HiPath 4000 Hicom 300 E/300 H

s HiPath 4000 Hicom 300 E/300 H User Guide otipoint 500 economy otipoint 500 basic otipoint 500 standard otipoint 500 standard SL otipoint 500 advance

About these Oerating Instructions These Oerating Instructions describe the use of the otipoint 500 economy, otipoint 500 basic, otipoint 500 standard, otipoint 500 standard SL (US only), otipoint 500 advance telehones in conjunction with the HiPath 4000 Communication Server, Version 1.0 and Hicom 300 E/300 H (not used in US), all Versions. They describe all functions you can use from your telehone. You may find that some functions you wish to use are not available on your telehone. This may be due to one of the following reasons: The function has not been configured f your telehone - address any questions to Customer Sut. Your communications latfm does not sut this function - contact your Siemens sales reresentative to ugrade your system. Imtant Notes Never oerate the telehone in an environment where there is a risk of exlosion. Only use Siemens accessies (! age 114). The use of other manufacturers accessies may be dangerous and will render the warranty and aroval null and void. Never oen the telehone set an add-on unit. If any roblems arise, get in touch with your system administrat. The telehone must not come into contact with abrasive liquids liquids which are liable to discol it, such as tea, coffee, fruit juices soft drinks. Care of the telehone! age 118. CE label The CE symbol certifies comliance of this equiment with the EU and UL directives. Environmental label 2 This device has been manufactured in accdance with our certified environmental management system (ISO 14001). This rocess ensures that energy consumtion and the use of rimary raw materials are ket to a minimum, thus reducing waste roduction.

Contents Basic Usage Instructions..................... 10 The otipoint 500 economy/basic/standard...................... 10 otipoint 500 advance control anel with otipoint key modules..... 11 How to use this user guide.................................. 12 How to activate functions................................... 13... directly............................................. 13... via the Service Menu.................................. 13... using a function key................................... 13 Which functions can be used?............................... 14 Basic and enhanced functions............................. 14 Additional multiline and grou functions..................... 14 Additional executive/secretary functions (not used in US)........ 14 Otional main menu (HiPath 4000)......................... 15 How to make best use of your telehone....................... 15 " Basic and enhanced-convenience functions Answering calls and Making calls............ 16 Answering a call with the handset............................ 16 Answering a call via the seaker key (seakerhone).............. 16 Oen listening............................................ 17 Switching to seakerhone.................................. 17 Switching to the handset.................................... 17 Using the call waiting function............................... 18 Activating/deactivating call waiting......................... 18 Answering the waiting call................................ 18 Using the mailbox......................................... 19 Retrieval from mailbox................................... 19 Answering a callback request............................. 19 Deleting mailbox entries................................. 20 Terminating mailbox retrieval:............................. 20 Using the mailbox function (otional).......................... 20 Timed reminders.......................................... 20 Incoming call on loudseaker (seaker call 2-way)................ 21 Activating/deactivating sto voice calling..................... 21 Answering a call on the headset.............................. 21 Activating/deactivating do not disturb.......................... 22 Malicious call holding....................................... 23 Making calls................................ 24 Dialing with the handset off-hook............................. 24 Dialing with the handset on-hook............................. 24 Suressing your number on called arty s dislay............... 25 Direct call to a colleague via loudseaker (voice calling)............ 25 3

Contents Entering commands with tone dialing (DTMF suffix dialing)......... 26 Calling several ersons simultaneously........ 27 Making a second call (consultation)............................ 27 Alternating between two calls (toggling)........................ 27 Setting u a conference (Hicom 300 E/H not used in US)............................. 28 Setting u an add-on conference........................... 28 Exanding the conference to include u to eight members...... 28 Chairing a conference................................... 29 Disconnecting a user from the conference................... 29 Handing over conference leadershi........................ 29 Station controlled conference (HiPath 4000).................... 30 Setting u a conference.................................. 31 Exanding the conference................................ 32 Transferring the conference............................... 33 During the conference................................... 34 Transferring a call......................................... 35 Using the switchover button (HiPath 4000)...................... 36 Re-indication (HiPath 4000).................................. 37 System-wide arking (HiPath 4000)............ 38 Parking a call automatically and taking it at a later date............. 38 Parking............................................... 38 Taking a arked call..................................... 38 Parking a call manually and then taking it at a later date............ 39 Parking via the keyad................................... 39 Parking via a reerty key................................ 39 Parking via "system arking" (only telehones without a dislay).. 40 Taking a arked call..................................... 40 Parking is not ossible...................................... 41 Automatic arking...................................... 41 Manual arking........................................ 41 Using saved numbers to make calls........... 42 Using a call list (missed calls)................................ 42 Viewing the call log..................................... 42 Dialing a number from the call log.......................... 43 Deleting an entry from the call log.......................... 43 Saved number redial....................................... 43 Last number redial......................................... 44 4

Contents Dialing with reerty keys.................................. 44 Dialing with individual seed dialing numbers.................... 45 Dialing with system seed dialing numbers..................... 45 Making roject calls......................... 46 Setting u a roject call..................................... 46 Call duration dislay (cost dislay)............................. 47 If you do not get through....................... 48 Using the callback function.................................. 48 Sting a callback request................................ 48 Answering a callback request............................. 48 Rejecting a callback request.............................. 48 Checking/cancelling saved callback requests................. 49 Caming on a colleague s call................................ 49 Overriding a colleague s call (intrude).......................... 50 Telehone settings.......................... 51 Adjusting the ringer volume................................. 51 Adjusting the ringer itch................................... 51 Adating the seakerhone function to the acoustics of your room... 52 Setting the volume of the alerting tone......................... 52 Backlit Dislay............................................ 53 Adjusting the dislay contrast (only HiPath 4000)................. 53 Adjusting the angle of the dislay............................. 53 Locking your telehone..................................... 54 Selecting the language f user romts (dislays)................ 55 Sting numbers, system functions and timed reminders.................................... 56 Sting a reerty dialing number on a key..................... 56 Sting a number f redialing................................ 57 Sting a caller s number a number that has been dialed...... 57 Sting any number..................................... 57 Saving individual seed dialing numbers........................ 58 Saving a function on a key................................... 58 Creating timed reminders................................... 59 5

Contents Checking the telehone...................... 61 Checking its functionality.................................... 61 Checking the assignment of functions to keys................... 62 Fwarding calls............................ 63 Using call fwarding (Hicom 300 E/H not used in US)............. 63 Using fixed call fwarding............................... 63 Fwarding calls automatically............................. 64 Using variable call fwarding............................. 64 Using call fwarding (HiPath 4000)........................... 66 Station fixed fwarding.................................. 67 Station variable fwarding............................... 69 Activating and deactivating fwarding using features settings... 72 System call fwarding.................................. 73 Call fwarding via code numbers.......................... 74 Call-fwarding via call-fwarding key....................... 75 Delayed call-fwarding (HiPath 4000).......................... 76 Fwarding calls f a different terminal........................ 77 Sting a destination f another telehone/activating call fwarding........................ 77 Sting a destination f fax, PC busy/ activating call fwarding................................. 78 Checking/deactivating call fwarding f another telehone................................... 79 Checking/deactivating call fwarding f fax, PC busy...................................... 80 Changing call fwarding f another terminal................. 80 Using a different telehone in the same way as your own................. 81 Logging on to a different telehone........................... 81 Identifying yourself with PIN and dialing..................... 81 Identification with the chi card............................ 83 Deactivating identification at the other telehone................. 83 6

Contents Relocating with the telehone................ 84 Disconnecting the telehone from its resent station line.......... 84 Reconnecting the telehone at the new station line............... 84 Using HiPath 4000 as an intercommunication system.................. 85 Voice calling to a variable destination....................... 86 Voice calling to a fixed destination.......................... 87 Voice calling in a grou..................................... 87 Voice calling to a variable destination....................... 87 Voice calling to a fixed destination (using reerty key)......... 88 Two-way voice calling to a variable destination................ 89 Two-way voice calling to a fixed destination (on reerty key)... 89 Announcement to all members of a line grou................... 90 " Multi-line and team functions Making multiline calls....................... 91 Using line keys........................................... 91 The different states of line key lams....................... 92 Preview (HiPath 4000)...................................... 92 Taking calls on line keys.................................... 93 Taking calls in the der offered............................ 93 Taking calls with riity.................................. 93 Activating/deactivating ringer................................ 94 Dialing with line keys....................................... 95 Identifying the line used.................................... 96 Alternating between different lines............................ 96 Ending a call on a line key................................ 97 Adding another arty to a line (conference)................... 97 With automatic rivacy configured............................ 97 Allow bridging......................................... 97 Preventing bridging..................................... 98 Terminating a connection on a line key...................... 98 Holding a call on a line key and retrieving it...................... 99 Holding a call on a line key exclusively and retrieving it............ 99 Picking u a held call...................................... 100 Fwarding calls f lines................................... 100 Sting and activating station variable call fwarding f a line.. 100 Sting and activating a station fixed call 7

Contents fwarding destination f a line.......................... 101 Reactivating station fixed call fwarding f a line (without sting a different destination)................................... 101 Cancelling the station fixed call fwarding destination......... 102 Deactivating call fwarding f a line...................... 102 Grou call and icku.................................... 104 Picking u a secific call................................... 104 Having the number of the called station dislayed............ 105 Taking a call in a hunt grou................................ 105 Temarity removing station from hunt grou/ adding station to hunt grou................................ 105 Grou ark and retrieval of call.............................. 106 Calling a station directly................................... 106 The lam statuses of direct station selection (DSS) keys....... 106 Calling a direct station selection (DSS) user................. 107 Taking a call f a direct station selection (DSS) user.......... 107 " Executive/secretary functions Making calls in an executive/secretary team (not used in US)................................ 108 Calling executive secretary s office......................... 108 The lam statuses of direct station selection (DSS) keys....... 108 Making a call to the executive/secretary.................... 108 Taking a call f the executive in the secretary s office............ 109 Taking a call f the executive during a call in rogress......... 109 Extending a call to the executive............................. 110 Fwarding calls directly to the executive...................... 110 Taking a call on the executive s telehone..................... 110 Taking calls f other executive/secretary teams................ 111 Using second telehone f executive........................ 111 Activating/deactivating call waiting f executive................ 112 Using the call signal function (HiPath 4000).................... 113 Calling a messenger...................................... 113 Designating a deuty f the secretary........................ 113 8

Contents " All about the telehone Labeling, documentation and accessies..... 114 Labeling Key Fields (not used in US).......................... 114 Attaching a Station Number Label (not valid f US).............. 115 Documentation.......................................... 115 Accessies............................................. 116 Advice f users............................ 118 Care of the telehone..................................... 118 Troubleshooting.......................................... 118 Dealing with err messages on the dislay.................... 119 Who to contact if a roblem occurs.......................... 120 Index..................................... 121 Imtant functions at a glance.............. 123 Maximum Service Menu functions available (HiPath 4000)............................... 125 Maximum Service Menu functions available (Hicom 300 E/300 H)......................... 126 9

Basic Usage Instructions Basic Usage Instructions otipoint 500 economy* basic standard advance standard SL* Function keys 12 12 12 19 Full-dulex handsfree function - - # # Dislay illumination - - - # Headset connection - - - # USB interface - # # # Interface f add-on equiment - # # # Otion bay 0 1 1 2 *economy is not available in the US and standard SL is available in the US only The otipoint 500 economy/basic/standard Keys f telehone settings Dislay Fixed function keys Handset Seaker f oen listening Handsfree microhone (otipoint 500 standard) Dialing Key f confirming Key f scrolling to functions keyad a function Permanently assigned function keys (examle): Variant: rogram/service Redial Mailbox Seaker Call icku Call ark Disconnect Show used line * Ringer cutoff Privacy Hold Exclusive hold * * * * Call icku Call ark Disconnect Show used line Ringer cutoff [Line] [Line] [Line] 10

Basic Usage Instructions otipoint 500 advance control anel with otipoint key modules Keys f telehone settings Dislay Fixed function keys Handsfree microhone Handset Seaker f oen listening Shift key f second key level Dialing keyad Key f confirming a function Key f scrolling to functions otipoint 500 key module with additional rogrammable keys Permanently assigned function keys f basic, enhanced, multiline and team functions (examle): Variant: rogram/service Redial Call icku Call ark Mailbox Disconnect Seaker Show used line * Ringer cutoff Privacy Hold Exclusive hold Line] other Line] other Line] other Line] other Line] other Line] other Line] other * * * * Call icku Call ark Disconnect Show used line Ringer cutoff Line] other Line] other Line] other Line] other Line] other Line] other Line] other Line] other Line] other Line] other * keyset configuration (! age 91) with line keys on the otipoint 500 key module. 11

Basic Usage Instructions How to use this user guide rogram/service Seaker Chef Consultation? Ringer itch? n t o The oerating rocedures are resented in a logical sequence in the coled column. The symbols used have the following meanings: Lift the handset. Relace the handset. Enter number code. u v Press the setting keys on the telehone. Press the key. Press the key that is lit. Press the key that is flashing. The selection otion is shown on the dislay. Confirm with key. Look f the selection otion. Press keys until the selection otion aears on the dislay. Then confirm with key. Dislay Callback? Please dial? > Line 1 contains instructions acknowledgment messages, deending on the articular situation. Line 2 contains selection otions f functions, which you can confirm by means of. If the character ">" is visible on the right-hand side, there are further selection otions, which can then be accessed using. 12

