INTERACT Webinar Series
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1 INTERACT Webinar Series Session 1: Introduction to the Program February 25, 2015 with presenters: Carol Dietz, RN, MBA Florence Johnson, MSN, MHA Sheila Eckenrode, BSN, MA
2 Today s Session Objectives Welcome nursing homes from six New England states Understand readmission rate root causes Understand the New England QIN-QIO goals/activities Describe INTERACT to leadership and colleagues Understand the importance of forming an INTERACT team Navigate the INTERACT site to access updated tools and resources 15 minute group discussion for Connecticut participants 2
3 Welcome to the INTERACT Program You are a pioneer! 3
4 Your New England QIN-QIO 14 regional QIN QIOs formed from 53 state-based QIOs Administered by Healthcentric Advisors (RI QIO) QIO collaboration in six New England States with the goal of creating the healthiest region in the United States Reduce 30 day unplanned hospital readmissions 20% by
5 Data Reports: Connecticut 5
6 Data Reports: Rhode Island 6
7 Data Reports: New Hampshire 7
8 Data Reports: Vermont 8
9 Data Reports: Massachusetts 9
10 Data Reports: Maine 10
11 Polling Question 11
12 What is INTERACT? Interventions to Reduce Acute Care Transfers A quality improvement program that focuses on the management of acute change in resident condition. It includes clinical and educational tools and strategies for use in everyday practice in long term care facilities. 12
13 GOAL of INTERACT To improve care, not to prevent all hospital transfers In fact, INTERACT can result in more rapid transfer of residents who need hospital care 13
14 INTERACT Components Quality Improvement Tools Communication Tools Decision Support Tools Advanced Care Planning Tools 14
15 15
16 What if you have started already Checklist Helps you assess the degree to which has been implemented Reveals opportunities for further implementation 16
17 First Step: Develop an INTERACT Team Multidisciplinary Existing Team? Line staff essential Meet monthly Team Norms Review data Report out 17
18 Team Basics Multidisciplinary Team norms/ground rules Assign roles Leader Facilitator Time keeper Minutes/Agenda 18
19 Report Out At staff meetings Medical Executive Committee Consider posters, visual aids Stories Report readmission rates Report INTERACT implementation (e.g. number of time tools used, etc.) 19
20 Questions? 20
21 Contact Information Regional INTERACT team contacts: Florence Johnson, RN, MSN, MHA Certified INTERACT Educator (860) Sheila Eckenrode, BSN, MA, CPHQ (860) Carol Dietz, RN, MBA, CPHQ (860) This material was prepared by the New England Quality Innovation Network-Quality Improvement Organization (QIN-QIO), the Medicare Quality Improvement Organization for New England, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 11SOWQIN_NE
22 15-Minute Sharing Session State Specific Connecticut Nursing Homes who have signed an INTERACT participation agreement as part of a Community of Care - please stay on the line Rhode Island Nursing Homes: Kathleen Calandra Passcode: New Hampshire Nursing Homes: Joyce Johnson Passcode:
23 Monthly Initiatives Homework Implement a tool Discuss successes and barriers during 15 minute sharing session Discuss at community meetings Send readmission data to QIN-QIO (tracking tool) 23
24 Homework for CT Registered Facilities Develop team First team meeting-go to INTERACT website Present project to leadership Talk it up to colleagues Report back to community and at monthly webinar 24
25 Contact Information Regional INTERACT team contacts: Florence Johnson, RN, MSN, MHA Certified INTERACT Educator (860) Sheila Eckenrode, BSN, MA, CPHQ (860) Carol Dietz, RN, MBA, CPHQ (860) This material was prepared by the New England Quality Innovation Network-Quality Improvement Organization (QIN-QIO), the Medicare Quality Improvement Organization for New England, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 11SOWQIN_NE
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