Build Your Business With Cloud Server From Intermedia

Transcription

1 Build Your Business With Cloud Server From Intermedia Curt Mark Director of Partner Development Jon Borgese Channel Marketing Manager 1

2 Agenda The cloud opportunity Why partner with us? Core cloud services Partner program overview Cloud Server Q&A 2

3 The Cloud Opportunity The worldwide market for cloud services was US $68.3 billion in 2010 The worldwide market for cloud services is expected to reach US $148.8 billion in 2014 North America accounts for 50% of the worldwide market 20% of cloud spend will go through a broker Cloud Services Market (billions) $68.3 $ Data based on Gartner research 3

4 Why Customers are Moving to the Cloud Reduce capital expenditures New hardware, software, peripherals and the neverending upgrade pressures are eliminated with cloud solutions Free up important resources Administration, maintenance, upgrades and implementation are costly and time-consuming - give time back with cloud solutions Peace of mind Datacenters, networking, and backups can be overwhelming for the average SMB to manage; with hosted Exchange solutions, SMBs can focus on the most important goal growing their business 4

5 Why Partner With Intermedia? We re a proven industry leader Resell a large selection of reliable, enterprise-grade cloud services Have full control with our flexible partner program Our sales, technical and migration support are first-class 5

6 We re an Industry Leader Global leader in providing cloud IT services World s largest independent provider of hosted Microsoft Exchange confirmed by Microsoft Suite of additional third-party and proprietary cloud services Strong financial foundation Owned by Oak Hill Capital Partners 500k+ end users, profitable Large customer and partner base to leverage for continued growth Nearly 50k SMBs across virtually every industry 10k+ channel partners VARs, MSPs, Telcos, hosting companies and advisors Owns and develops brandable HostPilot Control Panel An on ramp to the cloud that enables customers and partners to procure and manage services Unique in the market due to its scalability, ease-of-use and depth of functionality Microsoft and non-microsoft based products in one seamless environment 6

7 A Large Selection of Cloud Services to Resell Best-of-breed 3 rd party services Brandable end user control panel Proprietary Intermedia services Exchange Lync Hosted PBX Cloud Server ActiveSync SharePoint Conference Bridges Fax via BlackBerry Compliant Archiving Outlook Backup MessageMirror Encrypted PC Backup 500K+ users Directory Link SpamStopper VirusStopper 7

8 Our Partner Program Puts You in Control Our private label program enables thousands of MSPs, VARs and Telcos to offer the Intermedia value proposition under their own brand; Intermedia partners own customer billing and the overall customer relationship Intermedia Services Intermedia Infrastructure Intermedia Control Partner Portal Control Panel APIs Intermedia Migration Intermedia Support Technical Deal Support Marketing + Partner Services Partner Brand Partner Support Partner Bill 8

9 Premium Support For Partners Migrations Free migrations with Intermedia operating behind the scenes Custom migration tools for self migrations Online and phone support Dedicated L2 technician No downtime transition Technical 24/7 phone support with average hold time of less than one minute Built in support ticketing system right in partner portal Microsoft certified support specialists Sales Dedicated Intermedia Partner Development Executive to provide deal support and counsel 9

10 Cloud Server: Perfect for Your Customers Apps An enterprise-grade cloud application infrastructure for small and medium-sized businesses. It provides a worry-free experience that keeps SMBs focused on their business ensuring they use their business apps to their fullest potential. Cloud Server helps customers: Drive the greatest value from their application infrastructure Keep costs predictable with fixed monthly pricing Ensure superior performance and security at every level Match their hosted environment to their use case Balance broad ease-of-use with granular control Unlimited Bandwidth Promo! Applies to all servers provisioned during the remainder of 2012 Discount valid for the life of the server Keep their focus on their business White-glove onboarding & migration Outstanding ongoing support 24/7 phone & support Confidential 10

