General Servces Admnstraton Federal Supply Servce Authorzed Federal Supply Schedule Prce Lst Msson Orented Busness Integraton Servces (MOBIS) FSC Group: 874 Class: R499 On-lne access to contract orderng nformaton, terms and condtons up-to-date prcng and the opton to create an electronc delvery order s avalable through GSA Advantage!, a menu drven database system. The INTERNET address for GSA Advantage! http://www.gsaadvantage.gov. Chloe Sh Odom, Manager 7601 Jefferson Street, Sute 320 Albuquerque, NM 87109 P: (505) 353-5731 F: (505) 353-5793 Emal: Chloe.Odom@Chckasaw.com Webste: www.chckasaw.com Busness Sze: 8(a) Certfed Small Busness Contractor: CNI Techncal Servces, LLC Contract Number: GS-10F-036AA Contract Perod: (Base) November 7, 2012 to November 6, 2017 CNI Techncal Servces, LLC P a g e 1
Summary CNI Techncal Servces, LLC (CNITS) was awarded a Federal Supply Schedule (Contract ) to provde expert advce, assstance, gudance and counselng n support of agency s msson-orented busness functons. The General Servces Admnstraton (GSA) has evaluated our techncal proposal, negotated our prces, and establshed CNITS as a qualfed vendor at compettve, fxed labor prces. Usng CNI Techncal Servce s MOBIS Schedule s uncomplcated and almost mmedate. The customer remans n control of the process from the defnton of the requrement through the selecton of the servce provder. Once you determne that you need busness servces, you should prepare a Purchase Requston and a Statement of Work ncludng a taskng statement, descrpton of delverables and schedule, and delvery order type (fxed prce or labor hour prcng). Because CNITS has already been qualfed as a MOBIS Federal Supply Schedule vendor and our costs have been negotated through a compettve process, a customer does not need to go through all the processes of a full and open competton. You do, however, need to consder three schedule vendors by revewng ther catalogs, or contactng them, or obtanng ther oral or wrtten proposals. You can make the award based on the vendor that offers the best value for your partcular needs; you do not need to award based on the lowest cost. You beneft from usng Schedules by: Access to a proven company and qualty servces Competton: All competton requrements have been met No Order Lmtatons: You can place an order for any dollar amount Orders placed on Federal Supply Schedules count toward small busness goals Flexble Purchasng Optons: Blanket Purchase Agreements save you tme and money Prce Reductons: You can request prce reductons from our dscounted prces Complance wth envronmental requrements for applcable servces and products Easy Payment Optons: Contractors accept the GSA SmartPay Card Schedules Wll Save You Tme Use of Schedules sgnfcantly reduces acquston tme and s a great tool to serve Federal customers. A study of the Schedules program, conducted by Johnson & Johnson Assocates, Inc. (JJA), found that t takes a Federal agency an average of 15 days to ssue an order under a GSA Schedule, 49 days to establsh a BPA under a Schedule; and 13 days to ssue an order aganst a Schedule BPA. Ths compares to an average of 268 days to put a contract n place. For nformaton about CNITS, please contact our GSA Program Manager: Arthur Humphres (505) 353-5720 Offce (505) 508-9641 Cell (505) 353-5793 Fax Arthur.Humphres@Chckasaw.com For CNITS contract admnstraton nformaton, please contact our Contracts Admnstrator: Tara Otero (505) 353-5709 Offce (405) 353-5793 Fax Tara.Otero@Chckasaw.com CNI Techncal Servces, LLC P a g e 2
Contents 1. CUSTOMER INFORMATION...4 1.1 Awarded Specal Item Numbers (SINs)... 4 1.2 Maxmum order... 4 1.3 Order... 4 1.4 Geographc coverage (delvery area)... 4 1.5 Pont(s) of producton (cty, county, and state or foregn country)... 4 1.6 Dscount from lst prces or statement of net prce... 4 1.7 Quantty Dscounts... 4 1.8 Prompt Payment Terms... 4 1.9 Notfcaton that Government purchase cards are accepted below the mcropurchase threshold of $3,000... 4 1.9a Notfcaton whether Government purchase cards are accepted above the mcropurchase threshold... 4 1.10 Foregn tems... 4 1.11 Urgent Requrements... 4 1.12 F.O.B. ponts... 4 1.13 Orderng address... 5 1.13a Orderng Procedures... 5 1.14 Payment Address... 5 1.15 Warranty provson... 5 1.16 Export packng charges, f applcable... 5 1.17 Terms & condtons of Government purchase card acceptance (any thresholds above the mcro-purchase level). 5 1.18 Terms & condtons of rental, mantenance, and repar (f applcable).... 5 1.19 Terms & condtons of nstallaton (f applcable)... 5 1.20 Terms & condtons of repar parts (f applcable).... 5 1.20a Terms & condtons for any other servces (f applcable)... 5 1.21 Lst of servce and dstrbuton ponts (f applcable)... 5 1.22 Lst of partcpatng dealers (f applcable).... 5 1.23 Preventve mantenance (f applcable)... 5 1.24 Specal attrbutes such as envronmental attrbutes.... 5 1.24a Secton 508 Complance nformaton... 5 1.25 Data Unversal Number System (DUNS) number:... 6 1.26 Notfcaton regardng regstraton n System for Award Management(SAM) database... 6 1.27 Uncompensated Overtme... 6 1.28 Tax ID Number... 6 1.29 Securty Requrements... 6 1.30 Purchase Of Incdental, Non-Schedule Items... 6 1.31 Statstcal Data for Government Orderng Offce Completon of Standard Order Forms... 6 1.32 Cage Code... 6 1.33 Blanket Purchase Agreements... 6 2. CNI TECHNICAL SERVICES, LLC...7 2.1 Who we are... 7 2.2 What we do... 7 2.3 Where we are... 7 3. SERVICES PROVIDED UNDER THE MOBIS CONTRACT...7 3.1 Scope of work n MOBIS... 7 3.2 CNITS Servces Avalable... 8 4. ORDERING PROCEDURES...8 4.1 Procedures for servces prced on GSA schedules at hourly rates (C.2.46.1)... 8 4.1.1 Prepare a Request for Quotes:... 8 4.1.2 Transmt the Request for Quotes to Contractors:... 9 4.1.3 Evaluate quotes and select the contractor to receve the order:... 9 4.2 Procedures for fxed prces on GSA Schedule (C.2.46.2)... 9 4.3 Blanket Purchase Agreements... 9 5. LABOR CATEGORIES... 11 6. CNI MOBIS POSITION DESCRIPTIONS... 11 7. LABOR CATEGORY RATES... 23 8. SCA MATRIX AND APPLICABILITY STATEMENT... 25 CNI Techncal Servces, LLC P a g e 3
1. CUSTOMER INFORMATION 1.1 Awarded Specal Item Numbers (SINs) SIN and SIN RC: Program Integraton and Project Management Servces 1.2 Maxmum order There s no maxmum task order sze for the contract. A maxmum threshold value of $1,000,000 for a task order was establshed for the contract. When task orders exceed ths value, agences should seek addtonal dscounts from the contractor. CNITS offers quantty dscounts as explaned on 1.7. 1.3 Order $100 1.4 Geographc coverage (delvery area) Ths contract was establshed to be used as sources for MOBIS as descrbed n the Statement of Work for domestc usage. The geographc scope of ths contract s the 48 contguous states, the Dstrct of Columba, Alaska, and Hawa. The same terms and condtons shall apply to all orders for servces wthn the geographc scope of ths contract. 1.5 Pont(s) of producton (cty, county, and state or foregn country) Determned by ndvdual task order. 1.6 Dscount from lst prces or statement of net prce Prces Shown Heren are Net (dscount deducted). 1.7 Quantty Dscounts 1% for orders between $150,000 and $499,999 and 2% for orders over $500,000 1.8 Prompt Payment Terms None 1.9 Notfcaton that Government purchase cards are accepted below the mcropurchase threshold of $3,000 Accepted. 1.9a Notfcaton whether Government purchase cards are accepted above the mcropurchase threshold Accepted. 1.10 Foregn tems All servces wll be provded and delvered n the U.S.A. 1.11 Urgent Requrements When the Federal Supply Schedule contract delvery perod does not meet the bona fde urgent delvery requrements of an Orderng Agency, agences are encouraged, f tme permts, to contact CNITS for the purpose of obtanng accelerated delvery. CNITS shall reply to the nqury wthn 3 workdays after recept. (CNITS shall confrm telephonc reples n wrtng.) If CNITS offers an accelerated delvery tme acceptable to the Orderng Agency, any order(s) placed pursuant to the agreed-upon accelerated delvery tme frame shall be delvered wthn ths shorter delvery tme and n accordance wth all other terms and condtons of the contract. 1.12 F.O.B. ponts Determned by ndvdual task order. CNI Techncal Servces, LLC P a g e 4