Basic Usage Instructions Var. call fw. on? Callback? Dial again? rogram/service rogram/service Me features? Dislay suression? Second call lf How to activate functions... directly Certain functions can be selected directly in the idle state, f examle: Make your selection with and confirm it with. Other functions can be selected directly in certain call situations. You dial a number but the other arty is busy: Confirm with. Make your selection with and dial another number.... via the Service Menu, confirm it with First ress the Service Menu key. You are then offered a number of selection otions. Examle: suressing the number dislay at the called arty (! age 21): Press the key. Use the service code to switch to the Dislay Suression function. The service codes are listed in the quickreference oerating instructions (aendix). Press the key. Make your selection with and confirm it with. Select again with and confirm with.... using a function key You can activate directly a Hicom function that you have saved on a key (! age 58), f examle Press the key. The function is executed. 13

Basic Usage Instructions Which functions can be used? Basic and enhanced functions You can use all of the communication latfm s basic and enhanced functions that are offered in the dialog on the dislay, in the service menu, in a main menu and on the function keys. Additional multiline and grou functions! age 91 These are configured by your system administrat. You can use the multiline and grou functions in addition to the basic and enhanced-convenience functions. A telehone with line keys is identifiable by the fact that your number and the numbers of your colleagues have been assigned to line keys. You have access to all lines and you can also make calls via several lines simultaneously. The individual telehone can also be configured (as a keyset) f multi-line oeration, f examle, f use by nonteam members by brokers who are in contact with clients on several lines simultaneously. Additional executive/secretary functions (not used in US)! age 108 These are configured by your system administrat. You can use the executive/secretary functions in addition to the basic and enhanced-convenience functions. A telehone with an executive/secretary (not used in US) configuration is identifiable by the executive secretary line keys f direct calls to the executive to the secretary s office. An executive/secretary telehone also has an intercet key, while a secretary s telehone has a icku and a deuty key. 14

Basic Usage Instructions Otional main menu (HiPath 4000) Main menu Seed dial features? Me features? View active features? Program/Service? Phone settings? Exit? Your system administrat can rovide a customized key to give you access to a main menu. On this main menu you can choose from the following otions: Press the key. Use functions such as the redial seed dial features. Launch functions such as fwarding code inut. View active features such as fwarding do-notdisturb. Branch to the usual service menu. Branch to the settings on the service menu. Exit the menu. The menu item Main menu? will be available on every submenu. How to make best use of your telehone No doubt you have colleagues outside business associates to whom you make frequent calls. You can save a great deal of time and efft by sting these numbers on keys (Sting a seed dialing number on a key! age 56). All too often the number you have dialed is busy. But afterwards you are extremely busy and comletely fget to try calling it again. Our advice: make a habit of using the Callback function(! age 48). Basic and enhanced-convenience functions 15

Answering calls and Making calls Answering calls and Making calls Answering a call with the handset n t The telehone rings. The caller is dislayed. Lift the handset. Ending a call: Relace the handset. Seaker Seaker u v Answering a call via the seaker key (seakerhone) The telehone rings. The caller is dislayed. Press the key. The lam lights u. You are in seakerhone mode. (Note: otipoint 500 economy/basic does not have a microhone.) Increase decrease the volume. Kee ressing the keys until the desired volume level is set. Ending the call: Press the key. The lam goes out. Notes f seakerhone mode: Tell the called arty that you are using seakerhone. The seakerhone conversing equiment wks best at low volume settings. The ideal distance between yourself and the telehone f seakerhone conversing is arox. 20 inches. 16

Answering calls and Making calls Oen listening You can allow other ersons in the room to listen in on the call. Always infm the other arty that you are switching to the seaker. Precondition: You are making a call with the handset. To activate: Seaker Press the key. The lam lights u. To deactivate: Seaker Press the key. The lam goes out. Seaker and t n Switching to seakerhone This function is not available with the otipoint 500 economy/basic. Precondition: You are making a call with the handset. Press the seaker key and release, then ut the handset down and continue the call. Switching to the handset Precondition: You are on the hone in seakerhone mode. Lift the handset. Continue the call. 17

Answering calls and Making calls Using the call waiting function rogram/service Feature settings? Cam-on? Activate? Deactivate? Call icku fe and When you are execting an imtant call, you should activate the call waiting function. A waiting call is signaled to you if you are on the hone. You can then either accet disregard the waiting call. Activating/deactivating call waiting Press the key. The lam lights u. Enter the service code. Answering the waiting call Precondition: You are on the hone. Call waiting is activated. You hear the alerting tone. The lam flashes. The caller hears ringing tone as though you were free. Press the key. You are connected to the second caller. The first arty is laced on hold. Ending the waiting call, retrieving the first call: Disconnect t n Press the key. Relace the handset and lift it again. 18

Answering calls and Making calls Using the mailbox Callers who dialed your number during your absence can leave a reminder message in your mailbox. You will also find mail server voice/fax messages in your mailbox (if this facility is available). Retrieval from mailbox Mailbox The lam is lit if there are new entries in the mailbox. Press the key. The first entry is dislayed. Kee ressing the mailbox key to see the other messages. Jones Call Meaning of the dislay: "Call" = callback request f examle, from Mr. Jones Jones Outut? Call Answering a callback request The callback request is dislayed. The user is called. 19

Answering calls and Making calls Deleting mailbox entries Delete? The required entry is dislayed. You cannot delete (new) voice messages that you have not layed back entirely. You can jum to the end of a message by entering 66. This designates the message as "old", thereby making it deletable. Terminating mailbox retrieval: Mailbox Press the key. The lam goes out. Entries remain in the mailbox until you delete them. Using the mailbox function (otional) Users with a mailbox (HiPath Xressions) can use it by calling the messaging extension, f examle, set u call fwarding tyes and check available messages. Soken user romting directs you to all available functions. If call fwarding is active, the messaging extension is shown on the dislay. Infmation on call fwarding can be found on! age 63. Reminder: n t Timed reminders Precondition: You have saved a timed reminder (! age 59). When the saved time has been reached: The telehone rings. Lift the handset. The time of the reminder is dislayed. Relace the handset. If you do not lift the handset, the telehone rings several me times and "Timed reminder" is dislayed befe the reminder is canceled. 20

Answering calls and Making calls Incoming call on loudseaker (seaker call 2-way) n A colleague addresses you directly over the seaker. The seakerhone mode is automatically activated (not with otipoint 500 economy/basic). Answering via seakerhone is immediately ossible. Lift the handset and rely. You can address the colleague directly (! age 25). rogram/service Feature settings? Seaker call rotect? Activate? Deactivate? Headset Headset fg and Activating/deactivating sto voice calling You can revent other ersons from making direct calls to you. Any attemt to address you directly via the loudseaker will be changed to a nmal call. Press the key. The lam lights u. Enter the service code. Answering a call on the headset Precondition: Your otipoint 500 basic standard needs to be equied with the otipoint acoustic adater. The otipoint 500 advance already has a headset connection. The headset is connected. The headset key has been configured. The lam flashes when a call is received. Press the key to answer the call. Ending the call: Press the key. The lam goes out. 21

Answering calls and Making calls rogram/service Feature settings? Do not disturb? Activate? Deactivate? ff and Activating/deactivating do not disturb If you do not wish to receive incoming calls, you can activate the do not disturb function. Internal callers then hear busy tone, while external callers are fwarded to the attendant. Your system administrat can also set u destinations f fwarding internal and external calls, such as to your mailbox. Precondition: Your system administrat has enabled the do not disturb function f all HiPath 4000 users in your system. Press the key. The lam lights u. Enter the service code. The dislay indicates whether the do not disturb facility has been activated deactivated. If do not disturb is active, you hear an alerting tone when you lift the handset. "Do not disturb" can only be used f the rime line not additional lines. The attendant can override the do not disturb function to seak to you. If your system administrat has disabled the do not disturb facility f the HiPath 4000 system, the otion "do not disturb" does not aear in the Service Menu. 22

Answering calls and Making calls rogram/service Me features? Call tracing? lg Malicious call holding You can trace a malicious external caller. The caller s number can be registered during the call f u to 30 seconds after the call. Do not relace the handset. Press the key. The lam lights u. Enter the service code. If malicious call holding was successful, your netwk carrier will have the saved data. Contact your system administrat! 23

Making calls Making calls Dialing with the handset off-hook n t Lift the handset. Internal: Enter the number. External: Enter the access code and the number. The called arty is busy does not answer: Relace the handset. Dialing with the handset on-hook n Internal: Enter the number. External: Enter the access code and the number. The called arty answers. The call is on your seaker: Lift the handset. When handset is on-hook: seakerhone (This function is not availiable f the otipoint 500 economy/basic). The called arty is busy does not answer: Seaker Press the key. The lam goes out. 24

Making calls rogram/service Me features? Dislay suression? Voice calling lf and n Suressing your number on called arty s dislay Suression of the number indication only alies to the next call and is not saved together with the redial function. Press the key. The lam lights u. Enter the service code. Dial tone can be heard. Dial tone can be heard. Enter the other arty s number. If the call is answered, your number does not aear on the called arty s dislay. Direct call to a colleague via loudseaker (voice calling) You can make a direct call to an internal HiPath 4000 Hicom 300 E/H (not used in US) user via the loudseaker in his her telehone. With HiPath 4000 you can use the functions under "HiPath 4000 as an intercommunication system (! age 85). Precondition: Your telehone has a "voice calling" key. Press the key. Enter the number. Wait f voice calling tone. Lift the handset and seak to the other arty. If the handset is on-hook: handsfree conversing. If the called arty has activated the sto voice calling facility (! age 21), he she receives voice calling as a nmal call. 25

Making calls Entering commands with tone dialing (DTMF suffix dialing) rogram/service Me features? DTMF suffix dialing? le This feature is not alicable f UK and other countries using tone dialing (default). After dialing a number, you can set tone dialing to activate equiment - such as an answering machine an automatic infmation switching system - by dialing commands in DTMF mode (DTMF = dual-tone multifrequency dialing). Press the key. The lam lights u. Enter the service code. You can now enter commands with keys 0 to 9, the star key and the ound key. DTMF mode is deactivated as soon as the connection is cleared down. The "DTMF suffix dialing" dislay may aear after you enter the number, deending on the PBX configuration. You can then roceed to enter commands as soon as you have dialed a number. 26

Calling several ersons simultaneously Calling several ersons simultaneously Consultation? Release and return? Toggle/Connect? Toggle? Release and return? Making a second call (consultation) During a call in rogress you can set u a second call, f examle, to obtain infmation. The first arty is laced on hold. Make your call to the second arty. Release the second call return to the first call: Alternating between two calls (toggling) Precondition: You have either made a second call (see above) taken a waiting call (! age 18) during a call in rogress. To switch to the waiting arty: Select and confirm (used in US). Release the resent call return to the other call: Setting u a conference call: 27

Calling several ersons simultaneously Conference? An alerting tone indicates that all three users have been interconnected to fm a conference circuit. Start conference? Conference? Return to conference? Add on to conference? Add on to conference? Return to conference? Setting u a conference (Hicom 300 E/H not used in US) With a conference circuit, you can converse with u to seven other ersons simultaneously. These can be either internal external users. Setting u an add-on conference Call the first user. Call the second user. Announce that a conference is to be set u. An alerting tone indicates that all three users have been interconnected to fm a conference circuit. If the second arty does not answer: Exanding the conference to include u to eight members Precondition: You have already set u an add-on (three-way) conference. Call the new user. Announce that a conference is being set u. The user is added to the conference. If the new user does not answer: 28

Calling several ersons simultaneously Chairing a conference Conf. 1-2-3-4 Consultation? > If you are the user who set u the conference, then you are also the conference leader. Only the conference leader can exand the conference, disconnect members from the conference hand over leadershi to another conference member. Each member of the conference is assigned a consecutive number on the dislay. The conference leader always has the number "1". Release artner? f.l Disconnecting a user from the conference Enter the consecutive number of the conference member. The number (and ossibly also the name) of the conferee is dislayed. Transfer conference? f.l t Handing over conference leadershi Enter the consecutive number of the conference member. The number (and ossibly also the name) of the member is dislayed. You have been disconnected from the conference. Relace the handset. 29

Calling several ersons simultaneously Station controlled conference (HiPath 4000) In a station controlled conference you can include u to 8 internal and external users. Users with system telehones can execute use all of the following functions. ISDN telehones and external users are assive users - they can only be included in an existing conference. You can include users and conferences from a distant system into your conference. The distant users can set u and extend their own conference. The members of this conference are included in your conference. But they cannot execute use the functions of your conference. The following functions are suted f all conference members (excet members of an included conference) with a system telehone: Setting u a conference when calling a user receiving a call making a consultation call receiving a second call. Acceting a waiting call and including the caller in the conference. Toggling between the conference and a consultation call waiting call. Holding a consultation call during a conference and adding it to the conference. Interconnecting conference members from two indeendent conferences via a distant netwk. Putting the conference on hold, if line keys are installed. Receiving overview of all conference members. Transferring the conference to a new user. The functions listed above can be carried out by all conference members at the same time. 30

