Version 11. Essentials for Participants

Versin 11 Essentials fr Participants September, 2011

Table f Cntents Chapter 1 Using this Guide 1 Hw t use this guide 1 Terminlgy 2 Getting Help 2 Dcumentatin and Training Materials 2 Technical Supprt 3 Cnventins Used in this Guide 3 Operating System Differences 3 Ntes 4 Typgraphical Cnventins 4 Chapter 2 Getting Started 5 Minimum Client System Requirements 6 Jining a Blackbard Cllabrate Web Cnferencing Sessin 7 Setting Yur Prxy Cnfiguratin 7 Chapter 3 The Blackbard Cllabrate Web Cnferencing Rm 11 The Cntent Area Mdes 12 The Menus 14 Menus in the Main Menu Bar 14 Drp-Dwn Menus 14 Clsing the Applicatin 15 The Cnfirmatin Dialg 15 Chapter 4 The Participants Panel 17 Understanding Permissins 18 Permissin Indicatrs in the Participants List 19 Knwing When Smene has Jined r Left a Sessin 21 Raising and Lwering Yur Hand 21 Raised Hand Ntificatin 22 Stepping Away 22 Stepping Back 23 Entering Feedback 23 Activity Indicatrs 24 Status Indicatrs 25 Table f Cntents i

Plling 26 User Prfiles 28 Viewing a User s Prfile 28 Editing Yur User Prfile 29 Chapter 5 Vide Bradcast 35 Vide Activity, Permissin and Status Indicatrs 36 Activity and Permissin Indicatrs 36 Status Indicatrs 37 Previewing and Transmitting Vide 37 Previewing Vide 37 Transmitting Vide 38 Selecting yur Vide Camera 39 Viewing Vide 40 The Default Views 40 Multiple Simultaneus Cameras 41 Cntrlling the Primary Vide Display 42 Chapter 6 The Chat Panel 45 Chat Activity and Permissin Indicatrs 46 Viewing Chat Messages 46 New Messages in Other Cnversatin Tabs 47 Cnversatin Tabs 47 Sending Chat Messages 48 Sending Messages t Everyne in a Rm r Existing Grup Cnversatin 48 Sending Messages t Selected Individuals 49 Adding Emticns t yur Chat Message 50 Adding External Links t yur Chat Message 50 Chapter 7 The Audi Feature 53 Audi Activity, Permissin and Status Indicatrs 54 Activity and Permissin Indicatrs 54 Status Indicatrs 55 Basic Audi Cnfiguratin 55 Using the Audi Setup Wizard 56 Using Yur Micrphne 58 Adjusting Micrphne and Speaker Levels 58 ii Table f Cntents

Micrphne Level 59 Speaker Level 59 Chapter 8 The Whitebard 61 Whitebard Activity, Permissin and Status Indicatrs 63 Activity and Permissin Indicatrs 63 Adding Cntent t the Whitebard 63 The Tls Palette 63 Setting Whitebard Preferences 70 Wrking with Whitebard Pages 72 Navigating Between Pages 72 Navigating Between Pages 73 Saving Whitebard Pages 74 Printing Whitebard Pages 75 Chapter 9 Applicatin Sharing 77 Applicatin Sharing Activity, Permissin and Status Indicatrs 78 Activity and Permissin Indicatrs 78 Status Indicatrs 78 Scaling the Shared Cntent 79 Maximizing the Cntent Area 80 Emphasized Cursr 80 Hsting an Applicatin Sharing Sessin 80 Applicatin Sharing Mde 80 Starting Applicatin Sharing 81 Cntrlling an Applicatin Share 83 Giving Cntrl f an Applicatin Share t Anther 84 Pausing r Ending an Applicatin Share 85 Chapter 10 Web Tur 87 Web Tur Mde 88 Web Tur Activity and Permissin Indicatrs 88 Starting a Web Tur 89 Cnducting a Web Tur 89 The Fllw Me Optin 89 Publishing URL t Chat Panel 90 Stpping the Web Tur 90 Table f Cntents iii

Viewing a Web Tur 90 Optimizing the Cntent Area 90 Chapter 11 Interactive Recrdings 91 Cpyright 93 Trademarks 94 iv Table f Cntents

Chapter 1 Using this Guide This guide prvides infrmatin n the mst widely used features f Blackbard Cllabrate Web Cnferencing thse features mst essential t cnducting a Blackbard Cllabrate sessin. Fr infrmatin n all the features, refer t the full Participant's Guide. Hw t use this guide It is highly recmmend that yu read the first three chapters f this guide prir t attending a Blackbard Cllabrate Web Cnferencing sessin. 1. Read Cnventins Used in this Guide n page 3 f this chapter t familiarize yurself with the varius presentatin, frmatting and typgraphical cnventins used in this guide. 2. Fllw the instructins in Getting Started n page 5 t ensure yu have the prper hardware and sftware t run Blackbard Cllabrate and t set up yur Blackbard Cllabrate envirnment. 3. Read The Blackbard Cllabrate Web Cnferencing Rm n page 11 t familiarize yurself with the Blackbard Cllabrate user interface. Refer t the remaining chapters in any rder t becme familiar with the available tls and features f Blackbard Cllabrate. Page 1

Nte: Fr a discussin f the accessibility features in Blackbard Cllabrate Web Cnferencing, including Clsed-Captining and the Activity Windw, see the Accessibility Guide fr Participants. Terminlgy The fllwing terms are used in this guide when referring t Blackbard Cllabrate Web Cnferencing users: Mderatr Mderatrs have access t all Blackbard Cllabrate features, including the ability t grant Mderatr status t Participants. The persn cnducting a sessin, such as a teacher, is a Mderatr. Participant Participants have restricted access t Blackbard Cllabrate features. Students are typically Participants, althugh Mderatrs can grant Participants Mderatr status. Sessin Attendee Anyne attending the sessin (bth Mderatrs and Participants). Invitee Anyne invited t the sessin (bth Mderatrs and Participants). Getting Help Dcumentatin and Training Materials Dcumentatin and training materials (fr all Blackbard Cllabrate prducts) are available n the On-Demand Learning Center, which can be reached in tw ways: Frm within Blackbard Cllabrate Web Cnferencing, select Additinal Dcumentatin frm the Help menu. In yur brwser, enter the fllwing address: http://www.blackbard.cm/platfrms/cllabrate/services/on-demand-learning-center.aspx Yu can directly pen the fllwing dcuments frm within Blackbard Cllabrate Web Cnferencing by selecting them frm the Help menu: Keybard Shrtcuts Accessibility Guide (Mderatr's versin) Blackbard Cllabrate Essentials fr Mderatrs Blackbard Cllabrate Essentials fr Participants 2 Using this Guide

Technical Supprt Blackbard Cllabrate technical supprt and the supprt Knwledge Base are available thrugh the Supprt Prtal: http://supprt.blackbardcllabrate.cm Cnventins Used in this Guide Operating System Differences This guide is written fr Blackbard Cllabrate Web Cnferencing users n all supprted perating systems: Windws, Mac OS X, and Linux. Keystrkes and Muse Clicks The same keystrkes and muse clicks are used n Windws and Linux platfrms. Thse used n Mac OS X are different. This guide gives instructins fr users f all supprted perating systems. The Windws/Linux keystrkes r muse clicks are given first, fllwed by thse fr Mac OS X (in parentheses): Muse Click Example Select the bject and then right-click (Cntrl-Click n Mac) anywhere n the Whitebard t display the cntext menu. Keystrke Example Select the bject(s) in the Whitebard r in the Object Explrer and then enter Ctrl+X (Cmmand-X n Mac) t cut the bject(s). Screen Captures Mst screen captures shwn in this guide were taken in a Windws envirnment. If yu are running Blackbard Cllabrate Web Cnferencing n a Mac OS X r Linux platfrm, the appearance f windws, dialg bxes, etc. will differ slightly frm thse shwn in this guide. Variables There are a few places in Blackbard Cllabrate Web Cnferencing that are ppulated with data specific t the sessin. Because we d nt knw in advance what thse data (e.g., wrds r names) will be, in this guide they are represented by variables enclsed in angle brackets. Fr example, the variable <Panel Name> is used in the discussin f Restring Default Prefence Setttings t represent the name f the currently selected panel. Using this Guide 3

Ntes Six types f ntes are used in this guide t highlight infrmatin: Nte: Ntes are used t highlight imprtant infrmatin r t present asides relevant t the tpic at hand. Tip: Tips prvide helpful infrmatin n hw t mst effectively use a particular feature f Blackbard Cllabrate Web Cnferencing. Cautin: Cautins alert yu t ptentially cnfusing terminlgy r difficulties that may ccur when using Blackbard Cllabrate Web Cnferencing. Warning: Warnings alert yu t ptentially serius prblems. Ntes f this frmat are used t highlight Linux-specific infrmatin. Ntes f this frmat are used t highlight Mac-specific infrmatin. Typgraphical Cnventins Cnventin Descriptin 1. Number Indicates a step in a task. Hllw bullets Bld Italics Mnspace <brackets> Indicates that there are several ptins available fr cmpleting a task, but nly ne is necessary. Represents clickable elements in the user interface (e.g., text links, buttns, tabs, etc.). Als used t give emphasis t wrds. Represents menu items, ptins and parameters. Als used fr crss references. Indicates pathnames, filenames, flders and cmmand lines. Indicates variables. 4 Using this Guide

Chapter 2 Getting Started There are a few things yu shuld d befre yu mderate a sessin: Ensure yur cmputer meets the minimum system requirements recmmended fr running a Blackbard Cllabrate Web Cnferencing sessin n yur cmputer. See Minimum Client System Requirements n page 6. Launch int a private Blackbard Cllabrate Web Cnferencing sessin where yu can familiarize yurself with the Whitebard tls r create r review presentatins and/r quizzes prir t jining yur scheduled sessin. (Fr instructins n launching a private sessin, see Launching an Offline Blackbard Cllabrate Web Cnferencing Sessin n page 1.) Jin a Blackbard Cllabrate Web Cnferencing sessin. Yu may jin a sessin either thrugh an email link sent t yu by yur rganizatin r via a link n a web page. The methd by which yu jin a sessin will vary depending n yur rganizatin. See Jining a Blackbard Cllabrate Web Cnferencing Sessin n page 7. Once yu have successfully launched int a Blackbard Cllabrate Web Cnferencing sessin, run the Audi Setup Wizard (see Using the Audi Setup Wizard n page 56) and set yur prxy settings (see Setting Yur Prxy Cnfiguratin n page 7). Page 5

Minimum Client System Requirements Befre yu can get started in a Blackbard Cllabrate Web Cnferencing sessin, yu shuld ensure that yur cmputer is able t supprt the needs f the cllabratin envirnment. Tip: Fr all users, we strngly recmmend that yu use a headset (r at least headphnes r an ech canceling micrphne) rather than speakers when using simultaneus talkers. This will eliminate ptential eching and feedback and imprve yur audi experience. Yur cmputer shuld meet r exceed the fllwing minimum requirements: Windws Windws XP (32 bit), Windws Vista (32 r 64 bit) r Windws 7 (32 r 64 bit) Pentium III 1 GHz prcessr Mac OS X Linux Mac OS X 10.5 (32 r 64 bit) r Mac OS X 10.6 (32 r 64 bit) G4, G5 r Intel prcessr Ubuntu 9.10 (64 bit) Pentium III 1 GHz prcessr In additin t the abve requirements, all clients require the fllwing: Java versin 1.5 r higher Nte: Fr a 32 bit OS use a 32 bit JVM and fr a 64 bit OS use a 64 bit JVM. If the crrect versin f Java is nt detected, Blackbard Cllabrate will prmpt yu t install a new versin. 256 MB RAM 20 MB free disk space 28.8 KBps Internet cnnectin Windws r Linux: sund card with speakers and micrphne r headset (r telephne fr Telephny users) Macs: internal, USB, r external isight micrphne (r telephne fr Telephny users) 6 Getting Started