1.13 Orderng address CNI Techncal Servces, LLC Attn: Arthur Humphres 7601 Jefferson Blvd, Sute 320 Albuquerque, New Mexco 87109 1.13a Orderng Procedures For supples and servces, the orderng procedures, nformaton on Blanket Purchase Agreements (BPA's), and a sample BPA can be found at the GSA/FSS Schedule homepage (fss.gsa.gov/schedules). 1.14 Payment Address Chckasaw Naton Industres, Inc. Attn: Accounts Recevable 2600 John Saxon Blvd Norman, OK 73071-1166 1.15 Warranty provson Not applcable. 1.16 Export packng charges, f applcable Not applcable. 1.17 Terms & condtons of Government purchase card acceptance (any thresholds above the mcropurchase level) None. 1.18 Terms & condtons of rental, mantenance, and repar (f applcable). Not applcable 1.19 Terms & condtons of nstallaton (f applcable). Not applcable 1.20 Terms & condtons of repar parts (f applcable). Not applcable 1.20a Terms & condtons for any other servces (f applcable) Not applcable 1.21 Lst of servce and dstrbuton ponts (f applcable). Not applcable 1.22 Lst of partcpatng dealers (f applcable). Not applcable 1.23 Preventve mantenance (f applcable). Not applcable 1.24 Specal attrbutes such as envronmental attrbutes. Not applcable 1.24a Secton 508 Complance nformaton Not applcable CNI Techncal Servces, LLC P a g e 5
1.25 Data Unversal Number System (DUNS) number: 808384205 1.26 Notfcaton regardng regstraton n System for Award Management(SAM) database CNITS s regstered n the System for Award Management database. For ths contract, use the followng address: CNI Techncal Servces, LLC 7601 Jefferson Blvd, Sute 320 Albuquerque, NM 87109 1.27 Uncompensated Overtme Uncompensated overtme s not used. 1.28 Tax ID Number 20-029-8084 1.29 Securty Requrements In the event that securty restrctons are necessary, the orderng actvtes may ncorporate, n ther delvery orders, a securty clause n accordance wth current laws, regulatons, and ndvdual agency polcy; however, the burden of admnsterng the securty requrements shall be wth the Orderng Agency. CNITS currently holds Department of Defense (DOD) Top Secret and Department of Energy (DOE) Q clearances. All costs assocated wth obtanng/possessng such securty clearances should be factored nto the offered prce. 1.30 Purchase Of Incdental, Non-Schedule Items For admnstratve convenence, open market (non-contract) tems may be added to a Federal Supply Schedule BPA or an ndvdual order, provded that the tems are clearly labeled as such on the order, all applcable regulatons have been followed, and prce reasonableness has been determned by the orderng actvty for the open market (non-contract) tems. 1.31 Statstcal Data for Government Orderng Offce Completon of Standard Order Forms Block 9: G. Order/Modfcaton Under Federal Schedule Block 16: Contractor Establshment Code (DUNS): 80 83 84 205 Block 30: Type of Contractor: For proft Block 31: Women-Owned Busness: No Block 36: Contractor's Taxpayer Identfcaton Number (TIN) 20-029-8084 1.32 Cage Code 4YYP1 1.33 Blanket Purchase Agreements Federal Acquston Regulaton (FAR) 13.201(a) defnes BPAs as " a smplfed method of fllng antcpated repettve needs for supples or servces by establshng 'charge accounts' wth qualfed sources of supply." The use of BPAs under the Federal Supply Schedule Program s authorzed n accordance wth FAR 13.202 (c) (3), whch reads, n part, as follows: "BPAs may be establshed wth Federal Supply Schedule Contractors, f not nconsstent wth the terms of the applcable schedule contract." Federal Supply Schedule contracts contan BPA provsons to enable schedule users to maxmze ther admnstratve and purchasng savngs. Ths feature permts schedule users to set up "accounts" wth Schedule Contractors to fll recurrng requrements. These accounts establsh a perod for the BPA and generally address ssues such as the frequency of orderng and nvocng, authorzed callers, dscounts, delvery locatons and tmes. Agences may qualfy for the best quantty/volume dscounts avalable under the contract, CNI Techncal Servces, LLC P a g e 6
based on the potental volume of busness that may be generated through such an agreement, regardless of the sze of the ndvdual orders. In addton, agences may be able to secure a dscount hgher than that avalable n the contract based on the aggregate volume of busness possble under a BPA. Fnally, Contractors may be open to a progressve type of dscountng where the dscount would ncrease once the sales accumulated under the BPA reach certan prescrbed levels. Use of a BPA may be partcularly useful wth the new Maxmum Order feature. See the Suggested Format, contaned n ths Schedule Prcelst, for customers to consder when usng ths purchasng tool. 2. CNI TECHNICAL SERVICES, LLC 2.1 Who we are CNI Techncal Servces, LLC (CNITS) s an Amercan Indan trbally owned dsadvantaged, SBA 8(a) company. The 8(a) certfcaton and trbal ownershp, allows Federal agences to contract drectly wth CNITS for as much as $20M. CNITS obtaned ts frst admnstratve and project management contract n 2009. Wth Chckasaw Naton Industres, Inc. (CNI) actng as a holdng company for subsdary LLCs, CNITS has the ablty to reach-back to the holdng company for addtonal support and resources. These resources have hundreds of years n combned experence n performng program management and admnstratve type contracts. CNI has become one of the most successful corporatons of ts knd n the Unted States, and currently employs approxmately 1,500 ndvduals. Customers contractng wth CNI and ts subsdares for ther servces receve the backng of an organzaton that conducts n excess of $250M of busness wth the Federal Government and selected prvate enttes. Our past contracts have allowed us to provde excellent servces to customers such as the Department of Energy (DOE), Department of Defense (DOD), Department of the Interor (DOI), Department of Housng and Urban Development (HUD), and Food and Drug Admnstraton. 2.2 What we do CNITS has had sgnfcant successes n a varety of admnstratve, management and professonal servces. CNITS has extensve experence provdng support for Federal programs of a natonal scope. We have a rch and successful background n managng large numbers of employees on dverse and complex tasks. CNITS strves to offer the hghest qualty, lowest rsk, and best value n all contract support servces. We beleve that our success s the drect result of effectvely combnng techncal profcency, seasoned management, and professonal ntegrty. For these reasons, we are very careful to pursue only those contract opportuntes n whch our capabltes and experence match well wth the customer's requrements and envronment. 2.3 Where we are The majorty of our employees are located n the Washngton, DC area and Albuquerque, New Mexco. Other employees are located throughout the Unted States at numerous locatons. 3. SERVICES PROVIDED UNDER THE MOBIS CONTRACT 3.1 Scope of work n MOBIS The MOBIS Schedule provdes Agences of the Federal Government wth a streamlned procurement devce to access management consultng, facltaton, survey and qualty-related tranng servces for the mplementaton of qualty management and other related system change processes. The MOBIS offers a full range of management and consultng servces that can mprove the performance, qualty, tmelness and effcency of servces provded by the Federal Government. These servces wll facltate agency responses to dynamc, evolutonary nfluences and mandates, and wll enable them to contnuously mprove msson performance. As these CNI Techncal Servces, LLC P a g e 7