Calling several ersons simultaneously Setting u a conference You can set u a conference from any of the following tyes of connection: single call consultation call waiting call Starting a conference from a single call Start conference? Conference? Conf. 1-2-3 Add on to conference? Consultation? Conference? You want to set u a conference. You receive a call. You call another user. Call the second user. Announce that a conference is to be set u. You will receive the message "1 is your osition". This question will then be dislayed. Setting u a conference from a consultation call You are connected to one user and call a second user. Call the second user. The second user answers, you announce the conference. You will receive the message "1 is your osition". Setting u a conference from a waiting call Call icku Conference? You are connected to one user and receive another call. An alerting tone is audible. The lam flashes. Press the key. You are connected to the waiting caller. The other arty is laced on hold. You will receive the message "1 is your osition". All members are interconnected in a conference circuit. 31

Calling several ersons simultaneously Exanding the conference Any member of the system conference can exand the conference by calling another user and adding this erson to the conference adding a user to the conference from a consultation call acceting a waiting call and adding the caller to the conference. Calling and adding another user Add on to conference? Conference? Return to conference? Consultation? Conference? Toggle/Connect? Toggle? Release and return? You intend to call another user and to add this erson to the conference. Call the new user. Announce the conference. The user is added to the conference. If the new user does not answer: Exanding the conference from a consultation call You wish to make a consultation call during the conference. The conference is laced on hold. Call a user. Make the consultation call. Select and confirm to add the user from the consultation call to the conference. Select and confirm (used in US). Select and confirm to release the consultation call and return to the conference. 32

Calling several ersons simultaneously Call icku Conference? Toggle/Connect? Toggle? Release and return? Consultation? Add on to conference? Transfer conference? t Acceting a waiting call and adding it to the conference If you receive a waiting call during the conference (call waiting function is activated), you can add this user to the conference. An alerting tone is audible. The lam flashes. Press the key. You are connected to the waiting caller. The conference is laced on hold. Select and confirm to add the waiting caller to the conference. Select and confirm (used in US). Select and confirm to release the waiting call and return to the conference. Transferring the conference Any member can transfer the conference to a nonmember called using the consultation exand conference functions. The new user is not yet a member of the conference. The conference cannot be transferred to a caller whose call is answered by a member using the Call Waiting function. You are taking art in a conference. The conference is laced on hold. Call a user. Call a user. Announce that you are transferring the conference. You are disconnected from the conference. Relace the handset. 33

Calling several ersons simultaneously During the conference You are taking art in a conference with 3 to 8 members and you wish to know about the other members to disconnect a member. Viewing member infmation View members? > No. member No. 1 Next conference arty? > Next conference arty? > Sto viewing? > Release arty? > Remove last arty? > Line Hold? Line The dislay shows the name and call number of the other member with lowest member number. Confirm to dislay the next member. Select and confirm to end the dislay. Select and confirm to disconnect this member from the conference. If there were only three members, the conference is now ended and the call continues as a twoarty call. Disconnecting the last member added You wish to disconnect the last member added to the conference. The last member added is disconnected. If there were only three members, the conference is now ended. Putting the conference on hold If line keys are installed (! age 91) you can ut the conference on hold and make a call on another line. Press line key. The conference will be ut on hold. The following message is dislayed: 1st line: "Conference", 2nd line: "On hold". Press the line key on which the conference is being held - you are reconnected to the conference. 34

Calling several ersons simultaneously Transferring a call Consultation? Start transfer? Start transfer? t t If the erson you are conversing with wishes to be transferred to one of your colleagues, you can transfer the call to this third arty. Extending the call with ri announcement: US: Call the other arty and infm him her that the waiting user wishes to be ut through. Relace the handset. The two users are connected to each other. Extending the call without ri announcement: Enter the number of the desired arty. Relace the handset. If a connection is not set u between the other two arties within 40 seconds, you are recalled. You are then connected to the first arty again. 35

Calling several ersons simultaneously Using the switchover button (HiPath 4000) The switchover button that must be configured by your system administrat can be used f the following functions: consultation (return to the call being held the conference being held) toggling acceting a waiting call acceting a grou call Waiting call You hear a call-waiting tone. Infmation about the call aears in the dislay. Switchover Switchover Press the flashing key to accet the waiting call. The lam is on. Toggling You are connected to two users. One user is waiting. The switchover lam is on Press the key to switch over to the other user. The first user waits. Consultation Switchover You call a second user. The second user does not answer Press the key to return to the waiting user the waiting conference. Grou call Switchover You are connected to a single user. A grou call is signalled. Infmation about the grou call aears in the dislay. Press the flashing key to accet the grou call. The first user is laced on hold. The lam is on. 36

Calling several ersons simultaneously Re-indication (HiPath 4000) During an internal external waiting call consultation, you can have infmation about the first call - call number subscriber name - shown briefly in the dislay. Your system administrat must install a key f reindication befehand. The dislay can be assigned f terminal devices with without line keys. n During a waiting call consultation. Eric Brown Return to held call? Re-indication 3724 Ana Jackson Purchasing Eric Brown Return to held call? Dislay the current subscriber. Press key. Briefly: Infmation about the waiting subscriber. The dislay f the current subscriber then reaears. Re-indication mode cannot be obtained: While you are arking a call (grou arking). During cam-on. While you are in a conference. 37

System-wide arking (HiPath 4000) System-wide arking (HiPath 4000) On the HiPath 4000, you can ark u to 10 internal and/ external calls and take them at another telehone. There are two ways of arking a call: Automatic arking Manual arking Parking is not ossible if: All ark ositions are occuied The ark osition you want is occuied The subscriber is the oerat The call is a consultation call The call is a conference call Parking a call automatically and taking it at a later date You can automatically ark a call to your telehone in a free arking osition and take it at your telehone another telehone. Parking System arking Press key (must be installed). The first free arking osition number is seized and indicated in the dislay. The call is arked. Also, you can initially lace the call "on hold" by confirming "consultation" and then arking the call. t Relace the handset. Taking a arked call System arking d... m Press key. Enter the arking osition number of the arked call and continue the call. 38

System-wide arking (HiPath 4000) Parking a call manually and then taking it at a later date You can manually ark a call to your telehone at a free arking osition and take it at your telehone another telehone at a later date. This function can also be used with telehones that do not have a dislay. Parking via the keyad Consultation? Enter the system code f system arking (if you have any roblems ask your system administrat). d... m Enter and note a arking osition number (0 to 9). The call has been arked. t Relace the handset. Enter the code! Parking via a reerty key The system code f "system arking" + a arking number only the system code f "system arking" is rogrammed on a reerty key (! age 58). Consultation? Press rogrammed reerty key. Press rogrammed reerty key. d... m Enter and note a arking osition number (0 to 9). The call has been arked. t Relace the handset. 39

System-wide arking (HiPath 4000) System arking Parking via "system arking" (only telehones without a dislay) Press key (must be installed). d... m Enter and note a arking osition number (0 to 9). The call has been arked. t Relace the handset. Taking a arked call Via the keyad Enter the code! n d... m Lift the handset use the seakerhone function. Enter the system code f "system arking" (if you have any roblems ask your system administrat). Enter the arking osition number (0 to 9) you have noted and continue the call. Via the reerty key n Lift the handset use the seakerhone function. Press the reerty key rogrammed with the system code + arking osition number and continue call. d... m Press the reerty key rogrammed with the system code. Enter the arking osition number (0 to 9) you have noted and continue call. Via "system arking" (only f telehones with no dislay) System arking n d... m Lift the handset. Press key (must be installed). Enter the arking osition number (0 to 9) you have noted and continue call. 40

System-wide arking (HiPath 4000) Parking is not ossible Return to held call? Return to held call? t t If all the arking ositions the selected arking osition are occuied, there is some other reason why arking is not ossible, an acoustic warning and a visual warning are outut. Automatic arking If all the arking ositions are occuied, a dislay message indicating that all the arking ositions are occuied is outut, as is a continuous tone. Confirm and continue the call. Relace the handset. The held call is recalled. Manual arking If the arking osition you want is occuied, a dislay message and the busy tone are outut. Confirm and continue the call. Relace the handset. The held call is recalled. 41

Using saved numbers to make calls Using saved numbers to make calls Using a call list (missed calls) If you are unable to take an external and/ an internal call, this call request is saved in a call log. Your telehone can also be configured so that answered calls are entered in this call log. Your telehone saves the last 6 outgoing and the last 12 incoming calls in chronological der. Each call is assigned a time stam. The dislay begins with the most recent (unanswered) entry in the log. If several calls are received from the same user, a new entry is not made f each call; instead, the time stam is udated f this caller. Viewing the call log Precondition: Your system administrat has configured a call log f your telehone. rogram/service ele elf Press the key. The lam lights u. Enter the service code f incoming calls. Enter the service code f outgoing calls. Destinations? Call log? Incoming calls? Outgoing calls? 42

Using saved numbers to make calls 32456 Hardy G. Busy 25.10. 15.30 > The first call in the call log is dislayed: User Date and time of the entry and reason f the entry. The dislay begins with the most recent (unanswered) call. If the arty has called me than once, the number of times this arty called is dislayed. Dislaying further calls from the list: Next call? Ending call log viewing: rogram/service Press the key. The lam goes out. Dialing a number from the call log Outut? Precondition: You view the call log; the desired call is dislayed. The user is called. Deleting an entry from the call log Delete? Precondition: You view the call log; the desired call is dislayed. Saved number redial Saved no. redial If your telehone is configured f this tye of redialing, you can save a number and then dial it later (! age 57). You can redial the number at the ush of a button. Press the key. n The other arty answers: Lift the handset. With the handset on-hook: seakerhone. 43

Using saved numbers to make calls Last number redial Last no. redial Enter the code! If your telehone is configured f this tye of redialing, each number dialed is saved f ossible redialing. Press the key. Enter your individual code f Last Number Redial (if necessary, ask your system administrat). n The other arty answers: Lift the handset. With the handset on-hook: seakerhone. Dialing with reerty keys Precondition: You have saved a number on a reerty dialing key (! age 56). Press the key with the saved number. If the number is on the second level, ress the shift key befehand. n The other arty answers: Lift the handset. With the handset on-hook: seakerhone. 44

Using saved numbers to make calls rogram/service Use seed dialing? g and d.m Dialing with individual seed dialing numbers Precondition: You have saved individual seed dialing numbers (! age 58). Press the key. The lam lights u. Enter the service code. Enter the seed dialing number. This can be also "00 to 19" "00 to 29" f 20 30 individual seed numbers. These are referred to as individual seed indexes. n The other arty answers: Lift the handset. With the handset on-hook: seakerhone. Dialing with system seed dialing numbers You will be sulied with a coy of the system (central) seed dialing directy by your system administrat (f examle) you will find it in the inhouse telehone directy on your PC. After selecting a seed dialing number, which is the saved system refix of another telecommunications system, you can immediately suffix-dial the station number you require. 45

Making roject calls Making roject calls PIN / COS? PIN 1? rogram/service rogram/service External calls can be assigned to secific rojects. Precondition: Project numbers (from 1 to 5) have been configured f secific rojects and you have a code f the roject in question. Setting u a roject call Press the key. The lam lights u. Enter a service code between 61 (f roject number 1) and 65 (f roject number 5). Enter the PIN. Press the key. The lam lights u. /ossibly Select and confirm PIN2 - PIN5. and Enter the external number. Make your call in the usual way (! age 24). Project call mode is subject to a time limit. It is deactivated automatically if you do not use your telehone over a 5-minute eriod (f examle). 46

Making roject calls Call duration dislay (cost dislay) The call duration dislay is configured by your System Administrat. The dislay shows either the duration of the call the cost of the call. The dislay can be switched off. The call duration is shown in the first line dislay on the right with fmat HH:MM:SS. The dislay aears ten seconds after the call has begun. The cost dislay feature must be alied f from the netwk oerat and configured by your System Administrat. 47

If you do not get through... If you do not get through... Callback? Callback? Using the callback function If the telehone that you have called is busy there is no answer, you can request a callback. This also alies to external calls via ISDN switching centers. This saves you having to dial the number reeatedly. You are then called back as soon as the other arty terminates his her call as soon as the other arty makes and comletes a call as soon as the other arty checks his her mailbox and resonds to your callback request (! age 19). Sting a callback request Precondition: The internal called arty is busy there is no answer. Select and confirm (if the other arty has rogrammed call fwarding, you will be called back from the call fwarding destination). Answering a callback request Seaker n Precondition: A callback request has been saved. The telehone rings. The Cancel Callback message infms you that this is a callback. Lift the handset. You hear ringing tone. Press the key. The lam lights u. You hear ringing tone. You are in seakerhone mode. Rejecting a callback request Cancel callback? The telehone rings. The Cancel Callback message infms you that this is a callback. Let the telehone ring four times; do not answer the call. 48

