Hitachi Consulting Growing to $1 Billion Organization Leveraging the Power of the Oracle Cloud. March 27, Better

Transcription

1 Hitachi Consulting Growing to $1 Billion Organization Leveraging the Power of the Oracle Cloud March 27, 2015 Better

2 Chris Buri Chris Buri is the Vice President and CIO of Hitachi Consulting and joined the company in May He leads a global team that manages IT infrastructure, core applications and end user support. Prior to joining the company he was the CIO at New Life Treatment Centers where he was responsible for providing IT solutions to behavioral healthcare professionals based throughout the US. Chris began his career with KPMG in the Los Angeles office, became a Certified Public Accountant and then transitioned to IT over the next several years as personal computers and networking became ubiquitous in the workplace. 2

3 Carr Krueger Carr Krueger is the Executive Vice President responsible for Human Capital globally. This includes Talent Acquisition, Learning & Development, Human Resources, Workforce Planning, and Employee Communications. Carr has more than 25 years of management and consulting experience serving the health care, retail, real estate, financial services, and telecommunications industries. He has led many projects globally helping clients form business strategies and plans to improve business performance. Carr spent 18 years with Andersen Business consulting before they were acquired by Hitachi Consulting. At that time, he was a partner in the firm. He earned a bachelor s degree in accounting and finance and a master s degree in accounting with an information systems emphasis from Brigham Young University. 3

4 Hitachi, Ltd. - a global industry leader. Hitachi, Ltd. ranks 78th on the 2014 FORTUNE Global 500. $93.4 Billion 947 Companies 320,000+ Employees $3.4 Billion Society Changes, Hitachi Transforms It. 4

5 Hitachi Consulting. Hitachi s Global Management Consulting & IT Services Business. $740 Million FY13 Revenue $12 Billion 6,500 experienced & dedicated professionals results End-to-end Solutions: a outsourcing Better Approach. Better Results. Better Experience. 5

6 Where we ve been. In 2000, Hitachi Consulting employed 450 professionals in the US only Total 6

7 Hitachi Consulting global footprint. Over 6500 employees around the world Ho Chi Minh City Jakarta Melbourne 7

8 Hitachi Consulting 2000 Acquisitions & Growth 2015 Revenue has catapulted from $80M to $740M Significantly increased complexity with 6500 global employees Need for overall technology assessment, modernization and globalization 8

9 Our Systems - The Before An over-dramatization of course. 9

10 Our Systems - The After and To Be Global Single Instance 10

11 Empowering Cross Functional Collaboration and Insights It s about the CFO and CHRO of a company coming together with the CMO and being able to look at the same data and similar dashboards and finding continuity in the numbers. It s about being able to link both financial and human capital from the same vantage point. Larry Ellison Forbes 3/18 11

12 Oracle User Experience Strategy Simplicity Easily access essential information and actions to support your work. Mobility Take advantage of UIs that are optimized for wherever and however you work. Extensibility Customize and extend the user experience to best map to your company s identity and fit your business processes. 12

13 Traditional HR Systems: User Interface 13

14 Purpose Driven User Experience Rich detail for Power User 14

15 Purpose Driven User Experience Rich detail for Power Users Simplified access for Casual Users 15

16 Purpose Driven User Experience Rich detail for Power Users Simplified access for Casual Users Native Mobile Applications 16

17 Internal Oracle Sales Cloud Highlights Current & Expected Benefits 97% Forecast Accuracy Enhanced Collaboration Across Multi-National Accounts Retired 5 CRM Systems Mobile Access via Smartphones & Tablets Real Time Dashboards & Analytics Cutting Edge User Interface Best Practice Sales Process Across Regions 13 Month Rolling Forecast Direct Sales Performance Management 17

18 Accelerating HCM Transformation Empowered by the Oracle HCM Cloud

19 Business-Driven HR & Talent Management The Four Stages of HR Personnel Department Administration Payroll Regulation Back-Office Function Strategic HR Recruiting, L&D, Org Design, Total rewards, Service Center, COE HR Business Partner Integrated Talent Management Succession, Leadership, Coaching, Integrated Processes Talent Management Enable Decisions & Management Business-Driven HR Differentiate & Segment Talent Plan for the Future Globalize the Workforce & HR Integrate with the Business Enable Decisions & Management Transformational Serve Workforce & Automate Advanced Control Intermediate Foundational Source: Bersin by Deloitte, 2013 Cloud Technology enables acceleration of HCM Transformation 19

