Remote Access to Niagara Wheatfield s Computer Network

Transcription

1 Remote Access to Niagara Wheatfield s Computer Network Niagara Wheatfield Central School District Office of Instructional Technology Revised: June 24, 2010 Page 1 of 15

2 To gain access to Niagara Wheatfield s network, you must use a Internet Explorer on a Windows XP or Vista Computer. You should have SP2 or SP3 installed with all updates (Vista SP1). Disable all popup blockers and external toolbars (google, yahoo, etc). IMPORTANT! You may need to install the following update. Before starting, go to Download.microsoft.com - Do a search for KB Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) Download and install this update. These instructions will not work with AOL. For use with a Mac computer, please see the end of this document Logging into the Server Go to the district web site Go to the High School main page and click on Remote Access or When you have started your browser, enter the following address: The first time you run this on your computer, you will see a box similar to this one, asking you if you want to install an ActiveX application from Microsoft. This is normal. Click on Always trust content from Microsoft and click on Yes Page 2 of 15

3 The message will appear as either of the two possible screens Follow the ons-creen instructions NOTE: If you have Windows XP SP2 or SP3 (Service Pack 2 or 3) installed, this warning will appear as a bar across the top of the screen. Right click on this bar and select Install. The same holds true for Windows Vista. If you see this screen, click on the Connect Button Page 3 of 15

4 The screen will turn grey and you will see the following screen: This is the Novell login screen that is used on PC s in the district. Enter the network user ID and password that you use to login to your computer. You will then be presented with the following screen: Enter nwcsd under the Password field and press the enter key (or click OK). Page 4 of 15

5 You will see a screen similar to what you will see at school. If you click on MyComputer, you will see the following: Notice that the C drive (called Local Disk C:) is the drive of the server. Do NOT save any files on this drive. Under the section Network Drives, you will see all of the drives that you would see at work. The most important is the H drive. This is where your files are normally stored. Page 5 of 15

6 At the bottom of the MyComputer screen, you may see a section entitled other These are your local floppy, hard disk and CD Rom drives. Page 6 of 15

7 Logging Off from the Server/Exiting the Program NOTE: You must follow the instructions for exiting the system At the bottom of the screen, click on the Start button. Click on the Log Off button. You will see the following: Click on the Log Off button. Page 7 of 15

8 You will be presented with a window that looks like this: Close this window by clicking the X button in the upper right hand corner of the screen. NOTE: You must follow the instructions for exiting the system Page 8 of 15

9 Troubleshooting your Connection Problems 1. Popup Blockers. As stated earlier, pop-up blockers must be turned off. Both Internet Explorer and Firefox have pop-up blockers built into their browsers. These must be turned off. Internet Explorer Tools > Pop-up Blocker Select Turn Off Pop-Up Blocker Firefox Tools > Options Content Tab Uncheck Block pop-up Additionally, toolbars from Google, AOL, Yahoo and others often contain their own pop-up blockers. These should be uninstalled from Control Panel > Add/Remove Programs. 2. ActiveX issues As stated earlier, the first time you connect, you will get this message. You must successfully run this script in order to gain access. Page 9 of 15

10 If you cannot install the program, you will see a box that looks similar to this: This means that a security setting on your system is stopping the ActiveX applet from being installed. Places to check are: Firewalls Software from Microsoft, Symantec, McAfee and other Anti-Virus/Anti Spyware vendors. Routers Often wireless routers from vendors such as Linksys or Netgear may block this. Internet Explorer settings. Under Microsoft Internet Explorer, go to Tools>Security. Change all options to default values. Under the Advanced tab, you can also click on reset all settings. Warning: You may have unexpected consequences by changing security options. IMPORTANT!!!! If this doesn t work, go to and download/install the latest release of the Firefox Browser. Page 10 of 15

11 Running Applications If you run an application from the WinLauncher, you may see the following screen: Click Run and the program will run as it normally does. Troubleshooting Drive Letters As mentioned earlier, when using MyComputer, you will see a section entitled Other which is supposed to show your local drive letters. These are the drives on your machine at home. If you do not see these drive letters, then use the following directions: Go to Start -> All Programs -> Accessories -> Communications -> Remote Desktop to start the Remote Desktop program. Page 11 of 15

12 On the General tab, enter Under the Local Resources Tab, click on the disk drive check box. Click on Connect You will receive the following message. Click on the Don t prompt box and click OK. Printing Printing on your home printer To print on your local (home) printer, copy the document from your server drive to your local hard drive and print as you normally would. Note: If you are downloading a Microsoft office document, you must have Microsoft office at home. If you need to, you may obtain the CD s from the help desk. Please call for more info. Page 12 of 15

13 Instructions for Windows Vista/Windows 7 Click the Windows Start Button at the lower left corner of the screen Look for the Accessories section. Find the entry for Remote Desktop Connection and click on it The following screen will appear: Enter in the computer name and click connect Page 13 of 15

14 Macintosh Instructions On a Mac computer, start a browser Firefox, Safari, etc. Go to Find the link for Remote Desktop. Download and install the Remote Desktop software. Under Macintosh HD, go to the applications folder. Look for this icon. Run the program. Enter and click on the connect button. You will be presented with the following screen. Login as listed above. Page 14 of 15

15 Under preferences for RDC, please use the file preference settings as follows: Ignore and domain controller errors. Page 15 of 15