Malaysia Salary Guide 2015

Transcription

1 Malaysia Guide 2015

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3 Table of contents 01 Introduction 02 Guide About Adecco 04 Message from the Country Director 07 About the salaries in this guide 8 Administration & Office Support 11 Banking & Financial Services 14 Engineering & Technical 18 Hospitality & Retail 24 Information Technology 28 Medical & Science 33 Shared Services 35 3

4 About Who we are. The Adecco Group is the world s leading provider of HR solutions. With nearly 33,000 FTE employees and over 5,500 branches, in over 60 countries and territories around the world, we offer a wide variety of services, connecting about 700,000 associates with over 100,000 clients every day. Established in 1987, Adecco Malaysia currently operates 10 business units and connects with over 5,000 associates each day through the Adecco network of over 130 employees.

5 Adecco What we offer. Adecco Malaysia offers a range of services including recruitment services, employment and outsourcing services, HR consultation services, training solutions, and outplacement services. Our recruitment managers and consultants are in possession of expertise, knowledge of industry and employment trends. Disclaimer The data and information contained in the Adecco Malaysia Guide 2015 is for general guidance only and shall not be deemed as exhaustive. The information listed here may not be reproduced in whole or in part without the express written consent of Adecco Malaysia. Please contact Adecco Malaysia should you have any queries or require more information. Adecco Malaysia or any of its stakeholders shall not be liable for any inaccuracy(ies) or misstatement(s) contained in the Adecco Malaysia Guide 2015.

6 Recruitment Services PERMANENT CONTRACT TEMPORARY PAYROLL SERVICES permanent workforce client legal employer job brief sourcing screening pre-employment checks presentation interviews offer management candidate management guarantee period follow-up access to talent support growth deliver core business relieves HR payroll services+ job brief sourcing screening interviews offer management registration monthly pay timesheet benefits management deployment assignment >=90 days Insurance coverage agility relief for HR flexible budget short notice period try and hire payroll services+ job brief sourcing screening interview registration monthly/hourly pay timesheet bi-weekly payroll deployment assignment <90 days Insurance coverage relief for HR immediate help flexible budget short notice period short team assignment Adecco legal employer salary payment statutory contribution benefits management insurance, leave claims bonuses payslips tax clearance work pass invoice report budget flexibility supports internal referral scheme no impact on quotas variable assignment length SALES FORCE EVENT STAFFING BUSINESS PROCESS CUSTOMER SERVICE PAYROLL ADMIN menu Sales performance optimization and retail excellence Deployment of retail & merchandizing field force Mystery shopping, surveys & questionnaires Redemption programs Inventory / Stocktaking Voluminous project & event staffing MICE, roadshows, launches, promotions End-to-end management of business process or function to ensure performance and output delivery as scoped Business or shared services center HR Admin Recruitment Admin Assessment services Structuring and management of various customer care platforms Reception, Front Desk, Concierge, Helpdesks, switchboard operations Ushers, Ticket Trippers, Ticket Offices C&B, Payroll & benefits administration Work pass application Incentive / Commission Computation Data Management Hub menu

7 Focus Sectors Accounting & Finance Administration & Office Suuport Banking & Financial Services Contact Centre Engineering & Technical Human Resources Industrial Blue Collar Information Technology Retail & Luxury Supply Chain & Logistics Sales & Marketing Shared Services

8 Hiring the right talent is a rising concern, hence it is imperative for employers to provide training to upskill their existing workforce Alma Othman Country Director - Malaysia Adecco Group Malaysia

9 Message from the Country Director Welcome to the 2015 Adecco Guide, Malaysia a comprehensive overview of updated salary information, job descriptions and trends across key sectors and industries. The salary information in this guide has been researched by Adecco experts who liaise with clients and candidates every day of the week. The information is based on their extensive experience in recruitment and human resources. I personally hope that the 2015 Adecco Guide, Malaysia, will be of great benefit to you, your colleagues and business partners. You can also download the salary guide at adecco.com.my [email protected] Throughout the year, these experts will continue to provide salary updates and to ensure that you always have the information that you need at your fingertips. In 2014, there was a strong growth in job opportunities across most sectors. There is an increased confidence within many organisations to further expand their workforce and training for the existing talent to further upskill their workforce. Alma Othman Country Director - Malaysia Adecco Group Malaysia Jobseekers in many sectors continued to have multiple career options open to them, along with bargaining power relating to salary and compensation packages. As in 2014, we are continuing to see organisations compete to attract and retain the very best talent. HR professionals, within companies and organisations, arguably have a more important role than ever before as they endeavour to ensure that their business leaders have the strongest teams in place. This guide covers many specific job titles across various industry sectors. However, if you are looking for salary data that may not be covered, then please do connect with your Adecco contact who will be pleased to support you. 9

10 About the salaries in this guide The figures in this salary guide are based on the data from Adecco Malaysia s clients and associates. They reflect the typical salary for an individual s job based on location, experience, education, certifications and other considerations. Salaries for your positions may be further influenced by company size, benefits offered, and local supply and demand trends. The data in our guide represents basic salary only. 10

11 For more information on salaries in your job market, please contact your Adecco representative or 11

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13 Administration & Office Support Position Job Description Qualification Experience Minimum (In Years) Office Support Maximum (Monthly in MYR) Administration/Office Manager Reports to the Director or General Manager. Responsible for office administration & management and formulates administrative policies. Sources for and negotiates with vendors. Diploma/Degree 5-8 6,000 10,000 Administration Assistant/ Executive Supports the general administrative function. SPM/Diploma 1-5 2,000 4,500 Data Specialist Receptionist Data analysis, data mining and preparation of report. Proficient in advanced Excel skills (Macros, V-Look up, pivot tables etc). Attends to calls, visitors, mailing and general administrative support. Reports to the Office Manager or HR Manager. Excellent communication skills and highly presentable. Diploma/Degree 3-5 5,000 10,000 SPM/Diploma ,800 3,200 Driver (goods/products) Drives van/small lorry. Able to speak and write English. Secondary education. Class D License required. 1 1,800 3,200 Secretarial Personal Assistant Supports top management (sometimes C-Suite level). Manages full secretarial and administrative function for an executive. May supervise junior secretaries or oversee a group of administrative assistants. Excellent coordination and communication skills. Diploma/Degree ,500 12,000 Executive/Senior Secretary Supports Heads of Department, Directors, General Manager etc. Oversees calendar/travel management, prepares presentation materials and coordinates meetings. Excellent communication skills. Diploma/Degree/Secretarial Certificate ,000 10,000 Secretary/Department Secretary Supports a group of Managers/Department. Coordinates meetings, travel and calendar management, general administrative support. Diploma/Degree/Secretarial Certificate ,500 12,000 Accounting & Finance Finance Manager/ Group Finance/ Financial Controller Responsible for strategic financial management. Establishes financial policies and acts as an advisory to management on business operations. Degree with certified qualification ,500 25,000 Accountant Responsible for full set of accounts and consolidation of reports (management, financial reports). Supervisory experience is often required. Degree with certified qualification 3-5 7,000 10,000 Accounts Executive Responsible for full set of accounts (either AP, AR, GL). Prepares financial reports. Degree with or without certified qualification 2-4 2,500 4,200 Accounts Assistant Internal Auditor Credit Control Manager Financial Analyst Pricing Analyst Corporate Planning Performs transactional accounting function and general administrative duties. Reports to the Financial Controller/Finance Director/Audit Manager. Performs internal audit/ensures compliance and processes are in order. Prepares audit reports. Reports to the Finance Director. Performs credit checks, prepares credit reports and may supervise a team of accounts assistants. Responsible for analysing financial data and making strategic business recommendations. Performs pricing activities and implements pricing policies. Compiles data for business analysis use. Proficient in advanced Excel (Macro). Corporate planning & investment evaluation, merging & acquisition, due diligence review, financial modelling & fund raising. LCCI/Diploma 0-2 2,000 2,800 Degree/CIA ,000 10,000 Degree 3-5 5,000 8,000 Degree/CPA holder 3-5 5,000 8,000 Diploma/Degree 2-5 3,500 6,000 Degree 3-5 5,000 8,000 13

