Salary Guide Singapore Salary Guide

Transcription

1 Salary Guide Singapore Salary Guide SINGAPORE

2 2 Salary Guide Singapore 2015 Salary Guide Singapore The speed of growth is impressive in Asia, which is seeing increasing demand for highly skilled workers. The rise in the number of redundancies suggests that there is a demand of matching targeted skillsets to specialised job scopes, as employers are aware of the limited talent pool in some areas and are actively looking for the best talent for the right job. Furthermore, the expectations on both monetary and job title progression are very high among workers in Singapore. This reflects the need for employers to be increasingly creative in their salary packages - offering attractive remuneration, flexibility and training to capture the best candidates. Christophe Duchatellier CEO, Adecco Asia

3 4 Salary Guide Singapore 2015 Salary Guide Singapore Table of contents About Adecco Welcome Note from Femke Hellemons, Country, Adecco Singapore Labour Market Update Part 1 Salaries for Administration & Office Support s Across All Sectors/Industries 10 Administration and Office Support 14 Accounting & Finance 16 Sales & Customer Service, Marketing & Communications Part 2 Salaries for Industry-Specific s 22 Engineering & Technical 26 Information Technology 31 Retail 34 Life Sciences 37 Logistics & Supply Chain 41 Banking

4 6 Salary Guide Singapore 2015 Salary Guide Singapore #1 About ADECCO HR SOLUTIONS revenue 2013: 19.5 B 60 countries/territories 16,000 placements 100,000 clients 50 years in business 5,100 locations 31,000 employees 650,000 associates The services we offer fall into the broad categories of temporary staffing, permanent placement, career transition and talent development, as well as outsourcing and consulting. The Adecco Group is based in Zurich-Glattbrugg, Switzerland and we are a Fortune Global 500 company listed on the SIX Swiss Exchange. If you are motivated to make a positive change, we want to give you the resources you need to shape and achieve your personal and professional goals and improve your situation at work, at home, in business, and in life. To that end, we offer life skills, career development and specialised expertise. We apply our core values to support, nurture and provide the maximum benefit to our talented, committed people. These are the beliefs that underlie our culture. Welcome Note from Femke Hellemons, Country, Adecco Singapore Welcome to the 2015 Adecco Salary Guide, Singapore a comprehensive overview of updated salary information, job descriptions and trends across key sectors and industries. The salary information and commentary included in this guide have been researched by Adecco experts who liaise with clients and candidates every day of the week. Their expert comments and opinions are based on their extensive experience in recruitment and human resources. Throughout the year, Adecco will continue to provide salary updates and to ensure that you always have the information that you need at your fingertips. In 2014, the Singapore labour market remained tight, as we saw companies grappling with rising wage costs while looking at more cost effective ways to handle their workforce. At the same time, unemployment throughout last year remained low and steady, hovering around 2%, reflecting strong manpower demand as job seekers in many sectors continued to have multiple career options open to them, along with bargaining power relating to salary and compensation packages. The continuing tight labour market means that most companies will likely continue to face fierce competition in securing talent. We expect hiring opportunities in high-margin activities, particularly in manufacturing sectors such as Electronics, Engineering, as well as the Information Communications and Medical and Science sectors. Even though employment remains largely unchanged, the services sector remains the largest sector as it generated the majority of employment gains in The wholesale and retail trade followed by business services are Singapore s biggest employers. As in 2014, we are seeing organisations compete to attract and retain the very best talent. Human Resources professionals within companies and organisations arguably have a more important role than ever before as they endeavour to ensure that their business leaders have the strongest teams in place. This guide covers many specific job titles across various industry sectors. However, if you are looking for salary data that may not be covered, then please do connect with your Adecco contact who will be pleased to support you. I personally hope that this 2015 Salary Guide from Adecco Singapore, will be of great benefit to you and your colleagues.

5 8 Salary Guide Singapore 2015 Salary Guide Singapore FROM A TALENT PERSPECTIVE Overview Economic Growth in Singapore (%) Unemployment & Long Term Unemployment Rate ( ) (%) Lab ur Market Update Consumer Price Inflation P^ 2015 F * While it is projected that Singapore s economy should expand by 4.9% per year on average between 2015 and 2019, in 2014 GDP decreased to 3.0%, a drop from 3.9% in Despite this dip, or perhaps because of the optimistic overall projection, the labour market in Singapore remained tight, which, in turn, helped to drive up wages. Its position as a regional hub makes Singapore a desirable place to find employment. The strong public-private healthcare system and favourable business environments create a strong draw factor, however, only one third of employees in Singapore are highly engaged at work. The proportion of highly engaged employees in Singapore is lower than in the Asia Pacific region (39%) and globally (35%). Most Singaporeans lack an emotional connection to their companies. As a result, employers face a very real fear of high turnover, as employees are likely to leave their current roles either for positions that have better career prospects, or because their companies lack career advancement opportunities, or simply because they are dissatisfied with the management, pay and benefits. In terms of overall employment growth, despite 3,800 workers being laid off, total employment is estimated to have increased by 129,000, lower than 136,200 in 2013 and similar to 129,000 in Employment growth among locals rose as Foreign employment growth continued to moderate. In December 2014, locals made up 66.7% of persons employed in Singapore. The total employment of Services (118,600) continued to dominate the majority of employment gains, followed by construction (14,500) and manufacturing (-4,600). Looking forward into 2015, some of the highest wage increases can be expected in sectors such as manufacturing and engineering sectors where talent is hard to find or specific skillsets are needed. These include sectors such as electronics, automotive, and especially Oil & Gas as Singapore is Asia s Oil , , ,100 OVERALL EMPLOYMENT GROWTH -5.4 % hub and one of the world s top three export refining centres. The biomedical and healthcare industry has been earmarked by Singapore s Economic Development Board as being a strategic sector and as a result will likely see more investments and thus, more job opportunities. An area that has been seeing continual evolution since the global financial crisis, the Banking and Finance industry as well as the business services industry continues to realign their operations in response to the changing demand for non-core business areas and services. Going into 2015, the sector may need to decide where their strengths lie, identify business areas they are not competitive in and trim headcounts accordingly. Singapore has also emerged as the world s second in the Global Talent Competitiveness Index which measures a country s competitiveness based on its ability to grow, attract and retain talent. Singapore s good balance in knowledge skills and professional, vocational skill make it an all-rounder in growing talent, with openness, targeted training, technological innovation and investment in education being essential to talent growth. The index combines the expertise of INSEAD and Singapore s Human Capital Leadership Institute (HCLI) with the business experience and perspective of Adecco. Private Consumption Unemployment Rate GDP F * 2017 F * 2016 F * 2015 F * 2014 P^ According to the Ministry of Trade & Industry, the Singapore labour market should remain tight in 2015, supporting private consumption growth. The economy could expand by 2% to 4% in 2015 and 5% in The industries which are likely to see the best wage increases SUPPLY CHAIN & LOGISTICS With Singapore s prime location of being the nexus of major shopping lanes in Southeast Asia, the surge of investments has seen a demand for professionals in logistics and world trade, leading to an expansive base of leading global logistics players and competitive wage increases. MANUFACTURING & ENGINEERING High-end manufacturing and engineering sectors like electronics, automotive, oil and gas. Singapore is the oil hub in Asia and is one of the world s top three export refining centres. Annual Unemployment (%) * Long Term Unemployment (%) Reflecting an ageing labour force, mature residents aged 40 and above formed the largest share among unemployment residents. Industry with possible best wage increases Manufacturing Construction Services Community, Social & Personal Services Wholesale & Retail Trade Wholesale Trade Retail Trade Accommodation & Food Services Accommodation F&B Services Administrative & Support Services Transport & Storage Professional Services Financial & Insurance Services Real Estate Services Information & Communications 8,330 3,580 49,860 13,040 8,750 4,190 4,550 7,740 1,800 5,950 5,700 3,710 3,640 2,990 2,330 1,960 Source: Ministry of Manpower, Statistics Department, 2014 BIOMEDICAL & HEALTHCARE Biomedical and healthcare have been identified as strategic sectors by the Economic Development Board. This would therefore mean more investment from companies and institutions which would lead to more job opportunities. *F: Forecast BANKING & FINANCE ^P: Preliminary The banking & finance industry has evolved significantly in the last few years since 2008/9 financial crisis. Banking sector should continue to realign their operations in response to changing demand for non-core business areas and services.

