1 Human Capital Advantage for Business What is the value of ADP ihcm for HR Directors? HR.Payroll.Benefits.
2 ADP ihcm: Rethink Human Capital Management The need for HR to be a true business partner has never been more compelling than it is in today s ever-changing business environment. Globalization, changing business models, increased use of technology and social media, the explosion of available data, and the emphasis on productivity, efficiency and engagement, all have an impact on how HR should support business. The role of HR is at a crossroads: moving away from the administrative approach of managing human resources towards a data-based, strategic approach to talent management in support of your business objectives. To do this, there are some clear actions you can take including talent development, creating corporate centres of excellence, developing the right metrics and analytics. However, all too often these are disparate components that do not work together. The goal is clear: implementing a true strategic human capital management service to support your business goals. In a tight economic environment, HR leaders are feeling the pressure from all quarters. The need to execute talent strategies with fewer resources makes productivity improvements and efficiencies all the more important. While ever changing and demanding employment legislation and payroll compliance obligations require more attention than ever before. ADP ihcm is a comprehensive cloud-based Human Capital Management (HCM) solution for national and international companies across all industries, available in multiple languages.
3 HR is responding to these challenges by searching for new solutions which place self-service in the hands of line managers and employees, with the added benefit of improving productivity. At the same time they want clear, accurate data, which is easily accessible throughout your organization via one HR portal. This develops an engaging and collaborative culture which empowers individuals and teams, providing clear career paths, developing employees skills, creating a flexible working environment all impacting positively on engagement. This is where ADP ihcm comes in. ADP ihcm is a full employee lifecycle cloudbased solution that enables you to manage talent, payroll, and HR administration anywhere, anytime, with relevant data at the centre to measure, compare, and predict. INTRODUCING ADP ihcm ADP ihcm offers the very first complete, comprehensive approach to HCM not just technology in the cloud, but the ability to have support from ADP s customer service team and getting the answers you need, when you need them. As an easy to use, cloud-based system, ADP ihcm provides a global solution which can be locally adapted to enable your company to manage HR, payroll and talent management processes and practices across international organizations while ensuring local expertise, adaptability and compliance through: Recruitment: A transparent and trackable hiring process to manage vacancies, candidates and recruitment agencies. Learning Management: One central place for configuring, requesting, managing, and viewing competencies, knowledge, and training, for current and for holistic views. Learning is no longer static and periodic: the system proposes learning activities based on areas of improvement for competencies or on objectives. Performance Management: Align corporate strategy and individual goals, solicit 360 feedback, track year-round performance of teams and individuals. Succession Planning: Pro-actively manage succession plans for specific jobs, relative to flight risks, mobility preferences and career aspirations, with summary views in a 9-box grid. HR Administration: One database for managing, securing and validating all employees, and organizational structure data for efficient management of HR administrative tasks. WITH ADP ihcm YOU HAVE WHAT YOU NEED TO RETHINK YOUR HUMAN CAPITAL MANAGEMENT More strategic for executives More empowering for managers More engaging for employees More efficient for HR
4 HUMAN CAPITAL MANAGEMENT FOR HR DIRECTORS HR has long wished for a single solution that automates the administrative aspects of HR, talent and acquisition management, and payroll, through selfservice and online self-administration. Freedom from these processes means more time to focus on developing and managing the strategic talent assets of the company. Improved data and analytics are the means to this, but most organizations and HR departments don t yet have the right tools. The CIPD Learning and Talent Development Survey 2013 found that, of respondents from mediumsized companies with employees, difficulties identified when analyzing learning and development data included Difficult to access the data consistently in our organization for 52%; We have difficulty accessing timely data from our available systems for 36%; and Business information from other departments such as finance and marketing isn t always easy to access for 28%. The CIPD also found that the top two priority objectives for HR leaders were Building relationships with colleagues throughout the organization and understanding their priorities and Developing the ability to clearly demonstrate HR s contribution to the business. HR Directors are crying out for improved metrics with easy-to-use software that offers a clear overview of talent management within their organization. ADP ihcm offers just that. It means your HR Director and their team are not there to simply answer questions about payroll or training information: now that is online and accessible for all employees, managers and directors, where a dashboard can be accessed showing a clear picture of what is going on. Too much time is spent by HR Directors across the globe getting the right data before they can make decisions or before they can assess the impact of decisions that have been made. Not only is time taken up in getting and collating that data, but also making sure that the data is accurate. ADP ihcm gives you the ability to access that data and rely on the fact that it is accurate and standardized, so they are truly comparing like-for-like. ADP ihcm allows your HR Director to test the robustness of your HR and business strategy. If your organization needs to change the way you recruit, they can trial a new process within a business unit and track the results to see if there is a marked difference compared to other business units. You can further model that out to see what would happen if applied to other business units and what the impact would be on retention or other key HCM indicators. For learning and development, ADP ihcm ensures that training is focused on the things that provide the most value relative to your HR strategy and business needs. Over time, functionality will be less about doing a training course and more about learning from others, identifying who the other people with the skills, competencies and experience are to learn from, and matching them up on the system and in person.