14 Adecco Malaysia Guide 2015 Administration & Office Support Position Job Description Qualification Experience Minimum (In Years) Human Resources Maximum (Monthly in MYR) Assistant HR Manager/HR Manager Compensation & Benefits Manager HR Executive / Senior HR Executive HR Coordinator Training Manager Training Executive In-house Recruiter Payroll Executive Payroll Manager Responsible for the planning and control of the full spectrum of HR duties - that includes recruitment, training and labour relations etc. Likely to have supervisory experience. Responsible for the overall compensation & benefits structure for an organisation. Will likely work closely with the HR Manager. Reports to the HR Manager and supports with the full spectrum of HR functions that will likely include recruitment, compensation & benefits, training and payroll administration. Provides administrative support to the HR department. May report to the HR Executive or HR Manager. Responsible for the training & development function within an organisation and for formulating training programmes that will support talent retention. Has experience in conducting training programmes and possesses supervisory experience. Supports the Training Manager and is responsible for the coordination of training courses. Identifies and recommends training courses. Monitors and implements training activities. Conducts staffing and recruitment activities and works closely with staffing partners. Works closely with department managers to strategise on recruitment requirements and to ensure that talent attraction needs are met. Prepares salary calculations, data entry and submission of statutory contributions. Manage a team of payroll executive, maintain payroll information, ensure punctual and correct payment, etc Diploma/Degree ,000 12,500 Diploma/Degree ,000 12,500 Diploma 0-4 2,000 4,500 Diploma/Degree 0-2 2,000 3,500 Diploma/Degree ,000 15,000 Diploma/Degree 2-4 3,000 5,000 Diploma/Degree 5-8 5,000 10,000 SPM/Diploma 1-3 2,000 3,500 Diploma/Degree 4-8 5,000 8,000 Sales & Customer Service Sales Manager Senior Sales Executive Key Account Manager Customer Service Manager Develops the sales plan to meet specific sales targets. Implements sales strategies as required. Oversees the sales team and ensures that all selling tools are in place. Supports the Sales Manager in execution of their duties. Duties include prospecting, preparation of proposals, presentations and business development planning. Responsible for overall business development with key company clients. Maintains and builds close relationships with key stakeholders and ensures high levels of customer service. Manages a team of customer service personnel. Develops customer servicing and retention programmes and works closely with key company departments. Diploma/Degree 4-6 5,000 8,000 Diploma/Degree 2-4 3,500 5,500 Diploma/Degree 2-5 3,500 5,500 Diploma/Degree 4-6 4,500 6,500 Customer Service Executive Handles enquiries and provides timely feedback. Also involved in pre and post sales support. Supports the Customer Service Manager as required. SPM/Diploma/ Degree 0-2 2,000 3,500 Sales Coordinator Telemarketer Call Centre Officer Inside Sales Support Representative / Sales Coordinator Provides full sales coordination support for the sales team, which may include client prospecting, data input and preparation of sales reports. Needs to be proficient in Excel. Markets company s services to prospects and existing clients by telephone. Strong communication skills required. Provides information to customers via telephone. This may be sales, service or information related and may be in-bound or out-bound. Provides customers with friendly and professional communication. May involve shift work. Maintains close contact with current/existing clients for contract renewals/new business requirements. Excellent communication skills required. Diploma/Degree 0-3 2,000 3,500 SPM/Diploma 0-2 2,000 3,500 SPM/Diploma 0-2 2,000 3,500 SPM/Diploma 2 2,500 3,500 14

15 Administration & Office Support Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Marketing Maximum (Monthly in MYR) Marketing Manager Marketing Executive/ Specialist PR Manager PR Executive Brand/Product Executive Brand/Product Manager Logistics Warehouse Manager Warehouse Supervisor Warehouse/Store Assistant Supply Chain Manager Supply Chain Executive Logistics Assistant Logistics Supervisor Oversees strategic marketing planning (advertising, PR, promotions etc). Is involved in the budgeting process and works closely with senior management and business unit managers. Supports the Marketing Manager and is involved in the development and execution of marketing and promotional activities. Conducts market surveys and reports as required. Conceptualises and crafts news releases and media information. Is involved in product launches and special events. Responsible for social media campaigns and initiatives. Is involved in all aspects of how a company is perceived externally. Supports the PR Manager in the handling of media relations. Followsup with media enquiries and ensures clear and open communication at all times. Support Brand/Product Manager in handling related brand/product development activities/reports Leading and managing one or more of consumer brands. Develop a plan that achieves company s targets, new products development, market analysis, business forecast & results etc. Plans and manages the storage and retrieval process. Manages all aspects of warehouse operations. Supervises warehouse staff. Ensures proper human resources utilisation and deployment. Responsible for inventory management and other associated activities. Handles basic warehouse operations, including receiving, packing, checking and storing of goods. Responsible for supplier relationship management, materials planning and procurement. Develops policies and material control systems to reduce costs and streamline procedures. Manages the order fulfillment process. Handles forecasting, purchasing, delivery coordination & management and inventory. Assists in basic warehouse operations - that include packing, unpacking and basic paperwork. Supervises the logistics team to execute shipping and freight operations. Reviews effectiveness of operating procedures, maintenance, space utilisation and protection of equipment. Degree 5-8 6,500 12,000 Diploma/Degree 0-4 2,800 6,000 Degree 5-8 6,500 12,000 Diploma/Degree 0-4 2,800 6,000 Diploma/Degree 0-4 2,800 6,000 Diploma/Degree 5-8 6,500 12,000 Diploma/Degree 5-8 5,000 8,500 SPM/Diploma 3-5 2,500 5,000 PMR/SPM 0-3 1,800 3,500 Diploma/Degree 5-8 6,000 12,000 Diploma/Degree 2-4 2,800 4,500 SPM/Diploma 0-3 2,000 3,500 SPM/Diploma 3-5 3,000 4,500 Shipping Executive Attends to customer freight bookings/reservations with carriers, trucking, haulage and warehousing arrangements. Prepares weekly and monthly shipment summary reports. Prepares shipping invoices and monthly statements. SPM/Diploma/ Degree 3-5 3,500 4,500 Shipping Coordinator/ Assistant Procurement Specialist Order Fulfillment Representative Processes and handles all import and export shipping documentations. Coordinates with freight forwarders and agents for courier shipment and daily transport arrangements. Follows-up on the status of shipments. Interfaces with contract manufacturers for demand/order requirements. Negotiates with vendors for pricing and service KPIs. Maintains customer relationships by supporting the fulfillment process and ensuring customer satisfaction. SPM/Diploma 0-3 2,500 3,500 Diploma/Degree 3-5 4,000 6,500 Diploma/Degree 3-5 3,000 4,200 adecco.com.my 15

