7 WAYS to boost profits with an 0800 freephone number
Freephone Numbers from Windsor Telecom "Phone us free" is a powerful message to send to your existing and potential customers. It shows you care about their custom. Since 1999, Windsor Telecom plc has provided special business phone numbers to the likes of ebay, Sony, Tayside Police and the Scottish SPCA as well as thousands of small businesses. Our numbers and services are designed to help you make more money, save costs and reduce inefficiency. And, in the event of a disaster or emergency at your workplace, you can press the panic button and still receive your calls! 1
1 A number your customers won t forget If you ring BT, they're likely to give you a choice of 3 unappealing 0800 numbers. Windsor Telecom allows you to choose from thousands of highly memorable numbers. You can pick something personal to you, or your company or be really bold and go for one of our ultimate numbers. 0800 2
2 Get more calls & enquiries There is plenty of evidence showing that 0800 numbers produce better results than normal 01 and 02 phone numbers: You can increase enquiries by up to 185%* 63% of the public say that they would always call a freephone number first* 85% of the population know that 0800 is free to call* Calls from mobiles to 0800 numbers free from June 2015. As 60% of calls made in the UK come from mobiles**, 0800 numbers are more business critical than ever. * Sources: Institute of Direct Marketing and The Henley Centre ** Ofcom Communications Marketing Report 2014 3
3 Discover what marketing is rubbish & what really does work You may have heard this quote: Half the money I spend on advertising is wasted; the trouble is I don't know which half. This is probably true for most organisations and this may well include you. We give you free inbound call statistics, so you can monitor responses to your marketing. You can enhance this further by using a unique 0800 number for each piece of marketing. 4
4 How long do your staff take to answer the phone? Unless you have a 3-ring policy in place, how do you know every call is being answered efficiently? Our reports show you average call answering times and how many customers ring off if the call is not answered quickly. You can even add a short intro message that kicks in after 1 ring e.g. Thank you for calling ABC cars, your call will be answered shortly this way your customers know they have the right company and will be more willing to wait for the call to be answered. 5
5 Are you missing calls & sales opportunities? Engaged or missed calls could mean missed business. Your free reports show you exactly how many calls are unanswered. You may need to adjust your staffing levels, or add one of our call queues to your service. Out of hours you may receive calls and not know about them (over 60% of people don t leave a message). Why not route calls to a mobile, or live answering service? 0800 123 4567 (Change target at any time) Your Mobile Your Callers Your Landline 6
6 Save money if you move or relocate You can t predict the future and there may come a time when you need to move, relocate or work from home. Our 0800 numbers are totally portable and it takes seconds to reroute calls to your new location. There is no need to inform customers of a new number or change your website, stationery or signage. You can also avoid the expense of diverting your landline (up to 20 pence per minute). 7
7 Target business outside of your area 0800 numbers give you a nationwide presence unlike 01 or 02 area code numbers (where you are tied to one location). This means you can trade outside your town or UK-wide and generate many more enquiries. 8
Thousands of other business owners and decision makers have already seen the benefits of using a 0800 number. We hope we ve given you some insightful information and you can now make the decision to boost your business with a 0800 number. Here is just some of the positive feedback from our clients: "Thanks to Windsor Telecom s revolutionary online call management system, we don t have to ever miss a single sales call. Our clients are guaranteed to speak to an agent every time, without ever hearing an engaged tone. While the feature to divert anytime anywhere frees up our team to multi task on the go: saving thousands on the cost of a desk-bound telephone receptionist employee." Roni - sohoprint.co.uk "I ve dealt with Windsor Telecom since 2005 when I was pleased to buy: 08451 303 404 and 08451 303 505, and then later another fabulous number : 0800 999 777 0 which is proving a successful purchase. The Account Managers and Accounts Department are excellent, and with Customer Services always on hand for questions, I would not use another company for my special numbers and would recommend Windsor Telecom to any business no matter how large or small they are. Transfers are easy to manage, call stats are sent monthly. Incredible. In fact, call me to check if you like!" Simon - kudos-sports.co.uk 9
"Loved working with Windsor Telecom on the setup of our 0800 number. Great team, made the buying process a pleasure. Already seeing a uplift in enquiries" George Thomas, jabang.co.uk "We are dedicated to providing our clients with a highly professional service. Our memorable 0800 number helps us to maintain this standard by offering our clients a truly free call and it was very easy to set up. It also enables us to have a strong national presence which is ideal " Tim Golding, BGR Bloomer Personal Injury Solicitors. Free Features Please remember, all numbers come with these free features: Time of Day Routing: so that you choose where calls are received during the working day and out of hours, Voicemail to Email to capture every missed call and Call Statistics so that you can monitor marketing responses. Manage everything online or via our free, market-leading smartphone App. 10
So, what s the cost? From just 15+VAT per month for a gold number (that's less than 50p a day!). This is a fixed price and you can route your calls to either a landline or mobile. Take a look at available 0800 numbers now» How does it work? Our 0800 numbers sit on top of your existing telephone line and work with all telephone systems. No extra equipment or an engineer visit required. Configured remotely, you can activate a 0800 number TODAY! Still not convinced? Why not try a 0800 number, we offer a no obligation 30-day free trial. Setup a 30-day free trial now» Any questions? Call our new business team on 0800 644 4020 or 0333 123 3311 Windsor Telecom plc The UK's leading provider of special business numbers www.windsor-telecom.co.uk Windsor Telecom plc 1st Floor, Tilford House, Farnham Business Park, Farnham, GU9 8QT. Join us online: Published November 2014. Copyright Windsor Telecom plc 2014