20 HCM Pain Points The Importance of Talent Strategy is Growing 73% of CEOs concerned about availability of key skills Because of talent constraints: 31% could not innovate effectively 29% could not pursue market opportunity 24% cancelled / delayed a strategic initiative 77% of CEOs anticipate some or major change in their strategies for managing talent over the next 12 months 20 Source for all statistics: PwC 15 th 17tth h Annual Global CEO Surveys,

21 Talent Acquisition and Onboarding Finding the right people Better, Faster and Cheaper Globally scalable platform - Taleo Hitachi Expand recognition of Hitachi as employer of choice Common Acquisition Process Simplify the Requisition and Offer process Capture talent intelligence to make better decisions Embrace Digital World Improve business productivity and reduce recruiting cost Improve candidate experience, quality, engagement & retention 21

22 Oracle Social Sourcing Our employees use their networks to refer quality candidates Low TCO with High ROI 22

23 HCM Transformation: Defining the Journey Conducted assessment of HCM, including strategies, processes, technology, and organization Identified the desired HCM technology: Oracle HCM Cloud Developed the HCM transformation roadmap Performed technology fit-gap analysis Identified Requirements Created the Roadmap 23

24 Benefits of Our Global HCM Transformation Current & Expected Benefits Improve Top Talent ID, Development & Retention Lower cost of HR service and enable scalable growth Reduce Time & Cost to Hire; Speed time to productivity Increase utilization & margin Improve quality & speed of decisions Faster, more effective, acquisition integration Total visibility of our global talent pool. Who, where and what. Improved Workforce Planning Expand recognition as Employer of Choice 24

25 Actionable Insights through HR Analytics KPI Watch List 25

26 Program Strategy: Supported by Business Champions for Global Team Success PEOPLE DEVELOPMENT & MANAGEMENT ORGANIZATIONAL GROWTH GLOBAL CAPABILITY GLOBAL EFFICIENCIES Program Seicho is designed to improve the organization and assist the business in meeting their goals with and through human capital the only asset we have 26

27 Program Seicho Roadmap 27 initiatives over a 4-year period Human Capital Management Global HCM Analytics / Reporting HCM Business Continuity HCM Org Assessment HCM Governance Model Global HRIS Technology Foundation Implementation Talent Management Technology Feasibility / Roll-Out Additional Technology Expansion HCM ROI Analysis HCM Strategy Development Compensation and Benefits Salary Planning Total Rewards Strategy: Compensation Total Rewards Strategy: Benefits Employee Engagement Resource Management and Planning Employee Engagement Communications Strategy Career Advisor Model Separations Workforce Planning Global Mobility Resource Management Employee Safety / Duty of Care / Risk Mitigation Talent Acquisition Talent Management Program Seicho Roadmap Talent Acquisition Proactive Sourcing Mergers and Acquisitions Competency Model Onboarding Succession Management / HiPo Management Performance Management Learning & Development 27 Organizational Copyright Effectiveness 2014 Hitachi Consulting Consulting Proposed Approved In-Process Build the Foundation Acquisition and Retention Strategy and Development Refine and Measure FY 2014 FY 2015 FY 2016 FY 2017 FY 2014 FY 2015 FY 2016 FY 2017 FY 2014 FY 2015 FY 2016 FY 2017 FY 2014 FY 2015 FY 2016 FY 2017 FY 2014 FY 2015 FY 2016 FY 2017 FY 2014 FY 2015 FY 2016 FY 2017 Completed

28 Our Systems - The After and To Be Global Single Instance 28

29 Critical Success Factors Best Practices Executive Sponsorship Clear Mission Alignment of People, Process & Technology Be Realistic About Resourcing Committed Program Management Infuse Change Management from Start Business Champions Choose Partners for Long Term Journey & Success Commit to Ongoing Improvements Capitalize on the Innovation and Product Roadmap 29

30 How our business has improved New Markets Clients Sales Demand for Talent Threats $1Billion Growth New Services Know How Talent Development Talent Cost Projects Revenue 30

31 Q & A 31

32 Continuing the Dialogue If you have any follow up questions with regards to our customer success story or our we can assist you with your own HCM Transformation journey please let us know. Sona Manzo VP Consulting Services 311 California Street Suite 700 San Francisco, CA Phone: Marc Feinberg Director Business Development 888 S Figueroa Street Suite 1700 Los Angeles, CA Phone: mfeinberg@hitachiconsulting.com 32

33