If you do not get through... Checking/cancelling saved callback requests Dislay callback? Next callback? Precondition: You have saved callback requests. The oldest entry is dislayed first. Select and confirm to view further entries. Canceling an entry that is dislayed: Delete? Ending: rogram/service Press the key. The lam goes out. Caming on a colleague s call Cam-on? Precondition: The internal arty whom you have called is busy. You need to contact this erson urgently. Select, confirm and wait briefly. Your colleague hears the call waiting tone. The call icku key flashes on his her telehone. If his her telehone has a dislay, your name and/ number is indicated. To cam on, you must have the aroriate class of service. Cam-on is not ossible if the called arty is rotected by the cam-on security function. 49

If you do not get through... Override? Overriding a colleague s call (intrude) Precondition: The station user whom you have called is busy. You need to contact this colleague urgently. Both the colleague and the other arty hear an alerting tone. You can seak immediately. To override, you must have the aroriate class of service. Override is not ossible if the called arty is rotected by the Privacy function. 50

Telehone settings Telehone settings Ringer volume? Ringer itch? u v u v u v u v Adjusting the ringer volume Press one of the keys when the telehone is idle. To increase/decrease the volume: kee ressing the keys until the desired volume level has been reached. Save. Adjusting the ringer itch Press one of the keys when the telehone is idle. Changing the itch: kee ressing the keys until the desired itch has been reached. Save. 51

Telehone settings Adating the seakerhone function to the acoustics of your room Hands-free mode? Seakerhone mode? u v u v This otion is not available f the otipoint 500 economy/basic. To imrove the clarity of voice transmission during seakerhone conversations, you can adat the microhone sensitivity of your telehone to suit the acoustics of your room ("nmal room"/"reverberating room"/ "soundroofed room"). Press one of the keys when the telehone is idle. Select and confirm (used in US). Select the tye of room (acoustics). Kee ressing the keys until the required setting is dislayed. Save. Warning tone? u v u v Setting the volume of the alerting tone You hear the alerting tone, f examle, when you receive a second call during a call in rogress when a call has not been taken by any member of your icku grou. Press one of the keys when the telehone is idle. To increase/decrease the volume: kee ressing the keys until the required volume level has been reached. Save. 52

Telehone settings Backlit Dislay This function is only available with the otipoint 500 advance. When using the otipoint 500 advance, f examle, when entering a number, the dislay s backlight automatically turns on. The backlight turns off a few seconds after you have finished activity. Adjusting the dislay contrast (only HiPath 4000) Dislay contrast? > u v u v The dislay has four contrast levels that you can set accding to your light conditions. Press one of the keys while the hone is idle. Change the dislay contrast. Press the key reeatedly until the desired level is obtained Save. Adjusting the angle of the dislay By swivelling the dislay unit, you can adjust it so that you can read the dislays clearly from your nmal sitting osition. 53

Telehone settings Locking your telehone You can revent unauthized ersons from using your telehone (and the telehone directy) during your absence. Precondition: You have been assigned a ersonal identification number (PIN) by your system administrat. PIN / COS? Change COS? rogram/service jk and Preventing unauthized dialing: Press the key. The lam lights u. Enter the service code. Chi card reader: Insert chi card In the case of otipoint 500 advance, otipoint 500 basic, otipoint 500 standard and otipoint 500 standard SL (only US) with chi card reader: Insert the chi card. All lams light u briefly. Inut is followed by the dislay: "Executed". Remove the chi card again. When the telehone is disabled in this way, a secial dial tone is audible when the handset is lifted. Internally (within HiPath 4000), dialing is ossible in the usual way. 54

Telehone settings rogram/service PIN / COS? Change COS? Language jk and Enabling the telehone again: Press the key. The lam lights u. Enter the service code. Enter the PIN (code number). Inut is followed by the dislay: "Executed". Selecting the language f user romts (dislays) Your HiPath 4000 Hicom 300 E/H (not used in US) system can be configured f u to five different languages. The first language rogrammed is the default. If your telehone has a language key, you can rogram a different language. The eriod of time f which the other language remains active deends on the language otion that has been configured. There are two ossibilities: Static language otion The language remains rogrammed until you select a different language. Temary language otion The language remains rogrammed until the end of the next call, after which the system reverts to the default language. Selecting a language: Press the key. The language selected aears on the dislay f five seconds and is then set. Kee ressing the key if you wish to select a different language. This user guide can be dered in other languages (not used in US)! age 114. 55

Sting numbers, system functions and timed reminders Sting numbers, system functions and timed reminders You can save a frequently required number a frequently used function on any key that has not been rerogrammed by your system administrat. The keys on the otipoint key module add-on unit can be assigned on two levels. Befe sting, you can check the key assignment (! age 62). rogram/service New entry? Enter new number Save? Dial again? Sting a reerty dialing number on a key Press the key. The lam lights u. Press the rogrammable key (with aroriate feature). To use the second level on the otipoint 500 key module, ress the shift key first. The current key assignment configuration is dislayed. Enter the number. F external numbers, enter the access and then the telehone number. If you made a mistake during inut: Enter the number again. You should label keys after you have assigned a function to them (! age 114). 56

Sting numbers, system functions and timed reminders Sting a number f redialing Saved no. redial Seaker rogram/service Saved no. redial New entry? Save? t Precondition: Your telehone is rogrammed f "Saved number redial" not "Last number redial". Sting a caller s number a number that has been dialed You are still on the hone with someone you have called someone has called you and whose number aeared on your dislay. Press the key. "Saved" is dislayed. Press the key. The lam goes out. Relace the handset. Sting any number Precondition: Your telehone is in the idle state you are conducting a call and the other arty infms you of a number that you would like to save. Press the key. Press the key. Enter the number. You can dial the saved telehone number at the ush of a button (! age 43). 57

Sting numbers, system functions and timed reminders Saving individual seed dialing numbers You can save a number on each of digit keys 0 to 9 and then dial these numbers at the ush of a button (! age 45). This can be also "00 to 19" "00 to 29" f 20 30 individual seed numbers. These are referred to as individual seed indexes. rogram/service Destinations? Seed dialing? Seed dialing features? New entry? Save? Press the key. The lam lights u. Select and confirm (used in US). Enter a secific seed dialing number (0 to 9 00 to 19 00 to 29). If this digit has already been assigned a telehone number, this number is shown on the dislay. Enter the number. F external numbers, enter the access and then the telehone number. rogram/service Key function? and Change? New function: Save? h Saving a function on a key Press the key. The lam lights u. Enter the service code. Press the rogrammable function key. Keyset-configuration is dislayed. Select and confirm one of the system functions romted. 58

Sting numbers, system functions and timed reminders Keys that have been rerogrammed by your system administrat cannot be changed. Then "Return?" is shown. You can now activate the function directly by ressing the key. F functions, such as call waiting, that can be alternately activated/deactivated, you activate the function when you ress the key and subsequently deactivate it when you ress the key again. The key s lam is lit when the function is active. Creating timed reminders rogram/service Reminder? New reminder? Save? k and You can rogram a timed reminder on your telehone to remind yourself of an imtant meeting aointment, f examle (! age 20). You must save the exact time at which you wish to receive the reminder. Reminders can be set f the next 24-hour eriod. Press the key. The lam lights u. Enter the service code. The dislay indicates whether not a timed reminder has already been rogrammed. First timed reminder: Further timed reminder: Enter the time with either 3 4 digits as aroriate, f examle, 845 f 8.45 hours 1500 f 15.00 hours. Reminder? rogram/service Next reminder? k Cancelling a saved reminder: Press the key. The lam lights u. Enter the service code. A saved timed reminder is dislayed. Confirm (if you have saved several timed reminders). 59

Sting numbers, system functions and timed reminders and Delete? rogram/service Press the key. The lam goes out. 60

Checking the telehone Checking the telehone Phone test? rogram/service rogram/service m and Checking its functionality You can test the functionality of your telehone. This includes the following checks: Are all the key lams oerating roerly? Is the dislay oerating roerly? Do all the keys function? Are there any roblems with the seaker, handset, ringing tone volume, ringing tone itch, alerting tone seakerhone function? (The seakerhone function is not available with the otipoint 500 economy/ basic). Otherwise, if necessary, f servicing: the terminal ID (identity) of the telehone the software version of the otipoint 500 telehone the ower level of the line. Precondition: The telehone is in the idle state. Press the key. The lam lights u. Enter the service code. Select and confirm the required test function. Follow the user romts on the dislay. Press the key. The lam goes out. The test is ended. 61

Checking the telehone rogram/service Key function? and Return? rogram/service h Checking the assignment of functions to keys You can check which functions have been re-assigned to secific keys on your telehone. You can also check what you have saved on individual keys yourself. The following tyes of key assignment are ossible: Reerty dialing (! age 56) Direct station selection (! age 106 and! age 108) Function (! age 58) Precondition: The telehone is in the idle state. Press the key. The lam lights u. Enter the service code. Press the required key. The key assignment is dislayed. Confirm and then ress another key to check the function assigned to it. Press the key. The lam goes out. 62

Fwarding calls Fwarding calls rogram/service Destinations? Fixed call fw.? New entry? Save? rogram/service Destinations? Fixed call fw.? ef and ef Using call fwarding (Hicom 300 E/H not used in US) Using fixed call fwarding Fixed call fwarding can be activated in a matter of seconds. It is advisable to use this tye of call fwarding in der to reroute calls to a mailbox to a ermanent deuty during your absence, f examle. Sting/changing a destination Press the key. The lam lights u. Enter the service code. If a destination has been sted f fixed call fwarding, the number is dislayed. Enter the number of the destination. If you enter a number belonging to a netwked Hicom system, you must conclude inut with r. Call fwarding is activated immediately. Cancelling a destination Press the key. The lam lights u. Enter the service code. If a destination has been sted f fixed call fwarding, the number is dislayed. 63

Fwarding calls Delete? Deactivating call fwarding Call fwarding Call fwarding off? With the "call fwarding" key: Press the key. The lam goes out. Via the Service Menu: Select and confirm when the telehone is in the idle state. Activating call fwarding Call fwarding Fixed call fw. on? With the "call fwarding" key: Press the key. The lam lights u. Via the Service Menu: Select and confirm when the telehone is in the idle state. Variable call fw.? Fwarding calls automatically A call is diverted to the fixed call fwarding destination even if you have not activated fixed call fwarding (and rovided that your system is configured f this facility). Deending on how "fwarding ring no answer" (transfer of ringing) has been rogrammed, calls are rerouted automatically if, f examle, they are not answered after several rings they arrive when you are already engaged in a call. Using variable call fwarding Each time you activate variable call fwarding, you secify the destination number to which calls are to be diverted. You will find variable call fwarding articularly useful if you have to divert calls to frequently changing destinations. Sting a destination/activating call fwarding Enter the number of the destination. 64

Fwarding calls If you enter a number belonging to a netwked Hicom system, you must conclude number inut with r. Save? Call fwarding is activated immediately. Sting a destination f fax calls/ activating call fwarding rogram/service Destinations? Variable call fw.? Save? e and qhg Press the key. The lam lights u. Enter the service code. Enter in turn: code, own number, wanted destination number. Call fwarding is activated. Deactivating call fwarding Call fwarding off? Select and confirm when the telehone is in the idle state. The variable call fwarding destination is also cancelled. 65

Fwarding calls Using call fwarding (HiPath 4000) You can rogram two tyes of call fwarding: Station fixed fwarding 1, and station variable fwarding With station fixed fwarding you can rogram a fwarding destination that will remain valid until you change delete it. This fwarding function can be switched on and off. With station variable fwarding you can choose between 6 different tyes of fwarding: Station variable unconditional/all fwarding fwarding f internal calls only fwarding f external calls only fwarding f both internal and external calls Fwarding f busy (int/ext) Fwarding after no answer (int/ext) Fwarding f busy and ring no answer Call fwarding is activated when a fwarding destination is rogrammed. When the station variable fwarding function is switched off, the fwarding destination is automatically deleted When fwarding is activated you can see the following dislay in the idle menu: Fwarding tye Dislay message Station fixed fwarding Fwarding to e.g. 222 Station variable fwarding Klaus Meier (own number) Fwarding f internal/external calls only Fwarding f busy Fwarding after time Fwarding f busyand ring no answer Station fixed fwarding Fwarding f internal/external On Fwarding on busy On Fwarding on timeout On Fwarding on busy timeout On Fixed fwarding On See! age 74! age 75 to find out how to activate/de-activate call fwarding via codes an installed fwarding key. 1. Station fixed fwarding is otional 66

Fwarding calls Station fixed fwarding If you have rogrammed a fwarding destination f station fixed fwarding, you can activate and deactivate the fwarding facility either in the rogram/service menu with a fwarding key configured by your system administrat. The rogrammed fwarding destination remains valid until you change delete it. Programming/changing a fwarding destination rogram/service Destinations? Call fwarding? Next fwarding tye? > Next fwarding tye? > Enter destination: > Save? Press the key. The lam lights u. Dislay shows "Station variable fwarding". Dislay shows "Station fixed fwarding". If fwarding has been rogrammed the destination is dislayed Start "Station fixed fwarding". Enter the number of the fwarding destination. Any destination reviously saved will be overwritten. Confirm when the comlete number has been entered. Activating/deactivating station fixed fwarding rogram/service Destinations? Call fwarding? Next fwarding tye? > 22805 Eric Brown > Activate? Fixed fwarding on You can only activate station fixed fwarding if a destination number has been rogrammed. Press the key. The lam lights u. Dislay shows "Station variable fwarding". Dislay shows "Station fixed fwarding". If fwarding has been rogrammed the destination is dislayed, whether fwarding is switched on off. Start "Station fixed fwarding". Station fixed fwarding is activated. Outut in first line. The following dislay message aears in the idle menu: Fward to f examle, 2223 Klaus Meier (own number) 67

