Our Business Knowledge, Your Winning Edge. Consulting & Thought Partnership

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1 Our Business Knowledge, Your Winning Edge. Consulting & Thought Partnership

2 To be the preferred partner delivering exceptional value to customers, driving improved business outcomes and reducing total cost of ownership

3 Engage the Future L&T Infotech s Consulting & Thought Partnership enable clients to maximize business value and achieve challenging business goals through process transformation and IT enablement. Our comprehensive understanding of business processes with deep industry knowledge, thought leadership capabilities and execution excellence enables us to deliver customers optimized practical solutions, tailored to address their most crucial business challenges. Thought Partnership is a flagship program that engages deeply with customers to understand their vision, goals and priorities. It leverages extensively the comprehensive suite of offerings that encapsulates Business Process Transformation, IT Strategy & Governance and Technology Consulting. This enables our clients to formulate futuristic roadmap and achieve best-in class results. Our collective insights and best practices guarantee high impact business results that bring continuity and consistency to client s strategic programs. L&T Infotech s Consulting & Thought Partnership team comprises 150+ consultants with rich business, technology and consulting experience. We have delivered value to Fortune 500 companies by pioneering & implementing leading edge business & technology solutions. L&T Infotech ensures continuous enhancement for global clients by improving business processes through effective absorption of emerging technologies. The team regularly publishes articles, white papers, point of views, podcasts, video interviews, books, and other consulting artifacts that showcase the relation of IT trends with business growth. Manufacturing Travel & Logistics Engineering & Construction Industries We Serve Banking & Financial Services Energy & Utilities Media & Entertainment Hi-Tech & Consumer Electronics Insurance CPG, Retail & Pharma Healthcare Auto & Aerospace Plant Equipment & Industrial Machinery We leverage our years of experience, comprehensive research and deep understanding of various industries to offer our clients the winning edge clients across industries Globally leveraging L&T Infotech s presence in Over 30 countries Comprehensive set of Consulting Assets and Enablers

4 Service Offerings Business Process Transformation Digital Customer Experience Sales & Marketing, ecommerce Innovation NextGen Sourcing and Procurement Finance Process Optimization & Excellence Responsive Supply Chain Inventory Management & Modeling Innovation in Pricing and Profitability Analytics Advisory - Information to Outcomes Consulting & Thought Partnership IT Governance & Strategy IT Strategy for M&A Application Portfolio Rationalization ERP Innovation and Restructuring Business Value Management Program Assessment & Modernization IT Asset Management & Optimization IT Service Governance & Compliance Outsourcing Advisory Technology Consulting Social Mobility Big Data Cloud Internet of Things Consulting Assets & Enablers AMS platform linking Business & IT KPIs Consulting Workbench Analytics Cookbook 7 Layer Business IT Alignment ERP Assessment Toolset Business Process & KPI library Cloud Guidebook

5 Partnering with Customers We engage customers with our consulting & thought partnership approach to understand their goals, identify their priorities and provide best-fit solutions. Areas Customer Priorities Value Realized Business Transformation M&A Synergies Improve business outcome through business process re-engineering and leveraging emerging trends Delivering M&A Business Synergies through effective Strategy & Integration Accomplished sourcing and procurement transformation leading to savings in spend management, improved productivity and reduced cycle time Delivered fast track integration of IT systems to maximize synergies between entities and ensuring statutory compliance Analytics Advisory Achieve superior business performance through predictive analytics and actionable insights Improved demand and supply visibility through effective monitoring, automation and performance measurement ERP Consolidation Cost Optimization IT Governance Simplify, Standardize and Consolidate Enterprise systems Reduce IT cost across people, process, application & technology without impacting value to business Business First IT governance to realize maximum business value from IT Achieved consolidation of a highly complex ERP landscape across vastly distributed regions resulting in substantial OPEX & CAPEX reduction Achieved significant reduction in Total Cost of Ownership(TCO) by eliminating redundant applications through Application Portfolio Rationalization Increased buy-in adoption and build organizational performance measurement mechanism through Business Value Management

6 Case-in-Point Business Transformation Supply Chain Transformation Financial Transformation Proposed & executed various strategic initiatives as part of the sourcing transformation: Deployed process and network optimization strategies such as, 3PL and 4PL supply models Implemented solutions such as One Touch Master Data, Next Generation Procurement and Mobile Enablement to achieve end-to-end digitalization that can support business growth, expand markets, enhance productivity, save costs and simultaneously encompassing innovation 100+ full-time employee productivity savings Enabled self-service and business on the move (mobile) 20% improvement in process standardization and automation 50% reduction in forecast cycle time and 20% increase in accuracy 34% improvement in cash flow Optimized the financial planning, budgeting and forecasting processes to create streamlined business workflows, enabled integrated business planning and facilitated resource effective and cost efficient real-time decision making. The execution methodology included: Creating process & technology improvement roadmaps to enable Lean, Agile & Digitized processes Benchmarked KPIs with industry standards and identified 3 major focus areas 15-25% FTE reduction through simplified, standardized and automated operations Centralized organization structure with discrete process ownership 30-40% reduction in end-to-end process cycle time Enhanced transparency and data visibility for faster decisionmaking M&A Synergies IT Strategy & Roadmap for M&A Multifaceted IT Integration post M&A Formulated an IT Strategy that lead to a technology landscape which enabled faster integration of new acquisitions and reduced the overall transition effort & time. The strategy formulation also leads to financial, and maintenance & procurement integration, to create a blueprint template to act as a foundation to carry out fast track roll outs and harmonization at subsequent acquisitions. Rapid integration of new acquisitions reducing time & cost Standardized business process and IT platform Financial consolidation and reporting for better management decisions Complex unification of the industry specific IT systems as well as ensured SOX compliance Integrated Finance, HR, EAM and Production Accounting Systems with aggressive timeline of 7 months. Executed an extremely quick ramp-up (within 2 weeks) with client business process knowledgeable resource pool. L&T Infotech also affected significant Change Management that involved 8 countries as well as ensured SOX compliance for data migration. Integration of business processes to support combined operations Standard template used for roll-into other countries Integrated financial accounting and reporting for better visibility Rapid integration of organizational and workforce data Significant reduction in Annual IT spending/ Support Costs Enhanced SOX controls Analytics Advisory Before Analytics(B4A) - Business KPI Design Margin Analytics Designed the assessment of Business KPIs & supporting metrics to formulate One View-Global KPI Design across the entire organization. It involved: Uniform interpretation of KPIs/Metrics definitions & calculation methods Acceptable resolutions for variations identified in business practices, & calculation methods High level mapping of KPI/Metrics to the enterprise systems & other data sources Baseline KPI design & Master Data cleansing Identified variations by regions & acceptable resolutions for variations identified Identification of Metric Definition owners in collaboration with Business Process owners Collaborated with key business leads and proposed industry-specific analytic opportunities. A business intelligence solution for margin analysis was implemented as the outcome of the consulting engagement. The complete solution, executed by L&T Infotech, displays margins based on various segments such as by product, by vendor and by customers. A long-term solution for executing profitability analysis Incredible insights into margin reporting resulting in a positive impact on the decision-making capabilities of the client s marketing team

