The Complete Course for Medical Staff Leaders

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1 The Complete Course for Medical Staff Leaders Barbara Blackmond Susan Lapenta Francis R. Reid, M.D. Jointly sponsored by the University of Pittsburgh School of Medicine Center for Continuing Education in the Health Sciences and HortySpringer Seminars. The University of Pittsburgh is an affirmative action, equal opportunity institution.

2 Topics Credentialing Day 1 Challenges of Leadership Patient Safety Starts with You! Legal and practical protections for Leaders Balancing excellence and fairness Perspective of a Volunteer Leader Rewards for Medical Staff Leaders compensation & more Tips for Effective Credentialing Case Study Align recruitment and credentialing Threshold criteria raising the bar Don t process incomplete applications! When it comes to references, follow the Golden Rule Reappointment An educational opportunity Low/no volume practitioners Conditional reappointment Privileging Issues Developing criteria for new procedures and procedures that cross specialty lines Privileging Advanced Practice Clinicians (APCs) Peer Review Day 2 The Peer Review Challenge Understanding OPPE and FPPE: How to make it work! Addressing a Quality Concern Case Study Collegial intervention regarding a quality concern Performance Improvement Plans for physicians and APCs Can information be shared with affiliated group that employs practitioners? How to Deal with Disruptive Behavior that Undermines a Culture of Safety Collegial intervention role play Progressive steps for conduct Steps and missteps Sexual harassment Investigations Case Study Who should investigate? Should lawyers be involved? How to document the process Take-home tips Policy Issues Day 3 Precautionary Suspensions: A Life-Defining Event When can a suspension be imposed? How much process is fair? Practitioner Health and Aging Considering Fitness to Practice Case Study Know the warning signs Options to address the late-career practitioner Medical Staff Bylaws Role play managing change On-Call and EMTALA On Call 24/7/365? Specialists who want limited call Payment for call how to do it right Succession Planning for Physician Leaders National Practitioner Data Bank Flagging mechanism or scarlet letter? Is proctoring reportable? How about for cause termination of employment? Managing Privacy Laws and New Risks PHI is more than just a name The cost of snooping Physician Leadership Final Tips for Medical Staff Leaders Who Should Attend? Medical Staff Officers Department Chiefs Credentials Committee Members MEC Members Bylaws Committee Members VPMAs, CMOs, and Medical Directors Medical Staff Services Professionals Quality/Performance Improvement Directors Hospital Management Hospital Counsel

3 Faculty/Accreditation Barbara Blackmond A senior partner in the law firm of Horty, Springer & Mattern, P.C., Barb works extensively on credentialing matters and in defense of antitrust lawsuits filed against hospitals and Medical Staff leaders. She has served on the faculty of the American Bar Association Forum on Health Law and programs sponsored by many state hospital associations, medical societies, and bar associations, and individual hospital board/medical Staff retreats and leadership programs. She is listed in The Best Lawyers in America. Susan Lapenta Susan is a partner in the law firm of Horty, Springer & Mattern. The firm represents institutional providers, such as hospitals, multihospital systems and health maintenance organizations, nationwide. Ms. Lapenta is a contributor to the HortySpringer publications. Ms. Lapenta has worked extensively with hospitals and their Medical Staffs on peer review investigations and hearings. She has also assisted Medical Staffs in the revision of bylaws and related projects. Additionally, Ms. Lapenta has served as counsel in litigation stemming from credentialing decisions, including the defense of antitrust claims. Ms. Lapenta has served on the faculty of the American College of Obstetricians and Gynecologists and currently serves on the faculty of the American Association for Physician Leadership. She is a member of the Allegheny County, Pennsylvania and American Bar Associations. Francis R. Randy Reid, M.D., F.A.C.S. Francis R. Randy Reid is a board-certified ophthalmologist practicing in Oak Ridge, Tennessee. He is the founding president of The Eye Center of Oak Ridge, a 14-physician eye care group. Dr. Reid is the past Chief of Staff at Methodist Medical Center of Oak Ridge, a member hospital of the Covenant Health System. He has served on the Board of Directors of Covenant Health and the Board of Methodist Medical Center. In 2004, he was honored for completing 10 years of service on the Medical Center s Credentials Committee. In 1993, Dr. Reid received the Tennessee Hospital Association Meritorious Service Medical Staff Award. This award is given to one Tennessee physician each year to recognize excellence in Medical Staff leadership. Presenter Disclosure Statement In accordance with the Accreditation Council for Continuing Medical Education requirements on disclosure, information about relationships of presenters with commercial interests (if any) will be included in materials, which will be distributed at the time of the conference. Participation by all individuals is encouraged. Advance notification of any special needs will help us provide better service. Please notify us at least two weeks in advance of the program. Educational Intent This program is designed for physicians who serve in Medical Staff leadership positions in hospitals. Upon completion of this program, participants should be able to identify common credentialing issues and develop best practices relating to initial appointment, reappointment, and clinical privileges. They should also be able to identify and manage the variety of peer review issues that confront them in their roles as physician leaders. Finally, participants should be able to define the legal responsibilities of Medical Staff leaders and the legal protections available to them. Continuing Education Credit This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education (ACCME) through the joint providership of the University of Pittsburgh School of Medicine and HortySpringer Seminars. The University of Pittsburgh School of Medicine is accredited by the ACCME to provide continuing medical education for physicians. The University of Pittsburgh School of Medicine designates this live activity for a maximum of AMA PRA Category 1 Credits. Physicians should claim only the credit commensurate with the extent of their participation in the activity. Other healthcare professionals are awarded continuing education units (CEUs), which are equal to contact hours. NAMSS Accreditation This course has been approved for National Association of Medical Staff Services (NAMSS) continuing education credit. Accreditation of this educational content in no way implies endorsement or sponsorship by NAMSS. This program is hereby awarded 11 NAMSS continuing education credits.