Fwarding calls Deactivate? Fixed fwarding off Station fixed fwarding is deactivated Outut on first line dislay. If station variable fwarding was reviously rogrammed and activated, it is deactivated and the fwarding destination is deleted. Deactivating station fixed fwarding in the idle menu Call fwarding off? You can also deactivate station fixed fwarding in the idle menu. Station fixed fwarding is deactivated. The destination number is retained Activating and deactivating with call fwarding key Call fwarding Call fwarding Activating Press the key. The lam lights u. Deactivating Press the key. The lam goes out. Deleting the destination f station fixed fwarding rogram/service Destinations? Call fwarding? Next fwarding tye? > 22805 Eric Brown > Delete? You can delete the destination f station fixed fwarding. Press the key. The lam lights u. Dislay shows "Station variable fwarding". Dislay shows "Station fixed fwarding" and the fwarding destination. Dislay "fixed fwarding target". The fwarding destination is deleted. If station fixed fwarding was activated it is now switched off. If a fwarding key has been configured it is deactivated. 68

Fwarding calls rogram/service Destinations? Call fwarding? FWD-ALL-BOTH off Next fwarding tye? > Fixed fwarding off Next fwarding tye? > Fixed fwarding off 22805 Eric Brown > Station variable fwarding With station variable fwarding you can choose between 6 different tyes of call fwarding: Station variable unconditional/all fwarding fwarding f internal calls only fwarding f external calls only fwarding f both internal and external calls Fwarding f busy (int/ext) Fwarding after no answer (int/ext) Fwarding f busy and ring no answer The fwarding tyes are mutually exclusive excet f fwarding f internal and fwarding f external. You can rogram a fwarding destination f both of the two excetions and thus activate them both. Examle: You had activated station variable fwarding. You now rogram and thus activate fwarding after timeout. Station variable fwarding is automatically deactivated and its fwarding destination is deleted. Selection of a station variable fwarding tye Select the items Destinations and Fwarding in the Service Menu. Press the key. The lam lights u. "Station variable fwarding" will be offered first. Outut on first line dislay. Outut on second line dislay. Confirm to select the next fwarding tye. Outut on first line dislay. Outut on second line dislay. if you have already rogrammed a station fixed fwarding destination Outut on first line dislay. Outut on second line dislay. Confirm to select the next station variable fwarding tye 69

Fwarding calls FWD-ALL-INT off Next fwarding tye? > FWD-ALL-EXT off Next fwarding tye? > FWD-ALL-INT off Enter destination: > rogram/service Destinations? Call fwarding? Next fwarding tye? > Next fwarding tye? > Next fwarding tye? > Enter destination: > Save? Outut on first line dislay. Outut on second line dislay. To select the next station variable fwarding tye. Outut on first line dislay. Outut on second line dislay. To edit the current station variable fwarding tye. Outut on first line dislay. Outut on second line dislay. Programming/changing the fwarding destination Press the key. The lam lights u. Dislay shows "Station variable fwarding". Dislay shows "Station fixed fwarding". Dislay shows "Fwarding f internal". Oen a fwarding tye, f examle, "Fwarding f internal". Enter the number of the fwarding destination. Any destination reviously saved will be overwritten Confirm when the comlete number has been entered. To select a different fwarding tye, roceed as described on! age 69. If station variable fwarding was reviously rogrammed and activated, it is deactivated and the fwarding destination is deleted (f excetion, see! age 69). Station fixed fwarding is deactivated. Deleting a fwarding destination A station variable fwarding destination is automatically deleted when the fwarding tye is switched off. Activating station variable fwarding Station variable fwarding is automatically activated when the fwarding destination is rogrammed. 70

Fwarding calls Var. call fw. on? Save? rogram/service Destinations? Call fwarding? Next fwarding tye? > Next fwarding tye? > Next fwarding tye? > Deactivate? FWD-ALL-INT off Unconditional variable rogramming can also be activated in the idle menu. Select and confirm while the hone is idle. Enter the number of the destination. If you enter a cross-system number, you must ress r after entering the number. This also activates the fwarding facility. Deactivating station variable fwarding You can deactivate all station variable fwarding tyes in the Service Menu. Press the key. The lam lights u. Dislay shows "station variable fwarding". Dislay shows "Station fixed fwarding". Dislay shows "Fwarding f internal". Oen a fwarding tye, f examle, "Fwarding f internal". Station variable fwarding is deactivated and the fwarding destination is deleted. Outut on first line, f examle, f "Fwarding f internal". To select another station variable fwarding tye, roceed as described on! age 69. 71

Fwarding calls Checking fwarding To check u on the status of the fwarding tyes, roceed as described on! age 69. The status "ON" "OFF" is shown in the first line. The fwarding destination is shown in the second line dislay if this station variable fwarding tye is activated. Deactivating station variable fwarding in the idle menu Call fwarding off? You can also deactivate the following station variable fwarding tyes in the idle menu: Station variable fwarding Fwarding f internal and f external Select and confirm while the hone is idle. Fwarding is deactivated and the fwarding destination is deleted. rogram/service Feature settings? Call fwarding? Activate? Deactivate? Activating and deactivating fwarding using features settings If a fwarding destination has been rogrammed f station fixed fwarding, you can use features settings to activate and deactivate the fwarding facility. If station variable fwarding is activated, it can only be deactivated with the switch. Press the key. The lam lights u. This deletes any destination number rogrammed f station variable fwarding. 72

Fwarding calls System call fwarding Fwarding of internal external calls can be routed indeendently to unique destinations f each fward tye: unconditionally all calls when the line is busy when the call is not answered do not disturb Unconditional call fwarding should only be used if the line is f outgoing calls only (f examle, on an elevat). If you have set u station fixed station variable call fwarding, and if the manually rogrammed fwarding destinations are not obtainable (f examle, because they are busy), then calls are automatically fwarded to the system fwarding destinations. 73

Fwarding calls Call fwarding via code numbers The following call-fwarding modes can be set u via codes: Call-fwarding mode Code (examle) Programming and activating fixed call-fwarding *51 Activating fixed call-fwarding *41 Clearing (and de-activating) fixed call-fwarding #51 De-activating fixed call-fwarding #41 Programming and activating unconditional, *42 variable call-fwarding Programming and activating variable callfwarding f internal calls *44 Programming and activating variable callfwarding f external calls *43 Programming and activating variable callfwarding on busy *45 Programming and activating timed, variable *46 call-fwarding Programming and activating variable callfwarding (on busy/timed) *47 De-activating variable and fixed call-fwarding #41 De-activating variable call-fwarding f internal calls #44 De-activating variable call-fwarding f external calls #43 Activating system call-fwarding *90 De-activating system call-fwarding #90 See! age 66 f the dislay messages that occur when call-fwarding is activated/de-activated. 74

Fwarding calls Enter the code! n r t Programming and activating call-fwarding Lift the handset. Enter a code number, say *51, (ask your system administrat). You will hear the dialing tone. Enter the number of the destination. Enter the terminating character. You should hear a confirmation tone, call fwarding has then been activated. Relace the handset. Enter the code! Enter the code! Call fwarding n t n t n r t Activating fixed call-fwarding Lift the handset. Enter a code number, say *41, (ask your system administrat). Relace the handset. Deactivate call-fwarding Lift the handset. Enter a code number, say #41, (ask your system administrat). Relace the handset. Call-fwarding via call-fwarding key Call-fwarding keys f all call-fwarding modes (see Table! age 74) can also be installed by your system administrat. When rogramming the call-fwarding destination, enter the destination call number too. Programming and activating call-fwarding Lift the handset. Press the call-fwarding key. The lam comes on. Enter the destination call number. Enter the terminating character. You should hear a confirmation tone - call-fwarding has then been activated. Relace the handset. 75

Fwarding calls Call fwarding Call fwarding n t Activating fixed call-fwarding Lift the handset. Press the fixed call-fwarding key. The lam comes on. Relace the handset. De-activating call-fwarding Press key. Lam goes out. Delayed call-fwarding (HiPath 4000) Installed f the whole system by your system administrat. Requirements: Waiting call must be installed (! age 18). If you have activated "call-fwarding on busy / timed" "timed call-fwarding" on your telehone (! age 69), you will automatically obtain a cam-on busy tone if there is a waiting call and infmation about the calling arty is shown in the dislay. This gives you the o.tunity to take the call befe it is fwarded (say you are waiting f an urgent call). A calling arty hears the ringing tone and is only fwarded to another telehone when the time that has been set elases. 76

Fwarding calls Fwarding calls f a different terminal rogram/service Destinations? Fward station no.? Fwarding station No.? Variable call fw.? Finished? Comleted? Finished? Comleted? Save? You can save, activate, check and deactivate call fwarding f another telehone, fax machine PC from your own telehone. To do so, you need to know the PIN f this terminal you must have the "Call fwarding f remote terminal" class of service. Your system administrat can hel you in both cases. Sting a destination f another telehone/activating call fwarding Press the key. The lam lights u. Select and confirm (used in US). Enter the number of the other telehone. Confirm (used in US). Enter the PIN (only if your own station does not have the "Call fwarding f remote terminal" class of service). Confirm (used in US). Enter the number of the destination. Call fwarding is activated immediately. 77

Fwarding calls rogram/service Destinations? Fward station no.? Fward other? Finished? Finished? Save? Sting a destination f fax, PC busy/ activating call fwarding Press the key. The lam lights u. Enter the code f the tye of call fwarding required. The codes are defined by your system administrat. You can enter your call fwarding codes in the following table: examle Call fwarding f fax: *43 Call fwarding f PC: *42 Call fwarding f busy: *49 Enter the number of the other terminal. Enter the PIN (only if your own station does not have the "Call fwarding f remote terminal" class of service). Enter the number of the destination. Call fwarding is activated. 78

Fwarding calls rogram/service Feature settings? Fward station no.? Variable call fw.? Finished? Comleted? Checking/deactivating call fwarding f another telehone Press the key. The lam lights u. Enter the number of the other telehone. Confirm (US). Finished? Comleted? Deactivate? Interrogate? Dislay? Enter the PIN (only if your own station does not have the "Call fwarding f remote terminal" class of service). Confirm (used in US). To deactivate: To check: Select and confirm (used in US). Examle of dislay: 3428----------------------->8968 This means: calls f station 3428 are redirected to station 8968. 79

Fwarding calls rogram/service Feature settings? Fward station no.? Fward other? Finished? Finished? Deactivate? Dislay? Checking/deactivating call fwarding f fax, PC busy Press the key. The lam lights u. Enter the code f the tye of call fwarding required. The codes are defined by your system administrat. You can enter your call fwarding codes in the following table: examle Interrogating fwarding f fax: Interrogating fwarding f PC: Interrogating fwarding f busy: Deactivating fwarding f fax: #43 Deactivating fwarding f PC: #42 Deactivating fwarding f busy: #49 Enter the number of the other terminal. Enter the PIN (only if your own station does not have the "Call fwarding f remote terminal" class of service). To deactivate: To check: (Examle of dislay! age 79). Changing call fwarding f another terminal The rocedure is exactly the same as f Save/Activate: f another telehone (! age 77), f fax, PC busy: (! age 78). 80

Using a different telehone in the same way as your own Using a different telehone in the same way as your own PIN / COS? rogram/service je You can log on to another telehone belonging to the HiPath 4000 Hicom 300 E/H system (not used in US) via a ersonal identification number (PIN) (also telehones of netwked HiPath 4000 Hicom 300 E/H (not used in US) systems, f examle, at other branches of your comany). At the other telehone you can* then: make calls and assign the charges to cost centers make calls and assign the charges to secific rojects retrieve messages from your mailbox use your individual seed dialing numbers and also a number that has been saved at your own telehone f redialing use reerty dialing keys, rovided that they are configured in the same ositions as your own telehone enter timed reminders Using an internal PIN, you can have your calls diverted to a telehone in the office deartment where you will be f a temary eriod (call fwarding - follow me). Logging on to a different telehone Identifying yourself with PIN and dialing Precondition: You have been assigned a PIN by your system administrat. You require an internal PIN f calls within your own HiPath 4000 Hicom 300 E/H (not used in US) system, while f calls involving other HiPath 4000 Hicom 300 E/H (not used in US) systems in the integrated netwk you require a netwkwide PIN. Press the key. The lam lights u. Enter the service code (61 f PIN 1, 62 f PIN 2, etc.). 81

Using a different telehone in the same way as your own PIN 1? If you have several PINs and wish to use another one, select the other PIN. With the dislay "Enter station no." "Enter ID", you are requested to enter the PIN. Enter the code! r r Entering the PIN f your own HiPath 4000 Hicom 300 E/H (not used in US) system: Enter internal PIN. Entering the PIN f another HiPath 4000 Hicom 300 E/H (not used in US) system area within the integrated netwk: Enter the 2-digit node code f your own HiPath 4000 Hicom 300 E/H (not used in US) system (ask your system administrat). Enter your own number and ress the ound key. Enter the netwk-wide PIN and ress the ound key. Seaker Variable call fw.? Save? Dialing after (successful) identification: You hear a dial tone. The following aears on the dislay: "lease dial". Press the key. The lam goes out. Enter a number immediately. Call fwarding follow me after successful identification Call fwarding has been activated. 82

