Commerce, E- Government and Mobile Commerce, Idea Group Publishing, PA, USA, p B3. Karjaluoto, H., Leppäniemi, M., Salo, J., Sinisalo, J. and Feng, L. (2006). The mobile network as a new medium for marketing communications: A case study from Finland. In: Unhelkar, B. (ed.) Handbook of Research in Mobile Business: Technical, Methodological and Social Perspectives, Idea Group Publishing, Hershey PA, USA, Vol 2, p B2. Salo, J., Karjaluoto, H., Kesti, M., Koivumäki, T. and Ristola, A. (2005). Sports Event Spectators Reactions to Mobile Marketing. Empirical evidence from Finland.

7 In: Pitts, B. (ed.) Where Sport Marketing Theory Meets Practice: Selected Papers from the Second Annual Conference of the Sport Marketing Association. Fitness Information Technology, Morgantown WV, p B1. Salo, J. and Tähtinen, J. (2005). Retailer use of Permission-Based Mobile Advertising. In: Clarke III, I. and Flaherty, T.B. (eds.) Advances in Electronic Marketing, Idea Group Publishing, PA, USA, p Articles in international scientific conference proceedings with referee practice (79) CP79. Skippari, M., Laukkanen, M. & Salo, J. (2013). The Role of Identity Domains in the Generation of Collaborative Innovation Paradox in a Supply Chain. Academy of Management Annual Meeting Proceedings, Orlando, USA, August 9-13, CP. 78. Nuojua, O. & Salo, J. (2013). Process of Buyer-Seller Relationship Development in EU Public Sector. Proceedings of the 29 th annual Industrial Marketing and Purchasing (IMP) conference, Atlanta. CP77. Ojansivu, I., Alajoutsijärvi, K. Salo, J. & Lehtimäki, T. (2013). Buyer-Seller Relationship Development in the Service- Intensive Projects: Introducing Four Archetypical Post-Project Relationships. Proceedings of the 29 th annual Industrial Marketing and Purchasing (IMP) conference, Atlanta. CP.76.Lehtimäki, T., Korkiakoski, M., Ojansivu, I. & Salo, J. (2013). Value Proposition Communication for Industrial Asset Efficiency Service as a Part of the Sales Process. Proceedings of the 29 th annual Industrial Marketing and Purchasing (IMP) conference, Atlanta. CP75. Komulainen, R., Nadeem, W., Satokangas, S. & Salo, J. (2013). Rewarding In-Game Banner Ad Clicks with Tangible Incentives. Proceedings of the 12 th International Federation for Information Processing (IFIP) WG6.11 conference on e-business, e-services, and e-society, April, Athens, Greece, pp CP74. Salo, J., Kajalo, S., Mäntymäki,M & Najmul Islam, A.K.M. (2013). Conceptualizing perceived benefits and investigating its role in adoption of tablet computers among newspaper subscribers. Proceedings of the 12 th International Federation for Information Processing (IFIP) conference on e- Business, e-services, and e-society, April, Athens, Greece, pp CP73. Ojansivu, I., Peltoniemi, P., Lehtimäki, T., & Salo, J. (2012). Understanding the antecedents of becoming an integrated solutions supplier. Proceedings of the Australian and New Zealand Marketing Academy Annual International Conference, December 3-5, Adelaide, Australia. CP72. Mäntymäki, M. & Salo, J. (2012). Digital natives purchasing behaviour in social virtual worlds: Insight from Habbo Hotel. Proceedings of the Australian and New Zealand Marketing Academy Annual International Conference, December 3-5, Adelaide, Australia.

8 CP.71. Ojansivu, I., Alajoutsijärvi, K., & Salo, J. (2012). Beyond the unknown: designing roadmaps for buyer-seller relationship development in the service intensive project business. Proceedings of the annual international Industrial Marketing and Purchasing (IMP), Asia conference, December 9-12, Goa, India. CP70. Lehtimäki, T., Oinonen, M., Ojansivu, I., & Salo, J. (2012). Supplier and customer roles at different stages of co-innovation. Proceedings of the 28 th Industrial Marketing and Purchasing international annual conference, September 13-15, Rome, Italy, CP69. Lehtimäki, T., Pääkkönen, K., Oinonen, M., Ojansivu, I. & Salo, J. (2012). Industrial coinnovation process: relational approach. Proceedings of the 23 rd International Society for Professional Innovation (ISPIM) international annual conference, June 17-20, Barcelona, Spain. CP68. Mäntymäki, M. & Salo, J. (2012). Digital Natives Purchasing Behavior in Habbo Hotel. Proceedings of the 25 th Bled econference, Bled, Slovenia. CP67. Kajalo, S., Mäntymäki, M., Salo, J., Huhtala, J.-P., Koivisto, E., and Sihvonen, A.(2012). Factors Affecting Consumer Acceptance of Innovation - Case of E-Reading Devices. Abstract, Proceedings of the 5 th Annual Conference of the Academy of Innovation and Entrepreneurship, June 8th-10th, 2012, Macau, China. CP66. Kajalo, S., Mäntymäki, M., Salo, J. Huhtala, J-P & Sihvonen, A. (2012). A Model of User Acceptance of E-reading Devices among Newspaper Subscribers. Abstract, Proceedings of the Global Marketing Conference, Seoul, South Korea. CP65. Pöyry, E, Parvinen, P., Salo, J. & Blakaj, H. (2012). Hedonic and Utilitarian Search for Electronic Word-of-Mouth. Proceedings of the 45 th Hawaii International Conference on System Science (HICSS), pp CP64. Laukkanen, M., Salo, J., Mattila, P. & Tikkanen, H. (2012). Using Student Cases for Open Services Innovation. Winter American Marketing Association (AMA) annual conference, poster session, February 17-19, St. Petersburg, Florida, USA. CP63. Huhtala, J-P., Sihvonen, A., Hietanen, J., Weijo, H., Tikkanen, H. Salo, J. & Mattila, P. (2011). The impact of the sources of learning in product innovation outcomes: an emerging industry perspective. Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC), Perth, Australia. CP62. Könkkölä, S., Salo, J., Leminen, S. & Niiranen, H. (2011).Bundling of Online and Offline Learning Solutions An Explorative Qualitative Study of Customer-Perceived Value. Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC), Perth, Australia. CP61. Laukkanen, M., Skippari, M., & Salo, J. (2011). Supply Chain Relationships as Barriers to Collaborative Innovation. Proceedings of the Australian and New Zealand Marketing Academy (ANZMAC), Perth, Australia.