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17 Banking & Financial Services Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Back Office Settlements Maximum (Monthly in MYR) Associate AVP VP Director Based in the operations department, a Settlements Specialist is reponsible for trade confirmations, monitoring and reporting. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,700 7,000 15,000 10,000 5,500 12,000 18,000 25,000+ Corporate Actions Associate AVP VP Director Based in the operations department, a Corporate Actions specialist manages operational situations around actions such as splits, dividends, mergers and acquisitions. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,500 7,500 16,000 18,000 5,500 15,000 20,000 25,000+ Treasury Operations Associate AVP VP Director Responsible for accounting, reporting and monitoring - a Treasury Operations Specialist is responsible for back office processes throughout debt, cash and investment operations. Diploma/Degree/Masters & any professional certifications from the banking industry ,700 7,500 16,000 18,000 5,500 15,000 20,000 25,000+ Documentation Associate AVP VP Director An operations-based role that is reponsible for drafting documentation for derivative trade confirmations. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,700 7,500 16,000 18,000 5,500 15,000 20,000 25,000+ Middle Office Audit Associate AVP VP Director Responsible for examining, verifying and reporting on the accuracy of records. Diploma/Degree/Masters & professional certifications ,600 7,500 15,000 10,000 6,000 16,000 17,000 23,000+ Compliance Associate AVP VP Director Responsible for overseeing, implementing and ensuring that departments are working within set guidelines set by governmental financial bodies. Diploma/Degree/Masters & professional certifications ,600 7,500 15,000 10,000 6,000 16,000 17,000 23,000+ Operational Risk Associate AVP VP Director Responsible for the management of risk not based on direct investment activities. Including, but not limited to, processes, people and systems. Diploma/Degree/Masters & any professional certifications from the banking industry ,400 7,500 15,000 10,000 5,500 16,000 17,000 23,000+ Credit Risk Associate AVP VP Director Responsible for maximising a bank s riskadjusted rate of return by maintaining credit exposure within acceptable parameters - to avoid defaults. Diploma/Degree/Masters & any professional certifications from the banking industry ,600 7,500 15,000 10,000 6,000 16,000 17,000 23,000+ Market Risk Associate AVP VP Director Responsible for managing the risk of investment activities. Diploma/Degree/Masters & any professional certifications from the banking industry ,600 7,500 15,000 10,000 6,000 16,000 17,000 23,000+ Client Services Associate AVP VP Director Responsible for supporting clients via account maintenance and relationship management. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,500 7,500 16,000 18,000 5,500 15,000 20,000 23,000+ adecco.com.my 17

18 Adecco Malaysia Guide 2015 Banking & Financial Services Position Job Description Qualification Experience Minimum (In Years) Front Office Corporate Banking - Front Office Maximum (Monthly in MYR) Associate AVP VP Director Responsible for banking services tailored for large organisations - that include financing and cash management. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,500 7,500 16,000 18,000 5,500 15,000 20,000 23,000+ Private Equity - Front Office Associate AVP VP Director Responsible for managing buyouts, venture capital and/or mezzanine financing activities for privately held entities. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,700 7,000 15,000 10,000 5,500 12,000 18,000 25,000+ Fund Management - Front Office Associate AVP VP Director Responsible for overseeing and making investment decisions for a mutual or hedge fund. Diploma/Degree/Masters & certification in fund management ,700 7,000 15,000 10,000 5,500 12,000 18,000 25,000+ Investment Banking - Front Office Associate AVP VP Director Responsible for proving advisory services for mergers, acquisitions and other types of financial transactions. Assists institutions to raise money by issuing and selling securities in the primary market. Also assists in raising funds in the capital markets. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,700 7,000 15,000 10,000 5,500 12,000 18,000 25,000+ Retail Banking Bank Teller Associate Bank Officer Responsible for processing transactions for retail banking customers. SPM/STPM/Diploma/Degree 0-4 2,500 4,000 Associate AVP Performs customer service, administrative and/ or accounting duties. Processes and verifies documentation, reports and data within a retail bank. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,500 5,500 4,000 9,000 Branch Manager Associate Personal Financial Consultant Responsible for branch administration and operations, personnel management and customer service within a retail bank. SPM/STPM/Diploma/ Degree/Masters & any professional certifications from the banking industry ,000 15,000 AVP VP Responsible for advising customers on financial planning. Diploma/Degree/Masters & any professional certifications from the banking industry ,000 9,000 10,000 20,000 18

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21 Engineering & Technical Adecco Malaysia Guide 2015 adecco.com.my 21

22 Adecco Malaysia Guide 2015 Engineering & Technical Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) Equipment Engineer Drafter Plans, organises and manages equipment installation. Upkeeps and enhances equipment within the manufacturing industry. Drafts mechanical, electrical or architectural parts or components using appropriate software. Degree in Engineering 2-4 3,000 4,500 NTC/Higher Nitec/Diploma 2-5 2,600 4,000 Mechanical Designer/Design Engineer Designs mechanical parts or components using Pro-Engineer/Unigraphics Mechanical Engineering 2-5 2,800 4,200 Sales Engineer Solidworks/Catia software. Involvement from design through to conceptualisation, development to mass production and quality control. Engineering 2-5 2,600 4,200 Service Engineer Responsible for account servicing, business development and meeting specified sales targets. Engineering 2-5 2,600 4,200 Field Applications Engineer Supports post-sales service and provides servicing, maintenance of equipment and instruments at clients' sites (local and international). Engineering 2-5 2,600 4,000 Electrical/Electronics Design Engineer Environment Health & Safety Engineer Provides pre-sales support in bidding, customised solutions and product development coordination between customer R&D and in-house sales teams. Undertakes electrical design and product development for electrical aspects, e.g. electrical schematic design & testing, embedded firmware and microcontroller designs. Degree in Engineering 2-5 2,800 5,000 Degree in Engineering 5-7 3,500 6,000 Industrial Engineer Ensures fire prevention and safety practices in accordance with Factories and Fire Safety Acts. Facilitates site compliance with Malaysia's EHS requirements. Implements EHS policies and compliance. Degree in Industrial/ Manufacturing Engineering 2-5 3,000 5,500 Assistant/Associate Engineer/Engineering Assistant Plans factory layouts, monitors and conducts capacity planning for equipment and processes. Establishes manufacturing cycle times for new processes. NTC/Higher Nitec/Diploma in Engineering 2-5 2,600 3,800 Technician/Technical Specialist Performs support role in R&D and production/ maintenance. NTC/Higher Nitec in Engineering 2-5 2,600 4,200 Quality Assurance Assistant Engineer Performs technical support role in R&D and production/maintenance. Engineering or Quality Assurance Management 2-5 2,500 4,000 Project Manager (EPC) Construction Manager (EPC) Piping Supervisor Assures quality for incoming or manufactured parts/components/modules. Maintains appropriate quality assurance systems and certification. Project management from engineering, procurement and construction to commissioning of facilities/plant. Establishes schedules for tenders, project budgets and monitors procurement and sub-contractors. Works closely with construction teams to ensure all design works conform to specifications. Responsible for piping schedules and erection/ inspection of piping work. Updates engineering P&ID drawings and piping layouts. Oversees the work of sub-contractors. Degree in Engineering ,500 14,000 Degree in Engineering ,000 16,500 NTC/Higher Nitec/Diploma ,000 8,500 Electrical & Instrumentation Engineer Responsible for all installation, commissioning and troubleshooting of plant instruments & controls. Upgrades plant reliability, efficiency, safety and operations as required. Degree in Electrical Engineering 2-5 2,600 4,200 22

