2 Separately Bookable Conferences 14 th & 15 th December 2010, Cliftons Centre, Brisbane NATIONAL EXECUTIVE ASSISTANT/PERSONAL ASSISTANT SUMMIT Day 1: Project Management for Executive Assistants & Personal Assistants Day2: Mastering Change and Work-Life Balance Busy Office Professionals KEY ISSUES TO BE ADDRESSED INCLUDE: Why Project Management is an attractive career opportunity for EA s and PA s How your manager and team members can benefit by your project management skills Key requirements for progressing in a project management role Why EA s and PA s can be good project managers Issues and challenges for your new role as a project manager Key tools for Project Management and how it complements your current skills Demonstrating ability and highlighting past achievement to make your business case Assessing the skills required to become a project manager How to conduct effective meetings and get the most from them Project Management communication strategies Key tips to communication and resolution in challenging project situations Practical organisation skills and tips for sound project management outcome Strategies for getting the best possible outcomes for you and the project team Why is it important for EA s and PA s to have change mastery skills How change management skills can propel your productivity and career prospects Leadership and personal development through mastering change How to manage multiple tasks and multiple managers How EA s and PA s can add value to change management Strategies for work life balance and stress reduction How to achieve resilience and high levels of productivity through work life balance Mastering time and its link with work life balance Managing time, tasks and emails The power of focus and making time work for you How to achieve total success through work life balance TO REGISTER CALL NOW! TEL: (02) 95807327 FAX: (02) 9585 2094, Email: info@learningnetworks.com.au Organised By: LEARNING NETWORK SOLUTIONS
About the 2 Day Summit: Learning Network Solutions is proud to present this new and improved 2 day Ea/PA summit. The key objective of this summit is to address relevant and key issues facing the modern Ea/Pa. It will offer strategies that are both practical and relevant for the modern Ea/PA for enhancing their current skills and provide them with solutions that they can use in their workplaces to achieve successful results and advance in new areas in the future. The summit is divided into two days, day 1 shall address will address key project management tools and practices in a simple to understand and practical manner. This course is highly recommend for all those EAs and Pas that seek to enhance their current skills and take up project management roles. Day2 will addresses two of the most important issues facing us all, change and work-life balance. Facilitated by Dominic Siow, a highly regarded and experienced coach and facilitator; it will address key strategies and solutions for mastering change and work life balance for busy office professionals. The 2 day Summit is developed and designed especially for EA s and PA s but will also benefit other office professionals like Administrators, Project Officers, Office Managers, Executive Officers and Learning and Development professionals. What some of the past attendees have to say about their experience: I feel more confident to put my hand up for any upcoming project management at work, encouraging me to look at my own career path.. EA, Queensland Police Excellent project management information EA, Department of Communities I can now take my skills learned today to my new position EA, Griffith University Very enlightening, I found it very beneficial, informative, entertaining and holistic, very well focused Support Officer, CSIRO Engaging, knowledgeable and good examples.. EA, Department of Environment Very informative and motivating. EA, Australian Taxation Office Fantastic speakers, great content and very inspiring PA, Australia Post This seminar has taught me not only the soft skills but also how to get into project management.. EA, Brisbane Water Inspirational, gave me a better insight into project roles, personal development and motivation.. EA Department of Education, Training and the Arts I feel