9 CP60. Tiainen, O., Pöyry, E., Parvinen, P., Salo, J. & Blakaj, H. (2011). Conceptualizing E-Selling through Digitalized Interactive Sales Influence Tactics. Proceedings of the 13 th International Conference on Electronic Commerce (ICEC). CP59. Pöyry, E., Parvinen, P., & Salo, J. (2011). Online information search and utilization of electronic word-of-mouth. Proceedings of the 13 th International Conference on Electronic Commerce (ICEC). CP58. Hietanen, J., Sihvonen, A., Salo, J., Tikkanen, H., Parvinen, P., Mattila, & Pedeliento G. (2011). Managerial Stories: The Situational Nature of Managerial Truths in B2B Research. Proceedings of the Industrial Marketing and Purchasing (IMP) annual conference, Glasgow, Scottland, UK. CP57. Oinonen, M., Jalkala A., & Salo, J. (2011). Combining RFID Technology with Social Media Marketing A Value Network Analysis. Proceedings of the Industrial Marketing and Purchasing (IMP) annual conference, Glasgow, Scottland, UK. CP56. Salo, J., Mäntymäki, M., Lankinen, M. & Kajalo, S. (2011). Harnessing the Power of Social Media in the Music Industry: A Finnish Case Study. Proceedings of the 24 th Bled econference, June 12-15, Bled, Slovenia. CP55. Salo, J. (2011). Balancing strategies for managing digital bonds in business relationships. Proceedings of the Business Market Management conference (BMM), Tampere, Finland. CP54. Ojansivu, I. & Salo, J. (2011). Understanding the dynamics of relationship development in service intensive project business. Proceedings of the Technology Innovation and Industrial Management conference (TIIM), Oulu, Finland. CP53. Kajalo, S., Leminen, S., Mäntymäki, M., & Salo, J. (2011). Consumer Acceptance of E-Reading Devices: An Empirical Analysis. Proceedings of the International Conference on Business and Information (BAI2011), Bangkok, Thailand, July 4-6, Vol. 8 (CD-ROM), ISSN CP52. Huhtala, J-P, Sihvonen, A., Salo, J., Hietanen, J. Koivisto, E. & Tikkanen, H. (2011). Emerging business models in the e-reading context. Proceedings of the International Conference on Data Engineering and Internet Technology, March Bali, Indonesia. CP51. Sihvonen, A., Hietanen, J., Salo, J. & Koivisto, E. (2010). Dynamic Managerial Capabilities and Strategic Marketing The Hierarchy of Capabilities. Proceedings of the Australian and New Zealand Marketing Academy International Annual conference. CP50. Laukkanen, M., Möller, K. & Salo, J. (2010). Value System Innovation in a Stagnant Industry. Proceedings of the Australian and New Zealand Marketing Academy International Annual conference. CP49. Koivisto, E., Toyoki, S. Sihvonen, A. & Salo, J. (2010). Negotiating Stigmas: Contributions from a Narrative Approach. Proceedings of the Australian and New Zealand Marketing Academy International Annual conference.

10 CP48. Salo, J., Tikkanen, H. & Vassinen, A. (2010). Digital Bonds in Business Relationships. Proceedings of the Industrial Marketing and Purchasing (IMP) annual conference, Budapest, Hungary. CP47. Pöntiskoski, E., Weijo. H., Salo., J. & Koivisto, E. (2010). Monetizing storytelling- Commercializing media as services. Proceedings of the Global Marketing Conference at Tokyo September, Tokyo, Japan, CP46. Ojansivu, I. & Salo, J. (2010). Management of post-project service relationships. Global Business and Technology Association (GBATA) twelfth annual international conference Mpumalanga, South Africa July 5-9, 2010, CP45. Mäntymäki, M. & Salo, J. (2010). Trust, social presence and customer loyalty in social virtual worlds. Proceedings of the 23 rd Bled econference, June, Bled Slovenia. CP44. Salo, J. Lehtimäki, T, Simula, H., & Tikkanen, H. (2010). Social media management in the Finnish B2B markets. Proceedings of the 16 th CBIM Annual Academic Workshop, January, San Juan, Puerto Rico, USA. CP43. Cripps, H. & Salo, J. (2009). The lost E in Clustering: an Australian Case Study. Proceedings of the 22 nd Bled econference. CP42. Härkönen, K. & Salo, J. (2009). Diffusion of innovation project in Finnish preventive health education Learning from unsuccessful launch of diffusion. Proceedings of the Global Conference on Business and Finance, Costa Rica. CP41. Salo, J. & Härkönen, K. (2009). Customer Experience Management with Social webs: A music industry case study. Proceedings of the Global Conference on Business and Finance, Costa Rica. CP40. Lehtimäki, T., Mustonen, M., Salo, J. & Karjaluoto, H. (2009). Integrated Marketing Communications and Industrial Marketing: How to Make them Match? Proceedings of the 38 th European Marketing Academy (EMAC) Annual Conference. CP39. Simula, H., Suomalainen, T, Lehtimäki, T, Salo, J. & Malinen, P. (2009). Marketing of green technologies. Current challenges and opportunities for industrial firms. Proceedings from 18th International Conference for the International Association of Management of Technology, Managing Green Technology, 5-9 April 2009, Orlando USA. CP38. Salo, J. (2009). Managing Digital Bonds in Business Relationships. Proceedings of the CBIM Annual Academic Workshop, January, Atlanta, USA. CP37. Salo, J. & Alajoutsijärvi, K. (2008). Advertising in mobile games: A conceptualization of mobile in-game advertising. Proceedings of the Australian and New Zealand Marketing Academy International Annual conference. CP36. Salo, J. (2008). Mobile Consumers. Invited Abstract and panel presentation. Proceedings of the 11 th International Symposium on Wireless Personal Multimedia Communications, September 8-11, Saariselkä, Finland.

11 CP35. Lehtimäki, T., Salo, J. and Simula, H. (2008). Clarifying the terms launch and commercialization: Reflections from theory and practice. Proceedings of the 37 th European Marketing Academy annual conference, May, Brighton, UK. CP34. Salo, J., Härkönen, K. & Blomster, M. (2008). Mobile games as advertising forums: Some preliminary insights and suggestions. Proceedings of the 3 rd Biennal Conference of the Academy of World Business, Marketing and Management Development, July, Rio De Janeiro, Brazil, p CP33. Simula, H., Lehtimäki, T. & Salo, J. (2008). Re-thinking the product from innovative technology to productized offering. Proceedings of the 2008 International Society for Professional Innovation Management conference, June, Tours, France. CP32. Blomster, M., Salo, J. & Härkönen, K. (2008). Decision making in public procurement in the EU. Proceedings of the 3 rd Biennal Conference of the Academy of World Business, Marketing and Management Development, July, Rio De Janeiro, Brazil, p CP31. Salo, J. (2008). Role of mobile technology in a buyer-supplier relationship: A case study from the steel industry. Proceedings of the CBIM/ISBM Annual Academic Workshop, February, Tampa, USA, p CP30. Härkönen, K., Salo, J. & Blomster, M. (2008). Shaping the horizons of two-dimensional network context of the healthcare for better practice - The case of Diabetes care implementation. Proceedings of the 3 rd Biennal Conference of the Academy of World Business, Marketing and Management Development, July, Rio De Janeiro, Brazil, p CP29. Salo, J. (2007). Digital bond formation in long-term buyer-seller relationships.. Proceedings of the 23 rd IMP Conference Exploiting the b-to-b knowledge network: new perspectives and core concepts, August 29 - September 1, Manchester, England. CP28. Cripps, H. & Salo, J. (2007). Impediments to IT adoption in business relationships: Evidence from Australia and Finland. Proceedings of the 23 rd IMP Conference Exploiting the b-to-b knowledge network: new perspectives and core concepts, August 29 - September 1, Manchester, England. CP27. Karjaluoto, H. & Salo, J. (2007). The effects of digital economy on different industries. A conceptual tool for analyzing digitalization. Proceedings of the International Conference on Business and Information, July 11-13, Tokyo, Japan. CP26. Lehtimäki, T., Salo, J., Karjaluoto, H. & Simula, H. (2007). Managing the effects of firm s existing knowledge base in the front end of innovation process in industrial customer project. Proceedings of the 14 th International Product Development Management Conference, EIASM, June 11-12, Porto, Portugal, p