nfluences and mandates evolve or are enacted, t s antcpated that the specfc support provded by contractors under ths schedule wll evolve accordngly. These efforts should ultmately result n ncreased customer satsfacton and enhance the publc's confdence n ther government. The contracts covered by ths schedule provde servces and /or products to support agences n management or strategy consultng, program plannng, audts and evaluatons. Under ths SIN, varous studes such as msson orented busness program ntatves, defense studes, regulatory and polcy studes, economc and preparedness studes can be conducted. Tranng and coachng servces are wthn the scope of MOBIS SIN. Executve tranng servces and custom busness tranng can be developed and marketed under ths schedule. Expert consultng servces regardng polcy and regulatons are also wthn the MOBIS SIN 1 scope. 3.2 CNITS Servces Avalable SIN : Consultng Servces Contractors shall provde expert advce, assstance, gudance or counselng n support an agency's msson-orented busness functons. Servces covered by ths SIN are: Management or strategy consultng Program plannng Audts, and evaluatons Studes and analyses Reports relatng to an agency's msson-orented busness programs or ntatves, such as defense Studes Tabletop exercses or scenaro smulatons, educatonal Studes, regulatory or polcy studes, health care studes, economc studes, and preparedness studes Executve/management coachng servces Customzed busness tranng as needed to successfully Perform/complete a consultng engagement Polcy and regulaton development assstance Expert Wtness servces n support of ltgaton, clams, or other formal cases Advsory and assstance servces n accordance wth FAR 37.203 4. ORDERING PROCEDURES Orderng Procedures for GSA Msson Orented Busness Integrated Servces (MOBIS). 4.1 Procedures for servces prced on GSA schedules at hourly rates (C.2.46.1) FAR 8.402 contemplates that GSA may occasonally fnd t necessary to establsh specal orderng procedures for ndvdual Federal Supply Schedules or for some Specal Item Numbers (SINs) wthn a Schedule. GSA has establshed specal orderng procedures for servces that are prced on Schedule at hourly rates. These specal orderng procedures take precedence over the procedures n FAR 8.404. The GSA has determned that the rates for servces contaned n the contractor's prce lst applcable to ths schedule are far and reasonable. However, the orderng offce usng ths contract s responsble for consderng the level of effort and mxes of labor proposed to perform the specfc tasks beng ordered and for makng a determnaton that the total frm-fxed prce or celng prce s far and reasonable. When orderng servces, orderng offces shall: 4.1.1 Prepare a Request for Quotes: A. Include a statement of work that outlnes, at a mnmum, the work to be performed, locaton of work, perod of performance, delverable schedule, applcable standards, acceptance crtera, and any specal requrements (.e., securty clearances, travel, specal knowledge, etc.) should be prepared. CNI Techncal Servces, LLC P a g e 8
B. Prepare a request for quotes whch ncludes the statement of work and requests the contractor to submt ether a frm-fxed prce or a celng prce to provde the servces outlned n the statement of work. A frm-fxed prce order shall be requested unless the orderng offce makes a determnaton that t s not possble at the tme of placng the order to estmate accurately the extent or duraton of the work or to antcpate cost wth any reasonable degree of confdence. When such a determnaton s made, a labor hour or tme-and-materals quote may be requested. The frm-fxed prce shall be based on the hourly rates n the schedule contract and shall consder the mx of labor categores and level of effort requred to perform the servces descrbed n the statement of work. The frm-fxed prce of the order should also nclude any travel costs or other ncdental costs related to performance of the servces ordered, unless the order provdes for rembursement of travel costs at the rates provded n the Federal Travel or Jont Travel Regulatons. A celng prce must be establshed for labor-hour and tme-and-materals orders. C. Determne f the request for quotes wll request the contractors, f necessary or approprate, to submt a project plan for performng the task and nformaton on the contractor's experence and/or past performance performng smlar tasks. D. In the request for quotes, notfy the contractors what the bass wll be used for selectng the contractor to receve the order. The notce shall nclude the bass for determnng whether the contractors are techncally qualfed and provde an explanaton regardng the ntended use of any experence and/or past performance nformaton n determnng techncal acceptablty of responses. 4.1.2 Transmt the Request for Quotes to Contractors: A. Based upon an ntal evaluaton of catalogs and prce lsts by the orderng offce, dentfy the contractors that appear to offer the best value (consderng the scope of servces offered, hourly rates and other factors such as contractors' locatons, as approprate). B. Provde the request for quotes to three (3) contractors f the proposed order s estmated to exceed the mcro-purchase threshold, but not exceed the maxmum order threshold. For proposed orders exceedng the maxmum order threshold, the request for quotes should be provded to addtonal contractors that offer servces that wll meet the agency's needs. Orderng offces should strve to mnmze the contractors' costs assocated wth respondng to requests for quotes for specfc orders. Requests should be talored to the mnmum level necessary for adequate evaluaton and selecton for order placement. Oral presentatons should be consdered, when possble. 4.1.3 Evaluate quotes and select the contractor to receve the order: After responses have been evaluated aganst the factors dentfed n the request for quotes, place the order wth the schedule contractor that represents the best value and results n the lowest overall cost alternatve (consderng prce, specal qualfcatons, admnstratve costs, etc.) to meet the Government's needs. 4.2 Procedures for fxed prces on GSA Schedule (C.2.46.2) The orderng procedures set forth at FAR 8.404 should be used for those servces based on fxed prces. The Contractor s advsed that based on the specfc task dentfed at the task order level, t may use Clause 552.238-76, Prce Reducton, to provde a proposed fxed prce to the agency to more accurately reflect the actual work requred. 4.3 Blanket Purchase Agreements A Blanket Purchase Agreement (BPA) s yet another way to streamlne your orderng process. BPAs are "accounts" that can be set up wth any schedule contractor to satsfy recurrng needs for servces and products. Contractors may offer the best quantty/volume dscounts avalable under CNI Techncal Servces, LLC P a g e 9
ther contract based on the potental volume of busness that may be generated by the BPA. Quantty dscounts apply regardless of the sze of the ndvdual order. Your BPA should be revewed annually to make sure t remans a best value for your agency. BPAs provde these dscounts whle elmnatng the need for wrtng numerous task/ delvery orders. All BPAs must contan certan nformaton, such as: Descrpton of tem covered. Lstng of ndvduals authorzed to purchase under the BPA. Any agreed-upon prce reductons. The establshment of Federal Supply Schedule Blanket Purchase Agreements (BPAs) for recurrng servces s permtted when the procedures outlned below are followed. A. All BPAs for servces must defne the servces that may be ordered under the BPA, along wth delvery or performance tmeframes, bllng procedures, etc. The potental volume of orders under BPAs, regardless of the sze of ndvdual orders, may offer the orderng offce the opportunty to secure volume dscounts. When establshng BPAs orderng offces shall nform contractors n the request for quotes (based on the agency's requrement) f a sngle BPA or multple BPAs wll be establshed, and ndcate the bass that wll be used for selectng the contractors to be awarded the BPAs. SINGLE BPA: Generally, a sngle BPA should be establshed when the orderng offce can defne the tasks to be ordered under the BPA and establsh a frm-fxed prce or celng prce for ndvdual tasks or servces to be ordered. When ths occurs, authorzed users may place the order drectly under the establshed BPA when the need for servce arses. The schedule contractor that represents the best value and results n the lowest overall cost alternatve to meet the agency's needs should be awarded the BPA. MULTIPLE BPAs: When the orderng offce determnes multple BPAs are needed to meet ts requrements, the orderng offce should determne whch contractors can meet any techncal qualfcatons before establshng the BPAs. When multple BPAs are establshed, the authorzed users must follow the procedures above, then place the order wth the Schedule contractor that represents the best value and results n the lowest overall cost alternatve to meet the agency's needs. B. Revew BPAs perodcally. Such revews are to be conducted at least annually. The purpose of the revew s to determne whether the BPA stll represents the best value (consderng prce, specal qualfcatons, etc.) and results n the lowest overall cost alternatve to meet the agency's needs. C. The orderng offce should gve preference to small busness concerns when two or more contractors can provde the servces at the same frm-fxed prce or celng prce. D. When the orderng offce's requrement nvolves both products as well as professonal servces, the orderng offce should total the prces for the products and the frm-fxed prce for the servces and select the contractor that represents the greatest value n terms of meetng the agency's total needs. E. The orderng offce, at a mnmum, should document orders by dentfyng the contractor the servces were purchased from, the servces purchased, and the amount pad. If other than a frmfxed prce order s placed, such documentaton should nclude the bass for the determnaton to use a labor-hour or tme-and-materals order. For agency requrements n excess of the mcropurchase threshold, the order fle should document the evaluaton of Schedule contractors' quotes that formed the bass for the selecton of the contractor that receved the order and the ratonale for any trade-offs made n makng the selecton. CNI Techncal Servces, LLC P a g e 10