motivated and can identify areas of improvement. It gave me a new sense of achievement in my job.. EA, Department of Environment & Resource Management Very professional, good tips and networking.. EA Queensland Rail Excellent conference addressing relevant issues that face us, I will attend future courses organized by LNS.. EA, Department of Families, Housing, Community Services and Indigenous Affairs PROGRAM AGENDA Day1 Tuesday, 14 th December 8.30 9.05: REGISTRATION AND TEA ON ARRIVAL 9.05-9.10: OPENING REMARKS BY THE CHAIR Pat Kriel, EA to CEO ADELAIDE CITY COUNCIL National President Australian Institute Of Office Professionals (AIOP) 9.10 10.10: SESSION 1: KEYNOTE ADDRESS WHY PROJECT MANAGEMENT IS AN ATTRACTIVE CAREER OPPORTUNITY FOR EXECUTIVE ASSISTANTS & PERSONAL ASSISTANTS? In this session, Pat will address the opportunities that are available for modern and career oriented EA s and PA s and how Project management is an attractive opportunity. Pat will address some key ideas and strategies as to why EA s and PA s should consider enhancing their skills further through Project Management. Pat Kriel, EA to CEO ADELAIDE CITY COUNCIL
10.10 10.30: NETWORKING MORNING TEA BREAK 10.30 11.50: SESSION 2 PROJECT MANAGEMENT TOOLS AND CHECKLIST FOR MANAGING A PROJECT What is a project? Why do projects fail? How to plan effectively? Basic Project Management tools Essential skills in project management Is project management right for me? The knowledge areas of a project lifecycle Working the plan and monitoring/controlling the work Handy tips to leapfrog your career in project management John Donovan, Principal WORKSHOP 777 11.50 12.50: SESSION 3 MANAGING CONFLICTS, INCONSISTENT MANAGERS AND DIFFICULT PEOPLE The significance of assertiveness as a problem and conflict management tool Strategies for avoiding and diffusing volatile situations Strategies for resolving problems and conflicts Handling grumpy and cold managers/colleagues Dealing with difficult people over the phone and in a team Meredith Veale, Director Deferral & Super Strategies TPALS AUSTRALIAN TAXATION OFFICE 12.50-1.50: LUNCH TO BE PROVIDED AT THE VENUE Sessions 4 & 5 to be facilitated by: Dominic Siow, Master Trainer and Peak Performance Consultant at EQ STRATEGIST 1.50 3.30: SESSION 4 HOW TO IDENTIFY AND INTEGRATE LEADERSHIP ATTRIBUTES AND SKILLS IN A PROJECT MANAGEMENT SCENARIO Performance measuring: What style of leader are you? Identify your strengths and weaknesses How to integrate your management style for the project s best outcomes What is Emotional Intelligence? How is it relevant to Project Management? 3.30 3.45: AFTERNOON TEA 3.45 5.00: SESSION 5 PROACTIVE PROJECT MANAGEMENT COMMUNICATIONS Identifying stakeholders Building relationship capital with your stakeholders Planning your communications Getting stakeholder buy-in Tracking the success and effectiveness of your communications How to conduct effective meetings and get the most from them
5.00 5.15: SUMMING UP & CLOSE OF DAY 1 PROGRAM AGENDA Day 2 Wednesday, 15 th December MASTERING CHANGE AND WORK-LIFE BALANCE FOR BUSY OFFICE PROFESSIONALS Facilitated By: Dominic Siow, Master trainer, Facilitator and Peak Performance Expert EQ STRATEGIST 8.15 9.00: REGISTRATION AND TEA ON ARRIVAL Please note: The seminar will commence at 9 am, and complete at 4.30 pm. To encourage interactive discussions and learning, we have not provided the session duration times as it gives you the flexibility to discuss those issues in length which you are more interested in. SESSION1 CHANGE MASTERY BASICS Why is it important for EA s and PA s to have change mastery skills How to master and not be a victim of change Developing the mindset of a change master How change management skills can propel your productivity and career prospects Challenges for change and overcoming the fears of change 10.10-10.25: NETWORKING MORNING TEA BREAK SESSION 2 LEADERSHIP AND PERSONAL DEVELOPMENT THROUGH MASTERING CHANGE Link between leadership development and mastering change Link between productivity and managing change How to manage multiple managers How EA s and PA s can add value to change management How and de-stress in tough times 12.45-1.45: LUNCH TO BE PROVIDED AT THE VENUE SESSION3 WORK LIFE BALANCE AND STRESS REDUCTION How to achieve resilience and high levels of productivity through work life balance How work life balance has an impact on your personal and professional development How to achieve total success through work life balance Practical strategies for stress reduction How effective work life balance helps in stress reduction
