Welcome to BEK SpyderProtect! This quick start guide is designed to give you a basic overview of the system, and help you get the most out of your home automation, monitoring, and alerts experience. For more detailed information regarding your SpyderProtect system, please refer to your BEK SpyderProtect Manual. Note Initial Login: After logging in with your credentials at www.bekprotect.com, you will be able to change your password. Your new password must be eight characters, contain one letter, and one number. It cannot contain your username. SYSTEM COMPONENTS Your SpyderProtect system is comprised of several components: Gateway The gateway (Figure 1) consists of the gateway controller, a 4-way USB hub, and a Z-wave wireless radio. Please note, it is important to keep the wireless hub in the connection chain between the gateway. Also do not change the port of the wireless dongle on the hub. Sensors Figure 1 SpyderProtect sensors come in various formats and sizes. For example, sensors are available for detecting temperature, the presence of water, an open door/window or motion. Additionally, special purpose sensors such as thermostats and cameras are also available. SpyderProtect sensors are designed to be controlled and monitored from your smartphone (or web-enabled device). Repeater In some cases, a repeater will be necessary to boost the Z-Wave signal in your home. Certain Z-Wave repeaters can doubles as an AC on/off switch. Unplugging a repeater may render the system inoperable, so it is important to keep all repeaters plugged in (even when not in use). Your SpyderProtect installer will install the SpyderProtect System to the specifications you provide. Please note that last minute change orders may incur additional fees. Once your system has been set-up, the SpyderProtect installer will show you the basics of using your new system. Please refer to the SpyderProtect Manual for detailed instructions on how to use and automate your system. Form1214
DOWNLOADING SMART PHONE APPS, AND ACCESS TO SPYDERPROTECT When using smart phones to access SpyderProtect, it is possible to access the login screen directly and operate the functions in a similar way to a desktop computer or tablet. However, by using an app that is specially designed for your phone, operating SpyderProtect is a lot more convenient plus there are more features available. To add the appropriate app to your smartphone, follow the instructions below that apply to the brand of phone you own. iphone App In the web browser, use the address bar to go to www.bekprotect.com. A login screen will appear (Figure 2). Login with your credentials and the SpyderProtect user screen will load. Click on the Add to Home Screen icon (Figure 3) and the app will download to your phone automatically. From this point on you will be able to press the SpyderProtect icon from your smartphone s home screen to change profiles, operate devices, or define rules. Android Access Figure 2 Figure 3 In the web browser, use the address bar to go to www.bekprotect.com. A login screen will appear (Figure 4). Login with your credentials and the SpyderProtect user screen will load. Click on the Menu Key icon (Figure 5) and click Add to Home Screen (Figure 6). Under Title BEK SpyderProtect will appear, select Add. From this point on you will be able to press the BEK SpyderProtect icon from your smartphone s home screen to change profiles, operate devices, or define rules. Figure 4 Figure 5 Figure 6
CREATING BASIC RULES In order to take full advantage of the BEK SpyderProtect system, rules must be configured in the App. Rules help automate and control the behavior of the devices installed in your home or business. This section will guide you through basic rules creation. Snapping a Photo When the Door Opens If you have a door sensor and a camera in the same location, you can set up a rule to make the camera take a snapshot when the door opens. This can be set to happen during certain times, constantly, or only when the system is armed. For this demonstration, we will set a rule to take a picture when the system is armed: 1. At the main menu click Rules. 2. Click Armed Security System Rules. 3. Click on Add a New Security Rule. 4. You should see a list of conditions (grouped in devices) that your system can support. 5. Select a door sensor under the Door/Window Sensors group. The sensors name will vary depending on the naming scheme of the devices in your home. 6. Select when [door sensor s name] detects the door/window is (names will vary depending on naming scheme). 7. Select when the [door sensor s name] detects the door/window is opened. 8. Select Save this condition. 9. Once the condition is saved, you will see a list of actions that your system can support. Since we are using a camera to take a picture; we will click on Using the [Cameras Name]. 10. Under the Cameras Group, then click on using the [camera name], e-mail a snapshot to. 11. Enter the e-mail address where you would like to receive the notifications. 12. Select Save this action. 13. You should now see the rule appear in the Armed Security System Rules section.
