Kelly singapore SALARY GUIDE APRIL 2016

Transcription

1 Kelly singapore 2016 SALARY GUIDE APRIL 2016

2 Kelly in Singapore Since 1979, Kelly in Singapore has been partnering the finest local companies, key government agencies as well as some of the world s most respected multinational companies to deliver the best talent in the market. Our centralised recruitment hub makes over 23,000 placements in Singapore last year. Complementing our general staffing capability, Kelly also offers great expertise in the sourcing of specialised professionals across technical disciplines such as Engineering, Technology and Science, as well as functional specialities for Finance, HR, Sales & Marketing, Procurement and Banking. Connect with us on Facebook, LinkedIn and Twitter. Visit 2

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4 Executive Overview We are pleased to present the 2016 Kelly Singapore Salary Guide, a comprehensive reference tool which provides an insight to the latest salary ranges for various positions across industries in Singapore through a compilation of salaries and job titles recorded on the database of Kelly Services Singapore. While Singapore s economic outlook remains tepid for the next six to nine months, jobseekers can take comfort that despite slower growth, the country s unemployment rate remains healthy at 2.9% in The Republic experienced its slowest economic growth since 2009 with GDP growth decelerating from 2.9% in 2014 to 2.1% last year. Economic growth in the last quarter of 2015 was mixed, supported by public-sector activities and an expansion of the Services sector. Manufacturing slowed down by 4.8% for the whole of 2015, its worst performance since With most of Singapore s manufactured output exported, the weak industrial output reflects a global slowdown in trade. Services and Construction industries performed well as they grew 3.2% and 7% respectively last year. To attract the best talent, employers need to provide a competitive remuneration but also satisfy their employees other needs, to help them thrive professionally and personally. The latest Kelly Services survey, Work-Life Design, The New Balance, found that work-life balance is highly valued in the Asia-Pacific. 77% of workers cite it as an important consideration in deciding where to work. The Salary Guide, together with this report, can help companies design a holistic approach to attract and retain talent. Correspondingly, employees need to continue to upgrade their skills to remain relevant in the job marketplace. The SkillsFuture initiative launched this year will help students and workers gain skills and sharpen them throughout their careers. It will give two million Singaporeans aged 25 and above an initial S$500 credit for use on approved courses. We trust you find the 2016 Singapore Salary Guide useful. We are on hand to provide you current data and insights to the various key industries as well as support you in developing recruiting strategies and programs to suit your talent solutions management needs. Overall, employment of locals fell by 8,900 and the employment of foreigners continues to slow in The Singapore workforce continues to localise with various efforts and programmes by the Ministry of Manpower. Hence, demand for local talent will remain strong. Singapore s labour demand is expected to be resilient against uncertain external economic factors, even as many industries are expected to take a more conservative approach in hiring this year and include temporary and contract staffing to fulfil their manpower needs. Foo See Yang Vice President and Country General Manager, Kelly Singapore * Disclaimer: Monthly salary ranges are subject to economic fluctuations. Monthly salary ranges exclude other bonuses, allowances and Employer CPF contributions. 4

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6 2016 Salary and Hiring Outlook Hot Jobs for 2016 Industries Expecting Strong Growth in 2016 Accounts Manager $5,000 - $7,500 Compliance Manager $8,000 - $10,000 Accounting Healthcare & Life Sciences Services Engineer $5,000 - $8,300 Information Technology Procurement, Supply Chain & Logistics Scientific and Regulatory Affairs Specialist $4,000 - $12,000 Human Resource Generalist $3,500 - $5,000 Payroll Executive $2,800 - $4,000 Information Technology 1%-3% Expected GDP growth in % Expected unemployment rate in % Expected inflation in 2016 Median monthly income $3,798 (6.5% increase in 2015) Top 5 Paying Industries Technology Head $13,000 - $24,000 Accounting Chief Financial Officer $10,000 - $20,000 Sales & Marketing General Manager SME $10,000 - $18,000 Banking & Finance Vice President $10,000 - $17,000 Healthcare & Life Sciences R&D Director $8,000 - $15,000 FinTech Developer $7,500 - $12,000 Big Data Developer $7,200 - $10,500 Legal Secretary $4,000 - $8,000 Digital Marketing Manager $6,000 - $10,000 6

