Evosys EBS Implementation at Arzanah Medical Complex, Abu Dhabi, UAE Case Study
Background Arzanah Medical Center (Healthpoint) is prominently located within a new mixed-use community in Abu Dhabi, UAE. Aimed at addressing a significant demand for specialist medical treatment in the region, the facility will provide multi-disciplinary health care services consisting of three Centers, a Spine Centre, Knee and Sports Medicine Centre, and a Wellness and Diagnostic Centre all in a unified building. Healthpoint is a world-class facility with leading technology that provides the highest standards of clinically and technologically advanced medicine, patient safety and patient experience to all those it serves. It is managed by Germany s Asklepios, one of the largest operators of private hospitals in Europe, with more than 26,500 beds under management. Number of Employees 120+ Number of Users 120+
Project Summary- Oracle EBS R12 Implementation Modules Implemented Finance: Oracle General Ledger Oracle Payables Oracle Accounts Receivables Oracle Fixed Asset Oracle Cash Management Oracle Advance Global Intercompany System Supply Chain Management: Oracle Purchasing Oracle Inventory Oracle Mobile Supply Chain Application Oracle Order Management Oracle iprocurement Human Resource: Oracle Payroll Oracle Self-service HR Oracle Performance Appraisal Oracle irecruitement Oracle Learning Management Oracle Time and Labor Oracle Core HR Oracle Succession Planning E-Claim Resource Details: Project Manager 2 Sr. Functional Consultant 3 Functional Consultant 5 Sr. Technical Consultant 1 Technical Consultant 6 DBA Manager 1 DBAs 3 Contract Period : Project Kick Off Date: 25th Dec 2011 Production Go Live Date: 03 June 2013 Operating System Linux x86-64 Hardware Platform HP Hardware
Integration with Third Party s Software Cerner (HIS System) - Integration HIS with Inventory and Purchasing Kronos (Workforce Management Solutions) - Integration Time and Labor with the Time and Attendance System Globis Billing Solution (Hospital Billing Solution) - Oracle GL (Revenue Booking)
Business Needs Arzanah Medical Complex Automate all aspects of workforce management to achieve productivity gains and cost savings throughout the workforce, while ensuring that confidential data is maintained electronically and securely. Using standardized processes to enforce consistent business practices and by using automated processes and productivity to accelerate the closed process. Planning and management of all activities involved in sourcing, procurement, conversion, and logistics management. Gathering, storing, analyzing, and providing access to data to aid management make better business decisions.
Challenges Client was new to healthcare industry and business requirements were not very clear for them. This was a typical Greenfield implementation. Since it was a joint venture between multiple operators across globe, decision making and identification of business process owners was a challenge for the implementation team. Requirements to change the base design multiple times made implementation process difficult.
Solutions Proposed the best possible solution for the Health care industry. Solution provided by Evosys to the client matches with Oracle s best practices. Evosys team has succeeded in mapping the client s specific requirements of integrating Oracle Application with multiple third party systems. Partnered with third party vendor to fulfill the client s specific requirement for insurance claim process (E-Claim system). Evosys has helped the client in cleansing their items and align their item master according to United Nations Standard Products and Services Code (UNSPSC).
Business Benefits Evosys team has helped client on designing their business process since the client is new to health care industry. Evosys facilitated the client in achieving their target of being a 100% digital hospital by implementing Oracle Application standard modules as well as integration with HIS system. On time delivery of the system helped the client to accelerate their business turnover. Solution provided by Evosys to the client matches with Oracle s best practices.
Value Addition by Evosys Evosys has succeeded in coordinating the project activities with multiple operators of the client. Received appreciation from client on the documentation delivered by Evosys team. Evosys has completed their Oracle application deployment first time in a private hospital. The flexibility and the way Evosys delivered the system, has gained confidence and reputation from the client. Client has shown interest in doing repeat business with Evosys because of the quality of delivery.
Critical Success Factors Right combination of resource pool and their availability. Solution review by Subject Matter Expert team. On time support from management. Experience in successful implementation in the Healthcare industry.
Testimonials On behalf of the management we thank you and your team for making this golive possible - Hisham Ismail, CIO Healthpoint
Questions?
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