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ASIAN CLAIMS CONVENTION 20-21-22 APRIL 2016 AUSTRALASIAN INSTITUTE OF CHARTERED LOSS ADJUSTERS WWW.AICLA.ORG GOLD SPONSORS Forensic Services Asia Pte Ltd PT&C LWG Forensic Consulting Services SPONSORED BY International Recovery Services McLarens Global Claims Services Belfor THE IMPACT OF TECHNOLOGY Early Bird Registration Closes 25 March 2016 MEDIA PARTNER McMullan Conway IN PARTNERSHIP WITH Singapore College of Insurance The Malaysian Insurance Institute

About the Event This comprehensive event will encompass a Cocktail Function, two day Convention and Gala Dinner. It will cover key issues impacting the claims sector of the insurance industry. Delegates will receive information and share insights from leading professional speakers from a wide range of fields. The presentations are highly topical and relevant in a dynamically changing global insurance market. Venue and Accommodation The convention venue is the Grand Mercure Phuket Patong. Room includes free internet access, inclusive of taxes, large double bed, widescreen tv and breakfast. grandmercurephuketpatong.com Competitive accommodation rates have been negotiated and bookings can be made by downloading the accommodation form on page six. Cocktail Function The cocktail function will be held on Wednesday 20 April 6:00pm to 8:00pm. Golf Event If there is sufficent interest an 18 hole golf event will be held on Saturday 23rd April. Please advise your interest by contacting Tony Libke at adminoffice@aicla.org Sponsorship There are sponsorship opportunities available for interested parties. For a copy of the offerings, please contact Tony Libke AICLA Chief Executive at adminoffice@aicla.org Who Should Attend Professionals engaged in the insurance industry, particularly in the area of claims including senior insurance company managers, brokers, re-insurers, loss adjusters, professional consultants, insurance lawyers, suppliers and service providers. 2

Programme WEDNESDAY 20 APRIL 2016 Time Function / Topic Speaker Company 6:00-8:00pm Cocktail Function Sponsored by International Recovery Services THURSDAY 21 APRIL 2016 8:00-9:00 am Registration Morning Sponsor: Forensic Services Pte Ltd 9:00-9:15 am Welcoming and opening Michael Collins President of AICLA 9:15-10:00 am Materials Failure and Loss Prevention Dr. Sophie Parsons Senior Associate Prominent Loss Adjusting Services Hannaford Forensic Serv. Asia 10:00-10:30 am Morning Tea 10:30-11:15 am The 2015 Tianjin Port Explosion Technology s Impact on Multiple Phases of the Claims Process Marco Soto Senior Technical Consultant PT&C LWG Forensic Consulting Services 11:15-12:00 pm CCTV Evidence and Fire Investigation Yu Ong Sing Consulting Scientist Forensic Services Asia Pte Ltd 12:00-1:15 pm Lunch Afternoon Sponsor: Forensic Services Pte Ltd 1:15-2:00 pm Marine Recoveries - Maximise the Opportunity 2:00-2:45 pm A Forensic Accountant s View on Cyber and 3D Printing 2:45-3:15 Afternoon Tea Paul Sansom Managing Director Alex Koukoullis Director W. E Cox Claims Group Pte ltd RGL Forensic 3:15-4:00 pm Tackling Insurance Fraud Chan Hwee Seng Chairman 4:00-4:45 pm Cyber Risks Facing Corporations John Goulios Head of Litigation & Regulatory Co-Head Insurance Sector - Asia Pacific Crawford & Co. Int. Pte Ltd DLA Piper Singapore Pte. Ltd. 7:00-11:00pm Gala Dinner 3

Programme FRIDAY 22 APRIL 2016 Time Function / Topic Speaker Company 8:00-9:15 am Registration Morning Sponsor: PT&C LWG Forensic Consulting Services 9:15-10:00 am Overview and Challenges of Marine Claims 10:00-10:45 am Re-Insurance - Claims Control and Follow the Fortunes 10:45-11:15 am Morning Tea Puspa Rajamoney Claims Manager, Marine Ian Roberts Partner Liberty International Underwriters Clyde & Co Clasis Singapore Pte. Ltd. 11:15-12:00 pm Using Innovative Technology in Building and Other Structure Damage Assessments Peter Wrona Associate Principal Thornton Tomasetti Inc. 12:00-1:15 pm Lunch Afternoon Sponsor: PT&C LWG Forensic Consulting Services 1:15-2:00 pm How New Technology Will Impact Re-insurers e.g Driverless Vehicles 2:00-2:45 pm Insurance Media - Influence, Changes and Challenges in the Digital Age 2:45-3:15 pm Afternoon Tea 3:15-4:00 pm Biased? Who, me? The Psychology of Construction Claims. Danny Ooi Regional Manager Terry McMullan Managing Director Ian McWalter Managing Director Scor Re McMullan Conway FT Adjusting 4:00-4:15 pm Closure Michael Collins President of AICLA Prominent Loss Adjusting Services 4