23 Engineering & Technical Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) Mechanical Engineer Plans, coordinates and implements plant equipment & instrument maintenance. Upgrades plant reliability, efficiency, safety and operations as required. Degree in Mechanical Engineering 2-5 2,600 4,200 Civil & Structural Engineer Designs steel structures using STAAD-Pro. Prepares and evaluates tender packages. Degree in Engineering ,000 14,000 Quantity Surveyor Responsible for cost control/estimation of projects and works closely with procurement on budgeting. Engineering 2-5 2,600 5,000 Process Engineer (Chemical) Responsible for all engineering process design, development and execution of site engineering projects. Controls and manages quality, budgets & project scheduling. Participates in HAZOP risk assessments, qualification and validation activities. Degree in Chemical/ Mechanical Engineering ,000 13,000 Welder Clamping, holding, tack-welding, heat-bending, bolting, or grinding spare parts as necessary to satisfy the technical requirements and create a welded final product. Certificate/Diploma in Welding 2-5 1,600 2,800 Welding Supervisor Monitor welder performance and perform trouble shooting for defect that occur during welding process. Certificate/Diploma in Welding 3-5 3,000 4,500 CNC Machinist To operate and maintain CNC machine Certificate in Engineering 2-4 1,600 2,200 CNC Programmer Responsible for developing numerical controlled machine programs Diploma in Manufacturing Engineering 2-4 2,000 4,000 HSE Manager (Construction) The Division HSE Manager is responsible for the design, Implementation, communication and coordination of all environmental, health, and safety programs for the Division. This position will develop and provide technical and administrative direction on all HSE decisions, which bear critical importance to overall Division objectives, operations, and profitability. Degree in Engineering / Environmental Safety & Health / Science 5+ 8,000 15,000 HSE Officer (Construction) Establish a HSE Management System that is compliant with OHSAS 18001:2007 and ISO 14001/2004, monitor compliance with the HSE management system. Degree in Engineering / Environmental Safety & Health / Science 3+ 3,500 7,500 HSE Engineer (Construction) In charge of the development and maintenance of health, safety and environmental systems Ensure the standards are observed Conduct in-depth statistical analyses Define risks Propose appropriate solutions in accordance with applicable legislation and corporate policies Ensure the implementation of new standards Be the main contact for inspection services Train personnel on the standards to be observed Negotiate and manage the health, safety and environment budget Participate in internal awareness campaigns Degree in Engineering / Environmental Safety & Health / Science 3-8 3,500 7,500 HSE Supervisor (Construction) The HSE Supervisor will provide support and advice on all aspects of health, safety and environment in his/her assigned area. The HSE Supervisor will be responsible for interfacing with Client Project Managers, Engineers and Construction Supervisors and Client HSE personnel in the field on a regular basis. Diploma / Degree in Engineering / Environmental Safety & Health / Science 3-5 2,800 5,500 adecco.com.my 23

24 Adecco Malaysia Guide 2015 Engineering & Technical Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) QA/QC Manager (Construction) Responsible for managing and performing the daily QA / QC responsibilities of specific projects to ensure the project is constructed in accordance with the established minimum standards. The role includes direct oversight and review of the entire documentation and physical inspection phase of the work flow process and working with other in-house personnel (e.g.: Project Managers, Superintendents, etc.) and external personnel to produce and document a quality product. Degree in Construction Management / Civil & Structural Engineering / Mechanical / Electrical 5+ 8,000 15,000 QA/QC Engineer (Construction) QA/QC engineers ensure that quality control plans as per contractors/clients expectation are followed religiously. Identify problems, pose plausible solutions and implement those solutions to achieve objectives of the project. Plan and coordinate quality control activities and conduct sessions to explain to workers the importance of following national/international quality norms/rule/regulations. Supervise working of quality service providers and inspectors. Review and approve documentation reports, contractor audits and other official reports to keep as final records. Degree in Construction Management / Engineering 3-8 3,500 7,500 QA/ QC Inspector (Construction) Ensures environmental and safety standards are followed Ensures that the contractor complies with the approved plans, specifications, and construction methods Conduits site inspections as per the Project Quality Plan and Quality Control Plans Completes daily quality inspection reports Experienced and knowledgeable with the construction practices dealing with: foundation treatment, pressure grouting, dental concrete, rebar inspection, concrete formwork inspection and concrete placement inspection. Degree in Construction Management / Engineering 3-8 3,500 7,500 Construction Manager (Civil & Structural) Preparing the site and liaising with other construction professionals such as architects, engineers, buyers, estimators and surveyors before construction work start. Developing the programme of work and strategy for making the project happen. Planning ahead to prevent problems on site before they occur, for example, planning the delivery and storage of equipment and materials. Making safety inspections of the site when work is underway and ensuring regulations relating to health safety and the environment (HSE) are adherred. Overseeing the running of several projects. Using construction management software packages to plan smooth work flows. Communicating with a range of people including the client, subcontractors, suppliers, the public and the workforce. Degree / Diploma in Construction Management / Civil & Structural Engineering / Mechanical / Electrical 5+ 8,000 15,000 Site/Civil Engineer A site engineer works as part of the site management team liaising with and working alongside architects, engineers, construction managers, supervisors, planners, surveyors and subcontractors. They share responsibility for site security, health and safety, and the organisation and supervision of material and human resources. Degree in Construction Management / Civil / Structural Engineering 3-8 3,500 7,500 Site/Civil Supervisor The role of the Site Supervisor is to provide leadership, expertise, and safe building practices to achieve completion of a quality project on budget and within the proper timelines. Diploma / Degree in Construction Management / Civil / Structural Engineering 3-5 2,800 5,500 24