12 CP25. Salo, J., Karjaluoto, H. & Jussila, H. (2007). New product innovation process: A case study from the metal manufacturing industry. Proceedings of the 14 th International Product Development Management Conference, EIASM, June 11-12, Porto, Portugal, p CP24. Salo, J. & Karjaluoto, H. (2007). Deployment of electronic commerce tools in the business-tobusiness services context. Proceedings of the 18 th Information Resources Management Association International Conference, May 19-23, Vancouver, Canada. CP23. Salo, J. (2006). E-business Initiated Chance of Structure and Interaction Processes in Business Relationships. Proceedings of the 7 th Management International Conference (MIC) Advancing Business and Management in Knowledge-based Society on a CD-ROM, Portoroz, Slovenia, November 23-25, ISSN , p CP22. Salo, J. (2006). Coping with business relationships: Use of mobile solutions to improve interorganizational business processes. Proceedings on a CD-ROM Emerging Trends and Challenges in Information Technology Management ed. Khosrow-Pour, M. Information Resources Management Association Conference, Washington DC, May 21-24, ISBN (CD-ROM version) / ISBN (print version), p CP21. Sinisalo, J., Salo, J., Karjaluoto, H. & Leppäniemi, M. (2006). Managing Customer Relationships through Mobile Medium Underlying Issues and Opportunities, Hawaii International Conference on System Sciences (HICSS-39), Kauai, Hawaii, USA, January 4-7, Available online p CP20. Chan S-L, Kautonen, T, Karjaluoto, H. & Salo, J. (2005). Permission to use personal information in mobile marketing and the impact of trust: a conceptual framework. Proceedings on a CD-ROM Broadening the boundaries ed. Purchase, S. The Australian & New Zealand Marketing Academy Conference (ANZMAC), Perth, Australia, December 5-7, ISBN X, p CP19. Salo, J. & Karjaluoto, H. (2005). IT-enabled supply chain management. Proceedings of the BAI2005 International Conference on Business and Information, Vol. 2, [CD-ROM], ISSN , 2005 Hong Kong, July 14-15, Abstract, p1. CP18. Salo, J., Karjaluoto, H., Tirri, J. & Sutinen, J. (2005). Strategic net of mobile advertising a case study of actors and activities. Proceedings on a CD-ROM Broadening the boundaries ed. Purchase, S. The Australian & New Zealand Marketing Academy Conference (ANZMAC), Perth, Australia, December 5-7, ISBN X, p CP17. Karjaluoto, H., Leppäniemi, M., Salo, J., Sinisalo, J. & Feng, L. (2005). Exploring Novel Combinations of Mobile, Print, and the Web Medium. Proceedings on a CD-ROM Challenges of Organizations in Global Markets of the British Academy of Management (BAM) Conference, Oxford, UK, September 13-15, ISBN , Abstract, p1. CP16. Salo, J., Karjaluoto, H. Leppäniemi, M., Mähönen, M. & Sinisalo, J. (2005). An investigation of channel preferences in the retailing sector. How to capitalize on digital channels? Proceedings of the 5 th Hawaii International Conference on Business, Honolulu, Hawaii, USA, ISSN X, p.1-18.

13 CP15. Mähönen, M., Karjaluoto, H. & Salo, J. (2005). Mapping the stages of organizational technology adoption process. Proceedings of the 5 th Hawaii International Conference on Business, Honolulu, Hawaii, USA, ISSN X, p CP14. Leppäniemi, M. Karjaluoto, H., Salo, J., & Sinisalo, J. (2005). Factors Affecting Customers Willingness to Receive Mobile Marketing. Proceedings of the 4 th International Conference on Research in Advertising (ICORIA), Saarbruecken, Germany. ISBN p CP13. Sinisalo, J., Salo, J., Leppäniemi, M., Karjaluoto, H. & Zhao, X. (2005). Building Customer Database for Mobile Customer Relationship Management. Proceedings of the 4 th International Conference on Information and Management Sciences (IMS), Kumning, China. p CP12. Salo, J., Alajoutsijärvi, K. & Koivumäki, T. (2005). A review of research illustrating the impacts of digitization on the buyer-seller relationships. Proceedings of the 21 st Industrial Marketing and Purchasing (IMP) Conference, Dealing with Dualities, Rotterdam, Netherlands, September 1-3, 2005, p Available online CP11. Salo, J. (2005). Business relationship digitization process: A conceptual framework. Proceedings of the 21 st Industrial Marketing and Purchasing (IMP) Conference Dealing with Dualities, Rotterdam, Netherlands, September 1-3, 2005, p Available online CP10. Tähtinen, J. & Salo, J. (2004). Special Features of Mobile Advertising and their Utilization. Proceedings (CD-ROM) of the 33 rd European Marketing Academy (EMAC) conference Worldwide marketing, Murcia, Spain. May 18 th -21 st, 2004, p.1-8. CP9. Salo, J., Karjaluoto, H., Kesti, M., Koivumäki, T. & Ristola, A. (2004). Sports Event Spectators Perceptions of Mobile Marketing. Empirical evidence from Finland. Proceedings on a CD-ROM Where Sport Marketing Theory Meets Practice ed. Pitts, B. The 2 nd Sport Marketing Association (SMA) Conference, November 18-20, Memphis, USA, ISBN CP8. Karjaluoto, H., Karvonen, J., Pakola, J., Pietilä, M., Salo, J. and Svento, R. (2003). Exploring Consumer Motives in Mobile Phone Industry: An Investigation of Finnish Mobile Phone Users. Global issues of Business. First International Conference Proceedings on Business, June pp , CP7. Karjaluoto, H., Koivumäki, T. & Salo, J. (2003). Individual differences in private banking: Empirical evidence from Finland. Proceedings of the Hawaii International Conference on System Sciences (HICSS-36) Hawaii, Big Island, USA, January 6-9, Available online p CP6. Salo, J., Karjaluoto, H. & Alajoutsijärvi, K. (2003). A Closer look at digitalization of business relationships. 19 th IMP-Conference Managing in Networks, Lugano, Switzerland, September 4-6, 2003, p Available online CP5. Salo, J. (2003). Digitalization of business relationships. 19 th IMP-Conference Managing in Networks, Lugano, Switzerland, September 4-6, 2003, p Available online