6 10 Salary Guide Singapore 2015 Salary Guide Singapore Administration & Office Support Administration & Office Support Office Support, Secretarial, Human Resources Secretarial Office Support Receptionist N / O 1,400 2,500 2,000 3,000 Administrative Assistant / Executive A / Diploma 2,000 3,500 2,500 4,000 Administrative / Office Diploma / Degree N/A N/A 4,500 7,000 Secretary Executive / Senior Secretary O and above / Secretarial Certificate O and above / Secretarial Certificate 2,000 3,000 2,800 4,200 N/A N/A 3,500 6, % employed 65 % older resident While the job market has been tight for 2014, the market for administrative and support positions has continued to improve, making up for 5.5% of all employment in With many organisations still growing and expanding in Singapore, there is a continual need for support staffing with good experience and relevant skills. The positions that Adecco has seen in most demand are clerical and administrative jobs, with the number of managers and administrators growing by 19% in With the current unemployment rate at 2%, there is an ongoing war for talent, as companies vie to attract the best talent by offering highly attractive compensation and benefits packages. Job seekers continue to expect competitive overall remuneration packages and are demanding on various other factors, including location, work-life balance as well as security and longevity of the organisation. Once again, Adecco finds that the administration and office support sector is showing itself to be partial towards the hiring of older workers. Taking a stance that is strongly inline with the Singapore government s initiative to have all companies appreciating this important demographic and implementing programmes that see the experience and skills of mature employees being put to good use. This sector has contributed strongly towards the employment rate of older residents rising to a record high of 65% 2. There is a high level of optimism in the job market for those either looking for their first job or making their next career move. Most companies understand that to establish or maintain a competitive market position, the quality of their support team must be very high. Receptionist Administrative Assistant / Executive Administrative / Office Secretary Executive / Senior Secretary Attends to calls, visitors, mailing and general administrative support. Reports to Office or HR. Excellent communication skills and highly presentable. Supports the general administrative function. Proficient in MS office. Reports to Director or General. Responsible for office administration and management and formulates administrative policies. Sources for and negotiates with vendors. Supports top management (sometimes C-Suite level). Manages full secretarial function and administrative function for an executive. May supervise Junior Secretaries or oversee a group of Administrative Assistants. Excellent coordination and communication skills. Supports Heads of Department, Directors, General s etc. Oversees calendar/travel management, prepares presentation materials, coordinates meetings. Excellent communication skills. 1 Ministry of Manpower Employment Level by Industry 2 Ministry of Manpower Employment Rate of Older Residents

7 12 Salary Guide Singapore 2015 Salary Guide Singapore Administration & Office Support Administration & Office Support HR Assistant O / A / Diploma 1,800 3,000 N/A N/A Payroll Assistant / Payroll Executive O / A / Diploma 1,800 4,000 2,500 4,500 Human Resources HR Executive / Senior HR Executive Diploma / Degree 2,400 3,500 3,200 4,000 HR Business Partner Diploma / Degree N/A N/A 6,500 10,000 Senior HR Business Partner Diploma / Degree N/A N/A 8,000 14,000 HR Diploma / Degree N/A N/A 5,500 9,000 Human Resources Payroll Diploma / Degree N/A N/A 4,000 6,500 L & D Executive Diploma / Degree 3,000 4,500 N/A N/A L & D Degree N/A N/A 4,000 8,000 Compensation & Benefits Degree with Specialist Diploma in Compensation and Benefits N/A N/A 4,500 8,000 HR Director Diploma / Degree N/A N/A 8,000 16,000 In-house Recruiter Diploma / Degree 2,200 3,500 4,000 10,000 HR Assistant Provides administrative support to HR department. May report to HR Executive or HR. Payroll Assistant / Payroll Executive Responsible for administering and processing payroll including collecting, calculating, and entering information into payroll system. HR Executive / Senior HR Executive The HR Executive performs the basic functions of the HR department, handling areas such as personnel management and the maintenance of HR records. The Senior HR Executive supports with the full spectrum of HR functions that will likely include recruitment, compensation and benefits, training and payroll administration. Payroll Manages the payroll administration and ensures data accuracy for all statutory submissions, payments and processing of government claims while preparing the monthly payroll report for the Finance team. Also responsible for reviewing and making recommendations to enhance the payroll and overtime systems. HR Business Partner Responsible for aligning business objectives with employees and management in designated business units. The HRBP serves as a consultant to management on human resources-related issues. L & D Executive Supports the Training and responsible for the coordination of training courses. Identifies and recommends training courses. Monitors and implements training activities. Senior HR Business Partner HR HR Director Lead and support the execution of the company s HR/Human Capital strategy to a designated functional organization. Through building and developing relationships across all levels of the organisation, the Sr. HRBP will provide leadership in all key HR functional areas to include, employee development, employee relations, retention, performance management, compensation analysis, recruiting, legal compliance, etc. Responsible for making operating and costing decisions that affect day-to-day operational efficiency within the HR policy guidelines and framework. Besides leading and improvising on the HR processes within the HR department, they will also be the specialists in recruiting and oversees the on-board functions of new hires. He/She is instrumental in developing and leading the HR strategy to improve business results by leading value added people practices and providing counsel to the management team in the decision making process for HR services including talent management, staffing, C&B, performance management and organisational development. L & D Compensation & Benefits In-house Recruiter Responsible for the training and development function within an organisation and for formulating training programmes that will support with talent retention. Experience in conducting training programmes and with supervisory experience. Responsible for the overall compensation and benefits structure for an organisation. Will likely work closely with the HR. Conducts staffing and recruitment activities and works closely with staffing partners. Works closely with department managers to strategise on recruitment requirements and to ensure that talent attraction needs are met.

8 14 Salary Guide Singapore 2015 Salary Guide Singapore Accounting & Finance Accounts Assistant ITE / CAT / LCCI 1,700 2,300 2,000 3,000 Accounts Executive LCCI / Diploma 2,400 3,000 2,800 4,500 Accountant Diploma / Degree 3,200 4,500 4,000 7,500 Accounting & Finance Finance Degree / CPA N/A N/A 6,000 10,000 Financial Controller / Financial Director Degree / CPA N/A N/A 9,000 15,000 Business Analyst Diploma / Degree 3,000 5,000 5,500 9,000 Credit Control Diploma / Degree 4,000 6,000 6,500 8,000 Internal Auditor Degree / CIA 3,200 4,500 4,000 8,000 Financial Analyst Degree / CPA 3,200 4,500 4,000 8,000 MNC Financial Institutions Highly regarded by key financial institutions and industry players as an ideal base to penetrate the Asian market, Singapore continues to be a hub for Asia operations in the accounting and finance sector. Singapore is also a prime location for wealth and fund managements and there are now over 600 multinational financial institutions based here, all of which require capable and driven individuals. Accounts Assistant Accounts Executive Accountant Performs transactional function and general administrative duties. Responsible for full set of accounts (either AP, AR, GL). Prepares financial reports. Full set of accounts and consolidation of reports (management, financial reports). Supervisory experience is often required As the fourth most active hiring market worldwide in the first half of 2014, there has always been strong demand in Singapore for accounting professionals as accountants play a crucial role in every business across diverse industries. Internal audit, tax, risk and compliance professionals are in high demand. Risk and cost-averse banks are looking for senior accountants who will get up to speed quickly following their training. The most popular and sought after qualifications include CA, CPA, ACCA and other recognised accounting degrees. In the meantime, the industries where the new finance and accounting jobs will be created include fast moving consumer goods, energy, oil and gas, pharmaceutical and real estate. Finance Financial Controller / Financial Director Business Analyst Responsible for strategic financial management. Establishes financial policies and acts as an advisory to management on business operations. Acts as a focal point for the forecasting and reporting of regional financial performance for the organisation. They will also review all statutory and financial accounts for the region, and liaise with the finance teams to improve accounting and business processes. They will also be the key finance business partner to the Managing Director and take the lead in areas such as budgeting, forecasting, and sales analysis. Performs pricing activities and implements pricing policies. Compiles data for business analysis use. Proficient in advanced Excel (Macro). The current low unemployment rate in Singapore of 2% means that it is likely to remain a competitive market for employers. As companies continue to set up regional offices, there should be more demand for finance candidates, such as Professionals for Regulatory and Compliance, Internal Audit Professionals and support staff to help grow the business. As a result of the strength of the Asian economies and Singapore becoming more and more attractive, we can expect to see a consistent volume of job opportunities becoming available. As the labour market tightens further in 2015, Adecco expects to see a likelihood of rising salaries for both Senior and Junior candidates. As employers are seeking an increase in talented professionals with broader Asia exposure, the demand will be for candidates with niche skill sets, such as Corporate Finance/M&A, Controllership and Financial Planning and Analysis roles at the mid to senior level. Credit Control Internal Auditor Financial Analyst Reports to the Finance Director. Performs credit checks, prepares credit reports and may supervise a team of Accounts Assistants. Reports to the Financial Controller/Finance Director/Audit. Performs internal audit/ensure compliance and processes are in order. Prepares audit reports. Responsible for analysing financial data and making strategic business recommendations.