Jining a Blackbard Cllabrate Web Cnferencing Sessin Hw yu jin a Blackbard Cllabrate Web Cnferencing sessin varies depending n the rganizatin hsting the Blackbard Cllabrate Web Cnferencing sessin. Fllw the instructins prvided by the rganizatin hsting yur sessin. Yur System Administratr r Mderatr shuld prvide yu with the fllwing infrmatin: Hw t access yur Blackbard Cllabrate Web Cnferencing sessins. Yur username and passwrd (if applicable). Hw t access yur recrdings. Wh t cntact fr help and where t access the user guides and ther resurce material fr yur system. Setting Yur Prxy Cnfiguratin If yu are cnnecting thrugh an Internet firewall, which is set up t blck bth utbund and inbund cnnectins and web brwsing that is dne thrugh an HTTP r HTTPS prxy server, yu may have t change the Prxy Settings preference in Blackbard Cllabrate Web Cnferencing By default, Blackbard Cllabrate inherits the same prxy settings as the brwser it was launched thrugh. If Blackbard Cllabrate is unable t autmatically detect the prxy settings it will be unable t cnnect t the Sessin. In this case, yu may be able t start Blackbard Cllabrate Web Cnferencing but nt be able t jin a sessin. If Blackbard Cllabrate encunters a prxy cnfiguratin errr, it will return a Cnnectin failed errr message similar t the ne belw. If this happens, yu may have t change yur Prxy Settings t enable Blackbard Cllabrate Web Cnferencing t cmmunicate with yur prxy server. Getting Started 7

Nte: Ask yur System Administratr t prvide yu with the necessary prxy server infrmatin. T Cnfigure yur Prxy Settings in the Preferences: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate Web Cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Prxy Settings under General. The Prxy Settings preferences panel appears. 3. Select the desired Methd ptin frm the Methd drp-dwn list. The chices are the fllwing: Prxy Settings Frm Launcher (<prxy setting>) Blackbard Cllabrate uses the cnnectin settings frm Java Web Start. If manual prxy settings are nt prvided t Java Web Start, it will attempt t detect these settings n its wn and then pass the results t Blackbard Cllabrate This is the default prxy setting and shuld be changed nly if yu are unable t establish a reliable cnnectin. Nte: <prxy setting> will be whichever type f prxy setting is detected by the launcher. 8 Getting Started

Direct Cnnectin Specifies that n prxy server is t be used. Blackbard Cllabrate Web Cnferencing will cnnect directly t the apprpriate server. SOCKS V4/V5 Prxy Server Specifies that a versin 4 SOCKS prxy server is t be used. HTTPS Prxy Server Specifies that a secure HTTPS prxy server is t be used. HTTP Prxy Server Specifies that an HTTP prxy server is t be used. HTTP Prxy Server (Half-Duplex) Specifies that an HTTP prxy server is t be used in reduced bandwidth half duplex mde. Use this ptin nly if yu have an HTTP prxy server and yu are unable t establish a reliable cnnectin with the previus setting. HTTP Direct Specifies that Blackbard Cllabrate Web Cnferencing is t cnnect directly t the server with the HTTP prtcl. While this is similar t a direct cnnectin, the use f the HTTP prtcl may reduce perfrmance and shuld be used nly if a nrmal direct cnnectin is nt pssible. HTTP Direct (Half-Duplex) Specifies that Blackbard Cllabrate Web Cnferencing is t cnnect directly t the server with the HTTP prtcl in a reduced bandwidth half duplex mde. Use this ptin nly if yu require an HTTP direct cnnectin and are unable t establish a reliable cnnectin with the previus setting. 4. Enter yur prxy server IP address in the Server field and enter yur prxy serverprt number in the Prt field. (Yu may have t ask yur System Administratr t prvide yu with this infrmatin.) Nte: Fr mre infrmatin n prxy cnfiguratin, visit the Knwledge Base: http://supprt.blackbardcllabrate.cm 5. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate Web Cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Getting Started 9

Chapter 3 The Blackbard Cllabrate Web Cnferencing Rm The Blackbard Cllabrate Web Cnferencing rm cnsists f six main cmpnents: The Menu bar cntains the File, Edit, View, Tls, Windws and Help menus. The Audi & Vide panel enables yu t participate in cnversatins either using a micrphne and speakers (r headset) r via a telecnference. Yu als can transmit and receive Vide during the sessin and preview yur vide befre transmitting it. The Participants panel prvides a list f all Participants and Mderatrs in the sessin and infrmatin abut their current activities, such as talking (Audi), transmitting Vide, sending a Chat message, using the Whitebard drawing tls and cnducting an Applicatin Sharing sessin. Abve the Participants list is a small tlbar cntaining buttns fr raising yur hand and stepping away frm the sessin and menus fr selecting plling respnses and feedback ptins. The Chat panel enables yu t send Chat messages t everyne in the rm r t Mderatrs nly. By selecting names in the Participants list, yu can send private Chat messages t individuals. Messages can be printed and saved t track sessin cmmunicatin. The Cllabratin tlbar cntains three buttns fr switching between the three cntent mdes (Whitebard, Applicatin Sharing and Web Tur), an Infrmatin menu fr btaining sessin infrmatin (e.g., cnnectin type) and starting the Timer, a Lad Cntent buttn fr lading cntent int the sessin and the Recrd buttn. Page 11

The Cntent area is the main presentatin windw. Mderatrs use this regin t lad presentatins. Everyne can use the tls n the Whitebard t draw r write. All the bjects and images n the Whitebard are dynamic and can be mdified. Everyne can print the Whitebard pages r save them t a file t review later. 1 Title bar 6 Minimize buttn 2 Menu bar 7 Maximize buttn 3 Audi & Vide panel 8 Clse buttn 4 Participants panel 9 Cllabratin tlbar 5 Chat panel 10 Cntent area The Cntent Area Mdes The Whitebard, Applicatin Sharing and Web Tur share space in the Blackbard Cllabrate Web Cnferencing interface each represents a "mde" in the cntent area. Althugh Whitebard cntent, Applicatin Sharing cntent and Web Tur cntent may all be laded at the same time, yu will be able t see the cntent f nly ne mde at a time. 12 The Blackbard Cllabrate Web Cnferencing Rm

Only certain users can switch between mdes: Mderatrs with can switch between all mdes. Participants with Applicatin Sharing permissin can switch t Applicatin Sharing mde and back t Whitebard mde. Participants with Web Tur permissin can switch t Web Tur mde and back t Whitebard mde. Participants with Whitebard permissin but nt Applicatin Sharing r Web Tur permissin cannt switch t Whitebard mde frm either f the ther tw mdes. This safeguards against Participants switching mdes during smene else's Web Tur r Applicatin Sharing presentatin. When smene switches mdes, everyne in the sessin will fllw them t the new mde. Be careful nt t inadvertently switch mdes n smene else wh is presenting cntent. Everyne in the sessin will fllw yu t the new mde. T switch mdes, d ne f the fllwing: Click n the buttn in the Cllabratin tlbar assciated with the desired mde. Select the desired mde frm the View menu. Use the keybard shrtcut assciated with the desired mde: Whitebard mde: Ctrl+Alt+W (Cmmand-Optin-W n Mac) Applicatin Sharing mde: Ctrl+Alt+A (Cmmand-Optin-S n Mac) Web Tur mde: Ctrl+Alt+U (Cmmand-Optin-U n Mac) Yu can easily see which mde is selected by nting which buttn in the Cllabratin tlbar is clred. In the Cllabratin tlbar belw, the current mde is Whitebard mde. The Blackbard Cllabrate Web Cnferencing Rm 13

The Menus Mst f the functinality f Blackbard Cllabrate Web Cnferencing can be accessed thrugh the menus. In additin t selecting menu ptins with yur muse, yu can use mnemnics and, fr sme functins, keybard shrtcuts. Menus in the Main Menu Bar The fllwing menus are available in Blackbard Cllabrate in the main menu bar: File menu: Cntains file-related cmmands (New, Open, Save and Print) fr Whitebard files, Multimedia files, quizzes, sessin plans, Chat cnversatins and the Participants list. It is als where yu will find the Exit cmmand fr clsing Blackbard Cllabrate Web Cnferencing. Edit menu: Cntains standard editing cmmands (Cut, Cpy, Paste and Select All) and enables yu t pen the Preferences dialg. View menu: Cntains cmmands fr changing yur windw layut and changing cntent mdes (Whitebard, Applicatin Sharing and Web Tur). Tls menu: Cntains sub-menus fr using the varius tls in Blackbard Cllabrate: Applicatin Sharing, Audi, Chat, Interactin, Prfile, Vide and Whitebard. Windw menu: Enables yu t pen the fllwing windws: Activity, Graphing Calculatr, Ntes and File Transfer Library. Help menu: Gives yu access t dcumentatin (a table f Keybard Shrtcuts and the On-Demand Learning Center web site), prvides diagnstic tls (that Supprt persnnel may ask yu t use t help trublesht an issue), enables yu t leave the sessin withut clsing the applicatin (and then rejin it) and prvides general infrmatin abut the Blackbard Cllabrate Web Cnferencing sftware. Drp-Dwn Menus In additin t the menus in the main menu bar, Blackbard Cllabrate has a number f drpdwn menus thrughut the interface. Tw types f drp-dwn menus are ntewrthy: Optins menus: Mst f the main mdules in the interface have their wn Optins menus t give yu quick access t cmmands specific t thse mdules. (These cmmands als can be fund in the main menus.) T pen an Optins menu, either click n it with yur muse r use the keybard shrtcut Ctrl+Shift+O (Cmmand-Shift-O n Mac). 14 The Blackbard Cllabrate Web Cnferencing Rm

Tip: The keybard shrtcut will pen the Optins menu f whichever mdule currently has keybard fcus. Be sure t mve fcus t the desired mdule befre using the keybard shrtcut. Participant interactin menus: There are tw menus in the Participants panel that enable yu t enter yur feedback and respnses in the Participants list: the Feedback menu (see Entering Feedback n page 23) and Plling Respnse menu (see Plling n page 26). By default, whatever yu select frm ne f these menus will be displayed in the Participants list (next t yur name) fr everyne t see. (A Mderatr may turn ff the display f plling respnses.) Tip: Yu d nt need t click n these menus t pen them. They will pen up autmatically when yu hver yur muse ver them. Clsing the Applicatin T clse the Blackbard Cllabrate Web Cnferencing applicatin, d ne f the fllwing: Frm the File menu, select Exit (Windws and Linux) r frm the Blackbard Cllabrate Web Cnferencing menu, select Quit (Mac OS X). Click n the windw s Clse buttn. Enter Ctrl+Q (Cmmand-Q n Mac) Enter Alt+F4 (Windws and Linux nly) By default, a cnfirmatin dialg will prmpt yu t cnfirm whether r nt yu want t leave the sessin. Fr instructins n hw t hide this dialg in the future, see The Cnfirmatin Dialg. Nte: When yu leave a sessin, yu may be directed t a web page defined by the sessin creatr. Yur default web brwser will launch autmatically. The Cnfirmatin Dialg By default, yu will be prmpted t cnfirm whether r nt yu want t leave the sessin. Click n OK t leave the sessin r Cancel t stay in the sessin. The Blackbard Cllabrate Web Cnferencing Rm 15

T turn this cnfirmatin ff fr future sessins, select the ptin Dn t remind me again and click n OK. Yu can turn the reminder back n fr future sessin, using the Preferences dialg: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate Web Cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Leaving under Sessin. The Sessin Leaving preferences panel appears. 3. Unselect the ptin Ask fr cnfirmatin befre leaving a sessin. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate Web Cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. 16 The Blackbard Cllabrate Web Cnferencing Rm

Chapter 4 The Participants Panel The Participants panel prvides yu with infrmatin abut yurself and thers in the sessin. Yu can view the user prfiles f thers and edit yur wn, see what features thers are currently using and see what permissins yu and thers have. The Participants panel als gives yu tls fr interacting with thers in the sessin: yu can enter emticns, raise yur hand, indicate that yu have stepped away frm the sessin, send a private Chat message and respnd t plls cnducted by a Mderatr. Page 17

