Common Student Computing Environment

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1 Getting started Computer clusters /it/forstudents University central provision University Library McMillan Reading Room Fraser Building Social Sciences College provision Stair Building (School of Law) + Law Workshop Main Building (Adam Smith Business School) + Wards Library St Andrew s Building (School of Education) Adam Smith Building (School of Social & Political Sciences) Lab A in room 912A Lab L in room 1113, Lab M in 1105 Adam Smith Library Bloomberg Trading Room (authorised Business School students only) 2 3 Adam Smith Building computer clusters C S C E Walk-in open access: computers cannot be booked Labs are also used for teaching Opening Hours teaching weeks 09:00 to 21:00 Monday to Thursday 09:00 to 16:45 Friday rest of the year 09:00 to 16:45 Monday to Friday (closed for 2 weeks at Christmas/New Year) Common Student Computing Environment identical login across the campus core software individual account save/access files from server PGR students in offices Your desktop computer will normally be configured as Standard Staff Desktop (SSD) 4 5 All clusters: Windows 7 Internet Explorer, Google Chrome Microsoft Office 2010, LibreOffice Endnote SPSS, Minitab, Matlab, Mathematica, R Adam Smith Building clusters: NVivo, Google SketchUp, Eviews, C++ Some additional software restricted to particular labs e.g. Stata, CityCAD CSCE software Accessible using web browser: MyGlasgow portal access to key apps e.g. webmail, library records, and to the following: MyCampus your student records Moodle virtual learning environment... Mahara personal development portfolio Assistive technology contact: Disability Service On-line services 6 7 1

Building (Adam Smith Business School) + Wards Library St Andrew s Building (School of Education) Adam Smith Building (School of Social & Political Sciences) Lab A in room 912A Lab L in room 1113, Lab

2 CSCE login CSCE login Getting started Press CTRL+ALT+DELETE to log on type in your User Name type in your Password it is case-sensitive User Name Password 8 9 CSCE User Name = GUID GUID password User Name is constructed from two items: your Registration Number = Student ID 1st letter of your Surname/Family Name Put them together: RegistrationNumberSurnameLetter e.g w Initially, your Password is your date of birth in the format: YYMMDD (i.e. three 2-digit numbers run together) Say you were born 5 December 1994 Year = 94 Month = 12 Day = 05 add a leading zero Password = Password Self Service to change your password If your username (GUID) is w then your address is w@student.glasgow.ac.uk Details of how to access your /services/it /student using a laptop using a mobile phone using a client e.g. Outlook, MacMail using a web browser Most staff have addresses of the form: John.Bloggs@glasgow.ac.uk

e. three 2-digit numbers run together) Say you were born 5 December 1994 Year = 94 Month = 12 Day = 05 add a leading zero Password = 941205 Password Self Service to change your password

3 File store - Disk drives Printing C: Hard drive of the PC do not use to store your files M: Network file store home drive (200Mb) permanent storage, accessible anywhere ( H: drive is simply an alias for M: drive ) K: Secondary network file store (300Mb) supplementary network storage Do not store files on the Windows desktop P: Local cluster teaching datasets read access only P:\SocSci\LBSS or P:\SocSci\Edu J: Shared file store PGR students only, content varies by individual All computers have USB ports (for flash memory drives) most also have DVD-RW drive Chargeable except PGRs Purchase credits online or from machines on level 2, University Library Click on MyPrinting shortcut icon on desktop to check you credits and print history Can print to PDF from computer (not chargeable) Can use MFD to copy (chargeable) or scan to Pull Print Managed Printing WARNING!!! Print your document(s) to the PULLPRINT queue Go to any Pull Printer Swipe your student card or type in your GUID and password Press "Pull Print", then "Print All" or select the desired document Can only use paper provided If a document contains any colour and is collected from a colour printer, it will be charged at colour prices. Pull Printers also allow copying and send to When you are finished with the computer, do not just walk away from Start button select Log off and wait to make sure it happens PGR students in offices Shut down your computer when you go out of your office for a while or leave for the day Remember to Log out when you have finished printing Computer lab etiquette Training courses College labs are Quiet work areas switch mobile phones off take conversations outside keep volume on headphones low: must not be able to be heard by anyone else No food or drink allowed Do not unplug equipment (even if it is not in use) Computers can not be reserved maximum 15 minutes absence once you have logged on IT Training IT baseline IT courses On-line materials Don t forget the Help menu in many software packages