5. LABOR CATEGORIES Management Analyst I IV Program Manager Project Manager I-IV Qualty Assurance Specalst I IV Reports Specalsts I-IV Polcy Analyst I-III System Analyst I-IV Admnstratve Specalst I-IV Techncal Wrter III Informaton Assurance System Specalst IV Consultant I-V Subject Matter Expert I-VIII 6. CNI MOBIS POSITION DESCRIPTIONS SIN Descrpton Educaton / Certfcaton Experence Management Analyst I Ths s the entry-level poston n the Management Analyst seres. Ths poston s dstngushed from the Management Analyst II poston by the performance of the more routne professonal tasks and dutes. The Management Analyst I conducts studes of work processes and procedures. Identfes problems, revews producton standards, and makes tentatve recommendatons for problem resoluton. Collects and analyzes data to evaluate operatonal dffcultes. Identfes problems, revews producton standards, and makes tentatve recommendatons for problem resoluton. 2 Years Management Analyst II Work at the level II poston s dstngushed from that of a Management Analyst I by the ncreased complexty of the assgnments receved and by the greater ndependence wth whch an ncumbent s expected to operate. The Management Analyst II conducts studes of work processes and procedures. Identfes problems, revews producton standards, and makes tentatve recommendatons for problem resoluton. Collects and analyzes data to evaluate operatonal dffcultes. Identfes problems, revews producton standards, and makes tentatve recommendatons for problem resoluton. Revews reports and studes to ensure that user requrements are met and approprate rules and regulatons are utlzed. Asssts n the development of drectves and the desgn, development, documentaton, and mplementaton of varous reportng systems. Asssts n the development of program elements and program modfcatons as necessary to meet goals and objectves: montor and coordnate the daly operaton of assgned program area and perform analytcal work and mantan approprate records and statstcs. 3 Years Management Analyst III Ths s a more advanced level of Management Analyst postons. Ths poston requres that the employee be performng substantally the full range of dutes for the poston. The Management Analyst III conducts studes of work processes and procedures. Identfes problems, revews producton standards, and makes tentatve recommendatons for problem resoluton. Collects and analyzes data to evaluate operatonal dffcultes. Identfes problems, revews producton standards, and makes tentatve recommendatons for problem resoluton. Revews reports and studes to ensure that user requrements are met and approprate rules and regulatons are utlzed. Asssts n the development of drectves and the desgn, development, documentaton, and mplementaton of varous reportng systems. Knowledge of the specfc organzaton's programs and mssons; knowledge of pertnent laws, regulatons, and polces related to program/operatons area n order to analyze ther mpact on programs. Management Analyst IV Ths s the most hghly advanced level of Management Analyst postons. Ths poston requres that the employee be performng substantally the full range of dutes for the poston wth greater ndependence. Management Analyst IV conducts studes of work processes and procedures. Identfes problems, Masters CNI Techncal Servces, LLC P a g e 11
Descrpton revews producton standards, and makes tentatve recommendatons for problem resoluton. Collects and analyzes data to evaluate operatonal dffcultes. Identfes problems, revews producton standards, and makes tentatve recommendatons for problem resoluton. Revews reports and studes to ensure that user requrements are met and approprate rules and regulatons are utlzed. Asssts n the development of drectves and the desgn, development, documentaton, and mplementaton of varous reportng systems. Knowledge of the specfc organzaton's programs and mssons; knowledge of pertnent laws, regulatons, and polces related to program/operatons area n order to analyze ther mpact on programs. Educaton / Certfcaton Experence Follows establshed modelng and evaluaton processes to determne the effectveness of current operatonal actvtes to determne problem areas and develop solutons. Revews reports and studes to ensure that user requrements are met and approprate rules and regulatons are utlzed. Asssts n the development of drectves and the desgn, development, documentaton, and mplementaton of varous reportng systems. Program Manager Mentors project managers and ensures that all contract requrements are delvered on tme and wth hgh standards of qualty on all task order projects. Manages project management support staff. Oversees busness process mprovements and ensures strct conformance to PMP and CMMI processes and procedures. Possesses strong workng knowledge of MS Project wthn an teratve development cycle. Oversees mplementaton of user requrements wthn delverables and works wth customers to defne scope. Ensures the hghest qualty servces n the conduct and delvery of the Prmary Project Objectves as defned n the contract Statements of Work. Serves as the offcal Pont of Contact and lason between contractor staff and the Government IDIQ Contractng Offcer and IDIQ Contractng Offcer s Techncal Representatve. Responsble for strct adherence to all contractual requrements. 2 Years Project Manager I The Project Manager I s responsble for the coordnaton and completon of projects. Oversees all aspects of projects. Sets deadlnes, assgns responsbltes, and montors and summarzes progress of project. Prepares reports for upper management regardng status of project. Responsble for the overall project performance. Leads strategc plannng, budgetng, and staffng efforts n response to task requrements. Formulates, communcates, and enforces qualty work standards. Montors progress and resolves any dentfed ssues mpactng upon successful product/servce delvery. Ensures complance wth all admnstratve and contractual requrements. Serves as prmary pont-of-contact wth stakeholder contract and program management staff for reportng project status and negotatng change orders. Responsble for assgnng contractor schedules, revewng work dscrepances, supervsng contractor personnel and communcatng polces, purposes, and goals of the organzaton to subordnates. Responsble for the overall contract performance. 2 Years Project Manager II The Project Manager II s responsble for the coordnaton and completon of projects. Oversees all aspects of projects. Sets deadlnes, assgns responsbltes, and montors and summarzes progress of project. Prepares reports for upper management regardng status of project. Responsble for the overall project performance. Leads strategc plannng, budgetng, and staffng efforts n response to task requrements. Formulates, communcates, and enforces qualty work standards. Montors progress and resolves any dentfed ssues mpactng upon successful product/servce delvery. Ensures complance wth all admnstratve and contractual requrements. Serves as prmary pont-of-contact wth stakeholder contract and program management staff for reportng project status and negotatng change orders. Responsble for assgnng contractor schedules, revewng work dscrepances, supervsng contractor personnel and communcatng polces, purposes, and goals of the organzaton to subordnates. Responsble for the overall contract performance. 3 Years General experence ncludes ncreasng responsbltes n assgnments of techncal nature. Proven understandng and applcatons of stakeholder documentaton standards. Proven ablty to work ndependently or under only general drecton. Complex applcaton problems nvolvng all phases of CNI Techncal Servces, LLC P a g e 12