CALL WITH ALERT WHEN BATTERY LEVELS REACH LOW PERCENTAGES Battery powered devices have the capability to send an alert when their battery levels fall below a set percentage. To create a rule that informs you of low battery levels follow these simple steps: 1. At the Main menu, select Rules. 2. In the Rules app, click on Home/Business Automation Rules. 3. Select Home/Business Automation Rule. 4. At the next screen select Add a new Automation Rule. 5. You will see a list of conditions (grouped by device type) that can be applied to your system. Choose the device that you would like to monitor battery levels. 6. Click on When the [Device Name] s battery level is... (names will vary depending on naming scheme). 7. Choose between two levels of battery percentages: 50% or 30%. 8. Select Save this condition. 9. Choose how you would like to receive your alert; via email, text message, or call alert. 10. Select Send call with Alert to. 11. Enter the phone number you wish to send the alert to, and click Save This Action. 12. You should see the new rule appear in the next window. SETTING UP A SCHEDULED EVENT The BEK SpyderProtect system allows you to create rules that trigger an action to happen at certain times. In this example, we will create rules to turn on a switch every day at 5:00 p.m., and shut it off every day at 11:00 p.m.. 1. In the main menu, select Rules. 2. In the rules app, Select Home/Business Scheduled Actions. 3. Select Add a new Scheduled Action. 4. You will see a screen that shows a time and days of the week, change the time to 5:00 p.m.. 5. Select every day.
6. Select Set Scheduled Times at the bottom of the screen. 7. You will now see a list of actions that are sorted by device type. You can select the switch you want to use under the Switches or Dimmers group (names will vary based on the naming scheme your system uses). 8. Select Using the [Switch Name]. 9. In the next screen select Using the [Switch Name] turn it on. 10. In the next screen select Save this action. 11. We now have a rule set that will turn on a switch at 5:00 p.m., but we still have to create another rule that will turn off the switch at 7:00 p.m.. 12. Repeat steps 1 5, but instead of setting the time at 5:00 p.m., set it at 11:00 p.m. for step 4, set it to turn it off in step 9. In the end, you should have 2 rules created; one that turns on the switch, and one that turns off the switch (figure right). RECEIVING TEXTS WHEN MOTION SENSOR DETECTS MOTION With the BEK SpyderProtect system, you can easily set up rules that will send your phone a text when an event has occurred. In this example, we will create a rule to send a text message if motion is detected. 1. At the Main Menu, select Rules. 2. In the rules app, select Home/Business Automation Rules. 3. Click Add a new Automation Rule. 4. You will see a list of devices that can be used to create a condition. 5. Select When the motion sensor [Sensor Name]. (names will vary depending on naming scheme). 6. In the next screen select When [motion detector s name] identifies motion. 7. On the next screen select, When the [motion sensors name] identifies motion is detected.. 8. Save the condition. 9. To create an action that sends a text message, on the next screen select, Send a text message to. 10. Enter the mobile phone number that you want to receive the text message. 11. Save the action.
NOTIFICATIONS Text notifications are sent from the phone number 701-354-2860. This number is set up as one-way notification and you should not call or text back to this number. Phone calls from BEK are made to and from 701-475-0115. TROUBLESHOOTING YOUR SPYDERPROTECT SYSTEM Please follow the steps below if you experience problems: 1. Check your home Internet connection with a computer or other connected device. If your Internet connection is not working, the system will be unable to send messages to your mobile or web-enabled devices. 2. Check to ensure your SpyderProtect Gateway is powered on and that operational LEDS are correctly lit. The USB and the power light should be constant and the WAN light should blink. 3. Check to ensure all repeaters (on/off AC switches) are plugged in and operational. 4. Reboot the Gateway by unplugging the power source and counting slowly to 20. Plug the device in, wait 3 minutes, and re-test. 5. If the problem still occurs, unplug all repeaters, count slowly to 20. Plug the device(s) in, wait 3 minutes, and re-test. If you still experience problems after completing steps 1-5, please call BEK support at 1-888-475-2361. YOUR INFORMATION USERNAME: PASSWORD: