STATE OF COLORADO invites applications for the position of: Business Analyst/GP III This position is open only to Colorado state residents. CLASS TITLE: GENERAL PROFESSIONAL III LOCATION: Denver, Colorado PRIMARY PHYSICAL WORK ADDRESS: Department of Personnel & Administration Office of the State Controller 1525 Sherman Street, 3rd Floor Denver, Co SALARY: $3,949.00 - $5,780.00 Monthly SALARY NOTE: Although the full salary range for this position is provided, appointments are typically made at or near the range minimum. OPENING DATE: 08/28/15 CLOSING DATE: 09/04/15 11:59 PM JOB TYPE: Full Time DEPARTMENT INFORMATION: This position is only open to Colorado state residents. The Department of Personnel & Administration (DPA) provides the infrastructure by which the rest of state government operates. The programs and services provided by DPA are vitally important to the efficient and effective operation of state government. Due to the nature of the Department's business, service to customers is the Department's driving force. The Department's customer base is three fold: DPA serves state agencies, state employees, and the public. If your goal is to build a career that makes a difference and build greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more: Effective. Measure every aspect of government to be sure it's doing what it's supposed to do and to look at outcomes to judge whether our programs are successful.
Efficient. Deliver services in ways that are timely and effective including identifying waste and duplication and measure for efficiency. Elegant. Deliver state services in a way that elevates both the state employee and the person receiving state services. In addition to a great location and rewarding meaningful work, we offer: Excellent work-life programs, such as training opportunities and more Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans Medical and dental health plans Paid basic life insurance Short and optional long-term disability coverage 10 paid holidays per year plus vacation and sick leave DESCRIPTION OF JOB: Duties: Perform technical business analysis to define system requirements and implement solutions to address business objectives and needs for the unit Analyze business processes within the unit for potential streamlining and automating of procedures to improve client relations and increase productivity. Import and export data to and from foreign systems. Ensure compatibility and correctness of data being transferred. Design and provide file structure to customers and create processes for data transfer. Create and support custom/ad hoc reports and queries in Business Objects and the Application. Through data analysis, product mapping and interviews, gathers forms and data files from customer and assesses requirements for system utilization and discusses any customization requirements with external programming team and internal staff. Creates data maps and transaction workflow documents showing exactly how every field of information will be converted. The data mapping forms the technical specification for the conversion and/ in some cases, may general code. Shares data maps with programmers, clients, and others as appropriate to ensure successful conversation. Refines mapping through interactive validation. As part of the conversion process, tests customized software against customer specific needs, shares with customer reports and application specific data that reflects how conversion data will be processed. Reviews conversion results (reports, balancing, data load, software changes) to refine and confirm requirements. Obtains formal acceptance of results. Examines processes, forms and reports, determines operational needs, and documents what the software will do and all related processes, forms, reports, etc. to be used after conversion is complete. May develop new procedures to ensure collection system is used appropriately. Carefully examines data and reports to make sure conversion is proceeding correctly, runs test scripts with various data to see how new or customized transaction process through the software and verifies and validates accuracy of data through the generation of a variety of reports. Create policies relating to system and security thereof as necessary. Identify trends and create
reports for business management decisions. Manage and administer of debt collection application system, security permissions and update Account Flow Manager programming logic. Provide analysis for programs and provide direction in developing code, review results of testing new programs and/or develop new programs or reports for management, staff and clients. Ensure staff are properly trained, assist with application backup functions, as well as client issues and provide presentations as required. Participate in RFP evaluation and subsequent implementation of new collection system. MINIMUM QUALIFICATIONS, SUBSTITUTIONS, CONDITIONS OF EMPLOYMENT & APPEAL RIGHTS: Only your on-line application will be reviewed to determine if you meet the minimum qualifications and/or substitutions. "See Resume" will not be accepted. You may attach a resume and cover letter