Descrpton systems/busness operatons management s requred. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. Educaton / Certfcaton Experence Project Manager III The Project Manager III s responsble for the coordnaton and completon of projects. Oversees all aspects of projects. Sets deadlnes, assgns responsbltes, and montors and summarzes progress of project. Prepares reports for upper management regardng status of project. Responsble for the overall project performance. Leads strategc plannng, budgetng, and staffng efforts n response to task requrements. Formulates, communcates, and enforces qualty work standards. Montors progress and resolves any dentfed ssues mpactng upon successful product/servce delvery. Ensures complance wth all admnstratve and contractual requrements. Serves as prmary pont-of-contact wth stakeholder contract and program management staff for reportng project status and negotatng change orders. Responsble for assgnng contractor schedules, revewng work dscrepances, supervsng contractor personnel and communcatng polces, purposes, and goals of the organzaton to subordnates. Responsble for the overall contract performance. General experence ncludes ncreasng responsbltes n assgnments of techncal nature. Proven understandng and applcatons of stakeholder documentaton standards. Proven ablty to work ndependently or under only general drecton. Complex applcaton problems nvolvng all phases of project management s requred. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. Project Manager IV Responsble for the coordnaton and completon of projects. Oversees all aspects of projects. Sets deadlnes, assgns responsbltes, and montors and summarzes progress of project. Prepares reports for upper management regardng status of project. Responsble for the overall project performance. Leads strategc plannng, budgetng, and staffng efforts n response to task requrements. Formulates, communcates, and enforces qualty work standards. Montors progress and resolves any dentfed ssues mpactng upon successful product/servce delvery. Ensures complance wth all admnstratve and contractual requrements. Serves as prmary pont-ofcontact wth stakeholder contract and program management staff for reportng project status and negotatng change orders. Responsble for assgnng contractor schedules, revewng work dscrepances, supervsng contractor personnel and communcatng polces, purposes, and goals of the organzaton to subordnates. Responsble for the overall contract performance. Experenced n managng complex contracts wth complex requrements. Masters 5 Years Qualty Assurance Specalst I Provdes techncal and admnstratve drecton for personnel performng a broad array of tasks, ncludng the revew of work products for correctness, adherence to the desgn concept and to user standards, revew of program documentaton to assure stakeholder standards/requrements are adhered to, and for progress n accordance wth schedules. Assocates 2 Years Qualty Assurance Specalst II Provdes techncal and admnstratve drecton for personnel performng a broad array of tasks, ncludng the revew of work products for correctness, adherence to the desgn concept and to user standards, revew of program documentaton to assure stakeholder standards/requrements are adhered to, and for progress n accordance wth schedules. Develops qualty assurance standards. Defnes and tracks qualty assurance metrcs such as defect denstes and open defect counts. Coordnates wth the Project Manager and/or Qualty Assurance Manager to ensure problem soluton and user satsfacton. Makes recommendatons, f needed, for approval of work products and delverables. Prepares mlestone status reports and delveres/presentatons on error statstcs to colleagues, subordnates, and customers. 3 Years Qualty Assurance Specalst III Provdes techncal and admnstratve drecton for personnel performng a broad array of tasks, ncludng the revew of work products for correctness, adherence to the desgn concept and to user standards, revew of program documentaton to assure stakeholder standards/requrements are adhered to, and for progress n accordance wth schedules. Develops qualty assurance CNI Techncal Servces, LLC P a g e 13
Descrpton standards. Defnes and tracks qualty assurance metrcs such as defect denstes and open defect counts. Coordnates wth the Project Manager and/or Qualty Assurance Manager to ensure problem soluton and user satsfacton. Makes recommendatons, f needed, for approval of work products and delverables. Prepares mlestone status reports and delveres/presentatons on error statstcs to colleagues, subordnates, and customers. Educaton / Certfcaton Experence General experence ncludes ncreasng responsbltes n assgnments of techncal nature. Proven understandng and applcatons of stakeholder documentaton standards. Proven ablty to work ndependently or under only general drecton. Complex applcaton problems nvolvng all phases of systems/busness operatons analyss s requred. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. Qualty Assurance Specalst IV Provdes techncal and admnstratve drecton for personnel performng a broad array of tasks, ncludng the revew of work products for correctness, adherence to the desgn concept and to user standards, revew of program documentaton to assure stakeholder standards/requrements are adhered to, and for progress n accordance wth schedules. Develops qualty assurance standards. Defnes and tracks qualty assurance metrcs such as defect denstes and open defect counts. Coordnates wth the Project Manager and/or Qualty Assurance Manager to ensure problem soluton and user satsfacton. Makes recommendatons, f needed, for approval of work products and delverables. Prepares mlestone status reports and delveres/presentatons on error statstcs to colleagues, subordnates, and customers. General experence ncludes ncreasng responsbltes n assgnments of techncal nature. Proven understandng and applcatons of stakeholder documentaton standards. Proven ablty to work ndependently or under only general drecton. Complex applcaton problems nvolvng all phases of systems/busness operatons analyss s requred. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. Supervses other qualty assurance specalsts. Experenced n qualty control methodologes such as ISO and Sx Sgma Masters 5 Years The Reports Specalst wll have prmary responsblty for collectng, mantanng, and analyzng accurate project metrcs, task fnancals, and data for project reportng. Comple, analyze and report data to track progress, create and dstrbute project reports to track key performance metrcs. Collaborate wth management on mplementaton of reportng and metrcs trackng. Desgn and work wth nternal and external cross-functonal groups to dentfy the metrcs, work wth data management on report structures, systems and format, manage stakeholder nputs and tmelnes and make recommendatons on reportng tools and systems. Montor and troubleshoot reportng systems and processes. Support ad-hoc requests for metrcs, operatonal and customer experence data. Reports Specalst I Assst n dentfyng corporate and feld reportng needs and provde report desgn, development and analyss work to help fll these needs. Desgn, develop and mantan reports bult wholly or n part on the followng platforms: Mcrosoft Word, Excel, and Access. Hgh School 1 Years Use the approprate software tools to effcently collect and analyze data. Automate manual reportng tasks wthn the Mcrosoft Offce Sute. Assst n troubleshootng and resolvng data and functonal ssues wth exstng reports. Assst n the mplementaton of new reportng projects as needed. Collect reportng requrements from customer groups. Help determne drecton and the proper solutons to enterprse reportng needs. Must have ablty to ensure that all reportng s n complance wth not only contract requrements but also any applcable GAAP, and Federal statutory and or regulatory requrements. Knowledge of management analyss technques to dentfy, consder and CNI Techncal Servces, LLC P a g e 14