5 ADP ihcm and the HR Director ADP ihcm and the HR Director COMPREHENSIVE SOLUTION All HR processes, payroll and functions integrated into one platform A comprehensive core HR and administrative system offers your HR Director more time to spend on strategy and strategic talent management aligned to your overall business objectives. If your business priority is for competencies related to communication skills for example, HR historically had to spend time developing models and then communicating them, often without the ability to integrate them into the daily activities of your managers and employees. The execution of HR and talent management strategies need no longer get lost along the way. With all HR processes, payroll and functions integrated into one platform, ADP ihcm gives you the ability to easily measure and monitor how human capital decisions affect your business and to develop your HR strategy accordingly. Recruitment processes can also be used to track vacancies and automate approvals, thereby increasing efficiencies and reducing time to hire. CLOUD TECHNOLOGY WITH FUTURE- PROOFED INNOVATION Undertake HR activities and access information wherever they are, whatever the device A simple, easy-to-use technology interface provides self-service capabilities to your employees, managers and practitioners to help you run your HR, talent and payroll processes. It s heavily work-flow orientated: the system pushes alerts, notifications, activities and tasks that need to be performed, specific to each user. Being self-driven it gives individuals from any department the ability to undertake your HR activities and access company information wherever they are, whatever the device. Being able to change addresses, marital status, request time off, plan vacation schedules, look at and view all balances and profile status, performance reviews, job vacancies in the company it is all accessible in a click, meaning your HR Director has more reliable data than ever before, and more time freed-up to focus on business strategy.
6 SERVICE EXCELLENCE DELIVERED ADP puts its global network of local experts at your disposal to deliver service excellence The crucial differentiation between ADP ihcm and any other cloud-based HCM system is that ADP puts its global network of local experts at your disposal to deliver service excellence. ADP has 65 years of knowledge and experience in running HR services. ADP builds upon this knowledge with a global network of local experts who are there to support your HR professionals in planning and implementation with a single point of contact locally, regionally or globally. ADP HR experts help clients after they go live with daily support: a person is always available on the phone or on-line, who understands the needs of the client and with the knowledge and expertise you would expect from a market leader in HR.
7 ADP ihcm and the HR Director GLOBAL SOLUTION WITH LOCAL ADAPTABILITY Reduces the complexity of remaining compliant and provides instant customer service ADP ihcm reduces the complexity of remaining compliant by simplifying the upgrading process and providing instant customer service available to clients to ask questions and get the support from the Global Centre of Excellence or local, in-country teams. ADP s subject matter experts add value through their in-depth knowledge in regard to HCM in their particular local market. The local ADP team also shares best practices with you. ADP ihcm processes and data can even be configured to meet your specific needs. For example, you may need to add questions to your performance appraisal or you may need to track obligatory trainings. ADP ihcm s configurable workflow can be defined and automated to fit customer needs, enhancing collaboration and maximizing productivity across the organization.