The Participants panel has the fllwing cmpnents: 1 Expand/Cllapse buttn 7 Glbal ptins menu 2 Feedback menu 8 Status area 3 Step Away buttn 9 Tlbar 4 Raise Hand buttn 10 Activity indicatrs 5 Plling Respnse menu 11 Participant ptins menu 6 Participants list Yur name appears at the tp f the Participants panel in the Status area as well as in the Participants list belw it. In bth places yu will see infrmatin abut yur permissins (see Understanding Permissins belw), yur current activity (see Status Indicatrs n page 25) and yur prfile (see Editing Yur User Prfile n page 29). In the Participants list, all the Mderatrs in the sessin are displayed in alphabetical rder at the tp f the list (abve the hrizntal rule), fllwed by all the Participants, wh are als listed in alphabetical rder. Understanding Permissins Yur access t Blackbard Cllabrate Web Cnferencing features is managed by permissins. Mderatrs can change yur permissins, either by changing the glbal permissins (thse that apply t all Participants) r by changing yur permissins nly. Fr infrmatin n hw permissin infrmatin is presented in the Participants panel, see Permissin Indicatrs in the Participants List n the facing page. The table belw shws the icns assciated with each permissin and describes what the permissins entail. 18 The Participants Panel

Icn Permissins The Audi permissin allws Participants t talk in the sessin. If the permissin is nt granted, they can still listen t thers. The Vide permissin allws Participants t transmit vide in the sessin. If the permissin is nt granted, they can still preview their wn vide and view the vide transmissins f thers. The Chat permissin allws Participants t enter chat messages in the sessin. If the permissin is nt granted, they can still send private chat messages t Mderatrs and read the Chat messages f thers. The Whitebard permissin allws Participants t use the drawing tls in the Whitebard. It desn't allw them t lad cntent (e.g., presentatins) int the Whitebard, which requires Mderatr privileges, nr t switch t Whitebard mde frm anther mde (see The Cntent Area Mdes n page 12). Neither des it allw them t navigate between pages in the Main rm, which requires the Mderatr t turn ff the Fllw ptin (see The Fllw Optin). If the permissin is nt granted, Participants can still view the Whitebard cntent entered by Mderatrs. The Applicatin Sharing permissin allws Participants t hst an Applicatin Sharing sessin, including switching t Applicatin Sharing mde (see The Cntent Area Mdes n page 12) and back t the Whitebard. It als enables them t request remte cntrl f anyne's Applicatin Sharing sessin r the desktp f Mderatrs r ther Participants wh als have the Applicatin Sharing permissin; in bth cases, the request can be denied by the hst. If the Applicatin Sharing permissin is nt granted, Participants can still view thers' shared applicatins r desktps. The Web Tur permissin allws Participants t hst Web Turs and Web Pushes, including switching t Web Tur mde (see The Cntent Area Mdes n page 12) and back t the Whitebard. If the Web Tur permissin is nt granted, Participants can still view thers' Web Turs. The Clsed-Captining permissin allws Participants t enter text int the Clsed- Captining windw. If this permissin is nt granted, Participants can still read the Clsed-Captining text f thers. (Nte: this permissin can be set nly frm the Participant ptin menu i.e, it cannt be set glbally fr all Participants.) Permissin Indicatrs in the Participants List Only thse individual permissins (granted r revked) that represent exceptins t the glbal permissins are displayed in the Participants list. The Participants Panel 19

Yu can view all yur permissins nt just the exceptins in yur Participants panel Status Area. See Viewing all f yur Permissins belw. When a Mderatr remves yur permissin t use a glbally permitted feature, the icn representing that feature is stamped with a red X and appears next t yur name in the Participants list. In the example belw, the glbal permissins are set t the default (permissin t use Audi, Vide, Chat and Whitebard but nt Applicatin Sharing, Web Tur and Clsed-Captining) and the exceptins t these are indicated by the icns in the Participants list. The Mderatr has granted Charlie the Clsed- Captining permissin and revked his permissin t transmit vide. Lucy has been granted the Applicatin Sharing permissin. Ricky has been granted the Web Tur permissin and his Audi permissin has been revked:. Viewing all f yur Permissins If yu wuld like t see a cmplete list f all yur permissins, nt just the exceptins t the glbal permissins, select Shw My Permissins frm the Glbal Optins menu f the Participants panel. 20 The Participants Panel

All the individual permissins (granted r revked) that represent exceptins t the glbal permissins are still displayed in the Participants list. Knwing When Smene has Jined r Left a Sessin There are five ways t tell when smene has jined r left a sessin: The persn s name will appear in the Participants list when they jin the sessin and will be remved when they leave the sessin. An Audible Ntificatin may be played when smene jins r leaves a sessin. A Visual Ntificatin may be displayed when smene jins a sessin. A message will be displayed in the Chat cnversatin area. A message may be displayed in the Activity Windw. Raising and Lwering Yur Hand Mderatrs and Participants can raise their hands at any time during the sessin. The Participants list will indicate wh has raised their hand and in what rder. When a Participant raises their hand, their name ges t the tp f the participant list, just under the Mderatrs. There are tw ways t raise yur hand: Participants panel Click the buttn. Keybard shrtcut Enter Ctrl+R (Cmmand-R n Mac). There are three ways t lwer yur hand: Participants panel Click the buttn. Participant Optins menu Select Lwer Hand. Keybard Shrtcut Enter Ctrl+R (Cmmand-R n Mac). The Participants Panel 21

Raised Hand Ntificatin Each time smene raises their hand, yu may be ntified in ne r bth f the fllwing ways: A red hand icn will appear ver the prfile picture (r avatar) f the persn wh raised their hand. A number will appear under their name indicating where they are in the queue f thse wh have raised their hands (the rder in which hands were raised). An Audible Ntificatin may be played. Yu can cnfigure yur Audible Ntificatin preferences t play ne sund when yu raise yur wn hand and anther when smene else raises theirs r yu can turn the sund ff altgether. Stepping Away The Step Away feature enables yu t indicate t the thers in the sessin that yu are temprarily unavailable. Yu are still cnnected t the sessin and can see and hear everything that is ging n thers just wn't expect yu t be available fr interactin. There are three ways t shw that yu have stepped away: Click n the buttn in the Participants panel. Frm the Tls menu, select Interactin and then select Step Away. Enter Ctrl+Shift+A (Shift-Cmmand-A n Mac). The Step Away indicatr (clck icn and the wrd "Away") will appear next t yur name in the Participants list fr everyne t see. Yu will als see the indicatr next t yur name in the Status area (tp) f the Participants panel. 22 The Participants Panel

Stepping Back There are three ways t shw that yu have stepped back int the sessin: Click n the buttn in the Participants panel. Frm the Tls menu, select Interactin and then unselect Step Away. Press Ctrl+Shift+A (Shift-Cmmand-A n Mac). The Step Away indicatr will be remved frm the Participants list s thers will knw yu are back in the sessin. Entering Feedback Mderatrs and Participants can select feedback ptins frm the Feedback menu r via keybard shrtcuts. These ptins express cmmn reactins t a presentatin. An indicatr assciated with each ptin appears fr a shrt time t the right f the name f the persn wh selected it. There are three ways t select ne f the feedback ptins: Participants panel Feedback menu Select the desired ptin. Interactin Sub-menu f Tls Menu Frm the Tls menu, select Interactin fllwed by Shw Emtin and select the desired ptin frm the submenu. This menu is identical t the menu in the Participants panel. The Participants Panel 23

Keybard Shrtcuts Enter the apprpriate keybard shrtcut fr the desired ptin. Icn Emtin Windws and Linux Keybard Shrtcuts Mac Keybard Shrtcuts Shw Smiley Face Alt+1 Optin-1 Shw LOL Alt+2 Optin-2 Shw Applause Alt+3 Optin-3 Shw Cnfusin Alt+4 Optin-4 Shw Apprval Alt+5 Optin-5 Shw Disapprval Alt+6 Optin-6 Shw Slwer (when yu want the presenter t slw dwn) Alt+7 Optin-7 Shw Faster (when yu want the presenter t speed up) Alt+8 Optin-8 (blank square) Shw Nne (clears all displayed feedback icns) Alt+0 Optin-0 Activity Indicatrs The Participants list presents infrmatin abut user activity thrugh activity indicatrs. These indicatrs display infrmatin abut what feature a user is currently using, shw if a user is using the Audi Setup Wizard r indicate if a user has stepped away frm the sessin. Alngside the activity indicatrs, yu may see ther icns in the Participants list. There may be permissin icns (see Understanding Permissins n page 18) r status indicatrs shwing that users are experiencing delays (see Status Indicatrs n the facing page Activity Indicatr Meaning User has turned n his/her micrphne. User is running the Audi Setup Wizard. 24 The Participants Panel

Activity Indicatr Meaning In the example t the right, User is transmitting Vide. User is entering a Chat message. User is entering cntent int the Whitebard with ne f the Whitebard drawing tls r, if the user is a Mderatr, may be lading cntent int the Whitebard. User is hsting an Applicatin Sharing sessin. User is cnducting a Web Tur r Web Push. User has stepped away frm the sessin. Charlie is entering a Chat message and is als using the Audi Setup Wizard; Ethel has the Talk buttn pressed; Lucy is entering Clsed-Captining text; Ricky has stepped away frm the sessin; and Vivian is transmitting Vide. Status Indicatrs Status indicatrs appear in the Participants list when there is a delay in the sending and/r receipt f Audi, Vide and Applicatin Sharing data. An amber status indicatr dentes a mderate delay whereas a red status indicatr dentes a significant delay. The status indicatrs are dynamic and are updated and visible thrughut the sessin. By keeping an eye n these indicatrs, yu can see when it might be apprpriate t adjust yur pace (e.g., temprarily stp talking, turn ff yur Vide camera r pause yur Applicatin Sharing sessin) s thers can catch up. In the Audi example t the right, Charlie is talking, Ricky is experiencing a mderate delay in receiving Audi, Vivian is experiencing a significant delay in receiving Audi, and Ethel is nt having any prblems receiving Audi. The Participants Panel 25

Nte: Fr details abut the varius status indicatrs, refer t the chapters n Applicatin Sharing, Audi and Vide. Plling A Mderatr may ask yu t participate in an pll. There are fur pll types: Yes/N Optins (the default) Multiple-Chice Respnses A C Multiple-Chice Respnses A D Multiple-Chice Respnses A E Peple can respnd t questins by selecting respnse ptins frm the Plling Respnse menu in the Participants panel r by entering keybard shrtcuts (listed in the table belw). When the Mderatr selects a different type f pll, the available respnse buttns will change accrdingly. 26 The Participants Panel

Type f Pll Respnse Buttns Windws and Linux Shrtcuts Mac Shrtcuts Yes/N Yes: Ctrl+1 Yes: Cmmand-1 N: Ctrl+2 N: Cmmand-2 Multiple Chice with three answer chices A: Ctrl+1 B: Ctrl+2 A: Cmmand-1 B: Cmmand-2 C: Ctrl+3 C: Cmmand-3 Multiple Chice with fur answer chices A: Ctrl+1 B: Ctrl+2 A: Cmmand-1 B: Cmmand-2 C: Ctrl+3 C: Cmmand-3 D: Ctrl+4 D: Cmmand-4 Multiple Chice with five answer chices A: Ctrl+1 B: Ctrl+2 A: Cmmand-1 B: Cmmand-2 C: Ctrl+3 C: Cmmand-3 D: Ctrl+4 D: Cmmand-4 E: Ctrl+5 E: Cmmand-5 Nne (clears all displayed plling respnses) blank square Ctrl+0 Cmmand-0 Mderatrs can determine whether plling respnses are visible t bth Mderatrs and Participants r Mderatrs nly. Fr details abut viewing the plling results, see If a Mderatr has enabled it, Participants can see the respnses f thers displayed next t their names in the Participants list. Yur wn respnse is als shwn in the buttn f the Plling Respnse menu. belw. If a Mderatr has enabled it, Participants can see the respnses f thers displayed next t their names in the Participants list. Yur wn respnse is als shwn in the buttn f the Plling Respnse menu. The Participants Panel 27

