UC Small Farm Program Agritourism Webinar Series. Social Media Kristin York - Instructor June 2, 2016

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1 UC Small Farm Program Agritourism Webinar Series Social Media Kristin York - Instructor June 2, 2016

2 2

3 3

4 Where to Start 4 Source: Pew Research Center Website Yelp and TripAdvisor Facebook Youtube and Google Primary Blog Twitter Pinterest Instagram LinkedIn Secondary Personal, written and visual, opinion Connect with Urban, young demographics, politics Visual, retail, beauty, food, travel, crafts female demographic Visual, retail, beauty, tech, younger demographic, sports, travel Consultant, professional, older demographic

5 Key Social Media Strategy 5 Understanding who your customer is Customer Centric Strategy putting your customer first and at the core of your business

6 Compelling Website 6 Be Easy to Contact :: MOBILE OPTIMIZED!

7 Basic Website Platforms 7 Wix Wordpress Squarespace Weebly GoDaddy

8 Google and YouTube 8 Creates easy location finder Linked with YouTube accounts Increase searchability via Google (SEO) Google is the MOST prolific search engine by far

9 Verify business on Google Map 9 ss/answer/ ?hl=en 1. Add or Claim Business 2. Verify Business 3. Get found by customers

10 YouTube Best Practices 10 Videos should be Brief ( seconds) Creative Funny Relatable content =VIRAL! Share videos everywhere!

11 11 Facebook

12 How to create Business FB Page 12 Choose Classification Fill in basic about information Upload profile photo and banner photo

13 Facebook Best Practices 13 Best time to post Include a link, photo or video and keep brief Worst time to post

14 Facebook Best Practices 14 Create a business page Check your Analytics Schedule you posts Use the Tools! Boost Posts & Paid Ads (Organic Posts only reach 6% of followers)

15 Yelp 15

16 What People Look for on Yelp 16

17 17 The Good and the Bad of Yelp

18 TripAdvisor Tools: -Management Center -build business page with photos & Info 18

19 19

20 How to improve rating Provide quality service Encourage people to review your business Use Review Express 20

21 Secondary Strategies 21 Yelp and TripAdvisor

22 Twitter 22 Why use Twitter? Over 500 million users Broad demographic urban user base Leverage twitter as part of your social media strategy Integrate with content marketing Use to build your brand Integrate visual content w/ Twitter Cards Measure engagement

23 23

24 Instagram 24

25 Instagram 25

26 How to create Instagram Account 26 Download App on Cell Phone For more info:

27 Pinterest 27

28 Pinterest Best Practices 28 Visual Appealing board Organize Pins by Interest Use quality images Engage w/ customers Key words in description Brag on others!

29 Pinterest 29 Best time to post OR, Fridays after 3pm

30 Social Media Tips 30 Leverage Other People s Content Create partner relationships Expand your network exponentially Share posts, re-tweet, etc Use Tools to Focus! Take Social media assessment ID Target Customer Create Strategy Calendar

31 Social Media Assessment 31

32 32

33 Create a Strategy Calendar 33 Create a strategy calendar Be Consistent What and Who is posting? Holidays

34 Time What s the best use of your time Where is the best return on your money Money

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