8 Top Priorities The need for ADP ihcm is now clear and urgent. A recent global survey conducted by ADP Employer Services International across companies highlights the following HR priorities: Ensure That Talent Strategy Aligns With Business Needs Employee Learning & Development Employee Engagement Retention of Top Talent Balancing Employee Expectations Relative to Budget Constraints These top 5 priorities underline how HR must support the company strategy and adapt activities to business transformation, while developing workforce engagement and balancing costs. HR needs to identify new ways of developing and engaging employees and controlling their costs while ensuring that they remain compliant with ever-changing legal and governmental regulations. However, another study, HR Outsourcing Redefined: Options for Workforce Management, found that HR teams of mid-sized companies spent nearly half their time (45%) on a combination of payroll-related activities (18%), HR administration (14%) and benefits administration (13%). HR teams that devote so much time to administrative tasks are clearly not going to play a strategic role in leading their organization forward and need to focus on the strategic elements of talent management that will achieve business objectives. Instead, effective HR leaders not only work with their business leaders to draft strategies, they also ensure that the strategies are implemented and are successful. With business leaders increasingly seeing the importance of talent on business success, HR needs to become strategic and remove the administrative burden through standardization, automation and outsourcing of transactional and administrative tasks.
9 Crucially too, this is no longer just an HR issue. A new generation of HCM can take HR administration and put it into the hands of employees and managers, engaging them with organizational processes and empowering them to take charge of their own career development along the way. For the Finance Director, there are obvious cost-savings or cost optimization ADP ihcm offers world class HR best practices implemented by its experts in planning, implementation and services. opportunities both in terms of efficiencies and removing duplication but also in ADP s innovative pay-per-month model. The IT Director too is freed from maintaining inhouse programs or attempting to integrate multiple HR systems, as ADP ihcm brings these all together into one solution, serviced by ADP. For the CEO, linking business strategy and key performance objectives to talent management strategy is no longer guess work: all HR systems and processes are integrated on a single platform by leveraging an end-to-end cloud-based Human Capital Management (HCM) suite. ADP: DELIVERING YOUR HUMAN CAPITAL ADVANTAGE ADP is one of the largest global providers of business processing and cloudbased solutions including payroll, talent management, human resource management, benefits administration and time and attendance. It serves over 620,000 organizations in more than 130 countries, including 425,000 small-business clients and over 80 percent of FORTUNE 500 companies. Partnering with ADP provides solutions with the latest technology so you can focus your limited time and resources on your business, not back-office administration. Its latest technological offering - ADP ihcm however is more than just another new product. It is a revolution in how businesses, employees, managers and directors relate with HCM. It provides a global solution which can be locally adapted to enable companies to manage their HR, payroll and talent management processes and practices across international organizations while ensuring local expertise, adaptability and compliance. Individuals can input and access their own data, at work or at home via mobile devices. While in the boardroom, directors can access talent management metrics and dashboards, showing them accurate employee data at a click of a button.
10 Automatic Data Processing, Inc. (NASDAQ: ADP), with more than $10 billion in revenues and approximately 600,000 clients, is one of the world s largest providers of business outsourcing solutions. Leveraging over 60 years of experience, ADP offers a wide range of human resource, payroll, tax and benefits administration solutions from a single source. ADP s easy-to-use solutions for employers provide superior value to companies of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine, recreational vehicle, and heavy equipment dealers throughout the world. Disclaimer: Please note to the extent possible ADP s technology solutions will assist clients in complying with legislation by supporting their strategy however, on their own, they may not meet all of clients legally-required obligations as an employer. CONFIDENTIALITY NOTICE This document is intended solely for ADP s clients and/or prospective clients. It is being made available to communicate ADP s business plans. All information in this document concerning ADP s business affairs, plans and product strategy is confidential and proprietary to ADP and may not be disclosed without ADP s prior written consent. No rights in this confidential information are granted. ADP reserves the right to modify its business plans and product strategy mentioned in this document and while this information has been prepared in good faith, no representation or warranty, express or implied, is or will be made and no responsibility or liability is or will be accepted by ADP or by any of its respective officers or employees in relation to the accuracy or completeness of this information. In particular, no representation or warranty is given as to the achievement or reasonableness of any future projections, management estimates or prospects contained in this information. The ADP logo and ADP are registered trademarks of ADP, Inc. All other trademarks and service marks are the property of their respective owners ADP, Inc.