INGRAM MICRO CLOUD SERVICES
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1 INGRAM MICRO CLOUD SERVICES Cl Cloud North America Portfolio April, 2013 For more than 35 years, Ingram Micro a Fortune 100 company has been successfully connecting technology solution providers with vendors worldwide, while identifying growth markets and key technologies that shape the IT industry today. Ingram Micro is the leading aggregator of cloud services in the channel and allows partners to easily and profitably grow their business by providing technologically relevant solutions. Ingram Micro Cloud was first to market with cloud services and continues to lead the way with more than 170 fully vetted solutions from proven vendors in every solution category. Setting the Standard With Best-in- Cloud Solutions Our vetting process is extensive. Before we add any solutions to our portfolio, we perform a meticulous technical and companywide assessment to ensure quality and reliability, including: Negotiating stringent Service Level Agreements (SLA) Establishing support services, and maintenance, release and incident management protocols Evaluating service scalability Conducting a full technical review into the solution s architecture Investigating the data-center environment and multi-tenancy implementations Examining product maturity and past successes/issues Assessing the vendor history and stability, including credit, purchasing approval and financial reviews Cloud Services: For Brokers and Providers Are you a cloud services broker looking to add and resell cloud services to your line card, or are you a cloud services provider interested in building your own data center or architecting a cloud platform to host your own cloud services? Either way, our solutions will complement your cloud strategy. With our comprehensive offering, you can focus on selling, building and delivering cloud solutions to solve your clients business challenges. Ingram Micro Cloud helps partners like you become rainmakers the next generation of business pioneers implementing the solutions of tomorrow. This is the science of services, backed by success. Welcome to Ingram Micro Cloud. WHERE RAINMAKERS THRIVE
2 Cloud Management Services Kaseya IT Center RMM Remote Monitoring and Management (RMM) LabTech RMM LPI Managed Workplace RMM N-able Central Remote Monitoring Device Management Nimsoft Enterprise Monitoring Monitoring & Asset Mgmt Vistara ITOP (IT Operation Portal) $ Mobile Device Management N-able MDM LabTech MDM Print Management Ingram Micro Managed Print Services (MPS) $ Print Audit 6 Managed Print Services BMC Remedyforce Help Desk Fujitsu Service Desk $ IT Service Management Live VHD Service Desk $ Remote Infrastructure Management (RIM) Live VHD NOC $ NetEnrich Remote Managed Services $ Professional Services Services Portal Ingram Micro Professional Services $ Key: $ Cloud Service Cloud Tool WHERE RAINMAKERS THRIVE
3 Communication & Collaboration Enterprise Content Collaboration Box Service $ Conferencing Cisco WebEx Cloud $ Collaboration Portal GroupSPARK MS Hosted SharePoint $ Intermedia SharePoint $ Microsoft SharePoint SPLA SherWeb MS Hosted SharePoint 2010 and 2013 $ Archiving McAfee Message Archiving $ Reflexion Archiving Solution $ Encryption McAfee Encryption Service $ Hosted groupspark MS Hosted Exchange Server 2010 $ Exchange Intermedia MS Hosted Exchange Server 2013 $ Microsoft Exchange SPLA SherWeb MS Hosted Exchange Server 2010 and 2013 $ GroupSPARK MS Hosted Lync $ Messaging Intermedia MS Hosted Lync $ Communication SherWeb MS Hosted Lync $ PBX Intermedia Hosted PBX $ Unified Communication Ingram Micro Hosted Collaboration Solution (HCS) $
4 Infrastructure Storage Amazon Simple Storage Service (S3), Storage Gateway, Glacier & Elastic Block Storage Axcient Data Backup, Business Continuity and Disaster Recovery $ CA ARCserve D2D on Demand CA ARCserve MSP 2.0 Program CA Instant Recovery on Demand Intel BDR Appliance from the AppUp SMB Service $ Backup Recovery Intermedia PC Backup Quantum Rapid Recovery SherWeb SkyNox Online Backup and Recovery Symantec Backup Exec.cloud Data Center VaultLogix Cloud Backup & Recovery-Backup & Restore Veeam Cloud Service Provider Program (CSP) Database Microsoft SQL Server SPLA Server Intel AppUp Small Business Service Microsoft Windows Server SPLA (includes Dynamics, Forefront, System Center) Amazon Elastic Compute Cloud (EC2) $ Managed Hosting IBM Smart Cloud Enterprise - Virtual Server $ Intermedia Cloud Server $ Rackspace Managed Hosting $ Co-location CyrusOne Co-location Services $ HaaS Ingram Micro Hardware as a Service (HaaS) $ Citrix CSP - Virtual Desktop Virtualization End User Cloudworks Hosted Virtual Desktop $ dincloud dinhvd (Hosted Virtual Desktop) $
5 Infrastructure continued Virtualization Server CA AppLogic VMware Service Tool Program ( VSPP) Network Quality of Service (QoS) Ipanema AppWorks $ Platform PaaS Application Development Salesforce Force.com $ Amazon Elastic Beanstalk $ Security McAfee Protection $ Awareness Technologies Complete Insider Threat Prevention McAfee SaaS Endpoint Protection $ Endpoint Symantec Endpoint Protection Small Business Edition 2013 Trend Micro Worry-Free Business Security Services $ Protection Zscaler Web Security-as-a-Service $ Intrusion Detection Alert Logic Threat Manager $ IBM Managed Intrusion Protection $ Alert Logic Web Security Manager $ Web/Server McAfee Web Protection $ Trend Micro Deep Security Security Management Log Management Alert Logic Log Manager $ IBM Hosted Security Information and Event Management Service $ Firewall IBM Managed Firewall Services $ Services Security Suite IBM Managed Security Services $ Security MSP Suite McAfee MSP Program
6 Business Applications Business Automation Professional Services Automation (PSA) Autotask IT Professional Services Platform ConnectWise IT Business Automation Quoting Quosal Quote and Proposal Automation Platform Adobe EchoSign E-signature $ Document Management Productivity E-Signature Marketing Automation Business Intelligence (BI) Customer Relationship Management (CRM) Office Suite DocuSign esignature $ DocVerify E-Signature $ Adobe Forms Central $ Birst BI Solutions $ Intermedia CRM $ Microsoft Office 365 $ Microsoft Office SPLA Medical EMR Medweb $ EHR NextGen PACS and Electronic Health Record $ Start Today To learn more about how you can build a monthly recurring revenue stream by delivering cloud solutions to your clients, contact our dedicated Cloud team today. Solution Group Contact Us by Phone: (800) (Option) Business Applications & Platform cloud.applications@ingrammicro.com Option 3 Cloud Management Services cloud.management@ingrammicro.com Option 1 Communication & Collaboration cloud.communication@ingrammicro.com Option 5 Infrastructure cloud.infrastructure@ingrammicro.com Option 4 Security cloud.security@ingrammicro.com Option 2 To view the most current version of this document, visit Key: $ Cloud Service Cloud Tool Ingram Micro Inc. All rights reserved. Ingram Micro and the Ingram Micro logo are trademarks used under license by Ingram Micro Inc. All other trademarks are the property of their respective companies. 3/13 CS
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