7 Being an Attractive Organisation for Employees As employees expectations of work are changing and employers have to keep up to retain their talents. According to our recent Kelly Global Workforce Index Survey, there is a growing number of people interested in jobs that empower them to achieve both career and personal aspiration. In Singapore, employees are looking to design the perfect balance between their personal and professional lives. Hence, for employers to retain the loyalties of their talents, they need to do more than offer traditional inducements. The Work-Life Design palette Workers in Singapore nominate different Work-Life Design elements that they consider important. IT / 59% Finance / 49% Engineering / 58% Average / 43% Skill sector comparisons Highly skilled workers in professional and technical fields know their talent is prized in the marketplace. And a growing number are seeking employers Singapore who will help them achieve balance in all areas of their lives. Factors that positively impact work-life balance 70% 51% 29% 33% 36% 31% Flexible work schedules and arrangements such as working remotely or telecommuting Limitations on working outside typical business hours Paid time off, including vacation days, sick days, and holidays Wellness programs such as on-site fitness centers, health club memberships, and stress- 41% reduction programs The opportunity to work on innovative projects or initiatives during work hours A fostered environment of friendships in the workplace Encouragement from employer to utilize all allotted vacation time 21% 31% The opportunity to volunteer or give back to the community through the company Limitations on workplace communications outside typical business hours Top 3 work-life Design elements that professional and technical workers value 80% 60% 40% 20% 0% 70% Flexible work arrangements Limitations for working beyond typical business hours Wellness programs offered by your employer Trading it off 51% 42% Many talented workers in the Asia- Pacific region are increasingly willing to pass up promotions and pay rises in return for a more balanced life. To a slightly lesser extent, this is also the case in Singapore. I feel I am in a position of high demand in the workplace IT / 59% Finance / 49% Engineering / 58% Average / 43% 45% Singapore Willingness to sacrifice 80% higher pay for flexible 70% work arrangements 60% 40% 51% 42 20% 0% 7

8 ACCOUNTING OVERVIEW Singapore s Committee to Develop the Accounting Sector (CDAS) has a vision to develop and transform the Accountancy sector into a leading global accountancy hub for the Asia Pacific region by Total revenue generated by all accounting entities is estimated to be $1.8 billion in 2015, with 1 to 5% growth expected in the sector this year. In line with this positive growth expectation, the hiring outlook is also positive. The market continues to be dominated with the Big Four Deloitte & Touche, EY, KPMG and PricewaterhouseCoopers hiring about 67% of new accounting graduates. Despite the economic uncertainty, there continues to be a great potential for public accountancy entities to grow and develop by providing value-added specialised services. Total Revenue Expected to grow $1.8 billion The Big Four hires about 67% of new accounting graduates Industry Expected To Grow 1%-5% 8

9 Accounting SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX ACCOUNTING Accounting Assistant N'/ 'O' Levels / Diploma 2-4 2,000 3,200 Accounts Officer Diploma / Degree 2-4 2,200 3,500 Accounts Payable Specialist Diploma / Degree 2-5 2,600 3,800 Senior Accounts Executive Diploma / Degree 3-6 3,000 4,000 Accounts Executive Diploma / Degree 2-4 2,800 3,500 Accountant / Assistant Accountant Degree 3-6 3,500 5,500 Senior Accountant Degree 3-6 5,000 6,800 Accounts Manager Diploma / Degree 2-4 5,000 7,500 Finance Finance Executive Diploma / Degree 3-6 3,100 4,500 Finance Analyst Degree / Master 3-6 4,000 5,500 FP & A Analyst Degree 4-8 5,500 8,000 Assistant Finance Manager / Finance Manager Degree 5-8 5,500 9,000 FP & A Manager Degree ,000 10,500 Finance Controller Degree ,000 15,000 Chief Financial Officer Degree ,000 20,000 Finance Director Degree ,000 20,000 Audit Internal Auditor / Manager Degree 5-8 5,000 8,300 Internal Auditor / Director Degree ,000 15,000 Treasury Treasury Analyst / Senior Treasury Analyst Degree 3-6 4,500 7,500 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 9

