SOCIALNETWORKSOLUTIONS Social Media Management Services

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2 OUR SERVICES Social Media Strategy Our in-house social media strategist team can put together an in-depth strategy to help you reach your online objectives. After answering a few simple questions we can put together in-depth analysis of your competitors, the key aspects of each social platform for your business and also key objectives to achieve your goals. Whether it is a strategy that we then implement on your behalf via one of our social media management packages or something you take away an implement yourself, this document will be pivotal in ensuring success in social media marketing. Dedicated Account Manager Each of our packages involves one of our dedicated account managers working across your social media platforms to ensure maximum exposure and interaction whilst staying within your brand guidelines. They will be your main point of contact and will be responsible for implementing whichever services you decide to include in your package - the options are explained in the following pages.

3 89% of year olds are active on social media + 43% of adults 65 and over

4 Fully Managed Content Calendar We understand that our clients want to be able to see, approve or just know what we plan to post onto their social media platforms. This is why each of our clients receives a fully managed content calendar. Your account manager will update the calendar with our proposed posts - usually 3+ days in advance - so that you can view, edit or change anything as required. You, your team or PR agency can also have an input and add any relevant information such as dates for trade shows, sales etc so that we can ensure they receive maximum social exposure.

5 Facebook Managment We offer various levels of Facebook management, all dependant on your requirements. From daily content creation to follower interaction, we can have all angles covered. The amount of content we create and upload on a daily basis is down to your requirements and will be based around your brand using ideas such as products, lifestyle, quotes etc - all of these will be based on the social media strategy and uploaded to the content calendar before going live. 71% of online adults use Facebook & 78% of Facebook users are mobile-only

6 Twitter Managment Our Twitter management is very similar to our Facebook management in the sense that we will be interacting with your followers and creating daily content in line with your social media strategy using the most relevant hashtags to ensure maximum exposure and brand awareness. Alongside this, we can also actively reach out and interact with trending subjects relevant to your brand or execute relevant follow/re-follow schemes on your behalf if required. There are over 550 million registered users / 215 million active monthly users & the average users spends 170 minutes on Twitter per month

7 Instagram Managment Instagram is fast becoming one of the main advertising platforms for brands. Due to the high importance of imagery on the platform your account manager will be able to ensure that all posts are to a high standard and where possible branded with your logo. Your account manager will also be able to make sure all posts go live at optimum times and are assisted with suitable hashtags to tap into current trending topics but also to grow your brand awareness. The level of service for Instagram management will again be dependant on your requirements. 300 million active users, 57% of Instagram users access the site every day & 35% of users access the site multiple times a day

8 74% of consumers rely on social networks to guide their purchase decisions & 43% of consumers are more likely to buy a new product when learning about it on social media.

9 Pinterest & Google+ Management We also have the facility to provide management of your Pinterest or Google+ profiles. From creating boards, adding images or re-pinning relevant images for your Pinterest profile, to uploading daily/weekly content on your Google+ page your account manager can take control of these platforms alongside any others. These services can be provided on a daily or weekly basis, all dependant on your requirements. 70 Million users of which 80% of users are female who on Pinterest are 30% more likely to shop online than non Pinterest using women 359 million monthly active users of which 67% male users

10 Outreach Reaching out to potential new customers as well as your existing customers is extremely important via social media. Our team will be able to ensure that this is done to a high level to help maximise your social following, website traffic and online sales. We achieve this by searching relevant hashtags and joining groups relevant before interacting with users on behalf of your business. This can be done by liking/favouriting comments, replying to comments directing people to the website or re-pinning peoples images on Pinterest.

11 Social Media Competition Apps These are pivotal to most successful social media campaigns - across all platforms. Our in-house apps development team can custom design and install your app to Facebook before passing all relevant graphics to your account manager to promote on all relevant social platforms. All entrants will be encouraged to like/follow you on each required platform and share the competition in order to enter. When you group this with the ability to capture information such as addresses, date of birth, location or your custom requirements these apps can become vital to increasing results of your future marketing campaigns. Our average competition collects over addresses and followers on social media platforms

12 Networking At Social Network Solutions we have a social media following exceeding 3.5 million followers across our various social media profiles - which we use to help promote our clients. Whether it is liking, sharing or re-posting the content from your page, the objective is to get followers from these larger pages back to your page before converting them to your website if applicable. This is a perfect way to get your brand put in-front of your target audience instantly and in turn grow your social exposure and reach. We connect our clients with over 3.5 million Facebook users daily.

13 55% of consumers share purchases on social networks

14 Monthly Reports & Stats Every month you will receive a detailed report of what we have achieved over the last month. This will include stats on new followers/likes, interactions and engagements as well as these being broken down by gender, location and age. Also, your account manager will send over records of any networking we have done, social media competition results and any other relevant information dependant on your package.

15 Social Media Design Work Each of our clients receives access to our in-house design team. As with most of our services the level of work will be dependant on your requirements and package. Our team are able to assist with new social media skins, website banners as well as any other required design work. The Blogger Programme We are able to offer our clients access to The Blogger Programme - a platform designed to help brands and bloggers to connect - within our packages. Whether you want to connect with bloggers yourself, or have one of our accounts managers fully handle your blogger outreach we have the options to assist with this. Paid Advertising Management Paid advertising can be extremely effective if used in the correct way. We have vast experience of running paid advertising campaigns on Facebook and Twitter and are more than happy to assist our clients with the management of these. We do not charge a fee for our management, you just have to advise us of your budget and we will add this to your monthly invoice and provide full reports/results.

16 Marketing Alongside our in-house design team we also have an marketing department who can be on hand to handle all of your marketing campaigns. We are able to fully design, code and send newsletters to your mailing list on your behalf as well as offer assistance with concepts or ways to grow your mailing list. We also have a mailing list of 18,000+ bloggers and 40,000+ followers we can mail out to on your behalf if required.

17 Blog Content Our blog contributors can be on hand to provide relevant content for your online blog. We have various writers who can therefore cover a wide variety of subjects to suit your needs. The cost of this service is dependant on the word count and image requirements, but can be added to any package if required. 329 million people read blogs each month

18 Choosing Your Package Your package is going to depend on which services you require and what level. The majority of our services are available on a stand alone basis as well as within a package. You can your requirements to shane@socialnetworksolutions.co.uk and we will put together a custom package with pricing for you. Alternatively if you are unsure which services you feel would be suitable for your business you can call us in the office Monday to Friday 9am pm to discuss on We do have some standardised packages available which you can see on the next page

19 Some Pre-Planned Packages Standard Package Gold Package Platinum Package Social Media Strategy & Content Calendar Daily Facebook Management 1 post per day Daily Twitter Management 1 post per day Daily Instagram Content 1 post per day Weekly Pinterest/Google+ Content Daily Outreach Social Media Competition Apps Daily Networking Social Media Skins Monthly Reports & Stats Social Media Strategy & Content Calendar Daily Facebook Management 1 post per day Daily Twitter Management 1 post per day Daily Instagram Content 1 post per day Weekly Pinterest/Google+ Content Daily Outreach Social Media Competition Apps Daily Networking Social Media Skins Monthly Reports & Stats Access To The Blogger Programme Social Media Strategy & Content Calendar Daily Facebook Management 1-2 posts per day Daily Twitter Management 1-2 posts per day Daily Instagram Management 1-2 posts per day Weekly Pinterest/Google+ Content Daily Outreach Social Media Competition Apps Daily Networking Social Media Skins Monthly Reports & Stats Fully Managed Blogger Outreach Two Monthly Newsletters Designed, Coded & Sent.

20 Shane Gammage Sales & Operations Manager