Using a different telehone in the same way as your own Chi card reader: Enter the code! Insert chi card r Identification with the chi card Precondition: You have been assigned a chi card by your system administrat f logon at other telehones. The otipoint 500 at which you wish to log on must be equied with a chi card reader (otipoint 500 signature module). Within your own HiPath 4000 Hicom 300 E/H (not used in US) system: Insert the chi card. All lams light u briefly. "ID card" and the number of the home station are indicated on the dislay. At another HiPath 4000 Hicom 300 E/H (not used in US) system in the integrated netwk: Insert the chi card. Enter the node code f your own HiPath 4000 Hicom 300 E/H (not used in US) system (check with your system administrat). Enter your own number and ress the ound key. Deactivating identification at the other telehone If you logged on with a PIN: PIN / COS? rogram/service Deactivate PIN? Chi card reader: jj Press the key. The lam lights u. Enter the service code. Identification is deactivated automatically if the other telehone is not used f several minutes. If you logged on with a chi card: Remove chi card Remove the chi card when the telehone is in the idle state. 83

Relocating with the telehone Relocating with the telehone Enter the code! Check with your system administrat whether this is ossible with your telehone system. After consulting with your system administrat, you can log off your telehone from its resent station line and then log it on at the new station line. Note that the settings on your telehone (rogrammed keys) are not affected by the move. Disconnecting the telehone from its resent station line Enter the code f logging off. If you are not sure of the code, check with your system administrat. Enter PIN. Remove the telehone line cd from the jack. Reconnecting the telehone at the new station line Enter the code! Insert the telehone line cd in the jack. Enter the code f logging on. If you are not sure of the code, ask with your system administrat. Enter PIN. If you relocate with both a first and a second telehone (f examle, executive/secretary configuration), you must first log off from the second telehone, then the first telehone. At the new location, you log on the first telehone first, then the second telehone (Not alicable in the US). 84

Using HiPath 4000 as an intercommunication system Using HiPath 4000 as an intercommunication system You can voice call an internal HiPath 4000 user via the loudseaker in his her telehone to set u a connection. You can also initiate voice calling from consultation. The following functions are available: System-wide voice calling to a variable destination to a fixed destination Voice calling in a grou to a variable destination to a fixed destination Two-way voice calling within a grou to a variable destination to a fixed destination Announcement to all members of a line grou You can abt voice calling the announcement by relacing the handset ressing the line key by icking u the call on hold during consultation. F all functions ensure that the voice calling rotection f the telehones in question has been de-activat! age 21. As far as telehones with no dislay, e. g. otipoint 500 entry, are concerned, the voice call rotection is de-activated via a key that has been installed. If a user is voice called and his her voice-call rotection has been activated, voice calling is igned and a nmal call is ut through instead 85

Using HiPath 4000 as an intercommunication system System-wide voice calling From your telehone, you can voice call any internal user whose telehone rovides the seakerhone function has a loudseaker. Voice calling to a variable destination A destination subscriber is voice called via his internal call number. n Lift the handset. with the handset cradled: Hands-free talking (you cannot use this function with otipoint 500 economy/basic). Enter the code! Enter the system code f "voice calling" and the user's internal call number Press the "voice calling" key (must be installed) and enter the user's internal call number. A connection is immediately made to the destination loudseaker if there is no busy condition the handset is cradled and voice-calling rotection has not been activated The calling arty receives a confirmation tone when the connection has been set u and he she can commence talking. The called arty can accet the voice call by lifting the handset. If the called arty resses the loudseaker key the line key (if installed), the connection is abted.. The number of voice calls that can be imlemented is the same as the ossible number of nmal connections. 86

Using HiPath 4000 as an intercommunication system Voice calling to a fixed destination The system code-number f "voice calling" + the destination call number is rogrammed onto a reerty key (! age 58). Press the rogrammed reerty key. A connection to the destination loudseaker is immediately set u. The other functions are the same as those f Voice calling to a variable destination on age 86. Voice calling in a grou A nmal connection within a grou team (f team call = seed-calling number f team members 0 to 9 00 to 99) can also be set u via Voice calling. To do this, voice calling is initiated from a grou telehone. The "voice calling in the grou" function is line-indeendent - anyone can voice call anyone else. Enter the code! n and Voice calling to a variable destination Lift the handset. With the handset cradled: Handsfree talking (you cannot use this function with otipoint 500 economy/basic). Enter the system code-number f "voice calling in the grou" and the seed calling code f the grou member in question. Press the key f "voice calling in the grou" (must be installed) the seed calling code f the grou member in question. 87

Using HiPath 4000 as an intercommunication system A connection to the destination loudseaker is set u immediately, if there is no busy condition the handset is cradled and voice-calling rotection has not been activated The called arty accets the voice call by lifting the handset. If the called arty resses the loudseaker key the line key (if installed), the connection is abted. Voice calling to a fixed destination (using reerty key) The system code-number f "voice calling in the grou" + the seed-calling code f the grou member in question is sted on the reerty key (! age 58). Press the rogrammed reerty key. A connection is immediately set u to the destination loudseaker. The called arty can accet the voice call by lifting the handset. If the called arty resses the loudseaker key the line key (if installed), the connection is abted. 88

Using HiPath 4000 as an intercommunication system Two-way voice calling to a variable destination Enter the code! n and With two-way voice calling within a grou the destination loudseaker and microhone are automatically activated. Lift the handset. if the handset is cradled: Handsfree talking (you cannot use this function with otipoint 500 economy/basic). Enter the system code-number f "two-way voice calling in a grou" and the seed dialing code f the grou member in question Press the key f "two-way voice calling in a grou" (must be installed) enter the seed dialing code f the grou member in question. The destination telehone's loudseaker and microhone are automatically activated.. Two-way voice calling to a fixed destination (on reerty key) The system code-number f "two-way voice calling in a grou" + the seed calling code f the grou destination in question are sted on the reerty key (! age 58). Press the rogrammed reerty key. The destination telehone's loudseaker and microhone are automatically activated. 89

Using HiPath 4000 as an intercommunication system Announcement to all members of a line grou n Using this function, you can make a simultaneous announcement to all members (10 to 40) of a line grou. After you have set u the grou call, you will receive a confirmation tone which tells you that you can start your announcement. Lift the handset. With the handset cradled: Handsfree talking (you cannot use this function with otipoint 500 economy/basic). Enter the code! Enter the system code-number f "announcements" and and the internal call number of a grou member. Press the "announcement" key (must be installed) enter the internal call number of a grou member. The loudseakers of all grou telehones are automatically activated and you will hear a confirmation tone.you can now start your announcement. End your announcement by relacing the handset ressing a line key. If a grou member lifts a handset, he she is connected to you and the announcement is terminated. If a grou member resses the loudseaker key the relevant line key f the announcement, he she is disconnected from the announcement. If the last remaining member of the grou resses the loudseaker key the line key, the announcement is terminated. Multi-line and team functions 90

Making multiline calls Making multiline calls Using line keys Line keys are configured by your system administrat. The station number of each station user is assigned to a line and is the rimary line of that team member. The same line is configured on the line keys of the other station users as a secondary line. Each station user can use any of the line keys that are available. Numbers that have been saved on your telehone can only be used f line key dialing on your own telehone. The following examle illustrates how telehones with several line keys are interrelated within a team (keyset configuration). 3234 is the station number of Mr. Jones, 3235 the station number of Mr. Brown and 3236 the station number of Mr. Jackson. Calls can be conducted on all three keys on all three telehones. The line with the user s own station number is always the rimary line. Mr. Jones telehone 3234 (rimary line) 3235 "Brown" 3236 "Jackson" Mr. Brown s telehone 3235 (rimary line) 3234 "Jones" 3236 "Jackson" Mr. Jackson s telehone 3236 (rimary line) 3234 "Jones" 3235 "Brown" 91

Making multiline calls Line Line Line Line Line Preview Line Preview The different states of line key lams The lam is not lit the line is free and can be used. The lam is lit line is busy. The lam is flashing a call is on the line: answer the call. The lam is flashing faster a call is on hold. The lam is flashing fasest a call ist fwarded. Preview (HiPath 4000) You are seaking on one line. A call is incomming on another line key. You can use the call review function to find out who is calling on this line. The infmation is shown in the dislay. You can also find out which caller is waiting on a line key that you have reviously ut on hold exclusive hold. In addition, you can see infmation about the caller on the active line you are currently using. The review key must be configured by your system administrat. Precondition: You have acceted a call on a line key. The lam on another line key is flashing fast. Activating the review function Press the key. The lam lights u. Press the desired line key. Infmation is dislayed about the caller the waiting arked user. Deactivating the review function Press the key. The lam goes out. The menu line returns to the iginal state. 92

Making multiline calls Taking calls on line keys If several calls are received at the same time, you can take the calls in the der in which they are offered to you - you can give riity to certain calls. Precondition: Your system administrat has secified the sequence in which incoming calls are answered. Taking calls in the der offered n Your telehone rings (ringing signal). The caller is dislayed, f examle, "3235 Brown". The lam f the relevant line key flashes raidly. Lift the handset. Seaker Press the key. You are in seakerhone mode (otipoint 500 economy/basic 1 does not have seakerhone). Line Seaker n Taking calls with riity Your telehone rings (ringing signal). The caller is dislayed, f examle, "3235 Brown". The lam at the relevant line key flashes raidly. The lams at other line keys also flash raidly. Press the line key to which you are giving riity. The name of the other caller (f examle, "3236 Jackson") is dislayed briefly. Lift the handset. Press the key. You are in seakerhone mode. 1. otipoint 500 economy is not suted in the US 93

Making multiline calls Activating/deactivating ringer When you are making a call on a line, you may be disturbed by the ringing signals f other incoming calls. If ringer cutoff has been configured, your telehone does not ring. Incoming calls are then signalled by the flashing of the line keys. With the Ringer Cutoff key configured: Ringer cutoff Ringer cutoff To activate ringer cutoff: Press the key. The lam lights u. The telehone does not ring f incoming calls. To deactivate ringer cutoff: Press the key. The lam goes out. The telehone rings f incoming calls. rogram/service Feature settings? Ringer cutoff? Deactivate? Activate? fk and Via the rogram/service key: Press the key. The lam lights u. Enter the service code. 94

Making multiline calls Dialing with line keys Your telehone can be configured with either automatic selectable line seizure. Your system administrat secifies whether a line (and which line) is seized automatically when the handset is lifted when seakerhone is activated. The dislay "Please select a line", that you receive after lifting the handset ressing the loudseaker key, instructs you to seize a line. Seaker Seaker Line n n Dialing with automatic line seizure: Lift the handset. Press the key. The dislay briefly indicates the line number and the line status and then romts you to dial. A dislay such as "3235 active" means: a line (3235) has been selected automatically. The selected key s lam lights u. Enter the number. Dialing with selectable line seizure: Lift the handset. Press the key. You are romted to ress a free line key: "Please select a line". Press the free line key. The lam lights u. The dislay briefly indicates the line number and the line status and then requests you to dial. A dislay such as "3236" means: the selected line (3236) has been seized. Enter the number. 95

Making multiline calls Identifying the line used If several lines are seized at the same time, you can find out which line you are conversing on. With the Show Used Line key configured: Show used line Press the key. rogram/service Me features? Show used line? Line 2 Line 1 lj Via the rogram/service key: Press the key. The lam lights u. Enter the service code. The number and status of the line currently in use are dislayed. A dislay such as "3235 active" means: the selected line (3235) is being used. Alternating between different lines Precondition 1: Your system administrat has secified that when the user switches between lines, the lines are laced on hold automatically and can only be cleared again by relacing the handset by ressing the Disconnect key. Precondition 2: You are connected to various other arties on two me lines. These can be either calling arties (! age 93) called arties (! age 95). You are conducting a call on line 1, f examle. The line key of the arty on hold flashes slowly. Press the slowly flashing line key. The first arty is on hold on line 1. Press the slowly flashing line key. The second arty is on hold on line 2. You can alternate between the arties as often as you wish. 96

Making multiline calls Seaker Line t Ending a call on a line key Relace the handset. Press the key that is lit. Adding another arty to a line (conference) Precondition: There is a call on one of the lines. The line key lam is lit. Press the line key. Conference tone can be heard by you and by the users who are already connected. All three arties can now talk to one another. The lam remains lit. Adding arties is not ossible if the Privacy function has been activated f the line in question. If one of the three arties relaces the handset, the other two remain connected to each other. If the remaining arties are yourself (having entered the call) and the erson who iginally seized the line, consultation is no longer ossible. Privacy n With automatic rivacy configured Allow bridging Your rimary line can be rogrammed so that no one can bridge your call. In this case you can allow override, but this ermission only alies to the call in rogress to the next call. You are conducting a call. Lift the handset. With the rivacy key configured: Press the key. Via the rogram/service key: rogram/service ll Press the key. The lam lights u. Enter the service code. 97