9 16 Salary Guide Singapore 2015 Salary Guide Singapore Sales & Customer Service Sales & Customer Service, Marketing & Communications Sales & Customer Service Sales / Business Development Executive Sales / Business Development Diploma / Degree 1,600 3,200 N/A N/A Diploma / Degree N/A N/A 4,500 8,000 Sales Operations Diploma / Degree N/A N/A 4,500 8,000 Channel Sales / Sales Planning Diploma / Degree N/A N/A 4,500 9,000 Regional Sales Diploma / Degree N/A N/A 9,000 15,000 Sales VP / Sales GM / Head of Sales / Sales Director / Business Development Director Diploma / Degree N/A N/A 12,000 20,000 Sales & Customer Service There is a constant need for sales and customer service roles, as companies are constantly in search of new business opportunities and untapped customers and markets. Adecco is seeing an increased relevance for Sales, Marketing and Business Development s across most sectors as companies remain confident of their business growth and expansion plans. With the growing importance of cloud and Big Data, the demand for digital and social media specialists continues to remain high. Adecco is seeing a high demand for candidates with strong communications skills in English and knowledge of Derivatives. Candidates who meet those criteria can expect average pay increases of 10% to 15%. Marketing & Communications The landscape has changed for marketing professionals with the advent of Big Data and Social Media. Organisations are now grappling with changing technology and the way consumers and clientele prefer to purchase goods and services.traditional marketing methods are no longer sufficient and most companies are now looking at creating integrated campaigns to sell their products or services. As such, Adecco is now seeing demand for marketing professional who are highly networked and have a proven track record of business growth across corporate and consumer sectors. Sales / Business Development Executive Sales / Business Development Sales Operations Channel Sales / Sales Planning Regional Sales Sales VP / Sales GM / Head of Sales / Sales Director / Business Development Director Supports the Sales in execution of their duties. Duties include prospecting, preparation of proposals, presentations and business development planning. Develops the sales plan to meet specific sales targets. Implements sales strategies as required. Oversees the sales team and ensures that all selling tools are in place. Defines sales strategy, develops and executes the sales team s Operational Plan, defines and tracks sales targets, oversees sales budgets and expenditures, hones sales processes and maintains the CRM system. Oversees a firm's efforts to market its products or services through a particular channel such as an online portal or through a chain of retail stores. Drives and delivers sales for an organisation. Management of the sales process and of sales executives. Reports to the Regional Sales Director. Responsible for the overall management, operations, and activities of a company s entire sales department. Like other industries, the Marketing sector is facing a shortage of talent. However demand still persists for professionals to fill roles in Account Management, Digital Marketing and Corporate Communications. The demand for digital and social media specialists remains high to drive new financial focus and innovation. Adecco has seen a higher demand for roles such as Sales and Business Development Executives and Digital Marketing Specialists.

10 18 Salary Guide Singapore 2015 Salary Guide Singapore Sales & Customer Service Marketing & Communications Customer Service Executive N / O / A / Diploma 1,500 3,000 N/A N/A Marketing Coordinator / Assistant Diploma 1,800 2,500 N/A N/A Sales & Customer Service Telemarketer N / O / A / Diploma 1,500 2,500 N/A N/A Call Centre Officer (Non Sales) O / A / Diploma 1,500 2,500 N/A N/A Customer Service / Call Centre Diploma / Degree N/A N/A 3,500 5,000 Key Account Executive Diploma / Degree 2,800 4,000 3,200 4,500 Key Account Diploma / Degree N/A N/A 3,800 6,000 Marketing & Communications Marketing Executive / Specialist Diploma / Degree 2,500 4,500 N/A N/A Marketing Degree N/A N/A 5,000 9,500 Marketing Communications Bachelor s / Master s Degree N/A N/A 5,500 12,500 CRM Bachelor s / Master s Degree N/A N/A 7,000 11,000 Product Marketing Degree 7,000 10,000 10,000 15,000 Key Account Director / Account Director Diploma / Degree N/A N/A 7,000 15,000 Senior Marketing / Marketing Director Bachelor s / Master s Degree N/A N/A 9,000 15,000 Customer Service Executive Handles customer questions and provides timely feedback. Also involved with pre and post sales support. Supports the Customer Service as required. Marketing Coordinator / Assistant Supports the Marketing Department with the coordination and development of reports. May also be required to perform marketing administrative duties. Telemarketer Marketing of company s services to prospects and existing clients by telephone. Strong communication skills required. Marketing Executive / Specialist Supports the Marketing and is involved in the development and execution of marketing and promotional activities. Conducts market surveys and reports as required. Call Centre Officer (Non Sales) Provides information to customers via telephone. This is service or information related and may be in-bound or out-bound. Provides customers with friendly and professional communications. May involve shift work. Marketing Oversees strategic marketing planning (advertising, PR, promotions etc). Involved in the budgeting process and works closely with senior management and Business Unit s. Customer Service / Call Centre Manages a team of Customer Service or Call Centre Personnel. Develops customer servicing and retention programmes and works closely with key company departments. Marketing Communications Oversees the marketing aspects of a brand or business, and strives to achieve brand awareness. Some fundamental job duties of this position include monitoring competitors, acquiring and training staff members, developing marketing strategies, implementing marketing strategies and analysing results. Key Account Executive Maintains the day to day client vendor relations by responding to high-volume client concerns and meeting budget guidelines. Increase accounts revenue and identify fresh business opportunities. CRM Supervises and maintains the installation, configuration and support of the organisation s customer relationship management (CRM) software through best practices and management of a technical team. Key Account Responsible for overall business development with key company clients. Maintains and builds close relationships with key stakeholders and ensures high levels of customer service. Product Marketing Responsible for gathering market intelligence, delivering marketing plans to increase market awareness and penetration of the organisation's products. Reports to the Marketing or Sales Director. Key Account Director / Account Director Responsible for servicing and upselling on the company s most valuable key accounts. Senior Marketing / Marketing Director A strategic role that provides the planning and leadership to the Marketing Department by ensuring the proper structures, systems and strategic market planning are in place.

