SCM 7010 (A01) (3.0 CH) ADVANCED SUPPLY CHAIN MANAGEMENT SUMMER 2015 Effective August 2013, the University will ONLY use yur U f M email accunt fr fficial cmmunicatins, including messages frm the MBA Office, yur prfessrs, and ther University administrative ffices. CLAIM YOUR U f M EMAIL ACCOUNT at http://umanitba.ca/claimid It is YOUR respnsibility t check it daily fr ALL University cmmunicatin. All messages generated by Desire2Learn (D2L) are sent t this address. INSTRUCTOR Name: Dr. RajbirS. Bhatti Phne: Office Lcatin: 653 Drake Fax: Office Hurs: By appintment ver email Email: Rajbir.bhatti@umanitba.ca Class Time: Wednesday 6:15 9:30p COURSE DESCRIPTION This curse prvides students at the graduate level with an in-depth examinatin f the majr issues assciated with the management f supply chains. The curse cntent includes bth managerial and technical matters, and addresses issues such as the imprtance f supply chain management in meeting glbal cmpetitin, internet and e-business applicatin, supply chain integratin and relatinships, sharing risks and rewards, and the reductin f variance in supply chain perfrmance. Prerequisite: A degree in business r discipline related t supply chain management r apprval by instructr. COURSE OBJECTIVES Students will develp: 1) An understanding f the cmplexities assciated with the physical mvement f gds and hw they affect the missin f the firm; and 2) Knwledge f the cst trade-ff between different functins and activities within an rganizatin as well as with ther members f the supply chain.
INSTRUCTIONAL METHODS Studies have cnsistently revealed that the learning curve is higher if learning fcuses n critical thinking and ratinale building. Hence, in this curse, we place a lt f emphasis n learning thrugh real life case studies, which in turn requires active participatin by the students. All cases in the curse pack, present a supply chain situatin wherein a decisin must be made. The challenge is t factr in the trade ffs and the parametric cnstraints f the situatin. There is n unique crrect answer t a case but there are definitely appraches that address the issues and recgnize the tradeffs invlved. Thus, the lack f a single crrect answer des nt imply that all suggestins are equally valid. Sme "Questins fr Cnsideratin" wuld be given t yu n D2L fr each case study. The purpse is t help yu frmulate yur mind abut certain imprtant issues in the case fr a cmprehensive and useful analysis. Yu MUST be prepared t address each questin in class by dnning the rle f the decisin maker and spell ut the real issue and cming up with a series f recmmendatins n what shuld be dne and why? That is, as the decisin maker, hw d yu plan t reslve the situatin? Apart frm the case study methd, ther methds may include Lectures, student presentatins, article discussins and individual/grup exercises. COURSE MATERIALS Text: Fawcett, Ellram and Ogden, Supply Chain Management: Frm Visin t Implementatin (2007). COURSE ASSESSMENT Class Participatin (In-Class Grup Wrk & Case Studies): In class grup wrk assigned by the instructr and Case Study discussins depend upn the active, effective participatin f the students. The student must get invlved and take a great deal f in fact, the primary respnsibility fr his r her learning. On the student s side, it is necessary that yu are cmmitted t the 4 Ps f student invlvement in class discussins: 1. Preparatin. If the student des nt read and analyze the case study/ in class grup wrk assignment, the discussin will mean little and nt lead t the learning envirnment we seek 2. Presence. If the student is nt present she r he cannt learn and, mre imprtant, cannt add her r his unique thughts and insight t the grup discussin. 3. Prmptness. Students wh enter the classrm late disrupt the discussin and deprecate the decrum f the teaching-learning prcess. 4. Participatin. Each student s learning is best facilitated by regular participatin. Mre imprtant, the case student has the respnsibility t share his r her understanding and judgment with the class t advance the grup s cllective skills and knwledge. 2