25 Engineering & Technical Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) MEP Manager MEP Manager to lead the effort in coordinating and managing the MEP trades on major construction projects. This candidate will work with Project team to ensure successful completion of all MEP trade work. Degree in Construction Management / Engineering 5+ 8,000 15,000 MEP Engineer Mechanical, electrical, and plumbing services (MEP) is a significant component of the construction supply chain. MEP design is critical for design decision-making, accurate documentation, performance and costestimating, construction planning, managing and operating the resulting facility. Degree in Construction Management / Engineering 3-8 3,500 7,500 Plant/Factory Manager/ General Manager (Manufacturing) Senior Operations Manager (Manufacturing) QA Manager (Manufacturing) Quality Assurance Engineer (Manufacturing) Quality Assurance Technician (Manufacturing) Production/Manufacturing Manager Production Engineer Plans and directs production activities and establishes production priorities for products in keeping with effective operations and cost factors. Coordinates production activities with procurement, maintenance, and quality control activities to obtain optimum production and utilization of human resources, machines, and equipment. Develops and implements operating methods and procedures designed to eliminate operating problems and improve product quality. Revises production schedules and priorities as result of equipment failure or operating problems. Consults with engineering personnel relative to modification of machines and equipment in order to improve production and quality of products. Responsible for providing strategies and system that assist team member to work to work toward achieving the goals of the project. Oversees such functions as procurement, operations, contracts, timetables and budgets. Provide general supervision and technical guidance to the QA Staff in the analysis, design, testing and deployment of all applications. Maintains ultimate responsibility for assuring that all products are defect free and complaint with technical specifications. Executes planned and systematic activities implemented in a quality system. Develop all planning processes and procedures in order to try to make sure that the products manufactured or the service delivered by the organisation will be of good quality. Define the standards/methodology to be followed in order to meet customer requirements. Monitor the development process throughout its entire cycle (performing and reviews) comparing the result with the processes and standards in the organisation. Helping in the development of processes and procedures. Identified and achieved standards and requirements. Identifying problems and making improvements. Planning, implementation and control of industrial processes to ensure smooth and efficient operation. To maintain an efficient production process with a workforce that can readily adapt to new equipment / processes and schedules. Monitor operations to ensure that planned output levels, cost levels, and quality objectives are met. Design, development, implementation, operation, maintenance and control of all processes in the manufacture of a product. Degree in Engineering 8+ 11,000 20,000 Degree in Engineering 5+ 8,000 15,000 Degree in Engineering 5+ 6,000 9,500 Degree in Engineering 3-5 3,000 6,500 Diploma in Engineering 0-3 1,400 2,000 Degree in Engineering ,500 9,500 Degree in Engineering 3-6 3,500 6,500 Production Technician / Operation Technician Operating and maintaining the process system in a safe and efficient manner, minimising the impact on the environment, while meeting production targets compliant. Achieving daily target sets by supervisor for production output. Certificate / Diploma in Engineering 0-3 1,300 1,800 adecco.com.my 25

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28 Adecco Malaysia Guide 2015 Hospitality & Retail Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) Account Manager Responsible for the account servicing team. Develops new business opportunities. Actively involved in proposal writing and presentations. Diploma/Degree 5+ with 2+ supervisory experience 4,500 7,000 Account Executive Works on key accounts and supports the Account Manager. Assists with preparation of proposals and presentations. Diploma 2+ 2,500 4,000 Merchandising Manager Leads a team of buyers and is responsible for sourcing of product ranges. Understands and analyses market performance. Allocates budget to respective department buyers. Diploma/Degree 5+ with 2+ supervisory experience 5,000 7,000 Merchandising Assistant Supports buyers in merchandise planning, merchandise performance analysis and inventory reports. Diploma 2+ 3,000 4,000 Counter Manager Responsible for smooth operations and profitability of retail counters. Manages, motivates and trains beauty advisors. SPM 5+ with 2+ supervisory experience 2,000 3,500 Beauty Trainer Develops and conducts training sessions for beauty advisors. Analyses market trends to improve and update training materials and techniques. Diploma in Beauty Therapy or Make-up Artistry 5+ 3,000 5,000 Beauty Advisor Make-up Artist Logistics/Warehouse Assistant Performs preliminary skin diagnosis and provides customer service in product selection. Assists in counter operations and updates sales records. Demonstrates cosmetic product application and make-up techniques. Assists in counter operations and updates sales records. Performs make-overs when required. Categorises and catalogues products ranges. Manages incoming and outgoing stock transfers. Updates inventory system and performs quality/inventory checks. N/A 0-1 1,800 2,500 Diploma in Make-up Artistry 1+ 1,500 3,000 SPM/STPM/Certificates 1+ 1,800 2,500 Customer Service/Relations Manager Handles enquiries and feedback from customers. Implements loyalty programmes to encourage customer retention. Diploma/Degree 5+ with 2+ supervisory experience 5,000 6,500 Marketing/Brand Manager Identifies, develops, and evaluates marketing strategy and direction. Consults with product development personnel on product specifications. Works with marketing partners and agencies to formulate and lead marketing activities and policies to promote products and services. Handles budgeting and allocation of resources. Measures and analyses ROI. Marketing or relevant business discipline 5+ 6,000 10,000 Marketing/Brand Coordinator Assists in advertising, media, events coordination and liaison with agencies. Provides administrative support to the marketing team. Marketing or relevant business discipline 0-3 2,000 3,500 Retail Operations Manager Oversees entire retail channel operations that include inventory, store planning and maintenance, business development, talent planning, training and development and financial reporting. Marketing or relevant business discipline 5+ in a supervisory role in retail operations 4,500 6,500 Store Manager Oversees retail operations, inventory control, training & development, sales generation, talent planning, visual merchandising and store maintenance. SPM 3+ in a supervisory role in retail operations 2,800 5,500 Retail Coordinator Provides administrative support for retail channels. Updates and performs basic analysis for sales and market trends. Conducts inventory checks. Assists in retail staff management. SPM/STPM/Certificates 1+ in a supervisory role in retail operations 2,500 3,000 Promoter/Retail Assistant Performs frontline sales and customer service duties. SPM 0-1 1,500 2,000 Display Artist Maintains and updates marketing collaterals in retail stores to maximise sales and in accordance with branding guidelines. Diploma in Visual Merchandising or equivalent 0-1 2,000 2,800 28

