Massachusetts Association of Healthcare Quality (MAHQ) 1
President s Report Welcome Recognition of Our 40 th Anniversary Incorporated in 1975, our first president was Mary P. Hood In 1999 we changed our name to MASSACHUSETTS Association for Healthcare Quality We have been a state affiliate of NAHQ since 1983 Mission The purpose of MAHQ is to advance excellence among healthcare quality professionals practicing across every specialty by providing opportunities for professional growth and to promote collaboration within the healthcare quality community. 2
President s Report Core Values Excellence Set high professional standards and support Health Care Quality (HCQ) professionals in promoting standards of excellence in healthcare practice; we invest in each other and value individual and cultural differences that make us strong. Professional Ethics professional accountability and moral obligation to a wide range of customers served (colleagues, organizations, patients). Integrity honest, ethical and responsible with our customers and members; ensure support and accountability over the association s operational resources. Partnerships engaging in collaborative relationships that support mission driven values to improve quality healthcare services; encourage and reward individual and team 2014 2015 Goals Organizational Growth Enhance Fiscal Growth & Viability to support advancement of mission related activities Professional Development Expand curriculum content that attracts HCQP practicing across various settings/disciplines Membership Increase membership and include HCQP from HCO that extend beyond managed care and acute care organizations Strategic Alliances Enhance partnerships with state/regional organizations that have interest in healthcare quality/safety 3
Leadership 2014 2015 Officers President Kimberly Botan RN, BSN President Elect Lynn Myers, MBA, RN, CPHQ Past President Bert Thurlo Walsh, RN, MM, CPHQ Treasurer Anne Boffa, MPH, CPHQ Board of Directors Cheryl Bardetti, RN, BSN, CPHQ Marjorie Blundon, MBA Debra Blyth Wilk, JD, RN, CPHQ Joan Trottier, MS, RN, CPHQ Marcy Cass, Esquire Cheryl Hafela, RN, MSN, CPHQ Nancy Ryll, MS, RN, CPHQ Lisa Herlihy, RN, MSN Finance Committee Chair: Lynn Myers, RN, MBA, CPHQ Committee Members: Cheryl Bardetti, RN, BSN, CPHQ Kimberly Botan, RN, BSN Shelly Bazes, RN, MS, FNP C Ed Donahue, RN, MBA, CPHQ Goals and Objectives: Provide timely and accurate financial reports to the MAHQ Board Provide timely and accurate financial reports to MAHQ members via the newsletter and website Administer the Professional Enhancement grant Assure timely filing of required state and federal reports 4
Finance Committee 2014 Income Dues $ 5,535.00 Program fees $ 24,875.00 Donations In $ 504.00 Interest $ 81.76 30,995.76 2014 Expenses Admin $ 7,332.80 Programs $ 14,732.70 Operations $ 1,546.32 Donations Out $ 640.00 Marketing & Dues $ 901.82 Website $ 345.08 Travel & Meetings $ 262.52 Misc Expenses $ 746.30 Total Expenses $ 26,507.54 Profit $ 4,488.22 Finance Committee Total Assets Dec 31, 2014 Dec 31, 2013 % Change $39,376.22 $31,713.00 24% 5
Finance Committee October 2014 Professional Enhancement Grant Awardee Terri Carter, MHA Using the grant to pursue CPHQ certification Passed the CPHQ Certification exam March 9, 2015! Congratulations Terri! Program Committee Chair: Marjorie Blundon, MBA Committee Members: Anne Boffa, MPH, CPHQ Lynn Myers, MBA, RN, CPHQ Bert Thurlo Walsh, RN, MM, CPHQ Alma Pelletier, MSN, RN Umber Shafiq, MPH Jeanne Desfresne, CPHQ Marcy Cass, Esquire Rita Estey, RN Terry Trainer, LPN, BS, CPHQ Casey Joseph, MPH CPHQ LSSBB Lisa Herlihy, RN 6