Making multiline calls Me features? Privacy is off? Privacy rogram/service Me features? Privacy is on? Seaker n lk t Bridging is now ermitted. Preventing bridging Even if the Privacy function has not been configured f your telehone, you can still revent busy bridging. The Privacy function alies to the call in rogress to your next call. You are already engaged in a call on a line. Lift the handset. With the rivacy key configured: Press the key. Via the rogram/service key: Press the key. The lam lights u. Enter the service code. bridging is not ossible. Terminating a connection on a line key Relace the handset. Press the key that is lit. 98

Making multiline calls Holding a call on a line key and retrieving it Hold? Hold Line Precondition: You have taken a call on a line key (! age 93) you are making a consultation call. Placing on hold: Press the key. The line key of the call on hold flashes. The call can be resumed at any telehone rogrammed with this line key. Retrieving the call: Press the flashing line key. Continue the call. Holding a call on a line key exclusively and retrieving it Precondition: You have taken a confidential call on a line key you are making a consultation call. Placing on hold: Private hold? Exclusive hold Line Press the key. The lam lights u. The line key of the call on hold flashes slowly. The call can be retrieved only at your telehone and is not signalled at any other telehone. Retrieving the call: Press the slowly flashing line key. Continue the call. 99

Making multiline calls Direct call icku? Line rogram/service Call fwarding rogram/service Destinations? Variable call fw.? Save? n Picking u a held call A colleague in an oen-lan office has ut a call on hold on a line key and requests you (verbally) to take over the call. Your telehone does not have a key f this line. Lift the handset. Enter the station number of the telehone at which the call was held. You automatically ick u this call. Fwarding calls f lines If you activate call fwarding f a line that can also be accessed at other telehones, the call fwarding function alies to all line keys belonging to this line. Sting and activating station variable call fwarding f a line Press the line key, f examle, f line 3235. With the call fwarding key: Press the key. The lam lights u. Press the key. Via the rogram/service key: Press the key. The lam lights u. f Hicom 300 E/H (not used in US) Then (in each case): Enter the destination number f call fwarding. The call fwarding is sted and at the same time activated. f HiPath 4000 The available tyes of variable call fwarding f every line are identical with the call fwarding tyes described above. Therefe, f all further stes see! age 69. 100

Making multiline calls Line rogram/service Destinations? Fixed call fw.? New entry? Save? Line Call fwarding rogram/service Feature settings? Call fwarding? Activate? fi Sting and activating a station fixed call fwarding destination f a line Press the line key f the required line. The lam lights u. Press the key. The lam lights u. f Hicom 300 E/H (not used in US) The fixed call fwarding destination f the line which has already been sted is indicated on the dislay. If no fixed call fwarding has been sted, "Nothing sted" is dislayed. Enter the new call fwarding destination. Call fwarding f this line is sted and at the same time activated. It alies to all line keys associated with this line. f HiPath 4000 The settings f station fixed fwarding f every line are identical with the call fwarding function described above. Therefe, f all further stes see! age 67. Reactivating station fixed call fwarding f a line (without sting a different destination) Press the line key f the required line. The lam lights u. With the call fwarding key: Press the key. The lam lights u. Via the rogram/service key: Press the key. The lam lights u. Enter the service code. You will find further HiPath 4000 features on! age 67. 101

Making multiline calls Line rogram/service Destinations? Fixed call fw.? Delete? Line Call fwarding rogram/service Feature settings? ef and fi Cancelling the station fixed call fwarding destination Precondition: The telehone is in the idle state. A station fixed fwarding destination has been saved (! age 101). Only if it is not your rimary line: Press the line key f the required line. Press the key. The lam lights u. f Hicom 300 E/H (not used in US) Enter the service code. If a fixed destination has been sted, it is dislayed. f HiPath 4000 The settings f station fixed fwarding f every line are identical with the call fwarding function described above. Therefe, f all further stes see! age 68. Deactivating call fwarding f a line Precondition: The telehone is in the idle state. After a line key has been ressed, an activated call fwarding function is indicated on the dislay. Only if it is not your rimary line: Press the line key f the required line. With the call fwarding key: Press the key. The lam goes out. Via the rogram/service key: Press the key. The lam lights u. Enter the service code. 102

Making multiline calls Call fwarding? Deactivate? You will find further HiPath 4000 features on! age 68. 103

Making multiline calls Grou call and icku n and Call icku Call icku Call icku Disconnect If a member of a icku grou does not answer a call within 15 seconds (deending on the system), the other members of the team hear an alerting tone. Telehone in the idle state: The telehone rings. The dislay shows: "Call f...". Lift the handset and ress the call icku key. You have now taken over the call. Press the call icku key only. You are in the seakerhone mode. In the course of a call: Press the call icku key. The first arty waits while you are connected to the waiting arty (! age 96). Ending the waiting call back to the first: Press the key. Picking u a secific call Direct call icku? n You hear another telehone ring and you know its station number a colleague asks you (verbally) to ick u a call f a secific telehone. If you do not know the number, you can have it dislayed (! age 105). Lift the handset. Enter the station number of the telehone f which you wish to ( have been requested to) ick u the call. In this way you ick u the call. 104

Making multiline calls Enter the code! n n Having the number of the called station dislayed If the number of the station f which you (as a member of a call icku grou) wish to ick u a call does not aear on the dislay, you can enter the code f "Dislay on request" after lifting the handset. If you are not sure of this feature access code, ask your system administrat: Lift the handset. After the code has been entered, the station number of the telehone that has been called is dislayed. Taking a call in a hunt grou Calls are distributed to any idle member of a hunt grou. Your telehone rings. Lift the handset. Temarity removing station from hunt grou/ adding station to hunt grou Precondition: A hunt grou has been configured in the team. You can disconnect yourself from the hunt grou at any time, f examle, when you leave the office. You can rejoin the hunt grou as soon as you return to the office. You can still be contacted via your own number when you have been disconnected from the hunt grou. rogram/service Feature settings? Hunting grou? Deactivate? fh and Press the key. The lam lights u. Enter the service code. 105

Making multiline calls Activate? Call ark Call ark t Grou ark and retrieval of call You can ark a call within the call icku grou on one telehone and then continue it at a different telehone. Parking the call: Press the key. The key flashes at all telehones in the team. Relace the handset. Retrieving the call: Press the flashing key. Continue the call. Calling a station directly Precondition: DSS keys have been configured at your telehone (! age 62). The lam statuses of direct station selection (DSS) keys Jones Jones Jones The lam is not lit the user is not making a call. The lam is lit the user is making a call. The lam is flashing there is an incoming call f the user; the user has not answered it yet. 106

Making multiline calls Jones Jones Jones n n n Calling a direct station selection (DSS) user Note the lam status of the DSS key! The lam is not lit the user is not making a call: Press the DSS key, f examle, "Jones". Lift the handset. With the handset on-hook: you are in seakerhone mode. The lam is lit the user is making a call: Press the DSS key. You are camed on to the other arty s call. He she hears a tone, the call icku connect key flashes at his her telehone and your name and number are dislayed. When the other arty answers: lift the handset. With the handset on-hook: you are in seakerhone mode. Taking a call f a direct station selection (DSS) user The called called arty is not at his her nmal wklace, f examle. Lift the handset. Press the flashing key, f examle, "Jones". Executive/secretary functions 107

Making calls in an executive/secretary team (not used in US) Making calls in an executive/ secretary team (not used in US) Executive Executive Executive Each executive/secretary team is configured by your system administrat. An executive/secretary team can consist of a maximum of 4 executive telehones and 2 secretarial telehones. Calling executive secretary s office The lam statuses of direct station selection (DSS) keys An executive DSS key is configured on the secretary s telehone and a secretary DSS key on the executive s telehone. The meaning of the lam statuses is the same f both keys. Here is an examle f the executive key on the secretary s telehone: The lam is not lit the executive is not making a call. The lam is lit the executive is making a call. The lam is flashing there is an incoming call f the executive; the executive has not answered it yet. Making a call to the executive/secretary Examle of a call from the executive to the secretary: Lam is not lit the secretary is not making a call: Secretary n Press the key. Lift the handset. Handset on-hook: seakerhone. 108

Making calls in an executive/secretary team (not used in US) Secretary n Lam is lit the secretary is making a call: Press the key. You are camed on to the secretary s call. The secretary hears an alerting tone; the call icku key flashes. If the secretary accets the call: Lift the handset. Handset on-hook: seakerhone. The rocedure is the same f a direct call from the secretary s office to the executive with the executive DSS key. Seaker Exec. Call icku Disconnect n Taking a call f the executive in the secretary s office When a call is received f the executive, the telehone rings in the secretary s office. Lift the handset. Press the key. The lam lights u. Seakerhone. Taking a call f the executive during a call in rogress You are making a call. A call is received f the executive. Ask the other arty to wait, then ress the flashing key. Answer the call. Terminating the call returning to the first call: Press the key. Continue your iginal call. 109

Making calls in an executive/secretary team (not used in US) Executive Extending a call to the executive Precondition: You have taken a call f the executive in the secretary s office. Press the DSS key f the executive. You are connected to the executive. Extending the call with ri announcement: t t Infm the executive that a call is waiting. Relace the handset. Extending the call without ri announcement: Relace the handset immediately. Fwarding calls directly to the executive When the secretary s office is unattended, calls f the executive can be fwarded immediately to the executive s telehone. The fwarding function can be activated on the secretary s telehone and at the executive s telehone. To activate: Intercet Press the key. The lam lights u. To deactivate: Intercet Press the key. The lam goes out. Call icku n Calls f the secretary are not redirected - only calls f the executive. Taking a call on the executive s telehone A call f the executive is not answered by the secretary. After 15 seconds (deending on the system), you hear an alerting tone on the executive telehone. The dislay indicates who is calling. Lift the handset. Press the flashing key. 110

Making calls in an executive/secretary team (not used in US) Executive 3 n Taking calls f other executive/ secretary teams If several executive/secretary teams have been configured, you can ick u calls f other teams. Lift the handset. Press the flashing DSS key, f examle, "Executive 3". Call icku is also ossible during a call in rogress. Please request the other arty to wait briefly befe you ress the flashing key. Call ark Call ark n Using second telehone f executive Precondition: A second telehone has been configured f the executive. The executive s first and second telehones each have a call ark key. Parking a call at the first telehone: Press the key. The lam lights u. Retrieving a call at the second telehone: Lift the handset. Press the flashing key. 111

Making calls in an executive/secretary team (not used in US) rogram/service Feature settings? Cam-on? Activate? Deactivate? fe and Activating/deactivating call waiting f executive As the executive, you can secify whether your calls are to be received in the secretary s office while you are conducting a call. If you are making a call and at the same time execting an imtant call, it is advisable to activate the call waiting function, f examle. Press the key. The lam lights u. Enter the service code. 112

Making calls in an executive/secretary team (not used in US) Using the call signal function (HiPath 4000) If a call signal key has been configured on your executive telehone you can generate a call signal on a articular destination telehone (f examle, in the secretary's office) by ressing this key. When a call signal is received the number of the calling telehone is dislayed briefly on the destination telehone. The key can be ressed (once several times) when the hone is idle while a call is in rogress. If the Call Signal function has not been configured, you can generate a call signal at a destination telehone by lifting the handset and entering the call-signal code number. Calling a messenger You can call a messenger at the ush of a "Messenger" key if the aroriate function has been configured on the executive telehone. The rocedure is the same as described in the section "Sting a reerty dialling number on a key" (! age 56) - in this case f a messenger. Designating a deuty f the secretary The calls f the executive that are nmally received in the secretary s office can be diverted to a different telehone. A Function Transfer key must be configured f this urose. The rocedure is the same as described in the section "Saving a reerty dialing number on a key" (! age 56) - in this case f a deuty. To activate deuty: Deuty Press the key. The lam lights u. To deactivate deuty: Deuty Press the key. The lam goes out. All about the telehone 113

Labeling, documentation and accessies Labeling, documentation and accessies Labeling Key Fields (not used in US) You can chose from the following otions to label the keys with the functions/call numbers saved (! age 10,! age 11,! age 56): Labeling by hand: Labeling stris are delivered with your otipoint. Write the function a name on the matching stris within the white field and attach them to your otipoint. with a comuter: You have access to a CD-ROM (ask your system administrat) with the electronic oerating instructions f your HiPath 4000/HiPath AllServe! age 114. You can label your keyads f each PC. with a comuter via the Internet: You will find the "Online Key Labeling Tool" along with the user interface under htt://www.hiath.com! "Downloads"! "Software". Secial labeling sheets, that can be dered, are available with the cresonding labeling stris f this rocedure. Labeling sheets can be dered by the article number from Siemens' Sales Organisation via the following internet address: htt://www.click4business-sulies.de Article number-labeling sheets: A31003-H8400-B993-*-6Z19 f otipoint basic/standard/advance aer size - DINA4 A31003-H8400-B992-*-6Z19 f otipoint key module aer size - DINA4 Insert the labeled stris beside the cresonding key ad on your otipoint and lace the transarent cover over them (matte surface u). 114