User Prfiles User Prfiles are a means fr users t publish infrmatin abut themselves and t view infrmatin prvided by thers. Viewing a User s Prfile A user s prfile appears in a flating display beside the Participants list. T view a user s prfile, hver yur muse ver their name in the Participants list. The cntent displayed in the user s prfile varies depending n hw cmpletely the user has filled in his r her prfile. If a user des nt have a prfile, the display will simply cntain the same name that is already listed in the Participants list. 28 The Participants Panel

T dismiss the prfile, click n it r mve yur cursr ff f the Participants list. Editing Yur User Prfile Create r edit yur Prfile in the Preferences dialg. Nte: All fields in the My Prfile preferences dialg are ptinal. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate Web Cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) The Participants Panel 29

2. (Skip this step if yu selected Edit Prfile frm yur Participants Optin menu in the Participants list.) In the left pane f the Preferences dialg, select the My Prfile preferences panel under Prfile. 3. Enter yur infrmatin in the desired fields under the Identity tab. T insert a pht, click the Change buttn and brwse t select yur pht. T remve the pht, click n the Clear buttn. Tip: Only.gif and.jpg r.jpeg files can be used fr yur User Prfile pht. If yur pht is larger than 96 x 96 pixels, it will be autmatically scaled t fit the available space. 30 The Participants Panel

4. Click n the Cntact tab and enter infrmatin in the desired fields. The Participants Panel 31

5. Click n the Addresses tab and enter infrmatin in the desired fields. 6. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate Web Cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Imprting a vcard file Instead f creating a new user prfile fr a Blackbard Cllabratesessin frm scratch, yu can imprt an existing vcard (*.vcf file). 1. Open the My Prfile preferences dialg bx. (See steps 1 and 2 under Editing Yur User Prfile.) 2. Click n the Imprt buttn. The Open dialg bx will pen. 3. Navigate t the directry cntaining yur vcard, select the.vcf file yu wish t imprt and then click n Open. 4. Click n OK t save yur new prfile and clse the Preferences dialg, Apply t save yur new prfile and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. 32 The Participants Panel

Exprting a vcard file Yu can exprt yur Blackbard Cllabrate prfile as a.vcf file and imprt it int ther applicatins (such as Outlk). 1. Open the My Prfile preferences dialg bx. (See steps 1 and 2 under Editing Yur User Prfile.) 2. Click n the Exprt buttn. The Save dialg will pen. 3. Navigate t the lcatin in which yu want t save the *.vcf file and then click n Save. 4. Click n OK t cmplete the exprt and clse the Preferences dialg, Apply t cmplete the exprt and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut cmpleting the exprt. The Participants Panel 33

Chapter 5 Vide Bradcast The Vide feature f Blackbard Cllabrate Web Cnferencing enables yu t transmit and receive vide bradcasts with thers in a sessin. This is vide yu send live via a vide camera (e.g., web cam) nt t be cnfused with a pre-recrded vide (mvie) that Mderatrs can play using the Multimedia feature. The Vide feature can display up t six simultaneus camera transmissins. Fr details, see Multiple Simultaneus Cameras n page 41 The Audi & Vide windw has the fllwing Vide cmpnents: Page 35

1 Expand/Cllapse buttn 4 Preview Vide buttn 2 Optins menu 5 Transmit Vide buttn 3 Primary vide display Yu will knw smene is transmitting vide (has their Transmit Vide buttn turned n) when the blue Vide activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Vide Activity, Permissin and Status Indicatrs belw). In the example belw, Vivian and Lisa are transmitting vide. If the Vide buttn is disabled (grayed ut) in yur Audi & Vide panel, it means yu d nt have permissin t use Vide. Yu can always view anther's vide transmissin, change yur vide display, preview yur wn Vide and set yur camera preferences but yu need the Vide permissin in rder t transmit. (Fr infrmatin n permissins, see Understanding Permissins n page 18.) Vide Activity, Permissin and Status Indicatrs Yu can mnitr the state f Vide activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Fr details abut permissins, see Understanding Permissins n page 18. Activity and Permissin Indicatrs The table belw describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Vide. Activity Indicatr Meaning User has turned n his/her vide camera. Vide permissin is set glbally t "n" but the Mderatr has revked Vide permissin frm this user. Vide permissin is set glbally t "ff" but the Mderatr has granted Vide permissin t this user. 36 Vide Bradcast

Status Indicatrs Status indicatrs appear n the Vide activity indicatr icns f Vide users in the Participants list if there are delays in the transmissin r receipt f Vide. When there are delays, the server begins t drp frames. Yu will experience delays as a drp in vide quality. The degree f delay is indicated by clr: Amber Indicatr: Appears when a persn's receipt r transmissin f vide is mderately delayed. Red Indicatr: Appears when a persn's receipt r transmissin f vide is significantly delayed. In the example t the right, Vivian is transmitting vide, Lisa is experiencing a mderate delay in receiving Vide, Lucy is experiencing a significant delay in receiving Vide, and Charlie is nt having any prblems receiving Vide. Previewing and Transmitting Vide Befre yu transmit vide t everyne in the sessin, it is a gd idea t preview it first t check the quality f the image. If it is nt satisfactry, yu may want t adjust yur camera settings (refer t the dcumentatin fr yur camera). Tip: If yur Vide buttn is inaccessible (grayed ut) it may be because a Mderatr has remved yur Vide permissin r the maximum number f simultaneus cameras has been reached. If yur Audi & Vide panel is in its cllapsed state, it will autmatically be expanded when yu preview r transmit vide. Previewing Vide T preview vide, click n the Preview buttn. Ntice that, when activated, yur Preview buttn turns blue. The images captured by yur camera will be displayed in yur primary vide display, alng with the wrd "Preview". N ne else will be able t see yur preview. Vide Bradcast 37

Nte: If yu get an errr when yu click n the Preview buttn (such as "Cannt cnnect t the vide surce"), yur camera may be in use by anther applicatin r yu dn't have the crrect camera selected under Preferences (see Selecting yur Vide Camera n the facing page). Transmitting Vide T transmit vide t everyne in the rm, d ne f the fllwing: Click n the Transmit Vide buttn in the Audi & Vide panel. Enter the keybard shrtcut Ctrl+F3 (Cmmand-F3 n Mac). Nte: If yu get an errr when yu click n the Vide buttn (such as "Cannt cnnect t the vide surce"), yur camera may be in use by anther applicatin r yu dn't have the crrect camera selected under Preferences (see Selecting yur Vide Camera n the facing page). Ntice that, when activated, yur Vide buttn displays a red camera. Stpping Vide Transmissin T stp vide transmissin, turn yur camera ff in the same way yu turned it n: Click n the Vide buttn in the Audi & Vide panel. Enter the keybard shrtcut Ctrl+F3 (Cmmand-F3 n Mac). Click n the Preview buttn. Yu will cntinue t see vide images, but thers in the sessin will nt. 38 Vide Bradcast

Selecting yur Vide Camera If yu have nly ne vide camera installed n yur cmputer, that device is autmatically used by Blackbard Cllabrate Web Cnferencing t preview and transmit vide. Hwever, if yu have mre than ne vide input device n yur cmputer, yu can select which device yu want t use thrugh the Preferences dialg. 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) Frm the Blackbard Cllabrate Web Cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select Camera Settings under Audi/Vide. 3. Select the desired camera frm the Select the camera t use drp-dwn list. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate Web Cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Vide Bradcast 39

Viewing Vide T view the vide being transmitted by thers, yur primary vide display must be pen. If it is cllapsed, click n the Expand buttn t pen it. Alternatively, if yu want t preview yur Vide, click n the Preview Vide buttn t expand the panel. If yu want t transmit Vide, click n the Vide buttn t expand the panel. If yu d nt wish t view anther's vide transmissin, cllapse the primary vide display by clicking n the Cllapse buttn. Fr infrmatin n wrking with panels, see Wrking with Panels n page 1. In the primary vide display, yu may see either smene's prfile picture (r default prfile icn) r Vide transmissin. The display will als shw their name. The Default Views By default, the ptin Make Vide Fllw Speaker is turned n and the Mderatr-nly ptin, Make Vide Fllw Mderatr Fcus, is turned ff. These ptins affect what is shwn in the primary vide display. (Fr infrmatin n these ptins and hw t change what is presented in the primary vide display, see Cntrlling the Primary Vide Display n page 42.) If the default ptins are maintained (and yu are nt previewing yur wn vide), the fllwing happens in the primary vide display as peple jin the sessin, transmit vide r speak: If yu are the first persn in the sessin, yur primary vide display will be blank. If yu click n the Transmit Vide buttn, yu will see yur wn transmissin in the primary vide display. When a secnd persn jins the sessin, yu will see their vide transmissin r, if they are nt transmitting vide, their prfile picture. It is assumed yu will want t lk at that persn, nt yurself, regardless f wh is speaking. (This happens even if neither f yu has spken.) 40 Vide Bradcast

As subsequent peple transmit vide r speak, their vide transmissins r prfile pictures are added as thumbnails. Nte: There is ne exceptin: if neither f the first tw parties is transmitting vide, when a third persn jins the sessin, the primary vide display will g blank until smene transmits vide r speaks. When smene speaks, yur primary vide display will always shw either the prfile picture r the vide transmissin f the persn currently speaking r, if n ne is speaking, the last persn t speak (even if that speaker has left the rm). When smene is transmitting vide while yu are previewing yur wn vide, the received vide will be displayed in a thumbnail and the vide frm yur camera will be displayed in yur primary vide display. In the example belw, Lisa is speaking (she desn't have her vide camera turned n s yu just see her prfile picture) and Vivian has her vide camera turned n. Vivian's vide is shwn in a thumbnail belw the primary vide display. Hver yur muse ver a thumbnail t display a "tl tip" cntaining the transmitter s name. Multiple Simultaneus Cameras Vide Bradcast 41

Sessins can be enhanced by having the vide streams f multiple peple displayed at nce. Blackbard Cllabrate Web Cnferencing has the capacity t shw the transmissins f up t six vide cameras simultaneusly. Mderatrs can disable multiple simultaneus cameras (by setting the maximum allwed t ne) r enable frm tw t six simultaneus cameras. When there is mre than ne simultaneus camera enabled, the vide stream f ne persn will appear in the primary vide display. Everyne else's transmissin will appear in thumbnails, up t a maximum f five thumbnails Fr a discussin f what yu will see (by default) in the primary vide display as mre peple transmit vide, see The Default Views n page 40. Fr a discussin f hw yu can change that display, see Cntrlling the Primary Vide Display belw. Cntrlling the Primary Vide Display The primary vide display can be cntrlled in three ways: setting the Make Vide Fllw Mderatr Fcus ptin, setting the Make Vide Fllw Speaker ptin, and by manually selecting what t display. The Make Vide Fllw Mderatr Fcus ptin is set by Mderatrs nly and verrides an individual's Make Vide Fllw Speaker ptin. Bth ptins verride a persn's ability t manually select what vide stream t shw in the primary vide display. Nte: When images change in the primary vide display, they may be a bit fuzzy fr a few secnds while the server changes the reslutin f the new image frm lw (which is what is used fr thumbnails) t a higher reslutin (which is used in the primary display). 42 Vide Bradcast