11 Match Your Customers Business Drivers Reliability & performance % uptime SLA Best-of-breed architecture Financial model Eliminate CAPEX No long-term contract Operational cost Predictable fixed pricing 20% to 40% less Flexibility Pay for what you need by matching your cloud environment to your use case Security Top-tier datacenter Top-tier providers SSAE16 SOC 1 Type II compliant Elasticity Stop overprovisioning (and overpaying) to hedge against future growth 11

12 Where Are Your Opportunities? Small businesses 5 to 100 employees Regional or departmental Rapid expansion Avoid CAPEX Speed and agility Technology refresh On-premise to cloud Buying vs. renting Startups Resource limitations Minimize risk Fully managed Special projects Short-term projects Seasonal demand 12

13 How Cloud Server Stands Apart Best of breed Built on the same platform that powers hosted Exchange Feature rich Automated Provisioning, Upgrades, Firewall, VPN Productized Easier to sell Easier to upgrade Easier to predict costs with fixed monthly pricing Easily configured and provisioned HostPilot integration Workload migration Pre-configuration { Application friendly 95% of all applications will run on Cloud Server White-glove onboarding Complementary, behind-the-scenes Stay focused on your services Ongoing 24/7/365 support World-class, behind-the-scenes Single point of contact 13

14 Intermedia Helps Partners Grow Revenue & Services More options in the business cloud Higher $MRR Top business cloud partner Billing Customer management Meets customer buying criteria Addresses customer concerns Partner services are easily added Consulting on infrastructure and cloud usage Migration from on-premise into the cloud Creation and integration of hybrid clouds Management of LOB/vertical applications Remote monitoring and management of all elements of cloud environments Technical advantages Fully managed Workload migration Ease of provisioning Flexible & reliable Pre-configuration 14

15 Cloud Server Infrastructure 15

16 About the Infrastructure Server Hardware Enterprise-grade Dell PowerEdge servers Full component redundancy Network Redundant/Multipath Cisco Nexus 7010 Switches 10 gige Network Connections Multiple high speed peering interconnects in top tier datacenter VMware Cloud Director Top-tier offering from VMware Fully automated and elastic cloud layer VMware vsphere 5 Enterprise vmotion, DRS, VMware HA VMware vshield Edge Integrated firewall, VPN and security features Isolated management cluster and production compute platform Agentless Symantec Backup Storage EMC VNX k SAS over fiber channel Redundant/multipath Brocade switches 16

17 Designed for Reliability, Flexibility & Scalability Capacity, scalability, and resource allocation Provision a maximum of 8 CPU cores, 1TB of storage, 32GBs of RAM Add resources to your cloud in minutes from within the control panel Platform is sized for performance, NOT density Highly available VMware HA Active-Active clustering & N+1 component redundancy at server, storage and network layers Datacenter with redundant network topology, UPS and generator backups; redundant HVAC; and fire detection & suppression systems Choice of optimized images Windows 2008 Enterprise 32bit or Windows 2008 R2 Enterprise 64bit Windows 2003 SP2 (R2) 32bit/64bit workloads can be migrated 17

18 Cloud Server Managed Services & Support Overview 18

19 Management & Support Service Levels Managed Service Level Fully managed service level included with each Cloud Server Management of all infrastructure components Nightly backup Basic monitoring Managed firewall/vpn 24x7 support (L2 to VARs) Partner Support Managed by Partner Managed by Intermedia 19

20 Details About Managed Services Nightly Backup Nightly backup is included in price of each Cloud Server One week data retention included longer retention available as add-on Intermedia can restore the entire VM or individual files on demand Firewall & VPN Self-service firewall and VPN management through control panel included Intermedia Onboarding team will help set up both firewalls and VPN tunnels Intermedia support will assist partners with ongoing changes to firewall configuration Monitoring We are constantly monitoring server uptime Each server is monitored for utilization over 24 hours Automated upgrade recommendations are issued as needed 20