29 Hospitality & Retail Position Job Description Qualification Experience Minimum (In Years) Adecco Malaysia Guide 2015 Maximum (Monthly in MYR) Food & Beverage (F&B) Operations Manager Responsible for overall operations and coordination of F&B activities. Analyses and manages costing, budgeting and allocation of resources within the channel. Reviews F&B menu and improves customer service standards. Implements training programmes. Hospitality or equivalent 5+ in a supervisory role in F&B operations 5,000 6,500 Lounge Manager (for VIPs) Monitors expenditure and revenue. Ensures high customer service levels. Attends to customers feedback and resolves any conflict. Ensures facilities maintenance and is involved in talent planning. Hospitality or equivalent 5+ in a supervisory role in customer service 3,000 4,000 Restaurant Manager Responsible for restaurant operations. Manages inventory supplies. Liaises with suppliers and vendors. Is involved in talent planning. Ensures high customer service levels and handles reporting to management. SPM 1-2 in a supervisory role in F&B operations 2,800 4,000 Banquet Operations Manager Oversees the schedule of all banquet activities and ensures smooth operations. Supervision of employees, facilities management and F&B product quality management. Monitors and controls departmental expenditure and assists in preparation of the annual budget. Hospitality or equivalent 5 in a supervisory role in F&B operations 3,500 5,000 Captain Hostess Responsible for restaurant operations. Manages inventory supplies. Liaises with suppliers and vendors. Is involved in talent planning. Ensures high customer service levels. Some reporting and documentation required. Welcomes and ushers customers. Handles reservations and allocation of tables. Assists in F&B order takings and in cashiering transactions. SPM 2+ 2,300 2,800 SPM 0-1 1,300 2,000 Kitchen Assistant Assists in food preparation. SPM N/A 1,500 2,000 Steward Assists in kitchen utensils and cutlery maintenance. SPM N/A 1,200 1,500 Corporate Sales Manager Responsible for selling function room events, guest rooms and other hospitality services to corporate clients. Diploma/Degree 5+ with 2+ supervisory experience 5,000 7,000 Banquet Sales Manager Responsible for the selling of banquet room events and other hospitality services. Diploma/Degree 5+ with 2+ supervisory experience 3,500 5,000 Front Office/Desk Manager Leads a team of front office executives. Oversees coordination of reservations and room assignments. Provides customised services for clients. Implements training programmes and ensures high customer service levels. Hospitality or equivalent 5+ with 2+ supervisory experience 3,700 5,700 Receptionist/Concierge Bell Hop/Butler Handles telephone enquiries and the coordination of reservations and room assignments. Performs cashiering transactions. Handles guest enquiries. Assists in transportation of luggage and belongings to guest rooms. SPM 0-1 1,200 2,500 SPM 0-1 1,300 1,500 Business Centre Manager Oversees business centre operations - that include talent planning and sales within the business centre. Prepares and analyses management reporting as required. Hospitality or equivalent 5+ with 2+ supervisory experience 4,000 6,000 Housekeeping Manager/ Supervisor Oversees housekeeping operations - that include talent planning, inventory control and budgeting. Attends to guest requests and takes corrective action when necessary. Hospitality or equivalent 5+ with 2+ supervisory experience 3,200 4,000 Facilities Maintenance Manager Responsible for maintenance of all facilities. Ensures that safety measures and procedures are adhered to. Liaises with suppliers and vendors. Prepares occurrence and costing reports. Monitors departmental expenditure. Diploma in Facilities Management, Hospitality or equivalent 5+ with 2+ supervisory experience 4,500 7,000 adecco.com.my 29

30 Information Technology 30

31 Information Technology Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) IT Director Overall responsibility for planning, budgeting, executing and running the IT operations for an organisation. Reports either to the CIO/COO/CFO or CEO. Master's in Business Management, Degree in Engineering or Computer Science ,000 25,000 Project Director Overall responsibility for planning, budgeting and delivering projects. Oversees project managers who assist in delivering projects. Reports to the CIO or Head of IT. Master's in Business Management, Degree in Engineering or Computer Science/IT ,000 22,000 Regional Sales Manager Drives and delivers sales for an organisation. Management of the sales process and sales executives. Reports to the Regional Sales Director. Master's in Business Management, Degree in Engineering or Computer Science/IT ,500 18,000 Service Delivery Manager Manages and delivers services for clients as per service level agreements for particular projects. Reports to the Service Delivery Director. Master's in Business Management, Degree in Engineering or Computer Science/IT ,500 17,000 Strategic/Major Accounts Manager Single point of contact for all matters pertaining to strategy and operations, in addition to service level agreements. Reports to the Strategic Accounts Director who oversees more than one account. Master's in Business Management, Degree in Engineering for Computer Science/IT ,500 18,000 Sales/Channel Sales Account Manager Responsible for driving the sales of products or services by managing relationships with large partners who are able to provide marketing, logistics and knowledge for local markets. Reports to the Sales or Channel Sales Director. Master's in Business Administration/Degree ,000 15,000 MIS/IT Manager Manages the overall operations for IT within the organisation for a specific location or country. Reports to the CIO or Head of IT. Master's in Science/Degree in Computer Science/IT ,500 15,000 Application Project Manager (ERP) Manages one or more application projects from the design phase through to delivery per end-user specifications. Reports to the Project Director or Head of IT. Master's in Science/ Bachelor's Degree in Computer Science/IT and PMP Certified ,500 15,000 Infrastructure Project Manager Manages one or more infrastructure related projects from design phase through to roll-out. Reports to the Director of Infrastructure or Head of IT. Master's in Science/ Bachelor's Degree in Computer Science/IT and PMP Certified ,000 15,000 IT Security Manager Designs and operates the IT security infrastructure for an organisation. Responsible for creating and administering security policies and managing corporate firewalls, DMZ servers as well as providing anti-virus solutions. Reports to the Director of Infrastructure or Head of IT. Master's in Science/Degree in Computer Science/IT ,000 18,500 Network Engineer Designs and operates the network infrastructure for an organisation. Responsible for 100% uptime of all networks. Reports to the Network or IT Manager. Degree in Computer Science/IT 5-8 5,000 10,000 Network Support Engineer Responsible for operating the network infrastructure for an organisation and for uptime of all networks. Reports to the Network or IT Manager. Degree in Computer Science/IT 4-6 3,500 7,000 Systems Engineer Part of the IT team, responsible for operating the Windows and UNIX Servers in the data centre. Responsible for the 100% uptime for these servers and its related applications. Reports to the Infrastructure Manager or IT Manager. Degree in Computer Science/IT 5-7 3,500 7,000 Network Administrator Responsible for operating the network infrastructure for an organisation and uptime of all networks. Reports to the Network or IT Manager. Degree in Computer Science/IT 4-6 4,000 7,000 Wintel Systems Administrator Part of the IT team, responsible for operating the Windows Servers in the data centre. Responsible for the 100% uptime for the Windows Servers and related applications. Reports to the Infrastructure Manager. Degree in Computer Science/IT 4-7 3,500 6,500 adecco.com.my 31