14 CP4. Salo, J. & Alajoutsijärvi, K. (2003). Strained business relationships. 19 th IMP Conference Managing in Networks, Lugano Switzerland, September 4-6, 2003, p Available online CP3. Salo, J. (2003). The Management of Different Types of Exchanges: A Conceptual Preliminary Study. Workshop paper presented at the 13 th Nordic Workshop on Interorganizational Research, Helsinki, Finland, August 15-17, pages. CP2. Salo, J., Karjaluoto, H. & Alajoutsijärvi, K. (2003). Digitalization and the changing structure of business networks. Australian and New Zealand Marketing Academy Conference Proceedings (CD- ROM) Adelaide, Australia, December 1-3, ISBN , p CP1. Salo, J. (2002). Relationships in an Electronic Environment. Australian and New Zealand Marketing Academy Conference Proceedings (CD-ROM) Melbourne, Australia, December 2-4, 2002, ISBN , p Monographs (7) M7. Nadeem, W., Qureshi, I.A. and Salo, J. (2012). Technology Acceptance in Motorcycle Retail Industry: An Inclination towards Adaption of Web 2.O. Lambert Academic Publishing. M6. Huhtala, J-P., Salo, J. and Leminen, S. (Eds.) (2011). Multichannel Multimarket Media Services Dynamic Media Business Models, Value Chains and Ecosystems. Laurea Publications A-75, Edita Prima Oy, Helsinki. M5. Leminen, S and Salo, J. (Eds.) (2011). ereading Services, business models and concepts in Media Industry. Laurea Publications A-73, Edita Prima Oy, Helsinki. M4. Simula, H., Lehtimäki, T., Salo, J. and Malinen, P. (2009). Commercialization of new B2B products, in Finnish Uuden B2B-tuotteen menestyksekäs kaupallistaminen. Teknologiainfo, Teknova, Oy (Teknologiateollisuus ry:n kustantamo) (in Finnish). M3. Salo, J. (2006). Business Relationship Digitalization: A Case Study from the Steel Processing Industry. D.Sc. (Econ. & Bus. Adm.) monograph. Oulu University Press, Oulu, Finland, p M2. Salo, J. (2002). Business Cycles and Relationships in Sawmill Industry. Master s thesis, University of Oulu (In Finnish).

15 M1. Salo, J. (1999). Sellers image, customer relationships and consumer behavior. Vocational Qualification in Business and Administration thesis. Raahe s Business School (In Finnish). University of Oulu working papers series (1) WP1. Lehtimäki, T., Salo, J., Hiltula, H. and Lankinen, M. (2009). Harnessing Web 2.0 for business-to-business marketing- Literature review and an Empirical Perspective from Finland. Faculty of Economics and Business Administration, University of Oulu, Working papers 29 pp Other publications (1) OP1. Salo, J. (2009). Speech for the sword. In Rossi, P., Haapasalo, H., Saarela, S. & Rossi, E. (eds.) Eight conferment of degrees ceremony (in Finnish), pp Oulu February 3, 2014 Jari Salo

CURRICULUM VITAE. 2007-2010: Senior Lecturer in Marketing Marketing Division, Leeds University Business School University of Leeds Tutor in Marketing

CURRICULUM VITAE. 2007-2010: Senior Lecturer in Marketing Marketing Division, Leeds University Business School University of Leeds Tutor in Marketing CURRICULUM VITAE PERSONAL INFORMATION Full Name: Dionysis Skarmeas Work Address: Athens University of Economics & Business, 12 Derigny Str. 10434 Athens, GR Telephone Number: +30 210 8203 417 Fax Number:

More information

The value of accredited certification

The value of accredited certification Certified Once Accepted Everywhere The value of accredited certification Survey Report Published May 212 In 21/11, the IAF carried out a global survey to capture market feedback on the value of certification.

More information

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund

Foreign Taxes Paid and Foreign Source Income INTECH Global Income Managed Volatility Fund Income INTECH Global Income Managed Volatility Fund Australia 0.0066 0.0375 Austria 0.0045 0.0014 Belgium 0.0461 0.0138 Bermuda 0.0000 0.0059 Canada 0.0919 0.0275 Cayman Islands 0.0000 0.0044 China 0.0000

More information

ACADEMIC PUBLICATIONS HEIKKI KARJALUOTO. J - Refereed Journal Articles Accepted for Publication

ACADEMIC PUBLICATIONS HEIKKI KARJALUOTO. J - Refereed Journal Articles Accepted for Publication ACADEMIC PUBLICATIONS HEIKKI KARJALUOTO J - Refereed Journal Articles Accepted for Publication J1. Internet banking adoption factors in Finland (together with Minna Mattila and Tapio Pento). Journal of

More information

PANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module

PANDUIT Physical Layer Infrastructure Management. EMC Smarts Integration Module PANDUIT Physical Layer Infrastructure Management EMC Smarts Integration Module SM About PANDUIT A World Class Developer PANDUIT is a world class developer and provider of leading edge solutions that help

More information

European SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France

European SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France SOUS EMBARGO JUSQU AU 8 JUILLET A 8H00 European SME Export Report - FRANCE Export / import trends and behaviours of SMEs in France July 2015 European SME Export Report Small and medium-sized enterprises

More information

JOURNAL INDEXED IN SCOPUS Sorted based on SCImago Journal Rank (SJR)

JOURNAL INDEXED IN SCOPUS Sorted based on SCImago Journal Rank (SJR) JOURNAL INDEXED IN SCOPUS Sorted based on SCImago Journal Rank (SJR) Journal Titles 2013 SJR Impact Factor Publisher's Country Field Academy of Management Annals 9.928 United Kingdom Business, Management

More information

THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION

THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION CUSTOMER SUCCESS STORY THE CISCO CRM COMMUNICATIONS CONNECTOR GIVES EMPLOYEES SECURE, RELIABLE, AND CONVENIENT ACCESS TO CUSTOMER INFORMATION EXECUTIVE SUMMARY CUSTOMER NAME Coleman Technologies INDUSTRY

More information

THINK Global: Risk and return

THINK Global: Risk and return Changing context of real estate returns in a globalised world Data generating art This document is solely for the use of professionals and is not for general public distribution. Using data from Fig.1

More information

Global Network Access International Access Rates

Global Network Access International Access Rates Global Network Access International Access Rates We know that you need to communicate with your partners, colleagues and customers around the world. We make every effort to understand the difficulties

More information

Accenture 2013 Global Consumer Pulse Survey. Global & U.S. Key Findings

Accenture 2013 Global Consumer Pulse Survey. Global & U.S. Key Findings Accenture Global Consumer Pulse Survey Global & U.S. Key Findings Contents Executive Summary Overview of the Switching Economy Key Findings Methodology and Survey Sample Copyright Accenture All rights

More information

IFI 2011-2013 SPONSOR & PARTNER OPPORTUNITIES CELEBRATING 50 YEARS

IFI 2011-2013 SPONSOR & PARTNER OPPORTUNITIES CELEBRATING 50 YEARS IFI 2011-2013 SPONSOR & PARTNER OPPORTUNITIES CELEBRATING 50 YEARS IFI practice. The International Federation of Interior Architects/ Designers (IFI) is the global voice and authority for professionals

More information

Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features

Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features Data Sheet Cisco IOS Public-Key Infrastructure: Deployment Benefits and Features Introduction to Public Key Infrastructure Public Key Infrastructure (PKI) offers a scalable method of securing networks,

More information

AMDOCS INTERACTIVE CUSTOMER SUCCESS STORY HONG KONG CSL

AMDOCS INTERACTIVE CUSTOMER SUCCESS STORY HONG KONG CSL AMDOCS INTERACTIVE CUSTOMER SUCCESS STORY HONG KONG CSL At CSL, we have a commitment to deliver quality, innovative and relevant mobile data services to all of our 1010 and One2Free customers. The Interactive

