Frontline Executive Feltham and OC West Section 1: Information for Applicants Section 2: About Only Connect Section 3: About the Role Section 4: Person Specification Section 5: Monitoring Form 1
SECTION 1: INFORMATION FOR APPLICANTS The following guidance is designed to assist you to complete the application as effectively as possible and understand the recruitment process: 1. In addition to a covering letter and CV, please include a Statement of Support of not more than one side of A4. For your statement of support please consider the following points: - Specific accountabilities of the post (Section 3) - Key attributes and experience (Section 4) NB: The relevant transferable skills and experience you outline within your statement need not only be drawn from previous employment, but could be taken from voluntary or leisure activities in which you have been/are involved in. 2. Your CV, supporting statement, and recruitment monitoring form should be returned by email to recruitment@oclondon.org no later than 12 noon on Monday 7 th Dec 2015. Applications received after the closing date will not be considered. 3. You will receive a response confirming receipt. If you DO NOT receive this response within two working days of sending, please call Martin Brett on 0203 642 2345 to check whether your application has been received - be sure to do so before the closing date. 4. After the closing date, the applications will be assessed by the panel and those candidates who best match the criteria will be short listed for interview. The monitoring form will be detached beforehand and is used for monitoring purposes only, and does not form part of your application. 5. Applicants who have been short- listed will be notified by phone by Thursday 10th December 2015. Due to our limited resources we are unable to provide feedback on unsuccessful applications. 6. Interviews will be held on Wednesday 16 th Dec. Shortlisted applicants will be contacted by phone to arrange interview times. Details of the interview will be confirmed by email. 7. The interview panel will ask the candidates questions intended to allow you to expand on your CV and Statement of Support and to demonstrate to the panel how you meet the essential and desirable requirements of the post. At the end of the interview candidates will have an opportunity to ask questions about the job, and Only Connect in general. 8. Shortlisted candidates may be asked to complete a task in advance of the second interview. 9. Once all interviews have taken place, unsuccessful shortlisted applicants will be contacted and informed of the outcome by email and offered the opportunity to receive feedback. 2
SECTION 2: ABOUT Only Connect Only Connect is London s creative criminal justice charity, rooted in community. Our vision is a more connected, human and just society, where we all choose a crime free life. The focus of our work is innovation to reduce re- offending. We work with Londoners aged 16+ with recent experience of the justice system, equipping them with the necessary skills, attributes and positive networks to develop and pursue their life goals without harm. We work in prisons, across youth justice and through our unique Membership centres to deliver projects that build relationships, grow skills and cut crime. Our Membership model offers one single, seamless relationship from custody to community and into future prospects. We do this effectively; in 2014/15, over 65% of our Members progressed into education or employment or training. We believe in the idea of Handshake, not Handout. This means our Members are enabled to design and deliver solutions to their own problems, and problems faced by other Members and their peers across London. We aim to equip a generation of people with the resilience and skills to address the challenges they face, and become positive agents for change in their communities assets not liabilities for London. We achieve impact in two ways. Firstly, we work in prison and across youth justice services, engaging at every point in the custody cycle in order to reduce offending. We see the people we work with as assets not liabilities, with a contribution to make to their families, communities and wider society. Secondly, we provide ex- offenders with Membership of one of our unique clubs in central and west London. The clubs support Members to support themselves, unlocking their potential through training, support and creative opportunities. Our hands on work in the community means that we are in a strong position to advocate for young people at risk, prisoners and ex- offenders, drawing on data and evidence to act as their voice in the wider policy and action debate. 3
SECTION 3: ABOUT THE ROLE JOB TITLE: Frontline Executive ACCOUNTABLE TO: Support Manger, OC Central APPOINTMENT: Full time SALARY RANGE: 24,000 to 27,000 per annum depending on experience PURPOSE OF ROLE: Your principal responsibility will be to deliver casework and interventions as part of the NOMS CFO3 programme in Feltham A. This is a government- funded voluntary programme designed to help young people as they leave custody and return to their communities and/or are already within the community with a history of offending. You will be expected to work inside prison to identify and recruit appropriate enrolments onto the CFO3 programme, manage a caseload of enrolments and deliver one to one/group sessions inside and outside of the prison settings and/or successfully transition enrolments to the external Only Connect provision. Additionally you will be aware of Only Connect s work on CFO3 across 3 prisons, ensuring targets are met for your brief and the work is consistently delivered to a high standard. You will be expected to constantly evaluate and track progress against the contract criteria and OC monitoring requirements to ensure this project achieves clear outcomes. You will be expected to deliver consistency and quality through excellent planning, consultation, stakeholder management and on- going delivery management HOURS: 35 Hours per week plus one hour unpaid lunch LEAVE: In addition to normal public holidays, 28 paid work days per year CLOSING DATE: 12 noon on Monday 7 th Dec 2015 INTERVIEWS: Held on Wednesday 16 th Dec 2015. SPECIFIC ACCOUNTABILITIES: Drive the delivery of the CFO3 programme in Feltham, with primary responsibility for resettlement casework support in the prison. Work alongside caseworkers and YOT workers to identify and enrol appropriate candidates for the CFO3 programme, working towards a set number of enrolments each month. 4