32 Adecco Malaysia Guide 2015 Information Technology Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) UNIX Administrator Responsible for operating the UNIX Servers in data centres, 100% uptime for the UNIX Servers and related applications. Reports to the Infrastructure Manager or IT Manager. Degree in Computer Science/IT 4-8 4,000 8,000 Database Administrator Responsible for operating Database Servers - Oracle/SQL Server/DB2/Sybase in data centres and for 100% uptime for these servers and related applications. Reports to the Infrastructure or IT Manager. Degree in Computer Science/IT 5-8 4,500 11,000 Systems Analyst Responsible for working with end users to understand requirements, design of functional specifications and data flow diagrams, code development, testing and delivery of software applications. Reports to a Project Manager. Degree in Computer Science/IT 5-8 4,500 8,000 Analyst Programmer Responsible for design of functional specifications and data flow diagrams, code development, testing and delivery of software applications. Reports to the Application Project Manager. Degree in Computer Science/IT 4-6 4,000 5,500 Software Engineer Responsible for design of data flow diagrams, code development, testing and delivery of software applications. Reports to the Application Project Manager. Degree in Computer Science/IT 3-5 4,000 7,000 Programmer Responsible for code development, testing and delivery of software applications. Reports to the Systems Analyst or Project Manager. Degree in Computer Science/ IT or Diploma in IT 2-4 3,500 6,000 Web Designer Responsible for the design and development of the user interface for the internet/intranet related web pages. Reports to the Web Developer or Project Manager. Degree in Computer Science/ IT or Diploma in IT 2-4 3,000 5,000 Helpdesk Analyst Responsible for performing level 1 - basic IT troubleshooting services. Involved in creating tickets for tracking IT issues and escalation of issues to level 2 teams if issues remain unresolved. Reports to the Helpdesk Manager, who is responsible for overseeing all helpdesk analysts. Degree in Computer Science/ IT or Diploma in IT 2-4 2,800 4,200 IT Assistant Presales Consultant Database Developer Project Manager Mobile Developer J2EE Architect Responsible for the day-to-day IT operation support. Troubleshooting on system faulty reported by users. Installing and configuring computer hardware operating system and applications. Responsible for the presales activities including client visit, site survey, evaluation, preparation of tender documents. Responsible for data gathering before development of a database. They design, develop, test, implement and maintain new and existing databases. Database developers create management methods and systems to access efficiently to information stored in databases. They work with consultants and other members of the company to improve processes. Plan & execute project management activities. Monitor progress against project budget & timeline. Allocate resources to deliver project results. Develop web based cloud content management for Ipad, Iphone & Android Defines infrastructure for design and integration of internet computing systems. Determining platform architecture, technology, and tools; studying business operations and user-interface requirements; directing development of physical database. IT 2-4 1,800 3,500 Degree in IT/ Engineering 4-7 5,000 8,000 Degree in IT ,000 15,000 Degree in IT 3-5 5,000 8,500 Degree in IT 2-3 4,000 5,000 Degree in IT ,000 13,000 32

33 Information Technology Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) Oracle Architect Involved in database modeling, design, and development. Processes.testing/verifying/integrating system requirements. Experience with Service- Oriented Architecture (SOA) technologies. Strong knowledge of index management, integrity checks, configuration, patching.able to work into multiple operating systems - Windows, Unix, Linux. Degree in IT & Professional Certification in Oracle 7-9 9,000 10,000 VMWare Engineer Installation, configuration and management of the VMWare infrastructure.analyzing system faults, troubleshooting issues, and running diagnostic tests on operating systems and hardware to detect and resolve problems. Degree in IT or Vmware Certified Professional ( VCP ) 3-5 5,000 6,500 Network Security Engineer Configure & troubleshooting on a wide variety of network and security devices.good knowledge of TCP/IP networking.good knowledge of security technologies & products.managed security services provider delivers service to its customers. Degree in IT or CCNA or JNCIA or CISSP 3-5 4,500 6,000 Systems Engineer (Unix) Inside Sales (IT) Part of the IT team, responsible for operating the Unix Servers in the data centre. Responsible for the 100% uptime for these servers and its related applications. Reports to the Infrastructure Manager or IT Manager. Promoting / SellingIT related product & services via telecalls - Good knowledge in IT related products - Figure oriented & Good customer skills Degree or Diploma 3-6 5,200 8,500 Degree or Diploma 2-4 3,500 5,000 IS Security Engineer Responsible for security platforms includes security system deployments, configuration, monitoring and reporting. Also, able to perform vulnerability assessment, security testing and working with operations team on remediation and mitigation of finding Degree and/or with CEH, CISSP or equivalent certifications 2-5 3,800 6,500 IT Auditor Responsible for the internal controls and risks of a company s technology network which includes identifying the weaknesses in a systems network and creating an action plan to prevent security breeches in the technology. Also, involved in planning and execution of internal audit procedures and the creation of internal audit reports Degree and/or with CISA or equivalent certification 3-8 4,200 8,000 Java Developer Graphic Designer Responsible for design of data flow diagrams, code development, testing and delivery of software applications. Designing graphic layout.updating graphic design. Animation & content management.good in graphic design tools. Degree or Diploma 2-5 4,000 7,000 Diploma in IT/ Web Design 2-4 3,000 5,000 Solution Architect Build and integrate technological systems that meet specific business needs.examine current systems architecture, and work with business and technical staff to recommend solutions that result in more effective systems. IT/ Computer Science 5-7 9,000 15,000 SAP Consultant Implementing any one of the SAP functional modules and with minimum of 1 project life cycle. Project implementation & people management skills. IT/ Computer Science 2-5 4,000 10,000 SAP ABAP Developer Design and implementation of System Integration solutions.experience in ABAP development. Experience in full lifecycle implementation of SAP. IT/ Computer Science 3-5 5,000 15,000 SAP Analyst Support SAP application for both external and internal client.perform rollout implementation.support cross module integration. IT/ Computer Science 2-4 4,000 6,000 adecco.com.my 33

34 Medical & Science

35 Medical & Science Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Medical Maximum (Monthly in MYR) Medical Director Provides support to sales and marketing activities. Oversees pharmacovigilence, regulatory affairs and clinical development activities. Also includes team management responsibility. MBBS 10 with at least 3 in a commercial set-up 20,000 30,000 Medical Affairs Manager Sales & Marketing General Manager Head of Marketing Regional Marketing Manager Product Manager Sales/Business Manager Medical Sales Executive Scientific Provides support to sales and marketing activities. Manages industry key-opinion leaders and champions brands and products. Leads the management team. Accountable for sales and profitability targets. Responsible for overall organisational development and resources allocation. Responsible for developing and implementing marketing plans and pricing strategies. Ensures achievement of agreed sales, market share and profitability objectives. Analysis of individual markets. Develops and implements product marketing strategy - that includes all aspects of the marketing mix. Develops strategic product marketing plans in line with company strategy. Continually assesses the impact of the marketing plan and adapts when necessary. Manages the sales team to achieve set targets. Prepares sales strategies, conducts business development and contributes to overall company growth. Actively involved in new product launches, brand promotions, conducting hands-on workshops/ training and seminars. Achieves sales, distribution, market share and profitability objectives. Responsible for weekly volume sales forecasts and performance. MBBS 3+ 4,500 8,500 MBA + Degree 12+ 9,000 20,000 Degree 8+ 7,000 10,000 Degree 8+ 10,000 16,000 Degree 4+ 5,000 8,000 Degree 4+ 7,000 10,000 Degree 0-2 2,500 4,500 Regulatory Affairs Manager (Regional) Liaises with in-country regulatory teams to deliver timely license approvals and associated matters. Degree in Science (Pharmacy preferred) 5+ 10,000 15,000 Regulatory Affairs Executive Liaises with local regulatory authorities and area/ international regulatory to deliver timely license approval Degree in Science (Pharmacy preferred) 2+ 2,200 3,500 Clinical Research Manager Clinical Research Associate Biomedical Science Leads the clinical research team and ensures the unit's participation in clinical development programmes. Ensures clinical trials are conducted in required timeframes, with cost and quality standards according to SOPs and ICH GCP. Conducts pre-study, initiation, interim and close out monitoring visits. Coordinates and performs comprehensive site management. Degree in Science 4+ 5,000 7,000 Degree in Science 2+ 3,000 5,000 Engineer (Production/ Chemical/Technical) Provides process support to the manufacturing operation and timely engineering support to improve product quality and process yield. Degree in Mechanical/ Chemical/Bio Engineering or other relevant qualification 2+ 3,000 4,000 Engineer (Electrical/ Instrument/Mechanical) Assists in preventive & break-down maintenance and carries out technical analysis on equipment. Degree in Mechanical Electrical/Engineering 2+ 3,000 4,000 Chemist (QC/Analytical) Writes/Reviews/Approves QC Records, Standard Operating Procedures, Protocols (SOP), etc. Responsible for day-to-day deployment and management of Quality Systems related to laboratories and associated activities. Degree in Biotechnology, Biochemistry, Chemistry or equivalent 2+ 3,000 4,000 adecco.com.my 35