$P:\SocSci\Edu J: Shared file store PGR students only, content varies by individual All computers have USB ports (for flash memory drives) most also have DVD-RW drive Chargeable except PGRs Purchase$

4 CSCE is responsibility of IT Services (not College IT Services) CSCE problems: Student IT Help Desk Level 4, University Library services / it / helpdesk Software/computer not working in a cluster? contact local IT staff (or leave a note) Don t know how to use the software? Look for help / tutorials within the software Go on a training course CSCE problems College IT technicians St Andrew s Building Adam Smith Building Office near Lab A (room 909) Technical assistance only cannot reset passwords or sell print credits Lost property Not staffed continuously College IT Services Help us to help you - Tell us when something is not working. We can't fix what we don't know about PGR students Remote access Contact your School/Subject unit for: Consumables e.g. paper Additional/updated hardware Additional/updated specialist software Contact Social Sciences College IT Services / services / it / helpdesk Suspected software/hardware problem Installation of core software on office computer check Run Advertised Programs in Control Panel first ON campus OFF campus Mobile devices (Wi-Fi) Eduroam (world-wide roaming) Flexaccess (Glasgow intranet only) details at: Use web browser to access: MyGlasgow, MyCampus, Moodle, etc. Virtual Private Network (VPN) Remote Desktop Connection (Terminal Services) CSCE Remote SSD Remote if PGR CSCE Remote Desktop IT purchases Start > All Programs > Accessories > Remote Desktop Connection computer = csceremote.gla.ac.uk user = campus\ w Your usual GUID for more information: Software purchases for home use = EndNote, Minitab, NVivo, SPSS IT Services Admin Front Desk James Watt Building (North) see IT Services web site: services / it / software Remember CSCE Remote Desktop includes EndNote, Minitab and SPSS as well as Microsoft Office (but not NVivo)

Look for help / tutorials within the software Go on a training course CSCE problems College IT technicians St Andrew s Building Adam Smith Building Office near Lab A (room 909) Technical assistance

5 Software Use of IT Software available for home use Sophos anti-virus VPN client Microsoft Office 365 see IT Services web site: services / it / software Some free Windows software alternatives for home use: Desktop publishing Scribus Image editing GIMP Project manager GanttProject ganttproject.biz The University ICT systems and facilities are provided for bona fide University work. Personal use is permitted only so long as it is demonstrably reasonable and judicious. x You may not use someone else's UserID. x You must not store or to make publicly accessible any data, text, image or programme which is unlawful. x Access to or publication of material of a pornographic, criminal or offensive nature is not permitted Use of IT Monitoring of use of IT x Installing, copying or interfering with software on University computers is prohibited. PGR students should seek approval before installing additional commercial software on their office computer You must comply with relevant copyright legislation, and terms & conditions of use. applies to audio, video and image downloads; not just text or software. the computing network is for academic use. x The unauthorised use of any form of peer-to-peer or internet telephony is prohibited. 32 The University may monitor communications but this is always in the context of what is permitted by relevant legislation and University policies. If there are reasonable grounds for suspecting that an individual is engaging in activities which are in breach of the Regulations the University may include direct monitoring of the use made by the user. If misuse is established, disciplinary action will be taken, referring the matter to the Police in the event of contravention of legislation. Regulations and policies can be found at: / services / it / regulationscommitteesandpolicies 33 Security Privacy phishing Software viruses, malware, spyware copyright unauthorised Be suspicious If in doubt, don t click/open/reply/copy Safe use of IT There are only two kinds of users: those who have lost data and those who are about to lose data Take back-ups often Keep back-ups safe Protect your data label CD/DVDs & USB flash memory with your name &/or student registration number

biz The University ICT systems and facilities are provided for bona fide University work. Personal use is permitted only so long as it is demonstrably reasonable and judicious.

Corporate Information & Computing Services. IT Services For University Staff.

Corporate Information & Computing Services. IT Services For University Staff. Working at the University of Sheffield This guide will help you get started with the key IT services provided by Corporate