10 Banking and finance OVERVIEW Singapore continues to be a triple-a rated economy with over 700 financial institutes providing a wide array of financial services. Growth is expected to be low this year for Banking and Finance due to slower growth in China offset by a recovering US economy. The banks loan-to-deposit ratios are expected to remain stable at 90%. However, profitability is expected to decline as slower loan growth weigh on net interest margin. Offshoring of banks to cheaper locations will continue. Given the importance of Singapore s large banks to the overall economy and banking system, systemic support is strong. Under the Financial Sector and Innovation scheme, the Monetary Authority of Singapore has committed $225 million to grow Financial Technology (FinTech) in the Finance sector. Industry Growth Expected to remain low in 2016 Loan-todeposit To remain stable at 90% Profitability of the sector expected to remain low MAS Committed $225million To grow FinTech 10

11 Banking & Finance SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Compliance Analyst Diploma / Degree 1-3 3,000 4,500 Manager Degree / Master 4-7 5,000 10,000 Vice President Degree / Master ,000 17,000 Risk Analyst Degree 1-3 3,000 5,000 Manager Degree / Master 4-7 5,000 10,000 Vice President Degree / Master ,000 17,000 Settlements Analyst Diploma / Degree 1-3 3,000 5,000 Manager Degree / Master 4-7 5,000 8,300 Vice President Degree / Master ,700 11,700 Trade Finance Operations Analyst Diploma / Degree 1-3 3,000 5,000 Manager Degree / Master 4-7 5,000 6,700 Vice President Degree / Master ,700 11,700 Sales Bancassurance Diploma / Degree 0-5 2,700 5,000 Relationship Manager Degree ,500 5,500 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 11

12 call centre OVERVIEW Rising demand for customer service is expected to drive Asia Pacific s Call Centre sector to grow over 8% this year. Much of the growth will be driven by domestic demand, especially from the Telecommunications and Banking and Finance sectors. However, the Call Centre sector in Singapore is already showing signs of saturation and on the mature end of the growth curve. Technological innovation and increase in customer service expectations will force local call centres to explore less labour intensive ways to enhance their services. While some centres are offshoring to other neighbouring countries, Singapore still remains the prime spot for centres which run regional operations. Hiring Outlook to remain STEADY Customer Service Sector expected to grow 8% in 2016 Call Centres in Singapore tend to focus on volume hiring to meet demands of expansion plans. With the tight and competitive job market, employers need to constantly review and enhance their incentive schemes and operation processes to retain a competitive edge. Singapore remains prime spot to run region operations 12

13 Call Centre SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Customer Service Assistant / Executive N' / 'O' Levels / Diploma 1-5 2,300 2,500 Receptionist N' / 'O' Levels / Diploma 1-6 2,100 3,100 Telesales / Campaign Executive N' / 'O' Levels / Diploma 1-5 2,200 3,500 Reservations Sales Associate Diploma / Degree 1-5 2,200 3,300 Processing Agent / Consultant N' / 'O' Levels / Diploma 1-5 2,200 3,500 Customer Contact Consultant Diploma 1-5 2,400 3,500 Customer Service Officer Diploma / Degree 1-6 2,300 3,500 Customer Service Officer / Advisor (Foreign Speaking) Degree 2-6 3,500 5,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 13