Discussin f the material in class is encuraged. In class, students will ften be divided int grups t analyze in-class grup assignments/case studies. These exercises in discussin based participative learning seek t prvide a mre in-depth understanding f specific business issues, and t imprve yur interpersnal, leadership, and presentatin skills. This prcess seeks t cnnect the classrm t "n-the-jb" perfrmance. Yur participatin in these exercises is vital t yur individual success and the success f the class. Thus, absences will wrk t yur detriment in class in the same way they d in the wrkplace. Yu will miss imprtant infrmatin and let dwn yur wrk team. Reading f the case studies befrehand and preparing perfunctry answers is encuraged. Students will receive the greatest benefit by cmpleting all the reading assignments in advance f class, by regularly attending the scheduled class, and by being active participants in classrm discussins. Sharing f pinins, ideas and questins is strngly encuraged and greatly benefits all participants. We expect yu t be prepared fr each and every class and t participate by making a "substantive cntributin" in a fair number f classes during the term. Examples include, but are nt limited t, being invlved in a discussin f assigned material, arguing yur pint f view during a case discussin, asking a relevant questin, suggesting an alternate viewpint, r redirecting ur attentin t smething else in need f discussin. Thus, yu d nt have t be a tp participant in each class, nr d yu have t have the "right answer" when yu d participate. Please d nt hesitate t speak simply because yu think yur ideas might be challenged; the class rm is the place fr such challenges. The participatin grade is a significant cmpnent f the final grading prcess and is intended t be a stimulant t discussin, nt a deterrent. On a rare (and exceptinal) ccasin, if yu are nt prepared fr a class and d nt wish t be called upn fr discussin and participatin, yu shuld let yur instructr knw befre class (preferably by e-mail), but please attend class anyways. Yu d nt have t explain why yu were unprepared. Please nte that attendance is nt the same as participatin. Seating & Name Tags: Please display yur name tags at all times in the class fr me t quickly remember yur names (this will be helpful in accurate grading fr the class participatin marks). Further, please chse yur fixed seating by the start f the secnd class (i.e. by May 13 th, 2015). Class Participatin fr each case study/weekly cntact shall be determined n a scale f 0 t 5, where a scre f 5 indicates a substantial cntributin fr the day and 0 indicates n cntributin. An average cntributin, such as nly building n pints made by thers, is wrth 2 n this scale. At the end f the curse, verall participatin will be awarded by adding each student s participatin scres fr all cases/weekly cntacts and then cnverting them t the percentage fractin alltted t class participatin (25%). Case summary: We expect ur students t discuss with their grups & be prepared fr all case studies (individually and in grups) prir t cming fr the scheduled class. As an incentive fr ding s, yu will be prvided 5% f the class participatin marks fr case summaries submitted by all students individually prir t the start f the discussin in the class. Case summaries must be legible and need nly be 1 page lng (hand written). 3