11 20 Salary Guide Singapore 2015 Salary Guide Singapore Marketing & Communications Marketing & Communications Marketing & Communications PR Coordinator / Assistant Diploma 1,800 2,500 N/A N/A PR Executive Diploma / Degree 3,000 4,500 N/A N/A PR Degree N/A N/A 5,000 8,500 PR Director Bachelor s / Master s Degree N/A N/A 10,000 15,000 Corporate Communications Bachelor s / Master s Degree N/A N/A 6,500 13,000 Corporate Communications Director Bachelor s / Master s Degree N/A N/A 10,000 17,000 Content / Digital Content Bachelor s / Master s Degree N/A N/A 5,000 8,500 Marketing & Communications Market Research / Consumer Insights Analyst Market Research / Consumer Insights Market Research / Consumer Insights Director Bachelor s / Master s Degree 3,000 4,500 5,000 7,500 Bachelor s / Master s Degree N/A N/A 8,500 15,000 Bachelor s / Master s Degree N/A N/A 13,500 20,000 Digital Marketing Bachelor s / Master s Degree N/A N/A 6,500 10,000 PR Coordinator/ Assistant Supports the PR Department with coordination of PR activities, assists in the preparation of PR materials, PR reports and other duties as required. Market Research / Consumer Insights Analyst A key member of the team who analyses trends in the market and provides recommendations based on the research findings. The Market Research/Consumer Insights Analyst works with the client (either internal or external) to understand and document the overarching business objectives. PR Executive PR PR Director Supports the PR in the handling of media relations. Follows-up with media enquiries and ensures clear and open communications at all times. Conceptualises and crafts news releases and media information. Is involved in product launches and special events. Has responsibility for social media campaigns and initiatives. Involved in all aspects of how a company is perceived externally. Responsible for managing the public relations department and the content it delivers. Ensures that the communication strategy is consistent and reflects the organisation s strategic vision. Market Research / Consumer Insights Market Research / Consumer Insights Director Responsible for selecting the appropriate research methodology and supporting techniques to meet a defined business objective.the Research works closely with vendors or Market Research Project Directors ensuring the successful execution of the fieldwork. Directs and oversees an organization s marketing policies, objectives, and initiatives. It is their responsibility to review changes to the marketplace and industry and adjusts marketing plan accordingly. Corporate Communications Involved in managing and orchestrating all internal and external communications aimed at creating favourable point of view among stakeholders on which the company depends. Corporate Communications Director Oversee businesses PR methodologies, including print and broadcast media, corporate branding and internal communications. These professionals collaborate with directors and managers from other departments concerning correspondence needs. Content / Digital Content Publishes web content and keeps it up to date. Keeps websites running smoothly, while also tracking data about where users are clicking, how long they stay on a site, and other data points that drive marketing efforts. Digital Marketing Manages the marketing of digital products such as websites and mobile applications, in a variety of different ways, both online and offline.

12 22 Salary Guide Singapore 2015 Salary Guide Singapore Engineering & Technical Drafter NTC / Higher Nitec / Diploma 2,000 3,500 4,000 5,000 Equipment Engineer Degree in Engineering 3,000 4,500 5,000 6,000 Sales Engineer Diploma / Degree in Engineering 3,000 5,000 5,500 7,000 Engineering & Technical Service Engineer Field Applications Engineer Diploma / Degree in Engineering Diploma / Degree in Engineering 3,000 5,000 5,500 7,000 3,000 5,000 5,500 7,000 Electrical / Electronics Design Engineer Degree in Engineering 3,500 5,000 5,500 7,000 Environment Health & Safety Engineer Degree in Engineering 3,500 4,500 5,000 7,000 Mechanical Engineer / Designer Diploma / Degree in Mechanical Engineering 3,500 5,000 5,500 7,000 Drafter Drafts mechanical, electrical or architectural parts or components using appropriate software. Equipment Engineer Plans, organises and manages equipment installation. Upkeeps and enhances equipment within the manufacturing industry. Sales Engineer Responsible for account servicing, business development and meeting specified sales targets. Service Engineer Supports post-sales service and provides servicing, maintenance of equipment and instruments at clients' sites (local and international). Field Applications Engineer Provides pre-sales support in bidding, customised solutions and product development coordination between customer R&D and inhouse sales teams. Engineering accounted for 35,000 jobs in Singapore In 2014, the Engineering services industry accounted for some 35,000 jobs in Singapore and the sector is expected to grow by 5% to 6% annually between now and Engineering services range from front-end engineering design, consultancy and systems development to project and construction management for industries like petrochemicals and biomedical sciences. Electrical/Electronics Design Engineer Environment Health & Safety Engineer Undertakes electrical design and product development for electrical aspects, e.g. electrical schematic design and testing, embedded firmware and microcontroller designs. Ensures fire prevention and safety practices in accordance with Factories and Fire Safety Acts. Facilities site in compliance with Singapore EHS requirements. Implements EHS policies and compliance. AEROSPACE is the fastest growing industry in engineering Singapore has moved up the value chain to undertake higher value-added manufacturing activities with a renewed focus on Reseach and Development, and now offers ample employment opportunities for engineers. Mechanical Engineering Technicians were one of the most sought after jobs, coming up as one of the top ten PMET vacancies by occupational groups in Other notable roles in the sector include Environment and Water Industry Programme Office jobs, which are expected to double to about 11,000 in Aerospace is also one of the fastest growing industries in Singapore. Mechanical Engineer / Designer Designs mechanical parts or components using Pro-Engineer/ Unigraphics/Solidworks/Catia software. Involvement from design through to conceptualisation, development to mass production and quality control. Adecco expects to see demand for roles such as Design Engineers, Licensed Aircraft Maintenance Engineers, Manufacturing Engineers, Risk and Security Engineers, Security Consultants and Marine and Technical Superintendents and Fleet s.

13 24 Salary Guide Singapore 2015 Salary Guide Singapore Engineering & Technical Engineering & Technical Technician / Technical Specialist NTC / Higher Nitec in Engineering 1,500 3,000 3,500 5,500 Quantity Surveyor Diploma / Degree in Engineering 2,500 4,000 4,500 7,000 Assistant / Associate Engineer / Engineering Assistant NTC / Higher Nitec / Diploma in Engineering 2,000 3,500 4,000 5,000 Electrical & Instrumentation Engineer Degree in Electrical Engineering 3,000 4,500 5,000 8,000 Quality Assurance Assistant Engineer Piping Supervisor Industrial Engineer Diploma / Degree in Engineering or Quality Assurance Management NTC / Higher Nitec / Diploma Degree in Industrial / Manufacturing Engineering 2,500 3,500 4,000 5,000 2,500 3,500 4,000 6,000 3,000 5,000 5,500 6,500 Construction (EPC) Degree in Engineering 5,000 6,500 7,000 12,000 Project (EPC) Degree in Engineering 5,000 6,500 7,000 12,000 Civil & Structural Engineer Degree in Engineering 3,000 5,000 5,000 8,000 Process Engineer (Chemical) Mechanical Engineer Facilities Engineering Head of Engineering / Engineering Degree in Chemical/ Mechanical Engineering Degree in Mechanical Engineering Diploma / Degree in Facilities Engineering Management Degree in Engineering 3,000 5,000 5,500 9,000 3,500 4,500 5,000 8,000 2,500 4,000 3,500 7,000 N/A N/A 7,500 14,000 Technician/Technical Specialist Performs technical support role in R&D and production/maintenance. Quantity Surveyor Responsible for cost control/estimation of projects and works closely with procurement teams on budgeting. Assistant/Associate Engineer/Engineering Assistant Performs support role in R&D and production/maintenance. Electrical & Instrumentation Engineer Responsible for all installation, commissioning and troubleshooting of plant instruments and controls. Upgrades plant reliability, efficiency, safety and operations as required. Quality Assurance Assistant Engineer Assures quality for incoming or manufactured parts/components/modules. Maintains appropriate quality assurance systems and certification. Civil & Structural Engineer Designs steel structures using STAAD-Pro and prepares and evaluates tender packages. Piping Supervisor Responsible for piping schedules and for erection/inspection of piping work. Updates engineering P&ID drawings and piping layouts. Oversees the work of subcontractors. Process Engineer (Chemical) Responsible for all engineering process design, development and execution of site engineering projects. Controls and manages quality, budgets and project scheduling. Participates in HAZOP risk assessments, qualification and validation activities. Industrial Engineer Plans factory layouts, monitors and conducts capacity planning for equipment and processes. Establishes manufacturing cycle times for new processes. Mechanical Engineer Plans, coordinates and implements plant equipment and instrument maintenance. Upgrades plant reliability, efficiency, safety and operations as required. Construction (EPC) Monitors day-to-day activities in the construction of industrial plants/projects. Ensures that work is carried out as per plans and specifications. Controls and handles all sub-contractors from piling to architectural finishes. Facilities Engineering Responsible for all maintenance of all facilities. Ensures that safety measures and procedures are adhered to. Liaises with suppliers and vendors. Prepares occurrence and costing reports. Monitors departmental expenditure. Project (EPC) Project management from engineering, procurement and construction to commissioning of facilities/plants. Establishes schedules for tenders, project budgets and monitors procurement and sub-contractors. Works closely with construction teams to ensure all design works conform to specifications. Head of Engineering / Engineering Responsible for managing the day to day engineering activities for the Company, ensuring that engineering work is delivered in a professional manner in accordance with Quality Procedures to recognised international engineering practices and standards, and in accordance with the deadline and budget requirements.