Deliver one to one and group work sessions with enrolments from the CFO3 programme. Research and develop appropriate pathways for CFO3 enrolments and/or support enrolments into OC membership Effectively track and record the progression of CFO3 enrolments Deliver detached community work with CFO3 clients not appropriate for OC membership Manage a community- based caseload of both CFO3 and non- CFO3 participants supporting the work in our OC West community centre. Take a leading role on delivering support work for women within Only Connect and developing stronger routes into membership for female offenders. This role requires DBS and Prison clearance priority will be given to candidates who are already cleared GENERAL DUTIES Represent Only Connect at meetings, social events and functions Complete monthly, quarterly and annual reports as required Attend Only Connect meetings, to collaborate with other programmes on projects where appropriate and to contribute to the development of Only Connect as an organisation Adhere to and implement relevant policies, including equal opportunities and health and safety Undertake any other reasonable duties as requested by line manager SECTION 4: PERSON SPECIFICATION You will be an experienced caseworker with the ability to work well within a team dynamic. You will have a strong track record of delivering frontline work, both one to one and group work sessions, within prisons and community settings. You will have experience of working to contract- specific outcomes and will be well versed in the criminal justice sector. You will report directly into the Team Manager for CFO3, and expected to work in tandem with the rest of Only Connect s Frontline team in order to deliver the best possible outcomes for our members. SETTING DIRECTION Changing and Improving Find ways to create opportunities for Only Connect and/or ways for Only Connect to improve and change with the understanding of existing systems (e.g. criminal justice) Work under your own steam, being prepared to take calculated risks Prepare for and respond appropriately to challenges that may come from external interactions 5
or internal changes in Only Connect Making Effective Decisions Make strong, resolute decisions when they are needed Identify a range of credible and relevant sources of information that will help you deliver your job well, using this data to make progress Recognise options that are available to you and Only Connect and present these to teams coherently (whether verbally or in writing) to facilitate decisions Appreciate scope of your own authority, but invite constructive challenge from colleagues if it is to create the best possible outcome DELIVERING RESULTS Managing through Quality Make effective use of project management skills and techniques Work with the team to set priorities, goals, objectives and timescales Promote a culture of high performance that challenges indecision or inefficiency Delivering at Pace Pick out responsibilities that sufficiently stretch yourself and team to deliver on agreed goals and objectives Demonstrate a positive approach to keeping efforts focussed on the goals that really matter Take responsibility for delivering expected outcomes on time and standard, regularly monitoring own work against milestones or targets Commercial acumen Actively seek out commercial opportunities for Only Connect to deliver large grants or contracts Understand the relevant terms and conditions of any actual or potential delivery obligation (grant/contract) that Only Connect has with a partner and the implications this has for our relationships 6
ENGAGING PEOPLE Leading and Communicating Regularly communicate with all staff in the team and the wider company, clarifying goals and direct relevance of your work to achieving them Appreciate the variety of communication styles and methods required when dealing with variety of partners Convey enthusiasm and energy for your own, colleagues and partners work, encouraging others to do the same Collaborating and Partnering Establish relationships with a range of stakeholders to support delivery of business outcomes Invest time to generate a common focus and genuine team spirit Actively seek input from a diverse range of people Readily share resources to support high priority work, showing pragmatism and support for the shared goals of Only Connect Deal with conflict in a prompt, calm and constructive way Encourage collaboration across teams, especially across Membership and Delivery 7
SECTION 5: MONITORING FORM EQUALITIES MONITORING INFORMATION This section of the application form will be detached from your application and will be used for monitoring purposes only. Only Connect is committed to promoting equality and eliminating unlawful discrimination. AGE GENDER 18-35 36-50 51-65 Over 65 Male Female ETHNIC ORIGIN Asian or Asian British Mixed Other Ethnic Group Bangladesh White & Asian Chinese Indian White & Black African Any Other Ethnic Group Pakistani Any other Asian Background White & Black Caribbean Any other mixed background Black or Black British African Caribbean Any other black background White British Irish Any other white background DO YOU CONSIDER YOURSELF TO HAVE A DISABILITY? Yes No I do not wish to disclose this information WHERE DID YOU HEAR OF THIS POST? Charityjob.co.uk jobsgopublic.co.uk Guardian Jobs www. oclondon.org word of mouth other: 8