7 Case-in-Point ERP Consolidation Business Process Harmonization Single ERP Strategy Harmonized and re-engineered the business processes for 8 countries in the ASPAC region. It involved the rationalization of 100+ satellite applications, including SAP, JDE and legacy systems and their unification under one SAP ERP. The entire transition involved user base spread across geographies and the data migration of over 20 million records. Fully integrated solution providing customer connectivity, supply chain integration and common dashboards Enable sharing of best practice processes and technologies across regions and incorporate stringent compliance requirements like SOX, FDA, and GxP etc. Standardized and consolidated downstream business processes and systems to maximize the value out of IT investments on a global scale. The entire assignment involved consolidation of 200+ ERP systems across 100+ countries yielding $45Mn saving per annum +$40Mn one time saving. Successfully delivered large & complex programs in a collaborative manner Y-o-Y productivity gains resulting TCO reduction Harmonized processes & systems through Application Portfolio Rationalization Business Value through Innovation Cost Optimization Application Portfolio Rationalization Cloud Adoption Strategy & Roadmap Conducted a comprehensive analysis and planning of the application inventory leading to portfolio rationalization, recommendations and overall implementation roadmap. The main objectives were to coordinate and execute rationalization initiatives, and to analyze the initial application evaluation on different parameters to set up the portfolio rationalization framework. Better management of application assets Increase in response to business needs Reduced total cost of ownership Standardization of IT practices across the organization Evaluated current business and IT landscape to provide an end-to-end strategy for cloud adoption that will lead to improved business flexibility and enhanced Business-to-IT connect. It also included the identification and evaluation of the cloud solutions which can supplement the current IT portfolio. Opportunities to leverage Cloud across Business Processes, Applications & Geographies Adoption Roadmap - Immediate, Short Term and Long Term End-state Architecture including Integration Strategy Cloud Strategy Book as an ongoing reference for Cloud adoption Business Case for Cloud Adoption IT Governance Service Management Office Business-driven IT Governance Established a Service Management Office (SMO) which enabled the client to achieve best-in-class IT service delivery model. Achieved required operational excellence, effective Application Management and enabled continuous improvements, which included IT service improvements and IT enabled business process improvements, by the incorporation of the Service Management Metric Framework. Seamless incorporation of new process for enhanced business support Align IT services with business priorities Increase business productivity, efficiency and effectiveness with more reliable IT services Improve communications with the business and between different IT groups/functions Enabled linkage of business KPIs with IT application management benchmarks using BusinessFirst AMS approach leading to business- IT synergy. The project execution included: Application Portfolio Management as part of transition, steady state and transformation phases Automation of services through data science methods Setup of an Integrated AMS platform for industrialized service delivery Ensured significantly lower TCO Incorporation of pro-active improvements and continuous innovations Enhanced efficiency and productivity, and minimized errors and risk, thereby protecting and optimizing corporate resources.

8 About L&T Infotech th Larsen & Toubro Infotech Ltd. (L&T Infotech), one of the fastest growing global IT services company, is ranked by NASSCOM as the 6 largest software & services exporter from India and among the top 20 IT BPO employers in It is a wholly-owned subsidiary of Larsen & Toubro (L&T), a multi-billion conglomerate, and India s largest Technology, Engineering, Construction, Manufacturing and Financial Services organization, with global operations. L&T Infotech provides end-to-end IT solutions and services to Banking & Financial Services; Insurance; Energy & Process; Hi-tech & Consumer Electronics; Utilities, Engineering & Construction; Consumer Packaged Goods, Retail & Pharmaceuticals; Auto & Aerospace; Media & Entertainment; Healthcare; Plant Equipment & Industrial Machinery and Travel & Logistics industries. Headquartered in Mumbai, India, L&T Infotech delivers IT-enabled business solutions to its clients, leveraging its strong domain expertise and in-depth technology know-how, through its service lines, including Testing; Mobility; Infrastructure Management Services; BI/DW; SAP; Oracle & Microsoft; Enterprise Integration; and Manufacturing Execution Systems. L&T Infotech is differentiated by its three-pronged value proposition, encompassing Business-to-IT Connect, Execution Excellence and Engage the Future. ( Business-to-IT Connect *All rights reserved. No part of this document may be reproduced, stored in a retrieval system, transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the express written permission from L&T Infotech.

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