More information

The relevance of Stores for Digital Shoppers. Kees Jacobs September 2014

The relevance of Stores for Digital Shoppers. Kees Jacobs September 2014 The relevance of Stores for Digital Shoppers Kees Jacobs September 2014 Consumers increasingly weave in and out of multiple channels, including stores, during the All-Channel Shopping Journey Moments of

More information

E-Seminar. E-Commerce Internet Business Solution Seminar

E-Seminar. E-Commerce Internet Business Solution Seminar E-Seminar E-Commerce Internet Business Solution Seminar E-Commerce Internet Business Solution Seminar 3 Welcome 4 Objectives 5 The Internet Revolution 6 E-Commerce Defined 7 Types of E-Commerce 8 E-Commerce

More information

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment

Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment OVERVIEW Sybase Solutions for Healthcare Adapting to an Evolving Business and Regulatory Environment Rising medical

More information

SuccessFactors Employee Central: Cloud Core HR Introduction, Overview, and Roadmap Update Joachim Foerderer, SAP AG

SuccessFactors Employee Central: Cloud Core HR Introduction, Overview, and Roadmap Update Joachim Foerderer, SAP AG Orange County Convention Center Orlando, Florida June 3-5, 2014 SuccessFactors Employee Central: Cloud Core HR Introduction, Overview, and Roadmap Update Joachim Foerderer, SAP AG SESSION CODE: 1812 Cloud

More information

The VAT & Invoicing Requirements Update March 2012

The VAT & Invoicing Requirements Update March 2012 The VAT & Invoicing Requirements Update March 2012 Indirect taxes are a massive potential expense. For buyers and sellers of goods and services, how invoices are prepared and processed can affect a company's

More information

STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013

STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013 STATE OF GLOBAL E-COMMERCE REPORT (Preview) February 2013 THE E-COMMERCE REPORT WHAT IS THE E-COMMERCE REPORT? It is an annual investigation into the global uptake and impact of e- commerce. The report

More information

AACSB International Accreditation and Joint Programs

AACSB International Accreditation and Joint Programs AACSB International Accreditation and Joint Programs Lucienne Mochel Assistant Vice President for Accreditation Services The AACSB Mission To advance quality management education worldwide through accreditation

More information

Dr. Sooksan Kantabutra Chief Researcher, Leadership Research Group, College of Management, Mahidol University

Dr. Sooksan Kantabutra Chief Researcher, Leadership Research Group, College of Management, Mahidol University 1. Education Doctor of Philosophy (leadership & strategy), Macquarie Graduate School of Management 1, Macquarie University, NSW, Australia. Master of Arts in management research methods, Macquarie Graduate

More information

HONG KONG RIGHT PLACE RIGHT TIME RIGHT NOW

HONG KONG RIGHT PLACE RIGHT TIME RIGHT NOW HONG KONG RIGHT PLACE RIGHT TIME RIGHT NOW European Investment in China via Hong Kong Charles Ng Associate Director-General of Investment Promotion 22 May 2012 Agenda Changing Trends in the type of companies

More information

Assistant Professor, faculty of Economics, Department of Business Administration, Al-Tahady University, Lybia. 1997-2000

Assistant Professor, faculty of Economics, Department of Business Administration, Al-Tahady University, Lybia. 1997-2000 Dr. Saad Ghaleb Yaseen Professor in Management Information Systems Dean of the Faculty of Economics and Administrative Sciences Al-Zaytoonah University of Jordan Phone : + 962-6-4291511 Cell : + 962-777693376

More information

Guide. Axis Webinar. User guide

Guide. Axis Webinar. User guide Guide Axis Webinar User guide Table of contents 1. Introduction 3 2. Preparations 3 2.1 Joining the visual part 3 2.2 Joining the conference call 3 2.3 Providing feedback and asking questions during a

More information

How To Get A New Phone System For Your Business

How To Get A New Phone System For Your Business Cisco Phone Systems Telemarketing Script Cold Call 1. Locate Contact: Name listed Owner General Manager / Office Manager Chief BDM (Business Decision Maker) Note: Avoid talking to IT since this is not

More information

Agenda. Emphasized text to show one more strong point on this slide TAKE-AWAY MESSAGE

Agenda. Emphasized text to show one more strong point on this slide TAKE-AWAY MESSAGE Agenda Emphasized text to show one more strong point on this slide TAKE-AWAY MESSAGE INTRACOM Group Core Companies MARKET POSITION A leading regional telecommunications systems manufacturer and solutions

More information

PhD Education in Educational Sciences in Finland: Systematic Development of the Programmes

PhD Education in Educational Sciences in Finland: Systematic Development of the Programmes PhD Education in Educational Sciences in Finland: Systematic Development of the Programmes Jari Lavonen Department of Teacher Education, University of Helsinki, Finland Käyttäytymistieteellinen tiedekunta

More information

Reporting practices for domestic and total debt securities

Reporting practices for domestic and total debt securities Last updated: 4 September 2015 Reporting practices for domestic and total debt securities While the BIS debt securities statistics are in principle harmonised with the recommendations in the Handbook on

More information

IBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products

IBM Global Services. IBM Maintenance Services managed maintenance solution for Cisco products IBM Maintenance Services managed maintenance solution for Cisco products agenda The challenges of business connection The IBM/Cisco strategic alliance Introducing IBM Maintenance Services managed maintenance

More information

Vodafone encourages customers to go on roamin holiday. ~ Vodafone uses worldwide scale to slash international data roaming charges ~

Vodafone encourages customers to go on roamin holiday. ~ Vodafone uses worldwide scale to slash international data roaming charges ~ news release April 16, 2008 Vodafone encourages customers to go on roamin holiday ~ Vodafone uses worldwide scale to slash international data roaming charges ~ Vodafone Australia today launched two international

More information

The Increasing Role Data is Playing in Travel Marketing

The Increasing Role Data is Playing in Travel Marketing The Increasing Role Data is Playing in Travel Marketing Bruce H. Rogers Chief Insights Officer and Head of the CMO Practice Forbes Media Computers are incredibly fast, accurate and stupid. Human beings

More information

International Call Services

International Call Services International Call Services Affordable rates for business calls. Wherever you are in the world. We ve got plenty to say when it comes to staying in touch when you re overseas. We have agreements with 443

More information

Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions

Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions The State of Social Media Online Marketing Institute London, Feb 2012 Mike Shaw Director, Marketing Solutions comscore s Innovative Approach Revolutionizes Measurement 2 Million Person Panel 360 View of

More information

Behaviour Analysis & Certification in Europe: Developments & Opportunities

Behaviour Analysis & Certification in Europe: Developments & Opportunities Behaviour Analysis & Certification in Europe: Developments & Opportunities Neil Martin, PhD, BCBA-D Independent Consultant Behaviour Analyst Applied Science Representative European Association for Behaviour

More information

GLOBAL DATA CENTER INVESTMENT 2013

GLOBAL DATA CENTER INVESTMENT 2013 2013 CENSUS REPORT: Global Data Center Investment 2013 GLOBAL DATA CENTER INVESTMENT 2013 2013 - Healthy Growth in Data Center Investment Globally Globally, the data center industry has continued to maintain

More information

CISCO METRO ETHERNET SERVICES AND SUPPORT

CISCO METRO ETHERNET SERVICES AND SUPPORT SERVICES OVERIVEW CISCO METRO ETHERNET SERVICES AND SUPPORT In the ever-changing communications market, incumbent service providers are looking for ways to grow revenue. One method is to deploy service