Exams: Exams will cnsist f multiple chice and/r shrt essay questins. One in class midterm exam will be cnducted in the middle f the curse (week 5). Any absence in the exams nt cvered by a valid excuse (per University plicy) may result in a grade f zer fr the exam and prbable failure fr the class. Prject (Written Reprt, Grup Presentatin): Each grup can cmprise f 4 students Students must frm their wn grups and infrm the curse instructr n r befre May12 th, 2015 (Tuesday) Any students wh fail t jin a grup till the abve said date, will be randmly allcated t a grup by the curse instructr Prject Presentatin Tpics: A 15 minute presentatin has t be given by each grup. This will be fllwed by 5 minutes f questins by the instructr and the ther grups. The presentatin tpics can be: 1. The Canadian prspective in the Keystne XL Prject-Facts, Fictin & the Rad Ahead 2. Warming f the Nrth: An Analysis f the Challenges and Opprtunities t Canadian Supply Chains 3. TRAGET Dwns Shutters in Canada while WALMART Annunces New Stres: A cmparative analysis f the supply chain dynamics at wrk 4. Any ther tpic f yur chice (Get clearance frm the instructr) The frmat f the prject reprt will be given separately by the instructr. Please adhere t the frmat. Quiz: A 15-20 minute nline quiz will be cnducted in each week f teaching (beginning the secnd week f teaching). The quiz will have multiple chice questins t be answered nline n yur laptps. Each quiz will be based n the text bk reading f the previus week. Later, yur scre n each quiz alng with the crrect answers will be sent t yu. Scres frm tp five quizzes will be cunted twards 5% f the final grade (i.e. 1% credit fr each f the tp five quizzes). Questins: All students are encuraged t bring questins, cncerns, and cmments t my attentin as sn as they arise. Yu can fix an appintment with me by email if yu have a query that must be discussed individually. 4
Final Grades will be finalized as under: S.N. Descriptin Weight 1 Class Participatin 30% Case Summaries 5% In Class Participatin 25% 2 Prject 20% Reprt 10% Grup Presentatin 10% 3 Quizzes (tp five nly) 5% 4 Mid Term exam 20% 5 Final Exam 25% Ttal 100% The scre (as a percentage) yu receive fr each requirement is multiplied by the assciated weight (percentage). After yu have cmpleted all, apply the weights and sum the resulting scres. This sum will be yur final grade. The University has adpted a plus/minus grading system. The plus/minus grade will shw n the grade reprt and transcript. Fr this class, scres are cnverted t final grades as fllws: COURSE SCHEDULE + A 90-100 80-89 B 77-79 70-76 C 67-69 60-66 D N/A 50-59 F <50 NOTE: Required advance preparatin fr each class sessin is nted as part f that sessin. Fr example, if the reading assignment fr Class 4 is "Reading: Chapter 2." It means that chapter 2 in the prescribed text bk (by Fawcett, Ellram and Ogden) must be read PRIOR t class in rder t be prepared. The same is true fr case studies which must be discussed in grups prir t attending the designated sessin. While I will make every effrt t adhere t this schedule, particularly with respect t exams, ALL DATES AND ASSIGNMENTS ARE SUBJECT TO CHANGE. Advance ntice f any majr changes will be given with ample time fr student feedback. Open sectins may be used fr guest speakers, vides, case discussins, catch-up and review, and ther learning activities. Special Needs: Any student with special needs shuld bring this t the attentin f the instructr as sn as pssible, but nt later than the secnd week f class 5
Week/ Date Tpic/Assignment Reading Case Study #1 May 6 Curse Overview/Intrductin, SCM and Cmpetitive Strategy Hw t d case studies. Sample case t be assigned, analyzed and discussed in class Chapter 1 Apple Inc.: Managing a Glbal Supply Chain (IVEY) #2 May 13 QUIZ # 1(based n reading f text bk chapter #1) Custmer Fulfillment Strategies Chapter 2 Pharmacy Service Imprvement at CVS (A) (Harvard Business) #3 May 20 QUIZ # 2(based n reading f text bk chapter #2) Prcess Thinking: SCM s Fundatin Chapter 3 Dabbawallahs f Mumbai (A) (IVEY) #4 May 27 QUIZ # 3 (based n reading f text bk chapter #3) Perfrmance Measurement Chapter 13 Red Brand Canners and Its Supply Chain (IVEY) #5 June 3 MID TERM EXAM (ne hur) The ITC e- Chupal Initiative (Harvard Business) #6 June 10 QUIZ # 4 (based n reading f text bk chapter #13) Cllabrative Innvatin Chapter 15 Starbucks and Cnservatin Internatinal (Harvard Business) #7 June 17 QUIZ # 5 (based n reading f text bk chapter #15) Scanning and Glbal Supply Chain Design Chapter 6 Exel PLC Supply Chain Management at Hauz Mart (Harvard Business) #8 June 24 QUIZ # 6 (based n reading f text bk chapter #6) Supply Chain Ratinalizatin and Rle Shifting Chapter 10 McLed Mtrs Ltd (Harvard Business) #9 July 8 QUIZ # 7 (based n reading f text bk chapter #10) Cre Cmpetencies and Outsurcing Chapter 9 IKEA s Glbal Surcing Challenge (Harvard Business) #10 Grup Presentatins (ALL GROUPS) July 15 FINAL EXAMINATION (TBA) 6