Descrpton Educaton / Certfcaton Experence resolve ssues or problems. Skll n brefng managers and n communcatng tentatve recommendatons regardng effcency n program operatons. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. The Reports Specalst wll have prmary responsblty for collectng, mantanng, and analyzng accurate project metrcs, task fnancals, and data for project reportng. Comple, analyze and report data to track progress, create and dstrbute project reports to track key performance metrcs. Collaborate wth management on mplementaton of reportng and metrcs trackng. Desgn and work wth nternal and external cross-functonal groups to dentfy the metrcs, work wth data management on report structures, systems and format, manage stakeholder nputs and tmelnes and make recommendatons on reportng tools and systems. Montor and troubleshoot reportng systems and processes. Support ad-hoc requests for metrcs, operatonal and customer experence data. Reports Specalst II Assst n dentfyng corporate and feld reportng needs and provde report desgn, development and analyss work to help fll these needs. Desgn, develop and mantan reports bult wholly or n part on the followng platforms: Mcrosoft Word, Excel, and Access. Use the approprate software tools to effcently collect and analyze data. Automate manual reportng tasks wthn the Mcrosoft Offce Sute. Assst n troubleshootng and resolvng data and functonal ssues wth exstng reports. Assst n the mplementaton of new reportng projects as needed. Collect reportng requrements from customer groups. Help determne drecton and the proper solutons to enterprse reportng needs. Must have ablty to ensure that all reportng s n complance wth not only contract requrements but also any applcable GAAP, and Federal statutory and or regulatory requrements. Hgh School 2 Years Knowledge of management analyss technques to dentfy, consder and resolve ssues or problems. Skll n brefng managers and n communcatng tentatve recommendatons regardng effcency n program operatons. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. The Reports Specalst wll have prmary responsblty for collectng, mantanng, and analyzng accurate project metrcs, task fnancals, and data for project reportng. Comple, analyze and report data to track progress, create and dstrbute project reports to track key performance metrcs. Collaborate wth management on mplementaton of reportng and metrcs trackng. Desgn and work wth nternal and external cross-functonal groups to dentfy the metrcs, work wth data management on report structures, systems and format, manage stakeholder nputs and tmelnes and make recommendatons on reportng tools and systems. Montor and troubleshoot reportng systems and processes. Support ad-hoc requests for metrcs, operatonal and customer experence data. Reports Specalst III Assst n dentfyng corporate and feld reportng needs and provde report desgn, development and analyss work to help fll these needs. Desgn, develop and mantan reports bult wholly or n part on the followng platforms: Mcrosoft Word, Excel, and Access. 3 Years Use the approprate software tools to effcently collect and analyze data. Automate manual reportng tasks wthn the Mcrosoft Offce Sute. Assst n troubleshootng and resolvng data and functonal ssues wth exstng reports. Assst n the mplementaton of new reportng projects as needed. Collect reportng requrements from customer groups. Help determne drecton and the proper solutons to enterprse reportng needs. Must have ablty to ensure that all reportng s n complance wth not only contract requrements but also any applcable GAAP, and Federal statutory and or regulatory requrements. Knowledge of management analyss technques to dentfy, consder and resolve ssues or problems. Skll n brefng managers and n communcatng CNI Techncal Servces, LLC P a g e 15
Descrpton Educaton / Certfcaton Experence tentatve recommendatons regardng effcency n program operatons. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. Reports Specalst IV The Reports Specalst wll have prmary responsblty for collectng, mantanng, and analyzng accurate project metrcs, task fnancals, and data for project reportng. Comple, analyze and report data to track progress, create and dstrbute project reports to track key performance metrcs. Collaborate wth management on mplementaton of reportng and metrcs trackng. Desgn and work wth nternal and external cross-functonal groups to dentfy the metrcs, work wth data management on report structures, systems and format, manage stakeholder nputs and tmelnes and make recommendatons on reportng tools and systems. Montor and troubleshoot reportng systems and processes. Support ad-hoc requests for metrcs, operatonal and customer experence data. Assst n dentfyng corporate and feld reportng needs and provde report desgn, development and analyss work to help fll these needs. Desgn, develop and mantan reports bult wholly or n part on the followng platforms: Mcrosoft Word, Excel, and Access. Uses the approprate software tools to effcently collect and analyze data. Automate manual reportng tasks wthn the Mcrosoft Offce Sute. Assst n troubleshootng and resolvng data and functonal ssues wth exstng reports. Assst n the mplementaton of new reportng projects as needed. Collect reportng requrements from customer groups. Help determne drecton and the proper solutons to enterprse reportng needs. Must have ablty to ensure that all reportng s n complance wth not only contract requrements but also any applcable GAAP, and Federal statutory and or regulatory requrements. Knowledge of management analyss technques to dentfy, consder and resolve ssues or problems. Skll n brefng managers and n communcatng tentatve recommendatons regardng effcency n program operatons. Excellent people sklls. Excellent communcaton sklls (verbal, presentaton, and wrtten) and a demonstrated profcency n Mcrosoft Wndows/Offce. Senor Strategst Ths poston performs analyss and advsory assgnments related to the effectveness of programs and/or the effcency of the management of operatons. Provdes value-added strategc leadershp durng the management of clent engagements and relatonshps. Identfes procedural problems n program operatons, usng quanttatve or qualtatve methods. Conducts studes on operatng programs. Analyzes fndngs. Make recommendatons n reports. Studes proposed legslaton and/or regulatons for mpact on programs. Researches current or new management practces for applcaton to programs or operatons. Must possess demonstrated knowledge and experence applyng analytc methodologes and prncples to address clent needs. 3 Years Polcy Analyst I Ths entry level poston provdes analyss of clent data, processes, or regulatons to confer wth and assst managers. Work s focused on specfc trends or ntatves affectng the customer. Performs a varety of tasks that requres both practcal and specalzed experence. Provde gudance to staff regardng polcy changes accordng to state and federal gudelnes. Revew, and communcate polces and practces concernng polcy changes to related partes. Ths poston dentfes procedural problems n program operatons, usng quanttatve or qualtatve methods. Conducts studes on operatng programs, analyzes fndngs, and makes recommendatons n reports. Studes proposed legslaton and/or regulatons for mpact on programs. Researches current or new management practces for applcaton to programs or operatons. 2 Years Polcy Analyst II Revews clent data, processes, and regulatons to confer wth managers. Ths Md- poston utlzes years of experence to provde gudance to staff regardng polcy changes accordng to state and federal gudelnes. Revew, and communcate polces and practces concernng polcy changes to related partes. Work focuses on specfc trends or ntatves affectng the customer. Performs a varety of tasks that requre both practcal and specalzed experence. Ths poston dentfes procedural problems n program CNI Techncal Servces, LLC P a g e 16