SESSION 4 MASTERING AND MANAGING TIME, TASKS AND EMAILS The Pareto principle Differentiating between what s critical and what s strategic Managing time, tasks and emails Differentiating production and productivity The power of focus and making time work for you 3.10 3.30: AFTERNOON TEA SESSION 5 OPEN TO THE FLOOR Delegates will get added opportunity to share their experiences with others and there will be a dynamic discussion on various challenges that busy assistants face and strategies will be discussed to overcome the same. 4.30: SUMMING UP & CLOSE OF DAY 2 ABOUT YOUR FACILITATOR Dominic Siow is Principal of EQ Strategist, an organization that specializes in the design and delivery of peak performance and organisational culture transformation solutions that empower individuals and teams with the Emotional Intelligence, tools and strategies to realize their fullest potential. A highly regarded Speaker, Trainer, Facilitator and Coach, Dominic s work has created profound change across both the public and private sectors across Australia and South East Asia. He brings a high degree of energy to his training and talks, where he combines a wealth of hands-on business management experience with his genuine passion for helping create extraordinary organizational cultures through its people. He is an expert in the area of Emotional Intelligence, Leadership and Communicating to Influence. Dominic holds a Master Practitioner s Accreditation in NLP, a Bachelor of Science in Computer Science and Master of Commerce. In addition, he is certified in psychometric testing and a trained Life Coach.
NATIONAL EXECUTIVE ASSISTANT/PERSONAL ASSISTANT SUMMIT ***Register By: 2 days: 14 th &15 th December Venue: Cliftons Centre, Brisbane **REGISTRATION FORM** Tel: (02) 95807327 Fax: (02) 9585 2094 Email: info@learningnetworks.com.au INVESTMENT TOTAL: Register for Day1 only : $850 + GST ($935) Register Day 2 only: $850 + GST ($ 935) Register for Day1 & Day2 : $1550 + GST ($ 1705) Save $165 First Delegate: Day 1 Day2 Name Position Email Second Delegate: Day 1 Day2 Name Position Email Third Delegate: Day 1 Day2 Name Position Email Organisation: Address: Telephone: Fax: Sign: *Invoice shall be sent after receipt of the registration * Please make payment prior to the event * Cheques made payable to Learning Network Solutions Please debit my: Visa Amex Master card Bankcard Card Number: Expiry Date: Cardholder s Name: Venue Cliftons Centre, Level 3, 288 Edward St, Brisbane. Tel: 1800 629 088 Documentation Conference documentation provided by speakers will be supplied to delegates at the venue. Team Discounts: (Only 1 Discount Applies) *Register 3 delegates and receive a free pass for the 4 th delegate *Register 5 delegates and receive a free passes for the 6 th and 7 th delegate * Register 8 delegates at the same time and receive free passes for 9 th,, 10 th and 11 th delegate Lunch Lunch and refreshments will be provided at the event. Please inform us if you have specia dietary requirements Privacy Statement We do not have mailing lists and we do not share your contact information with any external agency. Information supplied by you may be used by Learning Network Solutions to provide you with further information about our events Cancellation Policy Cancellations made 2 weeks prior to the event will receive a complete refund. For cancellations done within 2 weeks of the program you are liable to make full payment and no refund can be made. We will issue you a credit note that could be used to attend any of our future events of the same amount. If event is not held due to any reason, our liability is limited to the event fee only. In any event our liability is limited to the event fee only. Program Changes We reserve the right to make changes in the program and the panel of speakers. Copyright: Learning Network Solutions @2010 All Rights Reserved ABN: 27107034453 Website: www.learningnetworks.com.au Code: LNS