ACADEMIC REGULATIONS Students are encuraged t cntact Accessibility Services at 474-6213 r the instructr shuld special arrangements need t be made t meet curse requirements. Fr further infrmatin please visit http://umanitba.ca/student/saa/accessibility/ EXAM RESCHEDULING POLICY Students are expected t write ALL exams with their classmates at the scheduled exam time. Requests fr exam rescheduling must be referred t the Graduate Prgram Office. Please refer t Missing a Test/Exam n page 14 f the MBA Student Handbk fr further infrmatin: http://umanitba.ca/faculties/management/prgrams/graduate/mba/media/student_handbk_- _August_2014.pdf UNCLAIMED ASSIGNMENT POLICY Pursuant t the FIPPA Review Cmmittee s apprved recmmendatins as f August 15, 2007, all unclaimed student assignments will becme the prperty f the faculty and will be subject t destructin six mnths after the cmpletin f any given academic term. 7
ACADEMIC INTEGRITY I.H. Asper Schl f Business, The University f Manitba It is critical t the reputatin f the I. H. Asper Schl f Business and f ur degrees that everyne assciated with ur faculty behaves with the highest academic integrity. As the faculty that helps create business and gvernment leaders, we have a special bligatin t ensure that ur ethical standards are beynd reprach. Any dishnesty in ur academic transactins vilates this trust. The University f Manitba Graduate Calendar addresses the issue f academic dishnesty under the heading Plagiarism and Cheating. Specifically, acts f academic dishnesty include, but are nt limited t: using the exact wrds f a published r unpublished authr withut qutatin marks and withut referencing the surce f these wrds duplicating a table, graph r diagram, in whle r in part, withut referencing the surce paraphrasing the cnceptual framewrk, research design, interpretatin, r any ther ideas f anther persn, whether written r verbal (e.g., persnal cmmunicatins, ideas frm a verbal presentatin) withut referencing the surce cpying the answers f anther student in any test, examinatin, r take-hme assignment prviding answers t anther student in any test, examinatin, r take-hme assignment taking any unauthrized materials int an examinatin r term test (crib ntes) impersnating anther student r allwing anther persn t impersnate neself fr the purpse f submitting academic wrk r writing any test r examinatin stealing r mutilating library materials accessing tests prir t the time and date f the sitting changing name r answer(s) n a test after that test has been graded and returned submitting the same paper r prtins theref fr mre than ne assignment, withut discussins with the instructrs invlved. Many curses in the I. H. Asper Schl f Business require grup prjects. Students shuld be aware that grup prjects are subject t the same rules regarding academic dishnesty. Because f the unique nature f grup prjects, all grup members must exercise extrardinary care t insure that the grup prject des nt vilate the plicy n Academic Integrity. Shuld a vilatin ccur n a grup prject, all grup members will be held jintly accuntable, n matter what their individual level f invlvement in the specific vilatin. Sme curses, while nt requiring grup prjects, encurage students t wrk tgether in grups (r at least d nt prhibit it) befre submitting individual assignments. Students are encuraged t discuss this issue as it relates t academic integrity with their instructr t avid vilating this plicy. In the I. H. Asper Schl f Business, all suspected cases f academic dishnesty invlving a graduate student (i.e. MBA, MSc r PhD student) will be reprted directly by the instructr t the Dean f the Faculty f Graduate Studies.