Descrpton operatons, usng quanttatve or qualtatve methods. Conducts studes on operatng programs, analyzes fndngs, and makes recommendatons n reports. Studes proposed legslaton and/or regulatons for mpact on programs. Researches and provdes feedback on current or new management practces for applcaton to programs or operatons. Educaton / Certfcaton Experence Polcy Analyst III Provdes analyss of clent data, processes, and regulatons to managers. Ths advanced poston utlzes years of experence to advse staff regardng polcy changes accordng to state and federal gudelnes. Studes proposed legslaton and/or regulatons for mpact on programs. Provdes gudance and recommendatons on current or new management practces for applcaton to programs or operatons. Revews, and communcate polces and practces concernng polcy changes to related partes. Identfes specfc trends or ntatves affectng the customer. Performs a varety of tasks that requre both practcal and specalzed experence. Identfes procedural problems n program operatons, usng quanttatve or qualtatve methods. Conducts studes on operatng programs, analyzes fndngs, and makes recommendatons n reports. 6 Years System Analyst I Provde analyss of customer processes, or regulatons to confer wth and assst managers. Work may be focused on specfc trends or ntatves affectng the customers overall busness strateges. Performs a varety of tasks that requre both practcal and specalzed experence. Ths developmental poston performs analyss and advsory assgnments related to the effectveness of programs and/or the effcency of the management of operatons. Identfes procedural problems n program operatons. Conducts studes on operatng programs. Analyzes fndngs. Famlar wth database concepts and analyzng nformaton exported from databases. Provdes nformaton to make recommendatons n reports to managers and peers. Studes proposed legslaton and/or regulatons for mpact on programs. Researches current or new management practces for applcaton to programs or operatons. 2 Years System Analyst II Provde analyss of customer processes or regulatons to confer wth and assst managers. Work may be focused on specfc trends or ntatves affectng the customers overall busness strateges. Performs and revews a varety of tasks that are both practcal and specalzed experence. Ths developmental poston performs analyss and advsory assgnments related to the effectveness of programs and/or the effcency of the management of operatons. Identfes procedural problems n program operatons. Conducts studes on operatng programs. Analyzes fndngs. Famlar wth database concepts and analyzng nformaton exported from databases. Provdes nformaton to make recommendatons n reports to managers and peers. Studes proposed legslaton and/or regulatons for mpact on programs. Researches current or new management practces for applcaton to programs or operatons. System Analyst III Provde analyss of customer processes or regulatons to confer wth and assst managers. Work may be focused on specfc trends or ntatves affectng the customers overall busness strateges. Performs and revews a varety of tasks that requre both practcal and specalzed experence. Ths advanced poston performs analyss and advsory assgnments related to the effectveness of programs and/or the effcency of the management of operatons. Identfes procedural problems n program operatons. Conducts studes on operatng programs. Analyzes fndngs. Famlar wth database concepts and analyzng nformaton exported from databases. Makes recommendatons n reports to managers and peers. Studes proposed legslaton and/or regulatons for mpact on programs. Researches current or new management practces for applcaton to programs or operatons. 6 Years System Analyst IV Provde analyss of customer processes or regulatons to confer wth and assst managers. Work may be focused on specfc trends or ntatves affectng the customers overall busness strateges. Oversees and performs a varety of tasks that requre both practcal and specalzed experence. Ths advanced poston performs analyss and advsory assgnments related to the effectveness of programs and/or the effcency of the management of operatons. Identfes procedural problems n program operatons. Conducts and revews studes on operatng programs. Analyzes fndngs. Famlar wth database concepts and analyzng nformaton exported from databases. 8 years CNI Techncal Servces, LLC P a g e 17
Descrpton Educaton / Certfcaton Experence Makes recommendatons n reports to managers and peers. Studes proposed legslaton and/or regulatons for mpact on programs and provdes feedback. Researches current or new management practces for applcaton to programs or operatons. *Admnstratve Support I Provdes entry level clercal support to vstors, managers, and staff on multple tasks. Responsbltes nclude coordnatng meetngs, provdng management support and servces. Preferred experence usng MS Offce products to nclude Word, Excel, Outlook, and PowerPont and other offce hardware tems such as fax, copy, and scanner. Works under close supervson. Hgh School 2 Years *Admnstratve Support II Provdes Md- clercal support to vstors, managers, and staff on multple tasks. Responsbltes nclude coordnatng executve meetngs, provdng management support and servces. Revews documents for clarty. Preferred experence usng MS Offce products to nclude Word, Excel, Outlook, and PowerPont and other offce hardware tems such as fax, copy, and scanner. Generally works under supervson, but performs some clercal dutes wthout supervson. Assocates *Admnstratve Support III Provdes advanced clercal support to vstors, managers, and staff on multple tasks. Responsbltes nclude coordnatng executve meetngs, provdng management support and servces. Revews, proof-reads, and drafts documents for managers. Experenced usng MS Offce products to nclude Word, Excel, Outlook, and PowerPont and other offce hardware tems such as fax, copy, and scanner. Assocates 5 Years *Admnstratve Specalst I Performs entry level clercal dutes. Provdes clercal and admnstratve support to managers and staff. Asssts wth offce operatons, projects and specal assgnments, and mantans the flng system. Asssts n coordnatng logstcal detals assocated wth the departmental operatons. Must type at least 40 WPM. Must have experence usng MS Offce products to nclude Word, Excel, Outlook, and PowerPont and other offce perpherals such as fax, copy, and scanner. Works under close supervson. Hgh School 2 Years *Admnstratve Specalst II Performs entry level clercal dutes. Provdes clercal and admnstratve support to managers and staff. Asssts wth offce operatons, projects and specal assgnments, and mantans the flng system. Asssts n coordnatng logstcal detals assocated wth the departmental operatons, asssts n preparng documents and forms. Must type at least 40 WPM. Must have experence usng MS Offce products to nclude Word, Excel, Outlook, and PowerPont and other offce perpherals such as fax, copy, and scanner. Wll perform very basc clercal dutes ndvdually but generally works under close supervson. Assocates *Admnstratve Specalst III Performs Md- clercal dutes. Provdes clercal and admnstratve support to managers and staff. Asssts wth offce operatons, projects and specal assgnments, and mantans the flng system. Coordnates logstcal detals assocated wth the departmental operatons, and prepares and revews paperwork and forms. Must type at least 40 WPM. Must have experence usng MS Offce products to nclude Word, Excel, Outlook, and PowerPont and other offce perpherals such as fax, copy, and scanner. Ths ndvdual works wth and wthout supervson. Assocates 5 Years *Admnstratve Specalst IV Performs advanced clercal dutes. Provdes clercal and admnstratve support to managers and staff. Asssts wth offce operatons, projects and specal assgnments, and mantans the flng system. Revews flng system for accuracy. Coordnates logstcal detals assocated wth the departmental operatons, and prepares and revews paperwork and forms. Must type at least 40 WPM. Must have experence usng MS Offce products to nclude Word, Excel, Outlook, and PowerPont and other offce perpherals such as fax, copy, and scanner. 6 Years Executve Assstant Provdes admnstratve gudance and support to senor level managers and supervsors, wth mnmal drecton. Takes responsblty for handlng admnstratve tasks wth autonomy, ncludng schedulng meetngs, ntervews, and appontments. Prepares and fnalzes draft reples to correspondence and mantans and acton tem trackng systems. Provdes techncal and producton support for the development of presentatons, brefngs or reports usng MS Offce products ncludng Word, Excel and Assocates 3 Years CNI Techncal Servces, LLC P a g e 18