14 26 Salary Guide Singapore 2015 Salary Guide Singapore Information Technology Data Specialist Diploma / Degree 3,500 4,500 4,500 5,500 Service Delivery Bachelor's Degree in Computer Science/ IT N/A N/A 8,000 12,000 Information Technology Strategic / Major Accounts IT Director Bachelor s Degree in Computer Science/ IT Bachelor s Degree in Computer Science/ IT & / or Master s Degree in Business Management N/A N/A 8,000 15,000 N/A N/A 10,000 18,000 Project Director Bachelor s Degree in Computer Science/ IT & / or Master s Degree in Business Management N/A N/A 13,000 18,000 GROWING demand for IOS/Android developers As one of the strongest sectors in Singapore, the IT sector is once again seeing salaries increase in comparison to previous years as organisations vie to attract the strongest talent. Unlike previous years, however, when new hires were taken on to fill roles that had been cut during the Global Financial Crisis, hiring in 2015 will be driven by the need to fill completely new roles created to accelerate companies growth plans. There continues to be strong demand for IT talent in the banking, high-tech and manufacturing sectors, but with the explosion of Big Data, there is a particular demand for individuals with IT Security and Cloud Computing experience. With the growth of Mobile Application Development for both IOS and Android platforms in Singapore, the country is rapidly becoming a hub for the industry and as a result, there is a growing demand for IOS/Android Developers. Some of the other roles Adecco saw high demand for include Cyber Security Analysts, Enterprise Architects, Digital/Big Data Specialists, Cloud Architect and Mobility Experts and Technology Sourcing s. The primary challenge for organisations in Singapore seeking to hire IT talent is the shortage of skilled-labour that exists. HR Departments in many organisations are now being challenged by the IT Department and end-users as to where talent can be found and how current IT employees can be retained. The difficulty of securing work permits and passes, thanks to the stricter policies of Singapore s government on hiring of foreign talent, also comes into this discussion. Organisations paying marginally below market rates will seriously need to review compensation and benefits if they are to attract and retain the talent needed for success. Data Specialist Service Delivery Strategic/ Major Accounts IT Director Project Director Data analysis, data mining and preparation of report. Proficient in advanced Excel skills (Macros, V-Look Up, Pivot Tables etc). Manages and delivers services clients as per service level agreements for particular projects. Reports to the Service Delivery Director. Single point of contact for all matters pertaining to strategy and operations, in addition to service level agreements. Reports to a Strategic Accounts Director who oversees more than one account. Overall responsibility for planning, budgeting, executing and running the IT operations for an organisation. Reports either to the CIO/ COO/ CFO or CEO. Overall responsibility for planning, budgeting and delivering projects. Manages project managers who assist in delivering projects. Reports to the CIO or Head of IT.

15 28 Salary Guide Singapore 2015 Salary Guide Singapore Information Technology Information Technology Network Engineer Bachelor's Degree in Computer Science / IT N/A 3,000 6,000 8,000 Systems Analyst Bachelor's Degree in Computer Science/ IT 3,000 4,000 4,500 7,000 MIS / IT Bachelor s Degree in Computer Science/ IT / Master s Degree in Science N/A N/A 8,000 15,000 Systems Engineer Bachelor s Degree in Computer Science / IT 3,000 4,500 5,000 6,500 Application Project (ERP) Infrastructure Project Bachelor's Degree in Computer Science / IT and PMP Certified / Master s Degree in Science Bachelor s Degree in Computer Science / IT and PMP Certified / Master s Degree in Science N/A N/A 8,000 15,000 N/A N/A 8,000 15,000 Database Administrator Network Support Engineer Wintel Systems Administrator Bachelor's Degree in Computer Science / IT Bachelor s Degree in Computer Science / IT Bachelor s Degree in Computer Science / IT 3,000 4,500 5,000 8,000 3,000 5,000 6,000 7,500 3,000 4,500 5,000 6,500 IT Security Bachelor's Degree in Computer Science / IT / Master s Degree in Science N/A N/A 9,000 17,000 Network Administrator Bachelor s Degree in Computer Science / IT 3,000 5,000 N/A N/A UNIX Administrator Bachelor s Degree in Computer Science / IT N/A N/A 4,500 7,000 Network Engineer MIS/ IT Application Project (ERP) Infrastructure Project IT Security Designs and operates the network infrastructure for an organisation. Responsible for 100% uptime of all networks. Reports to the Network or IT. Manages the overall operations for IT within the organisation for a specific location or country. Reports to the CIO or the Head of IT. Manages one or more application projects from the design phase through to delivery per end-user specifications. Reports to the Project Director or Head of IT. Manages one or more infrastructure related projects from design phase through to roll-out. Reports to the Director of Infrastructure or Head of IT. Designs and operates the IT Security infrastructure for an organisation. Responsible for creating and administering security policies and managing corporate Firewalls, DMZ servers as well as providing antivirus solutions. Reports to Director of Infrastructure or Head of IT. Systems Analyst Systems Engineer Database Administrator Network Support Engineer Wintel Systems Administrator Responsible for working with end users to understand requirements, design of functional specifications and data flow diagrams, code development, testing and delivery of software applications. Reports to a Project. Part of the IT team, responsible for operating the Window and UNIX Servers in the data centre. Responsible for the 100% uptime for these servers and its related applications. Reports to the Infrastructure or IT. Responsible for operating Database Servers - Oracle or SQL Server or DB2 or Sybase in data centres and for 100% uptime for these servers and related applications. Reports to the Infrastructure or IT. Responsible for operating the network infrastructure for an organisation and for uptime of all networks. Reports to Network or IT. Part of the IT team, responsible for operating the Windows Servers in the data centre. Responsible for the 100% uptime for the Windows Servers and its related applications. Reports to the Infrastructure. Network Administrator Responsible for operating the network infrastructure for an organisation and for uptime of all networks. Reports to the Network or IT. UNIX Administrator Responsible for operating the UNIX Servers in data centres and for 100% uptime for the UNIX Servers and related applications. Reports to the Infrastructure or the IT.