14 engineering & technical OVERVIEW Shipment of non-electronic products such as petrochemicals and civil engineering equipment shrank by 10.3% in December last year, while electronics shipments declined by 0.3%. A 6% decline in output from electronics, transport engineering and precision engineering impacted the Manufacturing industry in Singapore negatively. Hiring in Oil and Gas will be less robust as crude oil prices continue to remain low. Low commodity prices continue to impact Singapore s Marine, Offshore and Engineering sector, reducing its order books. The Construction sector is also headed for a slowdown due to the weakening economy and Transport Engineering remains pessimistic as it continues to be weighed down by the marine and offshore cluster. Large public infrastructural projects remain a key support for the sector. Construction demand is expected to be sustained between $27 billion to $36 billion this year and into Singapore s Construction industry will see on-going demand for engineers with specific rail projects experience due to the expansion of MRT network. Though the number of engineering graduates has increased, companies may still face difficulties filling engineering positions as some graduates plan to embark on careers outside the discipline. Output from Electronics, Transportation and Precision Engineering expected to drop 6% Construction sector expected for SHARP SLOWDOWN Growth for Transport Engineering to remain PESSIMISTIC Construction demand for public infrastructural projects to sustain at $27-$36billion 14

15 Engineering & Technical SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Administration & Support Technical Trainer Degree 3-5 4,000 6,000 Project Management Site Supervisor N' / 'O' Levels / Diploma 3-5 2,800 3,050 Senior Structure Foreman N' / 'O' Levels / Diploma 3-5 3,000 4,500 Planning Engineer Degree / Master 3-5 4,700 5,000 Assistant Manager Facilities Degree 3-5 5,000 6,000 HSE Officer Diploma / Degree 3-5 4,000 6,800 Project Engineer Degree / Master ,600 8,000 Process Chemical Process Technician Degree / Master 2-3 2,000 3,500 Production Technician Diploma / Degree 2-3 1,860 3,700 Process Analytical Technology Technician Degree 2-3 3,150 4,100 Service Technician Diploma / Degree 3-5 2,500 5,000 Engineering Assistant / Engineer Degree 2-5 2,000 5,000 Equipment Engineer Degree 2-5 2,300 6,000 SPA Technical Lead Engineer Degree 3-5 5,000 8,000 Civil Hydraulic Design Engineer Degree 2-5 4,700 5,000 Services Engineer Degree 2-5 5,000 8,300 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 15

16 Engineering & Technical SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Mechanical Technician N' / 'O' Levels / Diploma 2-8 2,200 2,250 Precision Machinist N' / 'O' Levels / Diploma 2-8 2,400 2,400 Technical Service Specialist Diploma / Degree 2-8 6,000 6,250 Mechanical Engineer / Designer Degree 2-8 4,400 8,000 Technical Consultant Diploma / Degree 2-8 8,000 8,000 Maintenance Maintenance Technician N' / 'O' Levels / Diploma 2-5 2,500 4,000 Maintenance Services Technician / Manager Degree ,500 15,000 Quality Assurance / Control Draftsman Diploma / Degree 2-5 4,000 5,000 Supplier Quality Engineer Degree 2-5 3,000 5,400 Sales & Account Management Field Specialist Degree 2-5 3,200 5,000 General Manager Sales Diploma / Degree ,900 15,600 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 16

17 Though the number of engineering graduates has increased, companies may still face difficulties filling engineering positions as some graduates plan to embark on careers outside the discipline. 17