Descrpton Educaton / Certfcaton Experence PowerPont. *Techncal Wrter I Provdes Low-level transcrpts of subject matter meetngs and supports the techncal development of programs. Wrtng and/or edtng work, whch requres the applcaton of subject matter knowledge. Provdes techncal wrtng and/or edtng support for defned tasks. Materal created may nclude at a mnmum: program orders, regulatons, brefngs, handbooks, techncal standards, advsory crculars, polces and procedures, and correspondence. Dependng on level of expertse and experence, ths poston may work wthout drect supervson. Assocates 2 Years *Techncal Wrter II Provdes transcrpts of subject matter meetngs and supports the techncal development of programs. Wrtng and/or edtng work, whch requres the applcaton of subject matter knowledge. Provdes techncal wrtng and/or edtng support for defned tasks. Materal created may nclude at a mnmum: program orders, regulatons, brefngs, handbooks, techncal standards, advsory crculars, polces and procedures, and correspondence. Dependng on level of expertse and experence, ths poston may work wthout drect supervson. *Techncal Wrter III Provdes advanced level transcrpts of subject matter meetngs and supports the techncal development of programs. Wrtng and/or edtng work, whch requres the applcaton of subject matter knowledge. Provdes techncal wrtng and/or edtng support for defned tasks. Materal created may nclude at a mnmum: program orders, regulatons, brefngs, handbooks, techncal standards, advsory crculars, polces and procedures, and correspondence. Dependng on level of expertse and experence, ths poston may work wthout drect supervson. 5 Years Info Assurance System Specalst III Completes varous securty mplementatons documentaton, ncludng Operatng procedures, and prepares recommendatons ncludng documentaton, plans, and mlestones for mprovements, as well revewng the clent network nformaton systems securty. Provdes securty testng and evaluaton support, ncludes control revews of network confguraton, systems desgn and setup. Recommends, wrtes, and revews securty systems polces and procedures for managers and other staff. Has the ablty to evaluate securty, and provdes securty management plans. 2 Years Info Assurance System Specalst IV Completes varous securty mplementatons documentaton, ncludng Operatng procedures, and prepares and revews recommendatons ncludng documentaton, plans, and mlestones for mprovements, as well revewng the clent network nformaton systems securty. Provdes securty testng and evaluaton support, ncludes control revews of network confguraton, systems desgn and setup. Recommends, wrtes, and revews securty systems polces and procedures for managers and other staff. Is an expert n evaluatng securty, and provdng securty management plans. Consultant I Low-level techncal consultant n hs/her professonal feld of expertse, wth specalzed and unque capabltes to perform hghly complex professonal servces n operatonal, functonal, or organzatonal areas. Desgns and mplements organzatonal strateges to maxmze the potental for meetng an organzaton s vson, msson, and goals. Conducts studes, analyses, research; provdes expert professonal and consultng servces; and prepares presentatons. Drafts nputs to program/organzatonal documentaton as t relates to any of the operatonal support functons. Applcable operatonal areas nclude acquston management, busness process reengneerng, specalty engneerng (e.g., communcatons, systems safety, qualty assurance, test and evaluaton, human factors, relablty and mantanablty, systems securty etc.), organzatonal plannng, acquston logstcs, and confguraton support and/or program management. Consultant II Low-level techncal consultant n hs/her professonal feld of expertse, wth specalzed and unque capabltes to perform and/or ntegrate hghly complex professonal servces n operatonal, functonal, or organzatonal areas. Evaluates, desgns, and mplements organzatonal strateges to maxmze the potental for meetng an organzaton s vson, msson, and goals. Conducts studes, analyses, research; provdes expert professonal and consultng servces; and prepares presentatons. Drafts nputs to program/organzatonal documentaton as t relates to any of the operatonal support functons. Applcable operatonal areas nclude acquston 6 Years CNI Techncal Servces, LLC P a g e 19
Descrpton management, busness process reengneerng, specalty engneerng (e.g., communcatons, systems safety, qualty assurance, test and evaluaton, human factors, relablty and mantanablty, systems securty etc.), organzatonal plannng, acquston logstcs, and confguraton support and/or program management. Educaton / Certfcaton Experence Consultant III Md- techncal expert consultant n hs/her professonal feld of expertse, wth specalzed and unque capabltes to perform and/or ntegrate hghly complex professonal servces n operatonal, functonal, or organzatonal areas. Evaluates, desgns, and mplements organzatonal strateges to maxmze the potental for meetng an organzaton s vson, msson, and goals. Desgns and conducts studes, analyses, research; provdes expert professonal and consultng servces; and prepares presentatons and drafts recommendatons. Develops draft nputs to program/organzatonal documentaton as t relates to any of the operatonal support functons. Applcable operatonal areas nclude acquston management, busness process reengneerng, specalty engneerng (e.g., communcatons, systems safety, qualty assurance, test and evaluaton, human factors, relablty and mantanablty, systems securty etc.), organzatonal plannng, acquston logstcs, and confguraton support and/or program management.. 8 Years Consultant IV Hgh-level techncal expert consultant n hs/her professonal feld of expertse, wth specalzed and unque capabltes to perform and/or ntegrate hghly complex professonal servces n several operatonal, functonal, or organzatonal areas. Evaluates, desgns, and mplements organzatonal strateges to maxmze the potental for meetng an organzaton s vson, msson, and goals. Desgns and conducts studes, analyses, research; provdes expert professonal and consultng servces; and prepares presentatons and recommendatons. Develops draft nputs to program/organzatonal documentaton as t relates to any of the operatonal support functons. Applcable operatonal areas nclude acquston management, busness process reengneerng, specalty engneerng (e.g., communcatons, systems safety, qualty assurance, test and evaluaton, human factors, relablty and mantanablty, systems securty etc.), organzatonal plannng, acquston logstcs, and confguraton support and/or program management. 10 Years Consultant V Hghly advanced techncal expert consultant n hs/her professonal feld of expertse, wth specalzed and unque capabltes to perform and/or ntegrate hghly complex professonal servces n several operatonal, functonal, or organzatonal areas. Evaluates, desgns, and mplements organzatonal strateges to maxmze the potental for meetng an organzaton s vson, msson, and goals. Desgns and conducts studes, analyses, research; provdes expert professonal and consultng servces; and prepares presentatons and recommendatons. Develops nputs to program/organzatonal documentaton as t relates to any of the operatonal support functons. Applcable operatonal areas nclude acquston management, busness process reengneerng, specalty engneerng (e.g., communcatons, systems safety, qualty assurance, test and evaluaton, human factors, relablty and mantanablty, systems securty etc.), organzatonal plannng, acquston logstcs, and confguraton support and/or program management. 12 Years Senor Advsor Ths poston performs analyss and advsory assgnments related to the effectveness of programs and/or the effcency of the management of operatons. Provdes recommendatons to leadershp. Identfes procedural problems n program operatons, usng quanttatve or qualtatve methods. Conducts studes on operatng programs. Analyzes fndngs. Make recommendatons n reports and presentatons. Studes proposed legslaton and/or regulatons for mpact on programs. Researches current or new management practces for applcaton to programs or operatons. Must possess demonstrated knowledge and experence applyng busness methodologes and prncples to address specfc clent needs. 3 Years Subject Matter Expert I Low-level functonal specalst who supports the senor members of a project team, provdng functonal knowledge to the project and team leadershp of a functonal area. Such functonal/subject matters requre specalzed knowledge and multple years of experence n busness knowledge CNI Techncal Servces, LLC P a g e 20