HOSTED VOICE PHONE SERVICE FOR YOUR BUSINESS

HOSTED VOICE PHONE SERVICE FOR YOUR BUSINESS

HOSTED VOICE IT S GOING TO CHANGE THE WAY YOU THINK ABOUT YOUR PHONE SERVICE. With more features than ever before, mobility capabilities, and innovative technology that we take care of for you, it s bound to make your life easier and your office more productive. You ll be able to do more, get more accomplished, all for one monthly price. Hosted Voice it s tailored for small to mid-sized businesses but packs a big business attitude, without the big price tag. WHY CHOOSE HOSTED VOICE? NO HASSLE Wiring, equipment, installation, service, and support are included and taken care of by our tech experts BOOST YOUR PRODUCTIVITY Loads of advanced features will make running your business easier MOBILITY FEATURES Find me/follow me mobility allows your office calls and voice mail to find you on your ios and Android devices COST EFFECTIVE MANAGED SERVICE Affordable, managed service that s easily scalable as your business grows EASY TECHNOLOGY Tech updates included in the monthly price, so you re never stuck with an outdated phone system, or DIY updates EVERYTHING YOU VE EVER WANTED TO KNOW ABOUT HOSTED VOICE We have plenty of resources available at brighthouse.com/hostedvoicesupport to help you become acquainted with your new service. Resources include: online tutorials, quick reference, and in-depth user guides, as well as webinars.

MORE ADVANCED FEATURES THAN EVER BEFORE PREMIUM MOBILITY CONFERENCE CALL TRANSFER Ability to transfer call to another party ü ü ü CALL WAITING Indicates 2nd incoming call ü ü ü CUSTOMER USER PORTAL Access to web portal to change calling features ü ü ü ENHANCED CALL LOGS Ability to run Call Details Report ü ü ü EXTERNAL/INTERNAL CALLING LINE ID DELIVERY Displays caller ID ü ü ü 3-WAY CALL Ability to conduct a call between you and two other parties ü ü ü BASIC CALL LOGS Displays last 20 calls ü ü CALL FORWARDING ALWAYS/BUSY/NO ANSWER Redirect calls to another party ü ü CALLING LINE ID DELIVERY BLOCKING Blocks caller ID on outbound calls ü ü DO NOT DISTURB Sends all calls to voice mail ü ü PRIVACY Hide your name/number from others in your organization ü ü VOICE MAIL Messages follow you on any device ü ü VOICE MESSAGING USER Voice mail greetings and delivery options ü ü ANONYMOUS CALL REJECTION Rejects calls with blocked caller IDs ü ü DIRECTED CALL PICKUP Answer another ringing extension from your phone PRIORITY ALERT Distinctive ring on incoming calls based on pre-defined rules EXECUTIVE SHARED LINE - share line on up to 2 admin phones ü ü ü USING HOSTED VOICE Hosted Voice comes with many advanced features more than ever before. Everything is activated from the user portal via your computer or with the navigation and softkeys or function buttons on the desktop device.

CUSTOMIZING YOUR SOLUTION IN 3 EASY STEPS 1. SELECT YOUR FEATURE PACKS (MIN 2 USERS TO MAX 40) PREMIUM Designed for office and out-of-office use, with mobility features included. $35.00 MOBILITY Designed for mobile users. User supplies their own mobile device. No desktop device needed. $10.00 CONFERENCE Conference room phone features including Call Transfer and 3-way calling. No Voice Mail. $15.00 2. SELECT YOUR DESKTOP PHONES CISCO SPA525G2 5-lines, Bluetooth, color LCD display $9 per user/month CISCO SPA508G 8-lines, special speed dial keys $5 per user/month CISCO SPA500DS Facilitates receptionist activities $7 per user/month POLYCOM SOUNDSTATION IP 6000 Hands-free conference phone $30 each/month 3. CHOOSE ADD-ONS FOR EVEN GREATER FUNCTIONALITY AUTOMATED ATTENDANT RECEPTIONIST CONSOLE QUEUE MORE VOICE MAIL BASIC PHONE LINE EXTENDED MICROPHONE Callers can be automatically transferred to an extension without the need for an operator or receptionist assistance. Easy access to office directory. Facilitates easy management of high call volume. Callers know you re aware they re on the line and that they ll be answered in the order they called. Adds an extra layer of professionalism to their call-in experience. Additional voice mailboxes available. Add a basic phone line to support fax, POS, postage machines, and alarm systems. Works with the Polycom conference phone model to extend the reach of your call audio with seamless sound quality.

WHAT IS HOSTED VOICE? Hosted Voice is a cloud-based voice service. Like VoIP, calls and service features are delivered via your Internet connection. What makes our Hosted Voice unique is that we provide you with a dedicated and secure data connection that prioritizes your phone service, so your Internet traffic doesn t interfere with your calls.

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