Your Technology Ally 2012
our story In 1999, a handful of entrepreneurs created Cbeyond. They wanted to change the dynamic for small and mid-sized businesses who were underserved by other communications providers. More than 60,000 customers later, we still have the same focus and commitment. It s the reason why our Net Promoter Score is 41% nearly double the industry average. 2 Confidential Proprietary Information Subject to Non-Disclosure Agreement
YOUR TECHNOLOGY ALLY Cbeyond is the technology ally for small and mid-sized businesses. We deliver cloud services and communications through our enterprise network and data centers. Instead of outlaying capital and manpower to manage infrastructure, you can shift the burden to us. Excellence in customer setup and service has been in our DNA since we were founded in 1999. It s why more than a third of our customers come from referrals. 3 Confidential Proprietary Information Subject to Non-Disclosure Agreement
FORBES MOST TRUSTWORTHY About Us Nearly $1/2 billion in annual revenue (2011) Publicly traded (NASDAQ: CBEY) More than $80M in annual EBITDA (2011) $100M committed to network upgrades in last 24 months $50M invested in cloud technology in last 24 months Named by Forbes as one of America s 100 Most Trustworthy Companies (2012) Named one of Metro Atlanta s Top 100 Workplaces by the Atlanta Journal-Constitution (2012) Microsoft Cloud Hosting Partner of the Year awards (2009, 2010) Microsoft Gold Certified Partner (2012) 4 Confidential Proprietary Information Subject to Non-Disclosure Agreement
PASSION FOR SERVICE Share our time, talent and technology More than 60,000 hours of volunteer service in the company s history Four-time winner of the U.S. President s Volunteer Service Award (2012, 2011, 2010, 2007) Recipient of Points of Light s 2012 Corporate Engagement Award of Excellence (along with Kraft Foods & Timberland) 5 Confidential Proprietary Information Subject to Non-Disclosure Agreement
10 YRS + Technology Evolution 2000 Engineered the world s first business-class, private VoIP network dedicated to small and mid-sized businesses; launched company and service in Atlanta 2001 Signed first customer; brought Dallas on-net; introduced bundled voice and data 2002 Brought Denver on-net 2003 Celebrated milestone of 5,280 customers 2004 Doubled customer base; brought Houston on-net 2005 Launched security, file sharing and fax-to-email apps; brought Chicago on-net; won Frost & Sullivan product award 2006 Launched mobile services; brought Los Angeles on-net; 26,400 customers milestone 2007 Launched unified messaging; named to Deloitte s 2007 Technology Fast 500; received Presidential Volunteer Service Award; Ernst & Young named CEO Jim Geiger Entrepreneur of the Year; brought San Diego, San Francisco and Detroit on-net 2008 Ranked 6th on Forbes list of fastest-growing technology companies; celebrated 42,240 customers; launched new voice and data applications; brought Miami and Minneapolis on-net; launched fiber network 2009 Named one of Georgia s 25 Fastest Growing Public Companies; brought Washington, DC and Seattle on-net; launched mobile and voice applications 2010 Launched MPLS network; converted 20%+ of customers to Ethernet first mile with symmetrical speeds up to 50Mbps; acquired MaximumASP and Aretta 2011 Launched open-source hosted PBX and virtual and dedicated cloud servers; grew customer base by 9.1% 2012 Launched cloud data center; committed 1,000 buildings on-net with symmetrical 1Gbps speeds; launched enhanced cloud PBX 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 6 Confidential Proprietary Information Subject to Non-Disclosure Agreement
Leave the Technology TO US Enterprise Network Private, enterprise network proactively monitored and able to support Mbps and Gbps of symmetrical bandwidth Latest smartphones, tablets and wireless access devices Cloud Services Servers and applications managed in data center recognized with industry s highest security and privacy standards Host real-time applications critical to business operations Service Onsite setup and 24x7x365 onshore phone and email support 7 Confidential Proprietary Information Subject to Non-Disclosure Agreement