18 Health & Life sciences OVERVIEW Singapore is Asia s fastest growing bio-cluster with world class institutes and opportunities to develop new medicines and therapies that can be customised for regional and global markets. In tandem with rising populations and wealth, healthcare demand continues to increase rapidly across Southeast Asia. Singapore committed $16.1 billion in support of research, innovation and enterprise activities between 2011 and Recently, the government unveiled a $19 billion Research Innovation Enterprise 2020 plan to advance human and wellness through in-depth research and study, and support local R&D s efforts over the next five years. The country serves as a key home base to over 30 of the world s leading biomedical sciences companies and has seen a surge in biomedical start-up firms. This has created a high demand for skills but a shortage of talents, giving rise to a candidate-driven market. In 2015, the Pharmaceutical and Biotechnology Manufacturing sector has over 4,800 skilled engineers and technicians. There is an on-going demand for professionals with specialist skill sets and talent across the pharmaceutical, nutrition and medical service areas. In general, fresh talents will be needed to fuel the industry further. Asia s FASTEST GROWING Bio-cluster $19 billion Research Innovation Enterprise 2020 Plan unveiled $16.1 million Committed to support R&D and enterprise activities Demand for skills and talents expected to remain high 18

19 Healthcare & Life Sciences SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Assistant Chemist / Chemist Degree 2-5 2,500 5,000 Lab Technician / Assistant Diploma / Degree 2-5 2,400 4,000 Staff Nurse Diploma / Degree 3-5 2,300 4,400 Sample Coordinator Diploma / Degree 3-5 3,200 4,000 Development Scientist Degree / Master ,900 7,000 Scientific and Regulatory Affairs Specialist / Manager Degree ,000 12,000 Manager, Distribution Services Degree ,100 9,000 Project Manager Degree ,000 9,800 Quality Lead / Manager Degree ,000 10,000 R&D Director Degree / Master ,000 15,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 19

20 human resources OVERVIEW The hiring outlook for Human Resource is expected to remain steady, as a shift in the HR function from pure administration to business support has been observed as companies try to retain and develop their employees. Due to a tight labour market and companies being more cautious with hiring across all sectors, demand has moved towards more specialist talent acquisition roles, with a change in hiring focus from mid-senior to junior-mid level positions. As job scope becomes increasingly complex today, it is important for employees to constantly develop new skills and knowledge. In 2015, a national programme was implemented, giving HR Professionals the access to global HR Certifications and wider career paths. This programme will raise professionalism of the sector and also increase its attractiveness to new talents. Hiring Outlook to remain STEADY Change in hiring focus to JUNIOR MID level positions Demand moved towards SPECIALIST TALENT ACQUISITION ROLE 20

21 Human Resources SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Payroll Officer Diploma / Degree 1-3 2,500 3,000 Human Resource Assistant Diploma / Degree 1-5 2,300 3,200 Human Resource Executive Diploma / Degree 3-7 3,000 4,000 Payroll Executive Diploma / Degree 3-5 2,800 4,000 Human Resource Business Support Specialist Diploma / Degree 3-5 3,500 4,200 Senior / Human Resource Generalist Diploma / Degree 3-8 3,500 5,000 Human Resource Recruiter Diploma / Degree 2-5 3,000 5,000 Human Resource Operations Analyst Diploma / Degree 3-5 4,000 5,000 Assistant Human Resource Manager / Manager Diploma / Degree ,000 6,200 Learning & Development Supervisor / Manager Degree ,500 7,000 Section Leader, Talent Acquisition Diploma / Degree 3-8 3,800 7,500 HR Manager Diploma / Degree 3-8 5,000 7,500 Senior / Compensation Executive Diploma / Degree 3-8 4,000 8,000 Human Resource Consultant Degree ,250 8,000 Human Resource Business Partner Bachelor / Master ,700 10,800 Regional Organisation Development Manager (APAC) Degree ,100 15,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 21

22 information technology OVERVIEW The Infocomm industry has raised Singapore s global competitiveness, making the nation-state one of the major global telecommunication hub in the region. It ranks as the second most network-ready country in the world and the first in Asia. Implementation of the Intelligent Nation 2015 Master Plan and the National Broadband Network will strengthen Singapore s infrastructure network. Infocomm services companies continue to be drawn to Singapore for its robust intellectual property protection regime, good trade connectivity and easy access to global talent. Singapore is home to more than 80 of the top 100 software and service companies. The industry s revenues grew from $156.3 billion to $167.1 billion in 2014 and there are over 143,000 Infocomm professionals in Singapore. Infocomm hiring outlook will continue to remain steady this year as the industry is projected to grow strongly. Singapore ranks the 2nd MOST NETWORK- READY Country in the world Industry is projected to Singapore is home to > 80 Of the Top 100 Software and Service companies GROW SHARPLY and hiring outlook is expected to remain STEADY 22