21 Server Migration On-premise servers represent an untapped portion of the market A streamlined migration process can be a key differentiator in a move to the cloud We ve leveraged our extensive experience in migration projects to create an industry-leading server migration process (see right) Intermedia will hand-hold partners through the migration process PHASE 1: Convert Intermedia Onboarding team helps partners conduct a Physical-to-Virtual or Virtual-to- Virtual conversion based on our streamlined process Our team provides a procedure to be executed on the customer s server PHASE 2: Transfer Partner ships server image(s) to Intermedia PHASE 3: Launch to Production Intermedia runs a Security Audit (AV Scan) Configure server for Managed Services RDP access established for customer Server associated with customer s account Hand off server to partner 21

22 Cloud Server Packaging and Pricing 22

23 Cloud Server Packaging One-time Cloud Server end user account setup fee: $85.00 *setup fee is charged on per end user account basis when the Cloud Server module is enabled. All monthly fees are applicable on the 1st of the month after the Cloud Server module is enabled. Cloud Server I Cloud Server II Cloud Server III Cloud Server IV 1 vcpu 1 vcpu 2 vcpus 3 vcpus 1 GB Memory 2 GB Memory 3 GB Memory 4 GB Memory 50 GB Storage 100 GB Storage 150 GB Storage 200 GB Storage 50 GB Bandwidth 100 GB Bandwidth 200 GB Bandwidth 300 GB Bandwidth $149/month $192/month $277/month $362/month KEY SMB ELEMENTS STANDARD IN EVERY PACKAGE: VPN Firewall % SLA Complementary migration and 24/7/365 support Fully Managed Services All Cloud Server accounts include: % SLA, firewall, VPN, public IPs, infrastructure management, nightly backups, monitoring, Windows 2008 Enterprise OS and IIS Available add-ons and services: Ask about additional vcpus, memory, storage, extended backup, bandwidth, SQL Server, additional IPs, and add-ons. 23

24 Add-on Pricing Add-ons Price Windows 2008 Enterprise OS Included with each server Additional vcpu $61.00 Additional Memory See below Additional SAN Storage See below Additional IP $1.75 Additional Bandwidth $0.17 Server Restoration (extended service) $54.00 Additional memory Price Additional storage Price 1GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $ GB $

25 Add-on Pricing (continued) Extended Backup Retention Price MS SQL Server Price Two week backup retention, per GB $0.09 Three week backup retention, per GB $0.11 Four week backup retention, per GB $0.13 SQL 2008 Std $ SQL 2008 Workgroup $66.00 SQL 2012 Std - 4 core $ SQL 2012 Web - 4 core $27.00 SQL 2012 Std - 2 core upgrade $ SQL 2012 Web - 2 core upgrade $

26 Cloud Server Open Licenses How it works Save 7% off of monthly list pricing by prepaying for one full year of service for the Cloud Server package of your choice (see below). SAVE 7% off monthly pricing year after year Open License Savings 26

27 Signup Today in Three Easy Steps No commitments, no minimums, no cost to sign up Create your partner account login credentials Provide your company contact information Agree to the terms and conditions Visit us on the web to signup today: ingram.serverdata.net/signup Need help selling? Once you re signed up, we ll assign you a dedicated partner development executive for assistance with closing deals of all sizes we re here to help We ll also give you access to our partner portal which has an entire library of brandable sales resources For more information, contact the Ingram Micro Services team (800) , Option 3 or [email protected]. 27

28 Enable Cloud Server: The Easy Steps After taking these three steps, you can instantly provision new Cloud Server customer accounts and add Cloud Server to existing customer accounts. If you currently use the Partner Portal for billing, please make sure to set up retail pricing for Cloud Server. 28

29 Introductory Cloud Server Offer Q4 Cloud Server Promo ACT NOW! Unlimited Bandwidth Applies to all servers provisioned during the remainder of 2012 Discount valid for the life of the server Questions? Contact Intermedia s partner team at Ingram Micro (800) , Option 3 or [email protected] 29