36 Adecco Malaysia Guide 2015 Shared Services Shared Services

37 Shared Services Adecco Malaysia Guide 2015 adecco.com.my 37

38 Adecco Malaysia Guide 2015 Shared Services Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) PTP Executive/Analyst/Senior Executive Leads the organization in the accounts payable function including, accurate and timely posting of invoices to the general ledger, processing expense reports, liability account reconciliation, monthly and annual closing. Business/ Finance & Accounting 0-4 2,300 6,000 PTP Team Lead Leads a team of analyst to ensure PTP processes are accurate and timely Business/ Finance & Accounting 3-5 4,500 7,000 PTP Manager To spearhead the PTP department on maintaining accurate entries, migration, to set goal that are align with the company s direction and resolve any payment issues with Business Divisions Business/ Finance & Accounting 5-8 7,000 9,000 OTC Executive/Analyst/Senior Executive In charge of creating and sending invoices to customers for payment and researching uncertain invoices Business/ Finance & Accounting 0-4 2,300 6,000 OTC Team Lead Leads a team of analyst to ensure OTC processes are accurate and timely Business/ Finance & Accounting 3-5 4,500 7,000 OTC Manager To spearhead the OTC department on maintaining accurate entries, migration, to set goal that are align with the company s direction, and resolve receivable issues with Business Divisions Business/ Finance & Accounting 4-8 7,000 9,000 RTR Executive/Analyst/Senior Executive make the completion of month / quarterly end reporting submissions and provide high level support to the Team Leader and Finance Manager in terms of Accounting and Managing Contract agreements for long and short period of time Business/ Finance & Accounting 0-4 2,300 6,000 RTR Team Lead Leads a team of analyst to ensure RTR processes are accurate and timely Business/ Finance & Accounting 3-5 4,500 7,000 RTR Manager To spearhead the RTR department on maintaining accurate entries, migration, to set goal that are align with the company s direction, resolve intenal issues with Business Divisions Business/ Finance & Accounting 4-8 7,000 9,000 Sales Support/Billing Executive/Analyst/Senior Executive clerical duties and is in charge of creating and sending invoices to customers for payment and researching uncertain invoices Business/ Finance & Accounting 0-4 2,300 6,000 Sales Support/Billing Team Lead Leads a team of anaylst to ensure billing processes are accurate and timely Business/ Finance & Accounting 3-5 4,500 7,000 Sales Support/Billing Manager To spearhead the Billing department on maintaining accurate entries, migration, resolves any billing issues with Business Divisions Business/ Finance & Accounting 4-8 7,000 9,000 General Accounting & Reporting Lead and manage the implementation and service transition of General Accounting & Fixed Asset functions from Business Divisions. Supervise and manage the services are in accordance with processes and compliance with internal policies Business/ Finance & Accounting 2-5 4,000 7,000 Business Reporting Analyst/ Data Analyst Gather various types of data and generate reports to assist management with maximizing their firm's productivity and effectiveness. Business/ Finance & Accounting or Computer Science 3-5 6,000 9,500

39 Shared Services Adecco Malaysia Guide 2015 Position Job Description Qualification Experience Minimum (In Years) Maximum (Monthly in MYR) IT Security Manager Designs and operates the IT security infrastructure for an organisation. Responsible for creating and administering security policies and managing corporate firewalls, DMZ servers as well as providing anti-virus solutions. Reports to the Director of Infrastructure or Head of IT. Master's in Science/Degree in Computer Science/IT ,000 18,500 Network Support Engineer Responsible for operating the network infrastructure for an organisation and for uptime of all networks. Reports to the Network or IT Manager. Degree in Computer Science/IT 4-6 3,500 7,000 Wintel Systems Administrator Part of the IT team, responsible for operating the Windows Servers in the data centre. Responsible for the 100% uptime for the Windows Servers and related applications. Reports to the Infrastructure Manager. Degree in Computer Science/IT 4-7 3,500 6,500 Service Delivery Manager Manages and delivers services for clients as per service level agreements for particular projects. Reports to the Service Delivery Director. Master's in Business Management, Degree in Engineering or Computer Science/IT ,500 17,000 Helpdesk Analyst Responsible for performing level 1 - basic IT troubleshooting services. Involved in creating tickets for tracking IT issues and escalation of issues to level 2 teams if issues remain unresolved. Reports to the Helpdesk Manager, who is responsible for overseeing all helpdesk analysts. Degree in Computer Science/ IT or Diploma in IT 2-4 2,800 4,200 Network Security Engineer Configure & troubleshooting on a wide variety of network and security devices.good knowledge of TCP/IP networking.good knowledge of security technologies & products.managed security services provider delivers service to its customers. Degree in IT or CCNA or JNCIA or CISSP 3-5 4,500 6,000 Systems Engineer (Unix) Part of the IT team, responsible for operating the Unix Servers in the data centre. Responsible for the 100% uptime for these servers and its related applications. Reports to the Infrastructure Manager or IT Manager. Degree or Diploma 3-6 5,200 8,500 SAP Consultant Implementing any one of the SAP functional modules and with minimum of 1 project life cycle. Project implementation & people management skills. IT/ Computer Science 2-5 4,000 10,000 SAP ABAP Developer Design and implementation of System Integration solutions.experience in ABAP development. Experience in full lifecycle implementation of SAP. IT/ Computer Science 3-5 5,000 15,000 SAP Analyst Support SAP application for both external and internal client.perform rollout implementation. Support cross module integration. IT/ Computer Science 2-4 4,000 6,000 adecco.com.my 39

40 Adecco Offices in Malaysia Head Office Adecco Personnel Sdn Bhd (Company No P) Kuala Lumpur Suite 32.03, Level 32, Menara Citibank, 165 Jalan Ampang, 50450, Kuala Lumpur Tel: Adecco Staffing & Outsourcing Sdn Bhd (Company No V) Kuala Lumpur Suite 32.03, Level 32, Menara Citibank, 165 Jalan Ampang, 50450, Kuala Lumpur Tel: Branches Adecco Petaling Jaya L12-3-3A, Level 12, PJX-HM Shah Tower, No. 16A, Persiaran Barat, Petaling Jaya Tel: Adecco Penang 18-1, Persiaran Bayan Indah, Bayan Bay, Penang Tel: Adecco Malacca 1st Floor, No. 37A Jalan Melaka Raya 24 Taman Melaka Raya, Malacca Tel: Adecco Johor Bahru Suite 28.03, Level 28 Johor Bahru City Square (Office Tower) , Jalan Wong Ah Fook Johor Bahru Tel: Connect with Malaysia adecco.com.my