23 Information & Technology SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Application Develoment UAT Testers Degree 2-4 2,000 3,200 Oracle Consultant Degree 2-4 2,200 3,500 Application Consultant Degree 2-5 2,600 3,800 Mobile Application Developers Degree 3-6 3,000 4,000 OBIEE Developer Degree 2-4 2,800 4,000 Web Developer / Web Master Degree 3-6 3,500 5,500.Net Developer Degree 3-6 5,000 6,800 Release Engineer Degree 2-4 5,000 7,500 Java Developer Degree 2-4 2,000 3,200 Application Deployment and Support Degree 2-4 2,200 3,500 Oracle Developer / Lead Degree 2-5 2,600 3,800 Application Developer Degree 3-6 3,000 4,000 Datawarehouse Developer Degree 2-4 2,800 4,000 Test Analyst / Manager Degree 3-6 3,500 5,500 Big Data / Hadoop Developer Degree 3-6 5,000 6,800 Support Business Intelligence Developer Degree ,200 9,200 Associate Consultant / Senior Consultant Degree ,600 10,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 23

24 Information & Technology SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Analysis & Project Data Analyst Degree 3-6 4,000 5,600 Project Analyst Degree 2-6 3,500 5,750 Mainframe Analyst Degree 4-8 4,800 5,800 Business Process Expert Degree 6-8 6,000 7,500 Business Analyst Degree 4-8 4,400 10,835 Infrastructure Helpdesk Support / Engineer Degree 1-5 2,650 4,000 Data Center Support Engineer / Engineer Degree 4-8 3,459 6,100 Windows Administrator Degree 4-9 3,500 6,500 Infrastructure Lead Degree ,700 7,000 Voice Network Support Analyst Degree 4-8 2,700 7,600 Unix Administrator Degree 4-9 4,000 8,000 Database Administrator Degree 4-9 3,800 8,200 Cloud Support Engineer Degree ,200 9,500 IT Security Consultants Degree ,000 10,000 DevOps Specialist Degree 4-9 6,500 9,500 Infrastructure Manager Degree ,000 12,160 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 24

25 SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Management Operations & Service Management Manager Degree ,400 7,800 Project Manager Degree ,500 10,000 Business Development Product Sales Engineer Degree 4-9 4,800 7,800 Solutions Sales Manager Degree ,500 11,200 Senior Account Director Masters ,000 22,000 Finance IT Banking Business Analyst Degree 4-8 5,500 7,800 Application Developer Degree ,500 8,400 RAD Developer Degree ,300 10,500 Project Manager Degree ,000 12,000 Murex / Sophis / Calypso Developers Degree 2-7 7,000 12,000 Senior Business Analyst Degree ,000 13,500 Front Office IT Support Degree ,800 14,400 Program Manager Degree ,000 14,800 Technology Head Degree ,000 24,000 FinTech Developers Degree ,500 12,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 25

26 office support OVERVIEW The Business Services sector grew by 2% last year, supported by rental, leasing and other administrative and support services segments. Employment in the first quarter of 2015 for Office Support increased by over 2,000 new hires, with the turnover rate for the sector expected to remain low. As companies expand, the need for all-rounded and capable support staff increases. Companies have recognised the importance of first-rate administration and office management staff. As businesses become more complex and technology-centred, support staff need to continue to develop new skills and keep up with the new business needs. Amongst the Office Support Roles, there is a consistent demand for experienced Legal Secretaries across the industries. There is also a trend to hire Office Support professionals on a contract basis especially with the uncertain economy. Business Service Sector increased 2% in 2015 Employment in 2015 Q1 >2,000 new hires Turnover rate of the sector to remain LOW 26