Labeling, documentation and accessies Attaching a Station Number Label (not valid f US) Self-adhesive emergency number labels are also delivered with your otipoint. Write the emergency number on the label (fire deartment, olice, own telehone numbers), then remove and insert it in the recess on the telehone when the handset is lifted. Documentation You can find this user manual in the Internet in PDF fmat under htt://www.hiath.com and on CD-ROM (ask your system administrat) in HTML and PDF fmat. The CD-ROM (7 languages) a rintout of this user manual can be dered via the article number from Siemens' Sales Organisation at the following Internet address. htt://www.click4business-sulies.de CD-ROM article number: P31003-H1012-C130-*-6Z19 Article number of this user manual: A31003-H8400-B307-2-7619 To view and rint the oerating instructions in PDF fmat, you need a comuter on which the free Adobe Acrobat Reader software ackage is installed. To view the oerating instructions in HTML fmat you need a comuter with an internet browser, f examle, Microsoft Internet Exler. 115

Labeling, documentation and accessies Accessies With the following accessies, you can customize your telehone (not otipoint 500 eco) to suit your own ersonal needs. The otipoint adaters are slide-in modules that can be inserted in the otion bay on the bottom of the otipoint. otipoint key module: Add-on unit with16 freely rogrammable keys. U to two of these add-on units can be connected to your hone. otipoint acoustic adater: F connecting a desk microhone, a headset, seakers and a second handset. F additional signalization of a call, f examle, in a loud environment via an additional ringer, f controlling lighted dislays ("do not disturb" on a do, f examle). otipoint analog adater: F connecting an additional analog telehone, fax machine a PC with a modem. otipoint ISDN adater: F connecting an ISDN device, such as an ISDN fax machine, a video unit a PC with an S 0 interface. otipoint hone adater: F connecting a second system telehone. The second system telehone can be called via its own telehone number. otipoint recder adater (not suted in US): F connecting an external recder a second handset. Headset: Headset f users with high call volumes. Second Handset: F better acoustic quality in noisy environments. Add-On Microhone: F seakerhone in difficult acoustic conditions. Active Seaker Box: F better acoustic quality when using seakerhone. F details on the above-mentioned roducts, lease refer to the datasheet f your otipoint telehone. 116

Labeling, documentation and accessies Use of comuter-aided telehone alications A PC can be connected via the built-in USB interface on the system telehone (not otipoint 500 eco) and a USB cable. The "CallBridge TU" TAPI driver software 1, available from Siemens, enables use of numerous market telehone alications on your PC. The USB-adated TAPI driver software can be downloaded from the Internet at no charge. The Internet adress is htt://www.hiath.com (Downloads/Software). 1. CallBridge TU TAPI driver software is only suted in the US on the HiPath 4000 systems 117

Advice f users Ste by ste Advice f users Care of the telehone Use either a dam cloth an antistatic cloth to clean the telehone. Never use a dry cloth! If the telehone needs to be cleaned thoughly, use a neutral, diluted, surface-active cleaning agent. Ensure that all traces of the cleaning agent are removed with a dam cloth (using water only!). Never aly a cleaning agent that contains alcohol that is liable to harm lastic surfaces; never use an abrasive cleaning owder. Troubleshooting There is no resonse after a key has been ressed: Check whether the key has become stuck. No ringing tone when an incoming call is received: Check whether you have activated the Do Not Disturb function (! age 22). If you have, cancel this function to receive calls again. You cannot dial a number: Check whether you have locked the telehone (! age 54). If you have, unlock the telehone to make calls again. The time shown on the dislay is not crect: After 24 hours at the latest, the time is crected automatically (overnight). All other faults: First contact your system administrat. If the fault cannot be eliminated, Customer Service must be called in. 118

Advice f users Ste by ste Time exceeded Dealing with err messages on the dislay Possible cause: Maximum inut time exceeded. Handset not relaced. Possible resonse: Enter digits me quickly; avoid lengthy auses between keystrokes. Please try later Possible cause: System is overloaded, no lines free, queue is full. Possible resonse: Wait and then try again later. Currently not accessible Possible cause: a) The function is not available at this time. b) The number you dialed does not exist. Possible resonse: a) Wait and then try again later. b) Enter the number crectly call the attendant. Not ossible Increct inut Nothing sted Possible cause: Seed dialing number does not exist, timed reminder entered increctly, barred inadmissible inut, recondition not met (f examle, attemt to toggle without a second arty), incomlete dialing. 119

Advice f users Ste by ste Possible resonse: Crect your inut, select a ermissible otion, enter the number in full. Not authized Not allowed Possible cause: a) Attemt to use a barred function. b) PIN entered increctly. Possible resonse: a) Contact your system administrat f authization to activate this function. b) Enter the PIN crectly. Not available Possible cause: Number not entered comletely, star ound key not ressed. Possible resonse: Enter the number code crectly ( as instructed). Protected Possible cause: Data transmission in rogress. Possible resonse: Wait and then try again later. Who to contact if a roblem occurs Contact your system administrat f roblems lasting longer than, f examle, 5 minutes. 120

Index Index A Acoustic adater... 116 Active seaker box... 116 Add-on conference... 28, 97 Add-on microhone... 116 Analog adater... 116 Angle of dislay... 53 Automatic call fwarding... 64, 73 C Call fwarding via code numbers... 74 Call log... 42 viewing... 42 Call icku (team)... 104 Call signal function... 113 Callback... 48 acceting... 48 sting... 48 Callback request... 19 Cam-on... 49 CE label... 2 Chairing a conference... 29 Checking functionality... 61 Checking mailbox... 19 Conference... 28 managing... 34 Consultation... 27 D Deactivating... 83 Delayed call-fwarding... 76 Deuty (secretary s office)... 113 Do not disturb facility... 22 DSS keys (team)... 106 E Executive/secretary functions... 108 Extending a call... 35 F Fixed call fwarding... 63, 101 Fwarding calls... 63 f lines... 100 H Headset... 116 HTML fmat... 115 Hunt grou... 105 I Identification at another telehone Deactivating... 83 With chi card... 83 Individual seed dialing numbers saving... 58 Intercommunication system... 85 ISDN adater... 116 K Key fields, Labeling... 114 Key module... 116 Keys Labeling... 114 L Labeling key fields... 114 Last number redial... 44 Line keys... 91 lam statuses... 92 rimary line... 91 secondary line... 91 M Mailbox... 19 callback request... 19 cancelling entries... 20 Making a call... 24 Making a second call... 27 Messenger call... 113 121

Index N Number label... 115 Number suression... 25 O Oen listening... 17 otipoint-adater... 116 Override security... 97 P Parking... 38, 39 Parking a call... 38, 39 PDF fmat... 115 Phone adater... 116 Primary line (line keys)... 91 R Recder adater... 116 Re-indication... 37 Relocating... 84 Reerty dialing... 56 Ringing tone itch... 51 Ringing tone volume... 51 S Saved number redial... 43 Second call... 18 Second call (executive)... 112 Second handset... 116 Second telehone (executive)... 111 Selection with keys... 13 Service Menu... 13 Seaker... 16 Seakerhone... 16 switching to... 17 Seakerhone function... 52 Seakerhone mode... 16 station seed dialing numbers... 58 System arking... 40 System-wide arking... 38 System-wide voice calling... 86 T Taking over a call (executive/secretary)... 109 U User Guide HTML fmat... 115 Ordering... 115 PDF fmat... 115 V Variable call fwarding... 64, 100 Voice calling... 86 122

Imtant functions at a glance Imtant functions at a glance Making a call: Either: n + Or: + when the other arty answers n seakerhone. Saved number redial: Save: Either: The connection has been made. Redial. Or: Any number: Service Menu + Redial + New entry? Redial: n + Redial. + + Save?. Last number redial: n + Last no. redial. Switching between the handset and seakerhone during a call: From handset to seakerhone: hold down Seaker + t. From seakerhone to handset: n. Infmation during a call in rogress (consultation): Consultation? + second arty. To terminate: Release and return?. Alternating between arties (toggling): Toggle?. Extending a call: With ri announcement: Consultation? + + announce call, + t. Without ri announcement: Start transfer? + + t. $

Imtant functions at a glance Setting u a conference call: First call + Start conference? + + + Add on to conference? +. Conference? Saving/activating variable call fwarding: Variable call fw.? + (destination) + Save?. Checking call list: + + + Service Menu Destinations? Call log? Incoming calls? Outgoing calls?. Ending: Service Menu. Dialing dislayed call: Outut?. Saving individual seed dialing numbers: Service Menu + Destinations? + Seed dialing? + (0...9) + New entry? + (destination) + Save?. Dialing with individual seed dialing numbers: Service Menu + Use seed dialing? + (0...9). Switching telehone off/on again to make a call: (PIN). + + + Service Menu PIN / COS? Change COS? Saving/changing a number on a key f reerty dialing: Service Menu + + New entry? + (destination) + Save?. Saving a timed reminder: Service Menu + Reminder? + New reminder? + (time with 3 4 digits) + Save?.

Maximum Service Menu functions available (HiPath 4000) Maximum Service Menu functions available (HiPath 4000) Press the "Service Menu" key. Use and in der to select functions. Or use the service codes, e.g. 2 1 f "second call on/off". 1 Destinations 2 Switches 3 Using seed dialing 4 Dislaying key assignment 5 Voice mail service 6 PIN and class of service (COS) 7 Saving timed reminder 8 Additional functions 9 Terminal test 1 Call fwarding 2 Saving seed dialing number 3 Saving redial 4 Saving reerty dialing number 5 Saving DSS number 6 Saving call fwarding f number 7 Using call list 1 Second call on/off 2 Do not disturb on/off 3 Sto voice calling on/off 4 Hunt grou remove/add 5 Call fwarding on/off 6 Fwarding f number enquire/off 7 Ringer cutoff off/on * 1 Own voice mailbox 2 Remote voice mailbox 1 PIN 1 (otion: netwk-wide) 2 PIN 2 3 PIN 3 4 PIN 4 5 PIN 5 6 PIN off 7 Changing class of service 1 DTMF suffix-dialing on ** 2 Dislay suression on 3 Dislay suression off 4 Malicious call holding 5 Using aging facility 6 Show used line* 7 Privacy on * 8 Privacy off * 1 Lam test (LED) 2 Dislay test 3 Key test 4 Acoustic test 5 Terminal identity (ID) 6 Software version 7 Power feeding range 1 Variable fwarding 2 Fixed fwarding 3 Fwarding f internal 4 Fwarding f external 5 Fwarding f busy 6 Fwarding after time 7 Fwarding f. busy/after time. 1 Incoming calls 2 Outgoing calls 1 Seaker 2 Handset 3 Ringing tone volume 4 Ringing tone itch 5 Alerting tone 6 Handsfree conversing * Telehone with line keys and multi-line access (keyset).

Maximum Service Menu functions available (Hicom 300 E/300 H) Maximum Service Menu functions available (Hicom 300 E/300 H) Press the "Service Menu" key. Use and to select functions. Or use the service codes, f examle, 2 1 f "waiting call on/off". 1 Destinations 2 Switches 3 Using seed dialing 4 Dislaying key assignment 5 Voice mail service 6 PIN and class of service (COS) 7 Saving timed reminder 8 Additional functions 9 Terminal test 1 Saving variable call fwarding 2 Saving fixed call fwarding 3 Saving seed dialing number 4 Saving redial 5 Saving reerty dialing number 6 Saving DSS number 7 Saving call fwarding f number 8 Using call list 1 Second call on/off 2 Do not disturb on/off 3 Sto voice calling on/off 4 Hunt grou remove/add 5 Call fwarding on/off 6 Fwarding f number enquire/off 7 Ringer cutoff off/on * 1 Own voice mailbox 2 Remote voice mailbox 1 PIN 1 (otion: netwk-wide) 2 PIN 2 3 PIN 3 4 PIN 4 5 PIN 5 6 PIN off 7 Changing class of service 1 DTMF suffix-dialing on ** 2 Dislay suression on 3 Dislay suression off 4 Malicious call holding 5 Using aging facility 6 Show used line* 7 Privacy on * 8 Privacy off * 1 Lam test (LED) 2 Dislay test 3 Key test 4 Acoustic test 5 Terminal identity (ID) 6 Software version 7 Power feeding range 1 Variable call fwarding 2 Other tye of call fwarding 1 Incoming calls 2 Outgoing calls 1 Variable call fwarding 2 Other tye of call fwarding 1 Seaker 2 Handset 3 Ringing tone volume 4 Ringing tone itch 5 Alerting tone 6 Handsfree conversing * Telehone with line keys and multi-line access (keyset).

*1PA31003-H8400-B307-2-7619* 1P A31003-H8400-B307-2-7619 The infmation rovided in this document contains merely general descritions characteristics of erfmance which in case of actual use do not always aly as described which may change as a result of further develoment of the roducts. An obligation to rovide the resective characteristics shall only exist if exressly agreed in the terms of contract. Reference No.: A31003-H8400-B307-2-7619 Printed in the Federal Reublic of Germany BA 08.07.2002 HiPath 4000, Hicom 300 H/300 E Siemens AG 2002 Infmation and Communication Netwks Hofmannstr. 51 D-81359 Munich Subject to availability. Right of modification reserved.