4 2016/2017 seminars This schedule is subject to change. October 13-15, 2016 The Cosmopolitan Las Vegas Physician-Hospital Contracts Clinic For reservations, please call Room Rate: $271 November 17-19, 2016 The Westin Chicago River North Chicago Strategies for Managing Physician Conduct, Health, Aging & Other Dilemmas for Leadership For reservations, please call Room Rate: $249 Single; $269 Double; $329 Executive Club Level February 2-4, 2017 The Ritz-Carlton Naples For reservations, please call Room Rate: $469 March 2-4, 2017 Disney s Grand Floridian Resort & Spa Orlando For reservations, please call Room Rate: $299 May 4-6, 2017 The Ritz-Carlton New Orleans For reservations, please call Room Rate: $399 Hotel Reservations All registrants are responsible for making their own hotel reservations. Special group room rates have been established for HortySpringer registrants. The special group rate rooms are available until 30 days from the seminar date, or until the room block sells out, whichever comes first. Within 30 days of the program, you may not be able to get rooms or receive the special rate. Seminar Schedule Day One 6:30 TO 8:00 AM Registration & Continental Breakfast 8:00 AM TO 12:15 PM Seminar Session 9:25 TO 9:40 AM Break 1 10:30 TO 10:40 AM Break 2 12:15 PM Day 1 Adjourns 5:30 TO 6:30 PM Informal Reception Day Two 7:00 TO 8:00 AM Continental Breakfast 8:00 AM TO 12:15 PM Seminar Session 9:30 TO 9:45 AM Break 1 11:00 TO 11:15 AM Break 2 12:15 PM Day 2 Adjourns Day Three 7:00 TO 8:00 AM Continental Breakfast 8:00 AM TO NOON Seminar Session 9:35 TO 9:50 AM Break NOON Seminar Adjourns Registration $1,595 Individual $4,950 for team of four $950 for each additional registrant after a team of four registration The registration fee includes: One-year access to HortySpringer Central Access online to slide text, faculty bios, forms, policies, sample bylaws language and more How to Register (Registration form can be found online at Fax Phone Mail HortySpringer Seminars 4614 Fifth Avenue Pittsburgh, PA Online

5 Registration Hospital Name Street Address City/State/Zip Phone # Fax # Contact Person Title Names of Registrants (Please give full names and titles as you would like them to appear on name tags.) 1. Name/Degree/Title 2. Name/Degree/Title 3. Name/Degree/Title 4. Name/Degree/Title Payment ($1,595 Individual; $4,950 for a team of four, $950 for each additional registrant after a team of four registration) Visa Mastercard American Express Card Number Name on Card Security Code Exp. Check enclosed. (Please make payable to HSM Enterprises.) Please bill. How did you hear about this HortySpringer seminar? Marketing Brochure Colleague Other How to Register Fax Phone Mail HortySpringer Seminars, 4614 Fifth Avenue, Pittsburgh, PA Online

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