27 Office Support SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Admin Support N' / 'O' Levels / Diploma 1-5 2,000 2,800 Administrative Assistant Diploma / Degree 1-3 1,800 3,200 Business Coordinator Diploma / Degree 1-5 2,100 3,500 Office Administrator N' / 'O' Levels / Diploma 3-6 2,500 3,500 Customer Service Co-ordinator / Executive Diploma / Degree 1-8 2,500 3,800 Admin Executive Diploma / Degree 1-6 2,000 4,000 Administrator / Admin Officer Diploma / Degree 1-5 2,100 4,500 Facilities Coordinator / Executive Diploma / Degree 1-5 2,200 4,500 Event Services Executive Diploma / Degree 1-5 2,200 4,500 Programme Administration Officer Diploma / Degree 3-5 2,800 4,500 Executive Assistant N' / 'O' Levels / Diploma / Degree 3-8 2,800 5,000 Personal Assistant Diploma / Degree 3-8 2,800 5,500 Secretary PSC / Diploma 3-8 3,000 5,500 Translator Degree 2-5 4,200 6,000 Office Manager Diploma / Degree ,500 6,500 Operations Manager Diploma / Degree 5-8 5,000 7,500 Legal Secretary Diploma / Degree 2-5 4,000 8,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 27

28 Procurement, Supply Chain & Logistics OVERVIEW Over 192,600 professionals are employed in Logistics, with Singapore s strategic location making it a critical logistics hub and channel for free trade. A prime location for major logistic firms, the country hosts 20 out of the top 25 global logistic players. DHL has recently set up a multi-million dollar innovation hub in Singapore, the first outside Germany. This hub aims to cultivate game-changing logistics solutions and promote joint innovations with clients in the region. As Singapore moves towards multi-channel retailing, there is a rising need for logistic companies to hire workers to handle new modes of supply chain management. Demand of skilled supply chain and logistics workers is expected to increase by 15-20% in the next two years. Singapore hosts 20 OUT OF 25 Global logistics players Demand for skilled Supply Chain and Logistics workers expected to grow 15%-20% over the next 2 years With increased Internet and mobile connectivity, it is essential for professionals in this sector to stay abreast of the technological changes and advancements. Workers should continue to upgrade and attain niche or specialised skills to serve evolving supply chain models. > 192,600 Professionals are employed in the logistics sector 28

29 Procurement, Supply Chain & Logistics SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Logistics / Warehouse Logistics Officer Diploma 1-4 1,800 2,400 Warehouse Assistant / Operator N' / 'O' levels Certificate 1-4 1,600 2,400 Driver N' / 'O' levels Certificate 2-6 1,800 2,800 Warehouse Supervisor Diploma / Degree 3-6 2,500 3,500 Transportation Manager Diploma / Degree ,400 6,250 Logistics Executive A' level Certificate / Diploma / Degree 2-6 2,600 4,000 Warehouse Manager Diploma / Degree 3-6 6,000 8,500 Logistics Manager Diploma / Degree 5-8 5,000 9,000 Operations / Shipping Operations Coordinator / Associate N' / 'O' levels Certificate / Diploma 2-4 1,800 2,500 Documentation Coordinator N' / 'O' levels Certificate 2-5 1,800 3,500 Management & Operations Executive N' / 'O' levels Certificate / Diploma / Degree 3-6 3,000 4,500 Management & Operations Assistant Managaer / Manager Degree 3-6 3,800 5,500 Operations Manager Degree ,250 10,900 Operations Head Degree ,000 12,000 Procurement / Purchasing Procurement Officer Diploma / Degree 2-5 2,500 3,300 Purchasing Administrator Diploma / Degree 2-5 2,200 3,500 Procurement Executive Diploma / Degree 2-5 3,200 4,500 Senior Buyer / Buyer Diploma / Degree 3-6 3,000 5,500 Senior Procurement Manager Degree ,500 13,000 Purchasing Manager Degree / Masters 6-9 6,500 14,000 Indirect Strategic Sourcing Manager Degree ,500 14,000 Supply Chain Order Management Executive Diploma / Degree 2-6 2,500 4,000 Customer Service Executive Diploma / Degree 3-6 2,800 4,700 Customer Service Specialist Diploma / Degree 3-6 2,800 4,700 Supply Chain Senior Executive / Executive / Specialist Diploma / Degree 3-8 3,300 5,500 Planner Diploma / Degree 3-8 2,800 6,000 Supply Chain Manager Degree ,000 14,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 29