Make Vide Fllw Mderatr Fcus Mderatrs can use the Make Vide Fllw Mderatr Fcus ptin t frce everyne in the rm t see the same thing in their primary vide display as what the Mderatr is seeing in his r her primary vide display. This ptin verrides all ther methds f cntrlling the primary vide display. Make Vide Fllw Speaker By default, the ptin t Make Vide Fllw Speaker is turned n. When it is turned n (and a Mderatr has nt turned n Make Vide Fllw Mderatr Fcus), the primary vide display will always display either the prfile picture r the vide transmissin (and the name) f the persn currently speaking r, if n ne is speaking, the last persn t speak (even if that persn has left the rm). The Mderatr ptin Make Vide Fllw Mderatr Fcus always verrides this ptin. If yu want t manually select the image t be shwn in the primary vide display, turn ff Make Vide Fllw Speaker. Yu can d s in tw ways (prvided the Mderatr desn't have Make Vide Fllw Mderatr Fcus turned n): Frm the Tls menu, select Vide and then Make Vide Fllw Speaker. Frm the Audi & Vide Optins menu, select Make Vide Fllw Speaker. T turn the ptin back n, just repeat the prcess. Manually Selecting What t Display If Make Vide Fllw Mderatr Fcus and Make Vide Fllw Speaker are turned ff, yu can manually cntrl what is displayed in yur primary vide display. T mve a thumbnail image int the primary vide display, simply click n the thumbnail. The image that was riginally in the primary display will mve t the thumbnail in which the mved image previusly resided the images swap places. Vide Bradcast 43

Chapter 6 The Chat Panel The Chat panel enables yu t exchange text messages with thers in the sessin. It has the fllwing cmpnents: 1 Expand/Cllapse buttn 4 Optins menu 2 Message text bx 5 Cnversatin pane 3 Cnversatin tabs 6 Emticn menu Yu will knw smene is entering a Chat message when the blue Chat activity indicatr ( ) appears next t their name in the Participants list. In the example belw, Ethel and Lisa are entering Chat messages. (Fr details abut activity indicatrs, see Chat Activity and Permissin Indicatrs n next page.) Page 45

If the message text bx is nt visible in yur Chat panel, it means yu d nt have permissin t use Chat. Yu will, hwever, always be able t read Chat messages and send a message t a Mderatr. Fr instructins, fllw the steps under Sending Messages t Selected Individuals n page 49. Fr infrmatin n wrking with panels, see Wrking with Panels. Chat Activity and Permissin Indicatrs Yu can mnitr the state f Chat activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. These indicatrs are described in the table belw. Fr details abut permissins, see Understanding Permissins n page 18. Activity Indicatr Meaning User is typing a Chat message. Chat permissin is set glbally t "n" but Mderatr has revked Chat permissin frm this user. Chat permissin is set glbally t "ff" but Mderatr has granted Chat permissin t this user. Viewing Chat Messages New Chat messages appear at the bttm f the cnversatin pane f the Chat panel. Yu can scrll back and frth t read messages in the cnversatin pane. 46 The Chat Panel

When a new message arrives, if the scrll thumb is at the bttm f the scrll bar (the last Chat message is visible), the cnversatin pane will scrll as new messages are received; but if yu had scrlled back t review earlier messages, the cnversatin pane will nt scrll when new messages are received yu must manually scrll t the bttm t see the new message. New Messages in Other Cnversatin Tabs If yu are nt in a cnversatin when a message arrives, yu will see a New Message Indicatr (Chat bubble) in the tab f that cnversatin. Simply click n the tab t read yur message. (Fr details n cnversatin tabs, see Cnversatin Tabs belw.) Cnversatin Tabs When chatting in Blackbard Cllabrate Web Cnferencing, yu can participate in mre than ne cnversatin at a time. These cnversatins take place under cnversatin tabs. When a sessin begins, there are n cnversatin tabs. When a new private cnversatin is initiated (by yu r by smene else with yu), a new cnversatin tab is added t the bttm f the Chat panel fr that cnversatin and a Rm cnversatin tab added fr the rm yu are in (main rm r breakut rm). As mre private chat cnversatins are initiated, mre tabs are pened. When yu run ut f space fr mre tabs, new cnversatin tabs are added t a list n the right side f the Chat panel. Just click n the duble arrw icn t pen the list f hidden cnversatin tabs. The Chat Panel 47

Nte that, when there is a new Chat message in a cnversatin (ne in which yu are currently nt participating), a New Message Indicatr (Chat bubble) is displayed in its tab. In the example abve, there is a new message in the cnversatin with Lucy. Mving Between Cnversatins Yu can mve freely between cnversatins simply by clicking n the cnversatin tabs. Yu will be able t catch up n all the messages thers entered while yu were away. Clsing Cnversatin Tabs T clse a cnversatin tab, hver yur muse ver the peple/persn icn in the tab until it changes t an X. Click n the X t clse the cnversatin tab. Sending Chat Messages With Chat, yu can send the fllwing types f messages: public messages t everyne in yur current rm (main rm r breakut rm). Fr details, see Sending Messages t Everyne in a Rm r Existing Grup Cnversatin belw private messages t ne r mre selected individuals. This will initiate a new cnversatin in its wn tab. Fr details, see Sending Messages t Selected Individuals n the facing page Sending Messages t Everyne in a Rm r Existing Grup Cnversatin 1. If the desired rm tab r existing grup cnversatin tab is nt in fcus, mve t it. (Fr details, see Mving Between Cnversatins abve.) G directly t step 3 since yur cursr will already by in the message text field. T start a new grup cnversatin, see Sending Messages t Selected Individuals n the facing page. 2. If it isn't already there, place yur cursr in the message text field by ding ne f the fllwing: Click anywhere in the message text field. Press Ctrl+M (Cmmand-M n Mac). 3. Enter yur text in the message text field. (Yu can type it r cpy and paste frm an exter- 48 The Chat Panel

4. Press Enter t send yur message. The message will appear in the cnversatin pane. Sending Messages t Selected Individuals Yu can send private messages t a specific persn r grup f peple by selecting their names in the Participants list. These messages will appear t nly yurself and thse yu selected frm the Participants list, with ne ntable exceptin: when a sessin is supervised. A nte n Supervised sessins: Sme sessins are supervised, meaning that Mderatrs will be able t see the activity f everyne in the sessin. Yu will knw a sessin is supervised by the presence f the wrd "Supervised" in the title f the Chat panel. When yu are entering a "private" message, keep in mind that all Mderatrs can read it in supervised sessins. 1. Initiate the message in ne f the fllwing ways: (If sending t ne persn) Duble-click n the name f the persn in the Participants list. (If sending t ne persn) Select the persn's name in the Participants list and then select Send a Private Chat frm their Participant Optin menu. (If sending t multiple peple) Select the names f the peple in the Participants list (using the standard Shift r Cntrl methds), right-click (Cntrl-click n Mac) n the highlighted names t pen the Participants Optin menu and then select Send a Private Chat. D nt click n the Participant Optin menu f any individual that will unselect all the thers yu've selected in the Participants list. 2. Enter yur text in the message text field. (Yu can type it r cpy and paste frm an external surce.) 3. Press Enter t send yur message. A new cnversatin tab will pen in the recipient's Chat panel, with a New Message Indicatr (Chat bubble) in the tab. The recipient will need t click n the new tab t read yur message. The Chat Panel 49

Adding Emticns t yur Chat Message Yu can add emticns t yur Chat messages by selecting them frm the Chat Emticn menu r by entering text strings in the Chat message text field. The text string equivalent f the emticn selected in the Emticn menu is displayed in the bttm left crner f the menu. The fllwing table lists a few f the mst ppular emticns and their respective text strings. Emtins Icns Text strings Smiley :) r :-) Wink ;) r ;-) Sad :( r :-( Surprised :- r :-O Cnfused :/ r :-( Grin Angry Thumbs up Thumbs dwn :D r :-D :@ r :-@ (n) (y) Adding External Links t yur Chat Message Yu can include HTTP links in yur Chat messages either by typing them in directly, cpying and pasting them r dragging and drpping them frm a brwser r email message. Recipients f yur messages will be able t click n the links t pen web sites in their default brwsers. 50 The Chat Panel

Link Type Syntax Example HTTP web site http:// http://www.blackbard.cm Secure HTTP web site https:// https://addns.mzilla.rg/ The Chat Panel 51

Chapter 7 The Audi Feature The Audi feature enables yu t participate in cnversatins during a Blackbard Cllabrate Web Cnferencing sessin using a micrphne and speakers (r headset) via Vice ver Internet Prtcl (VIP). If yur rganizatin ffers telecnferencing services with Blackbard Cllabrate, yu can use the Telephny (telephne cnferencing integratin) feature fr yur in-sessin cmmunicatins. Audi shares a panel with Vide in the Blackbard Cllabrate interface. The panel has the fllwing cmpnents relevant t Audi: Page 53

1 Expand/Cllapse buttn 5 Optins menu 2 Micrphne Level indicatr and slider 6 Primary vide display 3 Talk buttn 7 Speaker Level indicatr and slider 4 Audi Setup Wizard buttn Yu will knw smene has their micrphne turned n (has activated the Talk buttn) when the blue Audi activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Audi Activity, Permissin and Status Indicatrs n page 54.) In the example belw, Vivian and Lisa have their micrphnes turned n. Yu may see the Vide transmissin r the prfile picture (r default prfile icn) f the persn currently speaking in the primary Vide display. The display will als shw their name. Whether r nt yu see this depends n the cnfiguratin f the Vide display. Fr details, see Viewing Vide n page 40. Fr infrmatin n wrking with panels, see Wrking with Panels. If the Talk buttn is disabled (grayed ut) in yur Audi & Vide panel, it means yu d nt have permissin t use Audi. Yu can always receive audi and adjust yur micrphne and speaker levels, but yu need the Audi permissin in rder t send audi. (Fr infrmatin n permissins, see Understanding Permissins n page 18.) Audi Activity, Permissin and Status Indicatrs Yu can mnitr the state f Audi activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Activity and Permissin Indicatrs The table belw describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Audi. Fr details abut permissins, see Understanding Permissins n page 18. 54 The Audi Feature

Activity Indicatr Meaning User has turned n his/her micrphne. Audi permissin is set glbally t "n" but the Mderatr has revked Audi permissin frm this user. Audi permissin is set glbally t "ff" but the Mderatr has granted Audi permissin t this user. User is running the Audi Setup Wizard. Status Indicatrs Status indicatrs appear n the Audi activity indicatr icns f Audi users in the Participants list if there are delays in the receipt f Audi r if the talker r listener is nt respnding t the Audi service. Amber Indicatr: Appears when a listener's receipt f audi is delayed. Red Indicatr: Appears when a talker r listener experiencing a significant delay (is nn-respnsive) and may be ffline frm the sessin. This may indicate a prblem with the netwrk cnnectin and ften will be fllwed by the user getting discnnected frm the sessin. In the example t the right, Charlie is talking, Ricky is experiencing a mderate delay in receiving Audi, Vivian is experiencing a significant delay in receiving Audi, and Ethel is nt having any prblems receiving Audi. Basic Audi Cnfiguratin Generally speaking, it is recmmended that yu cnfigure yur Audi befre the sessin begins. There are a number f Audi settings that yu can cnfigure but yu will likely nly need t set yur micrphne and speaker levels (see Using the Audi Setup Wizard n page 56). The ther available cnfiguratin items are advanced and, in mst cases, yu prbably wn t need t mdify them. Hwever, if yu wish t mdify the advanced Audi settings, yu can d s in the Preferences dialg. The Audi Feature 55