Registration Form/ Tax Invoice - ACC16 Registration Please complete form in block letters. Payment must accompany registration form. For multiple registrations please complete separate sheet for each delegate. Delegate Details Title: Mr Mrs Ms Dr AICLA/MII/SCI Member Surname: Position: Non-Member Given name: Organisation: Address: State: Country: Postcode: Business phone: Email: (confirmation will be sent to this address) Preferred name on badge: Dietary requirements: Halal Vegetarian Other please specify: FORM 1 of 3 5

ASIAN CLAIMS CONVENTION 2016 - Phuket Thailand - Registration FULL CONVENTION REGISTRATION (20-21-22 APRIL) COCKTAIL FUNCTION (Wed) 2 DAY CONVENTION (Thurs + Fri) Convention Materials, Lunch and Refreshments both days PLUS ONE GALA DINNER TICKET Member (AICLA, MII, SCI) USD $ Non-Member USD $ Early Bird (paid before 25 March 2016) Individual registration $750 $850 Multiple registration (3 or more from one company) $700 $800 Standard (paid after 25 March 2016) Individual registration $850 $950 Multiple registration (3 or more from one company) $800 $900 ONE DAY CONVENTION REGISTRATION (Includes entry to the convention on either Thursday or Friday with Convention Materials, Lunch and Refreshments) Thursday registration only $400 $500 Friday registration only $400 $500 OTHER OPTIONS Additional tickets for colleagues or partners (For multiple registrations please attach details of each attendee) Cocktail Function Only (Wednesday) $100 Name: Convention Dinner Only (Thursday) $150 Name: Dietary requirements: Halal Vegetarian Other please specify: TOTAL AMOUNT PAYABLE Cocktail Function, Convention & Gala Dinner (and any additional Cocktail or Dinner Tickets) TOTAL USD $ FORM 2 of 3 6

ASIAN CLAIMS CONVENTION 2016 - Phuket Thailand - Payment Details OPTION 1 EFTPOS/ DIRECT CREDIT Date payment made: / / Bank account: National Australia Bank Bank address: Level 22, 100 Creek Street Brisbane Australia 4000 Account name: Australasian Institute Of Chartered Loss Adjusters (AICLA) Account number: AUILAUSD01 Swift Code: NATAAU3302S Our address: AICLA, 2nd floor Canegrowers Building, 190 Edward Street Brisbane Australia 4000 Reference: Your name/complany as per registration form OPTION 2 CREDIT CARD Visa Mastercard Card Number: Cardholders Name: Card Expiry Date: / / Amount: USD $ Email: (for payment receipt) Cardholders Signature: Date: / / Accommodation For accommodation bookings please download the accommodation form and return directly to the Grand Mercure Phuket Patong via email at H8109-re@accor.com CLICK HERE TO DOWNLOAD ACCOMMODATION FORM FORM 3 of 3 7

CANCELLATION AND SUBSTITUTION POLICY Cancellation in writing made before 02 April 2016 full refund less $100 administration fee. Cancellations received after 02 April 2016 no refund. In the event of a registrants inability to attend, a substitute delegate is welcome. Substitutions may be made at any time prior to 13 April 2016. CHANGES TO THE PROGRAMME If necessary the organising committee reserve the right to alter the programme without prior notification to delegates. To confirm your registration Please complete the form with payment and return to: Australasian Institute of Chartered Loss Adjusters (AICLA) GPO Box 1705, Brisbane Qld 4001 Phone: +61 7 3229 6663 Fax: +61 7 3221 7267 Email: adminoffice@aicla.org ORGANISING COMMITTEE Michael Collins Prominent Loss Adjusting Services, Australia Ian Lavin Thailand Jaye Kumar VRS ANA, Australia Budi Maharesi McLarens, Indonesia Tony Libke Australasian Institute of Chartered Loss Adjusters, Australia AUSTRALASIAN INSTITUTE OF CHARTERED LOSS ADJUSTERS WWW.AICLA.ORG 8