MEDICAL ABSENTEEISM FORM I.H. Asper Schl f Business, The University f Manitba STUDENT IDENTIFICATION: (PLEASE PRINT CLEARLY) Last Name First Name Middle Initial Curse # Student s Signature Instructr s Name Date TO BE COMPLETED BY THE ATTENDING PHYSICIAN: (after the abve sectin is cmpleted) (PLEASE PRINT CLEARLY) Physician s Last Name Physician s First Name Middle Initial Street Address City, Prvince Pstal Cde Telephne Number Fax Number T the attentin f the physician: Yur evaluatin f the student s cnditin is being used fr the purpse f determining whether r nt the student has a valid reasn t miss an imprtant exam r assignment. Yur prfessinal evaluatin is necessary t ensure that nly valid cases are excused. I certify that the nature f the student s cnditin is severe enugh t prevent the student frm taking an exam r cmpleting an assignment. The student s cnditin will likely span the fllwing dates: until (Indicate start date) (Indicate end date) Physician s Signature Date NOTES TO PHYSICIAN: PLEASE ATTACH THIS FORM TO YOUR REGULAR OFFICE STATIONERY THAT INDICATES THE STUDENT VISITED YOUR OFFICE. NOTES TO STUDENT: The use f this frm is at the ptin f the student. Hwever, in rder t btain an excused absence fr an assignment r exam the student must btain a dctr s certificatin that the student s cnditin is severe enugh t prevent the student frm taking the exam r cmpleting the assignment. It is NOT SUFFICIENT t prvide a nte that nly indicates the student visited the dctr s ffice.
FACULTY BIOGRAPHY I.H. Asper Schl f Business, The University f Manitba Dr. Rajbir S Bhatti Areas f Research Interest: Supply Chain Management, Industrial Engineering and Quality Systems Certificatin. The area f interest cvers analytical mdeling, fuzzy sets and fuzzy arithmetic, AHP, Fuzzy AHP, Data Envelpment Analysis, Integrated DEAHP, Taguchi s Techniques, multi-criteria decisin making and their applicatin t supply chain management. His dctral thesis was in the area f design f analytical mdels fr selectin f third party lgistics service prviders in 4PL envirnments. Areas f Teaching: Supply Chain Management, Ttal Quality Management, Autmatin & Rbtics, Operatins Research, Management Infrmatin Systems and Maths fr Management. Dr. Bhatti wrked fr the University Technlgies Inc. (INNOVATE CALGARY) at the University f Calgary, Alberta where he carried ut analysis and examinatins f new inventin patent applicatins fr technical nvelty and cmmercializatin ptential. He was respnsible fr perfrming market research, preliminary infringement analyses and search fr prir art by analyzing patent file histries at USPTO and identificatin f ptential licensees. He has served as an Expert Member fr a curse review panel f Natinal Agricultural Innvatin Prject (NAIP), a Wrld Bank spnsred prject, fr technical educatin develpment. He received the Emerald Literati Netwrk s 2012 Awards fr Excellence as an Outstanding Reviewer f 2012 nminated by the Jurnal f Mdeling in Management (Glasgw), EMERALD INSIGHT. Dr Bhatti has been a member f several bdies fr curriculum design fr under graduate curses in Mechanical & Industrial Engineering. He als has Industrial experience in ISO 9000 certificatin as Management Representative and is a Certified Auditr f Quality System. Dr. Bhatti has 28 research publicatins in jurnals and cnferences and has presented his wrk at varius internatinal cnferences. He has authred ne bk titled Implementing Quality Systems in Small and Medium Enterprises- The classic case f an ecnmy with agrarian leanings, ISBN: 9783844329636. (Available nline at amazn.cm)he is als the Editr-in-Chief f the Internatinal Jurnal f Applied Industrial Engineering, published by IGI, Pennsylvania, USA. Dr Bhatti has guided three Master s theses and has served n several Ph.D. cmmittees. Eight candidates are currently wrking with him fr their dctral wrk. He is currently taking curses in marketing, peratins, accunting and crprate finance as part f the Whartn's Business Fundatins Specializatin ffered by The University f Pennsylvania. Dr. Bhatti plays lawn tennis and cricket and als played fr the lcal club. He was an active debater t.