Using the Audi Setup Wizard T verify that yur Audi is set up crrectly, we recmmend that yu use the Audi Setup Wizard befre the sessin begins. This wizard is cmprised f a series f panels that guide yu thrugh selecting Audi input (micrphne) and utput (speaker) devices and setting yur speaker and micrphne vlumes. Tip: T run the Audi Setup Wizard befre yur sessin begins, either jin yur sessin early r pen the Cnfiguratin Rm n the Blackbard Cllabrate Supprt Prtal: http://supprt.blackbardcllabrate.cm T pen the Cnfiguratin Rm, brwse t First Time Users and then t Step 2 under Blackbard Cllabrate Web Cnferencing. Yu can run the Audi Setup Wizard again at any time within yur sessin. Nte: When yu are using the Audi Setup Wizard during a sessin, yu will nt be able t hear any f the sessin Audi. Others will knw yu can't hear them because the Audi Setup Wizard icn will appear next t yur name in the Participants list. T pen the Audi Setup Wizard, d ne f the fllwing: Click n the Audi Setup Wizard buttn at the tp f the Audi & Vide panel. Frm the Tls menu select Audi and then Audi Setup Wizard. Frm the Audi & Vide Optins menu, select Audi Setup Wizard. On Windws r Linux 1. Select yur audi utput device (speakers), fllwing the instructins given in the dialg bx. 2. Play the recrded audi message prvided and adjust yur speaker vlume t a suitable level. (Fllw the instructins given in the dialg bx.) 3. Cnfirm whether r nt yur speaker was set t an apprpriate level. If yu clicked n Yes, g t step 4. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step 1. 4. Select an audi input device (micrphne), fllwing the instructins given in the dialg bx. 56 The Audi Feature

5. Select yur micrphne type t get the best results when testing yur micrphne. Single Talker: Select this ptin if using a headset r a micrphne just fr yurself. Multiple Talkers: Select this ptin if using a single micrphne t pick up multiple talkers, such as when yu are in meeting rm sharing the micrphne with thers. This is the default. 6. Press Recrd and adjust yur micrphne recrding level as yu speak int the micrphne (audi input device). (Fllw the instructins given in the dialg bx.) Press Stp when yu are dne. 7. Press Play t listen t the recrding yu just made and, based n the ludness and clarity f the recrding, determine if yur micrphne was set t an apprpriate level. 8. Cnfirm whether r nt yur micrphne was set t an apprpriate level. If yu clicked n Yes, g t step 8. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step 4. 9. Read the message in the dialg bx and click n OK t cmplete Audi setup and exit the Audi Setup Wizard. On Mac OS X 1. Mac users cannt change their audi utput (speaker) devices directly in Blackbard Cllabrate Web Cnferencing Blackbard Cllabrate uses the system default device. T change yur utput device, click n the speaker icn in the Select Audi Output Device dialg f the Audi Setup Wizard and make yur changes in the System Preferences Sund Output panel.when dne, click n OK t advance t the next panel f the wizard. 2. Play the recrded audi message prvided and adjust yur speaker (audi utput device) vlume t a suitable level. (Fllw the instructins given in the dialg bx.) 3. Cnfirm whether r nt yur speaker was set t an apprpriate level. If yu clicked n Yes, g t step 3. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step 1. 4. Select an audi input (micrphne) device frm the list r select the ptin Use System Default Device. Fllw the instructins given in the dialg bx. 5. Select yur micrphne type t get the best results when testing yur micrphne. Single Talker: Select this ptin if using a headset r a micrphne just fr yurself. Multiple Talkers: Select this ptin if using a single micrphne t pick up multiple talkers, such as when yu are in meeting rm sharing the micrphne with thers. This is the default. The Audi Feature 57

6. Press Recrd and adjust yur micrphne recrding level as yu speak int the micrphne (audi input device). (Fllw the instructins given in the dialg bx.) Press Stp when yu are dne. 7. Press Play t listen t the recrding yu just made and, based n the ludness and clarity f the recrding, determine if yur micrphne was set t an apprpriate level. 8. Cnfirm whether r nt yur micrphne was set t an apprpriate level. If yu clicked n Yes, g t step 8. If yu clicked n N, yu are prmpted t try again r cancel. Click n Try Again t g back t step 3. 9. Read the message in the dialg bx and click n OK t cmplete Audi setup and exit the Audi Setup Wizard. Using Yur Micrphne Yu can turn n yur micrphne in ne f tw ways: Click n the Talk buttn in the Audi & Vide panel. Enter the keybard shrtcut Ctrl+F2 (Cmmand-F2 n Mac). T turn yur micrphne ff, again click n the Talk buttn r use the keybard shrtcut. Ntice that, when activated, yur Talk buttn displays a blue micrphne. Tip: If yur Talk buttn is inaccessible (grayed ut) it may be because a Mderatr has remved yur Audi permissin, the maximum number f simultaneus talkers has been reached r yu are using the Telephny feature fr audi cmmunicatins. Adjusting Micrphne and Speaker Levels The micrphne level indicatr (micrphne icn) shws the vlume levels when yu are speaking and the speaker level indicatr (speaker icn) shws the vlume levels when smene else is speaking. 58 The Audi Feature

Tip: If all talkers have their micrphnes set prperly, listeners wn t need t keep adjusting their speakers t accmmdate changes in vlume. The best way t ensure prper micrphne and speaker levels is t run the Audi Setup Wizard at the beginning f the sessin. See Using the Audi Setup Wizard n page 56. Micrphne Level There are fur ways t adjust yur micrphne level: Audi & Vide panel: Grab the micrphne level slider in the Audi & Vide panel and drag it t the right t increase the vlume and t the left t decrease the vlume. Optins menu: Frm Audi & Vide Optins menu, select either Adjust Micrphne Level Up (t increase the vlume) r Adjust Micrphne Level Dwn (t decrease the vlume). Tls menu: Frm the Tls menu, select Audi and then select either Adjust Micrphne Level Up (t increase the vlume) r Adjust Micrphne Level Dwn (t decrease the vlume). Keybard Shrtcuts: Enter Ctrl+Shift+Up Arrw (Shift-Cmmand-Up Arrw n Mac) t increase the vlume r Ctrl+Shift+Dwn Arrw (Shift-Cmmand-Dwn Arrw n Mac) t decrease the vlume. Speaker Level There are fur ways t adjust yur speaker level: Audi & Vide panel: Grab the speaker level slider in the Audi & Vide panel and drag it t the right t increase the vlume and t the left t decrease the vlume. Optins menu: Frm Audi & Vide Optins menu, select either Adjust Speaker Level Up (t increase the vlume) r Adjust Speaker Level Dwn (t decrease the vlume). Tls menu: Frm the Tls menu, select Audi and then select either Adjust Speaker Level Up (t increase the vlume) r Adjust Micrphne Speaker Dwn (t decrease the vlume). Keybard Shrtcuts: Enter Ctrl+Up Arrw (Cmmand-Up Arrw n Mac) t increase the vlume r Ctrl+Dwn Arrw (Cmmand-Dwn Arrw n Mac) t decrease the vlume. The Audi Feature 59

Chapter 8 The Whitebard The Whitebard is a type f cntent that, like Applicatin Sharing and Web Tur, appears in the Cntent area. The Whitebard is the main presentatin area in the Blackbard Cllabrate Web Cnferencing interface. If yu have permissin t use the Whitebard drawing tls, the Tls palette appears in the Whitebard Cntent area. The Whitebard has the fllwing cmpnents: Page 61

1 Whitebard Actin bar 6 Infrmatin menu 2 Cllabratin tlbar 7 Whitebard Page 3 Web Tur Mde buttn 8 Prperties Editr palette 4 Scaling menu 9 Tls palette 5 Page name When smene is lading cntent int the Whitebard r using the Whitebard tls, the blue Whitebard activity indicatr ( ) appears next t their name in the Participants list. In the example belw, the Mderatr Vivian is lading a presentatin int the Whitebard. (Fr details n activity indicatrs, see Whitebard Activity, Permissin and Status Indicatrs n the facing page.) 62 The Whitebard

Whitebard Activity, Permissin and Status Indicatrs Yu can mnitr the state f Whitebard activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Activity and Permissin Indicatrs The table belw describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using the Whitebard. Activity Indicatr Meaning User is lading cntent int the Whitebard r using the Whitebard tls. Whitebard permissin is set glbally t "n" but the Mderatr has revked Whitebard permissin frm this user. Whitebard permissin is set glbally t "ff" but the Mderatr has granted Whitebard permissin t this user. Adding Cntent t the Whitebard A number f different kinds f cntent can be added t the Whitebard. Everyne in the sessin can add bjects using the Tls Palette (see The Tls Palette n page 63) and Mderatrs can lad image, PwerPint, OpenOffice and Whitebard files. The Tls Palette The Tls palette cntains drawing and text tls yu can use t create and manipulate bjects in the wrkspace. It als has ptins t place a screensht r clip art frm the included libraries. Tls in the palette with a tabbed lwer right crner have additinal ptinal tls that can be swapped int their spt. Click and hld the tl t expand the ptins. Participants have access t the Whitebard tls if they have been granted the Whitebard tls permissin (see Understanding Permissins). The Whitebard 63

1 Selectr tl 7 Line tl 2 Pinter tls 8 Screensht tl 3 Pencil tl 9 Clip art tl 4 Text bx tl 10 Highlighter tl 5 Filled shape tls 11 Simple text tl 6 Empty shape tls The Prperties Editr When yu click n any f the text r drawing tls in the Tls palette, the Prperties Editr palette will appear at the bttm f the Whitebard. Frm here yu can frmat yur text r graphic by specifying varius prperties. The cntents f the Prperties Editr palette changes depending n which tl is being used r which bjects are selected. Fr example, if yu are using the Filled Ellipse r Filled Rectangle tl, the Prperties Editr will present clr buttns nly. The Prperties Editr fr the Simple Text and Text Editr tls cntains buttns t set clr, fnt, size and style prperties. Nte: If yu select tw different kinds f bjects, the Prperties Editr Palette will display the attributes cmmn t thse bjects. 64 The Whitebard

Nte: When changing the clr n the Prperties Editr, clicking utside the clr palette fr the first time clses the palette. Click a secnd time t start drawing. Inserting Text The Whitebard has tw text tls. The Simple Text tl creates text as an bject directly n the canvas. The text can be manipulated just like a shape r image in a graphic design prgram. The Text Bx tl creates a bunding bx fr text, and the text inside can be edited as in a wrd prcessr r publishing prgram. Using the Simple Text Tl Fllw the steps belw t enter a single line f text: 1. Click n the Simple Text tl. If the Simple Text tl is nt in the Tls Palette, click and hld the Text Bx tl until it expands t reveal the Simple Text tl icn, the click n the Simple Text tl. 2. Select the fnt name, clr, size, bld, underline and/r italics frm the Prperties Editr. 3. Click the Whitebard t place an insertin pint, and then type the text. 4. Press Enter when yu are dne typing the line f text. Nte: The Simple Text Tl lets yu type nly ne line f text at a time. Yu cannt insert a line break and the text des nt autmatically wrap t the next line when it reaches the edge f the Whitebard page, as the Text Editr des. Using the Text Editr Tl Fllw the steps belw t enter multiple lines f wrapping text: 1. Click n the Text Bx tl. If the Text Bx tl is nt in the Tls Palette, click and hld the Simple Text tl until it expands t reveal the Text Bx tl icn, then click n the Text Bx tl. The Whitebard 65

2. Single-click n the Whitebard t create a text bx f the default size (250 x 70 pixels). Alternatively, click and hld dwn the muse buttn as yu drag the cursr t create a text bx f the desired size. Either way, the Prperties Editr will appear at the bttm f the Whitebard. 3. Select the fnt name, clr, size, bld, underline and/r italics frm the Prperties Editr. 4. Type yur text, pressing Enter when yu want t create a new line f text within the text bx. Nte: If the amunt f text yu type exceeds the space available in the text bx, a scrll bar will appear n the right side f the text bx. If yu dn t want the scrll bar, resize the text bx t display all the text. Nte: The maximum number f characters that can be entered in a Text Editr bject is 10,000. Inserting External Links Yu can insert links int Whitebard text using either the Simple Text tl r the Text Editr tl. Anyne viewing yur Whitebard page will be able t click n yur links t access an Internet site r send an email. Nte: T enter a link using the Simple Text tl, d nt enter any text except that cntained in the link. If yu d, the link will nt wrk. Link Type Syntax Example HTTP web site http:// http://www.blackbardcllabrate.cm Secure HTTP web site https:// https://addns.mzilla.rg/ FTP site ftp:// ftp://ftp.linuxfcus.rg/ Email message mailt: mailt:dcs@blackbard.cm Nte: T launch a link, pass ver the link with the Selectin tl. The pinter will change t a hand. Single click n the link with the hand pinter. The applicatin that pens the link will be specific t yur system. 66 The Whitebard