More information

Guide. Axis Webinar User Guide

Guide. Axis Webinar User Guide Guide Axis Webinar User Guide Introduction Joining an Axis Webinar is a quick and easy way to gain additional knowledge about more than just new products, and technology. These webinars allow attendees

More information

Indian E-Retail Congress 2013

Indian E-Retail Congress 2013 The Retail Track The Omni Channel Retail Supply Chain Indian E-Retail Congress 2013 Subhendu Roy Principal Consumer Industries and Retail Practice 15 February, 2013 Disclaimer This document is exclusively

More information

Behaviour Analysis & Certification in Europe: Developments & Opportunities

Behaviour Analysis & Certification in Europe: Developments & Opportunities Behaviour Analysis & Certification in Europe: Developments & Opportunities Neil Martin, PhD, BCBA-D Independent Consultant Behaviour Analyst Applied Science Representative European Association for Behaviour

More information

2012 Country RepTrak Topline Report

2012 Country RepTrak Topline Report 2012 Country RepTrak Topline Report The World s View on Countries: An Online Study of the Reputation of 50 Countries RepTrak is a registered trademark of Reputation Institute. Global Reputation Knowledge

More information

Multichannel Multimarket Media Services WP1 Dynamic media business models, value chains and ecosystems

Multichannel Multimarket Media Services WP1 Dynamic media business models, value chains and ecosystems Multichannel Multimarket Media Services WP1 Dynamic media business models, value chains and ecosystems Juho-Petteri Huhtala, Aalto SE Seppo Leminen, Aalto SE / Laurea Agenda 1) Key objectives and research

More information

Cisco Conference Connection

Cisco Conference Connection Data Sheet Cisco Conference Connection Cisco IP Communications a comprehensive system of powerful, enterprise-class solutions including IP telephony, unified communications, IP video/audio conferencing,

More information

JMA Consultants Inc. Corporate Introduction

JMA Consultants Inc. Corporate Introduction JMA Consultants Inc. Corporate Introduction Self Introduction Publications Cost half promoting manual (Collective writing), JMAM,1995. Introduction to MOT Management (Collective writing ), PHP, 2004 The

More information

Contact Centre Integration Assessment

Contact Centre Integration Assessment Contact Centre Integration Assessment How well are your business objectives aligned with the right contact centre technologies? Knowing how the technology in your contact centre supports service delivery

More information

CURRICULUM VITAE. Professor Siriluck Rotchanakitumnuai (PhD.)

CURRICULUM VITAE. Professor Siriluck Rotchanakitumnuai (PhD.) CURRICULUM VITAE Professor Siriluck Rotchanakitumnuai (PhD.) Address: Department of Management Information Systems Faculty of Commerce and Accountancy Thammasat University, Bangkok 10200, Thailand Tel:

More information

Constructing a High-Performance Tertiary Education System in Finland

Constructing a High-Performance Tertiary Education System in Finland Constructing a High-Performance Tertiary Education System in Finland Jamil Salmi, 10 December 2014 The future of tertiary education? A world of science fiction? social and economic progress is achieved

More information

Wat verwacht de hybride consument van de verschillende distributiesystemen? Jan Verlinden Insurance Leader Belgium Capgemini

Wat verwacht de hybride consument van de verschillende distributiesystemen? Jan Verlinden Insurance Leader Belgium Capgemini Wat verwacht de hybride consument van de verschillende distributiesystemen? Jan Verlinden Insurance Leader Belgium Capgemini Each Year, Capgemini and Efma Publish Insights on the Insurance Sector Through

More information

RUBEN JUAREZ Curriculum Vitae. PERSONAL DETAILS Citizenship: Mexico, USA DOB: March 5, 1982 Marital Status: Single

RUBEN JUAREZ Curriculum Vitae. PERSONAL DETAILS Citizenship: Mexico, USA DOB: March 5, 1982 Marital Status: Single RUBEN JUAREZ Curriculum Vitae University of Hawaii Department of Economics 2424 Maile Way, Sauders Hall 530 Honolulu, HI 96822 URL: http://www2.hawaii.edu/~rubenj Phone: (808) 956-7143 Fax: (808) 956-4347

More information

Curriculum Vitae ACADEMIC APPOINTMENTS. College of Business & Graduate School of Business, Rikkyo University, Tokyo, Japan Visiting Professor, 2014

Curriculum Vitae ACADEMIC APPOINTMENTS. College of Business & Graduate School of Business, Rikkyo University, Tokyo, Japan Visiting Professor, 2014 Curriculum Vitae JEAN-PAUL ROY, Ph.D. Associate Professor of International Business (tenured) Queen s School of Business Queen s University Kingston, Ontario, Canada, K7L 3N6 Jroy@business.queensu.ca www.jproy.com

More information

Employee Mobility Survey

Employee Mobility Survey Employee Mobility Survey Employees in 24 Countries Assess Employee Mobility for a Total Global Perspective January 2013 Canadian Employee Relocation Council Executive Summary Executive Summary Thank you

More information

Contact Centers Worldwide

Contact Centers Worldwide A Contact Centers Worldwide Country Tel.no. Supported lang. Contact Center Albania Algeria 852 665 00 +46 10 71 66160 Angola 89900 +34 91 339 2121 (Port) and Portuguese +34 913394044 +34 913394023 (Por)

More information

Report on Government Information Requests

Report on Government Information Requests Report on Government Information July 1 - December 31, 2014 apple Apple takes our commitment to protecting your data very seriously and we work incredibly hard to deliver the most secure hardware, software

More information

E-Seminar. Financial Management Internet Business Solution Seminar

E-Seminar. Financial Management Internet Business Solution Seminar E-Seminar Financial Management Internet Business Solution Seminar Financial Management Internet Business Solution Seminar 3 Welcome 4 Objectives 5 Financial Management 6 Financial Management Defined 7

More information

Christopher Findlay University of Adelaide. Hussain G. Rammal University of South Australia

Christopher Findlay University of Adelaide. Hussain G. Rammal University of South Australia Australia-EU trade in Services: the case of Australian architecture firms Christopher Findlay University of Adelaide Hussain G. Rammal University of South Australia The study is funded as part of the research

More information

DIR Contract #DIR-TSO-2610 Amendment #1 Appendix C Price Index

DIR Contract #DIR-TSO-2610 Amendment #1 Appendix C Price Index CONFERENCING SERVICES Customer Price Price per minute/hour/mont h etc. Comment Audio Conferencing Operator Assisted Dial-Out $0.1530 Per Minute OADI Toll-Free Dial-In (Operator Assisted) $0.0816 Per Minute

More information

Region Country AT&T Direct Access Code(s) HelpLine Number. Telstra: 1 800 881 011 Optus: 1 800 551 155

Region Country AT&T Direct Access Code(s) HelpLine Number. Telstra: 1 800 881 011 Optus: 1 800 551 155 Mondelēz International HelpLine Numbers March 22, 2013 There are many ways to report a concern or suspected misconduct, including discussing it with your supervisor, your supervisor s supervisor, another