Program Committee: Goals To provide educational programs, for healthcare quality professionals, that promote opportunities for professional growth and keep members informed of changing trends in healthcare quality. Secure nationally and locally recognized quality professional speakers Increase educational program offerings that support core skills development and advancement of practice applicable to healthcare quality professionals across various disciplines and settings. Focus educational programs on webinars, which are posted on the MAHQ website to allow members future access to information and as a resource for CPHQ credits. Educational Offerings MAHQ Annual Meeting: The Challenge of Leading Quality Programs in Today s Environment May 1, 2014, Westborough, MA Making Improvement Happen Faster: What We ve Learned the Hard Way! September 23, 2014, Sandra Murray at Newton Wellesley Hospital Lean Six Sigma Webinar Series: Lean Six Sigma and Human Performance Technology October 22, 2014 Improving Patient Outcomes with Lean and Six Sigma January 14, 2015 Applying Lean Principles to Increase Patient Safety & Quality March 3, 2015 Webinar: Promoting Patient Safety Through A Multidisciplinary Approach to Alarm Management March 26, 2015, Co sponsored with the Massachusetts Coalition for the Prevention of Medical Errors 7
Membership Committee Cheryl Hafela, RN, MSN, CPHQ (Chair) Committee Members Anne Boffa, MPH, CPHQ Leigh Simons, MPH Marilyn Pennachio, RN, BSN, CPHQ Donna Eannuzzo RNC, BSN Eileen Laband RN, MBA, NE BC, CPHQ Kimberly Smith MSN, RN, ACNS BC, GCNS BC, CPHQ, CMAC Debra Blyth Wilk JD, RN, CPHQ Membership Committee Goals: Improve value proposition/membership benefits for MAHQ members Maintain current membership and attract new members Develop and distribute a semi annual newsletter for members Provide venue for membership networking through LinkedIn and Facebook Recognize and celebrate National Health Care Quality Week Annually recognize and celebrate Massachusetts CPHQ recipients 8
Membership Committee 152 MAHQ members in 2014 with almost half of our membership retained as renewals. Conducted Annual Survey for membership feedback to determine programs and offerings Newsletter published in February/September of 2014 and February 2015 New Features: Original articles written by members (Send in your articles) Member Corner highlighting a MAHQ member Improved benefits to members by funding the Professional Quality Grant awarded annually Recognized National Health Care Quality Week and partnered with the program committee to provide a Webinar to MAHQ members in October 2014 Generate networking opportunities through LinkedIn; 203 members are linked to our group; and 34 Facebook likes Membership categories include Organizational and Student/Retiree Website Committee Website Committee Members Bert Thurlo Walsh, RN, MM, CPHQ Nancy Epstein Kerins, CPHQ Maryann Walters Website Committee Goals and Achievements 2014 2015 Ongoing management and maintenance of the MAHQ website Developed a process for capturing memberships (new/renewals) using a form vendor to maintain longitudinal data Developed process for embedding PayPal option into membership forms Develop an enews platform for launch with the May newsletter 9
Governance/Leadership Committee Co Chairs: Bert A. Thurlo Walsh, RN, MM, CPHQ Lynn Myers, MBA, RN, CPHQ Committee members: Cheryl Bardetti, RN, BSN, CPHQ Marcy Cass, Esquire Governance/Leadership Committee Review Bylaws so that the organization keeps pace with NAHQ agenda and that the bylaws reflect state association work and functioning Develop a pipeline of leaders for the organization Prepare a slate of nominees for 2015 2016 Board Year Continue to provide opportunities for members to volunteer and participate in MAHQ Recognize the work of volunteers 10
By Laws Review No Changes recommended to By Laws 11
Leadership 2015 2016 Officers President Lynn Myers, MBA, RN, CPHQ Past President Kimberly Botan RN, BSN President Elect Cheryl Hafela, RN, MSN, CPHQ Treasurer Anne Boffa, MPH, CPHQ Board of Directors Cheryl Bardetti, RN, BSN Marjorie Blundon, MBA Jennifer Fexis, CPHQ Debra Pelletier, RN, MSN Lisa Herlihy, RN, MSN, CCRN CSC Nancy Ryll, MS, BSN, RN, CPHQ Debra Blyth Wilk, JD, RN, CPHQ Bert Thurlo Walsh, RN, MM, CPHQ Thank you to our Volunteers! Shelly Bazes, RN, MS, NP Edward Donahue, RN, MBA, CPHQ Rita Estey, RN Alma Pelletier, RN, MSN Theresa Trainor, LPN, BS, CPHQ Umber Shafiq, MPH Jeanne Desfresne, CPHQ Casey Joseph, MPH, CPHQ, LSSBB Leigh Simmons, MPH Marilyn Pennachio, RN, BSN, CPHQ Donna Eannuzzo RNC, BSN Eileen Laband RN, MBA, NE BC, CPHQ Kimberly Smith MSN, RN, CPHQ, CMAC Nancy Epstein Kerins, CPHQ 12