30 Sales, Marketing & Advertising OVERVIEW Content marketing is expected to grow by 5 to 10% this year, with marketers expected to increase digital marketing to 35% of their total budget by As the use of digital marketing increases, marketers will become more dependent on data insights to make informed and strategic decisions. We can expect more hiring for marketers proficient with data analysis tools. Sales roles will become more specialised as sales professionals rapidly adapt organisational models, processes and new technologies to generate sales and efficiencies. Mobile marketing is becoming increasingly important and fast becoming the dominant medium for marketing. Millennials remain a core target group, with their unique and ever-changing tastes. Marketers need to grapple with these changes to continue to remain relevant. Sales roles are expected to become more Specialised digital marketing to increase to 35% Of the total marketing budget by 2026 Demand for Digital Marketer to remain High Content Marketing expected to grow 5%-10% 30

31 Sales, Marketing & Advertising SALARY RANGE (PER MONTH) Qualification EXPERIENCE (YEARS) MIN MAX Sales Sales Associates N' / 'O' Levels 2-5 2,000 3,200 Sales Coordinator Diploma / Degree 2-6 2,300 3,500 Customer Care Advisor / Specialist Degree 2-5 2,300 4,000 Sales Executive Diploma 2-5 2,800 4,000 Account Manager Degree 3-5 3,400 6,000 Business Development Executive / Manager Degree 3-5 2,400 6,400 Sales Manager Degree 4-8 4,500 8,000 Sales Supervisor / Manager Degree ,800 10,800 Sales Director Degree ,000 12,000 Product Development Manager Master ,000 12,000 Head of Technical Development Master ,000 15,000 Head of Sales / GM Degree ,000 16,000 General Manager SME Degree ,000 18,000 Creative Junior Creative Designer Diploma / Degree 2-5 2,100 3,300 Graphic Designer Diploma / Degree 2-5 2,300 3,500 3D Animator Diploma / Degree 2-5 3,500 5,000 Marketing & Communications Content Officer Diploma / Degree 3-5 3,200 4,200 Marketing Executive, Regional Degree 3-5 3,300 4,500 Corporate Communications Senior Manager Degree ,000 8,000 Digital Marketing Manager Degree ,000 10,000 Marketing Manager Degree ,500 10,000 Hot Job Salary figures relate to base salaries and exclude bonuses, incentive schemes or stock options. 31

32 Singapore Corporate Office 20 Anson Road Level 11 Twenty Anson Singapore Tel: (65) Fax: (65) About Kelly Services As a global leader in providing workforce solutions, Kelly Services, Inc. (Nasdaq: KELYA, KELYB) and its subsidiaries, offer a comprehensive array of outsourcing and consulting services as well as world-class staffing on a temporary, temporary-to-hire, and direct-hire basis. In 2016, the Company is commemorating 70 years of industry leadership. Kelly has a role in managing employment opportunities for more than one million workers around the globe by employing 550,000 of these individuals directly with the remaining workers engaged through its talent supply chain network of supplier partners. Revenue in 2015 was $5.5 billion. Visit kellyservices.com and connect with us on Facebook, LinkedIn, & Twitter.