Inserting Special Symbls and Characters (Windws nly) T type a special symbl r character n the Whitebard, lcate the ANSII numeric cde fr the special symbls r character that yu want t type (fr a list f all available cdes, see 1252 Windws Latin 1 (ANSI)) and fllw these steps: 1. Select the Simple Text tl r Text Editr and click n the Whitebard where yu want t insert the symbl r character. 2. Make sure NUM LOCK is n. 3. Hld dwn the Alt key and then, using the numeric keypad, type the numeric character cde fr the character that yu want t type. Fr example, t place the cpyright symbl n the Whitebard hld dwn the Alt key and enter the numeric character cde 0169. Nte: Sme special characters nly can be typed using Bld text. If the character yu want des nt appear when yu enter the character cde, select the character yu typed and chse Bld frm the Prperties Editr. The Whitebard 67

Inserting Graphics Use the fllwing tls t insert graphics int the Whitebard: Tl Optins Freehand Select the clr, transparency, and line thickness frm the Prperties Editr. Line Select the clr, transparency, and line thickness frm the Prperties Editr. and ellipse) Filled Shapes (rectangle Select the clr and transparency frm the Prperties Editr. and ellipse) Empty Shapes (rectangle Select the clr, transparency, and line thickness frm the Prperties Editr. Tip: Hlding dwn the Shift key while drawing the line will result in a hrizntal, vertical r a line at a 45 degree angle depending n the directin that yu draw it. Hlding dwn the Shift key while drawing an ellipse will result in a circle. Hlding dwn the Shift key while drawing a rectangle will result in a square. Inserting Clip Art Images Clip art images can be laded frm a Clip Art library f presentatin and mathematical symbls. 68 The Whitebard

Fllw the steps belw t insert a clip art image n the Whitebard: 1. Click n the Insert Clip Art buttn. The Clip Art dialg pens. 2. Select the tab that cntains the clip art yu wish t lad. 3. Select (single-click n) the desired image. Tip: As yu hver yur muse ver an image, a tl tip will prvide a descriptin f the image. 4. Mve yur cursr t the desired psitin n the Whitebard then click n the Whitebard t anchr the image int psitin. Inserting Clip Art Images as Stamps Yu can use clip art images as stamps, s yu can repeatedly insert the same image ver and ver. T d s, duble-click n the desired image in the Clip Art dialg. Yur cursr will change t a stamp icn. Click n the Whitebard in as may places as yu want t leave a stamp. The cursr will remain a stamp tl until yu select a different clip art image r use ne f the Whitebard drawing tls. Inserting Screen Captures The Screen Capture tl creates an image f a prtin f yur desktp, any applicatin, r web site and lads it int the Whitebard. Fllw the steps belw t capture a screen image: 1. Click n the Insert Screen Capture buttn. A transparent frame appears with fur buttns in the middle. The Whitebard 69

2. Click inside the frame and drag it int psitin n the screen s that the desired area is cmpletely enclsed by it. Click and drag the edges f the frame t resize it. Switching between prgrams r perfrming certain ther tasks under the frame may cause the frame t stp updating. Click Refresh t manually update the frame if this ccurs. 3. D ne f the fllwing: Select the ptin OK t capture exactly what is enclsed in the frame at that mment. Select With Delay t add a ten secnd delay befre the frame is captured. This gives sme time t psitin the cursr r ther feature f the desktp that must be maintained with the muse in rder t be captured. Select Cancel t clse the frame withut capturing an image. 4. The image appears n the Whitebard. Psitin the image n the Whitebard by dragging it t a new lcatin and click n the Whitebard regin t anchr it in psitin. Setting Whitebard Preferences The Whitebard Cntent Optins preferences panel is used t set cntent lading ptins and Whitebard page size. T set the ptins, d the fllwing: 1. Open the Preferences dialg in ne f the fllwing ways: Frm the Edit menu, select Preferences (Windws & Linux) 70 The Whitebard

Frm the Blackbard Cllabrate Web Cnferencing menu, select Preferences (Mac OS X) Enter Ctrl+Cmma (Windws & Linux) Enter Cmmand-Cmma (Mac OS X) 2. In the left pane f the Preferences dialg, select the Cntent Optins preferences panel under Whitebard. This pens the Whitebard Cntent Optins preferences panel. 3. Set the fllwing ptins as needed: Page Insertin Lcatin: Select where yu want newly laded Whitebard cntent t be placed in relatin t existing pages: after the current page, befre the current page r replace the current page. Befre yu lad cntent int the Whitebard, remember t mve t the apprpriate "current" page. The Whitebard 71

Page Size: Yu can size yur pages fr a specific mnitr reslutin r yu can specify the width and height in pixels. If yu select Mnitr Reslutin, use the drp-dwn menu t chse the apprpriate reslutin frm the list. The default screen reslutin is 1024 by 768 pixels. If yu select Canvas Size, enter the Width and Height in the text bxes prvided. Each f the Mnitr Reslutin ptins has a crrespnding Canvas Size they are just tw ways f expressing the same thing. These ptins can be used interchangeably. Presentatin Imprt Optins: When selected, the Include Speaker Ntes ptin will place the presenter ntes frm yur imprted PwerPint r OpenOffice.rg presentatin int the Ntes editr f all sessin attendees. OpenOffice.rg Applicatin: The OpenOffice.rg executable will be fund autmatically n Mac and Windws systems if yu select the ptin Use default OpenOffice.rg installatin (this is the default). If yu wish t use an installatin ther than the default, unselect Use default OpenOffice.rg installatin and brwse t the lcatin f that installatin. 4. Click n OK t save yur preferences and clse the Preferences dialg, Apply t save yur preferences and leave the Preferences dialg pen r Cancel t clse the Preference dialg withut saving any f yur changes. When yu cnfigure preferences, Blackbard Cllabrate Web Cnferencing will remember the settings each time yu jin anther sessin n the same cmputer. Wrking with Whitebard Pages As a Participant, yu can navigate between pages in a Breakut Rm and save and print pages in Breakut Rms r the Main Rm. Navigating Between Pages T mve t the next page, d ne f the fllwing: Click the Next Page buttn. Enter Alt + Page Dwn (Optin-Page Dwn n Mac). T mve t the previus page, d ne f the fllwing: Click the Previus Page buttn. Enter Alt + Page Up (Optin-Page Up n Mac). 72 The Whitebard

Navigating Between Pages T navigate between pages, yu can use the Whitebard navigatin bar, the Page Explrer (see Using the Explre Pages Windw), r the Page Up and Page Dwn keys n yur keybard. Nte: Yu can freely navigate between pages in breakut rms but must be given permissin by the Mderatr t navigate between pages f the Main rm. Yu will knw yu are free t mve between Main rm pages when yu see a red brder arund yur Whitebard cntent area. T mve t the next page: In the Whitebard Navigatin bar r Page Explrer, click the Next Page buttn. In the Tls menu, select Whitebard fllwed by G t Next Page. Type Alt + Page Dwn (Optin-Page Dwn n Mac). If fcus is n the G t Page menu f the Navigatin bar, press the Dwn Arrw. Duble-click n the desired page in the Page Explrer. T mve t the previus page: In the Whitebard Navigatin bar r Page Explrer, click the Previus Page buttn. In the Tls menu, select Whitebard fllwed by G t Previus Page. Type Alt + Page Up (Optin-Page Up n Mac). If fcus is n the G t Page menu f the Navigatin bar, press the Up Arrw. Duble-click n the desired page in the Page Explrer. Using the Whitebard Navigatin Bar The Whitebard navigatin bar allws yu t mve within a page Grup, t a new page Grup r t yur private wrk area. The Whitebard Navigatin bar is lcated in the upper right crner f the Cntent area whenever the Page Explrer is nt pen. 1 Previus Page buttn 3 G t Page menu 2 Next Page buttn 6 Navigatin Optins menu When the Page Explrer is pen, the Navigatin bar is lcated at the tp f the Page Explrer windw. The Whitebard 73

Use the Previus Page and Next Page buttns t mve within the current page Grup. The navigatin buttns allw yu t navigate nly thrugh the current page Grup. Use the G t Page Menu r the Page Explrer t g t a different page Grup. Use the G t Page menu t select and mve t a particular page. When yu mve t a private page r a page belnging t a different rm, r have Explre Mde activated, ther Participants will remain n their current page. The Navigatin Optins menu cntains a menu item t pen the page Explrer. Fr mre infrmatin, see Using the Explre Pages Windw. Saving Whitebard Pages Yu can save the Whitebard pages in Blackbard Cllabrate Web Cnferencing in the fllwing frmats: WBD File When Whitebard pages are saved as a Whitebard file (.wbd), they are saved as ne file that can nly be imprted and reviewed in a Blackbard Cllabrate sessin. WBP File When Whitebard pages are saved as a Prtected Whitebard file (.wbp), they are saved as ne file that can nly be imprted and reviewed in a Blackbard Cllabrate sessin. These files are prtected and cannt be printed, saved, r edited unless the Mderatr remves the prtectin flag by selecting Tls, then Whitebard, and deselecting the cmmand Prtect Whitebard. PDF File When Whitebard pages are saved as a PDF file (.pdf), they are saved as ne file and can be reviewed utside f the Blackbard Cllabrate envirnment. PNG File When Whitebard pages are saved as Image files (.png), they are saved as separate images and can be laded individually nt the Whitebard as images r used in any ther image prcessing applicatin. T save Whitebard pages, d the fllwing: 1. Open the Save Whitebard dialg by ding ne f the fllwing: Frm the File menu, select Save fllwed by Whitebard In the Page Explrer, select the page(s) and/r Grup(s) yu wish t save and then right-click (Cntrl-Click n Mac) n the selected page. The cntext menu appears. Select Save Type Ctrl+S (Cmmand-S n Mac). The Save dialg appears. Select Whitebard and click n Save. 74 The Whitebard

2. The Select Pages dialg bx appears. Chse whether yu want t save All Pages in the Current Grup, nly the Current Page r Selected Pages. If yu chse Selected Pages, a list f pages in the Whitebard appears. Select the page(s) yu wish t save. Use Shift r Cntrl (same n Mac) t select multiple pages. Then click OK. 3. Frm the Save Whitebard dialg bx, navigate t and pen the file flder in which yu want t save the Whitebard. 4. Type a file name in the File name text bx. 5. Scrll thrugh the Files f type drp-dwn menu and chse the file frmat. 6. Click Save t save the file and clse the Save Whitebard dialg bx. Printing Whitebard Pages Yu can print individual pages, multiple selected pages and page Grups. 1. Open the Select Pages dialg by ding ne f the fllwing: Frm the File menu, select Print and then chse Whitebard Enter Ctrl+P (Cmmand-P n Mac). The Print dialg appears. Select Whitebard and click n Print. 2. The Select Pages dialg bx pens. Chse whether yu want t print All Pages in the current page Grup, nly the Current Page r Selected Pages. If yu chse Selected Pages, yu will then see a list f all the pages available t yu in the current sessin. Select the desired page(s) frm the list. Use Shift r Cntrl (same n Mac) t select multiple pages. Then click OK. 3. The Page Set-up dialg bx pens. Specify yur preferences and click OK. Nte: If the Whitebard is prtected, n ne, including the Mderatr, can print any pages. The Whitebard 75

Chapter 9 Applicatin Sharing Applicatin Sharing enables sessin participants t share their applicatins r entire desktps with thers in the sessin. Applicatin Sharing is a type f cntent that, like the Whitebard and Web Tur, appears in the Cntent area. Yu will knw smene is hsting an Applicatin Sharing sessin when the blue Applicatin Sharing activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Applicatin Sharing Activity, Permissin and Status Indicatrs n next page.) In the example belw, Vivian is sharing an applicatin r her desktp. There are tw cnditins that need t be met befre yu can hst an Applicatin Sharing sessin: yu must have been granted the Applicatin Sharing permissin and a Mderatr must have switched t Applicatin Sharing mde in the Cntent Area. Page 77

