Computing Orientation Welcome to Carnegie Mellon! Computing Orientation Online Orientation Computing Resources Websites Security Online Orientation http://www.heinz.cmu.edu Current Students -> Computing Services -> New Students Computing Documentation Software Guide 1
Accounts Two separate accounts User ID is the same Passwords are not synchronized Andrew Account Campus Computing Resources Heinz Account Hamburg Hall Computing Resources Heinz ID Login to the virtual labs and Heinz File Servers Heinz ID is the same as the Andrew ID Use your Andrew User ID and Password CMU.EDU websites requiring login OWA (Web based email): https://exchange.andrew.cmu.edu For OWA- andrew\userid format Email with up to 10GB quota Address is [Andrew User ID]@andrew.cmu.edu Works best with Internet Explorer/Safari or Firefox 2
My Exchange Tools https://myexchangetools.cmu.edu Allows you to manage your Exchange email and calendar settings Check quota (10GB) Manage Spam Settings Manage Preferred Name/Email Manage Mail Forwarding Create a Send As Address Request a Calendar Resources Select a Mobile Active Sync Policy Hub: http://www.cmu.edu/hub Enrollment Services Online Course Registration Student Information Online Main Campus Computing http://www.cmu.edu/computing Box.net 50 GB of free cloud storage See box.cmu.edu Eliminates hunting for files across multiple devices Prevents using email storage from emailing your files Frees you from carrying flash drives or physical storage devices Clears up local storage space on your personal computer 3
Blackboard http://www.cmu.edu/blackboard Online course management system Most Heinz courses are in Blackboard Heinz Computing Resources Use your Heinz User ID and Password File Server (heinz-bolt.heinz.cmu.local) Lobby (L:) Drive Academic and Project files Student (U:) Drive 10GB file storage Backed up nightly Must be on campus, or connected to Cisco VPN to connect to server from off campus Virtual Lab- https://vlab.heinz.cmu.edu Software Available Titles: http://www.cmu.edu/computing/software/all/in dex.html DreamSpark-access to Microsoft developer and design tools, latest Microsoft operating system as well as previous OS http://www.cmu.edu/computing/software/all/dream spark/ CMU Computer Store Discounted software you can t download Located in the Student Center Book Store 4
Getting Help Help Desk Student Computer Consultants (CCons) Hamburg Hall, A-level West Wing Software, general questions, referrals, reporting problems, printer toner/paper Laptop and General Computing Questions Sean Petrisko A201 sean2@andrew.cmu.edu Getting Help Email and Account/Access Problems Rob Jones A202D robjones@cmu.edu Class Teaching Assistants (TAs) or Faculty Course specific help Support Email Heinz-Computing@andrew.cmu.edu Documentation http://www.cmu.edu/computing/docume ntation Documentation for connecting handheld devices to Exchange and more! 5
Security Security Alert! CMU has a Secured wireless Network(WPA2-Enterprise- AES) CMU-SECURE http://www.cmu.edu/computing/network/connect/wireless/sec ure/ Offers data encryption between your wireless device and the wireless access point. Provides additional privacy and protection against identity theft exploits. Most new laptops and handheld devices support this encryption. When possible, use it as your primary means of wireless access to network. Security Protect your Windows Computers Go to Windows Update-at least once a month If you don t already have an Antivirus program get Symantec Antivirus from http://www.cmu.edu/computing/software (Doesn t expire and it s FREE!) No one should EVER ask for your Andrew or Heinz password. Don t give it out to ANYONE EVER!!! DO NOT IGNORE messages from it-help@cmu.edu. 6
Security Alert! Protect your Mac computer A Mac computer has been compromised through the wireless network adapter in 30 seconds. Go to System Update Get Symantec Antivirus from http://www.cmu.edu/computing/software DO NOT IGNORE messages from ithelp@cmu.edu 3 Ways to be denied Network Access 1. Failure to keep your machine patched 2. Exceeding Bandwidth Usage - Max of 10GB per day on a 5 day average http://www.cmu.edu/computing/network/guidelines/b andwidth.html 3. Found to share illegal Copyrighted material on your laptop. DO NOT IGNORE messages from it-help@cmu.edu 7
Final thoughts Main Contact Info Help Desk Hamburg Hall, A200 Email Support heinz-computing@andrew.cmu.edu Main Phone Number 412-268-3425 Main Office Location Hamburg Hall A201 Action Items Online Orientation http://www.heinz.cmu.edu Current Students -> Computing Services -> New Students Visit Student Information Online http://www.cmu.edu/hub Update your local address and emergency contact info 8
Questions? Thank You 9