More information

skills mismatches & finding the right talent incl. quarterly mobility, confidence & job satisfaction

skills mismatches & finding the right talent incl. quarterly mobility, confidence & job satisfaction skills mismatches & finding the right talent incl. quarterly mobility, confidence & job satisfaction Randstad Workmonitor Global Press Report wave 3-2012 Randstad Holding nv September 2012 content Chapter

More information

Introducing GlobalStar Travel Management

Introducing GlobalStar Travel Management Introducing GlobalStar Travel Management GlobalStar is a worldwide travel management company owned and managed by local entrepreneurs. In total over 80 market leading enterprises, representing over US$13

More information

MALAYSIA: THE EMERGING EDUCATION HUB

MALAYSIA: THE EMERGING EDUCATION HUB MALAYSIA: THE EMERGING EDUCATION HUB Malaysia aspires to be a regional education hub by 2020 Since 2002, the Ministry of Higher Education has vigorously embarked on initiatives to elevate standards of

More information

Professor Jane Fountain conferences

Professor Jane Fountain conferences Professor Jane Fountain conferences Since 2001: 10 national and 28 international conference presentations, including as an invited / keynote speaker. MAJOR CONFERENCE PRESENTATIONS SINCE 2001 INTERNATIONAL

More information

The Future Development of egovernment in Hong Kong

The Future Development of egovernment in Hong Kong The Future Development of egovernment in Hong Kong Howard C. Dickson Government Chief Information Officer HKSAR Government 5 September My Discussion Agenda Why e-government is vital to Hong Kong Where

More information

MANDATORY PROVIDENT FUND SCHEMES AUTHORITY

MANDATORY PROVIDENT FUND SCHEMES AUTHORITY Guidelines III.4 MANDATORY PROVIDENT FUND SCHEMES AUTHORITY III.4 Guidelines on Approved Exchanges INTRODUCTION Section 2 of the Mandatory Provident Fund Schemes (General) Regulation ( the Regulation )

More information

The Community Innovation Survey 2010 (CIS 2010)

The Community Innovation Survey 2010 (CIS 2010) The Community Innovation Survey 2010 (CIS 2010) THE HARMONISED SURVEY QUESTIONNAIRE The Community Innovation Survey 2010 FINAL VERSION July 9, 2010 This survey collects information on your enterprise s

More information

Appendix 1: Full Country Rankings

Appendix 1: Full Country Rankings Appendix 1: Full Country Rankings Below please find the complete rankings of all 75 markets considered in the analysis. Rankings are broken into overall rankings and subsector rankings. Overall Renewable

More information

October 2007. Trust in Advertising. a global Nielsen

October 2007. Trust in Advertising. a global Nielsen October 2007 Trust in Advertising a global Nielsen consumer report Word-of-mouth the most powerful selling tool: Nielsen Survey Traditional Media Advertising Still More Credible Worldwide Than Ads on Search

More information

CURRICULUM VITAE: KALIPSO M. KARANTINOU

CURRICULUM VITAE: KALIPSO M. KARANTINOU CURRICULUM VITAE: KALIPSO M. KARANTINOU A. PERSONAL RECORD A1. Education 9/2001 8/2004 The University of Manchester, Postgraduate Academic Practice Course, part-time 9/1998 3/2002 Manchester School of

More information

Cisco CNS NetFlow Collection Engine Version 4.0

Cisco CNS NetFlow Collection Engine Version 4.0 Data Sheet Cisco CNS NetFlow Collection Engine Version 4.0 Cisco CNS is a suite of intelligence engines that work with device agents to create a programmable network. Cisco CNS extends the management plane

More information

KOBA 2015. Exhibition Result Post Show Report. A. at a Glance

KOBA 2015. Exhibition Result Post Show Report. A. at a Glance KOBA 2015 Exhibition Result Post Show Report A. at a Glance 1. Title : 25rd Korea International Broadcast Audio & Lighting Equipment Show -KOBA 2015-2. Theme : Broadcasting, Touching your Emotion. 3. Period

More information

SunGard Best Practice Guide

SunGard Best Practice Guide SunGard Best Practice Guide What Number Should I Use? www.intercalleurope.com Information Hotline 0871 7000 170 +44 (0)1452 546742 conferencing@intercalleurope.com Reservations 0870 043 4167 +44 (0)1452

More information

How many students study abroad and where do they go?

How many students study abroad and where do they go? From: Education at a Glance 2012 Highlights Access the complete publication at: http://dx.doi.org/10.1787/eag_highlights-2012-en How many students study abroad and where do they go? Please cite this chapter

More information

Global Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors

Global Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors Global Student Mobility 2025 Forecasts of the Global Demand for Pathways to Higher Education in the Schools, VET and ELICOS sectors Andrew Hewett IDP Education Australia Agenda and Key Issues Pathways

More information

The spillover effects of unconventional monetary policy measures in major developed countries on developing countries

The spillover effects of unconventional monetary policy measures in major developed countries on developing countries The spillover effects of unconventional monetary policy measures in major developed countries on developing countries Tatiana Fic National Institute of Economic and Social Research Objective The objective

More information

FACULTY OF ECONOMICS AND BUSINESS ADMISTRATION, UNIVERSITY OF OULU WORKING PAPERS

FACULTY OF ECONOMICS AND BUSINESS ADMISTRATION, UNIVERSITY OF OULU WORKING PAPERS FACULTY OF ECONOMICS AND BUSINESS ADMISTRATION, UNIVERSITY OF OULU WORKING PAPERS No. 26 Kaisa Koskela, Teea Palo (Editors) CONSUMER BEHAVIOR AND VALUE CREATING NETWORKS IN MULTIMEDIA MOBILE SERVICES RESULTS

More information

MVNO Affiliate Program. www.provenwireless.com

MVNO Affiliate Program. www.provenwireless.com MVNO Affiliate Program Why Proven Wireless: Proven Wireless has created an MVNO Affiliate program for any company at any size to grow their distribution using their own private label brand. The Proven

More information

Emerging Trends and The Role of Standards in Future Health Systems. Nation-wide Healthcare Standards Adoption: Working Groups and Localization

Emerging Trends and The Role of Standards in Future Health Systems. Nation-wide Healthcare Standards Adoption: Working Groups and Localization HL7 Pakistan 1 st Workshop Emerging Trends and The Role of Standards in Future Health Systems Nation-wide Healthcare Standards Adoption: Working Groups and Localization Mr. Muhammad Afzal (HL7 V3 RIM Certified

More information

Employer Perspectives on Social Networking: Global Key Findings

Employer Perspectives on Social Networking: Global Key Findings Employer Perspectives on Social Networking: Global Key Findings people technology A Manpower Survey Social Networking: Managing the Next Workplace Transformation A new generation, steeped in the rules

More information

GLOBAL B2C E-COMMERCE DELIVERY 2015

GLOBAL B2C E-COMMERCE DELIVERY 2015 PUBLICATION DATE: OCTOBER 2015 PAGE 2 GENERAL INFORMATION I PAGE 3 KEY FINDINGS I PAGE 4-8 TABLE OF CONTENTS I PAGE 9 REPORT-SPECIFIC SAMPLE CHARTS I PAGE 10 METHODOLOGY I PAGE 11RELATED REPORTS I PAGE

More information

Bank of America Merrill Lynch Banking & Financial Services Conference

Bank of America Merrill Lynch Banking & Financial Services Conference Bank of America Merrill Lynch Banking & Financial Services Conference Manuel Medina Mora Chairman of the Global Consumer Banking Council November 17, 2010 Consumer Banking in Citicorp Agenda Our Business