16 30 Salary Guide Singapore 2015 Salary Guide Singapore Information Technology Helpdesk Analyst / Helpdesk Level 1 Diploma in IT / Bachelor's Degree in Computer Science 2,000 3,500 N/A N/A Helpdesk Level 2 / Level 3 Diploma in IT / Bachelor s Degree in Computer Science N/A N/A 3,500 8,000 Web Designer Programmer Diploma in IT / Bachelor s Degree in Computer Science Diploma in IT / Bachelor s Degree in Computer Science 2,000 4,000 4,500 5,500 2,500 4,000 4,500 5,500 RETAIL Software Engineer Bachelor's Degree in Computer Science / IT 3,000 5,000 5,500 6,500 Helpdesk Analyst / Helpdesk Level 1 Responsible for performing level 1 - basic IT troubleshooting services. Involved in creating tickets for tracking IT issues and escalation of issues to level 2 teams if issues remain unresolved. Reports to the Helpdesk, who has the responsibility of overseeing all Helpdesk Analysts. Helpdesk Level 2 / Level 3 Web Designer Programmer Software Engineer Part of the technical service desk that provides support round the clock. With their advanced knowledge in hardware and networked computer system environments and peripheral device capabilities, they are responsible for the troubleshooting of hardware and software, as well as the operation of business software applications. Responsible for the design and development of the User Interface for the internet/ intranet related web pages. Reports to the Web Developer or Project. Responsible for code development, testing and delivery of software applications. Reports to the Systems Analyst or Project. Responsible for design of data flow diagrams, code development, testing and delivery of software applications. Reports to an Application Project saw the arrival of many new brands as well as the opening of several flagship stores along Orchard Road and also in the CBD. This includes Jack Wills, which opened its first store in the country at Raffles City Shopping Centre and South Korean beauty brand Etude House, which unveiled its 2,300 sqm flagship store, the largest in the world, at Wisma Atria. The retail industry also underwent a transformation in 2014 with more and more retailers choosing to forgo ubiquitous shopping complexes for quieter and more obscure niche locations, such as shophouse enclaves, beneath HDB blocks in quiet neighbourhoods, and in the ancillary retail space of obscure industrial building. Some even choose to operate from remote and private sites removed from the hustle and bustle of urban life and rely on social media and the internet to attract walk-in customers. At Adecco, we recognise luxury retail as one of the fastest growing sectors in Asia, with the region becoming one of the most important geographies for many of the world s leading luxury brands. With this growth comes the continual need for retail professionals who can support the development of luxury brands and who are able to operate in either a fast-paced boutique or dynamic luxury brand office environment. Adecco has seen a strong demand for the hiring of service and sales workers, with the services industry accounting for four in five of all vacancies in September The opening of new shopping malls has also supported robust hiring in wholesale and retail trade.

17 32 Salary Guide Singapore 2015 Salary Guide Singapore Retail Retail Beauty Advisor O / N 1,300 2,000 N/A N/A Beauty Trainer Diploma in Beauty Therapy or Make-up Artistry N/A N/A 3,000 4,500 Counter O / N N/A N/A 2,000 4,000 Merchandising Assistant O / N 2,000 3,000 N/A N/A Merchandising Diploma / Degree N/A N/A 4,000 8,000 Retail Operations Visual Merchandiser Diploma / Degree in marketing or relevant business discipline Diploma in Visual Merchandising or equivalent N/A N/A 4,000 7,500 2,000 2,500 N/A N/A Store O 4,000 5,000 5,500 8,000 Brand Coordinator Diploma / Degree in marketing or relevant business discipline 2,000 5,000 N/A N/A Promoter / Retail Assistant O / N 1,200 2,000 N/A N/A Brand Diploma / Degree in marketing or relevant business discipline N/A N/A 5,000 10,000 Retail Coordinator 'O' / Diploma 2,000 2,500 N/A N/A Customer Service / Relations Diploma / Degree N/A N/A 3,500 7,000 Beauty Advisor Performs preliminary skin diagnosis and provides customer service in product selection. Assists in counter operations and updates sales records. Retail Operations Oversees entire retail channel operations including inventory, store planning & maintenance, business development, talent planning, training & development and financial reporting. Beauty Trainer Develops and conducts training sessions for beauty advisors. Analyses market trends to improve and update training materials and techniques. Visual Merchandiser Maintains and updates marketing collaterals in retail stores to maximise sales and in accordance with branding guidelines. Counter Responsible for smooth operations and profitability of retail counters. Manages, motivates and trains beauty advisors. Store Oversees retail operations, inventory control, training & development, sales generation, talent planning, visual merchandising and store maintenance. Merchandising Assistant Supports buyers in merchandise planning, merchandise performance analysis and inventory reports. Brand Coordinator Assists in advertising, media, events co-ordination and liaison with agencies. Provides administrative support to the marketing team. Merchandising Promoter / Retail Assistant Retail Coordinator Leads a team of buyers and responsible for sourcing of product ranges. Understands and analyses market performance. Allocates budget to respective department buyers. Performs frontline sales and customer service duties. Provides administrative support for retail channels. Updates and performs basic analysis for sales and market trends. Conducts inventory checks. Assists in retail staff management. Brand Customer Service / Relations Identifies, develops, and evaluates marketing strategy and direction. Consults with product development personnel on product specifications. Formulates and leads marketing activities and policies to promote products and services, working with marketing partners and agencies. Handles budgeting and allocation of resources. Measures and analyses ROI. Handles enquiries and feedback from customers. Implements loyalty programmes to encourage customer retention.

18 34 Salary Guide Singapore 2015 Salary Guide Singapore Life Sciences Medical Sales Executive Degree 4,500 6,000 N/A N/A Sales / Business Degree 4,500 6,000 6,500 9,000 Product Degree 4,500 6,000 6,500 9,000 Life Sciences Regional Marketing Degree N/A N/A 8,000 12,500 Head of Marketing Degree N/A N/A 10,000 15,000 General Degree / MBA N/A N/A 12,000 22,000 As Asia s leading location for medical technology, Singapore s biotechnology industry remains active and vibrant, and has largely remained resilient to market downturns or blips. Home to over 30 medical technology companies, Singapore also serves as the regional headquarters for the top 10 medical technology companies. Having tripled its manufacturing output from S$1.5 billion in the year 2000 to about S$4.3 billion in 2011, the medical technology industry in Singapore has also more than doubled its manpower base from 4,000 to 9,000 and is on track to achieve its target of S$5 billion in manufacturing output by Life Sciences Professional % Medical Sales Executive Sales / Business Product Regional Marketing Achieves sales, distribution, market share and profitability objectives. Responsible for weekly volume sales forecasts and performance. Manages the sales team to achieve set targets. Prepares sales strategies, conducts business development and contributes to overall compant growth. Actively involved in new product launches, brand promotions, conducting hands-on workshops/training and seminars. Develops strategic product marketing plans in line with company strategy. Continually assesses the impact of the marketing plan and adapts as necessary. Analysis of individual markets. Develops and implements product marketing strategy - that includes all aspects of the marketing mix. As the leading logistics hub globally, Singapore is also Asia s fastest growing Bio-Cluster, presenting strategic partnership opportunities with research institutes, corporate labs and public hospitals. With an integrated research ecosystem that enables companies to access multidisciplinary capabilities in a single location, many of the world s leading biomedical sciences companies (including GlaxoSmithKline, Novartis and Takeda) are also leveraging Singapore as a home base to drive innovation, growing the nation s biopharmaceutical industry by more than 30%. Earmarked by Singapore s Economic Development Board as being a strategic sector, the biomedical and healthcare industry will likely see more investments from companies and institutions and, as a result, more hiring opportunities. The biomedical sector is still on track to generate 15,000 jobs in Singapore by 2015 and employment prospects in this sector remain strong, especially for highly experienced professionals. Adecco has seen a continuing demand for talent from contract research organisations, 2nd tier pharmaceutical companies, as well as from healthcare providers. As with most industries, the low unemployment rate makes it a candidate s market and wage pressure with employers will undoubtedly remain high - with experienced professionals still looking for significant salary increases before making a decision to move. There is still the situation where positions in companies can remain vacant for an inordinate amount of time due to the challenges of finding a suitable candidate. This is an area that human resources professionals within medical and science organisations will be closely focusing on. Head of Marketing General Responsible for developing and implementing marketing plans and pricing strategies. Ensures achievement of agreed sales, market share and profitability objectives. Leads the management team. Accountable for sales and profitability targets. Responsible for overall organisational development and resources allocation.