to your on-line application. Part of, or the entire comparative analysis for this position, may involve a review of the information you submit on your on-line application, resume and/or cover letter and the supplemental questions. Therefore, it is paramount that in the experience portion of your on-line application you describe the extent to which you possess the education, experience outlined in the job announcement as well as the preferred qualifications. Failure to include adequate information or follow instructions may affect the assessment of your submittal and prevent you from competing in subsequent measures used to arrive at a top group of applicants. Minimum Qualifications Graduation from an accredited college or university with a bachelor's degree in information systems, business, public administration or related AND two years of professional experience in system testing and/or organization change coordination and/or user support coordination with Enterprise Resources Planning systems (ERP), which must have included pulling reports by managing applications and databases. Substitutions A combination of work experience in database data and queries which provided the same kind, amount, and level of knowledge acquired in the required education may be substituted on a year-for-year basis for the bachelor's degree. Preferred Qualifications Experience with Collections Experience with Accounting related functions Experience with information systems as a super user, system administrator, or programmer Experience as application support or programmer familiar with jbase or a
comparable programming language Experience with information system conversion of data and processes Must be able to multi-task and provide frequent updates Professional working relations with internal and external staff Appeal Rights If you receive notice that you have been eliminated from consideration for the position, you may protest the action by filing an appeal with the State Personnel Board/State Personnel Director within 10 days from the date you receive notice of the elimination. Also, if you wish to challenge the selection and comparative analysis process, you may file an appeal with the State Personnel Board/State Personnel Director within 10 days from the receipt of notice or knowledge of the action you are challenging. Refer to Chapters 4 and 8 of the State Personnel Board Rules and Personnel Director's Administrative Procedures, 4 CCR 801, for more information about the appeals process. The State Personnel Board Rules and Personnel Director's Administrative Procedures are available atwww.colorado.gov/spb. A standard appeal form is available at: www.colorado.gov/spb. If you appeal, your appeal must be submitted in writing on the official appeal form, signed by you or your representative, and received at the following address within 10 days of your receipt of notice or knowledge of the action: Colorado State Personnel Board/State Personnel Director, Attn: Appeals Processing, 1525 Sherman Street, 4th Floor, Denver, CO 80203. Fax: 303-866-5038. Phone: 303-866-3300. The ten-day deadline and these appeal procedures also apply to all charges of discrimination. HOW TO APPLY: Thank you for your interest. Submit an on-line application by clicking the link below or submit a State of Colorado Application for Announced Vacancy and all supplemental questions according to the instructions provided below. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed above. TRANSCRIPTS REQUIRED: An unofficial copy of transcripts must be submitted at the time of application. Transcripts from colleges or universities outside the United States must be assessed for U.S. equivalency by a NACES educational credential evaluation service. This documentation is the responsibility of the applicant and must be
included as part of your application materials. Failure to provide a transcript or credential evaluation report may result in your application being rejected and you will not be able to continue in the selection process for this announcement. IF NOT APPLYING ON-LINE, SUBMIT APPLICATION TO: Department of Personnel & Administration Human Resources Unit 1525 Sherman St., 5th Floor Denver, CO 80203 DEPARTMENT CONTACT INFORMATION: Georgia Valdez 303-866-4244 METHODS OF APPOINTMENT: Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason. APPLICATIONS MAY BE FILED ONLINE AT: https://www.colorado.gov/pacific/dhr/open-competitivejob-opportunities THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER. Position #AAAA- 02611 BUSINESS ANALYST/GP III GV Business Analyst/GP III Supplemental Questionnaire * 1. Describe your professional experience in user support coordination within Enterprise Resources Planning systems (ERP). Include your experience in system testing. * 2. Describe your professional experience pulling reports by managing applications and databases. * 3. Describe your professional experience in organization change coordination. * 4. Describe your professional experience, if any, in the collection industry. * 5. Describe your experience, if any, relating to accounting functions as related to collections. * Required Question