Applicatin Sharing Activity, Permissin and Status Indicatrs Yu can mnitr the state f Applicatin Sharing activity and permissins thrugh indicatrs displayed in the Participants list f the Participants panel. Activity and Permissin Indicatrs The table belw describes the icns displayed in the Participant list t indicate Mderatr and Participant permissins and activity while using Applicatin Sharing. Activity Indicatr Meaning User is cnducting an Applicatin Sharing sessin. Applicatin Sharing permissin is set glbally t "n" but the Mderatr has revked Applicatin Sharing permissin frm this user. Applicatin Sharing permissin is set glbally t "ff" but the Mderatr has granted Applicatin Sharing permissin t this user. Status Indicatrs Status indicatrs appear n the Applicatin Sharing activity indicatr icns f Applicatin Sharing users in the Participants list if they are experiencing delays in the receipt f Applicatin Sharing cntent. Amber Indicatr: Appears when receipt f Applicatin Sharing cntent is mderately delayed. Red Indicatr: Appears when receipt f Applicatin Sharing cntent is significantly delayed. Nte: Only the persn currently hsting an Applicatin Sharing sessin can see status indicatrs. Viewers d nt see them. 78 Applicatin Sharing

In the example t the right, Lucy is sharing an applicatin, Vivian is experiencing a mderate delay in receiving the Applicatin Sharing cntent, Lisa is experiencing a significant delay in receiving the Applicatin Sharing cntent, and Charlie is nt having any prblems receiving the Applicatin Sharing cntent. An Applicatin Share is a type f cntent, and appears in the Cntent area like the Whitebard and Web Tur. All participants have an Actin bar in the upper left crner f the Cntent area while in Applicatin Share mde. Fr Participants withut the Applicatin Sharing permissin, the bar cntains nly the ptin t scale the shared area f the hst's desktp t fit in the Participant's cntent area. Participants wh have Applicatin Sharing permissin have the additinal ptin t request cntrl f the hst's desktp. Fr infrmatin n this feature refer t Requesting Cntrl f an Applicatin Share frm the Hst. Scaling the Shared Cntent The screen area shared by the Hst can be scaled t fit the Cntent area r viewed at its native size. T view the cntent at the same size as the Hst, d ne f the fllwing: Uncheck Scale T Fit in the Actin bar. Frm the Tls menu select Applicatin Sharing and then uncheck Scale t Fit. T restre scaling, recheck Scale T Fit. Applicatin Sharing 79

Maximizing the Cntent Area Yur ther ptin is t resize the Applicatin Sharing Cntent area. Yu can ptimize the space available in the Cntent area in tw ways; fr maximum space, d bth: Maximize yur Blackbard Cllabrate Web Cnferencing windw. Hide the side bar (Audi & Vide, Participants and Chat panels) by unselecting Shw Side Bar in the View menu r by grabbing the brder f any ne f the panels and dragging it all the way t the left. T restre the side bar, reselect Shw Side Bar r drag the panel brder back t the right. Emphasized Cursr If the applicatin hst has turned n the ptin Emphasize Cursr, yu will see their cursr surrunded with a circle (the default clr is yellw), making it easier fr yu t fllw. Hsting an Applicatin Sharing Sessin Applicatin Sharing Mde Befre yu can cnduct an Applicatin Sharing sessin, yu must have been granted the Applicatin Sharing permissin and must switch t Applicatin Sharing mde in the Cntent area. (Fr details n mdes, see The Cntent Area Mdes n page 12.) Be careful nt t inadvertently switch mdes n smene else wh is presenting cntent. Everyne in the sessin will fllw yu t the new mde. Switch t Applicatin Sharing Mde in ne f the fllwing ways: In the Cllabratin tlbar, click the Applicatin Sharing Mde buttn. In the View menu, select Applicatin Sharing. 80 Applicatin Sharing

Enter the keybard shrtcut Ctrl+Alt+A (Cmmand-Optin-A n Mac). In the Tls menu, select Applicatin Sharing fllwed by Start Sharing. Open the Tls menu, select Applicatin Sharing, and chse Share Entire Desktp. This will start Applicatin Sharing immediately withut pening the Available Sharing Selectins dialg. When in Applicatin Sharing mde, the Available Sharing Selectins dialg will pen. Starting Applicatin Sharing Befre yu can start an Applicatin Sharing sessin, yu must be in Applicatin Sharing mde. Fr details, see Applicatin Sharing Mde n previus page. T start Applicatin Sharing, d the fllwing: 1. Open the Available Sharing Selectins dialg by clicking n the Start Sharing buttn in the Actin bar. Applicatin Sharing 81

2. Click n Share Desktp r an available prgram windw t highlight it. Fr prgrams with multiple available windws, click the arrw icn t expand the list if yu wish t share nly ne windw frm the prgram. Nte: Minimized (Windws) prgram windws will nt be available t share. 3. Click Share t begin sharing, r Cancel t clse the menu withut starting a share. If yu wish t begin a new share after canceling, click the Start Sharing buttn in the Actin bar. 4. Mve the windw yu wish t share t the frnt f the desktp. Obscured windws r prtins f windws will nt be visible t remte Participants. Tip: One helpful apprach is t resize the windw yu intend t share s that it matches the dimensins and psitin f the Cntent area. That way yu will be sure t have access t all f the Blackbard Cllabrate Web Cnferencing tls even while yu are sharing. The Applicatin Share persists until it is clsed r the hst leaves the sessin. If a Mderatr switches t Whitebard r Web Tur mde, the share will still be active, but nt visible until a Mderatr switches back t Applicatin Sharing mde. Fr mre infrmatin refer t Pausing r Ending an Applicatin Share n page 85. 82 Applicatin Sharing

The Hst's View f Applicatin Sharing When yu are the hst f an Applicatin Sharing sessin, by default yur shared applicatin r desktp will have a yellw brder arund it, making it easy t identify n yur screen. Attached t the brder will be a cntrller (nrmally at the tp but may mve t the bttm, left side r right side if there is n rm fr it n the tp) with buttns fr stpping and pausing/resuming the applicatin share and a buttn fr sending a snapsht f the Applicatin Sharing windw t the Whitebard. If the entire desktp is shared, the cntrller appears in the tp right crner f the screen. 1 Hst's Actin bar 4 Pause/Resume buttn 2 Stp Sharing buttn 5 Send Snapsht t Whitebard buttn 3 Hst's cntrller Cntrlling an Applicatin Share While running an Applicatin Share, a hst can, fr the mst part, cntinue t use the prgram r desktp as usual. Hwever, the Share itself can be stpped, paused, previewed, r captured. Cautin: If yu are sharing an applicatin that has a keybard shrtcut identical t ne in Blackbard Cllabrate, and fcus is n Applicatin Sharing, the shrtcut will activate its assciated cmmand in the shared applicatin, nt in Blackbard Cllabrate. Pausing a Share A paused Share stps refreshing fr remte Participants, but can be easily restarted later. A Share is effectively paused if a Mderatr switches t Whitebard r Web Tur mde. T pause a share, d ne f the fllwing: Applicatin Sharing 83

In the Actin bar, click Pause Sharing. Open the Tls menu, fllwed by Applicatin Sharing, and click Pause Applicatin Sharing. This menu item is nt available unless there is an active share. In the Hst's cntrller, click the Pause buttn. Switch t either the Whitebard r Web Tur mde. (Fr details, see The Cntent Area Mdes n page 12.) T resume a Share, click the Pause buttn again, uncheck the Pause Applicatin Sharing menu item, r click Resume Sharing in the Applicatin Sharing Actin bar. Previewing a Share Hsts can activate a small preview windw t see hw the Share appears t ther Participants. This helps them knw if part f a shared windw is bscured r if the Share becmes frzen r lst. T pen the preview windw, frm the Tls menu select Applicatin Sharing and then Shw Preview. A small preview windw pens. This windw reflects what is visible t remte participants. Taking a Screensht Hsts can send a Snapsht f what is being shared t the Whitebard. T capture an image and send it t the Whitebard, d ne f the fllwing: Enter the keybard shrtcut, Ctrl+Print Screen (Cntrl-F13 n Mac). In the Hst's cntrller, click the Send Snapsht t Whitebard buttn. Frm the Tls menu select Applicatin Sharing and then Send Snapsht t Whitebard t send an image f the current Share exactly as it is at that mment. Select Send Snapsht t Whitebard with Delay t take the Snapsht after a ten secnd delay. Blackbard Cllabrate Web Cnferencing switches autmatically t Whitebard mde and pauses the Share until the hst resumes it.the snapsht will be placed as the backgrund image f a new Whitebard slide, immediately after the current Whitebard page. The title f the new page will be Applicatin Sharing Image x, where x is an incremental number. Giving Cntrl f an Applicatin Share t Anther Yu can give viewers f an Applicatin Sharing sessin the ability t remtely cntrl the shared applicatin r desktp. Participants d nt need the Applicatin Sharing permissin t take cntrl. (They d, hwever, require the Applicatin Sharing permissin t request cntrl.) 84 Applicatin Sharing

Thse with cntrl ver a remte applicatin r desktp can mve the muse cursr, click, and type. The Hst als retains cntrl at all times, and can revke cntrl frm the remte cntrller at any time. Only the Hst and ne ther persn can share cntrl at nce. When sharing an applicatin windw r a prgram, the remte participant's cntrl is limited nly t that applicatin. The participant has n access t ther areas f the hst's desktp. When the Hst is sharing their entire desktp, the remte cntrller has access t the Hst's entire cmputer. Be very careful when giving remte cntrl access t yur desktp. T give anther the ability t cntrl an Applicatin Share that yu are hsting, d the fllwing: 1. Select the desired persn in the Participants list. 2. Open the Tls menu and select Applicatin Sharing fllwed by Give Cntrl f Shared Applicatins. The persn remtely cntrlling yur Applicatin Share will have jint cntrl ver yur cursr until they vluntarily end their cntrl r yu revke it. T end cntrl f the Applicatin Share, the remtely cntrlling Participant can select Applicatin Sharing frm the Tls menu and then Release Cntrl f Shared Applicatins. Revking Cntrl T revke a persn's ability t remtely cntrl yur Applicatin Share, d ne f the fllwing: Type the keybard shrtcut fr revking cntrl. The default is Cntrl+Space. Frm the Tls menu and select Applicatin Sharing fllwed by Take Away Cntrl f Shared Applicatins. Pausing r Ending an Applicatin Share T pause an Applicatin Sharing sessin, d ne f the fllwing: In the Actin bar, click Pause Sharing. Switch t Whitebard mde. (Fr details, see The Cntent Area Mdes n page 12.) T end an Applicatin Sharing sessin, d ne f the fllwing: Enter the keybard shrtcut, Ctrl+Shift+S (Cntrl-Shift-S n Mac). In the Actin bar, click Stp Sharing. Applicatin Sharing 85

Open the Tls menu, fllwed by Applicatin Sharing, and click Stp Sharing. This menu item is nt available unless there is an active share. 86 Applicatin Sharing

Chapter 10 Web Tur The Web Tur feature enables sessin participants t share web pages with thers in the sessin. Web Tur is a type f cntent that, like the Whitebard and Applicatin Sharing, appears in the Cntent area. The Web Tur interface has the fllwing cmpnents: 1 Cllabratin tlbar 5 Address text bx 2 Navigatin bar 6 Fllw Me ptin 3 Back buttn 7 Optins menu 4 Frward buttn Yu will knw smene is hsting a Web Tur when the blue Web Tur activity indicatr ( ) appears next t their name in the Participants list. (Fr details n activity indicatrs, see Web Tur Activity and Permissin Indicatrs n next page.) In the example belw, Vivian is hsting a Web Tur. Page 87