19 36 Salary Guide Singapore 2015 Salary Guide Singapore Life Sciences Clinical Research Associate Diploma 3,000 6,000 N/A N/A Regulatory Affairs Executive Diploma / Degree 3,500 8,000 N/A N/A Clinical Research Diploma / Degree N/A N/A 6,000 12,000 Regulatory Affairs (Regional) Degree N/A N/A 11,000 20,000 Logistics & Supply Chain Clinical Research Associate Conducts pre-study, initiation, interim and close out monitoring visits. Coordinates and performs comprehensive site management. Regulatory Affairs Executive Liaises with local regulatory authorities and area/ international regulatory to deliver timely license approvals. Clinical Research Regulatory Affairs (Regional) Leads the clinical research team and ensures the unit's participation in clinical development programmes. Ensures clinical trials are conducted in required timeframes, cost and quality standards and according to SOPs and ICH GCP. Liaises with in-country regulatory teams to deliver timely license approvals and associated matters. Since the Global Financial Crisis, Asia has risen to become the new economic powerhouse and as a result, many organisations are looking towards the region to expand their businesses. There is a surge of investments pouring in from the West and the Asian region needs to move swiftly to accommodate incoming interests. In the 2014 Logistics Performance Index, Singapore was ranked as the Number One Logistics Hub. Thanks to its strategic location in the heart of Southeast Asia and at the nexus of major shipping lanes, Singapore has become an important logistics hub and conduit for world trade. The result of this is that today, Singapore is a prime location for major logistics firms. Currently, 20 of the top 25 global logistics players have operations in Singapore and most of these companies, such as DHL, Kuehne + Nagel, Sankyu, Schenker, Toll, UPS and Yusen Logistics, have set up regional or global headquarters. At the same time, the expansive base of leading global logistics players, world-class infrastructure and excellent global connectivity have made Singapore the preferred logistics and supply chain management hub for leading manufacturers across industries, which include Avaya, Diageo, Dell, Hewlett Packard, Infineon, LVMH, Novartis, ON Semiconductor, Panasonic, and Siemens Medical Instruments. This means that Logistics and Supply Chain professionals will have ample opportunities to take up roles with some of the major global players across a variety of industries. Adecco expects to see higher demand for roles such as transport and logistics proffessionals, which account for one of the top 5 positions that are sought by our clients.

20 38 Salary Guide Singapore 2015 Salary Guide Singapore Logistics & Supply Chain Logistics & Supply Chain Warehouse / Store Assistant PSLE / O / N 1,500 2,500 N/A N/A Warehouse Supervisor O / Diploma 2,500 4,000 N/A N/A Warehouse Diploma / Degree N/A N/A 4,000 7,500 Logistics Assistant O / N / Diploma 1,500 2,500 N/A N/A Logistics Specialist Diploma 1,800 2,500 N/A N/A Logistics Specialist O / Diploma N/A N/A 2,500 4,000 Planner Diploma / Degree 2,000 4,000 4,000 7,000 Order Fulfillment Representative Diploma / Degree 2,300 4,000 N/A N/A Shipping Coordinator / Assistant O / N / Diploma 1,500 2,500 N/A N/A Shipping Executive O / A / Diploma 2,500 4,000 N/A N/A Driver (Goods / Products) Secondary Education / Class 3 license required 2,000 2,500 2,500 3,500 Warehouse / Store Assistant Warehouse Supervisor Warehouse Handles basic warehouse operations, including receiving, packing, checking and storing of goods. Supervises warehouse staff. Ensures proper human resources utilisation and deployment. Responsible for inventory management and other associated activities. Plans and manages the storage and retrieval process. Manages all aspects of warehouse operations. Logistics Specialist Planner Manages import, warehouse, delivery and export operations. Tracks shipments from overseas plants and suppliers. Liaise with forwarders on incoming shipments and export arrangement and requesters on providing shipment status update. Supports month end and quarter end closing for import, warehouse, delivery and export operations. The Planner manages inventory targets and draws up the master plan to conduct forecasting analyses. They are also responsible for continuously improving forecasting techniques, methods and approach while designing and generating statistical forecast reports. Logistics Assistant Assists in basic warehouse operations - that includes packing, unpacking and basic paperwork. Order Fulfillment Representative Maintains customer relationships by supporting the fulfillment process and ensuring customer satisfaction. Logistics Specialist Manages import, warehouse, delivery and export operations. Tracks shipments from overseas plants and suppliers. Liaise with forwarders on incoming shipments and export arrangement and requesters on providing shipment status update. Supports month end and quarter end closing for import, warehouse, delivery and export operations. Shipping Coordinator / Assistant Shipping Executive Processes and handles all import and export shipping documentations. Coordinates with freight forwarders and agents for courier shipment and daily transport arrangements. Follows-up on the status of shipments. Attends to customer freight bookings/reservations with carriers, trucking, haulage and warehousing arrangements. Prepares weekly and monthly shipment summary reports. Prepares shipping invoices and monthly statements. Driver (Goods / Products) Drives van/small lorry to deliver goods to their destination and expected to help with the loading and unloading of products. Able to speak and write English.

21 40 Salary Guide Singapore 2015 Salary Guide Singapore Logistics & Supply Chain Transportation Specialist Diploma / Degree 2,000 4,000 4,000 7,000 Procurement Specialist Diploma / Degree 2,500 4,000 N/A N/A Procurement Diploma / Degree N/A N/A 4,000 9,000 Supply Chain Executive Diploma / Degree 2,500 4,500 N/A N/A Supply Chain Analyst Diploma / Degree N/A N/A 3,500 5,500 Supply Chain Diploma / Degree N/A N/A 5,000 8,500 Banking Back Office, Middle Office, Front Office Transportation Specialist Procurement Specialist Procurement Supply Chain Executive Supply Chain Analyst Supply Chain Responsible for the execution and management of international and domestic transportation as well as develops and improves transportation processes with consideration of network optimisation. The Transportation Specialist also leads logistics and transportation operation readiness programs or projects and oversees the day-to-day operations. Interfaces with contract manufacturers for demand/order requirements. Negotiates with vendors for pricing and service KPI s. Designs, implements, monitors and maintains controls and processes for the purchase while keeping the procurement strategy, policy and all procedures updated and relevant at all times. Manages the order fulfillment process. Handles forecasting, purchasing, delivery coordination and management and inventory. Conducts operational and supply chain control assessment reviews at site operations, analyses current methods, processes and procedures and recommends improved methodologies to conduct process improvement projects in the supply chain. Assists in monitoring and execution direction for development work on more complex supply chain projects. Responsible for supplier relationship management, materials planning and procurement. Develops policies and material control systems to reduce costs and streamline procedures. Asset size From SGD$3.7 trillion The banking and finance industry has evolved significantly over the last few years, since the Global Financial Crisis and its subsequent recovery. There is no doubt that the industry has made some substantial realignment and hiring activity among banking and financial services firms has grown in This year, we expect that the trend will continue as Singapore is strategically located in a region of opportunities. As an international financial centre with a cost-competitive pro-business environment and an effective regulatory environment, Singapore is expected to remain among the world s most active hiring markets for Finance Professionals. At the same time, with an asset size of almost SGD$3.7 trillion 3 the banking sector has been critical to Singapore s role in financing local and regional growth, in facilitiating trade, corporate finance and the building of infrastructure. The banking sector covers roles in banks, insurance and financial institutions, including risk, compliance, finance and accounting, and operations. Banks in Asia want Credit-Risk professionals to help them with stress-test and other risk-mitigation work. Adecco expects that in 2015 there will be a demand for candidates with expertise in Model Development, Model Validation and Risk Analytics to fill roles in these areas. Additionally, due to the need to expand banking infrastructure investment in Asian economies, there is a higher demand for Project-Finance s and IT staff specialised in the Banking Sector. Banking-tech jobs in derivatives will also be picking up. Private Banking, especially Wealth Management is an area that is currently seeing the greatest expansion and as such, will have the highest hiring budget. Candidates with strong communications skills in English and knowledge of derivatives will be in high demand. 3 As of December 2013