More information

2012-20 CS Awards in Americas

2012-20 CS Awards in Americas 2012-20 CS Awards in Americas Brazil Excellence in Contact Center Bronze -The Art of Customer Relations Canada Customer Service Leader of the Year Customer Service Trainer of the Year Colombia Portafolio

More information

Crisis and issues management

Crisis and issues management Crisis and issues management Your reputation is everything. It is who you are, how you are perceived and your licence to operate. You ve worked hard to build and protect the reputation of your organisation,

More information

A Nielsen Report Global Trust in Advertising and Brand Messages. April 2012

A Nielsen Report Global Trust in Advertising and Brand Messages. April 2012 A Nielsen Report Global Trust in Advertising and Brand Messages April 2012 CONSUMER TRUST IN EARNED ADVERTISING GROWS IN IMPORTANCE Earned media sources remain most credible Trust in traditional paid advertising

More information

Schedule R Teleconferencing Service

Schedule R Teleconferencing Service Schedule R Teleconferencing Service 11-X-21415 Telecommunication Equipment & Services Hosted Telecommunications Services/Applications Teleconferencing Service Section 3.4.4 AT&T Audio Teleconferencing

More information

Student Finance and Accessibility in an International Comparative Perspective

Student Finance and Accessibility in an International Comparative Perspective Student Finance and Accessibility in an International Comparative Perspective D. Bruce Johnstone Pamela Marcucci International Comparative Higher Education Finance and Accessibility Project 1 The International

More information

Global payments trends: Challenges amid rebounding revenues

Global payments trends: Challenges amid rebounding revenues 34 McKinsey on Payments September 2013 Global payments trends: Challenges amid rebounding revenues Global payments revenue rebounded to $1.34 trillion in 2011, a steep increase from 2009 s $1.1 trillion.

More information

Yamen Koubaa, Ph.D 2 Rue Andre Messager, Etage 10, App 37 29200 Brest, France yamen.koubaa@esc-bretagne-brest.com

Yamen Koubaa, Ph.D 2 Rue Andre Messager, Etage 10, App 37 29200 Brest, France yamen.koubaa@esc-bretagne-brest.com Yamen Koubaa, Ph.D 2 Rue Andre Messager, Etage 10, App 37 29200 Brest, France yamen.koubaa@esc-bretagne-brest.com Current position Associate professor at France Business School Contractual Relationship

More information

Configuring DHCP for ShoreTel IP Phones

Configuring DHCP for ShoreTel IP Phones Configuring DHCP for ShoreTel IP Phones Network Requirements and Preparation 3 Configuring DHCP for ShoreTel IP Phones The ShoreTel server provides the latest application software and configuration information

More information

T&E. Where Business Travelers Spend Money

T&E. Where Business Travelers Spend Money T&E Where Business Travelers Spend Money Contents Introduction 3 Key Findings 4 Top Expensive Cities for Business Travel 5 International 5 U.S. 5 Top 10 Spend Categories 6 International 6 U.S. 7 Most Visited

More information

The big pay turnaround: Eurozone recovering, emerging markets falter in 2015

The big pay turnaround: Eurozone recovering, emerging markets falter in 2015 The big pay turnaround: Eurozone recovering, emerging markets falter in 2015 Global salary rises up compared to last year But workers in key emerging markets will experience real wage cuts Increase in

More information

CURRICULUM VITAE - OURANIA KOUVOU

CURRICULUM VITAE - OURANIA KOUVOU CURRICULUM VITAE - OURANIA KOUVOU Address: 16 Akarnanias str., Athens, Greece 152 31 Tel/Fax: 210 6727 488 E-mail: okovo@otenet.gr EDUCATION AND QUALIFICATIONS 1987-90 Doctorate in Art Theory and Education,

More information

Global Real Estate Outlook

Global Real Estate Outlook Global Real Estate Outlook August 2014 The Hierarchy of Economic Performance, 2014-2015 China Indonesia India Poland South Korea Turkey Australia Mexico United Kingdom Sweden United States Canada South

More information

opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment

opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment opinion piece Meeting the Challenges of Supplier Relations in a Multisourcing Environment New approaches and skills are required to effectively manage the increased volume and complexity of relationships

More information

CURRICCULUM VITAE. University of Sharjah, College of Business administration, MIS department.

CURRICCULUM VITAE. University of Sharjah, College of Business administration, MIS department. CURRICCULUM VITAE Position: Associate Professor NAME: ADDRESS: E-mail address: Samar Ahmed Mouakket University of Sharjah, College of Business administration, MIS department. samar@sharjah.ac.ae A. EDUCATION

More information

Examining the Attitudes Towards Mobile Advertising Messages: A Field Research on Turkish Consumers

Examining the Attitudes Towards Mobile Advertising Messages: A Field Research on Turkish Consumers China-USA Business Review, ISSN 1537-1514 February 2013, Vol. 12, No. 2, 204-210 D DAVID PUBLISHING Examining the Attitudes Towards Mobile Advertising Messages: A Field Research on Turkish Consumers Fatih

More information

Offshoring of Services Practices, Risks and Benefits

Offshoring of Services Practices, Risks and Benefits Offshoring of Services Practices, Risks and Benefits Offshoring Research Network workshop ULB - October 28 th, 2010 Dr. Carine Peeters Florence Duvivier and Julien Gooris Offshoring Research Network (ORN)

More information

The Amdocs Enterprise Customer Management Solution

The Amdocs Enterprise Customer Management Solution The Amdocs Enterprise Customer Management Solution THE MOVE TO ENTERPRISE Most service providers today face profitability challenges and eroding revenue in their consumer business. That s why many operators

More information

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace

DSV Air & Sea, Inc. Aerospace Sector. DSV Air & Sea, Inc. Aerospace DSV Air & Sea, Inc. Aerospace Sector DSV Air & Sea, Inc. Aerospace Introduction to DSV DSV is a global supplier of transport and logistics services. We have offices in more than 70 countries and an international

More information

Maximizing Your Value-Add: Conducting a Best-in-Class Market Analysis

Maximizing Your Value-Add: Conducting a Best-in-Class Market Analysis Maximizing Your Value-Add: Conducting a Best-in-Class Market Analysis Dr. George L. Harris, President Calyptus Consulting Group, Inc. 781-674-0041; gharris@calyptusgroup.com 93 rd Annual International

More information

Triple-play subscriptions to rocket to 400 mil.

Triple-play subscriptions to rocket to 400 mil. Triple-play criptions to rocket to 400 mil. Global triple-play criptions will reach 400 million by 2017; up by nearly 300 million on the end-2011 total and up by 380 million on the 2007 total, according

More information

Pervasive Location Analytics and A Billion Dollar Opportunity. Jitender Aswani, Portfolio Strategist, Business Analytics, SAP

Pervasive Location Analytics and A Billion Dollar Opportunity. Jitender Aswani, Portfolio Strategist, Business Analytics, SAP [ Pervasive Location Analytics and A Billion Dollar Opportunity Jitender Aswani, Portfolio Strategist, Business Analytics, SAP Agenda 1. Big Data & Pervasive Nature of Location-Based Solutions 2. Location

More information