22 42 Salary Guide Singapore 2015 Salary Guide Singapore banking banking Settlements Audit Analyst Diploma / Degree 2,000 5,000 N/A N/A Analyst Degree 2,800 6,500 N/A N/A Associate / AVP Diploma / Degree N/A N/A 5,000 9,000 Associate / AVP Degree N/A N/A 6,500 9,500 VP Bachelor s / Master s Degree N/A N/A 9,000 17,000 VP Bachelor s / Master s Degree N/A N/A 9,500 17,000 SVP / Director Bachelor s / Master s Degree N/A N/A 13,000 20,000 SVP / Director Bachelor s / Master s Degree N/A N/A 13,000 25,000 Corporate Actions Compliance Analyst Diploma / Degree 2,000 5,000 N/A N/A Associate / AVP Diploma / Degree N/A N/A 5,000 9,500 VP Bachelor s / Master s Degree N/A N/A 9,500 17,000 Middle Office Analyst Degree 2,800 5,500 N/A N/A Associate / AVP Degree N/A N/A 5,500 10,500 VP Bachelor s / Master s Degree N/A N/A 10,500 17,000 Back Office SVP / Director Bachelor s / Master s Degree N/A N/A 13,000 20,000 Treasury Operations Analyst Diploma / Degree 2,000 6,500 N/A N/A SVP / Director Bachelor s / Master s Degree N/A N/A 15,000 25,000 Operational Risk Analyst Degree 3,000 5,500 N/A N/A Associate / AVP Diploma / Degree N/A N/A 6,500 9,500 Associate / AVP Degree N/A N/A 5,500 10,000 VP Bachelor s / Master s Degree N/A N/A 9,500 17,000 VP Bachelor s / Master s Degree N/A N/A 10,000 17,000 SVP / Director Bachelor s / Master s Degree N/A N/A 13,000 20,000 SVP / Director Bachelor s / Master s Degree N/A N/A 14,000 25,000 Documentation Analyst Diploma / Degree 2,000 4,500 N/A N/A Associate / AVP Diploma / Degree N/A N/A 4,500 8,500 VP Bachelor s / Master s Degree N/A N/A 8,500 17,000 SVP / Director Bachelor s / Master s Degree N/A N/A 13,000 20,000 Settlements Based in the operations department, a Settlements specialist will be responsible for trade confirmations, monitoring and reporting. Audit Responsible for examining, verifying and reporting on the accuracy of records. Corporate Actions Based in the operations department, a Corporate Actions specialist will manage operational situations around actions such as splits, dividends, mergers and acquisitions. Compliance Responsible for overseeing, implementing and ensuring that departments are working within set guidelines set by governmental financial bodies. Treasury Operations Responsible for accounting, reporting and monitoring - Treasury Operations Specialists are responsible for back office processes throughout debt, cash and investment operations. Operational Risk Responsible for the management of risk not based on direct investment activities. Including, but not limited to, processes, people and systems. Documentation An Operations-based role is reponsible for drafting documentation for derivative trade confirmations.

23 44 Salary Guide Singapore 2015 Salary Guide Singapore banking banking Market Risk Fund Management Analyst Degree 3,000 6,000 N/A N/A Analyst Degree 3,500 6,000 N/A N/A Associate / AVP Degree N/A N/A 6,000 12,000 Associate / AVP Degree N/A N/A 6,000 10,000 VP Bachelor s / Master s Degree N/A N/A 12,000 15,000 VP Bachelor s / Master s Degree N/A N/A 10,000 15,000 Middle Office SVP / Director Bachelor s / Master s Degree N/A N/A 15,000 25,000 Client Services Analyst Degree 3,000 5,500 N/A N/A Associate / AVP Degree N/A N/A 5,500 10,000 VP Bachelor s / Master s Degree N/A N/A 10,000 14,000 Front Office SVP / Director Bachelor s / Master s Degree N/A N/A 15,000 25,000 Investment Banking Analyst Degree 4,000 6,500 N/A N/A Associate / AVP Degree N/A N/A 6,500 10,000 VP Bachelor s / Master s Degree N/A N/A 10,000 16,000 SVP / Director Bachelor s / Master s Degree N/A N/A 14,000 20,000 SVP / Director Bachelor s / Master s Degree N/A N/A 16,000 25,000 Private Equity Analyst Degree 3,500 6,500 N/A N/A Associate / AVP Degree N/A N/A 6,000 10,000 VP Bachelor s / Master s Degree N/A N/A 10,000 15,000 SVP / Director Bachelor s / Master s Degree N/A N/A 15,000 25,000 Market Risk Responsible for managing the risk of investment activities. Fund Management Responsible for overseeing and making investment decisions for a mutual or hedge fund. Client Services Responsible for supporting clients via account maintenance and relationship management. Investment Banking Responsible for proving advisory services for mergers, acquisitions and other types of financial transactions. Assist institutions to raise money by issuing and selling securities in the primary market. They also assist in raising funds in the capital markets. Private Equity Responsible for managing buyouts, venture capital and/or mezzanine financing activities for privately held entities.

24 46 Salary Guide Singapore 2015 Salary Guide Singapore banking Retail Banking Bank Teller Diploma 1,500 3,000 N/A N/A Bank Officer Diploma / Degree 1,800 6,000 N/A N/A Personal Financial Consultant (Telesales)* Diploma / Degree 2,500 8,000 N/A N/A Front Office Business Development Officer (Telesales)* N / O / Diploma 1,800 6,500 N/A N/A Phone Banking Officer N / O / Diploma 1,800 3,500 3,500 5,500 Corporate Banking Analyst Degree 3,000 6,500 N/A N/A Associate / AVP Degree N/A N/A 6,000 10,000 VP Bachelor s / Master s Degree N/A N/A 10,000 15,000 SVP / Director Bachelor s / Master s Degree N/A N/A 15,000 25,000 *The salaries of these roles include commissions. Bank Teller Bank Officer Personal Financial Consultant (Telesales) Business Development Officer (Telesales) Phone Banking Officer Corporate Banking Responsible for processing transactions for retail banking customers. Performs customer service, administrative and/or accounting duties. Processes and verifies documentation, reports and data within a retail bank. Works with customers to develop individualized financial plans for savings, retirement, investments and insurance. Financial planning certification required in order to be licensed to sell financial products. Acquire new and existing customers for credit cards and/or personal/instalment loans through outbound calling. Responsible for managing customer queries and/or complaints in voice process (inbound & outbound). Responsible for banking services tailored for large organisations, including financing and cash management.

25 48 Salary Guide Singapore 2015 Adecco S.A. is a Fortune Global 500 company and the global leader in HR services. The Adecco Group network connects over 650,000 associates with business clients each day through its network of over 31,000 employees and 5,100 offices in over 60 countries and territories around the world. Registered in Switzerland, and managed by a multinational team with expertise in markets spanning the globe, the Adecco Group delivers an unparalleled range of flexible staffing and career resources to corporate clients and qualified associates. Established in Singapore in 1985, Adecco Singapore offers a comprehensive range of services that includes temporary and contract staffing, permanent recruitment, outsourcing, executive search, leadership development, career management and outplacement. Services are delivered through a network of general and professional staffing offices. For further details, visit adecco.com.sg or [email protected] CONNECT TODAY! facebook.com/adeccosingapore instagram.com/adeccosingapore linkedin.com/company/adecco-singapore twitter.com/adeccosingapore Disclaimer: The data and information contained in the Adecco Singapore Salary Guide 2015 is for general guidance only and shall not be deemed as exhaustive. The information listed here may not be reproduced in whole or in part without the express written consent of Adecco Singapore. Please contact Adecco Singapore should you have any queries or require more information. Adecco Singapore or any of its stakeholders shall not be liable for any inaccuracy(ies) or misstatement(s) contained in the Adecco Singapore Salary Guide Adecco Personnel Pte Ltd UEN: K EA Licence Number: 91C2918